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The Sands Torquay
The Sands Torquay
a large grassy field with a train on it, The Sands Torquay in Great Ocean Road - Torquay
Lobby, The Sands Torquay in Great Ocean Road - Torquay
Interior view, The Sands Torquay in Great Ocean Road - Torquay
Interior view, The Sands Torquay in Great Ocean Road - Torquay
Swimming pool, The Sands Torquay in Great Ocean Road - Torquay

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8.3

Excellent

782 reviews

782 reviews

Housekeeping3
Swimming Pool2
View2
See map
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Avalon Airport 33.7 km
Essendon Airport 81.1 km
Melbourne Airport 83.7 km
Warrnambool Airport 165.6 km
Bendigo Airport 175.1 km
King Island Airport 178.8 km
Latrobe Regional Airport 185.8 km
Stawell Airport 197.8 km
Benalla Airport 244.9 km
Horsham Airport 265.1 km
Newly renovated

The Sands Torquay

2 Sands Boulevarde, Torquay, Great Ocean Road - Torquay, Australia, 3228 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Torquay part of Great Ocean Road - Torquay, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Golf course [on-site]

Front desk [24-hour]

Luggage storage

Cheaper than 98% of all properties in Great Ocean Road - Torquay in the last 24 hoursCompared to 86 Great Ocean Road - Torquay properties at Agoda for various dates
Value for money8.0
Location rating8.7

Rooms available at The Sands Torquay

Family
...
  • Room size: 67 m²/721 ft²
  • Street view
  • 1 king bed & 2 single beds
Enter dates to see prices
Junior Suite Double
...
  • Room size: 102 m²/1098 ft²
  • Street view
  • 1 king bed & 2 single beds
Enter dates to see prices
2-Bedroom Deluxe Suite
...
  • Room size: 113 m²/1216 ft²
  • Garden view
  • 1 king bed & 2 single beds
Enter dates to see prices
King Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Urban King Room
...
  • Room size: 33 m²/355 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Twin Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Family Classic
...
  • Room size: 67 m²/721 ft²
  • Garden view
  • 1 king bed & 2 single beds
Enter dates to see prices
Junior Suite with View
...
  • Room size: 102 m²/1098 ft²
  • Garden view
  • 1 king bed & 2 single beds
Enter dates to see prices
2-Bedroom Suite
...
  • Room size: 113 m²/1216 ft²
  • Street view
  • 2 single beds & 1 double be...
Enter dates to see prices
Junior Suite
...
  • Room size: 67 m²/721 ft²
  • Street view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Sands Torquay?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Sands Torquay?

The Sands Torquay is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at The Sands Torquay also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Sands Torquay has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at The Sands Torquay?

Start your mornings right, with the à la carte and continental breakfast options offered at The Sands Torquay. Western breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 30 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Sands Torquay?

The Sands Torquay features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Western cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like coffee or tea is served using only quality ingredients.

Can special events be hosted at The Sands Torquay?

Your special occasion or event can be hosted at one of the 2 versatile venues. You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at The Sands Torquay. Small or intimate events like entertainment events and honeymoons can also be accomodated. Services for in-house catering and wireless internet are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, flower petals are available upon request.

Can business events be hosted at The Sands Torquay?

On-site venues and convenient event services make The Sands Torquay an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 3 venues can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Sands Torquay?

The Sands Torquay does permit smoking in some areas and is not 100% smoke-free.

What are popular attractions near The Sands Torquay?

The Sands Torquay’s location in the Torquay neighborhood makes it close to famous attractions including Taylor Park and Surf World Museum.

What popular beaches are close to The Sands Torquay?

The Sands Torquay’s Torquay neighborhood also includes Point Impossible Beach.

See map

Explore the neighborhood

What people love about The Sands Torquay

  • 8.8

    Excellent
    Spaciousness

    "Clean and spacious room."

    Thi

    |

    January 26, 2023

  • 10

    Exceptional
    Cleanliness

    "Very clean and provides free bottled water."

    Yuxi

    |

    January 15, 2023

  • 8

    Very good
    Location

    "Nice room, great golf course, close to beach, new facilities, great pool."

