Excellent 8.9
Based on 485 reviews

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About this property


Established in 1973 as the hotel sector subsidiary of the Samsung Group, South Korea’s largest conglomerate, The Shilla Seoul is the national leader in premium hospitality services. The business was established after taking over the historic Yeong Bin Gwan state guesthouse. In 1979, the group’s flagship hotel – The Shilla Seoul - opened next to the Yeong Bin Gwan. For more than three decades, it has been internationally renowned as South Korea’s premier luxury hotel, offering exquisite personalized Korean hospitality and services. In 2013, the hotel underwent a major renovation under the acclaimed designer Peter Remedios.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
  • Japanese
  • Korean
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Children aged above 37 months to 12 years old will be charged an additional fee.

The kid's pool is only for children of preschool age (Accompanying parents are allowed.)

Entrance to the outdoor pool may be restricted when the maximum number of users is reached.

The property's gymnasium, indoor pool, and sauna are closed every 3rd Wednesday of the month.

Guest must be at least 16 years old to access the gymnasium and indoor pool.

Children under 13 years of age are not permitted to use the sauna.

Guest must be at least 13 years old to access the indoor swimming pool.

Shilla reward member point is not applicable at the property.

An additional charge will be required for use of the sauna. Guests staying at executive and Suite rooms are free of charge.

Children under the age of 13 years old are only permitted to use the indoor swimming pool and relaxation zones on weekends under parental supervision.

During certain periods, there will be an extra charge to access the outdoor swimming pool except for swimming pool inclusive packages.

Children under 140 centimeters are required to wear a life jacket when using the adult's swimming pool.

  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 59000 KRW
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 50.0 Km
Internet Usage Fee: 0 KRW
Number of Bars: 1
Number of Floors: 23
Number of Restaurants: 5
Number of Rooms : 464
Room Voltage: 220
Time to Airport (Minutes): 60
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Recent customer comments

Filter by traveler type

based on 485 reviews
  • Cleanliness 9.4
  • Facilities 9.0
  • Location 8.3
  • Room comfort and quality 9.3
  • Service 9.0
  • Value for money 8.5
  • Food and dining 8.7
Sort by

Hassan from United States
Solo traveler
Deluxe Double
Stayed 1 night in September 2016
Staff were very prompt and professional.
There is no.place better to stay in Seoul. Make sure to go for breakfast by 9.15. There is a bit miscommunication there. If you are going to pool make sure have your credit card since they are hesitant to accept money.
Reviewed September 27, 2016

alicia from Taiwan
Family with teens
Deluxe Twin
Stayed 4 nights in September 2016
good experience, good hotel
Reviewed September 21, 2016

Betty from Canada
Deluxe Double
Stayed 2 nights in September 2016
Mediocre service, facilities restrictive
Been to the Grand Hyatt in Seoul a few times so thought I'd try a different hotel to compare. Unfortunately this was not a smart decision. While the property is impressively large and centrally located, the Shilla was a bit of a disappointment considering value for money. Service was so-so and not consistent. Worst part was that the outdoor poor, which was one of the key selling features in the Shilla's description, required an extra US$50 per guest per use!! The Grand Hyatt's outdoor pool sits in the middle of a beautiful large garden and is free of charge, any time of the year.
Reviewed September 19, 2016

CONSTANCE from Singapore
Family with young children
Business Deluxe Double
Stayed 8 nights in September 2016
Perfect service !!!
Location wise is not very convenient if u have kids as there aren't many food choices for the kids to choose from. But service wise , it's definitely one of the best I had compared to other hotels I have stayed before. I feel like a princess staying in this hotel as the staff pampers us a lot =p
Reviewed September 15, 2016

LOH from Singapore
Family with young children
Business Deluxe Double
Stayed 8 nights in September 2016
Nice room and great staff
Great services but room service abit costly, staff very nice and room very cosy. With kids not convenient cos there is no nearby restaurants and need to take taxi out. Overall excellent!!
Reviewed September 12, 2016

yong from South Korea
Business traveler
Deluxe Double
Stayed 2 nights in September 2016
The best hotel in Seoul
No compromising quality hotel except for the location to business. It must be the best one for family trip.
Reviewed September 12, 2016

Maria from Philippines
Family with teens
Deluxe Twin Room
Stayed 4 nights in September 2016
I've been to various hotels but I must say shilla has exceeded my expectations I will surely choose this hotel the next time I'm in Korea. The staff were just great and food too. Cleanliness superb!
Reviewed September 09, 2016

Jason from United States
Solo traveler
Deluxe Double
Stayed 1 night in September 2016
Excellent 5 Star Hotel
Everything you'd accept and more in terms of the facilities. Cost of food on the premises was a little outrageous and overpriced.
Reviewed September 07, 2016

Axil from Philippines
Business traveler
Business Deluxe Twin
Stayed 3 nights in August 2016
Good location
Will stay here again
Reviewed September 04, 2016

Ser from Malaysia
Solo traveler
Deluxe Twin
Stayed 4 nights in August 2016
Nice stay
Newly renovated hotel with lots of class, definitely will come back
Reviewed August 27, 2016


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