The Serai Cottage (Boutique Hotel)
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The Serai Cottage (Boutique Hotel)

Jalan Ajil - Kuala Berang, Kuala Berang Town, Kuala Berang, Malaysia, 21700
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Deluxe Queen Room - Bedroom The Serai Cottage (Boutique Hotel)
Deluxe Queen Room - Bedroom
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    Lobby The Serai Cottage (Boutique Hotel)
    Lobby The Serai Cottage (Boutique Hotel)
    Reception The Serai Cottage (Boutique Hotel)
    Single Room - Bed The Serai Cottage (Boutique Hotel)
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    Exterior view The Serai Cottage (Boutique Hotel)

    The Serai Cottage (Boutique Hotel) Reviews

    8.4
    Excellent
    /10
    (64 reviews)See what guests said
    8.8
    Excellent

    "Nice place and delicious breakfast!"

    Ainul B.

    -

    November 12, 2018

    8.7
    Excellent service
    Recommended by 100% of guests

    Things you’ll love about The Serai Cottage (Boutique Hotel)

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Car park

    • Linens

    Excellent
    Location
    8.0
    See map
    Excellent location
    Value for money8.6
    Location rating8.0

    Rooms available at The Serai Cottage (Boutique Hotel)

    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 70 m²/753 ft²
    • 2 bathrooms
    Enter dates to see prices
    Three-Bedroom Apartment
    Three-Bedroom Apartment
    ...
    • Room size: 87 m²/936 ft²
    • 3 bathrooms
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    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • Street view
    • 2 single beds
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    Deluxe Queen Room
    Deluxe Queen Room
    ...
    • Room size: 18 m²/194 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 1 single bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Street view
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Street view
    • Non-smoking
    • 1 single bed or 1 queen be...
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 23 m²/248 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 22 m²/237 ft²
    • 3 single beds
    Enter dates to see prices

    What people love about The Serai Cottage (Boutique Hotel)

    • 8.0
      Very good

      "Definitely will stay here again"

      Nada

      |

      September 1, 2017

    • 10.0
      Exceptional

      "Clean n beautiful place to stay."

      Muhamad R.

      |

      August 29, 2018

    • 10.0
      Exceptional

      "Amazingly and unexpectedly, the hotel is unique and nice."

      Ahmad W.

      |

      November 10, 2018

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    More about The Serai Cottage (Boutique Hotel)

    More about The Serai Cottage (Boutique Hotel)

    9.6
    Exceptional

    "Boss of hotel is very friendly."

    Kean K.

    |

    March 25, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "Staff was very helpful and friendly."

    Syahid

    |

    December 2, 2018

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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of The Serai Cottage (Boutique Hotel) from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (64)Booking.com Reviews (136)
    8.4
    /
    10
    Cleanliness8.0
    Facilities8.5
    Location8.0
    Service8.7
    Value for money8.6
    All languages
    All guests (64)
    All room types
    Showing 24 verified guest comments
    12
    5.6
    Mary from Malaysia
    Family with young children
    Superior Twin Room
    Stayed 1 night in June 2019

    Cosy warm boutique”

    Small warm boutique, friendly staff but the room smell fungus - the owner is very friendly and they even provide some lemang for us during raya- but it just need abit of care of the fungus and cleanliness in the room .

    Reviewed June 12, 2019
    6.4
    Good
    Sue from Malaysia
    Couple
    Superior Twin Room
    Stayed 1 night in June 2019

    Great pool and ample car parks”

    The rooms require more upkeep. The beddings have dust, hair and bugs (dead and alive ones). Overall, the rooms really require proper cleaning and attention. The salt water pool is amazing and many car parks available.

    Reviewed June 10, 2019
    9.6
    Exceptional
    RAMSEY from Malaysia
    Family with young children
    Deluxe Queen Room
    Stayed 3 nights in June 2019

    Best guesthouse in Kuala Berang”

    Suitable for family with kids, swimming pool. Delicious local breakfast. Warm hospitality by the owner and the staff during our stay there.

    Reviewed June 08, 2019
    7.2
    Very good
    Ching from Malaysia
    Couple
    Deluxe Queen Room
    Stayed 1 night in May 2019

    Probably the best option in KB”

    The frontage and common areas are beautifully designed. Located within a housing area, the owner has cleverly used the bungalow space to construct this hidden gem. It is certainly boutique from the outside. Unfortunately, the concept doesn't carry into the rooms. The furnishing in the room is sparse and cheap like a budget hotel. Bathroom is fairly large and clean but lacks finesse. For example, they provide a very nice homemade lemongrass soap but it's tiny and there is no dish to put it in. A towel rack for wet clothes would be useful. The bedroom door is installed poorly so there is light glowing in from all four corners when you turn off the light in the room. Proper blackout curtain is used but there is a glass window above the bed from the bathroom so daylight penetrates the room defeating the blackout purpose. Service is good, cleanliness is ok. Pool was "under maintenance" and had been drained so check before you book if you really want to use it.

