The Shore Hotel & Residences
The Shore Hotel & Residences
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10.0
Exceptional

"Perfect location, spacious unit and big swimming pool."

mohd M.

|

May 8, 2018

Studio Suite - Guestroom The Shore Hotel & Residences
Studio Suite - Guestroom
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Interior view The Shore Hotel & Residences
Interior view
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Interior view The Shore Hotel & Residences
Interior view
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Swimming pool The Shore Hotel & Residences
Swimming pool
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See map The Shore Hotel & Residences
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Excellent
Location
8.2
See all 6 photos The Shore Hotel & Residences
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What guests are saying:
Good location. But long q for check in procedure during weekend.
KING from Malaysia
Family with young children
A quick and fast service during the check in process. then the room connectivity to lift ease me and family. parking to lift and lift to room. Very good for short trip here. Thanks the shore
Asmawi from Malaysia
Family with young children
Everything was good except WiFi was very weak during my stay. Please improve.
WAI from Malaysia
Family with teens
I love this hotel. The room are spacious & big with affordable price. Room also clean and helpful staff. My kids really enjoy the swimming pool. Lift quite slow and hard to get because it always full. It would really great IFQ you offer room with breakfast.
SITI from Malaysia
Family with young children
Must have package include breakfirst
INTAN from Malaysia
Family with young children
I was stayed room 13 010, Washroom smelly all the time. Need to wait long for take lift. Overall is great hotel, location near to attrative place. Staff are very helpful.
Grace from Malaysia
Family with young children
Nice hotel. room are big clean and best of all beautiful sunset from the room.
Amiruddeen from Malaysia
Couple
Overall we enjoyed our stay there. The children loved the pool and the adults enjoyed the sauna. My only irk was the slow response to emails that were sent with queries to our reservation. Communication with guests needs to be improved on.
Lynn from Singapore
Family with young children
Rate sgt murah. Bilik besar n bersih. Pool pun best. Very recommended.
Shada from Malaysia
Family with young children
Happy with the hotel, good location and nice scenery from the roof to facilities. Thanks for the staff for the arrangement!. Highly recommend to stay.
Choon from Malaysia
Family with young children
Very good
From 6181 reviewsSee what guests said
7.6
/
10
Very good value for money
7.7
Recommended by 80% of guests
Value for money7.7
Distance to city center1 km
Location rating8.2
Nearest airportBatu Berendam Airport (MKZ)
Distance to airport6.6 km
  • Located in heart of Malacca

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

Room choices
This property is in high demand!Booked 52 times since yesterday | 89 travelers are looking at this property right now
Three Bedroom Apartment
Three Bedroom Apartment
...
  • Room size: 116 m²/1249 ft²
  • Pool view
  • 1 king bed & 2 single beds ...
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Studio Suite
Studio Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Premier Suite
Premier Suite
...
  • Room size: 61 m²/657 ft²
  • Partial sea view
  • 1 king bed
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Premium Suite Shared Bed
Premium Suite Shared Bed
...
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    Suite Premier
    Suite Premier
    ...
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      Premium Suite
      Premium Suite
      ...
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        Apartment - 3 Bedrooms
        Apartment - 3 Bedrooms
        ...
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          Apartment - 3 Rooms
          Apartment - 3 Rooms
          ...
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            Suite Studio
            Suite Studio
            ...
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              What people love about the property

              • 9.2
                Exceptional

                "Great stay with great staff services"

                wen C.

                |

                October 20, 2017

              • 10.0
                Exceptional

                "Nice place to stay!"

                Nadirah

                |

                September 12, 2017

              • 10.0
                Exceptional

                "Great for big family"

                Jason O.

                |

                January 6, 2017

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              More about The Shore Hotel & Residences

              More about The Shore Hotel & Residences

              9.2
              Exceptional

              "Very convenient and suitable for big family."

              ELYSA

              |

              April 2, 2018

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What they offer

              10.0
              Exceptional

              "Place was superb and attentive staff and easy to reach."

