9.5

Exceptional
/10
(139 reviews)See what guests said
Food & Dining1
Shops1
Car Park1
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9.7

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Queenstown Gardens 100 m
Queenstown Mall 160 m
Ben Lomond Track 640 m
Kiwi Birdlife Park 670 m
Queenstown Hill 700 m
The Remarkables Ski Area 12.2 km
Coronet Peak 13.2 km
Chard Farm Winery 17.4 km
Gibbston Valley Winery 20.0 km
Peregrine Wines 22.8 km
Nearby landmarks
toi o tahuna 10 m
Silver Fern Gallery 10 m
St Peter's Anglican Church 50 m
Vesta Design Store 70 m
Minibar 90 m
Artbay Gallery 90 m
Queenstown Gardens 100 m
Queenstown Post Shop 110 m
Bardeaux Wine Bar 110 m
Cookie Time Shop 120 m
The Spire
Church Lane Suite - Bed The Spire
Guestroom The Spire
Lobby The Spire
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Free Wi-Fi

The Spire

3-5 Church Lane, Queenstown City Center, Queenstown, New Zealand - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Queenstown Gardens
Within 100 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 230 meters to public transportation

  • Airport transfer

  • Located in heart of Queenstown

  • Free Wi-Fi in all rooms!

  • Air conditioning

Cheaper than 94% of all properties in Queenstown in the last 24 hoursCompared to 670 Queenstown properties at Agoda for various dates
Value for money8.7
Distance to city center0KM
Location rating9.7
Nearest airportQueenstown Airport (ZQN)
Distance to airport6.7 km

Rooms available at The Spire

Exceptional
Room comfort & quality
10.0
Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 1 king bed or 2 single beds
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Spire Suite
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 king bed or 2 single beds
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Superior King Room
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Church Lane Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed or 2 single beds
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King Suite
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 king bed
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King or Twin Room
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Superior Room
...
  • Room size: 60 m²/646 ft²
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Standard Room
...
  • Room size: 60 m²/646 ft²
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Suite Superior
...
  • Balcony/terrace
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Suite
...
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Spire?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Spire?

The Spire is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 80 NZD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Spire has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 10 NZD per day. Parking options include a full-service valet for total ease.

Is breakfast offered at The Spire?

Adults can enjoy breakfast offered with an additional charge of 17 NZD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Spire?

The Spire features an on-site restaurant for your dining convenience.

What is the smoking policy at The Spire?

The Spire does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood
Property ranking|Compared to 670 Queenstown properties
See all rankings
Location score
9.7/10
Service score
9.8/10
Cleanliness score
9.9/10
Room comfort score
10/10
Better than
99
%
of Queenstown properties
Better than
99
%
of Queenstown properties
Better than
99
%
of Queenstown properties
Better than
99
%
of Queenstown properties
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Overall rating:

9.5

Exceptional
42 reviews
Cleanliness
10.0
Facilities
9.2
Location
9.7
Read all reviews >
More about The Spire

More about The Spire

Offering quality accommodations in the sightseeing, sports, restaurants district of Queenstown, The Spire is a popular pick for both business and leisure travelers. The excitement of the city center is only 0KM away. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Silver Fern Gallery, Cookie Time Shop, Minibar.

The Spire also offers many facilities to enrich your stay in Queenstown. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out can be enjoyed at the hotel.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers fantastic facilities, including skiing, to help you unwind after an action-packed day in the city. Discover an engaging blend of professional service and a wide array of features at The Spire.

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Most talked about facilities

Food & Dining

1 mention

Breakfast

1 mention

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Vegetarian
Full English/Irish
Gluten-free

Restaurants on site

No5 Church Lane
Cuisine:European, Local
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of The Spire from real guests

Provided by verified guests of Agoda
9.5
/
10
Exceptional
Cleanliness10.0
Facilities9.2
Location9.7
Room comfort and quality10.0
Service9.8
Value for money8.7
High score for Queenstown
Rating
9+ Exceptional (21)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (0)
Time of the year
Mar - May (7)
Jun - Aug (6)
Sep - Nov (12)
Dec - Feb (1)
All guests (42)
All room types
All languages

Show reviews that mention 

Showing 26 verified guest comments
12
9.2
Exceptional
Alok from India
Family with young children
Spire Suite
Stayed 4 nights in November 2016

Highly Recommended”

Eveything about our stay at the Spire Queenstown was perfect. The staff is excellent and rooms fantastic

Reviewed November 11, 2016

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Dear Alok, Thank you for your kind review of The Spire. We're delighted the staff could make your stay and you enjoyed our facilities. We look forward to welcoming you back to The Spire. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
9.6
Exceptional
Pam from Australia
Solo traveler
Church Lane Suite
Stayed 2 nights in April 2017

Great place to stay”

Private, quiet & tastefully spiffy accommodation. The Spire is centrally located in the short pedestrian only Church Lane, minute walks from city restaurants, shops, wharf, city gardens & the multitudes of activity bookings. Overnight/valet parking in adjoining street.

