7.9
Very good
/10
(139 reviews)See what guests said
Housekeeping3
Food & Dining2
Breakfast1
See map
7.3

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Elephant Village 6.89 km
Amer Elephant Safari 7.1 km
Hathi Gaon 7.19 km
Elejungle 7.23 km
Elefantastic 8.05 km
EleSafari 8.06 km
EleJaipur 8.1 km
Sunrise Health Resort Water Park 8.24 km
My Elephant Trip 8.32 km
Seesh Mahal 8.7 km
Nearby landmarks
Elefantastic 8.05 km
Amber Fort 9.46 km
Sheesh Mahal (Hall of Mirrors) 9.53 km
Jaigarh Fort 10.03 km
Nahargarh Fort 13.48 km
Hawa Mahal 16.12 km
City Palace of Jaipur 16.53 km
Jantar Mantar - Jaipur 16.58 km
Birla Mandir 20.06 km
The Shiv Vilas Resort

"I would like to especially commend the dining room staff."

Jonathan - March 20, 2020
Elite Room - Room plan The Shiv Vilas Resort
Lobby The Shiv Vilas Resort
Lobby The Shiv Vilas Resort
See all 43 photos
Removed from saved list
Free Wi-Fi

The Shiv Vilas Resort

N.H 8, Kukas, Jaipur, India, 300101 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Solarium
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Mind - Body
Yoga room
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Value for money7.5
Distance to city center15 KM
Location rating7.3
Nearest airportJaipur International Airport (JAI)
Distance to airport26.9 km

Rooms available at The Shiv Vilas Resort

Excellent
Room comfort & quality
8.8
Maharajah Suite
...
  • Room size: 139 m²/1496 ft²
  • Nature view
  • 1 double bed
Enter dates to see prices
Luxury King Suite
...
  • Room size: 83 m²/893 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Elite Room
...
  • Room size: 79 m²/850 ft²
  • Nature view
  • 1 double bed
Enter dates to see prices
Elegant Room
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Regent Suite
...
  • Room size: 66 m²/710 ft²
  • Nature view
  • 1 double bed
Enter dates to see prices
Luxury Suite I
...
  • Room size: 74 m²/797 ft²
  • Nature view
  • 2 single beds or 1 double b...
Enter dates to see prices
Regal Suite
...
  • Room size: 70 m²/753 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Luxury King Room
...
  • Room size: 83 m²/893 ft²
  • Shower
Enter dates to see prices
Elegant Room
...
  • Room size: 32 m²/344 ft²
  • Shower
Enter dates to see prices
Luxury King Room
...
  • Room size: 84 m²/904 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Shiv Vilas Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Shiv Vilas Resort?

The Shiv Vilas Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2500 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Shiv Vilas Resort has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jaipur with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at The Shiv Vilas Resort?

The Shiv Vilas Resort does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood

What people love about The Shiv Vilas Resort

  • 9.2
    Exceptional

    "The place is very royale and good place to relax"

    Kriss

    |

    June 22, 2019

  • 9.2
    Exceptional
    Staff 

    "The staff were very respectful and helpful."

    Thomas

    |

    February 28, 2020

  • 10.0
    Exceptional
    Staff 

    "Amazing staff Yogeshji and Rahul ji."

    ankit

    |

    December 11, 2018

Property ranking|Compared to 1,001 Jaipur properties
See all rankings
Room comfort score
8.8/10
Room size
78 sqm.
Cleanliness score
8.5/10
Service score
8.4/10
Better than
98
%
of Jaipur properties
Bigger than
96
%
of Jaipur properties
Better than
94
%
of Jaipur properties
Better than
92
%
of Jaipur properties
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Overall rating:
7.9
Very good
139 reviews
Cleanliness
8.5
Facilities
7.9
Location
7.3
Read all reviews >
What travelers say they love:
The staff were super friendly and very courteous.
Manodivya from United States
Family with young children
More about The Shiv Vilas Resort

