The Scott Resort & Spa
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8.6
Excellent
/10
(55 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • Fashion Square Mall730 m
  • Myst900 m
  • Red Bar1.63 km
  • Scottsdale Marketplace2.39 km
  • Jade Bar3.41 km
  • Franciscan Renewal Center3.74 km
  • David & Gladys Wright House4.16 km
  • Arcadia Premium4.57 km
  • Echo Canyon Trail & Rec Area4.75 km
  • FastMed Urgent Care4.82 km
  • Free Wi-Fi

    The Scott Resort & Spa

    4925 North Scottsdale Road, Old Town Scottsdale, Phoenix (AZ), United States, 85251 - See map
    "The hotel staff was excellent in providing service, and were friendly and very accommodating."
    sharon - April 24, 2018
    Excellent cleanliness
    8.8 rating for cleanliness
    Excellent service
    8.8 rating for service
    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Air conditioning

    Property ranking|Compared to 3,499 Phoenix (AZ) properties
    See all rankings
    Value for money score
    8.0/10
    Location score
    9.1/10
    Service score
    8.8/10
    Cleanliness score
    8.8/10
    Better than
    99
    %
    of Phoenix (AZ) properties
    Better than
    99
    %
    of Phoenix (AZ) properties
    Better than
    99
    %
    of Phoenix (AZ) properties
    Better than
    99
    %
    of Phoenix (AZ) properties
    Value for money8.0
    Location rating9.1
    Nearest airportPhoenix Sky Harbor International Airport (PHX)
    Distance to airport11.2 km

    Rooms available at The Scott Resort & Spa

    Lagoon View King Room
    Lagoon View King Room
    ...
    • Room size: 37 m²/398 ft²
    • Lagoon view
    • 1 king bed
    Enter dates to see prices
    Pool View Room with King Bed
    Pool View Room with King Bed
    ...
    • Room size: 37 m²/398 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Courtyard King Room
    Courtyard King Room
    ...
    • Room size: 37 m²/398 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Lagoon View Guestroom
    Lagoon View Guestroom
    ...
    • Room size: 37 m²/398 ft²
    • Lagoon view
    • 2 queen beds
    Enter dates to see prices
    Pool View 2 Queen Beds with Wi-Fi
    Pool View 2 Queen Beds with Wi-Fi
    ...
    • Room size: 37 m²/398 ft²
    • Pool view
    • 2 queen beds
    Enter dates to see prices
    Garden Room with King Bed - Accessible
    Garden Room with King Bed - Accessible
    ...
    • Room size: 37 m²/398 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Courtyard 2 Queen Beds
    Courtyard 2 Queen Beds
    ...
    • Room size: 37 m²/398 ft²
    • Garden view
    • 2 queen beds
    Enter dates to see prices
    Patio King
    Patio King
    ...
    • Room size: 37 m²/398 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Patio Room 2 Queen Beds
    Patio Room 2 Queen Beds
    ...
    • Room size: 37 m²/398 ft²
    • Balcony/terrace
    • 2 queen beds
    Enter dates to see prices
    Patio King - Disabled Access
    Patio King - Disabled Access
    ...
    • Room size: 37 m²/398 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices

    What people love about The Scott Resort & Spa

    • 7.2
      Very good
      Location

      "This resort is in a great location in Scottsdale, AZ."

      alon

      |

      November 18, 2018

    • 9.6
      Exceptional
      Staff 

      "All staff were very nice ."

      BARRY

      |

      April 17, 2018

    • 9.6
      Exceptional

      "The rooms were pleasant, quiet and had a reasonably upscale feel."

      Caroline

      |

      September 12, 2018

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    More about The Scott Resort & Spa

    More about The Scott Resort & Spa

    6.8
    Good

    "Great location- you can walk to Fashion Square or Old Town a..."

    Melinda

    |

    December 17, 2018

    An overview

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    Most talked about facilities

    Food & Dining
    2 mentions
    Swimming Pool
    2 mentions

    What they offer

    10.0
    Exceptional

    "Beautiful pool and bar area."

