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The Shilla Seoul
The Shilla Seoul
The Shilla Seoul
The Shilla Seoul
The Shilla Seoul
The Shilla Seoul
The Shilla Seoul

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9.1

Exceptional

4,803 reviews

4,803 reviews

Housekeeping19
View10
Breakfast7

The staff are very kind

Gh
- Apr 16, 2022
See map

8.8

Excellent

Location rating score

Excellent location - 1.16 kilometers from city center
Parking
FREE
Popular landmarks
N Seoul Tower 1.7 km
Myeong-Dong Walking Street 2.2 km
Namdaemun Market 2.5 km
Insadong 2.7 km
Changdeokgung Palace Complex 2.8 km
Bukchon Hanok Village 3.0 km
The War Memorial of Korea 3.5 km
Gyeongbokgung Palace 3.6 km
National Museum of Korea 4.3 km
Lotte World 9.6 km
Nearby landmarks
Shilla Duty Free 150 m
Urban Island Shilla Hotel 170 m
Jangchung Gymnasium 220 m
Jangchungdan Park 220 m
Dongguk University Subway Station 280 m
Paper Art Museum 350 m
Yaksu Subway Station 440 m
Meeple Yaksuyeok Branch 500 m
Songdo Hospital 620 m
National Theatre of Korea 680 m
2021

The Shilla Seoul

249, Dongho-ro, Jung-gu, Myeong-dong, Seoul, South Korea, 04605 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Myeong-dong part of Seoul, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gyeongbokgung Palace. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

270 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "<b>[Notification regarding COVID19]</b><br> Please understand that in order to prevent the spread of COVID-19, we limit access to the hotel facilities and services for those subject to self-quarantine, those who have been diagnosed with COVID-19, and those experiencing COVID-19 symptoms.<br> <br> From February 4th, all Korean and foreign customers from overseas are subject to a 7-day self-quarantine regardless of vaccination status, and access to our hotel guestrooms and other facilities will not be available. We kindly ask for your understanding and cooperation. <br> <br> We are doubling efforts to ensure the safety and hygiene of all facilities, including regular disinfection, sterilization and provision of enhanced hygiene control and hygiene supplies to our staff, all of which will continue until the current spread of COVID-19 comes to an end. <br> <br> Thank you for your understanding and cooperation. <br> "

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

13 travelers have booked today.

Value for money9.0
Location rating8.8
Nearest airportGimpo Airport (GMP)
Distance to airport18.1 km

Rooms available at The Shilla Seoul

Exceptional
Room comfort & quality

9.3

Deluxe Double Room - Outdoor Pool Access Excluded
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Business Deluxe Double Room - Lounge Access Included, Outdoor Pool Access Excluded
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Double Room - Outdoor Pool Access Included
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Business Deluxe Twin Room - Lounge Access Included, Outdoor Pool Access Excluded
...
  • Room size: 43 m²/463 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Grand Deluxe - Lounge Access Included, Outdoor Pool Access Excluded
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Suite with Double Bed - Lounge Access Included, Outdoor Pool Access Excluded
...
  • Room size: 66 m²/710 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Grand Corner Deluxe Room - Outdoor Pool Access Excluded
...
  • Room size: 51 m²/549 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Business Deluxe Double Room - Outdoor Pool Access Excluded
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Double Room - Room Service Breakfast Included, Outdoor Pool Access Excluded
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Business Deluxe Twin Room - Outdoor Pool Access Excluded
...
  • Room size: 43 m²/463 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does The Shilla Seoul have a hot tub?

A hot tub is one of the facilities available at The Shilla Seoul.

What time is check-in and check-out at The Shilla Seoul?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Shilla Seoul?

The Shilla Seoul is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250000 KRW. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Shilla Seoul also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Shilla Seoul has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Seoul with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Shilla Seoul?

Start your mornings right, with the continental and buffet breakfast options offered at The Shilla Seoul. There's an additional charge of 70000 KRW for adults and 35000 KRW for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Shilla Seoul?

