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7.6

Very good
/10
(14,149 reviews)See what guests said
Housekeeping372
View227
Swimming Pool121
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
The Shore Oceanarium

The Shore at Malacca River Shopping Mall

10 m

The Shore Sky Tower

20 m

Kampung Morten

160 m

Villa Sentosa

170 m

Popular landmarks
Chinatown - Melaka

890 m

Jonker Street Night Market

900 m

Baba & Nyonya Heritage Museum

910 m

Red Square (Dutch Square)

940 m

Christ Church

950 m

Closest landmarks
Nephrology

280 m

Paediatrics

280 m

Plastics & Reconstructive Surgery

280 m

Southern Hospital

280 m

Putra Specialist Hospital

290 m

The Shore Hotel & Residences

"Love all the facilities"

Hakimi - May 14, 2022
Studio Suite - Bedroom The Shore Hotel & Residences
Exterior view The Shore Hotel & Residences
View The Shore Hotel & Residences
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Removed from saved list

2021

The Shore Hotel & Residences

Level GF-27, 193, Pinggiran @ Sungai Melaka, Jalan Persisiran Bunga Raya, Malacca City Center, Malacca, Malaysia, 75100 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Strategically situated in Malacca City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Jonker Street Night Market. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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This property is in high demand!

69 travelers have booked today.

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
  • 140 meters to public transportation

  • Located in heart of Malacca

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

Value for money7.7
Distance to city center0.7 km
Location rating8.3
Nearest airportMalacca International Airport (MKZ)
Distance to airport7.1 km

Rooms available at The Shore Hotel & Residences

Three Bedroom Apartment
...
  • Room size: 116 m²/1249 ft²
  • Pool view
  • 1 king bed & 2 single beds ...
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3-Bedroom Deluxe Apartment
...
  • Room size: 116 m²/1249 ft²
  • Pool view
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Premier Suite
...
  • Room size: 61 m²/657 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Studio Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Studio Twin
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Superior Studio
...
  • Room size: 40 m²/431 ft²
  • River view
  • 2 single beds and 1 sofa be...
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Three Bedroom Suite
...
  • Room size: 123 m²/1324 ft²
  • Balcony/terrace
  • 3 single beds and 1 king be...
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Studio Suite
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
Three Bedroom Suite
...
  • Room size: 123 m²/1324 ft²
Enter dates to see prices
3 Bedroom Apartment
...
  • Room size: 114 m²/1227 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Shore Hotel & Residences?

Check-in is from 03:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to The Shore Hotel & Residences?

For those who wish to drive their own cars, The Shore Hotel & Residences has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at The Shore Hotel & Residences?

Wake up to a great buffet breakfast at The Shore Hotel & Residences. A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 30 MYR for adults and 20 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Shore Hotel & Residences?

The Shore Hotel & Residences features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at The Shore Hotel & Residences?

Large events and gatherings such as weddings and private events can be hosted at The Shore Hotel & Residences. Small or intimate events like birthday parties and graduation parties can also be accomodated.

Can business events be hosted at The Shore Hotel & Residences?

On-site venues and convenient event services make The Shore Hotel & Residences an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The venue available at the hotel can accommodate you and your guests. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at The Shore Hotel & Residences?

The Shore Hotel & Residences does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Shore Hotel & Residences?

The closest train, metro, or bus station to The Shore Hotel & Residences is Hang Tuah Monorail Station, 140 m away.

What restaurants are nearby The Shore Hotel & Residences?

The Shore Hotel & Residences’s neighborhood is Malacca City Center which includes popular restaurants such as Sky Garden Restaurant, Rock Bottom Malacca and Pampas Sky Dining Steakhouse.

What popular shopping places are close to The Shore Hotel & Residences?

The Shore Hotel & Residences is located in Malacca City Center area which features shopping places such as Mahkota Parade, The Shore at Malacca River Shopping Mall and Tuah Walk.

What are popular attractions near The Shore Hotel & Residences?

The Shore Hotel & Residences’s location in the Malacca City Center neighborhood makes it close to famous attractions including Menara Taming Sari, A Famosa Fort and River Walk.

