The St. Regis Macao, Cotai Central
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Room plan The St. Regis Macao, Cotai Central
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9.0
Exceptional
/10
(499 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location
Parking
Available
  • City of Dreams Casino260 m
  • Venetian Macao Casino650 m
  • Macau Tower Convention and Entertainment Centre4.73 km
  • Macau Museum4.81 km
  • A-Ma Temple5.64 km
  • Historic Centre of Macau5.83 km
  • Senado Square5.83 km
  • St. Dominic's Church5.88 km
  • Monte Forte (Fortaleza do Monte)6.08 km
  • Ruins of St Paul's Church6.16 km
  • Free Wi-Fi

    The St. Regis Macao, Cotai Central

    Estrada Do Istmo. S/N, Cotai, Macau, Macau - See map
    "Their service stood out the most for me, the friendly, professional, English speaking staff were very courteous and helped me with every thing I neede..."
    Alexander - January 22, 2017
    Exceptional cleanliness
    9.5 rating for cleanliness
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional service
    9.4 rating for service
    Excellent facilities on premise
    8.9 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Steamroom

    Property ranking|Compared to 136 Macau properties
    See all rankings
    Review score - United States
    9.5/10
    Room size
    123 sqm.
    Cleanliness score
    9.5/10
    Overall score
    9.1/10
    Better than
    99
    %
    of Macau properties
    Bigger than
    98
    %
    of Macau properties
    Better than
    96
    %
    of Macau properties
    Better than
    96
    %
    of Macau properties
    Value for money8.8
    Distance to city center4.8 km
    Location rating9.0
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport1.4 km

    Rooms available at The St. Regis Macao, Cotai Central

    8.4
    Excellent
    Room comfort & quality
    Presidential Suite, 3 Bedroom Presidential Suite, City view
    Presidential Suite, 3 Bedroom Presidential Suite, City view
    ...
    • City view
    • 4 bathrooms
    • 1 king bed & 2 queen beds &...
    Enter dates to see prices
    St. Regis Suite King, 1 Bedroom Junior Suite, 1 King
    St. Regis Suite King, 1 Bedroom Junior Suite, 1 King
    ...
    • Room size: 106 m²/1141 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Metropolitan Suite, 1 Bedroom Suite, 1 King
    Metropolitan Suite, 1 Bedroom Suite, 1 King
    ...
    • Room size: 106 m²/1141 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    St. Regis Suite Queen, 1 Bedroom Junior Suite, 2 Queen
    St. Regis Suite Queen, 1 Bedroom Junior Suite, 2 Queen
    ...
    • Room size: 106 m²/1141 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Empire Suite King, 1 Bedroom Larger Suite, 1 King
    Empire Suite King, 1 Bedroom Larger Suite, 1 King
    ...
    • Room size: 106 m²/1141 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Empire Suite Queen, 1 Bedroom Larger Suite, 2 Queen
    Empire Suite Queen, 1 Bedroom Larger Suite, 2 Queen
    ...
    • Room size: 159 m²/1711 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Deluxe Twin Queen Bed
    Deluxe Twin Queen Bed
    ...
    • Room size: 53 m²/570 ft²
    • City view
    Enter dates to see prices
    Deluxe King, Guest room, 1 King
    Deluxe King, Guest room, 1 King
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Cotai View Queen, Guest room, 2 Queen, Cotai Strip view
    Cotai View Queen, Guest room, 2 Queen, Cotai Strip view
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Cotai View King, Guest room, 1 King, Cotai Strip view
    Cotai View King, Guest room, 1 King, Cotai Strip view
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 king bed
    Enter dates to see prices

    What people love about The St. Regis Macao, Cotai Central

    • 10.0
      Exceptional

      "Quiet, friendly,luxury,satisfied to stay here"

      Hartaty

      |

      February 1, 2017

    • 10.0
      Exceptional

      "Thank you St Regis for a memorable stay!"

