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9.4

Exceptional
/10
(1,971 reviews)See what guests said
Food & Dining1
Breakfast1
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9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Queen's Chapel of the Savoy

70 m

Tower RNLI Lifeboat Station

100 m

The Lyceum Theatre

150 m

Somerset House

160 m

Cleopatra's Needle

180 m

Popular landmarks
National Gallery

640 m

London Eye

740 m

Big Ben

1.1 km

The British Museum

1.2 km

Buckingham Palace

1.9 km

Closest landmarks
Jubilee Hall Sports Centre

280 m

BBC World Service Shop

280 m

Penhaligon's

280 m

Drury Lane Theatre Royal

280 m

Duchess Theatre

280 m

The Savoy Hotel

"2 fabulous nights."

Nicholas - February 24, 2022
Deluxe King Room - Guestroom The Savoy Hotel
 The Savoy Hotel
Lobby The Savoy Hotel
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The Savoy Hotel

Strand, West End Soho, London, United Kingdom, WC2R 0EU - See map

Make your best journey to London with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in West End Soho, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
  • 380 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Value for money8.2
Distance to city center1 km
Location rating9.5
Nearest airportLondon City Airport (LCY)
Distance to airport11.7 km

Rooms available at The Savoy Hotel

Exceptional
Room comfort & quality

9.4

Two Bedroom Family Room
...
  • Room size: 51 m²/549 ft²
  • Courtyard view
  • 1 king bed and 2 queen beds
Enter dates to see prices
Junior Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Deluxe King Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
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One Bed River View Suite
...
  • Room size: 80 m²/861 ft²
  • River view
  • 1 king bed
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Luxury King Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
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Deluxe Junior Suite Superior
...
  • Room size: 47 m²/506 ft²
  • River view
  • 1 king bed
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Superior Queen Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
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Deluxe Junior Suite
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
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Premium Luxury King Room
...
  • Room size: 35 m²/377 ft²
  • River view
  • 1 king bed
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Deluxe Junior Suite with City View
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Savoy Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Savoy Hotel?

The Savoy Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at The Savoy Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Savoy Hotel has a car park that's close to the hotel. Parking is available for a fee of 60 GBP per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Savoy Hotel?

Wake up to a great continental breakfast at The Savoy Hotel. Adults can enjoy breakfast offered with an additional charge of 36 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Savoy Hotel?

The Savoy Hotel features 4 on-site restaurants for your dining convenience.

What is the smoking policy at The Savoy Hotel?

The Savoy Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to The Savoy Hotel?

Embankment Tube Station is the closest train, metro, or bus station, about 380 m away from The Savoy Hotel.

What restaurants are nearby The Savoy Hotel?

Restaurants including The Silver Sturgeon, Proud Embankment and Tom's Deli are popular in The Savoy Hotel’s neighborhood which is known as West End Soho.

What popular shopping places are close to The Savoy Hotel?

Located in the West End Soho area, The Savoy Hotel is close to great shopping choices like Oxford Street, Jubilee Market and Penhaligon's.

What are popular attractions near The Savoy Hotel?

Guests at The Savoy Hotel can easily visit National Gallery, Covent Garden and Trafalgar Square located in the West End Soho area.

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Explore the neighborhood

What people love about The Savoy Hotel

  • 10

    Exceptional

    "2 fabulous nights."

    Nicholas

    |

    February 24, 2022

  • 10

    Exceptional
    Staff 

    "With helpful polite staff and fantastically comfortable beds , with beautiful food then this is the place to stay ."

    Marie

    |

    February 19, 2022

  • 10

    Exceptional
    Location

    "Located near the Disney Theatre , we were a walk back to the hotel which, when you have young children is essential."

    Marie

    |

    February 19, 2022

Overall rating:

9.4

Exceptional
1,971 reviews
Cleanliness
9.5
Facilities
9.1
Location
9.5
Read all reviews >
What travelers say they love:
One of the best hotels in the world for a reason
Simon from United Kingdom
Couple
More about The Savoy Hotel

More about The Savoy Hotel

The Savoy Hotel

For travelers who want to take in the sights and sounds of London, The Savoy Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that London has to offer.
At The Savoy Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring London is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Savoy Hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at The Savoy Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at The Savoy Hotel are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as bottled water, a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Savoy Hotel. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at The Savoy Hotel. A relaxing end to every day is possible with a visit to the massage, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in London! A great museum trip can be had at The British Museum located 1.1 km away, with local art that provides a sense of the region. Be sure to visit Tower of London located 2.9 km away, an item on every checklist of those who travel to London.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

