Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

For those who wish to drive their own cars, The Square has a car park available for guests. Parking is available for an additional charge.

There's an additional charge of 70000 IDR for adults and 50000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

The Square features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

You may choose an outdoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Square. Small or intimate events like birthday parties and entertainment events can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

On-site venues and convenient event services make The Square an ideal choice for hosting events such as seminars, corporate events and meetings. All available venues come in different styles and sizes and can accommodate up to 125 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

The Square does not permit smoking in any of its rooms or indoor areas.

The closest train, metro, or bus station is Kertomenanggal, 920 m away from The Square.

The Square is located in Rungkut, famous for good restaurants such as Kopi Rolag, Sego Sambel Mak Yeye and Bebek Palupi.

Shopping options in The Square’s Rungkut neighborhood include Royal Plaza Surabaya, City of Tomorrow (CITO) and Marina Plaza.

The Square is located in Rungkut area, which is famous for attractions such as Masjid Nasional Al Akbar Surabaya, Suroboyo Carnival Park and Taman Pelangi.