The St. Regis Kuala Lumpur
 The St. Regis Kuala Lumpur
Lobby The St. Regis Kuala Lumpur
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8.9
Excellent
/10
(204 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location - 750 meters from city center
Popular neighborhood
Parking
FREE
  • KL Tourist Association230 m
  • Museum Volunteers Malaysia230 m
  • Wei-Ling Gallery250 m
  • National Planetarium280 m
  • National Museum of Malaysia280 m
  • Jalan Conlay350 m
  • Language Classes at YMCA420 m
  • Royal Malaysia Police Museum440 m
  • KL Sentral Left Luggage Office440 m
  • Tourism Malaysia at KL Sentral440 m
  • Free Wi-Fi

    The St. Regis Kuala Lumpur

    No 6 Jalan Stesen Sentral 2, KL Sentral, Kuala Lumpur, Malaysia, 50470 - See map
    "Good food and good facilities , recommended place to arrange some meeting here more this hotel have a strategic location for me"
    Martha - October 5, 2017
    Exceptional cleanliness
    9.4 rating for cleanliness
    Exceptional service
    9.1 rating for service
    • 460 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    Property ranking|Compared to 13,077 Kuala Lumpur properties
    See all rankings
    Service score
    9.1/10
    Cleanliness score
    9.4/10
    Couples review score
    8.9/10
    Room size
    151 sqm.
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Bigger than
    99
    %
    of Kuala Lumpur properties
    Value for money8.6
    Distance to city center9.6 km
    Location rating8.5
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport15.1 km

    Rooms available at The St. Regis Kuala Lumpur

    Caroline Astor Suite, 1 Bedroom Suite, 1 King, City view
    Caroline Astor Suite, 1 Bedroom Suite, 1 King, City view
    ...
    • Room size: 138 m²/1485 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    St. Regis Suite, 1 Bedroom Suite, 1 King, City view
    St. Regis Suite, 1 Bedroom Suite, 1 King, City view
    ...
    • Room size: 138 m²/1485 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe, Guest room, 1 King, City view
    Deluxe, Guest room, 1 King, City view
    ...
    • Room size: 63 m²/678 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Royal, Suite, 1 King, Garden view
    Royal, Suite, 1 King, Garden view
    ...
    • Garden view
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    John Jacob Astor Suite, Suite, 1 King, Garden view
    John Jacob Astor Suite, Suite, 1 King, Garden view
    ...
    • Room size: 202 m²/2174 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Grand Deluxe Double, Guest room, 2 Queen, City view
    Grand Deluxe Double, Guest room, 2 Queen, City view
    ...
    • Room size: 63 m²/678 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Deluxe Double, Guest room, 2 Queen, City view
    Deluxe Double, Guest room, 2 Queen, City view
    ...
    • Room size: 63 m²/678 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Family Room Connecting Room
    Family Room Connecting Room
    ...
    • Room size: 204 m²/2196 ft²
    Enter dates to see prices
    Grand Deluxe, Guest room, 1 King, City view
    Grand Deluxe, Guest room, 1 King, City view
    ...
    • Room size: 63 m²/678 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Metropolitan, Guest room, 1 King, City view, Corner room
    Metropolitan, Guest room, 1 King, City view, Corner room
    ...
    • Room size: 71 m²/764 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices

    What people love about The St. Regis Kuala Lumpur

    • 10.0
      Exceptional

      "GOOD SERVICE."

      Yusri

      |

      March 5, 2018

    • 9.2
      Exceptional
      Cleanliness

      "Room is clean and well maintained!"

      Shahida

      |

      May 15, 2018

    • 10.0
      Exceptional
      Staff 

      "Authentic hospitality and warmth."

      RITAR

      |

      November 7, 2018

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    More about The St. Regis Kuala Lumpur

    More about The St. Regis Kuala Lumpur

    10.0
    Exceptional

    "Everything was just perfect."

    RITAR

    |

    November 7, 2018

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "Loved the hotel."

