Excellent hotel but always something missing”

The location and facilities are excellent. We had glamping during out stay, it is fun and the food is excellent. the room is large enough. However, there is always something missing. On second stay of our stay, no shampoo and body wash replaced. On our third stay, toilet tissue paper was not refilled. However, the staff is very helpful and nice. Still good for couple/family trip!

Beautiful hotel”

With magnificent view and beautiful garden. Restaurants are good too. One thing is that guests of the hotel still have to pay to use the sun deck on the pool by the hour

Nice hotel ever”

Stay here for two nights and totally in love with it!!! The staff is very helpful and there’s shuttle from hotel to airport, the beach shore at hotel is very beautiful. Restaurant food is awesome, no need to go out if stay here. Will definitely come again!

Recommend the Shilla Jeju”

If your family have to stay because of traveling in Jeju, I strongly recommend Shilla Hotel. I had a three-course dinner with my family at Shilla Hotel. From there, we had the best dinner and all the staff were kind.

Great escape ”

Let's talk about pros: Nice landscape, free shuttle to airport, friendly & good English staff (both front desk & bellboy), walking distance to teddy bear museum & some museum. There are convenient store CU & GS25 near by. Lounge S is so relax, they provide chocolate as well. The hotel is huge, scenically stunning especially in the ocean view room. Indoor & outdoor pool are heated during our stay (winter). I love the adult only pool,it is good for those who like quiet ambience. Buffet breakfast is superb, great variety & delicious food. Room is spacious & clean. Cons: They charge both tooth paste & tooth brush,7000 won. The water pressure for shower not strong. The heated cabana need extra charge, 33000 won for a couple for 2 hours. It is not reasonable for hotel guest who pay such an expensive room rate yet still need to pay extra for it. It should come out a system for guest who want to reserve cabana, 1st come 1st serve and limit to 2 hrs. No guest in casino, it looks empty.

No need to explain. Fantasitc!”

Great service. Great location, Great staffs. We, 9 family members, could enjoy and had wonderful time in the hotel. During our stay, we do not need to go outside and we fully enjoyed hotel facilities during all day. There was lots of programs for children so parents with children can stay more easy.

Worth the expense”

I do not usually stay in high-end resorts so this was quite a treat for me. From the moment we arrived until our final farewells, it was a pleasure living in and around the Shilla for our long 4th of July weekend. We especially enjoyed the quiet adult pool. Our last night there we sat at the pool and had the lifeguard order dinner brought up to us. What a treat! There was high quality live music at the lower pool every night. Many interesting paved paths around the grounds including a beautiful one down to the beach. The landscaping was excellent. One of our favorite features as non-Korean speakers was the concierge. There were three of them so no waiting. She set up dinners, taxis, and answered all of our tourist questions in perfect English. It was really hard to leave and come back to the real world. Lest you think the place was totally perfect, I must mention that the parking was terrible. The lot was full and cars were parked all along the curbs. There just didn't seem to be enough parking. Since I didn't have a car it didn't bother me much. I hope to return for another visit soon.

Impressive as always”

Buffet breakfast is great, love the croissant and coffee. Check in reception service was impressive. Even in winter, there were lots of guests swimming in the heated outdoor pool. Room is spacious, love the molton brown amenities.

Fully relaxed stay”

Please try to walk all the way down to the beach near the private club area. it's a great exercise and you can enjoy the sea view. There are lots of museum and local dining places near Chungmum area, worth visiting.

Nice Hotel”

The hotel is located in the Chun-mun district where has a no. of luxury hotels nearby. You can find teddy museum, chocolate factory, believe or not museum within walking distance. It's really great experience for our entire family.

Excellent stay!”

Our stay at The Shilla Jeju was very pleasant; this hotel is worth for the price if you are looking for posh resort type of accommodation with great scenery where you can just relax and enjoy the hotel facilities after exploring the island.

Well-appointed rooms and self-contained resort”

The hotel grounds are well taken care of. We enjoyed our stay thoroughly. The location is far away from the central but right on the beach. It is very relaxing to just walk around the garden and beach. We were happy with enjoying the hotel facilities. The grounds are inter-linked to Lotte Hotel, which is great as it offers the guests more choices in terms of venues to eat.

Exceptional”

Food cost out of line with rest of island.

Really expensive for the decoration and the size of the room.”

Amenities and outside part of the resort are amazing. But the price is too high for the quality and the decoration of the room. Concerning the room, it look like any other hotelroom...

Good^^♡”

Good^^♡

good”

good

good”

good

good”

good

A Samsung Hotel”

Samsung runs four hotels under the Shilla name. As beautiful as the main interiors were, there were major issues. The hallways smelled like moldy straw all the time (4 nights) we were there. The beds were uncomfortable. Food/drinks were very expensive--French fries cost about $36 and my mojito $26 served at the indoor/outdoor pool filled with very young children (pee & poo pool). I think their hotels are for employees who may be getting discounts, not for tourists.

lovely honeymoon”

our room had a balcony overlooking the swimming pool,garden and ocean. it was beautiful. there's a live band playing by the pool every night. we would have dinner listening to the live band from our balcony. staffs were excellent and helpful. there were several museums, all walkable distance from the hotel.