The St. Regis Osaka
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9.2
Exceptional
/10
(348 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Parking
Available
  • Midosuji Ave70 m
  • Hongan-ji Temple Tsumura Betsuin180 m
  • Kita-Mido Temple180 m
  • Honmachi Subway Station230 m
  • Dobuike Street280 m
  • Minami-Mido Temple290 m
  • Kagoshima Ummaka Satsumaimo no Yakata, Osaka300 m
  • Glacier310 m
  • Ikasuri Shrine350 m
  • Shinshu Otaniha Namba Betsuin360 m
  • Free Wi-Fi

    The St. Regis Osaka

    3-6-12 Honmachi, Chuo-ku, Umeda, Osaka, Japan, 541-0053 - See map
    "The gentleman at the restaurant recommended us to have a Japanese style as breakfast set that was not in the menu and it also included in our breakfas..."
    Thanya - April 5, 2016
    Exceptional cleanliness
    9.6 rating for cleanliness
    Exceptional comfort
    9.6 room quality and comfort
    • 230 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 13,836 Osaka properties
    See all rankings
    Location score
    9.1/10
    Service score
    9.5/10
    Cleanliness score
    9.6/10
    Room comfort score
    9.6/10
    Better than
    99
    %
    of Osaka properties
    Better than
    99
    %
    of Osaka properties
    Better than
    99
    %
    of Osaka properties
    Better than
    99
    %
    of Osaka properties
    Value for money8.7
    Distance to city center0KM
    Location rating9.1
    Nearest airportOsaka International Airport (ITM)
    Distance to airport13.1 km

    Rooms available at The St. Regis Osaka

    9.6
    Exceptional
    Room comfort & quality
    Matsu Suite, 1 Bedroom Vice Presidential Suite, 1 King
    Matsu Suite, 1 Bedroom Vice Presidential Suite, 1 King
    ...
    • Room size: 142 m²/1528 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Royal Suite, 1 Bedroom Presidential Suite, 1 King
    Royal Suite, 1 Bedroom Presidential Suite, 1 King
    ...
    • Room size: 197 m²/2120 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Grand Deluxe Premier Twin, Larger Guest room, 2 Double
    Grand Deluxe Premier Twin, Larger Guest room, 2 Double
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Skyline Grand Deluxe Twin, Guest room, 2 Double
    Skyline Grand Deluxe Twin, Guest room, 2 Double
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Hanashobu Suite, 1 Bedroom Executive Suite, 2 Double
    Hanashobu Suite, 1 Bedroom Executive Suite, 2 Double
    ...
    • Room size: 112 m²/1206 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Deluxe Twin, Guest room, 2 Double, City view
    Deluxe Twin, Guest room, 2 Double, City view
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Yuri Suite, 1 Bedroom Executive Suite, 1 King, Skyline view
    Yuri Suite, 1 Bedroom Executive Suite, 1 King, Skyline view
    ...
    • Room size: 88 m²/947 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite King, 1 Bedroom Executive Suite, 1 King
    Executive Suite King, 1 Bedroom Executive Suite, 1 King
    ...
    • Room size: 102 m²/1098 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Grand Deluxe Suite King, 1 Bedroom Executive Suite, 1 King
    Grand Deluxe Suite King, 1 Bedroom Executive Suite, 1 King
    ...
    • Room size: 87 m²/936 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Grand Deluxe King, Guest room, 1 King, City view
    Grand Deluxe King, Guest room, 1 King, City view
    ...
    • Room size: 51 m²/549 ft²
    • City view
    • 1 king bed
    Enter dates to see prices

    What people love about The St. Regis Osaka

    • 10.0
      Exceptional
      Location

      "Location, service and hotel amenities are exceptional."

      winchell

      |

      May 22, 2016

    • 9.2
      Exceptional
      Location

      "Great location, very near with Dotonbori area."

      Alvin C.

      |

      August 22, 2018

    • 10.0
      Exceptional
      Staff 

      "Good staff and location , professional butler"

      pusit

      |

      November 6, 2016

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    More about The St. Regis Osaka

    More about The St. Regis Osaka

    8.4
    Excellent

    "Service is really nice and all the staffs really friendly"

    Julini

    |

    August 17, 2017

    An overview

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    What they offer

    10.0
    Exceptional

    "Excellent Exceptional Top knoch service"

    patrick

    |

    February 16, 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Asian

    Restaurants on site

    La Veduta ラ ベデュータ
    Cuisine:Italian
    Menu:Buffet
    Rue D'or ルドール
    Cuisine:French
    Menu:Buffet, A-la-carte
    The St. Regis Bar セントレジスバー
    Cuisine:European
    Menu:Buffet

    Nearby restaurants

    Japanese cuisine
    Japanese cuisine
    Zumibiyaki Kobo Zidorian
    40 m Japanese
    Tavern with private dens Yuyu Hommachi
    180 m Japanese
    Tavern Sakamoto
    470 m Japanese
    American cuisine
    American cuisine
    Furusato
    200 m American, Seafood
    Critters Burger
    1.0 km American
    Elk Osaka
    1.1 km American, Cafe
    Cafe
    Cafe
    Horikan
    720 m Cafe
    Cafe Cocoo
    780 m Cafe
    Yanozen
    780 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of The St. Regis Osaka from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (348)Booking.com Reviews (357)
    9.2
    /
    10
    Exceptional
    Cleanliness9.6
    Facilities9.1
    Location9.1
    Room comfort and quality9.6
    Service9.5
    Value for money8.7
    Rating
    9+ Exceptional (161)
    8-9 Excellent (66)
    7-8 Very Good (27)
    6-7 Good (5)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (75)
    Jun - Aug (65)
    Sep - Nov (47)
    Dec - Feb (76)
    All guests (348)
    All room types
    All languages