    Li S.

    |

    December 10, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Kenny Rogers
    360 m American, Barbecue
    Prime Steak Restaurant
    490 m American, Contemporary, European
    Nutmeg
    1.3 km American, Cafe, Halal
    Asian cuisine
    Asian cuisine
    Vishal Food and Catering
    320 m Asian, Halal, Indian
    Gandhi's Vegetarian Restaurant
    350 m Asian, Chinese, Halal
    Woo Lan
    360 m Asian, Chinese, Malaysian
    Chinese cuisine
    Chinese cuisine
    OldTown White Cofee
    390 m Chinese
    Loke Fatt Restaurant
    450 m Chinese
    Restoran Vegetarian Wan Fo Yuan
    1.0 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of The St. Regis Kuala Lumpur from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (204)Booking.com Reviews (242)
    8.9
    /
    10
    Cleanliness9.4
    Facilities9.0
    Location8.5
    Service9.1
    Value for money8.6
    Rating
    9+ Exceptional (53)
    8-9 Excellent (5)
    7-8 Very Good (5)
    6-7 Good (1)
    <6 Below Expectation (8)
    Time of the year
    Mar - May (16)
    Jun - Aug (13)
    Sep - Nov (23)
    Dec - Feb (20)
    All languages
    All guests (204)
    All room types

    Show reviews that mention 

    Showing 72 verified guest comments
    1234
    9.2
    Exceptional
    Janice from Malaysia
    Group
    Deluxe Double, Guest room, 2 Queen, City view
    Stayed 1 night in July 2019

    Exceptional Service... Well done to everyone in St Regis ”

    Pros 1. Proactively engaged to check on arrival time, transport and preferences 2. Excellent service, warm welcomed by the staff 3. Provide complimentary cake for birthday occasion, the cake so so yummy 😋 4. Simple birthday deco also provided for free Cons There are some fall leaves inside the swimming pool, cleanliness need to be improved

    Reviewed July 22, 2019
    9.2
    Exceptional
    Eric from Singapore
    Couple
    Stayed 2 nights in November 2018

    Top-Notch Service in a Gorgeous Property”

    This hotel is admittedly pricey, but the luxury, comfort and quality of service received makes it well worth the price. From the courteous butler who attended to our every need to the tastefully and luxuriously appointed room with a tremendous view of the city - our experience at the St Regis was nothing short of excellent.

    Reviewed December 11, 2018
    10.0
    Exceptional
    Lee from Malaysia
    Couple
    Stayed 1 night in October 2016

    great hotel for a special occassion!”

    Wow where do I start!?! Our experience of the st regis whilst on our anniversary was fantastic. The room had been decorated with balloons and rose petals. Check in was easy and the staff at the desk were always very helpful though out our stay. Our room was perfect for what we needed. The room was very spacious and the bed had to be the most comfortable bed i have ever slept in. Overall i would definitely recommend this hotel and would return myself and we had a wonderful and very comfortable time!

    Reviewed October 09, 2016
    9.6
    Exceptional
    Andy from Australia
    Solo traveler
    Stayed 4 nights in September 2016

    Best of the Best”

    I have stayed in many 5 & 6 Stars hotels around the world, and St. Regis in KL is one of the best hotel I have stayed. The cleanliness and attention to detail for the room's daily cleaning and turn down service is far beyond expectations. Well done housekeeping department! Butler's personal handwritten note everyday and evening adds that special touch to the guest's stay. Astor Bar is nicely decorated in a very New York style and serves amazing Martinis🍸🍸 I would highly recommend this hotel to anybody visiting Kuala Lumpur, as I would most definitely come back to stay in the near future visit to KL.