The Shilla Seoul features 5 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte during opening hours.

Can special events be hosted at The Shilla Seoul?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at The Shilla Seoul. In-house catering service is offered to help your event go smoothly.

Can business events be hosted at The Shilla Seoul?

On-site venues and convenient event services make The Shilla Seoul an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1000 people. An extensive range of facilities and services including free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at The Shilla Seoul?

The Shilla Seoul does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Shilla Seoul?

The closest train, metro, or bus station to The Shilla Seoul is Beotigogae Subway Station, 960 m away.

What restaurants are nearby The Shilla Seoul?

The Shilla Seoul’s neighborhood is Myeong-dong which includes popular restaurants such as The Library, Seoul, The Park View and Ganggeonneo Daejanggeum.

What popular shopping places are close to The Shilla Seoul?

The Shilla Seoul is located in Myeong-dong area which features shopping places such as Myeong-Dong Walking Street, Lotte Department Store Main and Shilla Duty Free.

What are popular attractions near The Shilla Seoul?

The Shilla Seoul’s location in the Myeong-dong neighborhood makes it close to famous attractions including Namsan Park, Myeong-dong Cathedral and Deoksugung.

What popular natural sightseeing spots are close to The Shilla Seoul?

The Shilla Seoul’s nearby natural sights include Namsan Mountain located in the same Myeong-dong area.

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See map

Explore the neighborhood

What people love about The Shilla Seoul

  • 10

    Exceptional
    Staff 

    "The staff are very kind"

    Gh

    |

    April 16, 2022

  • 10

    Exceptional
    Staff 

    "Its such a nice hotel with Great service right from door, they do their job with great pride."

    Tan

    |

    March 28, 2022

  • 10

    Exceptional

    "Most of them able to understand and speak English so our stay is really nice."

    Tan

    |

    March 28, 2022

Property ranking|Compared to 2,917 Seoul properties
See all rankings
Cleanliness score
9.6/10
Room comfort score
9.3/10
Service score
9.5/10
Room size
42 sqm.
Better than
99
%
of Seoul properties
Better than
99
%
of Seoul properties
Better than
98
%
of Seoul properties
Bigger than
96
%
of Seoul properties
Overall rating:

9.1

Exceptional
4,803 reviews
Cleanliness
9.6
Facilities
9.2
Location
8.8
Read all reviews >
What travelers say they love:
The Shilla hotel really tops your expectations of service at...
Yuen from Hong Kong SAR, China
Couple
More about The Shilla Seoul

More about The Shilla Seoul

The Shilla Seoul

Whatever your reason for visiting Seoul, The Shilla Seoul is the perfect venue for an exhilarating and exciting break away. Variety is the spice of life. The Shilla Seoul offers an abundance of choices in activities, with its location just 3.6 km from the Gyeongbokgung Palace.
The superior services and facilities offered at The Shilla Seoul will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Seoul can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Shilla Seoul.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at The Shilla Seoul. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at The Shilla Seoul, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The Shilla Seoul promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage, hot tub, salon, spa and sauna. The many offerings at The Shilla Seoul ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at The Shilla Seoul gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's mini golf course. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all Seoul has to offer. Your journey through Seoul can be completed with a short shopping stop at Myeong-Dong Walking Street located 2.2 km away. You're sure to want to visit Insadong located 2.7 km away, among the most sought-after photographs for anyone visiting Seoul. Learn about the city's art history with a day at Bukchon Hanok Village located 3.0 km away, where you can see collections by famous artists.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 99% of other options in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

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Amenities and facilities
Exceptional
Facilities

9.2

Most talked about facilities

Food & Dining

21 mentions

Housekeeping

17 mentions

Breakfast

14 mentions

Swimming Pool

11 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Mini golf course
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • Adult-only property
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

The Parkview

  • Cuisine: American, Asian, Chinese
  • Menu: A-la-carte
Location
249, Dongho-ro, Jung-gu, Myeong-dong, Seoul, South Korea, 04605
Excellent
Location

