Super best and awesome place”

Before booked i read the review and so many guests said this apartment quite bad. However, after arrived there, the apartment is soooooo clean and beautiful. I dont get it why so many guests complained about ut. Me and my family love the apartment so much, it was clean with english-style for interior design and has nice view of Malacca city. I am recommended to family trip to stay here. The facilities are superb especially the swimming pool as you can watch the view of Malacca while swimming. And also you can watch sunset if you swim around 6.30 - 7pm. Besides, i dont get it guests said that they are having difficulty to wait for the lift and parking. But for us the lift was so fast and for the parking you just need to follow the directions from the receptionist. They guide you precisely to where you should park. At first before check in, you just drop by someone at the lobby to check in until the gave you the direction where to park. Overall, this apartment is highly recommended !

The best experience for this year”

Late check in with young children, but the staffs are friendly & very helpful.. love the location which quite to many new attraction ni Malacca city.. yet the management should do something for lift waiting time.. only 4 lift for 41 levels of room hotels & residencies 😩.. yet, my children love it, so I’m a happy mommy 😂

Nice Stay”

Well, i would say good rather than excellent. dont get me wrong. this is a 4 star hotel so you get what you pay for. Hotel signage quite confusing at first if you park your car at level 3A. You might see swiss garden hotel signage together with the shore hotel itself. I have no issue with elevator like most of the comments here i guess because we are staying during weekdays. love the facilities provided in the room (3-bedroom suite) especially the microwave, oven, washing machine with drying mode, refrigerator & it is all electrolux brand. even though the microwave fail to perform after we use it for 3 times the maintenance guy replace the whole set. However, the oven is not even working because the electricity is not connected, what a surprise! other than that everything is working fine. Hotel with kitchenette concept is great especially for family stay however the cutlery provided far away from complete. no knives, no fork, no tablespoon except teaspoon, no plate. This room is meant for 5 people however glass & mug provided even the mineral water only for 4. It is kind of inappropriate when you have all the appliances but no proper supporting cutlery. Generally room cleanliness is good except there is some sort of weird smell coming off from the shower water drainage. happen in shared shower room for bedroom 1 & 3. However shower in bedroom 2 is perfect!. I am not really a fan of connecting room. In this suite, room 1 & 3 is separated from room 2 but connected via main door. Bathroom for room 2 is more exclusive & roomier than for shared bathroom in room 1(master bedroom) & 3. kind of weird layout. I have no issue with bathroom facilities & cleanliness for room 2 except the frosted glass bathroom for a family stay. it would be ok/nice if you are a couple. The balcony view is nice but no furniture provided so you really need to stand to enjoy the view. Room feature let the air conditioner unit turned off once you open the balcony door. cool features for env

Exceptional”

Spacious and most importantly cleaned rooms. Booked 2 rooms for the studio suites for my family of 7 and it was beyond my expectations despite the pros and cons reviews from tripadvisor. Thank you the Shore hotel and residences for accomodating to our request for interconnecting rooms on a higher floor for our 2 night stay. Will defitnetly come back in future.

BEST SERVICES EVER”

Dear The Shore Residences, Kindly be informed that, Ms Syafinaz has entertained me and my husband very well during check in. I love the way she explained to me about the air conditioning system, facilities and awareness of covid 19. I was supposed to check in only for a night, but because i am still in honeymoon dayyyy and super duper comfort with the room, cleanliness and services. Me and husband has decided to extend another night!!! To be honest, The Shore Residences is a MUST PLACE TO GO OR MUST IN YOUR BUCKET-LIST!! Last but not least, thanks Syafinaz for the extra mile services. Thanks!

Premier suite - luxury stay”

The room was very spacious....suitable for couples as the bath tub and the see through glass was very romantic....tv had indian channel, which was a suprise as many hotels dont provide that...so thank u to the hotel management. Balcony view was spectacular....can see most of malacca town and its just infront of malacca river 😍. I would definately recommend this hotel.

