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Smokehouse Hotel Cameron Highlands
Smokehouse Hotel Cameron Highlands
Smokehouse Hotel Cameron Highlands
Smokehouse Hotel Cameron Highlands
Smokehouse Hotel Cameron Highlands
Smokehouse Hotel Cameron Highlands
Smokehouse Hotel Cameron Highlands

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8.2

Excellent

3,108 reviews

3,108 reviews

Garden86
Breakfast76
Housekeeping58
See map

8.5

Excellent

Location rating score

Excellent location - 1.18 kilometers from city center
Parking
FREE
Popular landmarks
Sam Poh Temple 1.4 km
Raju Hill Strawberry Farm 1.4 km
Big Red Strawberry Farm 1.6 km
Agro Technology Park in MARDI 1.9 km
Cameron Highlands Trail No. 10 2.1 km
Time Tunnel Museum 2.3 km
Cameron Bharat Tea Estate 3.3 km
Cameron Highlands Butterfly Garden 4.1 km
Mossy Forest 4.5 km
Cameron Lavender 5.8 km
Nearby landmarks
Golf Course Brinchang 10 m
Sultan Ahmad Shah Golf Club 240 m
Orang Asli Settlement 450 m
Gunung Brinchang 480 m
Forestry Department 510 m
Healthy Strawberry Farm 660 m
YZ Strawberry Farm 670 m
Night market 690 m
Kasimanis Strawberry Farm 690 m
Golden Hills Weekend Night Market 750 m

Smokehouse Hotel Cameron Highlands

By the Golf Course,Tanah Rata, Tanah Rata, Cameron Highlands, Malaysia, 39000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tanah Rata part of Cameron Highlands, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cameron Bharat Tea Estate. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

460 meters to Gunung Brinchang

Front desk [24-hour]

Airport transport

Excellent breakfast

Excellent view

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Golf course [on-site]

Game room

BBQ facilities

Luggage storage

Your dates are popular among travelersUsers are booking a place in Cameron Highlands every 4 minutes on Agoda.com
Value for money7.9
Distance to city center10 km
Location rating8.5
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport32.6 km

Rooms available at Smokehouse Hotel Cameron Highlands

Excellent
Room comfort & quality

8.2

Deluxe Room
...
  • Room size: 17 m²/183 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Suite - Queen Bed (Up to 2 persons only)
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Family Suite (Up to 4 persons only)
...
  • Room size: 53 m²/570 ft²
  • Garden view
  • 2 single beds and 1 double ...
Enter dates to see prices
Suite
...
  • Room size: 45 m²/484 ft²
  • 1 double bed
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Family Suite
...
  • Room size: 53 m²/570 ft²
  • 2 single beds and 1 double ...
Enter dates to see prices
Family Suite
...
  • Room size: 53 m²/570 ft²
Enter dates to see prices
Suite
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Suite
...
  • Room size: 46 m²/495 ft²
Enter dates to see prices
Suite
...
  • Room size: 53 m²/570 ft²
Enter dates to see prices
Family Suite - 1 Double & 2 Single Beds
...
  • Room size: 53 m²/570 ft²
Enter dates to see prices

Frequently asked questions

Does Smokehouse Hotel Cameron Highlands have a hot tub?

The Smokehouse Hotel does not have a hot tub.

What time is check-in and check-out at Smokehouse Hotel Cameron Highlands?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Smokehouse Hotel Cameron Highlands?

Smokehouse Hotel Cameron Highlands is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 500 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Smokehouse Hotel Cameron Highlands has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Cameron Highlands with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Smokehouse Hotel Cameron Highlands?

Start your mornings right, with the continental and buffet breakfast options offered at Smokehouse Hotel Cameron Highlands.

What are my dining options at Smokehouse Hotel Cameron Highlands?

Smokehouse Hotel Cameron Highlands features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Western cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Smokehouse Hotel Cameron Highlands?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Smokehouse Hotel Cameron Highlands. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering and event decoration are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

What is the smoking policy at Smokehouse Hotel Cameron Highlands?

Smokehouse Hotel Cameron Highlands does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Smokehouse Hotel Cameron Highlands?

Tanah Rata Bus Station is the closest train, metro, or bus station, about 1.5 km away from Smokehouse Hotel Cameron Highlands.

