Travelling to Macau SAR, China? Read all updated requirements before you book.
The St. Regis Macao
The St. Regis Macao
The St. Regis Macao
The St. Regis Macao
The St. Regis Macao
The St. Regis Macao
The St. Regis Macao

Removed from saved list

9.3

Exceptional

3,093 reviews

3,093 reviews

View4
Housekeeping4
Breakfast3
See map

9

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
Cotai Strip Resorts

40 m

Kids Cavern (Cotai Sands Central)

160 m

The Spectacle (MGM Cotai)

170 m

Sands Cotai Central Casino

200 m

Planet J

210 m

Popular landmarks
Casino at Venetian Macao

670 m

Macau Tower Convention & Entertainment Centre

4.7 km

Macao Museum

4.8 km

Grand Lisboa Casino

5.3 km

St. Dominic's Church

5.3 km

Closest landmarks
The House of Dancing Water

310 m

Skycab Cable Car (Wynn Palace)

320 m

Dragone Show

340 m

DFS Garlleria

410 m

Plaza Casino

480 m

The St. Regis Macao

The Londoner Macao, Estrada do Istmo, s/n, Cotai, Macau SAR, P.R. China, Cotai, Macau, Macau SAR, China, 853 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Show more

Highlights

Sparkling clean

340 meters to public transportation

Check-in [24-hour]

Airport transport

280 meters to City of Dreams Casino

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "In accordance with the Chief Executive’s Order No. 111/2021 to prevent the spread of novel coronavirus in Macau, The St. Regis Bar, Iridium Spa, The Athletic Club and Swimming Pools will be temporarily closed from August 5, 2021 until further notice. <br>Thank you for your kind understanding and we apologize for any inconvenience caused."

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Exercise area

Spa

Complimentary WIFi in all rooms

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Macau every 6 minutes on Agoda.com
Value for money8.8
Distance to city center4.8 km
Location rating9.0
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport1.6 km

Rooms available at The St. Regis Macao

Excellent
Room comfort & quality

8.4

Presidential Suite, 3 Bedroom Presidential Suite, City view
...
  • City view
  • 4 bathrooms
  • 1 king bed & 2 queen beds &...
Enter dates to see prices
Metropolitan Suite, 1 Bedroom Suite, 1 King, Corner room
...
  • Room size: 106 m²/1141 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe, Guest room, 1 King
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
Enter dates to see prices
St. Regis Suite, 1 Bedroom Suite, 2 Queen
...
  • Room size: 106 m²/1141 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
St. Regis Suite, 1 Bedroom Suite, 1 King
...
  • Room size: 106 m²/1141 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Cotai View Room, Guest room, 1 King, Cotai Strip view
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Cotai View Room, Guest room, 2 Queen, Cotai Strip view
...
  • Room size: 53 m²/570 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Grand Deluxe Room, Larger Guest room, 1 King
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest room, 2 Queen
...
  • Room size: 53 m²/570 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Empire Suite, 1 Bedroom Larger Suite, 1 King
...
  • Room size: 159 m²/1711 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The St. Regis Macao?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The St. Regis Macao?

The St. Regis Macao is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 450 MOP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The St. Regis Macao also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The St. Regis Macao has a car park right on site for maximum convenience. Parking is available for a fee of 300 HKD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The St. Regis Macao?

Start your mornings right, with the continental and buffet breakfast options offered at The St. Regis Macao. Adults can enjoy breakfast offered with an additional charge of 273 MOP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The St. Regis Macao?

The St. Regis Macao features 2 on-site restaurants for your dining convenience. Meals served include dinner and lunch. International cuisine is available for guests.

Can special events be hosted at The St. Regis Macao?

Large events and gatherings such as weddings can be hosted at The St. Regis Macao. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at The St. Regis Macao?

On-site venues and convenient event services make The St. Regis Macao an ideal choice for hosting events such as corporate events and meetings.

What is the smoking policy at The St. Regis Macao?

