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Surrounding environment, The Scott Resort & Spa in Phoenix (AZ)
Patio King - Bed, The Scott Resort & Spa in Phoenix (AZ)
a patio area with chairs and umbrellas, The Scott Resort & Spa in Phoenix (AZ)
a living room filled with lots of tables and chairs, The Scott Resort & Spa in Phoenix (AZ)
a dining room table with chairs and a painting on the wall, The Scott Resort & Spa in Phoenix (AZ)
Swimming pool [outdoor], The Scott Resort & Spa in Phoenix (AZ)
Swimming pool, The Scott Resort & Spa in Phoenix (AZ)

Removed from saved list

8.5

Excellent

65 reviews

65 reviews

Food & Dining3
Swimming Pool2
See map
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Old Town Scottsdale 1.8 km
Camelback Mountain 4.8 km
Desert Botanical Garden 5.4 km
Butterfly Wonderland 6.8 km
Phoenix Zoo 7.0 km
Taliesin West 13.1 km
Heard Museum 14.3 km
Chase Field 14.9 km
Musical Instrument Museum 18.3 km
South Mountain Park 23.1 km
Nearby landmarks
Southwest Adventures 130 m
Optima Scottsdale Dog Run 170 m
DOG RUN - OPTIMIA SCOTTSDALE 180 m
Desert Stages Theater 390 m
Gold Garage 670 m
Scottsdale Fashion Square 700 m
Wonderspaces Arizona 710 m
Fashion Square Mall 730 m
Fiesta Bowl Museum 830 m
Green Garage 850 m

The Scott Resort & Spa

4925 North Scottsdale Road, Old Town Scottsdale, Phoenix (AZ), United States, 85251 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Old Town Scottsdale part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Air conditioning

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Pets allowed

Spa

Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Phoenix (AZ) every 1 minutes on Agoda.com
Value for money8.0
Location rating9.1
Nearest airportPhoenix Sky Harbor International Airport (PHX)
Distance to airport11.1 km

Rooms available at The Scott Resort & Spa

Accessible 2 Queen Beds
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Lagoon View King Room
...
  • Room size: 37 m²/398 ft²
  • Lagoon view
  • 1 king bed
Enter dates to see prices
Pool View Room with King Bed
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Courtyard King Room
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Lagoon View Guestroom
...
  • Room size: 37 m²/398 ft²
  • Lagoon view
  • 2 queen beds
Enter dates to see prices
Garden Room with King Bed - Accessible
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Pool View 2 Queen Beds with Wi-Fi
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Courtyard 2 Queen Beds
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Patio King - Disabled Access
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Accessible 2 Queen Bed Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

Does The Scott Resort & Spa offer spa services?

You can enjoy your stay at The Scott Resort & Spa far more by enjoying the benefits of the property's accessible spa services that are offered for all its valuable guests to make your evening far better.

Does The Scott Resort & Spa offer laundry services?

Yes! The Scott Resort & Spa offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

Does The Scott Resort & Spa provide dry cleaning services?

Yes! The Scott Resort & Spa offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

Is car parking available at The Scott Resort & Spa?

The Scott Resort & Spa has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Are there ATM on-site at The Scott Resort & Spa?

Yes! The benefits of staying at The Scott Resort & Spa include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your vacation.

What public parks are in close proximty of The Scott Resort & Spa?

While staying at The Scott Resort & Spa, cherish your early morning or evening stroll at nearby park which include Optima Scottsdale Dog Run, DOG RUN - OPTIMIA SCOTTSDALE, and Chaparral Dog Park.

At what time of the year is The Scott Resort & Spa most popular?

The Scott Resort & Spa's most popular month where verified guests travelers have stayed the most is in April.

What do past guests love most about The Scott Resort & Spa?

Past visitors that stayed at The Scott Resort & Spa have given this property a rating of 9.065 for its remarkable location as the major highlight for their stay.

What is the average rating that past Solo travelers' have given to The Scott Resort & Spa?

Past solo travelers that have stayed at this property have given The Scott Resort & Spa an average rating of 8.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to The Scott Resort & Spa?

Past business travelers that have stayed at this property have given The Scott Resort & Spa an average rating of 8.3. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to The Scott Resort & Spa?

The closest train, metro, or bus station is Dorsey Ln / Apache Blvd, 10488.56 m away from The Scott Resort & Spa.

See map

Explore the neighborhood

What people love about The Scott Resort & Spa

  • 9.2

    Exceptional
    Location

    "Location is great."

    Alissa

    |

    November 21, 2019

  • 10

    Exceptional

    "What a resort, from the classic car outside, to the great bar and pool areas."

    Thomas

    |

    September 29, 2020

  • 10

    Exceptional

    "Excellent property, food, beverages, staff."