What restaurants are nearby Smokehouse Hotel Cameron Highlands?

Restaurants including The Smokehouse Hotel & Restaurant, Glory 78 Waffles & Ice-Creams and Glory 78 Steamboat Snack Corner are popular in Smokehouse Hotel Cameron Highlands’s neighborhood which is known as Tanah Rata.

What are popular attractions near Smokehouse Hotel Cameron Highlands?

Guests at Smokehouse Hotel Cameron Highlands can easily visit Agro Technology Park in MARDI, Tan's Camellia Garden and Church of Our Lady of Mount Carmel located in the Tanah Rata area.

What popular natural sightseeing spots are close to Smokehouse Hotel Cameron Highlands?

Smokehouse Hotel Cameron Highlands is located in the Tanah Rata area, which is famous for natural sightseeing destinations such as Cameron Bharat Tea Estate, Cameron Highlands Trail No. 10 and Gunung Brinchang.

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Explore the neighborhood

What people love about Smokehouse Hotel Cameron Highlands

  • 8.8

    Excellent

    "The place is very nice and romantic."

    Arithach

    |

    June 30, 2022

  • 9.2

    Exceptional

    "Relax and good food env"

    Chia

    |

    June 30, 2022

  • 9.6

    Exceptional
    Staff 

    "Both check-in and check-out were professionally handled and easy."

    Ahmad

    |

    June 30, 2022

Property ranking|Compared to 913 Cameron Highlands properties
See all rankings
Room comfort score
8.2/10
Room size
39 sqm.
Service score
8.5/10
Location score
8.5/10
Better than
99
%
of Cameron Highlands properties
Bigger than
94
%
of Cameron Highlands properties
Better than
88
%
of Cameron Highlands properties
Better than
86
%
of Cameron Highlands properties
Overall rating:

8.2

Excellent
3,108 reviews
Cleanliness
8.2
Facilities
7.8
Location
8.5
Read all reviews >
What travelers say they love:
Lovely place, lovely rooms, great staff, nice dining.
Richard from Singapore
Group
More about Smokehouse Hotel Cameron Highlands

More about Smokehouse Hotel Cameron Highlands

Smokehouse Hotel Cameron Highlands

Get into the excitement of all great offerings in Cameron Highlands as well as its surrounding adventures with a stay at Smokehouse Hotel Cameron Highlands. Only 3.2 km from Cameron Bharat Tea Estate, Smokehouse Hotel Cameron Highlands is your ideal escape into a vacation away from the city.
Smokehouse Hotel Cameron Highlands provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Cameron Highlands.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms. Smokehouse Hotel Cameron Highlands also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Smokehouse Hotel Cameron Highlands caters to its guests varied dietary restrictions with cuisine types such as halal available.
Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Smokehouse Hotel Cameron Highlands offers wonderful recreational facilities for guests to enjoy. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site and hiking trails in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

There are many attractions to discover within close proximity to Smokehouse Hotel Cameron Highlands. The most well-known nearby local attraction is Big Red Strawberry Farm which is located just about 1.5 km away. Engage in the city's best art at Time Tunnel Museum located 2.3 km away, where you can learn about the local art scene and buy original works.


Reasons to stay here

This hotel's food and dining score higher than 99% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 88% of the city's accommodation.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

208 mentions

Food & Dining

106 mentions

Housekeeping

66 mentions

Internet

7 mentions

Languages spoken

  • English
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Concierge
  • Daily cleaning
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • Exterior corridor
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
  • Transport to airport

Available in all rooms

  • Bathrobes
  • Bathtub
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Daily newspaper
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Mosquito net
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Socket near the bed
  • Sofa
  • Toiletries
  • Trash cans
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Halal
Restaurants on site

Restaurant

  • Cuisine: International
  • Menu: Buffet
Location
By the Golf Course,Tanah Rata, Tanah Rata, Cameron Highlands, Malaysia, 39000
Excellent
Location

8.5

Airports

  • Sultan Azlan Shah Airport (IPH)
    32.6 km 1.8 hour drive
  • Sultan Abdul Aziz Shah Airport (SZB)
    152.2 km