      Laurent

      |

      March 29, 2017

    • 10.0
      Exceptional

      "Butler and hotel services are excellent."

      Jessica

      |

      April 2, 2018

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    More about The St. Regis Macao, Cotai Central

    More about The St. Regis Macao, Cotai Central

    7.2
    Very good

    "Good location, nice staff, public space is beautiful."

    CHIN-YUAN

    |

    June 28, 2016

    An overview

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    Most talked about facilities

    Breakfast
    2 mentions
    View
    2 mentions
    Housekeeping
    2 mentions
    Swimming Pool

    What they offer

    10.0
    Exceptional

    "Excellet hotel on hoth facility and services."

    Yeung

    |

    January 27, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Full English/Irish

    Restaurants on site

    The Manor
    Cuisine:International
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    What guests think of this property

    Overall rating
    9.0
    Exceptional
    From 499 reviews
    Provided by verified guests of
    Agoda Reviews (237)Booking.com Reviews (262)
    Rating via Agoda9.1
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities8.9
    Location9.0
    Room comfort and quality8.4
    Service9.4
    Value for money8.8
    High score for Macau

    Most helpful reviews for The St. Regis Macao, Cotai Central

    Couple
    Stayed 1 night in June 2019
    Deluxe King, Guest room, 1 King
    Exceptional10.0
    Excellent hospitality Big and comfortable bed, quiet room, staff are very friendly and helpful! Nice pool and jaccuzi. Very relaxing stay in St. Regis.
    Wongfrom Hong KongReviewed July 02, 2019
    Couple
    Stayed 1 night in December 2018
    Exceptional9.2
    Strongly RecommendThe location is perfect, only walking distance to the nearby attractions like city of dreams, The Venetian and etc. The staff are extremely helpful. Strongly recommend. Only downside: place for breakfast is very crowded.
    kengfrom MalaysiaReviewed December 17, 2018
    Business traveler
    Stayed 1 night in March 2017
    Exceptional10.0
    Best hotel in MacauHave stayed in other St Regis hotels before and I am continuously impressed by the level of service. My only regret is that I had not stayed here the entire time (had chosen to see some other 5 star hotels in Macau which were all disappointing in comparison). On arrival we were greeted with free high tea, free cocktails and even first class tickets for the ferry ride back to Hong Kong. Thank you St Regis for a memorable stay!
    Laurentfrom AustraliaReviewed March 29, 2017
    Couple
    Stayed 3 nights in January 2017
    Excellent8.8
    Location off Main StreetLocation of the hotel is off the Main Street. Maybe bcos the airport shuttle drops off at the front of other major hotel. (Holiday Inn) Generally the staff are friendly and the room we gotten were awesome! 👍🏼
    Cheefrom SingaporeReviewed February 24, 2017
    Couple
    Stayed 1 night in December 2018
    Exceptional10.0
    Best staff ever! It’s the multilingual staff that makes this hotel the best.
    Jacquelinefrom United StatesReviewed December 21, 2018

    Reviews of The St. Regis Macao, Cotai Central from real guests

    Overall rating
    9.0
    Exceptional
    From 499 reviews
    Provided by verified guests of
    Agoda Reviews (237)Booking.com Reviews (262)
    Rating via Agoda9.1
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities8.9
    Location9.0
    Room comfort and quality8.4
    Service9.4
    Value for money8.8
    High score for Macau
    Rating
    9+ Exceptional (59)
    8-9 Excellent (13)
    7-8 Very Good (12)
    6-7 Good (1)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (16)
    Jun - Aug (21)
    Sep - Nov (26)
    Dec - Feb (26)
    All guests (237)
    All room types
    All languages
    Showing 89 verified guest comments
    12345
    10.0
    Exceptional
    Wong from Hong Kong
    Couple
    Deluxe King, Guest room, 1 King
    Stayed 1 night in June 2019

    Excellent hospitality ”

    Big and comfortable bed, quiet room, staff are very friendly and helpful! Nice pool and jaccuzi. Very relaxing stay in St. Regis.

    Reviewed July 02, 2019
    9.2
    Exceptional
    keng from Malaysia
    Couple
    Stayed 1 night in December 2018

    Strongly Recommend”

    The location is perfect, only walking distance to the nearby attractions like city of dreams, The Venetian and etc. The staff are extremely helpful. Strongly recommend. Only downside: place for breakfast is very crowded.

    Reviewed December 17, 2018
    10.0
    Exceptional
    Laurent from Australia
    Business traveler
    Stayed 1 night in March 2017

    Best hotel in Macau”

    Have stayed in other St Regis hotels before and I am continuously impressed by the level of service. My only regret is that I had not stayed here the entire time (had chosen to see some other 5 star hotels in Macau which were all disappointing in comparison). On arrival we were greeted with free high tea, free cocktails and even first class tickets for the ferry ride back to Hong Kong. Thank you St Regis for a memorable stay!

    Reviewed March 29, 2017
    8.8
    Excellent
    Chee from Singapore
    Couple
    Stayed 3 nights in January 2017

    Location off Main Street”

    Location of the hotel is off the Main Street. Maybe bcos the airport shuttle drops off at the front of other major hotel. (Holiday Inn) Generally the staff are friendly and the room we gotten were awesome! 👍🏼

    Reviewed February 24, 2017
    10.0
    Exceptional
    Jacqueline from United States
    Couple
    Stayed 1 night in December 2018

    Best staff ever! ”

    It’s the multilingual staff that makes this hotel the best.

    Reviewed December 21, 2018
    10.0
    Exceptional
    Anton from Canada
    Couple
    Stayed 1 night in April 2018

    Excellence”

    Best Hotel in all aspects! Must try Bloody Mary collection in the lobby bar along with live music and super professional staff.

    Reviewed October 02, 2018
    9.2
    Exceptional
    Percy from Hong Kong
    Group
    Stayed 1 night in September 2018

    Beautiful hotel”

    We got a room with a view of the Eiffel Tower. It was very beautiful. Nice big room and double sink. They even serve free cappuccino to your room, upon order. I would go again.

    Reviewed October 01, 2018
    6.0
    LOK from Hong Kong
    Couple
    Stayed 1 night in March 2018

    Disappointing St. Regis we have been”

    The price is relatively high compared to the nearby 5-star hotels - however, supporting facilities is not enough. We were told the normal check-in time is 1500. When we arrived the hotel around 1435, the check-in staff told us to wait for an hour, as our room is not ready until 1530. She finally arranged another room for us, but saying “we arranged you to 37/F, but now, we can only give you 17/F” - Why making your customers feeling even worse? Although they want to align the butler service with other St. Regis in the world, the service is slow and inefficient. When we ordered 2 cups of hot coffee, coffee already turned to room temperature when arrived.

    Reviewed March 15, 2018
    4.8
    Lai from Hong Kong
    Couple
    Stayed 1 night in February 2017

    Not live up to its name”

    Been longing to stay at St Regis NYC but never get a chance to. Was so delighted to find St Regis in Macau but was so disappointed. (1) the room is smaller than it stated 50 sq. meters something, also the room deco is too dull and nothing special, not worth the room rate (2) The fridge is so stuffed that the guest can hardly find a little room to store his own f & b. (3) There is a limit on the no. of clothes they iron for you, what if it's a couple with a kid, the guest will be charged on additional clothes ironed, never encountered this before. (4) Room service only got Chinese food, all westerners have no choice (5) The staff not so professional that they will still put your visa card transaction in the currency that you didn't opt for even you have checked the box of MOP, maybe it's because all the staff are mainland chinese whose performance are generally much lower than average. I will NEVER ever stay in St Regis again, not the one in NYC nor the forthcoming one in Hong Kong

    Reviewed March 04, 2017
    10.0
    Exceptional
    Alexander from Macau
    Solo traveler
    Stayed 1 night in January 2017

    Centrally Located, Great Views”

    Their service stood out the most for me, the friendly, professional, English speaking staff were very courteous and helped me with every thing I needed, when I needed it. The rooms are well worth the price, the environment they offer is a nice change of pace from the more party centric atmosphere right across the street at the Crown or Hard Rock hotel. The location, next to the venitian mall and t galleria, places it within walking distance of anything and everything you would want to do on the Cotai Strip, and it is one of the tallest hotels around the area, allowing for great views. My room was on the topmost floor and I truly enjoyed it. Well worth it, and I will be staying again in the future.

    Reviewed January 22, 2017
    9.2
    Exceptional
    Heru from Indonesia
    Family with young children
    Stayed 3 nights in December 2016

    Excellent service ”

    The hotel is not too crowded which is exaxtly what we seek. Then, the service is excellent with the personalized butler for each floor. There is one drawback though. The location is quite far from the restaurants which are located in the middle of cotai central shoppes. Other than that, we do not see any flaw from St Regis Macao. Thank you for your excellent hospitality

    Reviewed January 06, 2017
    8.8
    Excellent
    Heidi from Hong Kong
    Couple
    Stayed 1 night in February 2016

    The facilities and quality of utilities are great”

    The restaurant for dinner was great and staff is caring. Western food was value for money. The only thing to improve is the cooler for wine is probably too cold. The wine was still too cold after the entire meal. Other than that everything was so perfect. Regarding Chinese cuisine, there is plenty room to improve during breakfast. The room looks nice and the quality of utilities are great. However, shower temperature changes when flushing the toilet at the same time.

    Reviewed February 25, 2016
    8.4
    Excellent
    Ka from United Kingdom
    Couple
    Stayed 1 night in February 2016

    Worth it if there is a discount ”

    Like all the hotels in the same area, you wouldn't expect anything short of amazing. The hotel feels brand new but so are the staffs. It's nothing bad but there are hiccups here and there. The regular price of this hotel is almost 3x of what I have paid for my stay and I can't never justify that. But for what I have paid I'd do it again in a heartbeat

    Reviewed February 16, 2016
    7.6
    Very good
    Stacey from Malaysia
    Couple
    Deluxe Queen, Guest room, 2 Queen
    Stayed 2 nights in June 2019

    Good Stay.”

    good location, helpful and attentive staff, comfortable room.

    Reviewed June 21, 2019
    10.0
    Exceptional
    Jessica from Singapore
    Solo traveler
    Stayed 3 nights in March 2018

    Excellent room and services”

    Room is big and well furnished. Butler and hotel services are excellent. The music at the bar was great too. Highly recommended.

    Reviewed April 02, 2018
    10.0
    Exceptional
    Tan from Singapore
    Couple
    Stayed 1 night in November 2016

    Repeat booking”

    Extended another nite. We like the hotel.

    Reviewed June 20, 2017
    10.0
    Exceptional
    Tan from Singapore
    Couple
    Stayed 1 night in November 2016

    Relaxing trip”

    Nice n big hotel. Overall good experience

    Reviewed June 20, 2017
    10.0
    Exceptional
    Liao from Singapore
    Solo traveler
    Stayed 1 night in February 2017

    Good ”

    Good good good

    Reviewed March 02, 2017
    10.0
    Exceptional
    Hartaty from Indonesia
    Family with teens
    Stayed 2 nights in January 2017

    Excellent”

    Quiet, friendly,luxury,satisfied to stay here

    Reviewed February 01, 2017
    9.6
    Exceptional
    Tikno from Indonesia
    Family with young children
    Stayed 4 nights in December 2016

    Excellent staff”

    We are really satisfied about the butler .., but some of the furniture is need some upgrade for the safety ,but overall is really excellent hotel and one of the best service in hotelier

    Reviewed January 07, 2017
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