The St. Regis Macao does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to The St. Regis Macao?

Cotai East Station is the closest train, metro, or bus station, about 290 m away from The St. Regis Macao.

What restaurants are nearby The St. Regis Macao?

Restaurants including Din Tai Fung (SOHO at City of Dreams), SOHO at City of Dreams and Songhuahu Dumplings are popular in The St. Regis Macao’s neighborhood which is known as Cotai.

What popular shopping places are close to The St. Regis Macao?

Located in the Cotai area, The St. Regis Macao is close to great shopping choices like Fortune Diamond (Galaxy Macau), Hard Rock Hotel and The Shoppes at Cotai Sands Central.

What are popular attractions near The St. Regis Macao?

Guests at The St. Regis Macao can easily visit Eiffel Tower Experience at Parisian Macau, Skycab Cable Car (Wynn Palace) and Fortune Diamond at Galaxy Macau located in the Cotai area.

Show more questions
See map

Explore the neighborhood

What people love about The St. Regis Macao

  • 10

    Exceptional
    Staff 

    "Service is excellent especially the butler team."

    VU

    |

    March 28, 2022

  • 10

    Exceptional
    Staff 

    "We enjoyed staying in the hotel very much because the service of the staff is good and we like the hot tubs and warm swimming pools in the winter time."

    In

    |

    February 4, 2022

  • 10

    Exceptional
    Bathroom

    "I particularly liked the bathroom."

    Sophia

    |

    January 22, 2020

Overall rating:

9.3

Exceptional
3,093 reviews
Cleanliness
9.5
Facilities
9.0
Location
9.0
Read all reviews >
What travelers say they love:
Definitely will come back again.
HOW from Malaysia
Family with young children
More about The St. Regis Macao

More about The St. Regis Macao

The St. Regis Macao

Wake up to a magical day and enjoy all that Macau offers with a stay at The St. Regis Macao. Sampling the authentic culture of Macau is easy with a stay at The St. Regis Macao, just 6.1 km from Ruins of St. Paul's.
The St. Regis Macao offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Macau.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at The St. Regis Macao include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. The St. Regis Macao also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
The St. Regis Macao offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the hot tub, salon, steam room and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Take some time to explore Macau. Try your hand at gambling at Casino at Venetian Macao located 670 m away, where various casino games are available.

Show more
Amenities and facilities
Excellent
Facilities

9

Most talked about facilities

Breakfast

2 mentions

View

2 mentions

Housekeeping

2 mentions

Swimming Pool

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Ticket services
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Food delivery
  • Grooming service
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Adapter
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Dining table
  • Fitness club privileges
  • Free tea
  • Fruits/snacks
  • Hair dryer
  • LAN Internet in room [free]
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Phone
  • Phone in bathroom
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate dining area
  • Separate shower/bathtub
  • Shoeshine kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Streaming movies
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Trash cans
  • TV [in bathroom]
  • Wake up call
  • Wi-Fi [complimentary]
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Full English/Irish
Restaurants on site

The Manor

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
The Londoner Macao, Estrada do Istmo, s/n, Cotai, Macau SAR, P.R. China, Cotai, Macau, Macau SAR, China, 853
Exceptional
Location

9

Airports

  • Macau International Airport (MFM) - Macau SAR, China
    1.6 km 7 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    25.1 km

Public transportation

  • Cotai East Station
    290 m
  • East Asian Games Station
    590 m

Hospital or clinic

  • American Dental
    1.3 km

Convenience store

  • 7 Eleven
    190 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Casino at Venetian Macao
    670 m
  • Macau Tower Convention & Entertainment Centre
    4.7 km
  • Macao Museum
    4.8 km
  • Grand Lisboa Casino
    5.3 km
  • St. Dominic's Church
    5.3 km
  • A-Ma Temple
    5.7 km
  • Senado Square
    5.8 km
  • Historic Centre of Macau
    5.9 km
  • Monte Forte (Fortaleza do Monte)
    6.0 km
  • Ruins of St. Paul's
    6.2 km