8.8

Airports

  • Gimpo Airport (GMP)
    18.1 km
  • Seoul Incheon International Airport (ICN)
    50.4 km

Public transportation

  • Dongguk University Subway Station
    280 m
  • Yaksu Subway Station
    440 m

Hospital or clinic

  • Songdo Hospital
    620 m

Shopping

  • Myeong-Dong Walking Street
    2.2 km

Convenience store

  • 7 Eleven
    900 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • N Seoul Tower
    1.7 km
  • Myeong-Dong Walking Street
    2.2 km
  • Namdaemun Market
    2.5 km
  • Insadong
    2.7 km
  • Changdeokgung Palace Complex
    2.8 km
  • Bukchon Hanok Village
    3.0 km
  • The War Memorial of Korea
    3.5 km
  • Gyeongbokgung Palace
    3.6 km
  • National Museum of Korea
    4.3 km
  • Lotte World
    9.6 km

Nearby landmarks

  • Shilla Duty Free
    150 m
  • Urban Island Shilla Hotel
    170 m
  • Jangchung Gymnasium
    220 m
  • Jangchungdan Park
    220 m
  • Dongguk University Subway Station
    280 m
  • Paper Art Museum
    350 m
  • Yaksu Subway Station
    440 m
  • Meeple Yaksuyeok Branch
    500 m
  • Songdo Hospital
    620 m
  • National Theatre of Korea
    680 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 13 year(s).

Others
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • Others
    Extra charges may apply for additional guests. (adult: above 13 years old, child: above 37 months to 12 years old)
    Children of all ages are included in the maximum occupancy.
    Breakfast inclusive room is for 2 adults and extra charges may apply for additional guests.
    Shilla Rewards membership point accumulation is not applicable.
  • Transportation
    Guests can take 6702 KAL Bus at Incheon International Airport and get off at Jangchung Gymnasium station. It takes around 2 hours to reach the property from the airport, and 15 minutes to walk to the property from the bus stop.
    KAL Bus stop is at Terminal 1 (3B, 4A) and at Terminal 2 (17, 18, 19) at the Incheon International Airport.
    The property provides shuttle or pick-up service from it's parking lot to the lobby. For Pick-up service, please contact the 10 minutes prior to arrival.
  • Children 3 - 12 years old will be charged KRW 36,300 when using existing bed.
  • The Parkview Breakfast
    -Breakfast Operation Time: 06:00 AM - 10:00 AM
  • Executive Lounge
    The minimum age of guests allowed to use the executive lounge is 13.

    [The Executive Lounge operation Hours]
    -Breakfast: 06:30 AM ~ 10:00 AM (Sat, Sun and holidays 06:30 ~ 10:30)
    -Afternoon tea: 03:30 PM ~ 05:00 PM
    -Happy Hour: 06:00 PM ~ 10:00 PM
    ※Beverage take out service is no longer available.

    For guests staying in room with Executive lounge access, breakfast is served in the executive lounge.
    ※ The property may choose to replace breakfast at The Executive Lounge with breakfast at The Parkview, depending on current circumstances. Guests will be notified of any change upon check-in.
    Guests 13 years and older are considered adults.
    Executive Lounge guests may invite up to 2 non-resident guests, except Friday to Sunday and holidays.
  • Online, auto, and self-service check-in are not available.
  • Reservations for children (under 13 years old) are not available on the site. please contact the property directly for the reservation.
  • Fitness
    The regular closing day of the gym, indoor swimming pool, and indoor sauna is every third Wednesday.
    Guests above 16 years old are permitted to enter the gym.
    Guests 13 years and older may enter the indoor sauna.
    An additional charge will be required for use of the sauna. Guests staying in room with Executive lounge access are free of charge.
    The indoor swimming pool is a facility for adult customers and may only be used by customers above the age of 13 years. (On weekends and holidays, children below the age of 13 are allowed to enter under adult supervision.)
    Admittance may be limited when the maximum number of users is reached.
    Outdoor swimming pool operation periods may vary.
    (from March 12, 2022 to November 30, 2022)
  • Outdoor Swimming Pool
    *Urban Island (outdoor swimming pool) is only available to customers who book outdoor swimming pool products.
    - Urban Island operating hours: 09:30 AM-10:00 PM(However, 09:30 AM - 08:30 PM until May 13, 2022)
    - When using facilities such as adult pools, kids pools, and jacuzzi, please be guided by on-site lifeguard staff.
    - Customers with a height of less than 140cm need to company withi their adult guardians, and they must wear a life jacket when using adult pool.
    - Sunbeds are assigned on a first-come, first-served basis, and two are provided per room.
    - Infants under 36 months old can use it after wearing waterproof diapers.
    - Only tubes of less than 1m in diameter are allowed to be brought in and can only be used in the kids pool.
    - You can wait for use if the appropriate number of people exceeds.
    - Urban Island may be restricted depending on weather conditions such as rainfall, typhoons, and cold waves.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Airport transfer fee250000 KRW
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)70000 KRW
  • Daily Internet/Wi-Fi fee0 KRW

