Excellent 8.5
Based on 1175 reviews

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Excellent



based on 1175 reviews
  • Cleanliness 9.1
  • Facilities 8.2
  • Location 7.9
  • Room Comfort/Standard 9.1
  • Service 8.8
  • Value for money 8.5
  • Food/Dining 7.7
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Saw from Malaysia
Business travelers
Deluxe Sea View Pool Access
Stayed one night in July 2016
Rude front desk staff
Fronk desk staff rude and not polite at all.
Reviewed July 05, 2016
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HON from Hong Kong
Couples
Deluxe Sea View Pool Access
Stayed 3 nights in June 2016
Hotel taxi service fee
Rather high. Charges 600 B from the senses to kata beach.
Reviewed July 01, 2016
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Janese from China
Families with older children
Deluxe Sea View With Balcony
Stayed one night in June 2016
good lacation
Good locations but sevices is not good
Reviewed June 30, 2016
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WAI from Hong Kong
Families with young children
Deluxe Sea View Pool Access
Stayed 3 nights in June 2016
Very good experience
nice view and swimming pool with reasonable price
Reviewed June 25, 2016
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Yvonne from Singapore
Couples
Deluxe Sea View With Balcony
Stayed 3 nights in June 2016
The hotel and the room was good, but the services was poor
The hotel located at the halfway of mountain, so it was hard to walked up with foot, but it doesn't matter for youths. The room was extremely big and nice, but the services made us disappointed.. The the front desk staffs were not enthusiastic, we feel unwelcomed while we checked-in the hotel.. also We order the food from room dining, while we asked about the prices of orange juices, then the respense was 'I don't know' ... I suggest that the they should have a menu of another restaurant or bar.. Staffs should not answer to the guests that 'I don't know' .. As we are guests of course there are a lot of things we dont know so I would to ask the staffs, but how could a staff gave an answer' I don't know' it was totally unacceptable.. But the facilities were good just the services was poor, we asked each questions, the staffs' answers either don't know or very impatiently
Reviewed June 12, 2016
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Amar from United Kingdom
Solo travelers
Deluxe Sea View With Balcony
Stayed one night in May 2016
Great 4star
Very clean and modern hotel with great facilities including hotel and restaurant. Music speakers in room and large bathroom with powerful and warm shower. Free shuttle service to town centre at set times and you have to let reception know an hour in advance of the time slot you wish to go
Reviewed May 28, 2016
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Sandy from Hong Kong
Couples
Deluxe Sea View Pool Access
Stayed 4 nights in May 2016
Nice environment but breakfast was bad
We stayed in the pool access room for 4nights. The view was good and the room was huge and comfortable. But this resort doesn't provide toothbrush and toothpaste so you'd better bring your own or buy one in the near Big C. It would be better to rent a car if you stay in this resort as it is located in the mid-level of the hill. Tough work walking up in the summer. The staff were very nice and helpful but the breakfast was so bad! I would not recommend people to book the "with breakfast" package. It's better to drive to patong beach area(5-8mins drive,very near) many better options were provided there. But I would go to this resort again for my next visit. It was perfectly satisfying overall.
Reviewed May 28, 2016
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Nok from Hong Kong
Couples
Deluxe Sea View With Balcony
Stayed 5 nights in May 2016
Wonderful hotel
Good service and facilities, nice staff But it located in high place, not easy to walk back
Reviewed May 27, 2016
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YU from Hong Kong
Business travelers
Deluxe Sea View With Balcony
Stayed 4 nights in May 2016
good
good
Reviewed May 17, 2016
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Lok from Singapore
Groups
Deluxe Sea View Pool Access
Stayed 4 nights in May 2016
Ideal staycation place
Great service and location.
Reviewed May 16, 2016
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