8 mentions

Internet

4 mentions

Food & Dining

2 mentions

Swimming Pool

1 mention

Languages spoken

  • English
  • Arabic
  • Bulgarian
  • Catalan
  • Chinese [Mandarin]
  • Czech
  • Danish
  • Dutch
  • Estonian
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Korean
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Turkish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site

Kaspar's at The Savoy

  • Cuisine: Seafood, British
  • Menu: Buffet

Simpson's in the Strand

  • Cuisine: British
  • Menu: Buffet

Thames Foyer

  • Cuisine: International, British
  • Menu: Buffet

Savoy Grill

  • Cuisine: French, British
  • Menu: Buffet
Location
Strand, West End Soho, London, United Kingdom, WC2R 0EU
Exceptional
Location

9.5

Airports

  • London City Airport (LCY)
    11.7 km 30 min drive
  • Heathrow Airport (LHR)
    23.6 km 56 min drive

Public transportation

  • Temple Tube Station
    380 m 5 min walk
  • Embankment Tube Station
    390 m 5 min walk

Hospital or clinic

  • St Philips Medical Centre
    490 m

Shopping

  • Camden Market
    4.0 km

Convenience store

  • Tesco Express
    450 m 6 min drive

Cash withdrawal

  • ATM
    150 m 2 min walk
What's nearby

Popular landmarks

  • National Gallery
    640 m
  • London Eye
    740 m
  • Big Ben
    1.1 km
  • The British Museum
    1.2 km
  • Buckingham Palace
    1.9 km
  • Madame Tussauds London
    2.9 km
  • Tower of London
    3.0 km
  • Tower Bridge
    3.1 km
  • V&A - Victoria and Albert Museum
    4.0 km
  • Natural History Museum
    4.2 km

Nearby landmarks

  • Queen's Chapel of the Savoy
    70 m
  • Tower RNLI Lifeboat Station
    100 m
  • The Lyceum Theatre
    150 m
  • Somerset House
    160 m
  • Cleopatra's Needle
    180 m
  • Vertical Chill
    200 m
  • Waterloo Bridge
    220 m
  • Ellis Brigham
    220 m
  • Jubilee Market
    250 m
  • Strand Theatre
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center1 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)36 GBP

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges3
  • Number of floors9
  • Number of restaurants4
  • Number of rooms 267
  • Year property opened1889
  • Most recent renovation2010

Parking

  • Daily parking fee60 GBP
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of The Savoy Hotel from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.5
Facilities9.1
Location9.5
Room comfort and quality9.4
Service9.4
Value for money8.2
High score for London
Rating
9+ Exceptional (109)
8-9 Excellent (28)
7-8 Very Good (18)
6-7 Good (5)
<6 Below Expectation (6)
Time of the year
Mar - May (46)
Jun - Aug (28)
Sep - Nov (35)
Dec - Feb (57)
All guests (192)
All room types
All languages

Show reviews that mention 

Showing 166 verified guest comments
12345
9.0
Exceptional
Jane from United States
Couple
Luxury King Room
Stayed 2 nights in April 2012

Lovely hotel and good service”

Environment

Staying at Savoy is always a joy. My husband and I have stayed at London Savoy for two times, and we decided to make it a "home away from home" in London every time we are in London. What I like the most about Savoy is it's elegant interior design and friendly service. The Americn Bar is a nice place to relax and meet with your friends in the afternoon, also is a nice place to have a drink while you are waiting for your table at Savoy Grill Restaurant. But I have to say that Savoy Grill is not my favorite restaurant. But it is nice that it is connected with the Savoy hotel. It is convenient to dine there before the theater as they have "pre-theater" dinner. In the evening it is nice to go for another Bar in the hotel, where they have life music, it is super nice and relaxing.

