2015
Very good 7.5
Based on 1002 reviews

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About this property

Description

Overlooking Lombok Strait, The Santosa Villas & Resort covers 7 Hectares of tropical gardens and features 6 accommodation types to cater to your budget preferences and privacy needs.

To comply with the universal tourism regulations, the property only offers services that conform with the religious requirements. Therefore, the property does not serve any alcoholic beverages. However, guests can bring their own alcoholic beverage; glassware will be provided upon request and no corkage fee applied. The Santosa Villas & Resort is committed to ensuring a pleasant and safe stay for all guests.

The swimming pool is located next to the beach. For more privacy, the property offers rooms that feature a private pool. Whatever your reason of visit, the staff at The Santosa Villas & Resort are always ready to assist you for a great experience in Lombok.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Garden
  • Massage(s)
  • Spa
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court(s)
  • Tours
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Restaurant [halal]
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Playground
  • Swimming pool [kids]

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-6 year(s) Must use an extra bed
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 375000 IDR
Breakfast Charge (when not included in room rate): 125000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 15. Km
Distance to Airport: 50 km
Internet Usage Fee: 0 IDR
Non-Smoking Rooms / Floors: yes
Number of Bars: 2
Number of Floors: 3
Number of Restaurants: 3
Number of Rooms : 194
Parking Fee (per day): 0 IDR
Time to Airport (Minutes): 60
Year Hotel Built: 1989
Year Hotel Last Renovated: 2007
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Recent customer comments

Filter by traveler type
Very good



based on 1002 reviews
  • Cleanliness 7.2
  • Facilities 6.6
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.4
  • Value for money 7.4
  • Food/Dining 7.1
Sort by

jaji from Indonesia
Families with older children
Superior
Stayed 3 nights in September 2016
average
The building is very old , breakfast & Swimming pool facility are good , but bathroom , towel , & front room are worse , many insect ( Myriopoda ) in room.
Reviewed September 15, 2016

sheikh from Malaysia
Business travelers
Superior
Stayed 3 nights in January 2016
location
nice resort and good location
Reviewed August 19, 2016

Adnan from Malaysia
Couples
Superior
Stayed 3 nights in August 2016
Nice place and nice view....so calm stay here...
Reviewed August 16, 2016

Daniel from United Kingdom
Solo travelers
Deluxe Cottage
Stayed 2 nights in August 2016
A decent option right in the centre of Sengiggi
This hotel is a sound, decent option for someone looking for a comfortable hotel right in the heart of Sengiggi. The rooms are of a decent size and furnishings are quite adequate (even if a little dated). The breakfast buffet was a little disappointing and the management need to ensure that advertised breakfast times are accurate! Other than that a good stay
Reviewed August 15, 2016

Yasminnissa from Malaysia
Couples
Superior
Stayed one night in September 2015
Location, cheap food, easy access by scooter to everywhere
Value for money
Reviewed August 08, 2016

Emir from Indonesia
Business travelers
Superior
Stayed 2 nights in July 2016
Good location
Closed to cafe, restaurant & art market
Reviewed July 31, 2016

Nadira from Malaysia
Couples
Superior
Stayed one night in July 2016
Below My Expectation
I spent 1 night at Santosa and it was way below my expectation but first of all the only one thing I love about it is the hospitality. The staff are friendly and very helpful. My room was upgraded from superior room to deluxe room. There are basic amenities in the room except for hair dryer, iron and ironing board. You have to get it from house keeper but they ran out of it when I requested for it twice on a different day. The condition of the room was pretty bad, well lets just say it is not well maintain. Old building with old furniture. In terms of cleanliness, there was a spider web in my bathroom so you judge that. The breakfast was okay, nothing special. There are few shops nearby the resort and the pathway to the room is not well lighted so it can be quite dark at night. If you are looking for a place with great facilities this is not the resort you want to stay.
Reviewed July 18, 2016

elaine from Malaysia
Couples
Superior
Stayed 3 nights in July 2016
ELECTRIC CUT OFF
DURING MY STAY JULY 2016 ELECTRIC CUT OFF IN MY ROOM MORE THAN TWO TIME ,FACILITIES IN ROOM NEED IMPROVEMENT
Reviewed July 12, 2016

Frans from Indonesia
Groups
Superior
Stayed 2 nights in July 2016
not really good itchy bed i think for this price we can get good hotel wilth really clean one
we want to rent a boat but its quite cozy offering and oricey too.
Reviewed July 11, 2016

Chin from Malaysia
Couples
Superior Double or Twin Room
Stayed one night in July 2016
Bathtub water is very dirty
Everything was nice except the bathtub water. While filling up the tub for a nice dip, we can see think dirt/mud deposited at the base of tub. we were told this is probably the water wasn't running for a period of time that resulted in this. And thus we were told to turn on the tub's water and let it flow for as long as it takes. Did that for more than 2 hours and still the water is dirty as we can see dirts are being deposited at the base of tub. And so we gave up. Did the same steps on the next day for few hours and still the same. Finally we gave up totally. This is really disappointing. Something that hotel needs to improve, else we won't come back for it.
Reviewed July 08, 2016



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