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Explore the neighborhood

What people love about The Shore Hotel & Residences

  • 10

    Exceptional

    "Love all the facilities"

    Hakimi

    |

    May 14, 2022

  • 7.6

    Very good
    Location

    "Located in the middle of the city centre, convenience to access many attractions around the city."

    Zaki

    |

    May 12, 2022

  • 7.6

    Very good
    Staff 

    "The staffs provide great hospitality & most of the facilities work well."

    Zaki

    |

    May 12, 2022

Property ranking|Compared to 2,112 Malacca properties
See all rankings
Room size
75 sqm.
Location score
8.3/10
Cheapest price score
Value for money score
7.7/10
Bigger than
98
%
of Malacca properties
Better than
88
%
of Malacca properties
Better than
86
%
of Malacca properties
Better than
85
%
of Malacca properties
Overall rating:

7.6

Very good
14,149 reviews
Cleanliness
7.5
Facilities
7.4
Location
8.3
Read all reviews >
What travelers say they love:
The best place to stay in Melaka at this time
RAJA from Malaysia
Couple
More about The Shore Hotel & Residences

More about The Shore Hotel & Residences

The Shore Hotel & Residences

For travelers who want to take in the sights and sounds of Malacca, The Shore Hotel & Residences is the perfect choice. Its convenient location right in the city center allows you more time to see all that Malacca has to offer. Enjoy more possibilities on your vacation at The Shore Hotel & Residences, with its convenient location just 890 m from the Jonker Street Night Market.
All offerings provided by The Shore Hotel & Residences help to ensure a pleasant stay for all travelers. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at The Shore Hotel & Residences. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at The Shore Hotel & Residences. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Every stay is a new experience with various interesting room layout options at The Shore Hotel & Residences, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Shore Hotel & Residences. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at The Shore Hotel & Residences including halal options.
A day in will be as fun as a day out with ranges of recreational activities offered at The Shore Hotel & Residences. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in Malacca! A great museum trip can be had at Baba & Nyonya Heritage Museum located 900 m away, with local art that provides a sense of the region. Be sure to visit Red Square (Dutch Square) located 920 m away, an item on every checklist of those who travel to Malacca.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 89% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 88% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 89% of other accommodations in Malacca.

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Amenities and facilities
Very good
Facilities

7.4

Most talked about facilities

Swimming Pool

394 mentions

Housekeeping

286 mentions

Internet

119 mentions

View

70 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Happy hour
  • Restaurant [halal]
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Seating area
  • Shower
  • Toiletries
  • TV [flat screen]
Food and dining
Restaurants on site

Garden Terrace

  • Cuisine: American, Asian, International
  • Menu: Buffet, A-la-carte

Sky Deli

  • Cuisine: Asian, Malaysian
  • Menu: Buffet
Location
Level GF-27, 193, Pinggiran @ Sungai Melaka, Jalan Persisiran Bunga Raya, Malacca City Center, Malacca, Malaysia, 75100
Excellent
Location

8.3

Airports

  • Malacca International Airport (MKZ)
    7.1 km
  • Kuala Lumpur International Airport (KUL)
    85.2 km

Public transportation

  • Hang Tuah Monorail Station
    140 m
  • Hang Jebat Monorail Station
    510 m

Hospital or clinic

  • Nephrology
    280 m

Shopping

  • Dataran Pahlawan Melaka Megamall
    1.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    230 m
What's nearby

Popular landmarks

  • Chinatown - Melaka
    890 m
  • Jonker Street Night Market
    900 m
  • Baba & Nyonya Heritage Museum
    910 m
  • Red Square (Dutch Square)
    940 m
  • Christ Church
    950 m
  • Stadthuys
    960 m
  • St. Paul's Hill & Church (Bukit St. Paul)
    1.2 km
  • Menara Taming Sari
    1.4 km
  • A Famosa Fort
    1.7 km
  • The Huskitory
    4.7 km

