The Shells Resort & Spa - Phu Quoc
Premium Deluxe Ocean View - Bedroom The Shells Resort & Spa - Phu Quoc
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Swimming pool [outdoor] The Shells Resort & Spa - Phu Quoc
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8.4
Excellent
/10
(1380 reviews)See what guests said
See map
7.7
Very good
Location rating score
Very good location
Parking
FREE
  • PQ LITTLE MART2.3 km
  • Doi's Store2.31 km
  • Fish Sauce Factory2.75 km
  • Phu Quoc Crafts2.8 km
  • Vietnam Airlines Office2.86 km
  • Cho Duong Dong Market2.89 km
  • Duong Dong Stadium3.07 km
  • Dinh Cau Temple3.08 km
  • Cau Castle3.15 km
  • Cao Dai Temple3.21 km
  • Free Wi-Fi

    The Shells Resort & Spa - Phu Quoc

    Ganh Gio Beach, Ong Lang, Phu Quoc Island, Vietnam - See map
    "The hotel is clean and quiet, the pool is amazing, the breakfast selection was good."
    Nghi - December 21, 2018
    Exceptional reputation
    Recommended by 92% of guests
    Exceptional comfort
    9.1 room quality and comfort
    • Free airport transfer

    • Private beach

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    This property is in high demand!

    Booked 35 times | 8 travelers are looking at this property right now

    Property ranking|Compared to 952 Phu Quoc Island properties
    See all rankings
    Room comfort score
    9.1/10
    Room size
    99 sqm.
    Cleanliness score
    8.9/10
    Review score - United States
    8.7/10
    Better than
    98
    %
    of Phu Quoc Island properties
    Bigger than
    97
    %
    of Phu Quoc Island properties
    Better than
    94
    %
    of Phu Quoc Island properties
    Better than
    93
    %
    of Phu Quoc Island properties
    Value for money8.5
    Distance to city center4 km
    Location rating7.7
    Nearest airportPhu Quoc International Airport (PQC) - Vietnam
    Distance to airport10.5 km

    Rooms available at The Shells Resort & Spa - Phu Quoc

    9.1
    Exceptional
    Room comfort & quality
    Villa Poolside
    Villa Poolside
    ...
    • Room size: 80 m²/861 ft²
    • Garden view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Family Suite Ocean View
    Family Suite Ocean View
    ...
    • Room size: 135 m²/1453 ft²
    • Ocean view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Luxury Villa Garden View
    Luxury Villa Garden View
    ...
    • Room size: 80 m²/861 ft²
    • Garden view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Luxury Suite Ocean View
    Luxury Suite Ocean View
    ...
    • Room size: 123 m²/1324 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Premium Deluxe Ocean View
    Premium Deluxe Ocean View
    ...
    • Room size: 75 m²/807 ft²
    • Ocean view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    VILLA STANDARD
    VILLA STANDARD
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    Enter dates to see prices
    Spa Offer - Luxury Villa Poolside
    Spa Offer - Luxury Villa Poolside
    ...
    • Room size: 80 m²/861 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Luxury Villa Ocean View
    Luxury Villa Ocean View
    ...
    • Room size: 80 m²/861 ft²
    • Partial ocean view
    Enter dates to see prices
    Suite - Family
    Suite - Family
    ...
    • Balcony/terrace
    Enter dates to see prices
    Villa - Pool
    Villa - Pool
    ...
    • Balcony/terrace
    Enter dates to see prices

    What people love about The Shells Resort & Spa - Phu Quoc

    • 8.4
      Excellent
      Staff 

      "All staff impeccable manners an helpful."

      Paul

      |

      October 23, 2018

    • 8.8
      Excellent
      Location

      "Very good location for relaxing, tranquil, nice swimming pools."

      Vu L.

      |

      December 13, 2018

    • 10.0
      Exceptional

      "Beautiful private beach and pool."

      Viet

      |

      December 19, 2018

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    More about The Shells Resort & Spa - Phu Quoc

    More about The Shells Resort & Spa - Phu Quoc

    6.4
    Good

    "The beach was clean and the pool was good."