Public transportation

  • Tanah Rata Bus Station
    1.5 km

Hospital or clinic

  • Hospital Tanah Rata
    1.4 km

Convenience store

  • 7 Eleven
    1.6 km

Cash withdrawal

  • ATM
    1.4 km
What's nearby

Popular landmarks

  • Sam Poh Temple
    1.4 km
  • Raju Hill Strawberry Farm
    1.4 km
  • Big Red Strawberry Farm
    1.6 km
  • Agro Technology Park in MARDI
    1.9 km
  • Cameron Highlands Trail No. 10
    2.1 km
  • Time Tunnel Museum
    2.3 km
  • Cameron Bharat Tea Estate
    3.3 km
  • Cameron Highlands Butterfly Garden
    4.1 km
  • Mossy Forest
    4.5 km
  • Cameron Lavender
    5.8 km

Nearby landmarks

  • Golf Course Brinchang
    10 m
  • Sultan Ahmad Shah Golf Club
    240 m
  • Orang Asli Settlement
    450 m
  • Gunung Brinchang
    480 m
  • Forestry Department
    510 m
  • Healthy Strawberry Farm
    660 m
  • YZ Strawberry Farm
    670 m
  • Night market
    690 m
  • Kasimanis Strawberry Farm
    690 m
  • Golden Hills Weekend Night Market
    750 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-4 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra bed is not available at this property.
  • There will be additional charges for any wedding or professional photography sessions, please contact the hotel directly for further details.
  • This is a strictly non-smoking property.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee500 MYR
  • Distance from city center10 km

The property

  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 23
  • Room voltage220
  • Year property opened1937
  • Most recent renovation2010
Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Reviews of Smokehouse Hotel Cameron Highlands from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.2
Facilities7.8
Location8.5
Room comfort and quality8.2
Service8.5
Value for money7.9
High score for Cameron Highlands
Rating
9+ Exceptional (545)
8-9 Excellent (423)
7-8 Very Good (509)
6-7 Good (191)
<6 Below Expectation (187)
Time of the year
Mar - May (402)
Jun - Aug (492)
Sep - Nov (466)
Dec - Feb (495)
All guests (2,653)
All room types
All languages

Show reviews that mention 

Showing 1,855 verified guest comments
12345
9.3
Exceptional
Kuan from Singapore
Couple
Deluxe Room
Stayed 2 nights in May 2012

Beautiful English cottage”

the breakfast and the garden!

We visited Cameron Highlands in May this year. Smokehouse is about a 20mins walk from Brinchang. Its a basically a Tudor style cottage with a garden. The building itself looks like it just got a paint job not to long ago, the roof is aged with lichen growing on it. The garden is really pretty, decorated with plants, herbs and flowers for your photo-taking delight. The rooms and interiors are furnished with all sorts of old fittings and pictures to give the homely feeling. You probably think that you are in England. Breakfast was included with the room. Do note that it is not a buffet breakfast, you get to choose either a light breakfast or a traditional breakfast. It doesnt matter, because the traditional breakfast is already way too sumptuous. You get juice, a muffin/croissant, bread, eggs (scrambled, poached etc) bacon, sausage, hashbrowns, mushrooms, baked beans .. Awesome! The place is not without its downsides. The water pressure for bathing comes and goes, so you have to turn it up really high. There's no air conditioning, you sleep in the natural cool of the highlands. There were a few mozzies when we were there, but we simply covered our heads with the blanket. Some rooms may be facing the main road, so you may want to ask for a room that does not get disturbed by the traffic. In a nutshell, Smokehouse is a beautiful place but don't expect it to be perfect. My girl and I enjoyed ourselves thoroughly. The place, the service, the food - it was first class! We will definitely stay here again.

Reviewed May 29, 2012

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9.2
Exceptional
Charles from Malaysia
Couple
Deluxe Room
Stayed 3 nights in August 2018

A Delightful English Hotel/Restaurant, in a Magical Garden, in Malaysia!”

Enjoy the pleasures of the English countryside without flying to England - stay at The Smokehouse Hotel in Tanah Rata, Cameron Highlands! Outstanding service in the Bar and Restaurant, top-quality Reception staff and management, great English food, and a central location for exploring the Highlands.