    Reviewed May 28, 2019
    8.8
    Excellent
    Amalina from Malaysia
    Family with teens
    Triple Room
    Stayed 1 night in March 2019

    Satisfied”

    Overall i'm satisfied with the hospitality the staff give to us during our stayed. Recommended!

    Reviewed April 01, 2019
    9.6
    Exceptional
    Hardy from Malaysia
    Family with young children
    Deluxe Queen Room
    Stayed 2 nights in September 2018

    Nice and clean”

    Very good place to stay for 1 or 2 night, before visiting the kenyir lake and elephant santuary.

    Reviewed March 19, 2019
    10.0
    Exceptional
    kaharudin from Malaysia
    Couple
    Deluxe Queen Room
    Stayed 1 night in February 2019

    Love the place!!! ”

    What a very nice place to stay after long hour driving. The smell of Serai essence was amazing. The breakfast is good and so yummy. Definitely will come back when we touch down to Terengganu in future

    Reviewed February 12, 2019
    7.6
    Very good
    Chew from Malaysia
    Couple
    Deluxe King Room
    Stayed 1 night in December 2018

    The best options near lake kenyir but it’s not for couples or honeymoon.”

    Too many guests with kids and they are making too many noises even though midnight.

    Reviewed December 10, 2018
    4.8
    Tham from Malaysia
    Couple
    Deluxe King Room
    Stayed 2 nights in December 2018

    Average ”

    For the price paid,the service is not up to par.Found a mini glass pond filled with mosquitoes larvae alongside the plant in the room that was meant for decoration.Was not informed that In order for room service to be conducted, tenants must drop their key at the counter therefore no room service for us during our stay! We were given room on ground floor next to the breakfast canteen which was not a problem until the morning comes and they play songs loudly on the radio as though the tenants on ground floor are all awake and ready to party! Not forgetting the cleaning lady wearing the traditional wooden selipar walking while cleaning outside our room early in the morning,giving us a nuisance wake up call with the click clack click clack sound ..oh dear lord

    Reviewed December 06, 2018
    9.2
    Exceptional
    Syahid from Singapore
    Family with young children
    Superior Twin Room
    Stayed 1 night in November 2018

    Excellent stay ”

    Staff was very helpful and friendly. He even upgraded us to a bigger room.

    Reviewed December 02, 2018
    8.4
    Excellent
    zulkarnain from Malaysia
    Business traveler
    Family Room
    Stayed 1 night in November 2018

    Excellent”

    Owner himself enrertain customer

    Reviewed November 30, 2018
    8.8
    Excellent
    Ainul from Malaysia
    Business traveler
    Single Room
    Stayed 3 nights in November 2018

    Excellent”

    Nice place and delicious breakfast! Just need to improve more on cleanliness especially the floor.

    Reviewed November 12, 2018
    10.0
    Exceptional
    Ahmad from Malaysia
    Business traveler
    Deluxe King Room
    Stayed 1 night in September 2018

    Charming little hotel”

    Amazingly and unexpectedly, the hotel is unique and nice. Room is huge, breakfast is good and location is OK considering Kuala Berang

    Reviewed November 10, 2018
    10.0
    Exceptional
    CHUNG from Malaysia
    Business traveler
    Deluxe Queen Room
    Stayed 1 night in October 2018

    Recomended”

    Comfortable room and cosy environment.

    Reviewed October 29, 2018
    9.6
    Exceptional
    Marni from Malaysia
    Solo traveler
    Single Room
    Stayed 1 night in October 2018

    nice place”

    cozy,simple..i feel like at home...i love this place and will come back soon...

    Reviewed October 11, 2018
    6.8
    Good
    Efa from Malaysia
    Business traveler
    Single Room
    Stayed 1 night in September 2018

    Good”

    The best place to stay in Kuala Berang indeed

    Reviewed September 25, 2018
    7.2
    Very good
    chun from Malaysia
    Business traveler
    Deluxe Queen Room
    Stayed 2 nights in September 2018

    Very good”

    New

    Reviewed September 18, 2018
    10.0
    Exceptional
    Muhamad from Malaysia
    Family with young children
    Deluxe Queen Room
    Stayed 1 night in August 2018

    Nice place to stay overnite”

    Clean n beautiful place to stay. Not much activities can be done here. Just relax n enjoy our breakfast.

    Reviewed August 29, 2018
    8.0
    Excellent
    Norhazana from Malaysia
    Family with young children
    Family Room
    Stayed 1 night in March 2018

    Very good”

    We booked a family room. The room was not very spacious but it was equipped with dining table, washing basin, etc and it was awesome. We also had the chance to meet the owner and he was super duper friendly. Such a pleasant stay. Love the Balinese deco.

    Reviewed April 20, 2018
    8.4
    Excellent
    Ailisa from Malaysia
    Business traveler
    Deluxe Queen Room
    Stayed 1 night in April 2018

    Satisfactory”

    The room is spacious however it's not really clean and I can see dust everywhere. Maybe the management need to do thorough checking before releasing it to the next customer.

    Reviewed April 06, 2018
    12
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