    Nadia

    |

    May 10, 2022

Property ranking|Compared to 86 Great Ocean Road - Torquay properties
See all rankings
Cheapest price score
Room size
68 sqm.
Cleanliness score
8.9/10
Value for money score
8/10
Better than
98
%
of Great Ocean Road - Torquay properties
Bigger than
98
%
of Great Ocean Road - Torquay properties
Better than
97
%
of Great Ocean Road - Torquay properties
Better than
95
%
of Great Ocean Road - Torquay properties
Overall rating:

8.3

Excellent
782 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.7
Read all reviews >
More about The Sands Torquay

More about The Sands Torquay

The Sands Torquay

The superior services and facilities offered at The Sands Torquay will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Great Ocean Road - Torquay can be assisted with the shuttle services available here.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundry service offered at The Sands Torquay. The hotel's daily housekeeping will make staying in a great choice.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at The Sands Torquay. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at The Sands Torquay offer a layout option like a balcony or terrace. Some rooms have television to keep guests entertained.
You may be assured to know that a refrigerator, bottled water, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at The Sands Torquay, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The Sands Torquay promises you a fun-packed holiday with a variety of activities and facilities. While you're there, be sure to take some time to explore the easily accessible beach. The many offerings at The Sands Torquay ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court and golf course on site. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Reasons to stay here

Spend less here on rooms than you would at 98% of other accommodations in the city.
This hotel's facilities score higher than 96% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 96% of other options in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • On-site entertainment
  • Swimming pool [indoor]
  • Tennis court
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet facilities
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Carpeting
  • Closet
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Ground floor available
  • Hair dryer
  • Hand sanitizer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Laptop workspace
  • Linens
  • Low floor available
  • Mirror
  • Non-smoking
  • Outdoor furniture
  • Private bathroom
  • Reading light
  • Refrigerator
  • Seating area
  • Shower
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Top floor available
  • Towels
  • Trash cans
  • TV [flat screen]
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wine glasses
  • Wooden/parqueted flooring

Location

2 Sands Boulevarde, Torquay, Great Ocean Road - Torquay, Australia, 3228
Excellent
Location

8.7

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-2 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until22:00
  • Check-out until10:00
Extras
  • Breakfast charge (unless included in room price)30 AUD
  • Daily Internet/Wi-Fi fee0 AUD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of restaurants1
  • Number of rooms 110
  • Most recent renovation2021
Parking
  • Daily parking fee0 AUD

Property announcements

There are only 6 dog friendly rooms available at the resort. This is not an available service in all rooms.

Reviews of The Sands Torquay from real guests

Provided by verified guests of Agoda
8.3
/
10
Excellent
Cleanliness8.9
Facilities8.6
Location8.7
Service8.5
Value for money8.0
High score for Great Ocean Road - Torquay
Rating
9+ Exceptional (2)
8-9 Excellent (1)
7-8 Very Good (4)
6-7 Good (0)
<6 Below Expectation (3)
Time of the year
Mar - May (4)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (6)
Showing 10 verified guest comments
4.0
Danny from Australia
Couple
Urban King Room
Stayed 1 night in February 2023

Sands Torquay ”

Lovely place, but corridors were hot and pool was shut on Sunday. Good meals.

Reviewed February 19, 2023

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Dear Danny, Thank you for your kind consideration in sharing this feedback with readers and the team at The Sands Torquay. Our swimming pool had to be closed on Sunday for urgent and unexpected repair works that were completed within twenty four hours. However, the disappointment to so many guests is absolutely understandable and regretted. Appreciate the information on corridor temperatures also. We shall address. Hoping to have the pleasure of welcoming you back in future when we can leave you with memories more befitting The Sands Torquay. With thanks and apologies once more, David David G A Perry General Manager

Responded February 20, 2023
The Sands Torquay
3.2
Kathy from Australia
Couple
King Room
Stayed 2 nights in February 2023

Not value for money ”

Service well below par

Reviewed February 18, 2023

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3.6
Kathy from Australia
Couple
Family Classic
Stayed 2 nights in February 2023

Not great ”