Reviewed August 20, 2018

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9.7
Exceptional
Susanne from Australia
Couple
Suite - Queen Bed (Up to 2 persons only)
Stayed 2 nights in July 2013

Surprisingly quiet”

a comfortable bed, a beautiful garden, helpful staff

The hotel sign says "Ye Olde Smokehouse' hotel. "Ye Olde'... probably tells you more about what to expect inside i.e. dark beams, comfy chairs and lowish ceilings. There's even an English style bar with an open fireplace which was lit during our stay as it gets cold at night. Upon arrival, you will be sat down and welcomed with a pot of tea. We also enjoyed a delicious dinner here and really liked the (English?) custom of sitting in the bar with a drink prior to dinner and being shown your table when the meal is actually ready to serve. Then, as we were leaving early on our last day (and couldn't have our paid for breakfast), the staff arranged a little takeaway picnic of sandwiches, fruit, water bottles and shortbread biscuits. This was very much appreciated. The hotel is a fair walking distance from the main shops at Tanah Rata. However, it is well located just off the main road and taxis into and out of the town are not expensive.

Reviewed July 22, 2013

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9.0
Exceptional
Virginia from Australia
Solo traveler
Stayed 2 nights in January 2011

Quaint and Lovely Hotel, Olde England in Malaysia”

Very Pleasant Location: quiet, lovely garden overlooking golf course.

i really enjoyed my stay at the smokehouse hotel. i chose it especially for its old world ambience. the special rate was also an attraction. i hope to be back again some day and have already recommended it to my son and daugher-in-law when they next visit penang. his attentive staff were very welcoming. it was obviously a 'quiet' time for guests, as i found myself dining alone. it also rained late two afternoons running, but that's why everything is so green and lush i suppose. unfortunately, my early morning departure to board a bus for penang necessitated some staff being available at that time, for breakfast and to settle final monies. i experienced a little bit of trouble there when none of my credit cards could be used, due to the line not working properly, and necessitating my having to deplete my local currency somewhat. but this can happen anywhere, anytime. i have bought several postcards of the hotel and the cameron highlands and will certainly recommend it to all my friends!!

Reviewed January 21, 2011

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8.8
Excellent
Melanie from Germany
Couple
Deluxe Room
Stayed 1 night in March 2019

Nice hotel with beautiful gardens”

We stayed at Smokehouse Hotel for just one night and really liked this hotel. Wish we would have had at least one more night there to be able to do a hike at the tea plantations and see more of the small town of Tanah Rata. It's right next to the golf course and centrally located within town. The staff is super-friendly, polite and helpful - an extraordinary level of customer service I must say that you don't see often in "boutique hotels" of this kind. ;-) We ate dinner here, too and liked the traditional British roast and Yorkshire pudding etc. The bed was a bit narrow for our liking, though and the room was also quite small, yet beautifully furnished. Note: There is not much protection from the "noise" other guests are making upon late arrival. We were tired from a long travel day and went to bed early, so it was a bit of a nuisance later when others returned to their rooms chatting and laughing. Otherwise a lovely hotel...and these flowers in the gardens, just gorgeous!

Reviewed April 03, 2019

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9.3
Exceptional
Elsie from Singapore
Couple
Deluxe Room
Stayed 2 nights in December 2011

A Unique hotel like no other ”

Lovely garden, breakfast, location

My partner and I stayed 2 nights at The Smokehouse Hotel while on the way back to Singapore from Thailand by motorbike. Having been on the road for a long time, we really wanted a comfortable and quiet place to have a good rest. When we finally reached at midnight, we were welcomed by a friendly staff, and he settled our room arrangements very quickly. We walked in thru the "living room" area and we found the furniture to be those like old antique english styled ones. it was beautiful! the deluxe room we stayed in was a lil small, we expected it to be a tad bigger but it was ok. room was dimly lit, kinda romantic :) the toilet was alright, not fantastic, didn't look new but it was clean and well maintained. water heater worked just fine, but the shower area (which is inside the bathtub) is a little too small. Food was really nice IMO, even though we could only choose from 2 types of breakfast menus, but it was gd enough. dining area was spacious n lovely with a gd view. I really LOVED the scones, eggs, home-made jam, freshly baked croissants and toasted bread, everything haha! Take some time to eat out at the garden under the cool weather, try their tea menu sets. You'll love it! couldn't get a good look of the hotel when we first arrived since it was so dark, but we got a lovely surprise when we woke up the next morning. looked out the window of our room and it was a wonderful sight, a lovely garden with pretty garden chairs and tables. Honestly, i think that the pictures on this site doesn't do the hotel justice because the place is insanely beautiful. during our stay there, we noticed that during the day there will be visitors from other hotels taking pics of the place, it's like a small tourist attraction on it's own. we even encountered a couple taking their wedding photos there on our last day. :) The smokehouse is located abt 2km away from Brinchang, and the other tourist attractions, which was perfect!