Reviewed May 04, 2012

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10.0
Exceptional
Michael from United Kingdom
Couple
Superior Queen Room
Stayed 2 nights in November 2014

Simply The Best”

The Savoy has a comfort factor which would be hard to beat! The hotel oozes class and comfort from the minute you approach the door.

staying at The Savoy is one of those experiences which you do not want to end. Having stayed there several times pre refurb, I have visited numerous hotels in London during the refurb and since. None stand up to the Savoy in comfort, service it ambiance! Going back to the Savoy left me wondering why on earth I had not been back sooner and had gambled my previous visits to ,London by risking other hotels,

Reviewed November 23, 2014

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10.0
Exceptional
Bruno from Australia
Couple
Superior Queen Room
Stayed 2 nights in August 2013

Superb finish combined with Style & Elegance”

staff where dynamic, the entire experience from start to finish was priceless, feeling like a king the whole time we were there.

A hotel is only as good as the staff that work in it. The Staff at The Savoy Hotel, London are without any doubt the best staff that you'll experience in living history. From the moment we arrived, we were taken care of & treated with the greatest respect. I, highly recommend The Savoy Hotel, London to Agoda members as this experience alone, will make you feel like uplifted when checking out of a hotel that you'd wish was your home.

Reviewed August 07, 2013

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9.7
Exceptional
Martin from Switzerland
Solo traveler
Deluxe King Room
Stayed 1 night in October 2013

Great & luxurious base to explore the city”

Location, Service, Room

When we - two 17 year old girl friends - arrived by taxi, doormen took care of our luggage and somebody from reception welcomed us in the doorway and showed us to the room, where we could check in. All staff were attentive and friendly, the hotel looby, restaurant and bar are really cool and we had one of the best breakfast ever. Room is big and very nice. The perfect base for shopping/sightseeing and in the evening very close & safe to return to from the theaters in the west end or clubs. Only the price is very steep - once a year thing to do...

Reviewed March 22, 2014

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10.0
Exceptional
Lynn from United Kingdom
Solo traveler
Stayed 1 night in June 2012

Fabulous style and welcoming atmospohere”

staff are superb; rooms very comfortable, this hotel has it all

I love this hotel - the refurbishment is done with such attention to detail that it is a marvel to look at and you are always noticing the subtle perfection of the decor. The staff are superb and nothing is any trouble. they will always say 'yes'. Staff are also very friendly and treat you like a real friend not just a guest in the hotel. I will definitely make the Savoy my regular hotel when I am in London

Reviewed July 05, 2012

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9.6
Exceptional
Soohyang from South Korea
Business traveler
Deluxe King Room
Stayed 2 nights in May 2017

Excellent experience historical hotel in London”

I did enjoy staying here with friendly staff and a central situated hotel. I've stayed at many luxury hotels in London but now I can tell the savoy hotel is the best. All staff took care of me from check in to check out was very friendly and kind. Thank you for the great experience.

Reviewed June 29, 2017

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10.0
Exceptional
Eugene from Ireland
Couple
Stayed 2 nights in January 2013

Once again it is Londons Finest”

Service, Service and Personal Attention

Not only has the refurb improved the product (we stayed there just before the Savoy closed) but the attention to detail, both in the rooms and public areas, has once again elevated it to probobly the finest Hotel in London. To be called by your name by Management and Staff, bearing in mind how many guests were staying was to say the least astonishing. Next time we are in London, we would not entertian any other Hoel.

Reviewed January 21, 2013

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10.0
Exceptional
MARILYN from United Kingdom
Couple
Deluxe King Room
Stayed 1 night in February 2014

Wonderful experience”

Interior. Size and quality of room.american bar

The whole experience of our stay in this iconic london hotel was wonderful,every part of the hotel was beautiful,the staff were amazing,the savoy grill PRE theatre dinner was delicious ,American bar cocktails and atmosphere was brilliant. The savoy will spoil you and it has to be a once in a lifetime stay at least.

Reviewed February 13, 2014

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9.7
Exceptional
Margaret from United Kingdom
Couple
Stayed 1 night in January 2013

beautiful restored art deco hotel”

Attention to detail from thoughful, professional staff through in beautiful surroundings

we stayed in one of their least expensive art deco rooms and the member of staff made sure we were happy with the room before he left us. it was much bigger than standard rooms in any other london hotels we have visited, especially the bathroom. bathrobes and slippers are provided for your use in all rooms (you can take the slippers home for no charge - we checked!). the attention to detail was impressive, both in the architecture and service from staff. the staff were attentive and friendly, but were not over bearing. we had the set lunch in the river restaurant, which was good value. we stayed midweek and there was no need to book for afternoon tea or lunch. after we checked out on a saturday they even managed to slot us into the thames foyer (without booking) in the afternoon for a pot of tea and biscuits because we had been residents. we also used the pool and steam room, as well as both the beaufort and american bars. all were good. the steam and sauna rooms are in the changing rooms, so i couldn't use them with my partner. it is more expensive than other hotels we've stayed at but worth every penny because you feel very special.

