The St. Regis Kuala Lumpur
The St. Regis Kuala Lumpur
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9.6
Exceptional

"Had great service for valentines, will definitely stay again..."

Laurence

|

February 17, 2018

 The St. Regis Kuala Lumpur

  • Room size: 63 m²/678 ft²
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Lobby The St. Regis Kuala Lumpur
Lobby
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Fitness center The St. Regis Kuala Lumpur
Fitness center
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Ballroom The St. Regis Kuala Lumpur
Ballroom
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See map The St. Regis Kuala Lumpur
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Excellent
Location
8.7
See all 6 photos The St. Regis Kuala Lumpur
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What guests are saying:
super cool
rasya from Indonesia
Business traveler
celebrate my wife birthday at st Regis hotel, they giving a lot support and helpful.... I'll going back again
tzeseng from Malaysia
Couple
Can't ever go wrong with the St Regis.
Anuar from Malaysia
Family with young children
Yr room is not equipped with an iron board facility. I hv to call the housekeeping to deliver one to the room.
Datin from Malaysia
Group
ST. Regis has the best hotel AND sushi in Kuala Lumpur. Period.
Low from Malaysia
Family with young children
Pricey hotel but definitely suits the luxury offered. A butler assigned, that simply blew me away! You can expect only the best from this hotel.
Aza from Malaysia
Business traveler
enjoy our stay and great location
sabrina from Malaysia
Family with young children
Beautiful rooms. Paying a premium price for hotel rooms, I expect the mini bar to be complimentary...
Jonathan from Singapore
Couple
worth for money, exclusive
MYRA from Malaysia
Business traveler
My stay was totally beyound expectations. Truly awesome property with mesmering facilities and remarkable rooms .
Laseth from Malaysia
Business traveler

The St. Regis Kuala Lumpur

Excellent location
- 720 meters from city center
- What's nearby?
Exceptional
From 159 reviewsSee what guests said
9.0
/
10
Exceptional cleanliness
9.5
Recommended by 92% of guests
Value for money8.7
Distance to city center9.6 km
Location rating8.7
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport15.8 km
  • 480 meters to public transportation

  • Airport transfer

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Select your room
5 travelers are looking at this property right nowBook now before it's too late!
Presidential Suite
Presidential Suite
...
  • City view
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Royal Suite
Royal Suite
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  • City view
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Family Room Connecting Room
Family Room Connecting Room
...
  • Room size: 204 m²/2196 ft²
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Royal Suite
Royal Suite
...
  • Shower and bathtub
  • 1 super king bed
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Presidential Suite
Presidential Suite
...
  • Shower and bathtub
  • 1 super king bed
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Deluxe Room
Deluxe Room
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  • Non-smoking
  • Shower and bathtub
  • 2 king beds or 1 super king...
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Twin Grand Superior
Twin Grand Superior
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  • Room size: 66 m²/710 ft²
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Twin Deluxe
Twin Deluxe
...
  • Room size: 63 m²/678 ft²
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Grand Deluxe Room
Grand Deluxe Room
...
  • Non-smoking
  • Shower and bathtub
  • 2 king beds or 1 super king...
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Metropolitan Room
Metropolitan Room
...
  • Non-smoking
  • Shower and bathtub
  • 1 super king bed
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Have a question for The St. Regis Kuala Lumpur?

What people love about the property

  • 10.0
    Exceptional

    "Everything is perfect especially the service."

    Yen C.

    |

    February 15, 2018

  • 9.6
    Exceptional

    "Beautiful rooms, helpful and friendly staff!"

    Yuen M.

    |

    November 11, 2016

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More about The St. Regis Kuala Lumpur

More about The St. Regis Kuala Lumpur

10.0
Exceptional

"Enjoy our stay and great location"

sabrina

|

July 17, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Kenny Rogers
360 m American, Barbecue
Prime Steak Restaurant
490 m American, Contemporary, European
Nutmeg
1.3 km American, Cafe, Halal
Asian cuisine
Asian cuisine
Vishal Food and Catering
320 m Asian, Halal, Indian
Gandhi's Vegetarian Restaurant
350 m Asian, Chinese, Halal
Woo Lan
360 m Asian, Chinese, Malaysian
Chinese cuisine
Chinese cuisine
OldTown White Cofee
390 m Chinese
Loke Fatt Restaurant
450 m Chinese
Restoran Vegetarian Wan Fo Yuan
1.0 km Chinese

What they offer

10.0
Exceptional

"The room was fantastic."

zarina

|

February 15, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (159)Booking.com Reviews (207)
9.0
/
10
Exceptional
Cleanliness9.5
Facilities9.1
Location8.7
Service9.2
Value for money8.7
Provided by verified guests of Agoda
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All guests (159)
All room types