More about The Shiv Vilas Resort

The Shiv Vilas Resort attracts many leisure and business travelers. The hotel is 25 kilometers from the airport and 14 kilometers from the railway and bus stations, making it very accessible for travelers. Guests can roam around the surrounding area and visit local venues like Amber Palace, Central Park, and the Hawa Mahal. Enjoy Thai, Malaysian, Chinese, and local cuisine from the on-site restaurant. Relax with a few post-meal beverages at the cocktail bar. Wedding receptions, corporate events, and other large functions are easy to host as the hotel houses a large ballroom and conference center. The spa, health club, pool, and Jacuzzi are available to guarantee relaxing days. Reservations at The Shiv Vilas Resort are simple via our secure online booking form. Just enter your desired dates and submit.

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Most talked about facilities

Food & Dining
7 mentions
Swimming Pool
5 mentions
Breakfast
3 mentions
Housekeeping
1 mention

What they offer

9.2
Exceptional

"We enjoyed the beautiful furnishings in the room."

Thomas

|

February 28, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental
Italian
Vegetarian
Full English/Irish
Gluten-free
Kosher

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Shiv Vilas Resort from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.5
Facilities7.9
Location7.3
Room comfort and quality8.8
Service8.3
Value for money7.5
High score for Jaipur
Rating
9+ Exceptional (35)
8-9 Excellent (15)
7-8 Very Good (5)
6-7 Good (5)
<6 Below Expectation (17)
Time of the year
Mar - May (14)
Jun - Aug (13)
Sep - Nov (20)
Dec - Feb (30)
All guests (139)
All room types
All languages

Show reviews that mention 

Showing 77 verified guest comments
1234
9.6
Exceptional
Hiran from India
Couple
Elegant Room
Stayed 2 nights in January 2017

The best ever experience”

We had chosen shiv vilas to celebrate our 10 th anniversary, 1. We were given a room with a good view. 2. Complete cleanliness. 3. Highly courteous staff. 4. They arranged a surprise for us on our anniversary, a precious gift and decorated our room. 5. Delicious meals. 6. Again very courteous staff. Thank you Mr. Nagpal and team.

Reviewed January 28, 2017

Dear Mr. Hiran, Greetings from Shiv Vilas Resorts, Jaipur!!! We are absolutely delighted to see your detailed feedback about our hotel. We are pleased to note that your experience was great & we lived up to your expectation. We always strive to create wonderful holidays to all our guest with smile & style. I take the liberty to share your wonderful feedback to my team & i am sure they will be thrilled to see your review. Thank you very much for taking time & sharing your review. We will look forward to welcoming you back at Shiv Vilas on your next trip. Thanks and regards, Chacko Mammen Kannanmalil General Manager

Responded September 15, 2018
The Shiv Vilas Resort
9.0
Exceptional
Surar from Canada
Couple
Stayed 3 nights in August 2014

Perfect Hotel out of the city”

Rooms where amazing, Food was awesome, and the pool side wasa great.

I stayed at the Shiv Villa for three days and four nights. My wife and I had an amazing experience. The hotel is fabulous and the rooms are amazing especially the suits. Shiv Villa is a great retreat hotel with all the five star values. If you want to be away from the city and want to relax and have a good time Shiv Villas has lots to offer. The spa and pool side was perfect for relaxing. I will definitely come back to this hotel. Great Stay!

Reviewed September 05, 2014

Dear Sir, Greetings from Shiv Vilas, Jaipur!!! Thank you so much for your kind review. We are delighted to know that you enjoyed our services and offerings. Thanks and regards, Ravi Kumar

Responded May 13, 2017
The Shiv Vilas Resort
9.6
Exceptional
Manodivya from United States
Family with young children
Elegant Room
Stayed 3 nights in December 2019

Exceptional”

We completely enjoyed the hospitality of Shiv Villas. We did not find any issues or inconvenience during our stay. The staff were super friendly and very courteous. We travelled with a toddler and she enjoyed thoroughly. I highly recommend shiv villas to anyone traveling to Jaipur