    Thanh

    |

    January 8, 2019

    An overview

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    What they offer

    6.4
    Good

    "Hotel is great and everything great."

    Sigvaldi

    |

    January 9, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The Shells Resort & Spa - Phu Quoc from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1380)Booking.com Reviews (903)
    8.4
    /
    10
    Cleanliness8.9
    Facilities8.5
    Location7.7
    Room comfort and quality9.1
    Service8.5
    Value for money8.5
    Rating
    9+ Exceptional (348)
    8-9 Excellent (153)
    7-8 Very Good (157)
    6-7 Good (53)
    <6 Below Expectation (83)
    Time of the year
    Mar - May (207)
    Jun - Aug (207)
    Sep - Nov (162)
    Dec - Feb (218)
    All languages
    All guests (1380)
    All room types

    Show reviews that mention 

    Showing 794 verified guest comments
    12345
    9.6
    Exceptional
    cherry from Malaysia
    Couple
    Luxury Villa Garden View
    Stayed 4 nights in July 2019

    Superb”

    Very good resort. Had a great time here. Private Beach is clean and the pool is great. View is great. Spa and massages also ok. Location near to town, many taxi available and the charges is very reasonable. You can book day trip with the taxi too. Breakfast is great as they change menu everyday. Complimentary drink during certain period of the day (Would be great if they could extend a bit more LOL). Buggy service is available, but sometime takes too long. Need to improve on this.

    Reviewed July 24, 2019
    9.6
    Exceptional
    cherry from Malaysia
    Couple
    Luxury Villa Garden View
    Stayed 4 nights in July 2019

    Superb”

    Definitely will come again. Overall superb experience.

    Reviewed July 24, 2019
    7.6
    Very good
    Rene from Philippines
    Couple
    Luxury Suite Ocean View
    Stayed 7 nights in July 2019

    Nice Hotel”

    Very friendly staff ,the hotel has spacious rooms. We are wondering while during our stay in this hotel either the poo bar nor the beach bar have been in duty and that without explanation. On the beach bar, was a board because of bad weather but we had sun! its a bit a pity when guest get lesser serives, also the foam for the roof wicked beach chairs has been stored and not brought to th guests.

    Reviewed July 15, 2019
    10.0
    Exceptional
    SIOW from Singapore
    Group
    Family Suite Ocean View
    Stayed 2 nights in June 2019

    Love it to max”

    I truely enjoyed my 3 days 2 nights weekend trip in The Shell Resort at Phu Quoc. The free breakfast and free 2 ways transports that came with the booking really make travelling to the resort an easy breezy one. Love the peaceful calm not so crowded and very near to resort private beach, love the swing on the coconut tree, love the pool, love the food. But, service at Waves Spa need to be improved. Front desk of spa was OK and friendly, but the masseuse did not really take privacy seriously. They did not put down the curtain of the massage room even when we request so, and there is a clear glass panel on the door where everyone can see us clearly from outside. And it was really my first time doing back body scrub by sitting up, and they just keep open and close the door while we were naked and waiting for our massage/scrub. Not sure if it is language barrier or just their style, but it was not a great experience and feeling very weird. But i give a 5 stars as the rest are fantastic!

    Reviewed June 24, 2019
    9.6
    Exceptional
    Tsz from Hong Kong
    Group
    Premium Deluxe Ocean View
    Stayed 3 nights in June 2019

    Good and Quiet Resort”

    Big Room with big balcony. Most of the rooms can see the sea but depends on luck. I was unlucky that there is a tree outside my room and blocked my view. Good to have free airport transfer that my plane delayed 3 hours and they waited for me.

    Reviewed June 18, 2019
    9.6
    Exceptional
    Quân from Vietnam
    Group
    Villa Poolside
    Stayed 2 nights in May 2019

    Great resort”

    It is indeed a very good resort with large space covered by lots of trees, spacious room with awesome furniture and good customer service. Room rate is quite reasonable given it is a 5-star resort. The location is also good to as it is located 5 km around Duong Dong town where visitors can find a variety of restaurants and access to Phu Quoc Night Market. The Shells Resort and Spa is worth a visit when you have chance to visit Phu Quoc Island.