The property

  • Number of bars/lounges1
  • Number of floors23
  • Number of restaurants5
  • Number of rooms 464
  • Room voltage220
Property announcements

An additional charge will be required for use of the outdoor pool and sauna.


Please note that The Parkview breakfast price will be changed as of February 3, 2022.
(Adult-KRW 70,000, Child-KRW 35,000)


Accommodation works on roads and facilities from November 2019 to November 2022.
During that period, some areas may be affected by noise and temporary traffic congestion.
Children between the ages of 3 and 12 will be charged KRW 36,300 when using the existing bed.
Additional beds are available at KRW 36,300 per night for pre-request.

[Notification regarding COVID19]
Please understand that in order to prevent the spread of COVID-19, we limit access to the hotel facilities and services for those subject to self-quarantine, those who have been diagnosed with COVID-19, and those experiencing COVID-19 symptoms.

From February 4th, all Korean and foreign customers from overseas are subject to a 7-day self-quarantine regardless of vaccination status, and access to our hotel guestrooms and other facilities will not be available. We kindly ask for your understanding and cooperation.

We are doubling efforts to ensure the safety and hygiene of all facilities, including regular disinfection, sterilization and provision of enhanced hygiene control and hygiene supplies to our staff, all of which will continue until the current spread of COVID-19 comes to an end.

Thank you for your understanding and cooperation.

Reviews of The Shilla Seoul from real guests

Provided by verified guests of Agoda
9.1
/
10
Cleanliness9.6
Facilities9.2
Location8.8
Room comfort and quality9.3
Service9.5
Value for money9.0
High score for Seoul
Rating
9+ Exceptional (1,021)
8-9 Excellent (224)
7-8 Very Good (149)
6-7 Good (46)
<6 Below Expectation (54)
Time of the year
Mar - May (373)
Jun - Aug (301)
Sep - Nov (334)
Dec - Feb (486)
All guests (3,376)
All room types
All languages

Show reviews that mention 

Showing 1,494 verified guest comments
12345
10.0
Exceptional
SITI from Malaysia
Family with teens
Deluxe Double Room - Outdoor Pool Access Excluded
Stayed 5 nights in March 2015

Impressive 5 Star Stay!”

Free Shuttle Bus, Very near to the subway, Beautiful landscape around the spacious hotel area.

Amazing! The Shilla has a nice landscape since the hotel is located up the hill. But it's also so convenient because they provide free shuttle bus to Dongdaemun and Myeong-dong for shopping and also free internal shuttle to the subway (which is just down the hill. enjoy the view during the 5 mins walk!) and The Shilla duty free within the hotel's compound itself. It's located at Dongguk University (Exit 5, Line 3) on the subway and it's so convenient to go to anywhere around Seoul. The staff was really attentive and helpful to make my stay in Seoul so much better. Would highly recommend this hotel to everyone!