Reviewed December 20, 2019

Dear Ms. Manodivya, Greetings from Shiv Vilas Resorts, Jaipur !!! Thank you so much for your review. Your kind words of appreciation have been a great source of inspiration for our team and have motivated them to serve better thus ensuring our guests take back fond memories. We have communicated your feedback to the entire team. They are all very happy to know that their efforts are greatly appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future. Looking forward to the pleasure of welcoming you back to our hotel. Warm regards, Chacko Mammen Kannanmalil General Manager

Responded December 21, 2019
The Shiv Vilas Resort
9.2
Exceptional
Thomas from United States
Couple
Elegant Room
Stayed 2 nights in December 2019

Beauty of India”

This hotel was grand and palatial. We enjoyed the beautiful furnishings in the room. The bathroom was spacious. The staff were very respectful and helpful. We enjoyed our time at at The Shiv Villas Resort.

Reviewed February 28, 2020
9.2
Exceptional
Jayesh from United Kingdom
Solo traveler
Elegant Room
Stayed 3 nights in March 2018

A very beautiful hotel ( palace) with a relax atmosphere ”

The hotel is located about 50 mins drive from the airport, 20 mins drive from Jaipur city and 10 mins to the amer fort. This was a palace and converted to a hotel but still keeping the atmosphere and decor of a palace, you feel like you are royalty. Although my room was small iam sure you can get larger room, you get what you pay for. I would recommend this hotel for those who prefer a quiet atmosphere without the hustle and bustle of a busy hotel, very peaceful.

Reviewed March 12, 2018

Dear Mr. Jayesh, Greetings from Shiv Vilas Resorts, Jaipur !!! We are absolutely delighted to see your detailed feedback about our hotel. We are pleased to note that your experience was great & we lived up to your expectation. We always strive to create wonderful holidays to all our guest with smile & style. I take the liberty to share your wonderful feedback to my team & i am sure they will be thrilled to see your review. Thank you very much for taking time & sharing your review. We will look forward to welcoming you back at Shiv Vilas on your next trip. Thanks and regards, Chacko Mammen Kannanmalil General Manager

Responded September 15, 2018
The Shiv Vilas Resort
8.7
Excellent
Thomas from United Kingdom
Couple
Elite Room
Stayed 2 nights in March 2013

Relaxing ”

Quite swimming pool area, room with private balcony

Very relaxing, however the hotel location is quite far from Jaipur's city center. If you stay in this hotel, you have to have a private driver booked or transport can be a nightmare. The hotel is a new built palace, very luxurious and surprisingly very quite. The staff english language skills were not great, but sufficient. Rooms can be disappointing, make sure you book a good size room. We staid in an Elite room with a massive private balcony and it was gorgeous, as we were not impressed with the standard rooms. If in Jaipur again, would try a different hotel, but as a first visit this was a good stay.

Reviewed June 23, 2013

Dear Mr. Thomas, Greetings from Shiv Vilas Resorts, Jaipur !!! We are absolutely delighted to see your detailed feedback about our hotel. We are pleased to note that your experience was great & we lived up to your expectation. We always strive to create wonderful holidays to all our guest with smile & style. I take the liberty to share your wonderful feedback to my team & i am sure they will be thrilled to see your review. Thank you very much for taking time & sharing your review. We will look forward to welcoming you back at Shiv Vilas on your next trip. Thanks and regards, Chacko Mammen Kannanmalil General Manager

Responded September 15, 2018
The Shiv Vilas Resort
8.4
Excellent
sushil from India
Couple
Elegant Room
Stayed 5 nights in May 2018

excellent resort”