    Marsha

    |

    December 29, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    The Canal Club
    Cuisine:Caribbean
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Most recent reviews for The Scott Resort & Spa
    Group
    Stayed 3 nights in October 2019
    Courtyard 2 Queen Beds
    Exceptional10.0
    Best girls getawayExcellent property, food, beverages, staff. We loved Nate (bellstand) and Jay (bartender). The perfect girls getaway!
    Ashleyfrom United StatesReviewed October 15, 2019
    Group
    Stayed 3 nights in October 2019
    Garden Room with King Bed - Accessible
    Exceptional10.0
    Girls tripHad the best girls trip at this beautiful resort! The resort itself was absolutely stunning with a great vibe. The staff was amazing and made sure we had the best time. Special thanks to Nate, Owen, Benny and the bartenders at the Canal club. The food was delicious and especially loved the sunflower butter with bananas. Will definitely be coming back and staying here again in the future!
    TisaReviewed October 15, 2019
    Couple
    Stayed 2 nights in May 2019
    Patio King
    Excellent8.4
    Great downtown Scottsdale location. We enjoyed our stay at this resort. The rooms were spacious and I appreciated the double mirrors/vanities outside of the toilet/shower area which allowed two people getting ready at the same time very convenient. We found the beds and pillows to be comfortable. The door to our room stuck, making entry difficulty, but upon mention of this to the housekeeping staff, it was repaired within hours of notice. The only negatives we found related to the outdoor area. We stayed on a busy weekend and there was a definite lack of pool loungers--even by 9:00 AM. Several of the loungers and seating areas had bird droppings on them, requiring us to place towels over the soiled areas prior to sitting or lying on them. The pool area was also smaller than we had anticipated, based upon photos and the water in the sandy area was rather murky--probably due to the rocky sand in the actual pool. We did enjoy the attentive pool-side service and the food served was delicious.
    LoraleeReviewed May 14, 2019
    Couple
    Stayed 3 nights in April 2019
    Patio Room 2 Queen Beds
    Excellent8.8
    Beautiful resortWe loved our stay at The Scott Resort. The lobby and common areas are beautifully decorated and service at the Canal Club for evening cocktails and breakfast the following morning was great. The rooms are large and well appointed. We loved spending time at the pool, but wish it was better staffed. Sometimes we had to wait a long time for simple orders like iced tea because our server was so busy. Also if you didn't get down to the pool early (8:30AM) and mark off your lounger with a book and towel, almost all seats were taken by 10AM. Then those loungers would remain empty for hours on end--it would be nice if they more closely managed this. The hotel was lively but not party like. There were two different business conventions on site while we were there and also a number of locals that came by for dinner or drinks. We loved using their bikes to go for early morning rides around Scottsdale and would definitely return.
    Heatherfrom United StatesReviewed April 29, 2019
    Group
    Stayed 2 nights in March 2019
    Patio Room 2 Queen Beds
    Exceptional9.2
    ExceptionalLoved the service car that can take you around 3 mile radius. Little expensive for me but for a resort like place it was nice.
    Amandafrom United StatesReviewed March 25, 2019

    Reviews of The Scott Resort & Spa from real guests

    Overall rating
    8.9
    Excellent
    From 1871 reviews
    Provided by verified guests of
    Agoda Reviews (55)Booking.com Reviews (214)
    Rating via Agoda8.6
    /
    10
    Cleanliness8.8
    Facilities8.4
    Location9.1
    Service8.8
    Value for money8.0
    High score for Phoenix (AZ)
    Rating
    9+ Exceptional (10)
    8-9 Excellent (4)
    7-8 Very Good (2)
    6-7 Good (3)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (6)
    Jun - Aug (4)
    Sep - Nov (7)
    Dec - Feb (6)
    All guests (55)
    All room types
    All languages
    Showing 23 verified guest comments
    12
    10.0
    Exceptional
    Ashley from United States
    Group
    Courtyard 2 Queen Beds
    Stayed 3 nights in October 2019

    Best girls getaway”

    Excellent property, food, beverages, staff. We loved Nate (bellstand) and Jay (bartender). The perfect girls getaway!

    Reviewed October 15, 2019
    10.0
    Exceptional
    Tisa
    Group
    Garden Room with King Bed - Accessible
    Stayed 3 nights in October 2019

    Girls trip”

    Had the best girls trip at this beautiful resort! The resort itself was absolutely stunning with a great vibe. The staff was amazing and made sure we had the best time. Special thanks to Nate, Owen, Benny and the bartenders at the Canal club. The food was delicious and especially loved the sunflower butter with bananas. Will definitely be coming back and staying here again in the future!

    Reviewed October 15, 2019
    8.4
    Excellent
    Loralee
    Couple
    Patio King
    Stayed 2 nights in May 2019

    Great downtown Scottsdale location. ”

    We enjoyed our stay at this resort. The rooms were spacious and I appreciated the double mirrors/vanities outside of the toilet/shower area which allowed two people getting ready at the same time very convenient. We found the beds and pillows to be comfortable. The door to our room stuck, making entry difficulty, but upon mention of this to the housekeeping staff, it was repaired within hours of notice. The only negatives we found related to the outdoor area. We stayed on a busy weekend and there was a definite lack of pool loungers--even by 9:00 AM. Several of the loungers and seating areas had bird droppings on them, requiring us to place towels over the soiled areas prior to sitting or lying on them. The pool area was also smaller than we had anticipated, based upon photos and the water in the sandy area was rather murky--probably due to the rocky sand in the actual pool. We did enjoy the attentive pool-side service and the food served was delicious.

