2019

The Shore Hotel & Residences

Level GF-27, 193, Pinggiran @ Sungai Melaka, Jalan Persisiran Bunga Raya, Malacca City Center, Malacca, Malaysia, 75100 - See map
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The Shore Hotel & Residences

"Ckean and spacious room with basic tea coffee making."

abdul - March 21, 2020

Studio Suite The Shore Hotel & Residences
Interior view The Shore Hotel & Residences
Interior view The Shore Hotel & Residences
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Chinatown - Melaka
Within 890 m of property
See map
Popular landmarks
The Shore Oceanarium 0 m
The Shore at Malacca River Shopping Mall 10 m
The Shore Sky Tower 20 m
Kampung Morten 160 m
Villa Sentosa 170 m
Plaza Hang Tuah 180 m
Nephrology 280 m
Paediatrics 280 m
Plastics & Reconstructive Surgery 280 m
Southern Hospital 280 m
Nearby landmarks
Chinatown - Melaka 890 m
Jonker Street Night Market 900 m
Baba & Nyonya Heritage Museum 910 m
Red Square (Dutch Square) 940 m
Christ Church 950 m
Stadthuys 960 m
St. Paul's Hill & Church (Bukit St. Paul) 1.24 km
A Famosa Fort 1.68 km
Menara Taming Sari 1.91 km
The Huskitory 4.66 km
8.2

Excellent

Location rating score

Inside city center
Popular neighborhood
ParkingFREE

This property is in high demand!

38 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 140 meters to public transportation

  • Located in heart of Malacca

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

Your dates are popular among travelersUsers are booking a place in Malacca every 1 minutes on Agoda.com
Value for money7.8
Distance to city center0.7 km
Location rating8.2
Nearest airportMalacca International Airport (MKZ)
Distance to airport7.1 km

Rooms available at The Shore Hotel & Residences

Three Bedroom Apartment
Three Bedroom Apartment
...
  • Room size: 116 m²/1249 ft²
  • Pool view
  • 1 king bed & 2 single beds ...
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Premier Suite
Premier Suite
...
  • Room size: 61 m²/657 ft²
  • Partial sea view
  • 1 king bed
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Studio Suite
Studio Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Premier Suite
Premier Suite
...
  • Room size: 61 m²/657 ft²
  • 1 king bed
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Premier Suite
Premier Suite
...
  • Room size: 61 m²/657 ft²
  • 1 king bed
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Other
Other
...
  • Room size: 107 m²/1152 ft²
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
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Three Bedroom Apartment
Three Bedroom Apartment
...
  • Balcony/terrace
  • Shower
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Three Bedroom Suite
Three Bedroom Suite
...
  • Balcony/terrace
  • Shower
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Executive Suite
Executive Suite
...
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    Frequently asked questions

    What time is check-in and check-out at The Shore Hotel & Residences?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The Shore Hotel & Residences?

    A stay at The Shore Hotel & Residences also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Shore Hotel & Residences has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Malacca with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at The Shore Hotel & Residences?

    Start your mornings right, with the continental and buffet breakfast options offered at The Shore Hotel & Residences. Adults can enjoy breakfast offered with an additional charge of 30 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at The Shore Hotel & Residences?

    The Shore Hotel & Residences features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    What is the smoking policy at The Shore Hotel & Residences?

    The Shore Hotel & Residences does not permit smoking in any of its rooms, but allows smoking in designated areas.

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    What people love about The Shore Hotel & Residences

    • 7.2
      Very good

      "Beside the room service everything is good."

      Marie

      |

      March 5, 2020

    • 8.0
      Very good
      Location

      "Wise location, a lot of nearby attraction"

      SALWANIZA

      |

      March 19, 2020

    • 10.0
      Exceptional
      Spaciousness

      "Spacious room and strategic location"

      Mohd

      |

      March 2, 2020

    Property ranking|Compared to 2,158 Malacca properties
    See all rankings
    Room size
    72 sqm.
    Review score - United States
    8.3/10
    Location score
    8.2/10
    Couples review score
    7.6/10
    Bigger than
    98
    %
    of Malacca properties
    Better than
    98
    %
    of Malacca properties
    Better than
    91
    %
    of Malacca properties
    Better than
    89
    %
    of Malacca properties
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    Overall rating:
    7.6
    Very good
    11,845 reviews
    Cleanliness
    7.5
    Facilities
    7.4
    Location
    8.2
    Read all reviews >
    What travelers say they love:
    Good location with lots of food , clean rooms.
    Colette from Singapore
    Solo traveler
    More about The Shore Hotel & Residences