1) Located b4 Jaipur on NH8 highway, it represents Rajasthani 'Nawabi & Shahi' architectural heritage. 2) Floors and wall, adorned with marble-Inlay, carvings & sculpted statues, decorative artefacts send loud & clear message of resurrecting heritage wealth of Rajasthan. (Use of thicker pure white marble slab/ blocks would have multiplied its lustre & glory many times. Undersized slabs have cracked at various places). 3) Team Leader GM, Mr.Chacko, motivates & inspires his entire team from the front with personal supervision. 4) F&B T/L, Exec Chef Mr. Harish with Pankaj and Gobing, cater to all tastes & are creative in culinary excellence for any special dietary needs & desires. 5) Mr. Mukesh Singh, Manek Singh, Subhash, Rajat and others serve the guests with smiles to ensure their satisfaction. 6) Vandana, Shivani, Puja, Suman, Harshit, Sumit & Suryakant, Sonali Sinha, SurajMal (Jat & Meena) were always smiling and caring. Shaded parking is a must ASAP.

Reviewed June 05, 2018

Dear Mr. Sushil , Namaskar & Greetings from Shiv Vilas, Jaipur !!! Thank you for choosing to stay at Shiv Vilas, Jaipur and sparing time to share your review on Agoda. We are very delighted to note that you have enjoyed our services and offerings. I & My team @ Shiv Vilas, Jaipur aim to surpass our guest’s expectations and nothing make us happier than a confirmation that we are meeting this goal through comments such as yours. It was pleasure to host you and we trust you will give us another opportunity to be of service to you in the not too distant future. Look forward to the pleasure of welcoming you back at our hotel. Warm regards, Chacko Mammen Kannanmalil General Manager

Responded January 28, 2019
The Shiv Vilas Resort
10.0
Exceptional
abhishek from India
Couple
Elegant Room
Stayed 1 night in November 2019

Exceptional”

We went there for my birthday celebration for a days stay. What a wonderful experience! photos clicked were awesome and all pics were appreciated on facebook. We had a wonderful stay, facilities were outstanding, the palatial style hotel, room, room service, staff all was outstanding! the hotel has everything a bar, a pub, restaurant, suites, gardens etc. I would without a doubt recommend and would like to come back again!

Reviewed November 04, 2019

Dear Mr. Abhishek, Namaskar & Greetings from Shiv Vilas, Jaipur !!! Thank you for choosing to stay at Shiv Vilas, Jaipur and sparing time to share your review. We are delighted to note that you have enjoyed our services and offerings. Your kind words of appreciation have been a great source of inspiration for our team and have motivated them to serve better thus ensuring our guests take back fond memories. We have communicated your feedback to the entire team. They are all very happy to know that their efforts are greatly appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future. Thanks and regards, Chacko Mammen Kannanmalil General Manager

Responded November 12, 2019
The Shiv Vilas Resort
8.8
Excellent
Gillian from United Kingdom
Couple
Elegant Room
Stayed 3 nights in January 2019

Great palace and staff”

Shiv Villas is in an opulent building outside of the busy city. The pros: food is great and the staff is attentive. Cons: it feels slightly underrun.

Reviewed January 14, 2019

Dear Mr Gillian, Namaskar & Greetings from Shiv Vilas, Jaipur !!! Thank you for choosing to stay at Shiv Vilas, Jaipur and sparing time to share your review on Agoda. We are very delighted to note that you have enjoyed our services and offerings. I & My team @ Shiv Vilas, Jaipur aim to surpass our guest’s expectations and nothing make us happier than a confirmation that we are meeting this goal through comments such as yours. It was pleasure to host you and we trust you will give us another opportunity to be of service to you in the not too distant future. Thanks and regards, Chacko Mammen Kannanmalil General Manager

Responded January 28, 2019
The Shiv Vilas Resort
8.7
Excellent
Suman from United States
Family with young children
Stayed 2 nights in November 2014

Gorgeous Property”

Architecture, cleanliness, food

Very comfortable. It is a beautiful property. Sadly, it was very empty, because of it's location being too far from the city. The airport in Jaipur is located South of the city and this hotel is quite a bit North of the city. Commuting can be a problem for tourists, unless they have their own car.