Nearby landmarks

  • The Shore Oceanarium
  • The Shore at Malacca River Shopping Mall
    10 m
  • The Shore Sky Tower
    20 m
  • Hang Tuah Monorail Station
    140 m
  • Kampung Morten
    160 m
  • Villa Sentosa
    170 m
  • Plaza Hang Tuah
    180 m
  • Nephrology
    280 m
  • Paediatrics
    280 m
  • Plastics & Reconstructive Surgery
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from11:00

Getting around

  • Distance from city center0.7 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)30 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors40
  • Number of restaurants2
  • Number of rooms 400
  • Room voltage240
  • Year property opened2017

Parking

  • Daily parking fee0 MYR

Reviews of The Shore Hotel & Residences from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.5
Facilities7.4
Location8.3
Service7.4
Value for money7.7
High score for Malacca
Rating
9+ Exceptional (1,276)
8-9 Excellent (647)
7-8 Very Good (1,327)
6-7 Good (619)
<6 Below Expectation (1,731)
Time of the year
Mar - May (1,248)
Jun - Aug (1,275)
Sep - Nov (1,363)
Dec - Feb (1,714)
All guests (14,149)
All room types
All languages

Show reviews that mention 

Showing 5,600 verified guest comments
12345
9.2
Exceptional
Qina from Malaysia
Family with teens
Three Bedroom Apartment
Stayed 1 night in August 2019

Super best and awesome place”

Before booked i read the review and so many guests said this apartment quite bad. However, after arrived there, the apartment is soooooo clean and beautiful. I dont get it why so many guests complained about ut. Me and my family love the apartment so much, it was clean with english-style for interior design and has nice view of Malacca city. I am recommended to family trip to stay here. The facilities are superb especially the swimming pool as you can watch the view of Malacca while swimming. And also you can watch sunset if you swim around 6.30 - 7pm. Besides, i dont get it guests said that they are having difficulty to wait for the lift and parking. But for us the lift was so fast and for the parking you just need to follow the directions from the receptionist. They guide you precisely to where you should park. At first before check in, you just drop by someone at the lobby to check in until the gave you the direction where to park. Overall, this apartment is highly recommended !

Reviewed August 22, 2019

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10.0
Exceptional
Ruqaiyah from Malaysia
Family with young children
Studio Suite
Stayed 1 night in September 2020

The best experience for this year”

Late check in with young children, but the staffs are friendly & very helpful.. love the location which quite to many new attraction ni Malacca city.. yet the management should do something for lift waiting time.. only 4 lift for 41 levels of room hotels & residencies 😩.. yet, my children love it, so I’m a happy mommy 😂

Reviewed October 04, 2020

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8.8
Excellent
Mohd from Malaysia
Stayed 2 nights in July 2017

Nice Stay”

Well, i would say good rather than excellent. dont get me wrong. this is a 4 star hotel so you get what you pay for. Hotel signage quite confusing at first if you park your car at level 3A. You might see swiss garden hotel signage together with the shore hotel itself. I have no issue with elevator like most of the comments here i guess because we are staying during weekdays. love the facilities provided in the room (3-bedroom suite) especially the microwave, oven, washing machine with drying mode, refrigerator & it is all electrolux brand. even though the microwave fail to perform after we use it for 3 times the maintenance guy replace the whole set. However, the oven is not even working because the electricity is not connected, what a surprise! other than that everything is working fine. Hotel with kitchenette concept is great especially for family stay however the cutlery provided far away from complete. no knives, no fork, no tablespoon except teaspoon, no plate. This room is meant for 5 people however glass & mug provided even the mineral water only for 4. It is kind of inappropriate when you have all the appliances but no proper supporting cutlery. Generally room cleanliness is good except there is some sort of weird smell coming off from the shower water drainage. happen in shared shower room for bedroom 1 & 3. However shower in bedroom 2 is perfect!. I am not really a fan of connecting room. In this suite, room 1 & 3 is separated from room 2 but connected via main door. Bathroom for room 2 is more exclusive & roomier than for shared bathroom in room 1(master bedroom) & 3. kind of weird layout. I have no issue with bathroom facilities & cleanliness for room 2 except the frosted glass bathroom for a family stay. it would be ok/nice if you are a couple. The balcony view is nice but no furniture provided so you really need to stand to enjoy the view. Room feature let the air conditioner unit turned off once you open the balcony door. cool features for env