Reviewed December 30, 2011

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9.3
Exceptional
Kuei from Singapore
Couple
Deluxe Room
Stayed 1 night in June 2012

Lovely hotel with a beautiful garden”

Beautiful Garden, attentive staff, clean rooms

Booked this hotel for a night stay but decided to stay 2 nights instead when we were there. The staff are kind enough to make arrangements to let us have the same room for 2 nights instead of making us moving around on the 2nd night due last min request and the hotel is almost fully book cause it's weekend. The rooms are clean with a good view of the garden outside. The hotel is well located, just a short drive to both Tanah Rata and Brinchang. We particularly enjoy the beautiful garden of the smokehouse where we spend the afternoon having tea in. The staff are very helpful in making sure that we have a good stay and even before we leave they packed some fruits n sandwich for our drive down to KL. Its a really nice gesture.

Reviewed June 20, 2012

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9.0
Exceptional
Sarah from Australia
Couple
Family Suite (Up to 4 persons only)
Stayed 1 night in September 2014

Quaint, charm, character - NOT mod cons”

cool, nice room, great breakfast

We stayed here 20 years ago shortly after our marriage and came back this weekend as a 20th wedding anniversary celebration. It has not changed at all - which is good, since the rest of the Cameron Highlands has completely transformed (and not for the better). The SmokeHouse is iconic. The windows don't shut properly, the rugs are tatty, the whole place reeks of "olde world" charm... instead of a turndown service we got a mosquito spray and some pellets for the mossie guards.... You have to enjoy this kind of thing to enjoy the Smokehouse. We do; and we did. Had a lovely stay. We had PORK bacon and PORK sausages for breakfast (in Malaysia no less!); we had a decent roast dinner in the evening. As expats this is just wonderful. Just don't expect air conditioning or a gym, it's not that kind of place.

Reviewed September 15, 2014

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8.3
Excellent
Daniel from Malaysia
Couple
Deluxe Room
Stayed 2 nights in November 2014

Wonderful Experience”

Staff Friendliness, Quiet and peaceful, Nice rooms

I must say after reading some of the "bad" reviews, I was a bit concerned when I booked the hotel. All I can say is that my experience was one of the BEST hotel stays I have ever experienced. The staff were friendly and accommodating, the food (breakfast and Tea) was really good though a bit expensive if for walk-in patrons, it was very peaceful and quiet (which was what we were looking for), the hotel decor itself is very Victorian and was a great change from the new modern and more impersonal hotels, though the rooms ahd all the necessary modern ammenities (hot water, satellite TV, WiFi(very slow)etc.), and the gardens were beautiful and a great place to relax. The hotel was close enough to Brinchang and Tanah Rata to drive within 5 mins should you need to get anything. In all it was a great experience and I would give my overall rating a 9/10. One last thing, when we checked out, they packed us complimentary sandwiches and fruits for our journey back. Really nice touch and very much appreciated. Well Done to the staff of The Old Smokehouse Hotel. I would definitely make a return visit!!! :)

Reviewed November 13, 2014

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10.0
Exceptional
Hooi from Malaysia
Couple
Deluxe Room
Stayed 1 night in June 2020

Beautiful English flavour in the coolest place of Malaysia ”

The authentic English style mansion both exterior and very much the interior, is the main attraction of this wonderful experience. Fiendly staffs, tasty food, and the ambiance plus cooling temperature, makes it a wonderful weekend runaway . Of course, the best thing that happened was without the dreadful traffic jam that haunts us all the that we almost avoid consider Cameron highland as a runaway destination. This was because the MCO was just lifted, so perhaps this good flow of traffic wont happen again soon. But week day and non school holiday would probably remain to be good time to visit smokehouse Cameron highland again.