Reviewed November 22, 2014

Dear Ms. Suman, Namaskar & Greetings from Shiv Vilas, Jaipur! Thank you for choosing to stay at Shiv Vilas, Jaipur and sparing time to share your review. I hope that you had a pleasant journey back home. We are delighted to note that you have enjoyed our services and offerings. We aim to surpass our guest’s expectations and nothing make us happier than a confirmation that we are meeting this goal through comments such as yours. It was pleasure to host you and we trust you will give us another opportunity to be of service to you in the not too distant future. Your kind words of appreciation has been a great source of inspiration for our team and has motivated them to serve better thus ensuring our guests take back fond memories. Looking forward to host you again in near future. Thanks and regards, Ravi kumar

Responded May 13, 2017
The Shiv Vilas Resort
8.4
Excellent
Jonathan from United States
Solo traveler
Elegant Room
Stayed 1 night in March 2020

beautiful property on outskirts of the city”

Lovely, relaxing property but 28 km from Jaipur city centre. The distance from downtown seemed to be more of an issue for my driver than for me as he was staying at a hostel downtown. I would like to especially commend the dining room staff. Ask for Uttam and Mona! They will take excellent care of you as will everyone else in the hotel.

Reviewed March 20, 2020
6.4
Good
Manoj from India
Family with young children
Elegant Room
Stayed 1 night in December 2017

Good”

Hotel look grand from outside, gives a good feel of Palace/Fort. Located at a highway, good 20-25 KM away from City. Stayed there for a night with family, wanted to stay away from city for my last day at Jaipur, so picked up this hotel. Hotel management need to run it like an international hotel. There are pigeon shit seen on many places, including most the area near swimming pool. Rooms though spacious have jaded look, specially the wooden area. Didn't meet my expectations for the price i paid and with an assumption that it would be 5 Star/ Resort kind of place. Gave a feel that it's prime business/customers comes from Weddings and not Tourist who would have come to See Jaipur. It has great a infrastructure, beautiful marble carving everywhere and very spacious lawns, if they can focus of hygiene, Food , Room maintenance, they can compete with the best Hotels in Jaipur. Staff / Managers i met were very warm and did take feedback sincerely.

Reviewed January 08, 2018

Dear Mr. Manoj, Greetings from Shiv Vilas Resorts, Jaipur !!! We are absolutely delighted to see your detailed feedback about our hotel. We are pleased to note that your experience was great & we lived up to your expectation. We always strive to create wonderful holidays to all our guest with smile & style. I take the liberty to share your wonderful feedback to my team & i am sure they will be thrilled to see your review. Thank you very much for taking time & sharing your review. We will look forward to welcoming you back at Shiv Vilas on your next trip. Thanks and regards, Chacko Mammen Kannanmalil General Manager

Responded September 15, 2018
The Shiv Vilas Resort
4.8
karanpal from India
Family with young children
Elite Room
Stayed 3 nights in September 2018

Expensive Dosnt mean good - No where close”

we were on a leisure trip to rajasthan and had decided to to make it a memorable trip but unfortunately most of the Best hotel Names were booked due to some event happening at jaipur. on a friends suggestion went on to stay at Shiv Vilas Resort. location - way outside the main city, on the Highway to Delhi, close to Amer fort. ola and uber guys will conviniently refuse to drive you, so u end up with 2200 car from hotel or ST bus Absurdly expensive food - Dal makhni rice for 1200, Khichidi for 800, sandwich for 750/- and so on. Infrastructure - the hotel spends good amount of money only on maintaining the lawns which are wide spread and must say well mantained. Lobby area is grand and very well made. Room - i booked a 820 sq.ft. room and was very excited, unless i checked in to figure out the habitable area is just 220 sq.ft, balance 600 sq.ft is terrace. so dont fall for it. bathrooms are terrable, water dosnt clear off. no hand showers, negligible Natural light & ventilation