    Reviewed October 02, 2016
    10.0
    Exceptional
    rahmania from Indonesia
    Couple
    Stayed 1 night in September 2016

    excellent service”

    i stayed in st regis bali also singapore previously .. and i think i should try this also in kuala lumpur , i just realized there are new st regis open so last day i stay here before going back to jakarta . service are top notch as st regis standard concierge , bellboy, the reception also the buttler also at the pool bar preperties are new and very clean nely open few months before they gave us free shuttle to KL sentral station, also service pickup if we need. i have no time to try spa services due to limited time but i tought it was excellent great service also for staff at the pool bar restaurant i bet st regis will be next destinantion when people know it and become famous one, i suggest they give also shuttle services for other area, such as gardens mall maybe

    Reviewed September 16, 2016
    9.2
    Exceptional
    Ros from Malaysia
    Solo traveler
    Deluxe, Guest room, 1 King, City view
    Stayed 1 night in July 2019

    Good”

    Very good

    Reviewed July 06, 2019
    7.6
    Very good
    Valerie from Malaysia
    Business traveler
    Metropolitan Corner Room
    Stayed 1 night in March 2019

    High Class”

    Full of arts and romantic features.

    Reviewed May 06, 2019
    9.6
    Exceptional
    Ezuan from Malaysia
    Family with young children
    Deluxe Double Room
    Stayed 1 night in April 2019

    Majestic decor”

    The hotel is really beautiful and amazing. The staff are all friendly and attentive to guest needs.

    Reviewed April 16, 2019
    8.4
    Excellent
    Ng from Singapore
    Business traveler
    Deluxe Double, Guest room, 2 Queen, City view
    Stayed 1 night in March 2019

    Worth it”

    A real five star experience. Good and efficient staff

    Reviewed April 01, 2019
    9.2
    Exceptional
    Charice from Malaysia
    Couple
    Grand Deluxe Double Room
    Stayed 1 night in March 2019

    Enjoyed our stay so much”

    Impressed with the service provided and really enjoyed our stay there. Only cons is that there is no eating place or mall nearby.

    Reviewed March 14, 2019
    8.8
    Excellent
    kalifullah from Malaysia
    Family with young children
    Deluxe Twin Room
    Stayed 1 night in June 2019

    It was a very cosy stay...room was very clean and luxurious...love the bathroom and the wardrobe ”

    The bed and pillow was amazing but the food was not up to the mark...overall great experience staying here

    Reviewed June 10, 2019
    9.6
    Exceptional
    Annie from Australia
    Family with teens
    Stayed 6 nights in January 2019

    Travelling families”

    Stayed here just after new years 2018 check in was nice and easy, facilities were amazing staff are nice. Very quiet place if you are looking for somewhere to unwind and relax :)

    Reviewed June 03, 2019
    10.0
    Exceptional
    KEE from Malaysia
    Couple
    Deluxe Double Room
    Stayed 1 night in April 2019

    Nice stay”

    Very friendly staff and I like the breakfast buffet alot.Definitely will come back visit with my partner next time 😘

    Reviewed April 29, 2019
    9.2
    Exceptional
    Li from Singapore
    Business traveler
    Stayed 1 night in December 2018

    Exceptional Stay in KL”

    Loved the hotel. Best Luxury Hotel in KL! Only disappointment is the pool which i think is small.

    Reviewed December 10, 2018
    10.0
    Exceptional
    jun from Malaysia
    Couple
    Stayed 1 night in November 2018

    Excellent!!!”

    Very good!!!!!

    Reviewed November 08, 2018
    10.0
    Exceptional
    RITAR from Singapore
    Solo traveler
    Stayed 1 night in November 2018

    Cant go wrong with St Regis”

    Everything was just perfect. The most flawless stay I have had staying anywhere. Authentic hospitality and warmth.

    Reviewed November 07, 2018
    9.2
    Exceptional
    Sherlyn from Malaysia
    Family with young children
    Stayed 3 nights in December 2017

    Great hotel. Will definitely stay in again!”