    More about The Shore Hotel & Residences

    The The Shore Hotel & Residences is the tallest and outstanding 4-star hotel & residences in Malacca city by the beautiful historic of Malacca River and situated around the historical tourist attraction. The tower is adjoined with a lifestyle shopping complex such as The Shore Shopping Gallery with a varied choice of food and beverage, fashion and shop outlets. The tower also offers a unique dining experience overlooking the whole Malacca’s UNESCO historical heritage city. Besides that, the tower also offering several facilities which include an infinity swimming pool, sky gym, omni court, tennis court, lazy Jacuzzi pool, sauna and water play areas which are specially designed. From here, guests can enjoy easy access to all that the lively city has to offer such as The Shore Shopping Gallery and local food streets. With its convenient location, the hotel offers convenient access to the city's must-see destinations which just few minutes walking distance away.

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    Most talked about facilities

    Swimming Pool
    395 mentions
    Housekeeping
    286 mentions
    Internet
    119 mentions
    View
    70 mentions

    What they offer

    10.0
    Exceptional

    "Have a fascinating view as my room at level"

    syahirah

    |

    March 14, 2020

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Garden Terrace
    Cuisine:American, Asian, International
    Menu:Buffet, A-la-carte
    Sky Deli
    Cuisine:Asian, Malaysian
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Property announcements

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    Reviews of The Shore Hotel & Residences from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (11845)Booking.com Reviews (2843)
    7.6
    /
    10
    Cleanliness7.5
    Facilities7.4
    Location8.2
    Service7.3
    Value for money7.8
    High score for Malacca
    Rating
    9+ Exceptional (959)
    8-9 Excellent (546)
    7-8 Very Good (1176)
    6-7 Good (534)
    <6 Below Expectation (1462)
    Time of the year
    Mar - May (982)
    Jun - Aug (1251)
    Sep - Nov (1138)
    Dec - Feb (1306)
    Don't miss out!Users are booking a place in Malacca every 1 minutes on Agoda.com
    All guests (11845)
    All room types
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    Show reviews that mention 

    Showing 4677 verified guest comments
    12345
    9.2
    Exceptional
    Qina from Malaysia
    Family with teens
    Three Bedroom Apartment
    Stayed 1 night in August 2019

    Super best and awesome place”

    Before booked i read the review and so many guests said this apartment quite bad. However, after arrived there, the apartment is soooooo clean and beautiful. I dont get it why so many guests complained about ut. Me and my family love the apartment so much, it was clean with english-style for interior design and has nice view of Malacca city. I am recommended to family trip to stay here. The facilities are superb especially the swimming pool as you can watch the view of Malacca while swimming. And also you can watch sunset if you swim around 6.30 - 7pm. Besides, i dont get it guests said that they are having difficulty to wait for the lift and parking. But for us the lift was so fast and for the parking you just need to follow the directions from the receptionist. They guide you precisely to where you should park. At first before check in, you just drop by someone at the lobby to check in until the gave you the direction where to park. Overall, this apartment is highly recommended !

    Reviewed August 22, 2019
    10.0
    Exceptional
    Ruqaiyah from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in September 2020

    The best experience for this year”

    Late check in with young children, but the staffs are friendly & very helpful.. love the location which quite to many new attraction ni Malacca city.. yet the management should do something for lift waiting time.. only 4 lift for 41 levels of room hotels & residencies 😩.. yet, my children love it, so I’m a happy mommy 😂

    Reviewed October 04, 2020
    8.8
    Excellent
    Mohd from Malaysia
    Stayed 2 nights in July 2017

    Nice Stay”