    Reviewed May 14, 2019
    8.8
    Excellent
    Heather from United States
    Couple
    Patio Room 2 Queen Beds
    Stayed 3 nights in April 2019

    Beautiful resort”

    We loved our stay at The Scott Resort. The lobby and common areas are beautifully decorated and service at the Canal Club for evening cocktails and breakfast the following morning was great. The rooms are large and well appointed. We loved spending time at the pool, but wish it was better staffed. Sometimes we had to wait a long time for simple orders like iced tea because our server was so busy. Also if you didn't get down to the pool early (8:30AM) and mark off your lounger with a book and towel, almost all seats were taken by 10AM. Then those loungers would remain empty for hours on end--it would be nice if they more closely managed this. The hotel was lively but not party like. There were two different business conventions on site while we were there and also a number of locals that came by for dinner or drinks. We loved using their bikes to go for early morning rides around Scottsdale and would definitely return.

    Reviewed April 29, 2019
    9.2
    Exceptional
    Amanda from United States
    Group
    Patio Room 2 Queen Beds
    Stayed 2 nights in March 2019

    Exceptional”

    Loved the service car that can take you around 3 mile radius. Little expensive for me but for a resort like place it was nice.

    Reviewed March 25, 2019
    5.6
    kadie from United States
    Family with young children
    Patio Room 2 Queen Beds
    Stayed 4 nights in February 2019

    Very small, overpriced and lacking in some amenities ”

    My husband, myself and our two young kids came here on a warm getaway. Long story short, the weather didn't cooperate so we were really stuck looking for activities to stay warm. The hotel was not ideal. The room was TINY, the "extras" were very expensive, and the pool was kept so cold that we couldn't use it. The hot tub was too small and the beds were full, not queen as advertised. We purchased a movie in our room one night but the max volume was too low for us to hear (they artificially lower it) - we called and they said there was nothing to be done. It was a kids movie that we literally could not hear. Aghh. The staff were not informed on obvious asks like golf courses or childcare. However, to be fair - if it were warm, we would have had a much nicer time as the outdoor facilities would have had utility. And the doorman was exceptional. Overall, I'd say pretty overpriced and not a good value.

    Reviewed February 21, 2019
    9.2
    Exceptional
    Thomas from United States
    Family with teens
    Patio Room 2 Queen Beds
    Stayed 3 nights in February 2019

    Great Location, Great Staff!!”

    Everything made the stay wonderful, as the staff was very accommodating.

    Reviewed February 06, 2019
    6.8
    Good
    KAREN from United States
    Family with teens
    Patio Room 2 Queen Beds
    Stayed 4 nights in December 2018

    Good”

    They are under new management and are still working on providing guests with a true spa-retreat environment.

    Reviewed January 12, 2019
    8.8
    Excellent
    Carol from United States
    Couple
    Stayed 5 nights in December 2018

    Excellent”

    Loved the staff and spa. Located very close to many things plus they have a shuttle that takes you and picks you up. The only thing I was not crazy about is that they had one small eating place and it was limited menu if you weren't crazy about Cuban food. Had a better in room menu. I would go back and would recommend.

    Reviewed January 06, 2019
    10.0
    Exceptional
    Marsha from United States
    Couple
    Patio King
    Stayed 3 nights in December 2018

    Older property, but has been recently renovated.”

    Beautiful pool and bar area.

    Reviewed December 29, 2018
    6.8
    Good
    Melinda from United States
    Solo traveler
    Patio King
    Stayed 1 night in December 2018

    Disappointing ”

    Great location- you can walk to Fashion Square or Old Town and they have a shuttle. I waited over an hour for a tech to fix the entry/key card on my door. Additionally, a staff had the wrong room and tried to enter my room later in the evening even when I told him it was the wrong room. Recently updated rooms that are trendy. Bath was slightly dirty.

    Reviewed December 17, 2018
    6.4
    Good
    Nikki from United States
    Business traveler
    Pool View Room with King Bed
    Stayed 1 night in November 2018

    Lacking Attention to Detail”

    I was so excited to stay at The Scott. It had been on my radar for awhile. I drove up, and there was not valet person. I checked-in, was told how to walk to my room. No mention of parking, valet, or help with my bags. The real disappointment however was the cleanliness of the bathroom in my room. There was toothpaste all over the vanity, a fingernail clipping on the counter (gross), and the sick made a terrible gurggling noise when I ran water. I will not be back.

