The Secret HaLong
Conveniently situated in the Ha Long part of Hạ Long, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Travel sustainable property
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Facilities
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Spa
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Superb service”
Wow just woww kinda service !!!!
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Halong's best kept secret”
Best hotel we have stayed in hand down. Great views if the city at night from rooftop (in a hot tub) Best suited for couples
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New hotel in the area”
Need improvement in breakfast option. Good facilities with the affordable price.
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Very nice hotel”
Hotel was very nice and clean. As we stayed there off season, we had no breakfast buffet offered. However, we could choose from different meals. Reception staff was very friendly. Construction work startet quiet early in the morning… very loud…
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It's very cheap and new”
Staff friendly, price per nice cheap 400.000vnd for a room with sea view and breakfast
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Wouldn't stay there again.”
The location is in an up and coming area, but right now, there is nothing there, so not an ideal location. Luckily we had a motorbike and were able to get around. The breakfast was catered to Vietnamese, nothing for westerners. The hotel is located across the field from a major nightclub and the room was not soundproof so we were up all night until the nightclub shut in the early hours of the morning, as the music was too loud to be able to sleep. The shower door didn't have a proper seal, so the whole room flooded with water every time you took a shower. Only only decent thing about this hotel was one of the workers, not sure what his name was, but he seemed to do a bit of everything (clean, cook, etc..), if it weren't for him, would have been bad. Oh, and the hotel did not accept all major credit cards, something they should tell people or advertise before they get there, if they expect people to be able to pay for their room.
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Awesome affordable stay!”
We just wanted to visit Ha Long Bay and stay at a nearby Hotel and just booked this one because it had a nice looking whirlpool, but let me tell you, this is the best you get for this price! Very clean rooms, very friendly staff and good breakfast! Definetly would come back again!
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Great hotel best staff!”
The staff was super helpful and spoke excellent English. They arranged my tour of Ha Long Bay. The buffet breakfast was excellent. The room was big, comfortable, and clean. They sell beautiful purses. I would go back. It's a wonderful hotel.
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Not for english speakers”
The best thing about the hotel are the rooms. They are spacious and clean. The breakfast doesn't have a lot of variety and things that should be refrigerated (milk, juice, yogurt...) are not because there's no infrastructure for it. The jacuzzi in the rooftop is a nice addition but it was very dirty (clumps of hair, black things floating...). We realized that after getting in since we couldn't see it with the bubbles on. Most of the staff doesn't speak English so whenever we needed anything they had to call the only receptionist that could help us (Duc). He was always really helpful and nice.
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Great Service!”
I would say, Eric (staff) is the best staff , I ever met. Super helpful! Even it is a little bit far from sun world but staffs are super helpful. He help me to corporate with local van pick up from airport , support me for the bus to Sapa. Order deliver food for me and more Food is delicious!
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Not professional!!!”
I know this is kind of their culture, but they never know how to say "Sorry"! There's also no coffee for buffet in the morning, and when we asked why, they said "Because no one in here drinks coffee, we just drink tea" :) okay, so hotel is for local people only??? When we borrowed the iron and scissor, they said they have only 1 iron and 1 scissor in the kitchen, even the only iron was not available at that time, so they have to borrow from the next hotel :) The mindset of people in this land really bad in service! I feel so regret travelling here! The only good thing is just wonderful nature!
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Trap for tourists”
Pictures on Agoda were nice. Hotel works well, clean, nice. I would like to say, cover was excellent but inside - empty. No genius loci. Rooms nice but no windows, if any - view to the the wall of next building... Developers dream, maybe, but ghost city. Empty streets. Every building the same. Very sad.
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Good enough for family trip”
The hotel is located near by Bai Chay beach. It has good decoration. however, room is quite small and not clean enough (we saw an used cigarette on table). There was no buffet breakfast. In general, it fit with the price.
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너무 좁다.차라리 조금더주고 다른데 가야겠다”
변기와 샤워의 이해할수 없는구조 가뜩이나 좁은데 방안에 욕조는 왜 있는거지? 창문도 작고. 뭣하나 칭찬하고 싶은게 없다 숙소내 냉장고는 요란하게 돌아가는데 냉장이 안됨 생수는 더럽게 비쌈. 유일한 장점은 조식의 쌀국수 . 볶음밥이 맛있음
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Chắc chắn quay lại ”
Ks đẹp, nv dễ thương, gần bến tàu Hạ Long và chợ đêm
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Exceptional”
Các nhân viên đều nhiệt tình, dễ thương, hỗ trợ chu đáo Khách sạn đầy đủ tiện nghi, thiết kế đẹp
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Tuyệt vời ”
5sao
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Khách sạn giá rẻ, phòng đẹp, gần bãi biển”
Khách sạn đẹp, xa trung tâm nhưng gần bãi biển. Đi ăn rất tốn tiền taxi.
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Exceptional”
Khách sạn ok về mọi mặt nhưng bên mình xác nhận lưu trú giúp em với ạ. Em cảm ơn ạ
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Sạch sẽ, giá hợp lí”
Khách sạn đẹp, sạch sẽ, mới. Rẻ tại thời điểm mình thuê. Nên thử
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