    Well, i would say good rather than excellent. dont get me wrong. this is a 4 star hotel so you get what you pay for. Hotel signage quite confusing at first if you park your car at level 3A. You might see swiss garden hotel signage together with the shore hotel itself. I have no issue with elevator like most of the comments here i guess because we are staying during weekdays. love the facilities provided in the room (3-bedroom suite) especially the microwave, oven, washing machine with drying mode, refrigerator & it is all electrolux brand. even though the microwave fail to perform after we use it for 3 times the maintenance guy replace the whole set. However, the oven is not even working because the electricity is not connected, what a surprise! other than that everything is working fine. Hotel with kitchenette concept is great especially for family stay however the cutlery provided far away from complete. no knives, no fork, no tablespoon except teaspoon, no plate. This room is meant for 5 people however glass & mug provided even the mineral water only for 4. It is kind of inappropriate when you have all the appliances but no proper supporting cutlery. Generally room cleanliness is good except there is some sort of weird smell coming off from the shower water drainage. happen in shared shower room for bedroom 1 & 3. However shower in bedroom 2 is perfect!. I am not really a fan of connecting room. In this suite, room 1 & 3 is separated from room 2 but connected via main door. Bathroom for room 2 is more exclusive & roomier than for shared bathroom in room 1(master bedroom) & 3. kind of weird layout. I have no issue with bathroom facilities & cleanliness for room 2 except the frosted glass bathroom for a family stay. it would be ok/nice if you are a couple. The balcony view is nice but no furniture provided so you really need to stand to enjoy the view. Room feature let the air conditioner unit turned off once you open the balcony door. cool features for env

    Reviewed July 15, 2017
    10.0
    Exceptional
    Mohamed from Singapore
    Family with young children
    Studio Suite
    Stayed 2 nights in August 2018

    Exceptional”

    Spacious and most importantly cleaned rooms. Booked 2 rooms for the studio suites for my family of 7 and it was beyond my expectations despite the pros and cons reviews from tripadvisor. Thank you the Shore hotel and residences for accomodating to our request for interconnecting rooms on a higher floor for our 2 night stay. Will defitnetly come back in future.

    Reviewed August 13, 2018
    10.0
    Exceptional
    Zaleha from Malaysia
    Couple
    Studio Suite
    Stayed 1 night in October 2020

    BEST SERVICES EVER”

    Dear The Shore Residences, Kindly be informed that, Ms Syafinaz has entertained me and my husband very well during check in. I love the way she explained to me about the air conditioning system, facilities and awareness of covid 19. I was supposed to check in only for a night, but because i am still in honeymoon dayyyy and super duper comfort with the room, cleanliness and services. Me and husband has decided to extend another night!!! To be honest, The Shore Residences is a MUST PLACE TO GO OR MUST IN YOUR BUCKET-LIST!! Last but not least, thanks Syafinaz for the extra mile services. Thanks!

    Reviewed October 25, 2020
    9.6
    Exceptional
    vekneshwari from Malaysia
    Couple
    Premier Suite
    Stayed 1 night in April 2019

    Premier suite - luxury stay”

    The room was very spacious....suitable for couples as the bath tub and the see through glass was very romantic....tv had indian channel, which was a suprise as many hotels dont provide that...so thank u to the hotel management. Balcony view was spectacular....can see most of malacca town and its just infront of malacca river 😍. I would definately recommend this hotel.

    Reviewed April 29, 2019
    9.6
    Exceptional
    Hana from Malaysia
    Solo traveler
    Studio Suite
    Stayed 1 night in March 2020

    Good stay”

    it is my 3rd time here at the shore hotel. love the ambiance and surroundings because it is near to almost everything. most of the places are walking distance. please alert that the bathroom is see through where u can actually see the shadow of the person who use the bathroom 😆 the pool is big and nice but the infinity pool at the shore residence side is a bit dirty and slippery.

    Reviewed March 10, 2020
    8.4
    Excellent
    Tzi from Singapore
    Family with young children
    Three Bedroom Apartment
    Stayed 2 nights in June 2018

    Value for money but a distance from Jonker Street”

    We stayed in the residences. It was big and well kept, however no wifi, and we had to either call the receptionist on our phone go personally to request for housekeeping. The swimming pool is accessible to guests from the shore hotel, the shore residences and swiss garden hotel, however only guests from swiss garden hotel can access the indoor swimming pool and sauna. Overall, the stay is good provided if you drive as the parking is free of charge currently. Special mention to the receptionist who is very knowledgeable and provided us with good advice.

    Reviewed June 19, 2018
    8.0
    Excellent
    MOHD from Malaysia
    Family with teens
    Studio Suite
    Stayed 2 nights in August 2019

    Great Place To Unwind Yourself”

    Plus (+) Nice hotel with good facilities. Room is spacious with a good view of the city and partial view of the Malacca Straits. Comfy bed and clean toilet with good water pressure. Aircon working well too The sky deck & pampas cafe are just amazing to unwind yourself and enjoy the skyline of Malacca at night. Minus (-) Location-wise. Far from Banda Hilir & Dataran Pahlawan which is the happening place in Malacca@MELAKA. Need a car to get to Banda Hilir. Too many guests during weekend when we stayed there before so checking in takes a long time. Better stay during weekdays with less guests at much lower prices per night.