              Joan

              |

              February 16, 2018

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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Real reviews from real guests

              Agoda Reviews (6181)Booking.com Reviews (2843)
              7.6
              /
              10
              Cleanliness7.5
              Facilities7.3
              Location8.2
              Service7.1
              Value for money7.7
              Provided by verified guests of Agoda
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              All guests (6181)
              All room types
              Showing 2623 verified guest comments
              12345
              8.0
              Excellent
              CHOON from Singapore
              Family with teens
              Three Bedroom Apartment
              Stayed 2 nights in December 2018
              Spacious 3 bedroom apartment”
              Pros - very spacious living, dinning and open concept kitchen with microwave oven provided. Level 9 has infinity pool, children pool, and gym. Master bedroom is big with king size bed, hair dryer provided. 2 bathrooms with rain shower and shower head, necessary toiletries and towels provided. 5 mins walking distance to convenient shop and few coffee shops selling local food. Free parking available for residents. There is a rubbish bin at the lift lobby, so residents can discard rubbish there if don't required house keeping. Cons - do not book during Fri and Sat. There is only 2 lifts for each Tower. During peak hrs eg., before lunch and checkout, or dinner time, can took more than half hr also unable to get into the lift. In the end, we all walked down 15 storey to ground level. When we took the lift on Monday during 12pm to checkout, it was a breeze. There is no phone in the apartment, if need house keeping, needed to go to front desk which is quite a distance from Tower 3.
              Reviewed December 11, 2018
              8.8
              Excellent
              KAI from Malaysia
              Family with young children
              Studio Suite
              Stayed 1 night in December 2018
              Spacious room with good facilities”
              The room is really big, the king size bed also super big, downstair got shopping centre,restaurant and have swimming pool, jaguzzi and children water park. If you have kid, I will truely recommend this hotel for you.
              Reviewed December 08, 2018
              8.8
              Excellent
              VINOTHINI from Malaysia
              Couple
              Premier Suite
              Stayed 1 night in December 2018
              Excellent”
              The television provided is very dissatisfied as it couldn't access neither our USB drive or Phone connection. Its quite old model, and set quite far from the bed. Moreover, as being displayed in picture, there has to be a tea table set at the balcony, but we do not find any there The hotel is highly rated and recommended, therefore these facilities should also brought to concern. Other than these above we had a pleasant stay at The Shore & Residence. Thank you for your prompt services during our stay.
              Reviewed December 13, 2018
              6.4
              Good
              Nurul from Malaysia
              Family with young children
              Studio Suite
              Stayed 1 night in December 2018
              LACK OF FACILITIES SERVICE”
              This is were be my first and last stay. Long queue with the service lift. I have been waiting for 30-40minutes to using the lift with my kids and pregnant woman due to high occupancy. Lift should be allocate more than 4 because the building has 40 floor. The building very complicated which is you have to walk far away and have to changed lift. Room was ok but frustrated with the transparent toilet. The transparent toilet design really not suitable for family staying. I would not recommended this property.
              Reviewed December 12, 2018
              9.6
              Exceptional
              sarimah from Malaysia
              Family with young children
              Studio Suite
              Stayed 2 nights in November 2018
              overall is five star.. location, the pool is very nice especially for kids.. ”
              but a bit dissapointed because i booked room with breakfast.. but during check-in the reception told me that their hotel didnt provide breakfast. so im a bit blur... should i ask for refund or complaint ? but i dont know with hotel or with agoda..
              Reviewed December 06, 2018
              9.6
              Exceptional
              nor from Malaysia
              Family with young children
              Studio Suite
              Stayed 1 night in November 2018
              Big room but aircond sometimes okay sometimes not okay”
              Room was very spacious . They provide interconnected room . Nice pool but there was no towel at pool . You must bring your own towel to pool . Dont forget to try their mini sauna inside changing room . I highly suggest you all to ask for room with pool view so that you have nice view from your room .
              Reviewed December 04, 2018
              8.4
              Excellent
              LEE from Singapore
              Family with young children
              Three Bedroom Apartment
              Stayed 2 nights in December 2018
              Excellent”
              Everything S OK except 3 rm apt need to go to another twr, too long waiting for lifts always full, have to wait at least 20 mins to half an hour .There s a Tangs store below for shopping and convenient stores opposite .
              Reviewed December 11, 2018
              3.6
              Ee from Malaysia
              Family with young children
              Studio Suite
              Stayed 1 night in December 2018
              Poorly maintained ”
              Except for location, the facilities and room are poorly maintained. Staff are not accommodative. I have requested connecting room but air con in one of our room spoiled. They only allowed us to change one room to different floor instead. This give us trouble to take care of our kids and infant. Will not stay again. Lift service is terrible slow.