Had to wait for reception staff who didn’t bother to ask who was first to be served so I had to wait longer than expected Housekeeping very poor A dead fly squashed in information folder Removed empty tissue box without replacing any No coffee sugar replacement In the room I booked for grandchildren beds not even pulled up Far to overrated for the cost Swimming pool open to public with vicswim lessons in place left no room for guests

Reviewed February 05, 2023

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Dear Kathy, Sincere apologies for such a disappointing stay. Your feedback is greatly appreciated, and we shall take action. Hoping to have the opportunity of leaving you with memories more befitting The Sands Torquay in future. My apologies to you and your family once more, David David G A Perry General Manager

Responded February 19, 2023
The Sands Torquay
8.8
Excellent
Thi from Australia
Family with young children
Golf Classic King
Stayed 1 night in January 2023

Great location and facilities ”

Great location. Clean and spacious room. The gym had everything you need the pool was well heated. The onside location had delicious coffee.

Reviewed January 27, 2023

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Dear Thi, Wonderful news indeed. We look forward to the pleasure of welcoming you back soon. With kindest regards, David David G A Perry General Manager

Responded January 28, 2023
The Sands Torquay
10.0
Exceptional
Yuxi from Australia
Couple
Golf Classic King
Stayed 1 night in January 2023

Great location ”

Nice hotel with great location and has everything you need for a weekend getaway or extended stay. Very clean and provides free bottled water.

Reviewed January 15, 2023

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Dear Sir / Madam....Dear Yuxi, Thank you for your kind words. Delighted that your stay at The Sands Torquay was so enjoyable. Hoping to have the pleasure of welcoming you back soon. With thanks and kind regards, David David G A Perry General Manager

Responded January 18, 2023
The Sands Torquay
8.0
Excellent
Alan from Australia
Couple
Urban King Room
Stayed 1 night in December 2022

Looking at a car park view”

All the pics show photos of the lovely golf course view. Ours was a view of the car park so a big disappointment. Apart from that the facilities are great. Gym best I have seen in a hotel. Pool was good indoor and private except between 4-7 when children do classes. The restaurant meal did not appeal so we found a lovely restaurant on the Esplanade that catered for our way of eating. We did enjoy our stay and looked like lovely walks close by.

Reviewed December 02, 2022

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Dear Alan, Thank you for your valued feedback and delighted to learn that you both enjoyed your stay with us at The Sands Torquay. Our gym is amazing if I say so myself. We really strive to describe our rooms and suites accurately. Our two main rooms are Urban Classic - offering urban views (albeit over the car park) and Golf Classic - with views over the championship Golf Course. Apologies for not aligning expectations on this occasion. Hopefully our new menus will appeal should we have the pleasure of welcoming you back in future. Glad to hear that you found a great dining experience nearby. With thanks and best wishes, David David G A Perry General Manager PS For Readers. Urban Classic Rooms and Suites allow for sunset views through trees thriving with bird life.

Responded January 19, 2023
The Sands Torquay
8.0
Excellent
Nadia from Australia
Couple
Urban Twin Room
Stayed 1 night in May 2022

Great Facilities and Excellent Location”

Nice room, great golf course, close to beach, new facilities, great pool. A very enjoyable stay, will return again.

Reviewed May 10, 2022

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8.0
Excellent
Jacinta from Australia
Family with young children
Urban King Room
Stayed 1 night in April 2022

Very good”

Nice hotel but for the price we expected a bit more.

Reviewed April 30, 2022

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7.6
Very good
Yularne from Australia
Couple
King Room
Stayed 1 night in April 2022

Beautiful stay”

It was beautiful stay however the kitchen closed at 5pm so we needed to get the shuttle into Torquay to get dinner and the shuttle wasn't running so then we needed to order a cab. The rooms where lovely, staff where lovely, golf course is beautiful, with out the restaurant apndp shuttle issues it was a fabulous stay.

Reviewed April 22, 2022

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10.0
Exceptional
Kerri from Australia
Couple
1 Bedroom City Suite
Stayed 2 nights in April 2022

The sands Torquay ”

One of the best hotels to stay at. Staff r absolutely the best rooms perfect. Can’t wait to stay again

Reviewed April 19, 2022

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