    Reviewed August 21, 2019
    10.0
    Exceptional
    Siew from Malaysia
    Solo traveler
    Studio Suite
    Stayed 1 night in May 2018

    Best Value for Money, Comfy and Clean”

    I have stayed in other Hotel before who provide similar kind of residences type. This is the best that I have experienced and it is situated just next to the mall only, very convenient if you can get last minute necessity from Aeon Wellness store. The interior is new and modern and the bathroom is super clean. Water pressure is just nice and rest assured that you will enjoy your shower without any hassle with temperature or pressure problem. Well, as for car park there is a tip. It is best that you park your car at level 4, look for block A which is the entrance to get to The Shore(Lobby located at G floor, shortcut to mall at 3A floor).

    Reviewed May 22, 2018
    7.6
    Very good
    Chong
    Family with young children
    Studio Suite
    Stayed 1 night in December 2018

    Stay at 37th floor, fantastic sunrise view~! ”

    Prior to staying at The Shore Hotel (TS), we were staying at Swiss Garden Hotel (SG) 2 days before~ SG is at another tower on the same development with TS, sharing the 9th floor water play pool, infinity pool & gym facility~ I have to say, Swiss Garden is better than The Shore and surprisingly it was cheaper than The Shore~ Here's compassion: ►both hotels have the similar layout and same type of balcony~ ►SG have carpet flooring and aircon corridor~ TS has parquet flooring & non-aircon corridor~ ►SG has digital TV which also received Singapore channels in HD, while TS TV has poor reception~ ► SG has a nice bathtub, which TS dun~ ► TS has a induction cooker, while SG dun~ ► SG has a better & slight bigger sofa than TS~ ► SG is using centralised aircon while TS using split aircon with its compressor unit at the balcony~ Despite its shortfall, my unit at 37th floor made up for it~ Fantastic view which oversee half of malacca~ I can see sunrise laying on my bed~

    Reviewed December 06, 2018
    9.2
    Exceptional
    Meng from Singapore
    Family with teens
    Stayed 1 night in June 2017

    Wonderful”

    I stayed in the 3 bedroom suite and it is simply superb! The room is so beautiful! Especially the master bedroom. The layout is such that there is a tiny room next to the master bedroom to sleep one person. The master bedroom sleeps two. And another two sleeps in a separate side with 2 single beds. The view from the balcony is simply superb at night. You overlook the entire Malacca nightview. Wonderful. Spotted some crumbs on the sofa, hence the 4 star cleanliness rating. However, the issue with the lifts still exist. So, just try to go out early, and you should be fine. From the carpark to the lobby, you can use the stairs, it is much faster than waiting for the non-existent lift to come. There are more lifts serving the higher floors so your lift will still come if you take awhile to admire the scenery. Don't rush and just enjoy your time here.

    Reviewed July 20, 2017
    9.2
    Exceptional
    WeiMenn from Malaysia
    Business traveler
    Studio Suite
    Stayed 2 nights in August 2019

    Good stay and strategic location”

    I always traveled to Malacca for both personal and business trip. The Shore is one of the hotel I would strongly recommend as the location is very strategic that convenient to travel around.

    Reviewed August 05, 2019
    8.4
    Excellent
    Wan from Malaysia
    Family with young children
    Studio Suite
    Stayed 2 nights in October 2018

    Overall excellent BUT...”

    This is my second time stay at this hotel (The Shore Hotel). Overall EXCELLENT but something I notice that the pool are used also by local (family/group of kids) as they are using entrance from mall/parking (free parking - level 3/3a) and easily can access to level 9 (pool) ONLY via The Shore Hotel without any security control (access card provided to tenant but anyone with/without card can access to any floor as the elevator access control is not working. (I already try it to my room, other floor, pool and yes, you can access to any floor) I was thinking, is it fair to tenant who pay few hundred Malaysia Ringgit per night for their family for holiday trip and suddenly you notice that it was a PUBLIC swimming pool? No privacy at all. For Swiss Garden Hotel, you have to used your card access for elevator and to swimming pool. (no issue on this hotel).

