The St. Regis Chengdu
The St. Regis Chengdu
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"Excellent hotel - spacious room, nice design."

Mikha

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February 14, 2017

Deluxe Room - Guestroom The St. Regis Chengdu
Deluxe Room - Guestroom
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Lobby The St. Regis Chengdu
Lobby
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Lobby The St. Regis Chengdu
Lobby
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Interior view The St. Regis Chengdu
Interior view
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See map The St. Regis Chengdu
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Exceptional
Location
9.0
See all 65 photos The St. Regis Chengdu
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The St. Regis Chengdu

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 59 reviewsSee what guests said
9.2
/
10
Exceptional room comfort and quality
9.8
Recommended by 95% of guests
Value for money8.8
Distance to city center0 KM
Location rating9.0
Nearest airportChengdu Shuangliu International Airport (CTU)
Distance to airport15.3 km
  • 900 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Chengdu

Room choices
9.8
Exceptional
Room comfort & quality
Lafayette Suite
Lafayette Suite
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 king bed
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St Regis Suite
St Regis Suite
...
  • Room size: 130 m²/1399 ft²
  • City view
  • 1 king bed
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Grand Deluxe
Grand Deluxe
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed or 2 semi double...
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Deluxe Room
Deluxe Room
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed or 2 semi double...
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Deluxe Single
Deluxe Single
...
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    Suite Surprise-Lafayette Suite
    Suite Surprise-Lafayette Suite
    ...
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      Grand Deluxe Room Privilege Selection
      Grand Deluxe Room Privilege Selection
      ...
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        St. Regis Suite
        St. Regis Suite
        ...
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          Grand Deluxe Room -Family Package
          Grand Deluxe Room -Family Package
          ...
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            1 KING BED :ST. REGIS SUITE:EXECUTIVE CLUB BENEFITS: BREAKFAST INCLUDED:BUTLER SERVICE:WALK-IN ( Bre
            1 KING BED :ST. REGIS SUITE:EXECUTIVE CLUB BENEFITS: BREAKFAST INCLUDED:BUTLER SERVICE:WALK-IN ( Bre
            ...
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              More about The St. Regis Chengdu