Reviewed April 06, 2015

See room deals

10.0
Exceptional
Anh from Vietnam
Business traveler
Deluxe Double Room - Outdoor Pool Access Excluded
Stayed 3 nights in April 2017

Amazing Customized Service”

To be honest and no offense, I found it hard to find a friendly and English-efficient staffs from my previous trips with other stays at other hotels. The last time I was in Seoul last December, it was super cold and the bell-boy stayed inside warm while letting me struggling to find a taxi. But everything is so perfectly different with my recent stay at Shilla. From the bell-boy to the reception (which has everything READY by the time I arrived from entrance to the reception desk), from the sunset view of Namsam tower and refresing urban island to the breakfast, from the fluffy pillows to the Molton Brown toiletries (which I always lay my trust on any hotels with this kinda amenities) ,from the stunning installation of artist Bahk Seong Ghi to the impressive traditional Korean pavillion, I had a very pleasant stay at The Shilla Seoul Hotel. Staffs were helpful and attentive and politely refuse to get tips. I would definitely chose to stay at this marvellous hotel for any upcoming trips

Reviewed May 01, 2017

See room deals

9.6
Exceptional
Stephen from Singapore
Group
Deluxe Double Room - Outdoor Pool Access Excluded
Stayed 1 night in October 2017

Exceptional service, quality and attention to detail”

We travelled in the countryside for several days before staying one night at the legendary The Shilla hotel in Seoul as a final night in Korea, a little treat for ourselves. It did not disappoint and we were pleasantly surprised with the views to Namsan and over the city with the sense of space and beauty. The rooms were elegantly understated but dripped of quality and great thoughtmanship with design and utility. The room was spacious and the window stood out as a piece of moving art with neat thick black borders enhancing the views. We enjoyed the luxurious bath, shower and clever toilet. What turned out to be a once in a lifetime experience, I hope will now mean several more experience in the near future. My tip is to go sightseeing around the markets, but check out the Shilla duty free first as you might want to make your actual purchases onsite. Also, depending on your room rate, access to the swimming pool may not be included (the Swimming pool is awesome throughout the year)

Reviewed October 30, 2017

See room deals

9.3
Exceptional
Jerry from United States
Couple
Business Deluxe Twin Room - Outdoor Pool Access Excluded
Stayed 2 nights in August 2011

An ejoyable hotel”

Quiet rooms, easy subway entrance, very comfortable beds, delicious breakfast buffet, great service

my wife and i live in busan, and when we travel to seoul we like to try out different hotels. the shilla hotel has earned it's five star reputation. it was easy to sleep in the quiet room and comfortable beds. i enjoyed the morning breakfast buffet, although i had to pay separately with my particular booking. it cost won, but it was well worth the price. my wife and i were especially impressed by the friendly efficient staff and fast service. most of the staff speaks very good english, as well as other languages, japanese for example. i also appreciated the umbrella in the room for customers' use as it was raining the day we arrived. however, as is typical in korea, our room was small, which was not a problem for us. as i am a swimmer, i used the indoor pool to swim laps. (the outdoor pool was crowded with kids and not a lap pool.) i was surprised to see it only had three lanes, and one of them was reserved for club members. luckily there weren't many people in the pool, so i could swim my laps.

Reviewed August 24, 2011

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9.6
Exceptional
Rinby from Philippines
Family with teens
Business Deluxe Twin Room - Outdoor Pool Access Excluded
Stayed 4 nights in March 2018

Service elevated”

I never thought we wouldn't need much service during our 5-day stay last week but unexpected things happened. There is an instance when my daughter vomited at the lobby as she felt very dizzy due to indigestion and upset stomach. The security was quick to assure us that they will take care of the cleaning and not to worry about it. She was totally embarrassed for causing such a scene but with the hotel personnels' assurance and willingness to assist, she was comforted. There was also one morning when I needed to check on my mom in her room. When she was not responding for about 10 minutes, I finally asked a staff from housekeeping who happens to pass by for help. She did all the works of informing the security and the reception about my request and quickly opened her door for me. I truly appreciate everything about The Shilla Seoul.