Good stay”

it is my 3rd time here at the shore hotel. love the ambiance and surroundings because it is near to almost everything. most of the places are walking distance. please alert that the bathroom is see through where u can actually see the shadow of the person who use the bathroom 😆 the pool is big and nice but the infinity pool at the shore residence side is a bit dirty and slippery.

Value for money but a distance from Jonker Street”

We stayed in the residences. It was big and well kept, however no wifi, and we had to either call the receptionist on our phone go personally to request for housekeeping. The swimming pool is accessible to guests from the shore hotel, the shore residences and swiss garden hotel, however only guests from swiss garden hotel can access the indoor swimming pool and sauna. Overall, the stay is good provided if you drive as the parking is free of charge currently. Special mention to the receptionist who is very knowledgeable and provided us with good advice.

Great Place To Unwind Yourself”

Plus (+) Nice hotel with good facilities. Room is spacious with a good view of the city and partial view of the Malacca Straits. Comfy bed and clean toilet with good water pressure. Aircon working well too The sky deck & pampas cafe are just amazing to unwind yourself and enjoy the skyline of Malacca at night. Minus (-) Location-wise. Far from Banda Hilir & Dataran Pahlawan which is the happening place in Malacca@MELAKA. Need a car to get to Banda Hilir. Too many guests during weekend when we stayed there before so checking in takes a long time. Better stay during weekdays with less guests at much lower prices per night.

Best Value for Money, Comfy and Clean”

I have stayed in other Hotel before who provide similar kind of residences type. This is the best that I have experienced and it is situated just next to the mall only, very convenient if you can get last minute necessity from Aeon Wellness store. The interior is new and modern and the bathroom is super clean. Water pressure is just nice and rest assured that you will enjoy your shower without any hassle with temperature or pressure problem. Well, as for car park there is a tip. It is best that you park your car at level 4, look for block A which is the entrance to get to The Shore(Lobby located at G floor, shortcut to mall at 3A floor).

Stay at 37th floor, fantastic sunrise view~! ”

Prior to staying at The Shore Hotel (TS), we were staying at Swiss Garden Hotel (SG) 2 days before~ SG is at another tower on the same development with TS, sharing the 9th floor water play pool, infinity pool & gym facility~ I have to say, Swiss Garden is better than The Shore and surprisingly it was cheaper than The Shore~ Here's compassion: ►both hotels have the similar layout and same type of balcony~ ►SG have carpet flooring and aircon corridor~ TS has parquet flooring & non-aircon corridor~ ►SG has digital TV which also received Singapore channels in HD, while TS TV has poor reception~ ► SG has a nice bathtub, which TS dun~ ► TS has a induction cooker, while SG dun~ ► SG has a better & slight bigger sofa than TS~ ► SG is using centralised aircon while TS using split aircon with its compressor unit at the balcony~ Despite its shortfall, my unit at 37th floor made up for it~ Fantastic view which oversee half of malacca~ I can see sunrise laying on my bed~

Wonderful”

I stayed in the 3 bedroom suite and it is simply superb! The room is so beautiful! Especially the master bedroom. The layout is such that there is a tiny room next to the master bedroom to sleep one person. The master bedroom sleeps two. And another two sleeps in a separate side with 2 single beds. The view from the balcony is simply superb at night. You overlook the entire Malacca nightview. Wonderful. Spotted some crumbs on the sofa, hence the 4 star cleanliness rating. However, the issue with the lifts still exist. So, just try to go out early, and you should be fine. From the carpark to the lobby, you can use the stairs, it is much faster than waiting for the non-existent lift to come. There are more lifts serving the higher floors so your lift will still come if you take awhile to admire the scenery. Don't rush and just enjoy your time here.

Good stay and strategic location”

I always traveled to Malacca for both personal and business trip. The Shore is one of the hotel I would strongly recommend as the location is very strategic that convenient to travel around.

Overall excellent BUT...”