Reviewed January 14, 2013

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9.7
Exceptional
Natalia from Indonesia
Family with teens
Deluxe King Room
Stayed 2 nights in August 2013

Luxury stay in the savoy”

Old heritage, amazing interior design, superb restaurants and bars and friendly staffs

We, family of five had wonderful tumes staying in the savoy, our parents were located at the other wing and they have amazing classic inspired room. We, the kids, had an art deco room. We had the chance to dine in the savoy grill, supposes to be patroned by gorfon ramsay. It was perfect, from the appetizer til the dessert, the staffs were very attentive too. We've tried the spa & in door swimming pool. It was a lovely stay in a remarkable hotel with a history!

Reviewed August 21, 2013

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9.3
Exceptional
Timothy from United Kingdom
Solo traveler
Superior Queen Room
Stayed 2 nights in March 2014

About as good as it gets”

History, style, elegance and more

The Savoy lives up to its billing as one of the world's best hotels. Stay here and you will not be disappointed. Yes, it is expensive but you get amazing service for the money. They look after you very well and you have the advantage of being right in the heart of London with all its culture, art and entertainment on your doorstep. Nothing seemed to too much trouble for the staff.

Reviewed April 01, 2014

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8.3
Excellent
david from Australia
Couple
Deluxe King Room
Stayed 2 nights in August 2013

Great place, but no spa & pool area not good”

Food and dining and room were all great

Our stay at the Savoy was good and the dining and the American bar were super, and our bed and room was good. The downfalls were: 1. when we checked in, the fellow that showed us our room, he talked over me and seemed to roll out his intro rote without really noticing us. I don't mean to be nasty, he was 'nice', but he did talk over me and didn't really listen to a word I said, that's the truth of what happened 2. the Savoy is a great hotel, but there is no spa at all, only a pool that was heated to 30 degrees and was full of kids, but there was no spa, so don't expect one. Also the dry sauna - some kid had just peed in it so it stank and it was closed the whole time we were there. So this was a bummer, and the men's change area was generally smelly and dirty with towels all over the floor every time we were in there. As nice as our room was, and the bar and dining were great, the facilities were lacking and not up to scratch and I didn't want to go over the fact the guy who showed us our room simply talked over me, I just wanted to exit and not kick up a fuss. For the money we paid per night, I would probably advise to try other places with better facilities and visit the dining area and bar vs stay at the hotel. The dining and bar were super, the rooms are good but the place is not perfect as I detail above.

Reviewed August 15, 2013

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10.0
Exceptional
Stephen from United Kingdom
Couple
Stayed 1 night in September 2011

One of the world's great hotels”

The guest and public rooms - and the staff

We have eaten many times in the wonderful Savoy Grill but this was the first time that we had stayed overnight. From being greeted by name in the lobby and shown to our room for check-in, through to the marvellous in-room service we couldn't fault the staff and everyone that we met was unfailingly helpful and polite. The 3-year closure for refurbishment has meant that every room has been updated - yet they retain the Art Deco flavour of the hotel's origins - a really great hotel and as great a hotel experience as we have enjoyed in a long life of international travel.

Reviewed October 03, 2011

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9.0
Exceptional
Gita from Sri Lanka
Solo traveler
Deluxe King Room
Stayed 3 nights in July 2015

English Hospitality at its best ! ”

Hospitality / Victorian Ambience / Location

My stay at the Savoy was a truly memorable one. Beautiful Victorian hotel with English charm & hospitality at its best. The food at the Grill was fabulous & so was the Savoy Tea! As a regular traveller my choice of hotels around the world has been the more modern & chick hotels but I enjoyed every bit of the grandeur & charm it holds. Will surely visit again & was a experience no one should miss !!!

Reviewed July 31, 2015

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9.7
Exceptional
john from United Kingdom
Couple
Superior Queen Room
Stayed 1 night in January 2012

Fantastic Hotel nothing is too much trouble!!”