    Reviewed December 01, 2018
    7.2
    Very good
    alon from Canada
    Couple
    Patio King
    Stayed 1 night in November 2018

    Newly renovated but still lacking... ”

    This resort is in a great location in Scottsdale, AZ. Newly renovated but still lacking some things. In our 1st room, the garbage bins was still full with garbage from previous guest and the used bath-rob in the closet was tangled into a ball of the floor. The 2nd room was missing some towels. All rooms have only one small desk chair, and one luggage stool which is not enough and makes the room look empty... Half the rooms of the resort facing the inside court/pool and the other half, facing the resort exterior which is a parking lot 😔

    Reviewed November 18, 2018
    4.4
    Jennifer from United States
    Group
    Patio Room 2 Queen Beds
    Stayed 1 night in September 2018

    Worst. Hotel. Ever. ”

    This place was awful. It was my 21st birthday and I booked a room close to the bars. Every time I spoken to the staff they were rude and not helpful at all. I had a cake but they told me would fit in the freezer in the room and it was way too small so I called them back to see if they could come pick up the cake and they told me that if I wanted anything done I had to bring it to the front desk myself . (If I’m paying 300+ a night i shouldn’t have to do anything myself if unnecessary!) at night after we went out we came back to the room and it was about 3 AM. We weren’t being obnoxiously loud but we were being exactly quiet either on our way up. when we got to our room. (Just a regular amount of talking and laughing) NOT ONLY DID THEY KICK ME OUT OF MY HOTEL ROOM THEY CALLED THE POLICE. (????) for no reason. They refused to give me money back and left us all with no where to stay. When i say for no reason i seriously mean NO REASON. DO NOT STAY HERE.

    Reviewed September 29, 2018
    9.6
    Exceptional
    Caroline from Canada
    Couple
    Guest Queen /Queen
    Stayed 1 night in September 2018

    Beautiful Oasis in Scottsdale”

    The rooms were pleasant, quiet and had a reasonably upscale feel. Agoda pricing was excellent so the extra $35.00/day facilities fee was fine. Our room was in D block second floor. The view, although looking over parking area still had a nice feel as you could also see residential area. Don’t recommend 1st floor if you do not have select pool or lagoon view, as you will be looking at a wall. Pool and lagoon area were beautiful and clean. Some nice evening entertainment. Steps away from lots of sites and very safe and upscale area. Mostly young party crowd but fine.

    Reviewed September 12, 2018
    4.4
    shamneez from United States
    Group
    Patio Room 2 Queen Beds
    Stayed 1 night in July 2018

    Acceptable”

    Very very old rooms that need updating. Lobby area was nice but rooms did not reflect that. I would not stay here again.

    Reviewed August 06, 2018
    8.4
    Excellent
    Kasem from Thailand
    Couple
    Patio King
    Stayed 1 night in July 2018

    Additional charge!”

    there is additional charge from this hotel for resort facility fee which normally should included in the rental!! It is not a lot but it is not fair to have a hidden fee like this.

    Reviewed July 23, 2018
    10.0
    Exceptional
    Taylor from United States
    Solo traveler
    Standard - 2 Beds Requested
    Stayed 3 nights in June 2018

    Adorable and friendly ”

    My sister and went for a girls trip and absolutely fell in love the second we walked in. Everything is absotlely adorbale down to the keys and key holder. The resort had an amazing feel. Very mordern Cuban. It's definitely geared towards bringing people together and creating memories. There are an abundant of places to gather as friends, coulples, etc and visit. The food was freaking amazing and we weren't disappointed once. The only draw back was that the rooms don't match the rest of the hotel. They are outdated. But we were told by a hotel staff that they are in the process of being redone and should hopefully be done by September. He said they were amazing. Can't wait to go back and check it out!

    Reviewed June 14, 2018
    3.2
    Renee from United States
    Couple
    Stayed 1 night in May 2018

    Not Quite to Resort Standards”

    Paid $39.95 resort fee, but there were leaves in the pool and all over the deck. Poolside bar/food closed at 5 pm. Paid for room on Agoda and was told by the front desk my credit card would be held for incidentals, but then my card was charged for the full price of the room days later.

    Reviewed May 16, 2018
    10.0
    Exceptional
    sharon from United States
    Business traveler
    Standard 2 Queen Beds
    Stayed 3 nights in April 2018

    Facilities were comfortable and very attractive ”

    The hotel staff was excellent in providing service, and were friendly and very accommodating. The only drawback I noticed was at times there was insufficient seating at the pool, which could be frustrating . The beds and pillows were extremely comfortable. The lobby area is so inviting and the staff friendly and helpful 😊

    Reviewed April 24, 2018
    12
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    The Scott Resort & Spa
    |Excellent 8.6
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    • Exceptional location
    • Echo Canyon Trail & Rec Area