Reviewed April 18, 2017

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Dear Pam, We're delighted you loved our accommodation offerings and were able to take advantage of our great location in the centre of Queenstown. Thank you for your review and we hope to see you back at The Spire in the future. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
9.3
Exceptional
Joseph from Australia
Couple
Church Lane Suite
Stayed 3 nights in July 2014

Exelent hotel”

Rooms are nice and very big, location is exelent and the staff was the best you could have.

That was our second time in the Spire hotel and it was even better then the first time. Nothing was a problem to the staff, freindly at all times. The rooms are in excelent condition with nice furniture and easiely operatable fire place.

Reviewed July 29, 2014

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Dear Joseph, Thank you for your wonderful review and kind words about our staff team, I'll ensure to pass these on. We're delighted you had a wonderful stay and we hope to welcome you back to The Spire in the future. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
10.0
Exceptional
Nicole from United States
Couple
Church Lane Suite
Stayed 3 nights in October 2016

Amazing”

The staff were considerate and thoughtful, the room was delightful and the location was perfect. I wish I could clone The Spire and put it in all my favorite cities.

Reviewed October 29, 2016

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Dear Nicole, Thank you for this delightful review of the Spire! We're thrilled you enjoyed your stay and enjoyed having you as a guest. We hope to welcome you back to The Spire in the future. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
9.2
Exceptional
Benjamin from Australia
Couple
Church Lane Suite
Stayed 2 nights in September 2018

Exceptional”

Fantastic hotel in the heart of Queenstown. Luxurious rooms equipped with a fireplace and complementary minibar. Service was excellent.

Reviewed February 14, 2019

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Dear Benjamin, We're delighted you loved your stay and all the amenities that came with the room. Thank you for your review and we hope to welcome you back to The Spire in the future. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
10.0
Exceptional
BRIGITTE
Couple
Church Lane Suite
Stayed 5 nights in October 2019

Brigitte from Australia”

This is a perfect place to stay in the centre of Queenstown - beautifully appointed suites with friendly and welcoming staff and a great bar - will definitely be back next time.

Reviewed October 09, 2019

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Dear Brigitte, Thank you for your lovely review. It was our pleasure to have you as a guest and we hope we're able to welcome you back to The Spire again in the future. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
10.0
Exceptional
Cathie from Australia
Couple
Spire Suite
Stayed 1 night in March 2016

An Unexpected Gem”

We had an amazing stay at the Spire. From the moment you are greeted at the door you are made welcome, it was a home away from home. The staff are extremely helpful. The central location was fantastic and we look forward to a return visit.

Reviewed March 31, 2016

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Dear Cathie, Thank you for your wonderful review of The Spire. We're delighted you enjoyed your stay and that the staff were able to help with anything you needed. We hope to welcome you back to The Spire in the future. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
10.0
Exceptional
Kristy-Lea from Australia
Couple
Deluxe Suite
Stayed 4 nights in June 2017

Exceptional”

Honestly one of the best hotel experiences we have ever had. The staff were incredible, so friendly and nothing was too much of a hassle of trouble. The room was devine with its decor. We loved the location. I celebrated my 30th birthday there and was made to feel incredibly special. My partner and I can't wait to come back. The ONLY downside is that the view, while it was there was interrupted by the hotel/businesses in front but it was still nice from what we could see.

Reviewed June 08, 2017

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Dear Kristy-Lea, Thank you so much for your wonderful and kind words about your birthday celebration at The Spire. We're delighted you left feeling it would be a stay to remember! We will pass your compliments on to the staff team and we hope to see you at The Spire again in the future! Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
10.0
Exceptional
robert from Philippines
Couple
Spire Suite
Stayed 1 night in April 2016

A oasis in Queenstown ”

We've seen very nice pictures and read glowing reviews of this hotel. We weren't disappointed. I would stay here again, possibly longer next time.

Reviewed April 14, 2016

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Dear Robert, Thank you for your kind review and we're delighted we could meet your expectations. We hope to welcome you back in the future. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
7.2
Very good
Hugh from Australia
Couple
Church Lane Suite
Stayed 2 nights in October 2019

Disappointing stay”

After a 5 hour drive and wanting to relax I put the TV on and The speakers didn’t work. They got the maintenance team to come in and fix it which took half an hour and by that time we were supposed to be getting ready for dinner. The room we got on the first night is directly across from a strip club which was loud and kept us up all night. The door to the bathroom was broken and my partner got stuck. They moved us the following day so had to pack up and move all our stuff to the next room. That night we had issues with room service and had to wait 1 hour and a half for a simple cheese toastie. The next morning we went to get a quick breakfast before our flight and they told us the wait for food would be an hour and sent us to another hotel. Completely dissatisfied, for the premium they charge we weren’t even close to happy!! Laughable at the lack of what they offered to rectify the issue, took a bottle of wine off the bill which probably cost them all of $30.