Nearby landmarks

  • Cotai Strip Resorts
    40 m
  • Kids Cavern (Cotai Sands Central)
    160 m
  • The Spectacle (MGM Cotai)
    170 m
  • Sands Cotai Central Casino
    200 m
  • Planet J
    210 m
  • Hard Rock Hotel
    240 m
  • Taboo Show
    240 m
  • Cubic Club
    240 m
  • The Shoppes at Cotai Sands Central
    250 m
  • City of Dreams Casino
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee450 MOP
  • Distance from city center4.8 km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)273 MOP

The property

  • Number of bars/lounges1
  • Number of floors38
  • Number of restaurants2
  • Number of rooms 400
  • Year property opened2015
  • Most recent renovation2015

Parking

  • Daily parking fee300 HKD
Property announcements

In accordance with the Chief Executive’s Order No. 111/2021 to prevent the spread of novel coronavirus in Macau, The St. Regis Bar, Iridium Spa, The Athletic Club and Swimming Pools will be temporarily closed from August 5, 2021 until further notice.
Thank you for your kind understanding and we apologize for any inconvenience caused.

Reviews of The St. Regis Macao from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.0
Location9.0
Room comfort and quality8.4
Service9.5
Value for money8.8
High score for Macau
Rating
9+ Exceptional (75)
8-9 Excellent (16)
7-8 Very Good (14)
6-7 Good (1)
<6 Below Expectation (4)
Time of the year
Mar - May (19)
Jun - Aug (25)
Sep - Nov (28)
Dec - Feb (38)
All guests (314)
All room types
All languages

Show reviews that mention 

Showing 110 verified guest comments
12345
9.6
Exceptional
Kah from Singapore
Family with young children
Deluxe, Guest room, 1 King
Stayed 3 nights in December 2019

Great for couple with young children”

We (a couple with a toddler and an infant) stayed for 3 nights and really impressed with the our stay. For the money you pay, this should be the gold standard of a 5 stars hotel hospitality. The staffs from all the level (receptionist, butler, housekeeper, room service staff, swimming pool and spa staff) were really professional and helpful. I celebrated wedding anniversary with my wife in our room and I got a little help from the butler team to prepare surprise for my wife. It was memorable! Our booking come with complimentary breakfast buffet. The food was very good with wide range of choice, picky eater will have no problem eating here. Not to mention the location is very nearby to shopping area and kid play area. If you are bringing young children to Macao to rest, do a little bit of shopping and to enjoy time with family, I’d strongly recommend St. Regis Cotai Macao!

Reviewed December 08, 2019

See room deals

9.2
Exceptional
Heru from Indonesia
Family with young children
Stayed 3 nights in December 2016

Excellent service ”

The hotel is not too crowded which is exaxtly what we seek. Then, the service is excellent with the personalized butler for each floor. There is one drawback though. The location is quite far from the restaurants which are located in the middle of cotai central shoppes. Other than that, we do not see any flaw from St Regis Macao. Thank you for your excellent hospitality

Reviewed January 06, 2017

See room deals

10.0
Exceptional
Kan from Hong Kong SAR, China
Family with young children
Deluxe, Guest room, 1 King
Stayed 1 night in August 2019

Exceptional”

I traveled with my 6 yrs old girl, upon check-in the staff offered a 3D puzzle of Macau Landmark - Ruins of St. Pauls as welcome gift. When we returned to hotel room 1 hour later we found the kid toiletries already placed in the bathroom. The most impressive item was the step stool for the little one to reach the basin, which I've never seen in any hotel room, how sweet St.Regis! Friendly, helpful staff, big room, comfortable bed, place very clean, all facilities you need are there for you. Definitely recommend St. Regis to everyone who are looking for high quality of service and a comfortable room.