Reviewed April 02, 2018

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9.2
Exceptional
Shanne from South Korea
Couple
Business Deluxe Double Room - Outdoor Pool Access Excluded
Stayed 7 nights in February 2018

Best concierge service!”

The concierge staff at The Shilla were exceptional and set up to provide foreigners with great recommendations and cards to give to the taxis. Every person on the concierge desk was so friendly and helpful in every way--invaluable for a tourist to Seoul. They were worth the cost of staying here. (Not all of the hotel staff were as good as the concierge and some were a bit arrogant.) The costs for everything in the hotel--from coffee to the cost of using the sauna--were too high. One expects higher costs in a hotel but this was ridiculous. $20 for a coffee and over $30 for a cocktail? Breakfast buffet for $50 (it is a great buffet but still...). The fitness club is well-equipped and larger than most in a hotel. The swimming pool was great for doing laps--better than most in a hotel. The rooms are lovely with very comfortable beds and fabulous linens. I just wish there had been a set of drawers so I could unpack my suitcase for our stay.

Reviewed March 03, 2018

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9.3
Exceptional
koh from Singapore
Couple
Business Deluxe Double Room - Outdoor Pool Access Excluded
Stayed 3 nights in September 2014

Quite simply the best hotel in Seoul ”

Location, luxury and service

I hara rather enjoyable time staying at shilla but the only issue I have is the walking distance to public transport. The shilla is also next to shilla duty free which sees daily bus loads of china tourist to buy branded products and cosmetic. I love the shilla for its luxury but it's not really for a hotel I will choose every time due to the higher price compared to other hotels. But if you must have the best, look no further than the shilla. It's well equipped and the service staff are very prompt. Also good to note that this hotel is near to dongdaemun and myeongdong which are both excellent tourist spots.

Reviewed September 28, 2014

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10.0
Exceptional
Elaine from United States
Family with teens
Executive Business Deluxe Twin Room - Lounge Access Included, Outdoor Pool Access Excluded
Stayed 2 nights in November 2013

Beautiful hotel. Outstanding service.”

Staff knew my name from the time I stepped out of the taxi and the entire staff, with the exception of housecleaning, spoke perfect English.

The Shilla must pride itself on excellent service and if so, it is doing an outstanding job. Service was flawless from the time we stepped out of our cab until we left. Our bags were placed in our room while we were checking in, so I did not even see the bellman. When I offered the butler a tip upon delivering our laundry (ordered for 4-hour turn-around, but delivered in 2 hours) he refused. When we arrived the doorman had our name on a list and from that time, to the time we left, every staff member (don't ask me how) knew our last name. More surprisingly, everyone spoke perfect English, including the doorman, telephone operator, butler. The 23rd floor Executive Lounge offered breakfast (6-10); light snack (with enough food to substitute for lunch) 12 - 2); tea (3 -5); and "happy hour" with a full buffet (small servings, but enough for dinner -- including salad, vegetables, fruit, beef, chicken, pork and fish dishes, dessert and an endless pouring of very nice red and white wines) -- so the extra we paid for an executive room saved us a bundle of money restaurant wise. The room was lovely, clean, nice view and the hotel offers a pillow menu of every type of pillow imaginable. There are multiple USB plugs at the desk and USB plugs in the bedside tables on each side of the bed. The setting is beautiful. Oh, and the Guerlin spa although on the expensive side, is one of the prettiest spas I have visited. Service in the spa was also outstanding but I did not appreciate the push to sell products at the end. And, yes, I would stay at the Shilla again without hesitation.

Reviewed November 07, 2013

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10.0
Exceptional
Paul from Singapore
Couple
Executive Grand Deluxe - Lounge Access Included, Outdoor Pool Access Excluded
Stayed 6 nights in February 2019

Superb Hotel with exceptional staff”

I have stayed in many Hotels around the world but I rank The Shilla, Seoul as my personal favourite. The location and Views are fantastic, with the Metro a 3 minute walk away. I have stayed on the club floor on both occasions and the Food and Beverage offered here is mind-blowingly good. I have never experienced such high quality food being offered on a club floor anywhere. The staff are immaculately groomed, totally professional and always willing to help. Simply a fantastic hotel.

