This property is in high demand!
Last booked 3 hours ago
"the hostel is very clean and smell good"
December 5, 2018
Located in heart of Da Nang
Free Wi-Fi in all rooms!
Last booked 3 hours ago
|Value for money||8.9|
|Nearest airport||Da Nang International Airport (DAD)|
|Distance to airport||2.5 km|
"Nice rooftop pub with free welcome drink and super nice staff."
December 4, 2018
"Awesome pub on the rooftop (you will be given a welcome drink voucher on this) Wonderful staffs with frienly smile, helped us a lot with bookings and tours."
December 7, 2018
"Hotel has bar in roof top which is nice to enjoy there and beside hotel there are bakery."
January 3, 2019
"The roof top cafe with music and free warm water which is ve..."
January 6, 2019
Ideal for fun and relaxation, The Secret Garden is located in the Hai Chau area of Da Nang. Only from the city center, the property's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the property offers easy access to the city's must-see destinations.
The facilities and services provided by The Secret Garden ensure a pleasant stay for guests. The property offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour room service, 24-hour security, convenience store, daily housekeeping.
All guestrooms feature a variety of comforts. Many even provide locker, towels, slippers, separate living room, sofa to please the most discerning guest. Recreational facilities available at the property include fitness center, spa, massage, billiards, karaoke. Superb facilities and an excellent location make The Secret Garden the perfect base from which to enjoy your stay in Da Nang.
"This is a new building with carpet and very clean."
January 6, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
The Secret Garden
Fit for solo”
Stay only 1 night in this hostel. Everything is fine. However, there are too many people in a room, results in excessive noise. For people who doesn't like to be distracted then it's not your choice. Location is wonderful as it lies in the center. Some walks you can find a diversity of food specialties to try.
Thank you for your review! We greatly appreciate your valuable feedback as they help us improve day by day to provide an exceptional experience for guests. We appreciate not only your comment on our location which is what we are most proud of, but also in regard to our big dorm as a contribution to our better performance afterward. we do hope you found it suitable for your demand anyway. Once again, thank you for bringing the issue to our attention and raising it up. We have taken your feedback seriously, your comfort remains our main priority and guest service recovery is extremely important for us. That could make us improve more. It would such a pleasure to personally welcome you back to our new It is our pleasure to have you as our guest and we look forward to seeing you soon. Sincerely, TSG team.
Good place but the air is not fresh ”
Everything is Ok except that I could hardly breathe. The dorm room was always closed, and the moment I stepped in I couldn't breathe at all. The owner said since they have air conditioner turned on all the time, it should bring the fresh air in. Actually 20 people breathing in a small room was not easy at all.
Dear Phan, Thank you for your value comments. I apologize for the problems that you encountered during your last stay. The hostle was designed as a cozy place hidden from the hustle and bustle life of city. One hand, it kept the visitors in a privacy space but on the other hand, It really stuffy in room when there was around 20 people stayed at the same time. To overcome this issue, we usually open the door in the morning to refresh the air. In addition, there was a balcony at each floor and a roof top bar for those who want to chill out and relax with their favourite books. This is not the type of review that we like to see, and I assure you that I will be looking into the point that you have made to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best, The Secret Garden
Good hostel!stay here!”
It is a hostel but the provide u with hotel facilities ie comb,shower cap,cotton bud etc.Apart from that,it is spacious and clean...its very near to the market,bus stop to hoi an and Dragon bridge.However,it is a little bit noisy as there is a pub upstairs but they will stop at around midnight!so u cam expect a good sleep....also the girls at the reception can speak English which was very helpful..
Hello Tracy, thank you for your stay with us and spending time to give us a review. We are happy to know that you were satisfied with our services and you enjoyed the location. Besides, we are sorry for the noise from the pub. It would be nice if you can enjoyed our activites there with the voucher that we offered you at check-in. Anyway, we hope to have an opportunity to see and serve you again here. We wish you health and happiness. Regards, The Secret Garden.
The best domo in Vietnam ”
Best location - it’s 2 mins away from the bus station to Hoi An. Lots of local food and markets close to here. Very clean domo and public area. You definitely will get privacy here. Two big lockers is enough for me. I really enjoy stay here.
Dear Ying, Thank you for your compliment and staying with us. Guest service recovery is extremely important for us , as it is your comfort and satisfaction. We will try our best to meet your expectation next time you back here. We are look forward to seeing you next time! The Secret Garden team.
Awesome receptionists, horrible cleaners”
It was a 4-day stay. The receptionists were very welcoming and nice, and I like the curtains and wooden walls that give you privacy despite being in a dorm room. However, there was no specific quiet hours and the cleaners started cleaning at 8am in the morning while being on her phone/chatting with coworkers. It’s okay if you want to clean the common area of the room early morning, but why not focus on your work and stop talking on the phone/to other staff so people behind the curtain could enjoy their sleep until later. The male guests could enter the female dorm room freely not just because there are two private suites connected to the femal dorm room. Three drunk girls woke everyone at 3am in the morning, and the cleaner talked on her phone early in the morning. I didn’t have a good sleep, and I hope the hostel could specify the quiet hours and help to make sure people follow. The bed was hard, and the bathroom wasn’t spotless, but for the money I paid I really shouldn’t complain about the facilities. Great receptionists and great location though!