Personal service with extra touches in your room

Greeted personally by the doormen and concierge, private checking in room and case delivered to your room within minutes of you being in there. When contacting reception they automatically greet you with your name etc and deal with any questions immediately. Had cocktails in the famous American Bar with waiter service, olives and nibbles. The waiters etc all had the white suites on and again greeted by name on arrival. On returning from our night at the theatre we found our room to be totally made up again, mini bar refreshed, towels already changed and slippers put out at either side of our unbelievably comfortable bed. Together with 2 fresh bottles of ice cold water and glasses put on either side of the bedside tables. Heating and air conditioning extremely quick to react to change of program. We had a court view on the top floor (floor 9) but could still see St Pauls Catherdral and the boats on the Thames. We hadnt previously booked breakfast but when we got back to our room we found breakfast cards on our pillows which allowed you to choose whatever breakfast items you would like and how you would like them cooked and the time that you would want breakfast in your room, providing we hung the cards on our door before 2am. We decided to do this and we are very glad we did. It came room service on a trolly with untold amounts of food and pastries as well as pots of tea made with tea leaves and silver strainers. As soon as we had finished we range 'Dining' and they came and fetched trolly straight away. There is also a complimentary copy of the Independant news paper in the morning. Check out not until 12pm but we didnt stay that long and again a personal check out service asking if we needed anything for our onward journey or taxi etc. We didnt take advantage of the health spa and pool etc as we didnt have time but I'm sure it was fantastic just like everything else. Also we saw alot of children staying in the hotel and they did childrens menus!

Reviewed January 25, 2012

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9.7
Exceptional
Donna from United Kingdom
Couple
Deluxe King Room
Stayed 1 night in September 2013

Superb hotel! We were treated like royalty!”

Service, ambiance, location

First time at the Savoy and will certainly go back. They certainly know how to make you feel welcome and valued. Everything was fuss free and they couldn't do more for us (which should be the case with this type of hotel) they live up to their reputation, the hotel is immaculate. Our room was stunning. We ate at Kaspars which was top quality. Overall, brilliant!

Reviewed September 18, 2013

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9.6
Exceptional
Patsy from United Kingdom
Group
Superior Queen Room
Stayed 1 night in July 2017

Exceptional”

An excellent 5 star hotel full of elegance and charm. The staff are exceptionally welcoming and nothing is too much trouble. The food in all restaurants is first class and breakfast is a dream. The decor is stunning. I have stayed here several times over the past few years and it's something I always look forward to. It's faultless. I wouldn't expect anything less from The Savoy - it's in a class of it's own.

Reviewed July 11, 2017

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9.3
Exceptional
Martin from United Kingdom
Couple
Superior Queen Room
Stayed 1 night in March 2012

Beyond all superlatives”

Exceptional room, superb service, excellent hotel

all i can say is that our stay at the savoy was the greatest hotel experience anyone could have. the service was exemplary, the staff curteous and helpful, the rooms lavish, comfortable and extremely well appointed. we could find nothing to fault at all in our room, with our stay or with the hotel. highly recommended

Reviewed March 14, 2012

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10.0
Exceptional
Rikki from Australia
Couple
Superior Queen Room
Stayed 1 night in May 2012

Perfect ”

service

the recent multi million pound upgrade was money well spent; everything here is close to perfect. the staff are highly trained and give the est service i have ever come across i any hotel. te rooms are tastefully furnished and designed and high quality bathroom products. not the cheapest hotel in town but definitely the best of the 5 star establishments. breakfast was very good too with great service to match the food. everything here has style and should be experienced at least once on any trip to london. of all the hotels i have stayed at and the huge costs paid, this had been the only one that i would say lived up to its reputation. will be staying here again for sure

Reviewed June 04, 2012

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9.3
Exceptional
Natalie from United Kingdom
Couple
Luxury King Room
Stayed 1 night in November 2015

Decadent stay at the Savoy”

Rooms, amenities, service

It was simply amazing and we did not want to leave. The rooms are beautiful and we had stunning views over the Thames from the Courtyard facing King Room. Staff were attentive to our every need. The American Bar is pricey but again service was brilliant and drinks were expertly made. The in houe bakery/pattiserie was sublime - you simply must pick up some macaroons or opulent slice of chocolate cake. I cannot rate the Savoy highly enough. Our stay was simply magnificent and we will return again one day.

Reviewed November 09, 2015

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