    Ashley

    |

    October 15, 2019

Property ranking|Compared to 995 Phoenix (AZ) properties
See all rankings
Location score
9.1/10
Cleanliness score
8.8/10
Value for money score
8/10
Service score
8.7/10
Better than
99
%
of Phoenix (AZ) properties
Better than
99
%
of Phoenix (AZ) properties
Better than
98
%
of Phoenix (AZ) properties
Better than
98
%
of Phoenix (AZ) properties
Overall rating:

8.5

Excellent
65 reviews
Cleanliness
8.8
Facilities
8.4
Location
9.1
Read all reviews >
More about The Scott Resort & Spa

More about The Scott Resort & Spa

The Scott Resort & Spa

Getting in and around Phoenix (AZ) is a breeze when staying at The Scott Resort & Spa, located just minutes away from the city center.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs.
Packing light is possible at The Scott Resort & Spa thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at The Scott Resort & Spa even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the cable TV is provided in some rooms.
In some select rooms, you can find mini bar at your disposal. It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, hot tub and spa. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Experience Phoenix (AZ) like a true local. An afternoon of browsing the works at Musical Instrument Museum located 18.2 km away can familiarize you with the local art scene. Experience local culture through architecture at Taliesin West located 13.0 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 99% cheaper than other options.
Facilities at this hotel are rated higher than 98% of other accommodations in the city.
Ranking higher than 99% of the city's accommodations options, this is a great choice for location.

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Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Food & Dining

2 mentions

Swimming Pool

2 mentions

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Restaurants on site
The Canal Club
  • Cuisine: Caribbean
  • Menu: Buffet

Location

4925 North Scottsdale Road, Old Town Scottsdale, Phoenix (AZ), United States, 85251
Exceptional
Location

9.1

Public transportation
  • Center Pkwy / Washington
    8.1 km
  • Washington / 50th Street
    8.3 km
Airports
  • Phoenix Sky Harbor International Airport (PHX)
    11.1 km
Hospital or clinic
  • Toothology
    1.1 km
Shopping
  • Scottsdale Fashion Square
    700 m
Convenience store
  • Circle K
    2.1 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Old Town Scottsdale
    1.8 km
  • Camelback Mountain
    4.8 km
  • Desert Botanical Garden
    5.4 km
  • Butterfly Wonderland
    6.8 km
  • Phoenix Zoo
    7.0 km
  • Taliesin West
    13.1 km
  • Heard Museum
    14.3 km
  • Chase Field
    14.9 km
  • Musical Instrument Museum
    18.3 km
  • South Mountain Park
    23.1 km
Nearby landmarks
  • Southwest Adventures
    130 m
  • Optima Scottsdale Dog Run
    170 m
  • DOG RUN - OPTIMIA SCOTTSDALE
    180 m
  • Desert Stages Theater
    390 m
  • Gold Garage
    670 m
  • Scottsdale Fashion Square
    700 m
  • Wonderspaces Arizona
    710 m
  • Fashion Square Mall
    730 m
  • Fiesta Bowl Museum
    830 m
  • Green Garage
    850 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)12 USD
The property
  • Number of restaurants1
  • Number of rooms 204

Property announcements

A resort fee of USD 39 per room per night will be collected upon check-in.

Reviews of The Scott Resort & Spa from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.8
Facilities8.4
Location9.1
Service8.7
Value for money8.0
High score for Phoenix (AZ)
Rating
9+ Exceptional (12)
8-9 Excellent (4)
7-8 Very Good (2)
6-7 Good (3)
<6 Below Expectation (5)
Time of the year
Mar - May (7)
Jun - Aug (4)
Sep - Nov (9)
Dec - Feb (6)

Show reviews that mention 

Showing 26 verified guest comments
12
8.8
Excellent
Heather from United States
Couple
Patio Room 2 Queen Beds
Stayed 3 nights in April 2019

Beautiful resort”

We loved our stay at The Scott Resort. The lobby and common areas are beautifully decorated and service at the Canal Club for evening cocktails and breakfast the following morning was great. The rooms are large and well appointed. We loved spending time at the pool, but wish it was better staffed. Sometimes we had to wait a long time for simple orders like iced tea because our server was so busy. Also if you didn't get down to the pool early (8:30AM) and mark off your lounger with a book and towel, almost all seats were taken by 10AM. Then those loungers would remain empty for hours on end--it would be nice if they more closely managed this. The hotel was lively but not party like. There were two different business conventions on site while we were there and also a number of locals that came by for dinner or drinks. We loved using their bikes to go for early morning rides around Scottsdale and would definitely return.

Reviewed April 29, 2019

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9.2
Exceptional
Alissa from United States
Couple
Accessible 2 Queen Beds
Stayed 4 nights in November 2019

Great location and property”

We will be back for sure. Location is great. Shuttle service anywhere within 3 miles was superb. The only thing that could have been improved in was the service at the pool. You had to walk up to the bar to order food and drinks. They would bring you food but not take orders when walking around. I think the resort should have 1-2 servers dedicated to people lounging. The hotel was sold out so it was an issue with staffing accordingly. Spa was fantastic too. Rooms were comfortable.