Reviewed June 14, 2020

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9.6
Exceptional
Lianne from Malaysia
Group
Deluxe Room
Stayed 2 nights in July 2020

Amazing history, sublime surroundings and friendly helpful courteous staff”

One knows with an OLD hotel (built 1937) there are glitches and issues. BUT this hotel is the ONLY place I will go back to in the Cameron Highlands, no there is no pool, no there is no spa.. but what they have in BUCKETS is beauty, soul, amazing food and brilliant beautiful gardens and buildings... Can't recommend enough. What a wonderful treasure to find in the Tanah Rata. Do yourself a favour. GO.

Reviewed July 05, 2020

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10.0
Exceptional
Naem from Singapore
Couple
Deluxe Room
Stayed 2 nights in March 2016

Ye Olde Smokehouse ”

Location, Dining, The people.

Best hotel I've been to in malaysia so far. Only stayed 2 nights there but enough to be impressed. Lovely garden to have a walk in, clean room, pleasant dining experience and friendly staff. Charming place which makes you feel like home. Staff makes effort to know me by name and even remember my usually order of one tea and one coffee for breakfast. The only hotel to ever packed me and my wife some lunch on their own accord for our trip down from cameron highlands. We were sad to leave but look forward to coming back again and visit our friends from the Smokehouse.

Reviewed March 27, 2016

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10.0
Exceptional
Wai from Malaysia
Family with young children
Deluxe Room
Stayed 2 nights in July 2011

Lovely Hotel and service with smile”

Nice Garden and friendly staffs

This was only the second me and my husband visited Cameron Highland and I have booked The Smokehouse mainly because of the environment. Before staying in, I have read a lot of bad comments regarding the hotel which worrying me. However, the thing is not as worse as commented and its even out of my expectation. We were being upgraded to a suit just next to the restaurant and even so we don't really feel any noise from the road side at night. One of the best thing that was the staff who served us during check-in time and also during our dinner time. The staff name George. He is very friendly and even my 16 months old daughter likes him a lot!The stay is a pleasent stay and me and my husband will definitely come back in the future!

Reviewed August 08, 2011

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9.0
Exceptional
William from Australia
Family with teens
Family Suite (Up to 4 persons only)
Stayed 2 nights in April 2011

Excellent service, atmosphere and food.”

Friendly, helpful staff. Great restaurant.

Perfect for its setting, the Smokehouse personifies what coming to the cool Cameron Highlands is all about - relaxing by a warm fire in rustic surrounds before enjoying delicious, authentic English-style meals. Some facilities in the room showed the effects of age and could use maintenance/ rejuvenation. Otherwise, the accommodation was excellent in rustic style, with in-room satellite TV an unexpected surprise. All staff were extremely helpful and attentive throughout the stay and the restaurant offered a choice and quality of meals that made it challenging for us to go elsewhere for dinner - which we didn't.

Reviewed April 16, 2011

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8.3
Excellent
Richard from United Kingdom
Couple
Suite - Queen Bed (Up to 2 persons only)
Stayed 2 nights in September 2012

Like Staying at Your Auntie's”

Nostalgia around the bar

We had been warned that The Smokehouse was expensive: this was not true, unless compared with other hotels. But other hotels have nothing on this trip down an British Memory Lane. From the outside, the well-maintained gardens and ivy-clad walls create an intimate cottage feel. This extends into the hotel interior, a horse-brassed and Windsor chair-filled fantasy reminiscent of trips to see older rellies who went on about the price of eggs during the War and the shameful loss of Empire. The rug-strewn, darkened corridors lead to clean, spacious rooms with modern bathrooms. The views through the latticed casement windows onto the garden and the golf course beyond did question the belief we were in Pahang and not Surrey! The traditional British food was reasonably-well presented and, for good or ill, would not have been out of place elsewhere in the English-speaking world. The waiters and service staff were extremely attentive and pleasant. The old time bar, with an truly excellent resident barman, would not have been out of place in a 1970s pub. The comfy sofas around the central open fireplace made one forget time, appointments and anything beyond the world of the 1930s. If I had to criticize, I would suggest they find another background CD that did not include wartime British hits from Gracie Fields, George Formby and Vera Lynne -they somewhat grated on the 300th time of listening. Hotel development in this region seems to be the inn thing, but ignore all the others. If there's one hotel to stay at in the Cameron Highlands, it's this one.