    Reviewed November 02, 2018
    8.8
    Excellent
    Steven from Singapore
    Family with teens
    Studio Suite
    Stayed 1 night in December 2018

    Nice staff with good service and value for money with superb view ”

    Stopover for 1 night before we head back to Singapore from Penang. Reach at 2am due to jam and was attended by helpful counter staff and security staff. Directed me to a reserve lot on ground floor reserved for apartment guest. Room was clean and spacious and this is my 2nd stay here. Value for money. But price was rather high if we stay on Friday or Saturday. Superb view at 29th storey with shopping mall within the same building. Will definitely stay here again when I visit Malacca next time.

    Reviewed December 21, 2018
    8.0
    Excellent
    Azaharin from Singapore
    Group
    Stayed 1 night in August 2016

    Long Waiting Lifts”

    Understanding from other reviewers that the only issue with The Shore Hotel and Residences are mainly due to the lift. And I experienced the same issue too, having 4 lifts inclusive of 1 "Special Service" not understanding for what purpose. The lifts are shared with staffs that really caused them having issues entering with their trolleys. Its take longer to check out especially when there is a need to check rooms first by housekeeping dept. And with heavy usage of lifts during this period. the staffs take longer to check and verify. At the same time The Shore and Swiss Garden seems to be having the same issue as they are sharing facilities within same building.

    Reviewed August 22, 2016
    7.2
    Very good
    Guek from Singapore
    Couple
    Studio Suite
    Stayed 1 night in June 2018

    Good for Family Stay, Not Recommended got Couples”

    Looks good at the building exterior. Nonetheless, it's relatively good for the price in consideration to the other generic hotels in the area. Carpark:  Steep ramp into the multi-storey carpark that goes directly to 5th floor as the first visitor parking floor. A little confusing because it's shared with another hotel (Swiss Hotel), the residences, and shopping mall visitors, all applicable on the same floor, but accessible at different lift lobby. Shore hotel is at Lobby or carpark Area A. Reception: Hotel reception counter is just a small room, smaller than economic boutique hotels so don't expect the environment of a traditional hotel reception. It can crowd and forms a long queue outside the room quickly during check-in and out period, long enough to hog and block movement at the drop off point. Lifts:  There are 6 lifts in total with only 3 lifts serving the hotel rooms, 2 lifts just to the carpark and common areas, and 1 lift to the roof bar. Unfortunately the lifts malfunction and seems buggy rather randomly, creating panic and an unnecessary crowd quickly at almost every public floor. Room: All rooms come with 2 single beds (no King / Queen beds are available), unless you get the family suite that comes with multiple rooms (like a typical house or apartment). There's a huge balcony for almost every room. Not an ideal place to stay for couples, but excellent for families.  Swimming Pool: Does not have the proper swimming pool, but a pool with plenty of kids-oriented features to play with water. Can be very noisy as the pool is often crowded with kids. The pool is shared with another hotel, and likely the residences too. Roof Bar: Beautiful scenery at 41st floor over small bites and drinks. You may further purchase tickets to go to the 43rd floor, the highest point of the building, for a panoramic view. Good place for wedding proposals, but rooms not good for couples (maybe stay elsewhere). 

    Reviewed June 11, 2018
    10.0
    Exceptional
    Angelina from Malaysia
    Group
    Stayed 3 nights in May 2017

    Luxurious living”

    Not only were the staff members helpful when we had some problem in one of the toilets, they immediately offered to move us to another apartment. This is a great place for family gatherings and definitely if it is for a long period. Besides, we had our elderly father who needed to change his clothes constantly and the washing machine + dryer was absolutely convenient. Shore residences is obviously a home away from home for us!

    Reviewed May 30, 2017
    9.2
    Exceptional
    Wooi from Malaysia
    Group
    Three Bedroom Apartment
    Stayed 1 night in December 2016

    One of the best hotel in Malacca”

    One of the best hotel in Malacca! With nice hotel apartment suite design and wide space. check in time are averagely acceptable as that time are Christmas eve. Location of hotel are nice as well where guest can easily access to local food, Malacca river, and even App based like Uber Grab.

    Reviewed May 10, 2017
    9.6
    Exceptional
    Jessica from Malaysia
    Family with teens
    Studio Suite
    Stayed 1 night in January 2021

    Exceptional”

    One of the best value for money hotel to stay in. Strongly recommend cos it’s Centre of the town. Reasonable price , nice room good view friendly staffs. What else can I say, very satisfied. Always my preferred hotel to stay in whenever I’m in Malacca.

    Reviewed January 11, 2021
    12345
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