Reviewed November 21, 2019

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7.2
Very good
alon from Canada
Couple
Patio King
Stayed 1 night in November 2018

Newly renovated but still lacking... ”

This resort is in a great location in Scottsdale, AZ. Newly renovated but still lacking some things. In our 1st room, the garbage bins was still full with garbage from previous guest and the used bath-rob in the closet was tangled into a ball of the floor. The 2nd room was missing some towels. All rooms have only one small desk chair, and one luggage stool which is not enough and makes the room look empty... Half the rooms of the resort facing the inside court/pool and the other half, facing the resort exterior which is a parking lot 😔

Reviewed November 18, 2018

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10.0
Exceptional
Taylor from United States
Solo traveler
Standard - 2 Beds Requested
Stayed 3 nights in June 2018

Adorable and friendly ”

My sister and went for a girls trip and absolutely fell in love the second we walked in. Everything is absotlely adorbale down to the keys and key holder. The resort had an amazing feel. Very mordern Cuban. It's definitely geared towards bringing people together and creating memories. There are an abundant of places to gather as friends, coulples, etc and visit. The food was freaking amazing and we weren't disappointed once. The only draw back was that the rooms don't match the rest of the hotel. They are outdated. But we were told by a hotel staff that they are in the process of being redone and should hopefully be done by September. He said they were amazing. Can't wait to go back and check it out!

Reviewed June 14, 2018

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8.4
Excellent
Loralee
Couple
Patio King
Stayed 2 nights in May 2019

Great downtown Scottsdale location. ”

We enjoyed our stay at this resort. The rooms were spacious and I appreciated the double mirrors/vanities outside of the toilet/shower area which allowed two people getting ready at the same time very convenient. We found the beds and pillows to be comfortable. The door to our room stuck, making entry difficulty, but upon mention of this to the housekeeping staff, it was repaired within hours of notice. The only negatives we found related to the outdoor area. We stayed on a busy weekend and there was a definite lack of pool loungers--even by 9:00 AM. Several of the loungers and seating areas had bird droppings on them, requiring us to place towels over the soiled areas prior to sitting or lying on them. The pool area was also smaller than we had anticipated, based upon photos and the water in the sandy area was rather murky--probably due to the rocky sand in the actual pool. We did enjoy the attentive pool-side service and the food served was delicious.

Reviewed May 14, 2019

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10.0
Exceptional
Tisa
Group
Garden Room with King Bed - Accessible
Stayed 3 nights in October 2019

Girls trip”

Had the best girls trip at this beautiful resort! The resort itself was absolutely stunning with a great vibe. The staff was amazing and made sure we had the best time. Special thanks to Nate, Owen, Benny and the bartenders at the Canal club. The food was delicious and especially loved the sunflower butter with bananas. Will definitely be coming back and staying here again in the future!

Reviewed October 15, 2019

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9.6
Exceptional
Caroline from Canada
Couple
Guest Queen /Queen
Stayed 1 night in September 2018

Beautiful Oasis in Scottsdale”

The rooms were pleasant, quiet and had a reasonably upscale feel. Agoda pricing was excellent so the extra $35.00/day facilities fee was fine. Our room was in D block second floor. The view, although looking over parking area still had a nice feel as you could also see residential area. Don’t recommend 1st floor if you do not have select pool or lagoon view, as you will be looking at a wall. Pool and lagoon area were beautiful and clean. Some nice evening entertainment. Steps away from lots of sites and very safe and upscale area. Mostly young party crowd but fine.

Reviewed September 12, 2018

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8.8
Excellent
Carol from United States
Couple
Stayed 5 nights in December 2018

Excellent”

Loved the staff and spa. Located very close to many things plus they have a shuttle that takes you and picks you up. The only thing I was not crazy about is that they had one small eating place and it was limited menu if you weren't crazy about Cuban food. Had a better in room menu. I would go back and would recommend.

Reviewed January 06, 2019

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10.0
Exceptional
Thomas from United States
Couple
Patio King
Stayed 1 night in September 2020

An amazing stay”

What a resort, from the classic car outside, to the great bar and pool areas. A recommended must stay or at least a visit. Tyler at the front desk was great!

Reviewed September 30, 2020

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8.4
Excellent
Kasem from Thailand
Couple
Patio King
Stayed 1 night in July 2018

Additional charge!”

there is additional charge from this hotel for resort facility fee which normally should included in the rental!! It is not a lot but it is not fair to have a hidden fee like this.