Reviewed July 15, 2017

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10.0
Exceptional
Mohamed from Singapore
Family with young children
Studio Suite
Stayed 2 nights in August 2018

Exceptional”

Spacious and most importantly cleaned rooms. Booked 2 rooms for the studio suites for my family of 7 and it was beyond my expectations despite the pros and cons reviews from tripadvisor. Thank you the Shore hotel and residences for accomodating to our request for interconnecting rooms on a higher floor for our 2 night stay. Will defitnetly come back in future.

Reviewed August 13, 2018

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10.0
Exceptional
Zaleha from Malaysia
Couple
Studio Suite
Stayed 1 night in October 2020

BEST SERVICES EVER”

Dear The Shore Residences, Kindly be informed that, Ms Syafinaz has entertained me and my husband very well during check in. I love the way she explained to me about the air conditioning system, facilities and awareness of covid 19. I was supposed to check in only for a night, but because i am still in honeymoon dayyyy and super duper comfort with the room, cleanliness and services. Me and husband has decided to extend another night!!! To be honest, The Shore Residences is a MUST PLACE TO GO OR MUST IN YOUR BUCKET-LIST!! Last but not least, thanks Syafinaz for the extra mile services. Thanks!

Reviewed October 25, 2020

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9.6
Exceptional
vekneshwari from Malaysia
Couple
Premier Suite
Stayed 1 night in April 2019

Premier suite - luxury stay”

The room was very spacious....suitable for couples as the bath tub and the see through glass was very romantic....tv had indian channel, which was a suprise as many hotels dont provide that...so thank u to the hotel management. Balcony view was spectacular....can see most of malacca town and its just infront of malacca river 😍. I would definately recommend this hotel.

Reviewed April 29, 2019

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9.6
Exceptional
Hana from Malaysia
Solo traveler
Studio Suite
Stayed 1 night in March 2020

Good stay”

it is my 3rd time here at the shore hotel. love the ambiance and surroundings because it is near to almost everything. most of the places are walking distance. please alert that the bathroom is see through where u can actually see the shadow of the person who use the bathroom 😆 the pool is big and nice but the infinity pool at the shore residence side is a bit dirty and slippery.

Reviewed March 10, 2020

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8.4
Excellent
Tzi from Singapore
Family with young children
Three Bedroom Apartment
Stayed 2 nights in June 2018

Value for money but a distance from Jonker Street”

We stayed in the residences. It was big and well kept, however no wifi, and we had to either call the receptionist on our phone go personally to request for housekeeping. The swimming pool is accessible to guests from the shore hotel, the shore residences and swiss garden hotel, however only guests from swiss garden hotel can access the indoor swimming pool and sauna. Overall, the stay is good provided if you drive as the parking is free of charge currently. Special mention to the receptionist who is very knowledgeable and provided us with good advice.

Reviewed June 19, 2018

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8.0
Excellent
MOHD from Malaysia
Family with teens
Studio Suite
Stayed 2 nights in August 2019

Great Place To Unwind Yourself”

Plus (+) Nice hotel with good facilities. Room is spacious with a good view of the city and partial view of the Malacca Straits. Comfy bed and clean toilet with good water pressure. Aircon working well too The sky deck & pampas cafe are just amazing to unwind yourself and enjoy the skyline of Malacca at night. Minus (-) Location-wise. Far from Banda Hilir & Dataran Pahlawan which is the happening place in Malacca@MELAKA. Need a car to get to Banda Hilir. Too many guests during weekend when we stayed there before so checking in takes a long time. Better stay during weekdays with less guests at much lower prices per night.

