The St. Regis Osaka
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Umeda, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Bicycle rental
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
BBQ facilities
Attention to details ”
Excellent services and attention to small details. Best 6 stars experience, definitely my next stay again.
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Good Location”
Very nice hotel and highly recommend
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Service not what it used to be”
Great hotel pre-covid. They've since lost their servicing skills. Regretted my stay there. Location isn't the best. Not enough staffs. Staffs are not well trained.
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Not justify for this price level”
A starred hotel but the services provided are so disappointing: 1. We can’t even get our room even at 5:45pm (official check-in time is 3:00pm) as I think the hotel may have seriously over-booked. 2. Breakfast needed to wait at a long queue. 3. Our drinks ordered at breakfast didn’t arrive till the end of our breakfast. I need to ask them to make it as take-away as they reminded us it’s time to leave their restaurant. 4. The staff at reception and restaurant are not helpful and may give you a long face. No return for Osaka St. Regis.
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Memorable Stay! Staffs are super friendly and helpful!”
We arrived at The St. Regis earlier than check in time and we knew that we had to wait for our room to be ready at 3:00 pm. I travelled with my sister and she was a bit cold on that they. One of the staff at front desk noticed that and gave us a room as priority that we only waited for 20 minutes that was so kindness from your staff. When we arrived in our room, we had our butler came to introduce herself and gave us hot apple and ginger tea as the signature welcome drink and my sister was feeling a lot better after having a tea and has some rest. Next day, our butler came to serve us coffee latte in the morning which was complimentary. This was very touch and personalise service as we always have coffee latte every morning. We met Mr. Matsu who is a concierge recommended us the easy way to Shinsaibashi area and how to go to Osaka Castle as it was our first time to Japan and he escorted us to the Green Line Gate of the near by subway station that really made us felt so special and genuine care from your staff. We had a very great time and really enjoyed our tour that was recommended by Mr. Matsu. When we came back to our room, we was so impressed that Mr. Matsu left some information of one day trip to Arashiyama area with his personal hand written note to give us an idea for the next day trip. He is the best and outstanding staff and very attention to detail. We were so lucky to know him. For breakfast, they have 2 places for breakfast that provide the top quality of food. We liked to have our breakfast at the first floor which was more quiet and not so busy. The gentleman at the restaurant recommended us to have a Japanese style as breakfast set that was not in the menu and it also included in our breakfast package. That really made us more than happy because we were from Thailand and we like to have rice for breakfast. Thank you for all the ladies and gentlemen of The St. Regis Osaka Hotel for all of your kindness and attention to detail and always made sure tha
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Very nice hotel and great staff.”
We really had the best experience I this luxurious hotel. The hotel has the friendly and helpful staff. The room is big, there is a tv in the bath and shower room. The butler service is very efficient and the hotel also provide body pillow and other selection of pillows. Located just next to St. Regis, is the Honmachi subway, which is only 1 station from Shinsaibashi subway. There are also plenty of taxi standby outside the hotel. We will definitely come back to St. Regis Osaka again when we visit Osaka next time.
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The services of the staff = 5 star hotel”
I love the BIG room, strong massage shower head, EVERY thing provided in the room makes me feel so well-pampered. The 21-floor view provides a spectacular view of the Osaka. The staff are so well-trained, polite, friendly n humble. I would especially like to thank the man n the woman who helped to cleaned up my room after 9.30pm as i forgot to disable the 'Do not disturb' switch. They came to clean up the room neatly n provided welcome drinks for us after a long day out. I gave them tips but they rejected politely. The St. REGIS...your staff love u that's y they enjoy doing their job n provide EXCELLENT services. Please value them as they are the ones who make me feel valued n treated as an important guest. Also the hotel is located at Homachi subway station exit 7. Family mart n restaurants are just nearby. I would love to stay here again if i were to visit Osaka. Thank you for the Great Services you (every staff) have made every guest feel welcome n well-pampered.
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A Great Hotel at Strategic Location”
St Regis Osaka located strategically, just a stone throw away from Shinsaibashi, easy access to Dotonburi, Subway, Convenience Store, and their staff are incredible polite, friendly, helpful and so much things that really leave a good memory about this hotel. I strongly recommend this hotel to any guests, and will definitely stat at this hotel again if I got the chance to visit Osaka in the future
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Ideal location with the most comfortable room!”
loved the hotel! My partner and I wished we could have stayed there longer. It's a great price for 5 star hotel. The location doesn't get any better in Osaka. Would have rather stayed in Osaka and do day trips to Kyoto than stay in hotels in Kyoto. We really miss the shower at the st Regis. The room and bathroom were extremely comfortable. Highly recommend this hotel.