    Reviewed May 12, 2019
    9.2
    Exceptional
    Kok from Malaysia
    Couple
    Premium Deluxe Ocean View
    Stayed 3 nights in June 2019

    Nice resort, spacious room with spectacular view.”

    The location of the resort is in a secluded area. Nothing much surrounding it. The resort itself is beautiful and peaceful that comes with a private beach. Suitable for those who are seeking for inner peace. Make sure to go for the ocean view rooms! The view was spectacular! The staffs had a hard time communicating in English. Other than that, 9/10 experience!

    Reviewed July 01, 2019
    9.6
    Exceptional
    Vvian from Malaysia
    Group
    Premium Deluxe Ocean View
    Stayed 3 nights in July 2019

    Awesome vacation”

    Love the place with friendly staff. Thanks for helping out with birthday surprise arrangement.

    Reviewed July 16, 2019
    8.0
    Excellent
    Lee from South Korea
    Family with young children
    Luxury Villa Garden View
    Stayed 2 nights in March 2019

    good place to chill”

    it was good to stay with my kids. it was good to use two kinds of swimming pool. as i asked to get the buggy car, it was ready in 3 mins. reception was kind workers smiled all the time. breakfast was quite good. to the down town market it cost me around 7$ one way. spa was neat and clean. massage was also very good. there are some mentions there are some ants but i did not have much. there was few in my room. i accept that much because ot was garden side. if i go again i would love to stay.

    Reviewed April 18, 2019
    8.0
    Excellent
    Johnathan from United Kingdom
    Couple
    Premium Deluxe Ocean View
    Stayed 3 nights in March 2019

    Quiet resort”

    Having been to Phuc Quoc many times before, and staying at the same place (Salinda Resort), this hotel really does not compare. This place is very clean and the grounds are well-maintained, the staff were friendly, the room (overlooking the pool and beach was great and the hotel is a good 5-minute drive off of the main road, so its position is very quiet. The negatives for me were the breakfast buffet, which seemed to have an okay selection, though the quality of this food was poor. The twice I had room service, the food was as poor. With a hotel in such a position, there are no alternative options to go for lunch/dinner unless you take a taxi to the nearest town which is 20 minutes away. If you like peace and quiet and don't mind eating poor quality food, this place will be just fine! If you want somewhere near the main town but not in the center of the hustle and bustle, do try the Salinda Resort!

    Reviewed April 01, 2019
    9.6
    Exceptional
    Vu from Vietnam
    Family with young children
    Luxury Villa Garden View
    Stayed 3 nights in March 2019

    Almost perfect!”

    This is my 2nd visit to the Shells. The first time they only had one main building facing the ocean and now the place is well populated with many villas. I must say I am well impressed with how much has been improved since my first visit. Staff were friendly and always went out of the way to help you. The room is impeccably clean and well appointed. We had a slight issue with the TV remote but it wasnt a deal breaker and we did not use the TV at all during our stay. Due to a booking mishap I ended up booking a non refundable villa a week earlier than intended, but the Shells reservation staff was kind enough to extend the booking for me and I was only charged the first night. My son loved the buggy rides and in some occasions the buggy staff were happy to extend his ride which was very generous of him. Only thing I would like to comment is the food. While many things have improved, the food didnt. The a la carte menu and breakfast spread remained uninspiring (and expensive)

    Reviewed March 26, 2019
    8.8
    Excellent
    Quyen from Vietnam
    Family with young children
    Luxury Villa Garden View
    Stayed 3 nights in March 2019

    Relaxing vacation on the beach”

    Good choice of a relaxing vacation with an affortable price. The room is clean and fitted with luxury settings. Resort locates about 10 mins by taxi from the night market. It has a private beach with free cocktail most of the evenings, and beautiful 2 pools. The staffs are extremely supportive and nice. They provide free airport transfer and travel guide. One tiny minor point is about the breakfast, which could have been better for 5* standard. Overall we had a comfortable stay and would come back again.