Reviewed August 15, 2019

See room deals

10.0
Exceptional
Laurent from Australia
Business traveler
Stayed 1 night in March 2017

Best hotel in Macau”

Have stayed in other St Regis hotels before and I am continuously impressed by the level of service. My only regret is that I had not stayed here the entire time (had chosen to see some other 5 star hotels in Macau which were all disappointing in comparison). On arrival we were greeted with free high tea, free cocktails and even first class tickets for the ferry ride back to Hong Kong. Thank you St Regis for a memorable stay!

Reviewed March 29, 2017

See room deals

10.0
Exceptional
Alexander from Macau SAR, China
Solo traveler
Stayed 1 night in January 2017

Centrally Located, Great Views”

Their service stood out the most for me, the friendly, professional, English speaking staff were very courteous and helped me with every thing I needed, when I needed it. The rooms are well worth the price, the environment they offer is a nice change of pace from the more party centric atmosphere right across the street at the Crown or Hard Rock hotel. The location, next to the venitian mall and t galleria, places it within walking distance of anything and everything you would want to do on the Cotai Strip, and it is one of the tallest hotels around the area, allowing for great views. My room was on the topmost floor and I truly enjoyed it. Well worth it, and I will be staying again in the future.

Reviewed January 22, 2017

See room deals

10.0
Exceptional
HOW from Malaysia
Family with young children
Deluxe, Guest room, 1 King
Stayed 1 night in September 2019

The Best hotel Ever ”

I would to thank you st regis and all staff to give my wife such a wonderful surprise birthday cake ans decoration not only that the butler service is the most brilliant service and warm helpful . Definitely will come back again. Many Thank

Reviewed September 10, 2019

See room deals

10.0
Exceptional
Wong from Hong Kong SAR, China
Couple
Deluxe, Guest room, 1 King
Stayed 1 night in June 2019

Excellent hospitality ”

Big and comfortable bed, quiet room, staff are very friendly and helpful! Nice pool and jaccuzi. Very relaxing stay in St. Regis.

Reviewed July 02, 2019

See room deals

9.6
Exceptional
wai from Malaysia
Business traveler
Deluxe, Guest room, 1 King
Stayed 1 night in January 2019

excellent location.”

located near to every attraction in the Cotai Strip. Parisian, Venetian, Studio City Macau, MGM, city of dream, wynn place. great room great view! be prepared to be pampered here!

Reviewed January 21, 2020

See room deals

8.0
Excellent
Ray from Philippines
Family with teens
Stayed 1 night in March 2016

Butler Service that needs improvement”

Room, comfort and food

While the St Regis is renowned for their butler service, our requests came in after follow ing up several times which was a disappointment. Other than that, everything was above standard.

Reviewed March 29, 2016

See room deals

8.4
Excellent
Hendri from Indonesia
Family with teens
Stayed 1 night in January 2017

clean, big room & best location”

St.Regis in macao cotai more facility, big room, clean. but performance staff receptionis not good.

Reviewed January 06, 2017

See room deals

6.0
LOK from Hong Kong SAR, China
Couple
Stayed 1 night in March 2018

Disappointing St. Regis we have been”

The price is relatively high compared to the nearby 5-star hotels - however, supporting facilities is not enough. We were told the normal check-in time is 1500. When we arrived the hotel around 1435, the check-in staff told us to wait for an hour, as our room is not ready until 1530. She finally arranged another room for us, but saying “we arranged you to 37/F, but now, we can only give you 17/F” - Why making your customers feeling even worse? Although they want to align the butler service with other St. Regis in the world, the service is slow and inefficient. When we ordered 2 cups of hot coffee, coffee already turned to room temperature when arrived.

Reviewed March 15, 2018

See room deals

10.0
Exceptional
YANQIN from Singapore
Group
Cotai View Room, Guest room, 2 Queen, Cotai Strip view
Stayed 2 nights in November 2019

A memorable stay at St Regis, very good service, clean, convenient location.”

Approachable friendly Bulter service, good variety breakfast, clean rooms and fantastic night view of Cotai. Indeed more than 5 stars !