Reviewed October 14, 2019

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Dear Hugh, Thank you for taking the time to give us feedback on your stay. We do apologise about the issues you have mentioned and will speak to all of the teams involved regarding your review. We do apologise regarding the noise and do work regularly with the businesses we share a proximity to, to ensure that our guest's comfort is of top priority. We will speak to them regarding this to ensure they are not disturbing our guests stay. If there is anything further we can do for you, please don't hesitate to contact us directly. Kind regards, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
10.0
Exceptional
Benedict from Australia
Couple
Church Lane Suite
Stayed 3 nights in August 2019

Exceptional”

Bloody lovely! Staff were smart, well informed, helpful and friendly. The hotel is simply delightful.

Reviewed August 26, 2019

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Dear Benedict, Thank you for your kind words, we will pass your compliments on to the staff team. We hope we are able to welcome you back to The Spire in the future! Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
10.0
Exceptional
Amanda from Australia
Couple
Spire Suite
Stayed 3 nights in October 2019

Everything was amazing except for the mattress. It was so bad ”

It was so bad that my husband and I had turns sleeping on the couch m

Reviewed October 27, 2019

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Dear Amanda, Thank you for your view of The Spire. We're delighted you overall enjoyed your stay and do apologise about the mattress. Guest comfort is our priority and we'll ensure to talk to the housekeeping team regarding your review. We hope to see you at The Spire again in the future. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
10.0
Exceptional
Alok from India
Family with teens
Church Lane Suite
Stayed 4 nights in November 2016

Superb!!!”

Amazing location ...friendly staff...good food and drinks!!! Perfect place to stay for a family or a couple holiday!!

Reviewed September 01, 2017

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Dear Alok, We so appreciate your kind words and are delighted you enjoyed your stay. We hope we see you at The Spire again in the future! Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
8.0
Excellent
Steven from Australia
Couple
Deluxe Suite
Stayed 3 nights in April 2017

Very good”

Amazing room in a great location. Breakfast needs to be improved as was not up to standard

Reviewed April 27, 2017

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Dear Steven, Thank you for your review, we're so glad you loved the room and the proximity to everything you could need in the centre of Queenstown. We are speaking regularly with guests regarding breakfast to keep our offerings up to date and fresh, we recently released a new breakfast menu and we hope next time you visit, it'll be to your liking! Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
10.0
Exceptional
Jason from New Zealand
Couple
Church Lane Suite
Stayed 4 nights in August 2020

Lovely place to stay”

This is our second time to stay here and will stay a 3rd time for sure. Well worth it

Reviewed August 11, 2020

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Dear Jason, Thank you for your review, we're so happy you loved your stay enough to visit us again and we look forward to the third visit. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
8.8
Excellent
Michael from Singapore
Couple
Spire Suite
Stayed 5 nights in April 2017

Staff are all very helpful and food at sister hotel is great. Great for easy access to everything”

May be a bit noisy at night if weekend drinking parties are on

Reviewed April 30, 2017

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Dear Michael, Thank you for your wonderful compliments about the staff and we're delighted you enjoyed the food at our sister hotel, Eichardt's Private Hotel. We hope to welcome you back to The Spire in the future. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
10.0
Exceptional
Loreta from Australia
Couple
Deluxe Suite
Stayed 2 nights in October 2015

Fabulous ”

Location Staff Amenity

Thoroughly enjoyable Couldn't fault a thing

Reviewed October 21, 2015

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Dear Loreta, We're so grateful for your lovely review and delighted you enjoyed your stay at The Spire. We hope we're able to welcome you back to The Spire in the future. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
9.2
Exceptional
Michu from Taiwan
Group
Church Lane Suite
Stayed 6 nights in July 2016

Excellent ”

Nice audio system and music. Good services.

Reviewed July 15, 2016

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Dear Michu, Thank you for staying at The Spire, we're delighted you enjoyed your stay with us and I hope we can welcome you back in the future. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
9.2
Exceptional
Richard from Australia
Couple
Deluxe Suite
Stayed 1 night in April 2016

?”

We loved it.

Reviewed May 02, 2016

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Dear Richard, We're thrilled you had a great stay and hope to welcome you back to The Spire in the future. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
6.8
Good
Zhihong from China
Couple
Church Lane Suite
Stayed 3 nights in May 2018

太吵,早餐太难吃”

酒店紧挨着酒吧,一直吵到凌晨三点。早餐传统英式早餐,油大,肉多,简单,没啥吃头。还是喜欢自助,可以选择。总之性价比太差,不建议大家住这家酒店。

Reviewed May 06, 2018

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Dear Zhihong, Thank you for leaving a review of The Spire. We do apologise that the bar opposite our establishment kept you awake, we do our best to work with them to ensure guest's are not disturbed and will speak to them regarding your review. We offer an a la carte menu for breakfast, rather than a buffet, to allow guest's more choice and the option to make requests if there isn't items on the menu they would like. If you have any recommendations on how we can improve the breakfast offering, please don't hesitate to email us directly with suggestions. We hope to welcome you back to The Spire in the future. Best wishes, Laura Jackson Front Office Assistant Manager

Responded November 13, 2020
The Spire
12
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