The St. Regis Lhasa Resort
Deluxe Room, Guest room, 1 King The St. Regis Lhasa Resort
Lobby The St. Regis Lhasa Resort
Lobby The St. Regis Lhasa Resort
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8.9
Excellent
/10
(80 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • Shöl Opera Troupe290 m
  • Barkhor Street430 m
  • Canggu Temple480 m
  • Norling Supermarket530 m
  • Dropenling700 m
  • Nissan e wave Mall740 m
  • Ani Sangkhung Nunnery760 m
  • Ramoche Monastery (Xiao Zhao Si)790 m
  • Monument of Alliance Between Tang Dynasty and Tibetan Regime800 m
  • Cemanlin Temple810 m
  • Free Wi-Fi

    The St. Regis Lhasa Resort

    22 Jiangsu Road, Chengguan, Lhasa, China, 850000 - See map
    "It is a must stay hotel, as it is a very relaxing and pleasure stay after long travel to different part of tibet."
    Edmond - August 7, 2018
    Exceptional comfort
    9.5 room quality and comfort
    Exceptional reputation
    Recommended by 91% of guests
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Air conditioning

    Property ranking|Compared to 274 Lhasa properties
    See all rankings
    Value for money score
    8.8/10
    Location score
    9.3/10
    Cleanliness score
    9.0/10
    Room comfort score
    9.5/10
    Better than
    99
    %
    of Lhasa properties
    Better than
    99
    %
    of Lhasa properties
    Better than
    99
    %
    of Lhasa properties
    Better than
    99
    %
    of Lhasa properties
    Value for money8.8
    Distance to city center0.023km
    Location rating9.3

    Rooms available at The St. Regis Lhasa Resort

    9.5
    Exceptional
    Room comfort & quality
    Classic Deluxe Room, Guest room, 1 King
    Classic Deluxe Room, Guest room, 1 King
    ...
    • Non-smoking
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Deluxe Room, Guest room, 1 King
    Deluxe Room, Guest room, 1 King
    ...
    • Non-smoking
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Tubo Suite, Presidential Suite, 1 King, Potala Palace view
    Tubo Suite, Presidential Suite, 1 King, Potala Palace view
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Junior Suite, 1 Bedroom Suite, 1 King, Garden view
    Junior Suite, 1 Bedroom Suite, 1 King, Garden view
    ...
    • Non-smoking
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Lhasa Suite, 1 Bedroom Suite, 1 King
    Lhasa Suite, 1 Bedroom Suite, 1 King
    ...
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Premium Deluxe Room
    Premium Deluxe Room
    ...
    • Room size: 85 m²/915 ft²
    • Non-smoking
    Enter dates to see prices
    Deluxe King Room Hotel Special Offer
    Deluxe King Room Hotel Special Offer
    ...
    • Room size: 51 m²/549 ft²
    • City view
    Enter dates to see prices
    Everest Suite, 1 Bedroom Suite, 1 King, Potala Palace view
    Everest Suite, 1 Bedroom Suite, 1 King, Potala Palace view
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Premium Deluxe Room, Guest room, 1 King
    Premium Deluxe Room, Guest room, 1 King
    ...
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 51 m²/549 ft²
    • Non-smoking
    Enter dates to see prices

    What people love about The St. Regis Lhasa Resort

    • 10.0
      Exceptional

      "Strongly recommend to stay"

      Edmond

      |

      August 7, 2018

    • 8.8
      Excellent

      "The dinner buffet was also excellent with lots of choices."

      Melody

      |

      April 4, 2017

    • 10.0
      Exceptional
      Spaciousness

      "A temple style designed hotel with spacious and cozy room."

      Edmond

      |

      August 7, 2018

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    More about The St. Regis Lhasa Resort

    More about The St. Regis Lhasa Resort

    10.0
    Exceptional

    "I will definitely come back."

    Hong K.

    |

    June 22, 2016

    An overview

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    What they offer

    10.0
    Exceptional

    "Buffet was great."

    Tzu Y.

    |

    June 18, 2018

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The St. Regis Lhasa Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (80)Booking.com Reviews (222)
    8.9
    /
    10
    Cleanliness9.0
    Facilities8.6
    Location9.3
    Room comfort and quality9.5
    Service8.5
    Value for money8.8
    Rating
    9+ Exceptional (23)
    8-9 Excellent (9)
    7-8 Very Good (8)
    6-7 Good (3)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (15)
    Jun - Aug (17)
    Sep - Nov (6)
    Dec - Feb (9)
    All languages
    All guests (80)
    All room types
    Showing 47 verified guest comments
    123
    6.8
    Good
    Wendy from Singapore
    Solo traveler
    Deluxe Room, Guest room, 2 Twin/Single Bed(s)
    Stayed 4 nights in June 2019

    Low your expectations a little for this 5 star hotel .. and you might enjoy your stay a lot better..”