Hello Pauline, First of all, we thank you for spending your time to give us a review. It's so sad to know that you were uncomfortable sometimes in your stay. Normally the housekeeping will go to clean the bedroom after 10am. However, there may be an exception sometimes. This reminds us to pay more attention to our duty and staffs. Besides, our Front desk works 24/7 with the hotline number printed in your brochuer that we give you at check-in. Please feel free to make a call or text to us if you are disturbed by anyone or anything, we are sure we will deal the problem as soon as possible with your identity hidden. By the way, your nice words for our receptionists and location will be our support to try day by day to improve our shortcomings. Thanks again and hope to see you again! TSG team.
Particle board offgassing and moldy. Everyone should finally know that “air fresheners” don’t freshen anything, they only pollute the air further! People burn plastic all day into the air. Stop using artificially “scented” products! This place made me sick for a week after, I barely stayed for 1 night. Stop using Febreeze, stop spraying your bodies with AXE, nasty! Top Cover was not washed, dirty.
Dear Alain, Thank you for choosing us as your leisure stay. Regarding your situation, our hostel towards natural style from decoration to operation. We never use any chemical sprays or anything likes that. Besides,we built separate toilet area to minimizes the odour. Our housekeeper even use odorless and natural cleaners. Hostel with green tree-filling helps to purify the air in the most natural way so we do not use chemicals. Decorative plants also have their own management team, take care of hygiene and renew twice/ month. Absolutely not use any chemical fertilizers. Regarding the cover, the blanket was renew every 2 days. Would you remember to be confused with another place? Please don't rush to conclude something with subjectivity. We always want to listen and solve problems of customers as soon as possible to handle or compensate in time. Anyway, we couldn’t bring the good thing to met your eeverything and we will do our best to get things better. Best, The Secret Garden.
Better to book hotel”
I booked a separate room because of the high rating.. but was disappointed.. Cons: *Felt damp *not proper lighting *no bed.. small mattress lying on the floor *they are proving motorbike for 170K, after some googling i rented for 100K from another shop. It might be good as a hostel(bunk beds) but disappointed as a hotel( room booking)
Thank you Pram for spending your time to review us. Your feedback is extremely valuable to us, as we strive to improve and provide exceptional guest experience. Regarding the design, we have been trying to create a traditional asian experience with mattress laying on clean wooden floor for the foreigners. Sorry to hear it did not meet your demands and we will note down your comment as our main priority recovery. We have selected and cooperated with reputable agencies who have high responsibility and reliability. We are ready to assist you in situations that occur on the road. So we are confident to say that our service prices are reasonable and worthy. Anyway, thank you for staying with us and giving us valuable words. We wish you health and happiness. Hopefully we will have an opportunity to serve you again with our improved service quality. Regards, The Secret Garden team.
Small but Great”
The hotel was very clean and staff also very kind and nice to help us. Near Han market by walk 2 minute only. Hotel has bar in roof top which is nice to enjoy there and beside hotel there are bakery. by walk to the bridge and han river only 5 minute and dragon brigde only 8-10 minute. Love to stay there.
Dear Ollies , Thank you for your enthusiastic compliment on our location , as well as, our services . We are glad to know that you had a pleasant time during your stay here and your compliment would be our motivation to perform better and better everyday . It’s our pleasure to have you as our guest and we look forward to seeing you again. Best wishes, Receptionist at The Secret Garden.
This is my favorite hostel in Vietnam.The staff is very enthusiastic, the environment is very artistic, the room is very clean, very comfortable.And the location is very good, food and shopping are very convenient.
Thank you Ye for your review to us. Your beautiful words are our big support to maintain the service. We wish you heath and hope to see you again in the near future. Regards, The Secret Garden.
Could not choose a Better Hostel in Da Nang”
It's one of the best hostel I have ever stay in. Amazing dorm with very friendly staff. And they also given me a gift voucher on Pub when I checked in! I'm sure I will go back again one day. I love this place and high recommend for you!
Dear Gwantan, Thank you for staying with us and giving us your compliment on our service. We are also ready to get suggestion from guests. Guest service recovery is extremely important for us , as it is your comfort and satisfaction. We wish you health and hope to see you again soon ^^. The Secret Garden team.
Morden Dorm with Super Nice Staff”
I choose this Dorm because it’s in the heart of Da Nang. I can visit Pink Church and Con Market. Dorm is morden and privated. The price on Agoda is very cheap, just a half price at hostel. The staff is nice, provide i a free drink on Pub.