Reviewed August 21, 2019

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10.0
Exceptional
Siew from Malaysia
Solo traveler
Studio Suite
Stayed 1 night in May 2018

Best Value for Money, Comfy and Clean”

I have stayed in other Hotel before who provide similar kind of residences type. This is the best that I have experienced and it is situated just next to the mall only, very convenient if you can get last minute necessity from Aeon Wellness store. The interior is new and modern and the bathroom is super clean. Water pressure is just nice and rest assured that you will enjoy your shower without any hassle with temperature or pressure problem. Well, as for car park there is a tip. It is best that you park your car at level 4, look for block A which is the entrance to get to The Shore(Lobby located at G floor, shortcut to mall at 3A floor).

Reviewed May 22, 2018

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7.6
Very good
Chong
Family with young children
Studio Suite
Stayed 1 night in December 2018

Stay at 37th floor, fantastic sunrise view~! ”

Prior to staying at The Shore Hotel (TS), we were staying at Swiss Garden Hotel (SG) 2 days before~ SG is at another tower on the same development with TS, sharing the 9th floor water play pool, infinity pool & gym facility~ I have to say, Swiss Garden is better than The Shore and surprisingly it was cheaper than The Shore~ Here's compassion: ►both hotels have the similar layout and same type of balcony~ ►SG have carpet flooring and aircon corridor~ TS has parquet flooring & non-aircon corridor~ ►SG has digital TV which also received Singapore channels in HD, while TS TV has poor reception~ ► SG has a nice bathtub, which TS dun~ ► TS has a induction cooker, while SG dun~ ► SG has a better & slight bigger sofa than TS~ ► SG is using centralised aircon while TS using split aircon with its compressor unit at the balcony~ Despite its shortfall, my unit at 37th floor made up for it~ Fantastic view which oversee half of malacca~ I can see sunrise laying on my bed~

Reviewed December 06, 2018

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9.2
Exceptional
Meng from Singapore
Family with teens
Stayed 1 night in June 2017

Wonderful”

I stayed in the 3 bedroom suite and it is simply superb! The room is so beautiful! Especially the master bedroom. The layout is such that there is a tiny room next to the master bedroom to sleep one person. The master bedroom sleeps two. And another two sleeps in a separate side with 2 single beds. The view from the balcony is simply superb at night. You overlook the entire Malacca nightview. Wonderful. Spotted some crumbs on the sofa, hence the 4 star cleanliness rating. However, the issue with the lifts still exist. So, just try to go out early, and you should be fine. From the carpark to the lobby, you can use the stairs, it is much faster than waiting for the non-existent lift to come. There are more lifts serving the higher floors so your lift will still come if you take awhile to admire the scenery. Don't rush and just enjoy your time here.

Reviewed July 20, 2017

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9.2
Exceptional
WeiMenn from Malaysia
Business traveler
Studio Suite
Stayed 2 nights in August 2019

Good stay and strategic location”

I always traveled to Malacca for both personal and business trip. The Shore is one of the hotel I would strongly recommend as the location is very strategic that convenient to travel around.

Reviewed August 05, 2019

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8.4
Excellent
Wan from Malaysia
Family with young children
Studio Suite
Stayed 2 nights in October 2018

Overall excellent BUT...”

This is my second time stay at this hotel (The Shore Hotel). Overall EXCELLENT but something I notice that the pool are used also by local (family/group of kids) as they are using entrance from mall/parking (free parking - level 3/3a) and easily can access to level 9 (pool) ONLY via The Shore Hotel without any security control (access card provided to tenant but anyone with/without card can access to any floor as the elevator access control is not working. (I already try it to my room, other floor, pool and yes, you can access to any floor) I was thinking, is it fair to tenant who pay few hundred Malaysia Ringgit per night for their family for holiday trip and suddenly you notice that it was a PUBLIC swimming pool? No privacy at all. For Swiss Garden Hotel, you have to used your card access for elevator and to swimming pool. (no issue on this hotel).

Reviewed November 02, 2018

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8.8
Excellent
Steven from Singapore
Family with teens
Studio Suite
Stayed 1 night in December 2018

Nice staff with good service and value for money with superb view ”

Stopover for 1 night before we head back to Singapore from Penang. Reach at 2am due to jam and was attended by helpful counter staff and security staff. Directed me to a reserve lot on ground floor reserved for apartment guest. Room was clean and spacious and this is my 2nd stay here. Value for money. But price was rather high if we stay on Friday or Saturday. Superb view at 29th storey with shopping mall within the same building. Will definitely stay here again when I visit Malacca next time.