    All in all I would say the hotel is nice but you will have to adapt to them not using much air con, no air con in lobby, cafes, hallways or restaurants but they welcome you to turn your air con on 24/7 in your room. Overall the staffs are nice but very forgetful, half the times they forget our orders or requests. Also, their housekeeping isn’t very up to standards, the basic things like towels are changed, beds are packed, waters are refilled but small items like tea bags, beverages (which are free for consumption in the fridge), tissue boxes, cotton pads etc are not refilled. They need SEVERE and SEVERAL promptings to get a proper housecleaning done. I even found chocolate wrappers (not from us, god knows how many guests ago) under the side table of the bed and it’s at a very obvious spot, as long as you vacuum, you won’t missed it kind so you can tell how frequently they vacuum. Toilets need to be double flushed most of the time, room comes with a bath tub but no bath soap...

    Reviewed July 02, 2019

    Thank you for sharing your feedback with us. Please accept our sincere apologies that some certain aspects did not meet your expectations on your recent stay. Your comments about air condition and room service have been well documented and will certainly be looked into. I will personally address this with the relevant teams to ensure such incidents will not occur in future. We hope your experience would not deter you from giving us another opportunity to welcome you back in future. Yours Sincerely, Jimmy W General Manager The St. Regis Lhasa Resort

    Responded July 03, 2019
    The St. Regis Lhasa Resort
    9.6
    Exceptional
    Sze from Hong Kong
    Group
    Deluxe Room, Guest room, 2 Twin/Single Bed(s)
    Stayed 1 night in June 2019

    Excellent Room & Service”

    The room is big & comfortable. The day we check-in was my friend's birthday, and we were so surprised that the hotel has prepared a birthday cake for him. Thanks a lot!

    Reviewed June 24, 2019
    4.4
    Ying from Macau
    Group
    Deluxe Room, Guest room, 1 King
    Stayed 3 nights in May 2019

    Staff is not polite , facility is old. Not safe ”

    Got stranger knocked the door in the mid night asked for some indecent questions

    Reviewed May 24, 2019

    Dear Ying, Thank you for sharing your feedback with us. Please accept our sincere apologies that some certain aspects did not meet your expectations on your recent stay. Guest's safety is one of the most important things in the hotel. Your comments have been well documented and will certainly be looked into. Having said that, I will personally address this with the relevant teams to ensure such incidents will not occur in future. We hope your experience would not deter you from giving us another opportunity to welcome you back in future. Yours Sincerely, Jimmy W General Manager The St. Regis Lhasa Resort

    Responded May 27, 2019
    The St. Regis Lhasa Resort
    10.0
    Exceptional
    Edmond from Hong Kong
    Couple
    Stayed 1 night in August 2018

    A must stay nite in this Tibet temple designed hotel”

    A temple style designed hotel with spacious and cozy room. It is a must stay hotel, as it is a very relaxing and pleasure stay after long travel to different part of tibet. The seafood buffet is excellent after your tongue has been paralyzed with those spicy and chilied flavor food. Strongly recommend to stay

    Reviewed August 07, 2018
    10.0
    Exceptional
    Tzu from Singapore
    Solo traveler
    Stayed 1 night in May 2018

    The Best Stay to end the the trip!”

    Great location, luxurious room and the friendliest staffs. Buffet was great...we loved the mala hotpot!

    Reviewed June 18, 2018
    10.0
    Exceptional
    joni from Indonesia
    Couple
    Stayed 1 night in April 2018

    great stay”

    chic design. nice decor. unfortunately swimming pool under renovation while my stay.. maybe because of low Season or don't know...

    Reviewed June 09, 2018
    8.0
    Excellent
    Peter from Australia
    Couple
    Stayed 3 nights in May 2018

    The best hotel in Lhasa from a location and luxury comfort perspective..”

    Could do with more facilities and better training. Checkout slow. Limited minibar. No gym or pool that I could see. Lack of information.

    Reviewed May 20, 2018
    6.0
    Erik from Thailand
    Solo traveler
    Stayed 1 night in January 2018

    don't stay here in winter, you'll be very disappointed if you've stayed at St Regis before”

    This St Regis doesn't match up to any other St Regis property. The hotel was 90% closed down. The single restaurant that was operating had a very simple menu a peak season prices. The Shangrila is a superior choice in winter season.

    Reviewed January 06, 2018
    8.4
    Excellent
    Ching from Hong Kong
    Solo traveler
    Stayed 1 night in September 2017

    The bed is too soft, all of us(4 gals) can't sleep well all nite.”

    The bed is too soft, all of us(4 gals) can't sleep well all nite.

    Reviewed October 13, 2017
    10.0
    Exceptional
    Kai from Hong Kong
    Couple
    Stayed 3 nights in August 2017

    Best hotel in Lhasa”

    Our flight arrived early, the hotel can provide early check in. Also, they give us a lovely birthday cake to celebrate my boyfriend's birthday. The room is clear, large and nice view of Potala Palace. After few days stay in Tibet , this hotel is the best.