Reviewed February 20, 2019

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10.0
Exceptional
tharaphut from Thailand
Couple
Business Deluxe Twin Room - Outdoor Pool Access Excluded
Stayed 2 nights in June 2011

Amazing hotel, one of the best in Korea”

Beautiful architectural intelligence and great service

Shilla was one of the best 5 stars hotel I have ever stayed in the facilities was amazing and the service was unmistakably great service. The location was good, very close by to Seoul tower, myoeng dong, and other local attractions. The restaurants at the hotel is really good too, especially the chinese and japanese restaurant.

Reviewed June 10, 2011

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10.0
Exceptional
anna from United States
Couple
Deluxe Double Room - Outdoor Pool Access Excluded
Stayed 2 nights in June 2015

A gem in the center of Seoul”

Location, Hospitality, Room (view, sound proof, amenities, showering facilities, bed and linens were amaizng)

The room was absolutely amazing. The hotel provided many necessary amenities and the room space was designed absolutely great. The bed and linens were so comfortable and the restroom facilities were all so private yet open. The view from our room was the Namsan Tower which was so beautiful at night. The hotel was close to many tourist locations and very easy to get to with the shuttle service provided. The best thing was wherever we were, when we said we were at the Shilla hotel, any cab driver knew right where it was. The employees were also very helpful and accomodating and I was able to use English with no problem. I wish I was able to enjoy the other facilities like the gym and the pool more. Next time on my visit, I will definitely utilize more time to explore what Shilla has to offer! Great and wonderful stay!

Reviewed June 16, 2015

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9.7
Exceptional
Josh from United States
Business traveler
Deluxe Double Room - Outdoor Pool Access Excluded
Stayed 1 night in January 2015

Best Stay In Seoul (10+ visits)”

Public Spaces, Room Interiors, Buffet

One of the best hotel experience I've ever had. Much better rooms than similarly priced places in Seoul. Renovations are beautiful. Great bathrooms. Extremely comfortable beds. Serene. Buffet was top 10 I've ever had at a hotel, though quite expensive. Location is debatably convenient; really depends on what you're in town to do, but it's a close walk to Itaewon and there's a fair amount nearby in Myeon-dong. I've stayed in most of the other 5-star properties in Seoul (excluding new PH and Banyan) and I'd say this is a significant step up from the other usual suspects.

Reviewed February 05, 2015

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8.7
Excellent
Jason from Canada
Couple
Business Deluxe Double Room - Outdoor Pool Access Excluded
Stayed 1 night in October 2010

Palace on a hill”

Beautiful hotel grounds, staff treat you like royalty
For the price paid, the room itself is fairly average

The Shilla Hotel is an awe-inspiring palace on a hill. With it's beautiful grounds, complete with gardens, walking paths and luxury shopping, it is the ultimate high-end comfort in Seoul. The hotel's extremely attentive staff treat you like royalty, and are exceeding helpful and curdious. That said, despite their pretty views (either Seoul City of Namsan) the Superior rooms are not unlike the rooms of much more moderately priced alternatives.

Reviewed November 16, 2010

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10.0
Exceptional
Thomas from South Korea
Couple
Deluxe Double Room - Outdoor Pool Access Excluded
Stayed 2 nights in June 2016

6-star hotel in disguise as 5-star”

Utmost luxury hotel at every single details from bath room to mini bar. I stayed so long time ago I found Shilla hotel made extreme makeover. We can say 6 star hotel in disguise as 5 star. Staff look so formal and more men than women. You may feel secured. It can be pros and cons. Overall, very detailed presentation at all corners of the facility. Plus, they will bring MOYNAT. Bar and restaurant seem overpriced but it worths. Try afternoon tea: the best in Seoul.