Reviewed October 08, 2018

Dear Mr. Karanpal, Greetings from Shiv Vilas Resorts, Jaipur !!! Thank you for taking the time to share your comments on Trip Advisor. It is with regret I read that we fell short to meet your expectation during your stay. I have taken note of the concerns you have made and I am so sorry your visit fell short of your expectations. Believe us that it is rarest occasion that we fall short of guest expectation. You had booked an Elite room on a very special promo rate and had been allotted a very nice room with Huge private terrace inclusive of breakfast. The prices which we charge are very much in accordance with our standards. Thanks and regards, Chacko Mammen Kannanmalil General Manager

Responded January 28, 2019
The Shiv Vilas Resort
9.2
Exceptional
Chetan from Canada
Couple
Elite Room
Stayed 2 nights in December 2018

Mr. Chetan Shah”

This resort is one of the best resort in Rajsthan and Delhi area. Very clean , courteous staff, Dining staff very friendly and helpful. Room condition excellent . This Resrot is better than other heritage hotel we been to.

Reviewed January 17, 2019

Dear Mr. Chetan Shah, Namaskar & Greetings from Shiv Vilas, Jaipur !!! Thank you for choosing to stay at Shiv Vilas, Jaipur and sparing time to share your review on Agoda. We are very delighted to note that you have enjoyed our services and offerings. I & My team @ Shiv Vilas, Jaipur aim to surpass our guest’s expectations and nothing make us happier than a confirmation that we are meeting this goal through comments such as yours. It was pleasure to host you and we trust you will give us another opportunity to be of service to you in the not too distant future. Thanks and regards, Chacko Mammen Kannanmalil General Manager

Responded January 28, 2019
The Shiv Vilas Resort
9.0
Exceptional
Melanie from New Zealand
Couple
Regent Suite
Stayed 1 night in January 2013

Wow, fantastic for a night of luxury”

Feeling like a king and queen for a day

We stayed here for a night of luxury during our trip of Rajastan. We recieved a royal welcome, complete with leis, and champagne. We had a Regent suite, which was absolutely beautiful with every amenity know to man. Restuarant food was nice, breakfast was great. Staff friendly. The only negative was paying for wifi, you would think paying this price the hotel could provide it for free. highly recommend

Reviewed January 28, 2013

Dear Ms. Melanie, Greetings from Shiv Vilas Resorts, Jaipur !!! We are absolutely delighted to see your detailed feedback about our hotel. We are pleased to note that your experience was great & we lived up to your expectation. We always strive to create wonderful holidays to all our guest with smile & style. I take the liberty to share your wonderful feedback to my team & i am sure they will be thrilled to see your review. Thank you very much for taking time & sharing your review. We will look forward to welcoming you back at Shiv Vilas on your next trip. Thanks and regards, Chacko Mammen Kannanmalil General Manager

Responded September 15, 2018
The Shiv Vilas Resort
9.6
Exceptional
Gaurav from India
Family with young children
Elegant Room
Stayed 1 night in February 2018

Great place for affordable luxury”

This place is awesome. It's built as palace and you will get that feel as soon as you enter it. From welcome to lobby to interiors to staff. It's lobby is huge and one of the attractions. At every place in hotel you will feel grand royal luxury. Staff is very polite and helpful. They took extra efforts to make us comfortable. On request we were allowed to drop luggage few days early and also allowed late check-out. Rooms also have one of the best interiors and clean. All staff provided personal attention and even provided exclusive tour of property. Food was also great and restaurant staff even prepared items not on menu on request. There was live ghazal performance at restaurant for dinner and live piano performance almost whole day in Lobby. It's a palace and gives you perfect feel of royalty.