Reviewed July 23, 2018

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9.2
Exceptional
Amanda from United States
Group
Patio Room 2 Queen Beds
Stayed 2 nights in March 2019

Exceptional”

Loved the service car that can take you around 3 mile radius. Little expensive for me but for a resort like place it was nice.

Reviewed March 25, 2019

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10.0
Exceptional
sharon from United States
Business traveler
Standard 2 Queen Beds
Stayed 3 nights in April 2018

Facilities were comfortable and very attractive ”

The hotel staff was excellent in providing service, and were friendly and very accommodating. The only drawback I noticed was at times there was insufficient seating at the pool, which could be frustrating . The beds and pillows were extremely comfortable. The lobby area is so inviting and the staff friendly and helpful 😊

Reviewed April 24, 2018

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6.4
Good
Nikki from United States
Business traveler
Pool View Room with King Bed
Stayed 1 night in November 2018

Lacking Attention to Detail”

I was so excited to stay at The Scott. It had been on my radar for awhile. I drove up, and there was not valet person. I checked-in, was told how to walk to my room. No mention of parking, valet, or help with my bags. The real disappointment however was the cleanliness of the bathroom in my room. There was toothpaste all over the vanity, a fingernail clipping on the counter (gross), and the sick made a terrible gurggling noise when I ran water. I will not be back.

Reviewed December 01, 2018

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6.8
Good
Melinda from United States
Solo traveler
Patio King
Stayed 1 night in December 2018

Disappointing ”

Great location- you can walk to Fashion Square or Old Town and they have a shuttle. I waited over an hour for a tech to fix the entry/key card on my door. Additionally, a staff had the wrong room and tried to enter my room later in the evening even when I told him it was the wrong room. Recently updated rooms that are trendy. Bath was slightly dirty.

Reviewed December 17, 2018

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9.6
Exceptional
BARRY from United States
Solo traveler
Standard King
Stayed 2 nights in April 2018

Service great,”

Rooms were big, Pool very active, Food very good. Small bar was always fast and relaxing. All staff were very nice . I would return

Reviewed April 17, 2018

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5.6
kadie from United States
Family with young children
Patio Room 2 Queen Beds
Stayed 4 nights in February 2019

Very small, overpriced and lacking in some amenities ”

My husband, myself and our two young kids came here on a warm getaway. Long story short, the weather didn't cooperate so we were really stuck looking for activities to stay warm. The hotel was not ideal. The room was TINY, the "extras" were very expensive, and the pool was kept so cold that we couldn't use it. The hot tub was too small and the beds were full, not queen as advertised. We purchased a movie in our room one night but the max volume was too low for us to hear (they artificially lower it) - we called and they said there was nothing to be done. It was a kids movie that we literally could not hear. Aghh. The staff were not informed on obvious asks like golf courses or childcare. However, to be fair - if it were warm, we would have had a much nicer time as the outdoor facilities would have had utility. And the doorman was exceptional. Overall, I'd say pretty overpriced and not a good value.

Reviewed February 21, 2019

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10.0
Exceptional
Ashley from United States
Group
Courtyard 2 Queen Beds
Stayed 3 nights in October 2019

Best girls getaway”

Excellent property, food, beverages, staff. We loved Nate (bellstand) and Jay (bartender). The perfect girls getaway!

Reviewed October 15, 2019

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7.6
Very good
larry from United States
Couple
Lagoon View Guestroom
Stayed 3 nights in November 2017

Beautiful landscaping and waterfalls”

Rooms need updating. Restaurant was good, but pricey. Staff was very good and helpful. Shuttle service was great. The fire pits and heaters were awesome. We enjoyed our stay very much.

Reviewed November 28, 2017

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6.8
Good
KAREN from United States
Family with teens
Guest Patio 2 Queen Beds
Stayed 4 nights in December 2018

Good”

They are under new management and are still working on providing guests with a true spa-retreat environment.

Reviewed January 12, 2019

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4.4
Jennifer from United States
Group
Accessible 2 Queen Beds
Stayed 1 night in September 2018

Worst. Hotel. Ever. ”

This place was awful. It was my 21st birthday and I booked a room close to the bars. Every time I spoken to the staff they were rude and not helpful at all. I had a cake but they told me would fit in the freezer in the room and it was way too small so I called them back to see if they could come pick up the cake and they told me that if I wanted anything done I had to bring it to the front desk myself . (If I’m paying 300+ a night i shouldn’t have to do anything myself if unnecessary!) at night after we went out we came back to the room and it was about 3 AM. We weren’t being obnoxiously loud but we were being exactly quiet either on our way up. when we got to our room. (Just a regular amount of talking and laughing) NOT ONLY DID THEY KICK ME OUT OF MY HOTEL ROOM THEY CALLED THE POLICE. (????) for no reason. They refused to give me money back and left us all with no where to stay. When i say for no reason i seriously mean NO REASON. DO NOT STAY HERE.

Reviewed September 29, 2018

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12
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