    Reviewed March 22, 2019
    8.0
    Excellent
    Minh from United States
    Couple
    Premium Deluxe Ocean View
    Stayed 3 nights in March 2019

    4-4.5 stars”

    Resort was beautiful, room was VERY spacious, pool and beaches were nice. The only downsides I can think of is that the location is pretty far away from places to go eat in town. And if you elect to eat at the resort it’s rather pricey, the dinner buffets have very little selection and mediocre. Otherwise everything else was great. Food and location are the only negatives.

    Reviewed March 17, 2019
    9.6
    Exceptional
    Yong from Malaysia
    Couple
    Premium Deluxe Ocean View
    Stayed 2 nights in February 2019

    Good for relax”

    I stay here for 3D2N. The room is big and clean , very comfortable. The beach is private and provide a lot of beach chairs. Very cozy and quiet place for relaxing. Breakfast was good with plenty chioces. Just abit far to go to town but no worries there is taxi or rent motorbike to go out.

    Reviewed March 04, 2019
    10.0
    Exceptional
    ng from Malaysia
    Group
    Luxury Villa Garden View
    Stayed 3 nights in February 2019

    Exceptional”

    Hotel is clean. hotel even provide services to book taxi for the guests. and free flow of cocktail at evening on certain times. we was not notified during check in but we found out after 2nd night of stay. i ask for an arrangement of birthday cake from the hotel to throw a suprise for my friend and the hotel suprise us with decoration in the room. overall is a good experience there but the room aircond is not cold enough fot me.

    Reviewed February 26, 2019
    8.8
    Excellent
    Nagarajan from Malaysia
    Couple
    Luxury Villa Garden View
    Stayed 3 nights in February 2019

    Awesome place”

    All was great, from check-in to check-out except for the delays in few of their services. Airport pickup was 20mins late. Welcome drink was forgotten, but that's still ok. Swimming pool was awesome, intact there is 2 swimming pools in different locations. Friendly & English speaking staff. Breakfast menu should be rotated a little more often.

    Reviewed February 25, 2019
    8.4
    Excellent
    Renee from Malaysia
    Group
    Luxury Villa Garden View
    Stayed 1 night in February 2019

    Beautiful resort”

    We stayed at the Garden villa, room is spacious, staffs are super nice, beach is awesome too! Would recommend this resort. The only downside is that the hotel is located 15 mins away from Duong Dong Town, there is no restaurant (besides the hotel restaurant and room service) around and need to travel out (by car) for food. Other than that it is a relaxing place to stay!

    Reviewed February 21, 2019
    10.0
    Exceptional
    Chong from Malaysia
    Couple
    Premium Deluxe Ocean View
    Stayed 3 nights in June 2019

    Very Relax”

    Very very nice hotel to stay. No comment at all

    Reviewed July 09, 2019
    9.2
    Exceptional
    Michelle from Malaysia
    Couple
    Luxury Villa Garden View
    Stayed 2 nights in June 2019

    Exceptional”

    The hotel is beautiful but we were a little unlucky and it was raining from the beginning of our stay until the end. We stayed for 3D2N. On the last morning, we finally had a glimpse of the sun but for about an hour or less and then it started to rain again. Bad timing, I suppose it is already the beginning of the rainy season? Plan your trip well to follow suit of the season here to avoid getting disappointed. But overall, it was a pleasant stay and we had a relaxing getaway. Thanks The Shells PQ team!

    Reviewed June 19, 2019
    10.0
    Exceptional
    Sarah from Hong Kong
    Couple
    Premium Deluxe Ocean View
    Stayed 3 nights in June 2019

    Highly recommend this hotel - it was fantastic!”

    Very good experience at the Shells resort & spa. The room was exceptional and the staff were very helpful and accommodating if we needed anything extra in our room and responded very quickly. I would recommend this to anyone travelling to phu quoc who wants to be close to Duong Dong (10mins Sarah by taxi), have a choice of 2 swimming pools to enjoy and also have the luxury of being on the beach. I will definitely be staying with you again! Thank you to everyone at The Shells for such a fantastic 3 nights!

    Reviewed June 11, 2019
    12345
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    • Very good location
    • Dinh Cau Temple