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Attentive staff, nice decor, great bathroom”
We will definitely go back to the St. Regis Osaka Hotel. The butlers were courteous and attentive, the hotel has chic décor and comfortable bed. Best of all, the showers were very strong, all the facilities were on target and the pressure were superb. It was a nice harmonic combination of Japanese and western art.
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Great hotel in Osaka, handy butler service”
Decorated in Luxe, spacious room. Separate toilet, bath tub with TV, nice shower room ‘laboratories’ branded amenity. (which could be a better brand / no bath salt or spa set amennity) Lobby and garden are very nice. Staff are very friendly and helpful. But porter and doorman are not enough to help with luggages when we arrive in the evening 6pm with toyota alphard (Outsource/ hotel provide no limousine but they can arrange one properly) 5 people and bags should not be too much of that hassle. The bar is very nice with live piano. average cost 2,500-3,000yen++ per drink. In-house guest is exempted cover charge of 1,500yen++ per person. SPG Gold received 2 complimentary drinks (I had two bookings; one through SPG; one through Agoda) Asked the butler to help with pack and unpack and send some stuffs to next destination hotel... those boxes arrive nicely packed in bubble wrap and st regis boxes... butler did that while I was out for dinner. Bills to room. Pay upon checkout.
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Perfect location!”
I had a good stay at St Regis Osaka. The location of the hotel is strategic and it is just 1 minute away from the Subway station. The best part of the hotel is it located right next to the famous Night market in Osaka. Plenty of things to do around the hotel area. Superb!!!!
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Luxury Hotel”
St regis is the best hotel I ever have in Japan. Room is very spacious in Japan standard. around 40 sq m. With very good faclities. Satelite TV, Bluray player, Coffee machine. Decoration is nice and stylish. Price is very very reasonable. One main advantage is very easy access to metro. Elevator direct to Hotel. This is very very important when you travel in Japan.
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Excellent”
Check in and front desk typical of luxury Japanese hotels with slightly shy staff. They were able to speak English, but not exactly fluent, hence we lost out on the premium check-in experience. The room however was spectacular. On par with the best. The St. Regis bar was excellent too, and prices during happy hour were quite reasonable. We had the excellent Ms. Yukari as our bartender! Location-not next to the crazy Dotonburi area yet close enough (20mins walk via the street mall) Would happily stay here again.
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Tip-top”
Stayed 2 nights at the st Regis. Everything you'd want in a hotel and more. Butler service is a differentiating touch but didn't utilize it much. Immaculate and upscale stay in Osaka. Location is perfectly out of the way but near the action. 2 thumbs up.
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Luxury Hotel in Nice Location”
We had a great time at the St. Regis Osaka. We enjoyed anything there: food, friendly and helpful staff and the subway station is located just behind the hotel
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Perfectly detailed hotel ”
I enjoyed the st regis hotel for its stunning high Flores lobby and sky garden, good bar, great buffet breakfast, and accommodating me wi hypoallergenic all cotton duvet and sheets. After spending a few nights at a ryokan and on a tatami bed, the soft bed was heavenly.
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An excellent Hotel that exceeded our expectations”
We had a delightful two nights and wished we were staying longer. we stayed in 5 different hotels over the period of our trip to Japan and the St Regis was above and beyond them all.
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Luxurious and comfortable”
requsted for airport transfer through agoda as our flights arrived Osaka 7am but no one from the hotel was there. We took a train to Namba and from Namba we took a cab to the hotel. Agoda Vouchers only with hotel address but no phone number which make it difficult as most of the taxi drivers don't understand the English name of the hotel. Requested for early check-in and was a given a room around 11.30am, hotel's official check-in time is at 3pm! Once everything settled, the stay was a pleasure. Butler service, attentive concierge and very comfortable room. You can have 9 choices of pillows! Location is not central, quiet side of the city and yet good enough if u can walk 1/2 hour along the shops left side of the hotel you will reach Dotonbori where all tourists must go.
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Simply A Classy Boutique Style Hotel”
The Staff are extremely professional and speaks good english(which is rare).The hotel was kind enough in allowing us to check in early eventhough it was Christmas eve.The room size and beds was superd with personal butler service. The location was in the heart of shopping area.Its great and ideal for my family of four and would definitely revisit this hotel when we next visit Osaka
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