Show reviews that mention 

Showing 51 verified guest comments
123
9.2
Exceptional
Eric from Singapore
Couple
Deluxe Room
Stayed 2 nights in November 2018
Top-Notch Service in a Gorgeous Property”
This hotel is admittedly pricey, but the luxury, comfort and quality of service received makes it well worth the price. From the courteous butler who attended to our every need to the tastefully and luxuriously appointed room with a tremendous view of the city - our experience at the St Regis was nothing short of excellent.
Reviewed December 11, 2018
9.2
Exceptional
Li from Singapore
Business traveler
Deluxe Room
Stayed 1 night in December 2018
Exceptional Stay in KL”
Loved the hotel. Best Luxury Hotel in KL! Only disappointment is the pool which i think is small.
Reviewed December 10, 2018
10.0
Exceptional
jun from Malaysia
Couple
Stayed 1 night in November 2018
Excellent!!!”
Very good!!!!!
Reviewed November 08, 2018
10.0
Exceptional
RITAR from Singapore
Solo traveler
Stayed 1 night in November 2018
Cant go wrong with St Regis”
Everything was just perfect. The most flawless stay I have had staying anywhere. Authentic hospitality and warmth.
Reviewed November 07, 2018
10.0
Exceptional
Lee from Malaysia
Couple
Stayed 1 night in October 2016
great hotel for a special occassion!”
Wow where do I start!?! Our experience of the st regis whilst on our anniversary was fantastic. The room had been decorated with balloons and rose petals. Check in was easy and the staff at the desk were always very helpful though out our stay. Our room was perfect for what we needed. The room was very spacious and the bed had to be the most comfortable bed i have ever slept in. Overall i would definitely recommend this hotel and would return myself and we had a wonderful and very comfortable time!
Reviewed October 09, 2016
10.0
Exceptional
rahmania from Indonesia
Couple
Stayed 1 night in September 2016
excellent service”
i stayed in st regis bali also singapore previously .. and i think i should try this also in kuala lumpur , i just realized there are new st regis open so last day i stay here before going back to jakarta . service are top notch as st regis standard concierge , bellboy, the reception also the buttler also at the pool bar preperties are new and very clean nely open few months before they gave us free shuttle to KL sentral station, also service pickup if we need. i have no time to try spa services due to limited time but i tought it was excellent great service also for staff at the pool bar restaurant i bet st regis will be next destinantion when people know it and become famous one, i suggest they give also shuttle services for other area, such as gardens mall maybe
Reviewed September 16, 2016
9.2
Exceptional
Shahida from Singapore
Couple
Metropolitan Room
Stayed 3 nights in December 2017
Superb! ”
I travelled to KL often and St Regis is one of the best 5-stars hotels around! Room is clean and well maintained! Free shuttle service. Friendly and helpful stuff. Would recommend!!
Reviewed May 15, 2018
10.0
Exceptional
Yusri from Malaysia
Family with young children
Stayed 1 night in August 2017
CUSTUMER HELP ME VERY WELL”
GOOD SERVICE.
Reviewed March 05, 2018
9.6
Exceptional
Laurence from Malaysia
Couple
Deluxe Room
Stayed 1 night in February 2018
Awesome location”
Had great service for valentines, will definitely stay again.
Reviewed February 17, 2018
10.0
Exceptional
Yen from Malaysia
Couple
Metropolitan Room
Stayed 1 night in February 2018
Perfect”
Everything is perfect especially the service.
Reviewed February 15, 2018
10.0
Exceptional
zarina from Malaysia
Group
Stayed 1 night in April 2017
Amazing ”
The room was fantastic. Hope to stay there again in the near future
Reviewed February 15, 2018
10.0
Exceptional
anna from Malaysia
Couple
Deluxe Room
Stayed 1 night in February 2018
Great customer servives”
We have a great time here, not even the room and the butler services as well. Definitely will be here again.
Reviewed February 15, 2018
9.2
Exceptional
Sherlyn from Malaysia
Family with young children
Stayed 3 nights in December 2017
Great hotel. Will definitely stay in again!”
We arrived late in the hotel than the normal check-in times. But when we arrived, the speed of check in is very quick! We got upgraded from a Deluxe to Grand Deluxe room. Room is very spacious, clean and its design is very modern, with home-feeling and comfy color tone. The only thing that is not working fully is the loosen shower controls. Personal Butler service is impressive. He/she basically covers all your questions and needs during your stay. We were all (including my visiting family) greeted and served with complimentary coffees, teas and cookies in our room. The personal butler has also brought us 10 extra bottles of mineral water for my visiting family. We didn't use much of the facility in the hotel as most of the times we're out. But one thing we've checked out is the pool. The hotel doesn't have a separate kids pool. It's one big pool with one of the side being shallower that probably suit older kids only. We at the end let our younger kids 'swim' in the hotel bathtub.
Reviewed January 09, 2018
5.6
Daniel
Business traveler
Stayed 1 night in November 2017
Not What You Would Expect from a St Regis”