    We arrived late in the hotel than the normal check-in times. But when we arrived, the speed of check in is very quick! We got upgraded from a Deluxe to Grand Deluxe room. Room is very spacious, clean and its design is very modern, with home-feeling and comfy color tone. The only thing that is not working fully is the loosen shower controls. Personal Butler service is impressive. He/she basically covers all your questions and needs during your stay. We were all (including my visiting family) greeted and served with complimentary coffees, teas and cookies in our room. The personal butler has also brought us 10 extra bottles of mineral water for my visiting family. We didn't use much of the facility in the hotel as most of the times we're out. But one thing we've checked out is the pool. The hotel doesn't have a separate kids pool. It's one big pool with one of the side being shallower that probably suit older kids only. We at the end let our younger kids 'swim' in the hotel bathtub.

    Reviewed January 09, 2018
    5.6
    Daniel
    Business traveler
    Stayed 1 night in November 2017

    Not What You Would Expect from a St Regis”

    Starting with the shuttle from KLIA which only runs every 30 minutes (!) to the lack of a lobby and absolute lack of life - this hotel still has a long way to go to feel any warmth and meet the St Regis standards found in other St Regis hotel. My suite was large but very cold - both temperature wise it was freezing and multiple visits of technical staff could not fix the issue and had no human element or design warmth - it was cookie cutter and felt like a place you did not want to be and was not meant to relax or feel welcome. The mini bar had only 2 water glasses, no milk for the coffee, the lamp had to be replaced because the previous occupant broke it and the floor (marble) had all sorts of dirt and stains. The business centre was impossible to find and took 20 minutes to get any assistance and the breakfast was meagre in choice in comparison to the Hilton around the corner and some foods were in display cases like in a museum and could only be accessed by asking someone to open a case - totally bizarre - like an aquarium for smoked salmon and cold cuts. I was really surprised at the lack of selection and that a Hilton would be so much better in terms of food.

    Reviewed November 07, 2017
    7.2
    Very good
    Yee from Malaysia
    Family with young children
    Stayed 1 night in November 2016

    nice new hotel but questionable service ”

    My wife didnt had a pleasant experience. here's her review. Reasons why St Regis KL did NOT live up to its 6 star "acclaimed" status. I have been here thrice, once during its first week of opening in May, 2nd time in September for an event and the 3rd time was yesterday. Let me list down what went wrong during each visit:- 1. First Visit - I had dinner at The Brasserie with my husband and infant. Mid-dinner, my infant needed a diaper change and was fussing to breastfeed, I asked the restaurant manager for a nursing room but they did not have one and proceeded to show me the washroom and asked me to breastfeed my baby sitting on the can. You dont eat in the toilet, why should my baby?? Other hotels would have (and had in the past) offered me a private room or even office space to breastfeed. Mind you these hotels were graded less than 6 stars and they could provided such service and care towards their patrons, where does St Regis stand then? If you got your books right, I might not be an in-house guest but I am sure still a paying guest at your hotel. - The Brasserie had alot of mosquitoes under the table, I guess I fed the mossies well that night. I asked the waiter whether they had a remedy to this, they just shook their head and gave me the excuse that they was a construction going on next door that caused this. - Next day I returned for high tea at their tea lounge, during the whole time i was there, i was more busy shooing flies away from my food than enjoying my tea. Again, i asked the waitresses for a remedy and all I got was the same excuse of the construction next door. 2. Second visit - I was rushing to attend an event and wanted to valet my car. Guess what? No valet available. Amazing how this hotel is rated 6 stars??? 3. Third visit yesterday - I checked in on Friday afternoon (mind you it is RM1000+ a night and you expect top notch service) and as the room had 24 hours butler service with free drinks, I called for butler service

    Reviewed November 14, 2016
    10.0
    Exceptional
    halimaton from Malaysia
    Couple
    Deluxe, Guest room, 1 King, City view
    Stayed 1 night in April 2019

    Great Location and service for my 21 years anniversary!”

    Love the interior design and (perfect location),the hotel is clean and provides great hospitality. The butler also awesome! Thank you Eva and all staffs!

    Reviewed April 23, 2019
    1234
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    The St. Regis Kuala Lumpur
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    • Excellent location
    • Sri Maha Mariamman Temple
    • KL Sentral Railway Station is within 0.48 km