Reviewed November 26, 2019

See room deals

4.8
Lai from Hong Kong SAR, China
Couple
Stayed 1 night in February 2017

Not live up to its name”

Been longing to stay at St Regis NYC but never get a chance to. Was so delighted to find St Regis in Macau but was so disappointed. (1) the room is smaller than it stated 50 sq. meters something, also the room deco is too dull and nothing special, not worth the room rate (2) The fridge is so stuffed that the guest can hardly find a little room to store his own f & b. (3) There is a limit on the no. of clothes they iron for you, what if it's a couple with a kid, the guest will be charged on additional clothes ironed, never encountered this before. (4) Room service only got Chinese food, all westerners have no choice (5) The staff not so professional that they will still put your visa card transaction in the currency that you didn't opt for even you have checked the box of MOP, maybe it's because all the staff are mainland chinese whose performance are generally much lower than average. I will NEVER ever stay in St Regis again, not the one in NYC nor the forthcoming one in Hong Kong

Reviewed March 04, 2017

See room deals

9.2
Exceptional
Sukwon from South Korea
Family with teens
Deluxe Room, Guest room, 2 Queen
Stayed 1 night in August 2019

It was very clean, Butler Mr. Eric was very very kind for me and my family. ”

Very clean, central of Cotai, only shuttle bus us a little bit longer from hotel.

Reviewed August 28, 2019

See room deals

9.2
Exceptional
Aaron from Singapore
Group
Cotai View Room, Guest room, 1 King, Cotai Strip view
Stayed 1 night in November 2019

Excellent service”

Great room! Facilities were awesome. Room tv could be connected to apple devices. Only thing was that the tv could not be connected to the internet and the connection from the apple laptop needed wifi to connect to the tv. So its a little weird. Basically have the movie downloaded into your laptop before u wanna stream thru the tv. Bose wireless speaker was good for bluetooth-ing music. Gym was great. Huge.. and there was a jacuzzi and sauna. Staff needless to say were v polite and overall a great stay. Will def return!

Reviewed December 03, 2019

See room deals

8.4
Excellent
Ka from United Kingdom
Couple
Stayed 1 night in February 2016

Worth it if there is a discount ”

Like all the hotels in the same area, you wouldn't expect anything short of amazing. The hotel feels brand new but so are the staffs. It's nothing bad but there are hiccups here and there. The regular price of this hotel is almost 3x of what I have paid for my stay and I can't never justify that. But for what I have paid I'd do it again in a heartbeat

Reviewed February 16, 2016

See room deals

10.0
Exceptional
Jessica from Singapore
Solo traveler
Stayed 3 nights in March 2018

Excellent room and services”

Room is big and well furnished. Butler and hotel services are excellent. The music at the bar was great too. Highly recommended.

Reviewed April 02, 2018

See room deals

8.8
Excellent
Heidi from Hong Kong SAR, China
Couple
Stayed 1 night in February 2016

The facilities and quality of utilities are great”

The restaurant for dinner was great and staff is caring. Western food was value for money. The only thing to improve is the cooler for wine is probably too cold. The wine was still too cold after the entire meal. Other than that everything was so perfect. Regarding Chinese cuisine, there is plenty room to improve during breakfast. The room looks nice and the quality of utilities are great. However, shower temperature changes when flushing the toilet at the same time.

Reviewed February 25, 2016

See room deals

9.6
Exceptional
Tikno from Indonesia
Family with young children
Stayed 4 nights in December 2016

Excellent staff”

We are really satisfied about the butler .., but some of the furniture is need some upgrade for the safety ,but overall is really excellent hotel and one of the best service in hotelier

Reviewed January 07, 2017

See room deals

7.2
Very good
Andrew from Singapore
Business traveler
Stayed 1 night in November 2016

St Regis Macao”

Sands Macao offered me 2 nights stay free of charge. Extended another night by purchasing voucher through Aagoda at $3,585.70 per night which is about the walk-in price.

Reviewed November 05, 2016

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss