The St. Regis Macao
Wake up to a magical day and enjoy all that Macau offers with a stay at The St. Regis Macao. Sampling the authentic culture of Macau is easy with a stay at The St. Regis Macao, just 6.1 km from Ruins of St. Paul's.
The St. Regis Macao offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Macau.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at The St. Regis Macao include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. The St. Regis Macao also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
The St. Regis Macao offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the hot tub, salon, steam room and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops.
Around the property
Take some time to explore Macau. Try your hand at gambling at Casino at Venetian Macao located 670 m away, where various casino games are available.
Great for couple with young children”
We (a couple with a toddler and an infant) stayed for 3 nights and really impressed with the our stay. For the money you pay, this should be the gold standard of a 5 stars hotel hospitality. The staffs from all the level (receptionist, butler, housekeeper, room service staff, swimming pool and spa staff) were really professional and helpful. I celebrated wedding anniversary with my wife in our room and I got a little help from the butler team to prepare surprise for my wife. It was memorable! Our booking come with complimentary breakfast buffet. The food was very good with wide range of choice, picky eater will have no problem eating here. Not to mention the location is very nearby to shopping area and kid play area. If you are bringing young children to Macao to rest, do a little bit of shopping and to enjoy time with family, I’d strongly recommend St. Regis Cotai Macao!
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Excellent service ”
The hotel is not too crowded which is exaxtly what we seek. Then, the service is excellent with the personalized butler for each floor. There is one drawback though. The location is quite far from the restaurants which are located in the middle of cotai central shoppes. Other than that, we do not see any flaw from St Regis Macao. Thank you for your excellent hospitality
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Exceptional”
I traveled with my 6 yrs old girl, upon check-in the staff offered a 3D puzzle of Macau Landmark - Ruins of St. Pauls as welcome gift. When we returned to hotel room 1 hour later we found the kid toiletries already placed in the bathroom. The most impressive item was the step stool for the little one to reach the basin, which I've never seen in any hotel room, how sweet St.Regis! Friendly, helpful staff, big room, comfortable bed, place very clean, all facilities you need are there for you. Definitely recommend St. Regis to everyone who are looking for high quality of service and a comfortable room.
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Best hotel in Macau”
Have stayed in other St Regis hotels before and I am continuously impressed by the level of service. My only regret is that I had not stayed here the entire time (had chosen to see some other 5 star hotels in Macau which were all disappointing in comparison). On arrival we were greeted with free high tea, free cocktails and even first class tickets for the ferry ride back to Hong Kong. Thank you St Regis for a memorable stay!
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Centrally Located, Great Views”
Their service stood out the most for me, the friendly, professional, English speaking staff were very courteous and helped me with every thing I needed, when I needed it. The rooms are well worth the price, the environment they offer is a nice change of pace from the more party centric atmosphere right across the street at the Crown or Hard Rock hotel. The location, next to the venitian mall and t galleria, places it within walking distance of anything and everything you would want to do on the Cotai Strip, and it is one of the tallest hotels around the area, allowing for great views. My room was on the topmost floor and I truly enjoyed it. Well worth it, and I will be staying again in the future.
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The Best hotel Ever ”
I would to thank you st regis and all staff to give my wife such a wonderful surprise birthday cake ans decoration not only that the butler service is the most brilliant service and warm helpful . Definitely will come back again. Many Thank
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Excellent hospitality ”
Big and comfortable bed, quiet room, staff are very friendly and helpful! Nice pool and jaccuzi. Very relaxing stay in St. Regis.
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excellent location.”
located near to every attraction in the Cotai Strip. Parisian, Venetian, Studio City Macau, MGM, city of dream, wynn place. great room great view! be prepared to be pampered here!
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Butler Service that needs improvement”
While the St Regis is renowned for their butler service, our requests came in after follow ing up several times which was a disappointment. Other than that, everything was above standard.
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clean, big room & best location”
St.Regis in macao cotai more facility, big room, clean. but performance staff receptionis not good.
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Disappointing St. Regis we have been”
The price is relatively high compared to the nearby 5-star hotels - however, supporting facilities is not enough. We were told the normal check-in time is 1500. When we arrived the hotel around 1435, the check-in staff told us to wait for an hour, as our room is not ready until 1530. She finally arranged another room for us, but saying “we arranged you to 37/F, but now, we can only give you 17/F” - Why making your customers feeling even worse? Although they want to align the butler service with other St. Regis in the world, the service is slow and inefficient. When we ordered 2 cups of hot coffee, coffee already turned to room temperature when arrived.
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A memorable stay at St Regis, very good service, clean, convenient location.”
Approachable friendly Bulter service, good variety breakfast, clean rooms and fantastic night view of Cotai. Indeed more than 5 stars !
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Not live up to its name”
Been longing to stay at St Regis NYC but never get a chance to. Was so delighted to find St Regis in Macau but was so disappointed. (1) the room is smaller than it stated 50 sq. meters something, also the room deco is too dull and nothing special, not worth the room rate (2) The fridge is so stuffed that the guest can hardly find a little room to store his own f & b. (3) There is a limit on the no. of clothes they iron for you, what if it's a couple with a kid, the guest will be charged on additional clothes ironed, never encountered this before. (4) Room service only got Chinese food, all westerners have no choice (5) The staff not so professional that they will still put your visa card transaction in the currency that you didn't opt for even you have checked the box of MOP, maybe it's because all the staff are mainland chinese whose performance are generally much lower than average. I will NEVER ever stay in St Regis again, not the one in NYC nor the forthcoming one in Hong Kong
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It was very clean, Butler Mr. Eric was very very kind for me and my family. ”
Very clean, central of Cotai, only shuttle bus us a little bit longer from hotel.
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Excellent service”
Great room! Facilities were awesome. Room tv could be connected to apple devices. Only thing was that the tv could not be connected to the internet and the connection from the apple laptop needed wifi to connect to the tv. So its a little weird. Basically have the movie downloaded into your laptop before u wanna stream thru the tv. Bose wireless speaker was good for bluetooth-ing music. Gym was great. Huge.. and there was a jacuzzi and sauna. Staff needless to say were v polite and overall a great stay. Will def return!
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Worth it if there is a discount ”
Like all the hotels in the same area, you wouldn't expect anything short of amazing. The hotel feels brand new but so are the staffs. It's nothing bad but there are hiccups here and there. The regular price of this hotel is almost 3x of what I have paid for my stay and I can't never justify that. But for what I have paid I'd do it again in a heartbeat
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Excellent room and services”
Room is big and well furnished. Butler and hotel services are excellent. The music at the bar was great too. Highly recommended.
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The facilities and quality of utilities are great”
The restaurant for dinner was great and staff is caring. Western food was value for money. The only thing to improve is the cooler for wine is probably too cold. The wine was still too cold after the entire meal. Other than that everything was so perfect. Regarding Chinese cuisine, there is plenty room to improve during breakfast. The room looks nice and the quality of utilities are great. However, shower temperature changes when flushing the toilet at the same time.
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Excellent staff”
We are really satisfied about the butler .., but some of the furniture is need some upgrade for the safety ,but overall is really excellent hotel and one of the best service in hotelier
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St Regis Macao”
Sands Macao offered me 2 nights stay free of charge. Extended another night by purchasing voucher through Aagoda at $3,585.70 per night which is about the walk-in price.
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