Dear Lu, Thank you about your beautiful words about our location, hostel design, staffs and price. We hope you have enjoyed your stay at our hostel. Guest service recovery is extremely important for us , as it is your comfort and satisfaction. We will try our best to meet your expectation next time you back here. We are look forward to seeing you next time! The Secret Garden team.
Excellent hostel for foreigners at Da Nang”
Location is very good, near Han river and Dragon brigde. Beautiful decoration, comfort bed with balcony view. Awesome pub on the rooftop (you will be given a welcome drink voucher on this) Wonderful staffs with frienly smile, helped us a lot with bookings and tours. High recommend!
Dear Gyemyeong, Thank you for staying with us and giving us your compliment on our service. We are also ready to get suggestion from guests. Guest service recovery is extremely important for us , as it is your comfort and satisfaction. We wish you health and hope to see you again ^^. The Secret Garden team.
Absolutely Recommended Hostel for Dorm Room”
A new born hostel in Da Nang and I think this is one of the best hostel I’ve stay. Everything is new, toiletries on your big capsule bed. Nice rooftop pub with free welcome drink and super nice staff. Bathroom is big and clear. Quiet and high recommended when you go alone.
Dear Miwa Azami, Thank you for staying with us and having an enthusiastic compliments on our hostel . Your beautiful words are highly valuable to us and they are a huge motivation for us to perform better and better everyday. It is our pleasure to have you as our guest . We look forward to welcoming you soon in the near future. Best wishes, Receptionist at The Secret Garden.
Perfect Hostel in Da Nang”
Hostel is full of tree, very relaxing. Private room with blanket, pillow, free soft water, working table. I love their staff, super nice and helpful, give advise when I need. Beautifully decorated and awesome environment with a rooftop pub. Highly recommended.
Dear Ngo, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue in the next summer with renovations to our kitchen- a new space for gathering and cozy dining. We look forward to seeing you on your next trip to The Secret Garden! Best Regards, The Secret Garden
Good place to stay in DN ”
Shared bathroom is okay. Not too bad. Dorm room for girl only is good for female backpacker. Quite and private. Roof top bar is interesting with friendly staffs. Good location as well.
Dear Thank you for choosing us for your stay in Da Nang. We greatly appreciate that you took the time to write us a review as well as fascinating rating given. It’s amazing to hear that we have provided you with a pleasant stay. It is our pleasure to have you as our guest and we look forward to seeing you soon. Best Regards, The Secret Garden
Beautiful hostel with nice rooftop terrace, about 1h walk to the beach. If you plan on going to the Marble mountains, you better call a grab!
Hello Katrien, thank you for spending your time to give us this review. We are happy that you found the hostel as a nice place for your trip. To visit Marble moutain or some other landscapes, we recommend you to take a private car that could be ordered at the front desk for a good trip. The grab taxi sometimes doesn't satisfy some people by drivers' english and fees. Anyway, it's nice to have you stayed here with us. We wish you health and happiness. See you again! The Secret Garden team.
Nice place with rooftop bar”
Like the place and highly recommended
Dear Viet, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue in the next summer with renovations to our kitchen- a new space for gathering and cozy dining. We looking forward to see you on your next trip to The Secret Garden! Best Regards, The Secret Garden
If the beds were more comfy and bathroom cleaner it would've been perfect.
Dear Jana, We are thank you for your stay with us and your review. Besides ,we would like to offer my sincerest apologize for the problems you encountered during your stay at our hostel. Regarding to the bed, we have 2 types of mattress for bunk bed and these depend on individual favourite( you even could request for it). Unfortunately we didn't have chance to give you a great experience as the same as other guests like we did by our hard working. For the preparation for the next guest , we always ensure the bed and everything has been renewed when the guest check. Once again , thank you for choosing our hostel , hope to see you next time. Best wishes, The Secret Garden team.
The rainy season caused some leak on the double room, the host let us stay for free of charge! TQVM.”
The roof top cafe with music and free warm water which is very caring and we enjoy here very much.
Dear Soon, Thanks for your feedback. I sincerely apologize for the problems you have during your stay here. This isn't a situation that we want to meet, I guarantee that I will review each point which has mentioned. If convenient, I want to learn more about how you feel about staying with us, so I can better understand how to improve the quality of services and hotels for you and the other customers. Thank you for choosing our hotel, we hope to have another opportunity to bring the best experence for you. Best Regards,
Roof top cafe is nice, windy, with music and have a good view at night which make us comfortable.”
Receptionist Anna and Kate are nice and helpful. The kitchen is available. This is a new building with carpet and very clean. My 4 children (15,14,12,9 years old) likes to stay here.
Dear SOON, Thank you for staying with us and giving us your compliment. Guest service recovery is extremely important for us , as it is your comfort and satisfaction. We will try our best to make your stay better next time when you back here. We look forward to seeing you next time! The Secret Garden team.