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Very good7.4
Based on 35 reviews
The Sanctuary at Tissawewa-Colonial Hotel
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9.0 Excellent location
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9.0Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

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Room choices
Deluxe Room
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  • Garden view
  • 25 m²
  • 1 double bed
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Family Room
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  • Garden view
  • 25 m²
  • 2 double beds
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Verified guest reviews

Agoda Reviews (35)

5.3

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Very good
  • Cleanliness 7.6
  • Facilities 6.7
  • Location 9.0
  • Room comfort and quality 7.1
  • Service 6.9
  • Value for money 6.5
Very good
  • Cleanliness 7.3
  • Facilities 6.7
  • Location 9.5
  • Room comfort and quality 6.9
  • Service 6.6
  • Value for money 6.6
Very good
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 7.0
  • Room comfort and quality 7.0
  • Service 8.5
  • Value for money 6.0
  • Cleanliness 6.7
  • Facilities 5.3
  • Location 7.7
  • Room comfort and quality 6.7
  • Service 6.0
  • Value for money 5.3
Excellent
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 7.0
Exceptional
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
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3.2
francis from United Kingdom
Family with young children
Deluxe Room
Stayed 1 night in February 2017
An appalling, expensive experience ”
We were unable to sleep because of noise from music about which staff did nothing, wifi was actrocious, service dreadful and food mediocre. Good Location and building - could be a great hotel if run properly which it isn't
Reviewed February 26, 2017
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3.6
Niroshini from Sri Lanka
Family with young children
Deluxe Room
Stayed 1 night in February 2017
Acceptable”
We booked triple room but they charge for my daughter's breakfast. Strongly mentioning that please check it with hotel. Otherwise I paid USD111 FROM MY CARD TO agoda. Not happy for this.
Reviewed February 22, 2017
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9.6
Benjamin from Australia
Couple
Deluxe Room
Stayed 1 night in January 2017
Charming Colonial Homestead”
We spent one night at The Sanctuary and were extremely happy with our selection. The room was enormous with an equally impressive dressing room / additional single bedroom and well appointed bathroom. The only downfall we experienced was the WiFi. It only appears to work in the reception foyer and adjacent areas which is disappointing when you want to share you travel stories and photos with friends and families. (A first world problem I know). Breakfast was good, but lacked the Sri Lankan options we have enjoyed elsewhere. The tea at breakfast was fantastic!
Reviewed February 07, 2017
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8.8
Barbara from United States
Couple
Deluxe Room
Stayed 1 night in January 2017
A step back in time....”
Lounge chairs on the verandas, ceiling fans, peacocks strolling on the vast lawn and a staff that aim to please. Perfect place to visit the ruins from and ask for the tuk tuk driver who lives next door. Very accommodating and helpful. NB because it is so close to Temple there is no acohol served....however ginger beer is quite refreshing!
Reviewed January 29, 2017
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6.8
renaud from France
Solo traveler
Deluxe Room
Stayed 1 night in June 2016
The charm of an old colonial residence”
But lack of standard amenities: wifi only works in the main lobby area, no fan in the bathroom. Expect some loud noise from the nearby temple in the (very) early morning.
Reviewed June 07, 2016
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8.8
ivo from Czech Republic
Couple
Deluxe Room
Stayed 1 night in May 2016
Poor English of the staff”
Poor English of the staff, resulting in problematic service...
Reviewed May 04, 2016
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8.0
Nicholas from United Kingdom
Couple
Deluxe Room
Stayed 1 night in February 2016
Tissawewa”
Excellent food.
Reviewed February 06, 2016
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4.0
alan from United States
Solo traveler
Deluxe Room
Stayed 2 nights in January 2016
this hotel is so over for what you get”
it looks charming but that's it, food cold n terrible n late, front desk absent,
based on the travel book LPG, booked here, big mistake. The food was terrible, front desk always off duty, waiter was excellent n kind but not his job to be dealing with poor wifi service etc , poor management. I paid top dollar for two nights but second night moved to sister hotel, lakeside, again very poor management, delt with complaints by hiding n never being available so gave up but never complained to underlings who worked hard, n of course there was no mention of compensation over price difference .Now I understand why tour co. do day trips here but sleep at hotel sigirya, this hotel facility has no clue how to operate a hotel or treat guests or deal with problems, avoid at all cost....
Reviewed January 27, 2016
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10.0
Maria from United States
Solo traveler
Deluxe Room
Stayed 1 night in January 2016
Excellent location and great staff”
Great stay! Very close to Bodhi tree temple and all the ruins. The hotel doesn't sell alcohol as it is in sacred ground, so BYOB and drink privately. Order dinner before hand, as recommended by staff, so it's ready by the time you want to have dinner. BEAUTIFUL HOTEL!
Reviewed January 27, 2016
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9.3
Jan from Belgium
Couple
Family Room
Stayed 1 night in December 2015
Top location”
Beautiful rooms and environment!
Everything was perfect . No alcohol 😩
Reviewed January 07, 2016
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