              More about The St. Regis Chengdu

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What they offer

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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (59)Booking.com Reviews (171)
              9.2
              /
              10
              Exceptional
              Cleanliness9.4
              Facilities9.2
              Location9.0
              Room comfort and quality9.8
              Service9.3
              Value for money8.8
              Provided by verified guests of Agoda
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              All guests (59)
              Showing 38 verified guest comments
              12
              8.0
              Excellent
              Shun from Malaysia
              Couple
              Deluxe Room
              Stayed 3 nights in September 2018
              nice location”
              Centrally located walking distance to shopping street. Good breakfast and nice Chinese restaurant. Rooms are large and comfortable
              Reviewed September 25, 2018
              9.6
              Exceptional
              JOSE from Peru
              Couple
              Deluxe Room
              Stayed 2 nights in November 2017
              Best in chengdu ”
              Never seen a more luxurious hotel and better service in china. Perfect.
              Reviewed November 28, 2017
              9.2
              Exceptional
              Christopher from Hong Kong
              Couple
              Deluxe Room
              Stayed 2 nights in November 2017
              Fantastic hotel at the heart of Chengdu”
              My girlfriend and I had a wonderful stay at the St. Regis Chengdu. The staff were welcoming, helpful and worked to ensure we had a great experience. On the first morning our breakfast order to the room was missed. However, the response from the staff was excellent and more than compensated for the inconvenienced caused. Management were fantastic, in particular Catherine, who personally addressed the issue. Can't speak more highly of this point. Would recommend to anyone visiting Chengdu.
              Reviewed November 28, 2017
              10.0
              Exceptional
              Hazzel from Mexico
              Couple
              Deluxe Room
              Stayed 2 nights in October 2017
              Outstanding.”
              Best hotel ever, check in and check out were smooth, the bedroom was spacey and super neat, everything that you could need it was there. The bed and pillows were super comfortable and fresh, the shower was relaxing and clean. Also, they had fresh flowers in the bedroom, what a great detail! We had breakfast at the Social restaurant and it was delicious, too many options to choose from, and the pastries were superb. We spend most of the day out, but when we came back found a little surprise for my birthday, it was great to have that kind of attention from the staff. The location is great, there is a shopping mall with some restaurants and cinema just a few steps from the hotel, you don’t even need to go outside, as they have an entrance to the mall from inside the hotel. I definitely recommend this hotel, it may be a little bit pricey but is totally worth it! I wish we had more time to spend in there.
              Reviewed November 01, 2017
              7.2
              Very good
              Rüdiger from China
              Couple
              Deluxe Room
              Stayed 1 night in October 2017
              Honeymoon”
              It is a nice hotel as it''s St.Regis, but have to say we are disappointed about the staff professionalism. The staff who works at lobby bar showed quite a bad attitude, not very qatient. She was smiling, but very obvious that she doesn't like to help me. We had cafe latte there, but it''s not the proper coffee at all, we wouldn't expect this from a 5 star hotel. We had breakfast in the next morning, but after I saw how they cook the eggs, I don't even want to order. You can see it''s not the way to make omelette, the chef there doesn't have any clue how to do it, but he still has to cook two in the same time. We understand that during golden week are always lots of people, but as a good 5 star hotel, you should not lower your quality to handle lots of people.
              Reviewed October 04, 2017
              10.0
              Exceptional
              CHAN from Singapore
              Business traveler
              Deluxe Room
              Stayed 3 nights in August 2016
              Exceptional”
              Excellent.
              Reviewed August 22, 2017
              10.0
              Exceptional
              Hao from China
              Family with teens
              Deluxe Room
              Stayed 1 night in March 2017
              Great experience”
              They gave us a bday cake. Appreciate the thoughtful gift
              Reviewed April 13, 2017
              10.0
              Exceptional
              Mikha from Indonesia
              Solo traveler
              Grand Deluxe
              Stayed 2 nights in January 2017
              Wonderful St Regis Hotel”
              Excellent hotel - spacious room, nice design. I must commend the level of staff attentiveness - from the driver who picked me up at the airport and drove me to the panda place; and to the excellent concierge who accompanied me to the Sichuan opera by foot. And the wonderful spa! Tips. There is also a nice vegetarian restaurant near the hotel; and a local cinema.
              Reviewed February 14, 2017
              10.0
              Exceptional
              hendrik from Netherlands
              Couple
              Deluxe Room
              Stayed 2 nights in January 2017
              Amazing ”
              Great hotel, amazing food, clean, good rooms and also the massage was Very Nice,
              Reviewed February 01, 2017
              7.6
              Very good
              Joshua from United States
              Couple
              Deluxe Room
              Stayed 1 night in December 2016
              Everything was mostly great, but there was an annoying bit of corner-cutting.”
              Namely the low-quality television and the fact that there are outlets on only one side of the bed (deluxe room). Lots of nice things to be said as well, but nothing out of the ordinary for a higher-end hotel. The staff were excellent and attentive.
              Reviewed December 18, 2016
              7.6
              Very good
              THAm from Hong Kong
              Business traveler
              Deluxe Room
              Stayed 1 night in September 2016
              Nice hotel”
              Very comfort
              Reviewed September 23, 2016
              8.4
              Excellent
              zuliana from Singapore
              Couple
              Deluxe Room
              Stayed 1 night in July 2015
              Awesome ”
              Awesome
              Reviewed April 13, 2016
              7.6
              Very good
              zuliana from Singapore
              Couple
              Deluxe Room
              Stayed 2 nights in September 2015
              Awesome ”
              Awesome
              Reviewed April 13, 2016
              8.0
              Excellent
              zuliana from Singapore
              Business traveler
              Deluxe Room
              Stayed 2 nights in September 2015
              Awesome ”
              Awesome
              Reviewed April 13, 2016
              9.7
              Exceptional
              Daryl from Singapore
              Couple
              Deluxe Room
              Stayed 4 nights in January 2016
              Understated luxury and sheer enjoyment”
              Excellent rooms, great location and excellent service.
              St. Regis excels in both service and comfort. The room was excellent; everything could be controlled at a touch (the light settings, sound, curtains, even the toilet bowl automatically opens when you approach), everything was thoughtfully designed with class and understated luxury as expected from a hotel of this caliber. Our stay was a very pampering one; being waited upon by attentive staff at the comforts of one of the finest luxury hotel names in the world. The breakfast was a highlight for us as we were spoilt with a plethora of choices, we came during off peak season and our stay was well worth the money :)
              Reviewed January 16, 2016
              8.7
              Excellent
              Randy from United States
              Solo traveler
              Deluxe Room
              Stayed 2 nights in January 2016
              Chengdu”
              Close to panda research center, Leo the butler, room furnishings
              Great hotel, wish I got to stay longer, 2 nights not enough! The butler service was fantastic!
              Reviewed January 15, 2016
              10.0
              Exceptional
              Roger from Singapore
              Couple
              Deluxe Room
              Stayed 3 nights in December 2015
              St Regis.... Enuff said!”
              Location, room and staff
              Rather new hotel in the centre of Chengdu city. The rooms are absolutely cavernous! Luxurious and equipped with ultra modern amenities! We were sad to check out!! Very friendly and helpful staff, great location, super comfortable and decadent rooms! Brand new shopping mall flanking the hotel, so restaurants and eateries abound. Great hotel!!
              Reviewed December 28, 2015
              9.0
              Exceptional
              Teng from Singapore
              Business traveler
              Deluxe Room
              Stayed 1 night in November 2015
              Impressive property”
              Butler service, in-room amenities, facilities
              Unfortunately, was only at the hotel for one night, but left thoroughly impressed. The public area is, as expected, grand and opulent for a luxury property, and since it's only a year old, it's still nice and appealing without signs of wear and tear. It's when you step into your room (size is literally that of junior suites in other conventional properties) that the magic begins: iPad controls, Bose speakers, huge plush bed, retractable TVs, walk-in wardrobe (with a secret door where the butler provides the items you ask for to ensure utmost discretion), Laboratoire Remede toiletries, etc... I was thoroughly impressed! My wake-up call was on-time, with a cup of coffee (through the aforementioned secret door) to boot! Swimming pool and gym are gorgeous, so definitely make time to stay here longer. Well worth the money i paid for!
              Reviewed November 06, 2015
              10.0
              Exceptional
              Calvin from Canada
              Couple
              Deluxe Room
              Stayed 3 nights in September 2015
              Two thumbs up! St.Regis Chengdu was just amazing! ”
              Exceptional service by all staff, magnificent rooms, I know I said it already but I must say it again, amazing customer service by all staff. Excellent job St.Regis Chengdu!
              Our experience at St. Regis was the best. It's a definite 5 star hotel and more! The service provided by all the staff was exceptional. The condition of the hotel is excellent. This hotel does not deserve a 9.2 but a 10! If you are reading this just book this hotel, you will not regret it. The service provided and the comfort of the room will help you enjoy your trip in Chengdu even more.
              Reviewed September 17, 2015
              10.0
              Exceptional
              chi from China
              Solo traveler
              Lafayette Suite
              Stayed 2 nights in July 2015
              Nice stay”
              Very good service and security. Much attention is paid to privacy. Good location, great food.
              Reviewed July 29, 2015
              12
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