Reviewed February 25, 2018

Dear Mr. Gaurav, Greetings from Shiv Vilas Resorts, Jaipur !!! We are absolutely delighted to see your detailed feedback about our hotel. We are pleased to note that your experience was great & we lived up to your expectation. We always strive to create wonderful holidays to all our guest with smile & style. I take the liberty to share your wonderful feedback to my team & i am sure they will be thrilled to see your review. Thank you very much for taking time & sharing your review. We will look forward to welcoming you back at Shiv Vilas on your next trip. Thanks and regards, Chacko Mammen Kannanmalil General Manager

Responded September 15, 2018
The Shiv Vilas Resort
10.0
Exceptional
PAWAN
Family with teens
Elegant Room
Stayed 1 night in June 2018

AWESOME”

The resort staff was very helpful and made us comfortable from the time we entered the resort.it was very beautiful and magnificent.Thank you :"Shivani" for the informational hotel tour.

Reviewed June 18, 2018

Dear Mr. Pawan, Greetings from Shiv Vilas Resorts, Jaipur !!! We are absolutely delighted to see your feedback about our hotel. We are pleased to note that your experience was great & we lived up to your expectation. We always strive to create wonderful holidays to all our guest with smile & style. I take the liberty to share your wonderful feedback to my team & i am sure they will be thrilled to see your review. Thank you very much for taking time & sharing your review. We will look forward to welcoming you back at Shiv Vilas on your next trip. Thanks and regards, Chacko Mammen Kannanmalil General Manager

Responded September 15, 2018
The Shiv Vilas Resort
8.8
Excellent
JEONGHYEON from India
Couple
Elegant Room
Stayed 2 nights in April 2017

Excellent”

The overall service was excellent. However, it is far from the major tourist attractions and has not operated several restaurants and spas in the resort.

Reviewed April 17, 2017

Dear Mr. Jeonghyeon, Greetings from Shiv Vilas, Jaipur!!! Thank you so much for your review and liking our services & offerings. We hope to host you again in near future. Thanks and regards Ravi Kumar

Responded May 13, 2017
The Shiv Vilas Resort
10.0
Exceptional
devkishan from India
Couple
Elegant Room
Stayed 2 nights in January 2019

THE MOST BEAUTIFUL PALACE”

I would rate this roperty as 7 star ,from entring to the staff to the decor to the manager ,to each and everything about this hotel was so royal ,it made us feel like a King and A Queen,loved every moment in the hotel ,the pianist was amazing ,the food ,the breakfast a super wow ,and the royal feeling and such beautiful rooms ,clean and so tastefully decorated.The hotel GM was so caring and attentive and made us feel at home

Reviewed March 17, 2019

Dear Mr. Dev Kishan, Greetings from Shiv Vilas Resorts !!! Thank you so much for your lovely feedback. It means a lot to us. Thanks and regards, Chacko Mammen Kannanmalil General Manager

Responded March 28, 2019
The Shiv Vilas Resort
7.2
Very good
Peter from Australia
Couple
Elegant Room
Stayed 3 nights in January 2019

Disappointed and let down ”

We checked in and we had two single beds pushed together - we changed rooms - the mattress was very very hard but the second night put a soft protector down . Nohot water two nights in a row - had to wait for 1 hour to fix problem and 2 hours second time . The shower screen had been siliconed on so you had to enter shower from behind small gap and very dangerous and water still went over floor My wife almost slipped. Power surges and internet was very slow and kept cutting out . The food in restaurant was delicious but over priced compared to a 5 star hotel . The grounds are like s palace and very beautiful and the staff always tried to fix everything as fast as Possible but we were very disappointed and manager just ignored us on departure we will not be recommending this hotel .

Reviewed January 09, 2019

Dear Mr. Peter, Greetings from Shiv Vilas Resorts, Jaipur !!! Thank you for taking the time to share your comments on Agoda. It is with regret I read that we fell short to meet your expectation during your stay. I have taken note of the concerns you have made and I am so sorry your visit fell short of your expectations. Believe us that it is rarest occasion that we fall short of guest expectation. Your feedback is much appreciated and it is being taken seriously and put to good use in our Endeavour to provide the highest standards of care and service to our guests. I do hope that in time you will allow us the opportunity to make amends and restore your faith in Shiv Vilas. Thanks and regards, Chacko Mammen Kannanmalil General Manager

Responded January 28, 2019
The Shiv Vilas Resort
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