Reviewed October 15, 2012

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10.0
Exceptional
Reg from Singapore
Family with young children
Suite - Queen Bed (Up to 2 persons only)
Stayed 2 nights in August 2019

Check In to A Forgotten Past at the Smokehouse.”

Everything about the Smokehouse - Her warm lobby, rooms and staff, transports you back to the good old days. The staff are exceptional in their service. You can Enjoy tea service in their well manicured gardens or have drinks by the fireplace at their Tavern.... I found it very relaxing and a nice change from normal hotels. The rooms are jaded but well functioning which adds to its charm. I am making this my go to place at Cameron Highlands for my future visits.

Reviewed August 23, 2019

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9.2
Exceptional
Derek from Canada
Solo traveler
Deluxe Room
Stayed 3 nights in December 2018

Exceptional”

A truly exceptional property that really must be experienced. If it weren't for The Smokehouse Hotel I really would have been very disappointed with my stay in the now over-developed Cameron Highlands. The restaurant served up probably the best Western fare I've ever had; and I'm from Canada!

Reviewed December 24, 2018

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9.6
Exceptional
Mei-Xia from Malaysia
Family with young children
Deluxe Room
Stayed 2 nights in May 2016

Perfect weekend getaway”

The Smokehouse Hotel Cameron Highland is a great getaway from the recent heat in Kuala Lumpur. The garden is so beautiful, the weather is so cooling and the staff are so friendly, you just can't have had enough of this place. Moreover, eating breakfast in The Smokehouse makes me feel like I am in another country out of Malaysia.

Reviewed May 09, 2016

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9.0
Exceptional
Anthony from United Kingdom
Couple
Suite - Queen Bed (Up to 2 persons only)
Stayed 2 nights in July 2011

Little England in Cameron”

The most authentic English hotel in Cameron by far. Cosy, homely, warming, friendly staffs...

when we arrived, we were greeted by the staff who were full of smiles and very polite. upon check-in, we were upgraded to the honeymoon suite (squire suite). the room was awesome and just felt like i had gone back home to my grandmother's home. the bed was huge, the room bright and airy, the furniture authentic, the bathroom was huge and lavish... we felt so at home and could have stayed in the room for the duration of our stay if we had wanted to. we had been asked about whether we wanted to have dinner in the hotel on our arrival, and decided to eat in the hotel restaurant on our second evening, preferring to visit the local markets on the first night. the menu was very english and the food was excellent, as was the wine choice and taste. i can definitely recommend the duck paté starter and beef wellington entreé. after dinner we retired to the bar in front of the open fire, finishing our wine in warmth. breakfast was inclusive and was a proper english style cooked breakfast with proper sausages, bacon, toast, oat porridge... mmmmm.... all in all, we are so happy we chose the olde smokehouse as our hotel for our weekend in cameron. we will return...

Reviewed August 13, 2011

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9.7
Exceptional
Lock from Singapore
Group
Suite - Queen Bed (Up to 2 persons only)
Stayed 1 night in January 2016

1 night stay is not enough for such a homely place”

Enviroment, ambience and services

We only stayed one night out of our 3nights at cameron highlands. We was warmly welcome down from out cab to the homely warm check in area, lobby & waiting area. Upon arrival, they are well prepared to even receive you. Check in was quick and friendly by the staff. They send me and guided me up all the way to my room. It was a v friendly gesture. Rooms, we are amaze by hos homely our room for the night will be. Theres living room, bedroom and huge toilets. All of it are connected. It v vintage and pretty. alil oldness in the rooms makes the room w more homely feel. Went to the bar to grab alil bit of drinks. Wine by the fire in the cold is one the best moements in life. Nothing beats this feeling ever. Services, my room's tv channel went misses due to reception. I informed them and attend to this matter quickly. It was fixed quickly aft i had a drink at fhe bar. All off the staff are v friendly. I req for a cab service and they quickly attended to it. The cab came in less than 8 mins time. Its definitely worth the price for such a warm and pretty stay in cameron. Although location is really alil out of the way and ulu but its fine. Its worth the hassle to discover this peaceful beauty in cameron. 1 night is really not enough for us. My cousin love it too! Oh ya! Breakfast is ma ma mia!

Reviewed January 05, 2016

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