This is my second time stay at this hotel (The Shore Hotel). Overall EXCELLENT but something I notice that the pool are used also by local (family/group of kids) as they are using entrance from mall/parking (free parking - level 3/3a) and easily can access to level 9 (pool) ONLY via The Shore Hotel without any security control (access card provided to tenant but anyone with/without card can access to any floor as the elevator access control is not working. (I already try it to my room, other floor, pool and yes, you can access to any floor) I was thinking, is it fair to tenant who pay few hundred Malaysia Ringgit per night for their family for holiday trip and suddenly you notice that it was a PUBLIC swimming pool? No privacy at all. For Swiss Garden Hotel, you have to used your card access for elevator and to swimming pool. (no issue on this hotel).

Nice staff with good service and value for money with superb view ”

Stopover for 1 night before we head back to Singapore from Penang. Reach at 2am due to jam and was attended by helpful counter staff and security staff. Directed me to a reserve lot on ground floor reserved for apartment guest. Room was clean and spacious and this is my 2nd stay here. Value for money. But price was rather high if we stay on Friday or Saturday. Superb view at 29th storey with shopping mall within the same building. Will definitely stay here again when I visit Malacca next time.

Long Waiting Lifts”

Understanding from other reviewers that the only issue with The Shore Hotel and Residences are mainly due to the lift. And I experienced the same issue too, having 4 lifts inclusive of 1 "Special Service" not understanding for what purpose. The lifts are shared with staffs that really caused them having issues entering with their trolleys. Its take longer to check out especially when there is a need to check rooms first by housekeeping dept. And with heavy usage of lifts during this period. the staffs take longer to check and verify. At the same time The Shore and Swiss Garden seems to be having the same issue as they are sharing facilities within same building.

Good for Family Stay, Not Recommended got Couples”

Looks good at the building exterior. Nonetheless, it's relatively good for the price in consideration to the other generic hotels in the area. Carpark:  Steep ramp into the multi-storey carpark that goes directly to 5th floor as the first visitor parking floor. A little confusing because it's shared with another hotel (Swiss Hotel), the residences, and shopping mall visitors, all applicable on the same floor, but accessible at different lift lobby. Shore hotel is at Lobby or carpark Area A. Reception: Hotel reception counter is just a small room, smaller than economic boutique hotels so don't expect the environment of a traditional hotel reception. It can crowd and forms a long queue outside the room quickly during check-in and out period, long enough to hog and block movement at the drop off point. Lifts:  There are 6 lifts in total with only 3 lifts serving the hotel rooms, 2 lifts just to the carpark and common areas, and 1 lift to the roof bar. Unfortunately the lifts malfunction and seems buggy rather randomly, creating panic and an unnecessary crowd quickly at almost every public floor. Room: All rooms come with 2 single beds (no King / Queen beds are available), unless you get the family suite that comes with multiple rooms (like a typical house or apartment). There's a huge balcony for almost every room. Not an ideal place to stay for couples, but excellent for families.  Swimming Pool: Does not have the proper swimming pool, but a pool with plenty of kids-oriented features to play with water. Can be very noisy as the pool is often crowded with kids. The pool is shared with another hotel, and likely the residences too. Roof Bar: Beautiful scenery at 41st floor over small bites and drinks. You may further purchase tickets to go to the 43rd floor, the highest point of the building, for a panoramic view. Good place for wedding proposals, but rooms not good for couples (maybe stay elsewhere). 

Luxurious living”

Not only were the staff members helpful when we had some problem in one of the toilets, they immediately offered to move us to another apartment. This is a great place for family gatherings and definitely if it is for a long period. Besides, we had our elderly father who needed to change his clothes constantly and the washing machine + dryer was absolutely convenient. Shore residences is obviously a home away from home for us!

One of the best hotel in Malacca”

One of the best hotel in Malacca! With nice hotel apartment suite design and wide space. check in time are averagely acceptable as that time are Christmas eve. Location of hotel are nice as well where guest can easily access to local food, Malacca river, and even App based like Uber Grab.

Exceptional”

One of the best value for money hotel to stay in. Strongly recommend cos it’s Centre of the town. Reasonable price , nice room good view friendly staffs. What else can I say, very satisfied. Always my preferred hotel to stay in whenever I’m in Malacca.