Reviewed July 01, 2016

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10.0
Exceptional
Benjamin from Singapore
Solo traveler
Deluxe Double
Stayed 4 nights in July 2018

Regular guest at The Shilla”

The Shilla Hotel has always been my number one choice of hotel in Seoul. Architecturally, it's grandeur is hard to beat in Seoul, and the staff are always so friendly and accommodating. They carry themselves with poise and elegance and are always eager to help, from the doorman to the front desk to the room service staff.

Reviewed August 03, 2018

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9.6
Exceptional
Andrew from United States
Business traveler
Deluxe Twin Room - Outdoor Pool Access Excluded
Stayed 1 night in February 2020

Excellent hotel”

I have been to many 5 star hotels in Seoul, and the Shilla is up there with the best. The hotel is pretty old but they have done a great job at cleanliness. Staff are very professional and considerate. The only bad thing is the parking lot is a bit far, so you have to take a shuttle. My room was very clean and the staff eas very nice to ask me which view I would prefer. I would definitely come back again

Reviewed February 27, 2020

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9.7
Exceptional
Yasuka from Japan
Solo traveler
Business Deluxe Double Room - Outdoor Pool Access Excluded
Stayed 2 nights in March 2010

Shilla hotel”

excellent service. they get what i want so quick and react thus. foods are all the yummiest ever, include room service breakfast as well as famous buffet.
in consideration of Seoul's jammy traffic, location is a bit secluded. (good for those who need a big rest) Shilla is the terminus of the airport limousine and takes about 90 min. other than that i'm happy of my stay.

shilla is a little bit secluded from the city, up in the hill. so if you don't take a cab it might take long everytime you go up and down. to the nearest subway station is about 10 minute walk, they say. the hotel is a little old-fashioned but classic for young generation but their service is excellent. all the staff speaks about three languages. nice korean architecture. good thing is that everyone know shilla so once you get on the cab just say "shilla" and they'll get you without a problem. shilla's food is the best. definitely worth going there just to eat.

Reviewed March 18, 2010

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9.7
Exceptional
Peter from United States
Couple
Business Deluxe Double Room - Outdoor Pool Access Excluded
Stayed 5 nights in July 2015

One of the best, if not THE best hotel in Korea!”

Accomodations, amenities, services.

Believe the hype, the Shilla hotel is simply one of the very best, if not THE best hotel in Korea. From the lavishly decorated surroundings, to the large, beautiful lobby, to the many gourmet restaurants, top-notch facilities, expertly-trained staff, and outstanding guest rooms, what more can you want in a 5-star luxury hotel? Even the most basic guest room is large, modern, and meticulously clean. The bedding, in particular, is the most luxurious and comfortable I've ever experienced....better than in most 5-star hotels I've stayed at inculding the best in the US and Europe. The staff are expertly trained, fluent in multiple languages, and very attentive. The facilities, esp. the outdoor pool, fitness center, and spa are amazing. I would also highly recommend the dinner buffet at the Parkview restuarant....expensive but not to be missed! The location is good in that it's up on a hill, away from traffic noise, but a little bad in that a quick access to surrounding neighborhood is a bit difficult.

Reviewed July 15, 2015

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9.0
Exceptional
Stella from Hong Kong SAR, China
Couple
Business Deluxe Double Room - Outdoor Pool Access Excluded
Stayed 3 nights in January 2010

Goog service”

Nice hotel, nice serivce.
The room a little bit small!!

Overall Shilla Hotel Seoul is really nice. Highly recommended!! Breakfast is good, service is good, free shuttle bus to downtown. Only one suggestion from my point of view, the final shuttle bus could be stopped service at 21:00 or 22:00, it would be more convenient.

Reviewed January 14, 2010

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10.0
Exceptional
Seungwon from South Korea
Business traveler
Deluxe Double Room - Outdoor Pool Access Excluded
Stayed 12 nights in February 2020

Anti-corona virus measures ”

My favorite hotel in Seoul. Service is always excellent. One thing I need to highlight this time - while Korea is currently watched from worldwide due to coronavirus, Shilla hotel checks everybody's temperature when they get in at the entrance. I can use this hotel without anxiety.

Reviewed February 26, 2020

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