              Reviewed December 11, 2018
              5.2
              Halmi from Malaysia
              Family with teens
              Three Bedroom Apartment
              Stayed 1 night in December 2018
              Above average”
              Limited and small lift that takes too long to reach your floor. Make it worst when everybody arrive or check out at the same time. Had to wait for almost half an hour to get a lift and others complaint to have even waited longer.
              Reviewed December 11, 2018
              7.2
              Very good
              Nor from Malaysia
              Family with young children
              Studio Suite
              Stayed 2 nights in November 2018
              Very good”
              Stay for 2 nights at studio suite. Overall it was ok. Spacious room. For cleanliness - average. For first timer- for me a bit confusing regards to the lift😅. Should avoid lift “car park” if want to go to room. No breakfast or in room order for food. Can go and pay to Swiss garden hotel if want a buffet breakfast.
              Reviewed December 08, 2018
              9.2
              Exceptional
              MASLINA from Malaysia
              Family with young children
              Studio Suite
              Stayed 1 night in August 2018
              Nice hotel but mostly shop in the mall are closed.”
              Nice hotel. Spacious room with nice decoration. Mostly the shops in the mall closed. Not happening like before.
              Reviewed December 12, 2018
              9.6
              Exceptional
              SITI from Malaysia
              Family with young children
              Studio Suite
              Stayed 1 night in November 2018
              Spacious room ”
              I love this hotel. The room are spacious & big with affordable price. Room also clean and helpful staff. My kids really enjoy the swimming pool. Lift quite slow and hard to get because it always full. It would really great IFQ you offer room with breakfast.
              Reviewed November 26, 2018
              8.4
              Excellent
              nur from Malaysia
              Family with young children
              Studio Suite
              Stayed 1 night in November 2018
              The lift is super annoying”
              The room is big and comfy to move around. But we found fries laying around on the floor. Facilities in the room like tv and shower are satisfying. The pool is wonderful. My kid and I really enjoyed it. The great downside of this hotel is the lift. My wife have to hold my kid who is sleeping and wait for 20 minutes for it. You can only imagine the numbness that she felt afterwards. Sigh. Overall, a nice stay at the hotel.
              Reviewed November 25, 2018
              9.2
              Exceptional
              Lynn from Singapore
              Family with young children
              Three Bedroom Apartment
              Stayed 1 night in November 2018
              First time with The Shore”
              Overall we enjoyed our stay there. The children loved the pool and the adults enjoyed the sauna. My only irk was the slow response to emails that were sent with queries to our reservation. Communication with guests needs to be improved on.
              Reviewed November 23, 2018
              2.0
              Nasrul from Malaysia
              Family with young children
              Premier Suite
              Stayed 1 night in December 2018
              Service”
              The lift service was terrible. Waiting for about 45 minutes to enter the lift was not good indicator. Also, the cleaner were using the same lift with their big trolley during the peak hour, check-out time.
              Reviewed December 13, 2018
              5.2
              mohd from Malaysia
              Family with young children
              Studio Suite
              Stayed 2 nights in December 2018
              problem with facilities”
              lift problem, too slow. jammed.
              Reviewed December 13, 2018
              2.8
              Ahmad from Malaysia
              Business traveler
              Studio Suite
              Stayed 1 night in November 2018
              Nice room”
              Good and very comfortable
              Reviewed December 13, 2018
              8.8
              Excellent
              Sandra from Malaysia
              Family with teens
              Studio Suite
              Stayed 1 night in December 2018
              Good”
              Totally the Hotel is good... but too expensive..
              Reviewed December 11, 2018
              5.2
              Charlene from Malaysia
              Family with young children
              Premier Suite
              Stayed 1 night in December 2018
              Disappointment on room cleaning”
              when i saw this hotel from agoda i was very satisfied with it. Once i checked in, the floor is not mop (very sticky), the table or cabinet with dust, bedsheet with blood and the toilet bowl after flush always come out with the bad smell (so disgusting) Location is good but staff not really friendly. Facilities is good but too bad we did not use it especially the swimming pool Lift was a problem for us.. few times we waiting for the lift when the door is open always is the staff with the cleaning stuffs and we have to keep waiting. (hotel suppose need to have own service lift) car park instruction is not clear (hope to be improve)
              Reviewed December 12, 2018
              10.0
              Exceptional
              Bibi from Malaysia
              Family with young children
              Three Bedroom Apartment
              Stayed 1 night in May 2018
              nice”
              very nice place for family stay
              Reviewed December 10, 2018
              12345
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              The Shore Hotel & Residences
              |Very good 7.6
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