Starting with the shuttle from KLIA which only runs every 30 minutes (!) to the lack of a lobby and absolute lack of life - this hotel still has a long way to go to feel any warmth and meet the St Regis standards found in other St Regis hotel. My suite was large but very cold - both temperature wise it was freezing and multiple visits of technical staff could not fix the issue and had no human element or design warmth - it was cookie cutter and felt like a place you did not want to be and was not meant to relax or feel welcome. The mini bar had only 2 water glasses, no milk for the coffee, the lamp had to be replaced because the previous occupant broke it and the floor (marble) had all sorts of dirt and stains. The business centre was impossible to find and took 20 minutes to get any assistance and the breakfast was meagre in choice in comparison to the Hilton around the corner and some foods were in display cases like in a museum and could only be accessed by asking someone to open a case - totally bizarre - like an aquarium for smoked salmon and cold cuts. I was really surprised at the lack of selection and that a Hilton would be so much better in terms of food.
Reviewed November 07, 2017
6.8
Good
Andrew from Malaysia
Family with teens
Stayed 1 night in November 2017
St Regis poor hotel arrangement”
I was very disappointed with the service. I made booking for three rooms for Nov 5 - one king size bed room, and two 2queen size bedrooms. I requested to have a connecting room between my mom (king size bed)who was on a wheelchair next to my room (2 queen size beds) for easy access. But instead they gave us the two 2 queen size bed rooms adjacent to each other and my mom's room far away. That was ridiculous and unacceptable. When questioned, they said there was not such connecting rooms. Why tell me last minute. Had I known I would have gone somewhere else. DUH. Very disappointed and was very inconvenient for me to keep running back and forth to check on my 85 year old mother.
Reviewed November 06, 2017
7.2
Very good
Yee from Malaysia
Family with young children
Stayed 1 night in November 2016
nice new hotel but questionable service ”
My wife didnt had a pleasant experience. here's her review. Reasons why St Regis KL did NOT live up to its 6 star "acclaimed" status. I have been here thrice, once during its first week of opening in May, 2nd time in September for an event and the 3rd time was yesterday. Let me list down what went wrong during each visit:- 1. First Visit - I had dinner at The Brasserie with my husband and infant. Mid-dinner, my infant needed a diaper change and was fussing to breastfeed, I asked the restaurant manager for a nursing room but they did not have one and proceeded to show me the washroom and asked me to breastfeed my baby sitting on the can. You dont eat in the toilet, why should my baby?? Other hotels would have (and had in the past) offered me a private room or even office space to breastfeed. Mind you these hotels were graded less than 6 stars and they could provided such service and care towards their patrons, where does St Regis stand then? If you got your books right, I might not be an in-house guest but I am sure still a paying guest at your hotel. - The Brasserie had alot of mosquitoes under the table, I guess I fed the mossies well that night. I asked the waiter whether they had a remedy to this, they just shook their head and gave me the excuse that they was a construction going on next door that caused this. - Next day I returned for high tea at their tea lounge, during the whole time i was there, i was more busy shooing flies away from my food than enjoying my tea. Again, i asked the waitresses for a remedy and all I got was the same excuse of the construction next door. 2. Second visit - I was rushing to attend an event and wanted to valet my car. Guess what? No valet available. Amazing how this hotel is rated 6 stars??? 3. Third visit yesterday - I checked in on Friday afternoon (mind you it is RM1000+ a night and you expect top notch service) and as the room had 24 hours butler service with free drinks, I called for butler service
Reviewed November 14, 2016
9.6
Exceptional
Andy from Australia
Solo traveler
Stayed 4 nights in September 2016
Best of the Best”
I have stayed in many 5 & 6 Stars hotels around the world, and St. Regis in KL is one of the best hotel I have stayed. The cleanliness and attention to detail for the room's daily cleaning and turn down service is far beyond expectations. Well done housekeeping department! Butler's personal handwritten note everyday and evening adds that special touch to the guest's stay. Astor Bar is nicely decorated in a very New York style and serves amazing Martinis🍸🍸 I would highly recommend this hotel to anybody visiting Kuala Lumpur, as I would most definitely come back to stay in the near future visit to KL.
Reviewed October 02, 2016
10.0
Exceptional
Nurul
Couple
Deluxe Room
Stayed 1 night in July 2018
Exceptional”
i love everything here , the service here is excellent and the hotel service is all satisfy me. i will come back here for another vacation.
Reviewed July 31, 2018
5.2
NURUL from Malaysia
Couple
Stayed 2 nights in March 2018
agoda must give included breakfast”
too cold . Heat no function. Reception not friendly . Butler nice.
Reviewed March 18, 2018
9.2
Exceptional
Muhammad from Malaysia
Couple
Stayed 2 nights in December 2017
St.Regis Kuala Lumpur”
Everything is perfect and superb here, except 1 staff at the front desk is really rude to me, Kent is his name. The rest is the best!
Reviewed January 06, 2018
123
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  • Excellent location
  • Sri Maha Mariamman Temple
  • KL Sentral Railway Station is within 0.48 km