    Reviewed August 26, 2017
    8.8
    Excellent
    Marsalino from Indonesia
    Couple
    Stayed 1 night in June 2017

    The room is so beautiful”

    I just only remember the price of the room get cheaper..I booked from agoda and then days later the price get cheaper.. But during 2 nights stay there was so memorable. The room very unique and the view around the hotel also good.

    Reviewed July 29, 2017
    6.0
    Liu from Taiwan
    Business traveler
    Stayed 2 nights in June 2017

    hotel is very nice but staff need more training.”

    Insufficient staff experience. you are 5 star hotel and also is SPG so need have this high leavel service. but i haven't see that. the Guest rude queuing behavior and Jump queue. The staff's solution is f..k poor. Summary: Suggested this hotel is a nice hotel

    Reviewed July 05, 2017
    7.6
    Very good
    Poh from Malaysia
    Couple
    Stayed 5 nights in April 2017

    Eating the same varieties of breakfast for 5 days”

    This is not the expected St.Regis we stayed. The room was not cleaned properly. The breakfast varieties was almost the same during our stays. The front desk did a very good job that to exchange a smoking room to an non smoking room for us. The room has a de humidifier that ease our sleep which is a plus of The hotel.

    Reviewed May 08, 2017
    8.8
    Excellent
    Melody from Canada
    Solo traveler
    Stayed 2 nights in March 2017

    Lovely large room, friendly staff, tasty food”

    The room was very comfortable with a soft bed, great sitting area, a desk nook with a curtain that can be drawn across it in case one person wants to sleep while another person needs to keep working, a fabulous washroom area, and a wide variety of toiletries. The room had a coffee press & real coffee as well as a selection of teas. During the winter, bring something light to sleep in as the rooms are toasty & warm and the beds have nice, thick duvets on them. The buffet breakfast had lots of items to choose from, both Western & Asian, and the hot food selections were slightly different on both of the mornings that I stayed there. The dinner buffet was also excellent with lots of choices.

    Reviewed April 04, 2017
    9.2
    Exceptional
    David from Malaysia
    Couple
    Stayed 1 night in December 2016

    Luxurious hotel in the heart of Lhasa”

    Beautiful room with heated flooring - perfect during winter. Wonderful grounds and pool.

    Reviewed December 31, 2016
    9.6
    Exceptional
    Junchi from China
    Solo traveler
    Stayed 2 nights in August 2016

    amazing hotel in tibet”

    huge space and good rest in hotel. good service and have medical centre service

    Reviewed August 11, 2016
    8.4
    Excellent
    Michael from Canada
    Couple
    Stayed 5 nights in June 2016

    Great Location, Staff Require More Training”

    Stayed 5 nights at the St. Regis Lhasa. The hotel seems newly built and is conveniently located for touring Lhasa. Upon checking in we were generously upgraded to a large suite. After 2 nights we asked to be relocated to a different room as there was a foul odor in the room. We were promptly relocated to another suite. The bed and room were both quite comfortabl, though the bathroom lacked true hot water - only cold and warm water were available. Breakfast options were adequate, but lacked some of the variety normally associated with a hotel of this class. Dining room staff are inadequately trained and have no idea how to serve guests in an international hotel. Dining room staff struggled with basic requests (cream for coffee, fresh napkins), prepared place settings for next guest while we were still eating, and paced back and forth beside out table while we were eating. The hotel has great facilities and has so much potential. The dining room staff however need training.

    Reviewed July 05, 2016
    10.0
    Exceptional
    Hong from Hong Kong
    Family with young children
    Stayed 1 night in June 2016

    excellent experience”

    Very nice location, friendly staff, good room facilities! I will definitely come back.

    Reviewed June 22, 2016
    7.7
    Very good
    leung from China
    Family with teens
    Stayed 3 nights in February 2015

    nice hotel but not enough training on staffs”

    nice room, big hotel with different blocks, nice view

    I went there near lunar new year holiday, I hv called the staffs n ask about the opening time about diff temple n museum. They will tell u a rough idea to say "it'll b opening" but when u insist them to call the temple/museum to double confer it, "it'll b closed!" It will waste people time to go without checking, n after our asking, the hotel staff set up a notice board to tell ppl staying in hotel that the opening time in lunar new yr holiday of diff museum n temples. very nice staffs in chinese restaurant. The food is good n the staffs are very nice. Better than the ladies in lobby.

    Reviewed February 24, 2015
    10.0
    Exceptional
    SEE from Malaysia
    Group
    Stayed 1 night in August 2014

    NICE ”

    Comfortable, Nice and Modern Hotel

    AMAZING. will come back again

    Reviewed November 17, 2014
    123
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    • Exceptional location
    • Jokhang Temple