Reviewed December 21, 2018

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8.0
Excellent
Azaharin from Singapore
Group
Stayed 1 night in August 2016

Long Waiting Lifts”

Understanding from other reviewers that the only issue with The Shore Hotel and Residences are mainly due to the lift. And I experienced the same issue too, having 4 lifts inclusive of 1 "Special Service" not understanding for what purpose. The lifts are shared with staffs that really caused them having issues entering with their trolleys. Its take longer to check out especially when there is a need to check rooms first by housekeeping dept. And with heavy usage of lifts during this period. the staffs take longer to check and verify. At the same time The Shore and Swiss Garden seems to be having the same issue as they are sharing facilities within same building.

Reviewed August 22, 2016

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7.2
Very good
Guek from Singapore
Couple
Studio Suite
Stayed 1 night in June 2018

Good for Family Stay, Not Recommended got Couples”

Looks good at the building exterior. Nonetheless, it's relatively good for the price in consideration to the other generic hotels in the area. Carpark:  Steep ramp into the multi-storey carpark that goes directly to 5th floor as the first visitor parking floor. A little confusing because it's shared with another hotel (Swiss Hotel), the residences, and shopping mall visitors, all applicable on the same floor, but accessible at different lift lobby. Shore hotel is at Lobby or carpark Area A. Reception: Hotel reception counter is just a small room, smaller than economic boutique hotels so don't expect the environment of a traditional hotel reception. It can crowd and forms a long queue outside the room quickly during check-in and out period, long enough to hog and block movement at the drop off point. Lifts:  There are 6 lifts in total with only 3 lifts serving the hotel rooms, 2 lifts just to the carpark and common areas, and 1 lift to the roof bar. Unfortunately the lifts malfunction and seems buggy rather randomly, creating panic and an unnecessary crowd quickly at almost every public floor. Room: All rooms come with 2 single beds (no King / Queen beds are available), unless you get the family suite that comes with multiple rooms (like a typical house or apartment). There's a huge balcony for almost every room. Not an ideal place to stay for couples, but excellent for families.  Swimming Pool: Does not have the proper swimming pool, but a pool with plenty of kids-oriented features to play with water. Can be very noisy as the pool is often crowded with kids. The pool is shared with another hotel, and likely the residences too. Roof Bar: Beautiful scenery at 41st floor over small bites and drinks. You may further purchase tickets to go to the 43rd floor, the highest point of the building, for a panoramic view. Good place for wedding proposals, but rooms not good for couples (maybe stay elsewhere). 

Reviewed June 11, 2018

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10.0
Exceptional
Angelina from Malaysia
Group
Stayed 3 nights in May 2017

Luxurious living”

Not only were the staff members helpful when we had some problem in one of the toilets, they immediately offered to move us to another apartment. This is a great place for family gatherings and definitely if it is for a long period. Besides, we had our elderly father who needed to change his clothes constantly and the washing machine + dryer was absolutely convenient. Shore residences is obviously a home away from home for us!

Reviewed May 30, 2017

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9.2
Exceptional
Wooi from Malaysia
Group
Three Bedroom Apartment
Stayed 1 night in December 2016

One of the best hotel in Malacca”

One of the best hotel in Malacca! With nice hotel apartment suite design and wide space. check in time are averagely acceptable as that time are Christmas eve. Location of hotel are nice as well where guest can easily access to local food, Malacca river, and even App based like Uber Grab.

Reviewed May 10, 2017

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9.6
Exceptional
Jessica from Malaysia
Family with teens
Studio Suite
Stayed 1 night in January 2021

Exceptional”

One of the best value for money hotel to stay in. Strongly recommend cos it’s Centre of the town. Reasonable price , nice room good view friendly staffs. What else can I say, very satisfied. Always my preferred hotel to stay in whenever I’m in Malacca.

Reviewed January 11, 2021

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