    Show reviews that mention 

    Showing 263 verified guest comments
    12345
    9.2
    Exceptional
    KONGPETCH from Thailand
    Group
    Stayed 1 night in February 2018

    Great hotel in Osaka, handy butler service”

    Decorated in Luxe, spacious room. Separate toilet, bath tub with TV, nice shower room ‘laboratories’ branded amenity. (which could be a better brand / no bath salt or spa set amennity) Lobby and garden are very nice. Staff are very friendly and helpful. But porter and doorman are not enough to help with luggages when we arrive in the evening 6pm with toyota alphard (Outsource/ hotel provide no limousine but they can arrange one properly) 5 people and bags should not be too much of that hassle. The bar is very nice with live piano. average cost 2,500-3,000yen++ per drink. In-house guest is exempted cover charge of 1,500yen++ per person. SPG Gold received 2 complimentary drinks (I had two bookings; one through SPG; one through Agoda) Asked the butler to help with pack and unpack and send some stuffs to next destination hotel... those boxes arrive nicely packed in bubble wrap and st regis boxes... butler did that while I was out for dinner. Bills to room. Pay upon checkout.

    Reviewed March 02, 2018
    8.8
    Excellent
    Manamohan from Malaysia
    Couple
    Stayed 2 nights in June 2017

    Excellent”

    Check in and front desk typical of luxury Japanese hotels with slightly shy staff. They were able to speak English, but not exactly fluent, hence we lost out on the premium check-in experience. The room however was spectacular. On par with the best. The St. Regis bar was excellent too, and prices during happy hour were quite reasonable. We had the excellent Ms. Yukari as our bartender! Location-not next to the crazy Dotonburi area yet close enough (20mins walk via the street mall) Would happily stay here again.

    Reviewed June 06, 2017
    9.0
    Exceptional
    Kang from Singapore
    Family with young children
    Stayed 3 nights in June 2015

    The services of the staff = 5 star hotel”

    Subway is a 2-min sheltered walk, quality n friendly service staff n the cosy room.

    I love the BIG room, strong massage shower head, EVERY thing provided in the room makes me feel so well-pampered. The 21-floor view provides a spectacular view of the Osaka. The staff are so well-trained, polite, friendly n humble. I would especially like to thank the man n the woman who helped to cleaned up my room after 9.30pm as i forgot to disable the 'Do not disturb' switch. They came to clean up the room neatly n provided welcome drinks for us after a long day out. I gave them tips but they rejected politely. The St. REGIS...your staff love u that's y they enjoy doing their job n provide EXCELLENT services. Please value them as they are the ones who make me feel valued n treated as an important guest. Also the hotel is located at Homachi subway station exit 7. Family mart n restaurants are just nearby. I would love to stay here again if i were to visit Osaka. Thank you for the Great Services you (every staff) have made every guest feel welcome n well-pampered.

    Reviewed June 21, 2015
    9.7
    Exceptional
    krirkphol from Thailand
    Couple
    Stayed 2 nights in January 2015

    Service , clean , functional ”

    Butler , room size , functional

    all very well especially the butler buying us universal express ticket but only bad thing was we had to wait until almost 12 to get the room eating breakfast at the lobby from 8:30 And waiting unil room is ready . We also informed that we will arrive early . We stayed couple of times already each time we got early checkin except this time . However they said they can charge extra to get the room faster ... Should have emailed us before so we can decide ... And we would not want to wait 4- 5 hours . The rest was perfect

    Reviewed May 26, 2015
    8.3
    Excellent
    CHIAJU from Taiwan
    Solo traveler
    Stayed 1 night in May 2015

    a pleasant stay at Regis.”

    STAFF/ LOCATION/ Room Comfort

    absolutely no complaint about it, good service, nice room, great view, comfort bed, close to subway station and easy to go both Shinsaibashi and Umeda directions. If you have a group of 3 or above, suggest to take taxi to Namba or Shinsaibasi instead of taking tube if not fancy walking, meter does not tick and cost only about ¥700.

    Reviewed May 06, 2015
    10.0
    Exceptional
    XIAOYING from China
    Couple
    Stayed 7 nights in March 2015

    One of the best hotels I ever stayed ”

    Service,breakfast, room comfort

    Fantastic!! One of the best hotels I have ever stayed!!! Service is amazing, staff are extremely friendly and professional, and food is just simply delicious!!! Definitely worth the price! Certainly will come back again!!

    Reviewed March 18, 2015
    10.0
    Exceptional
    poh from Singapore
    Couple
    Stayed 2 nights in January 2015

    Excellent hotel, can't find fault”

    everything is good

    Easily the best hotel we stayed during our month of travel. From the small personal touches, attentions to details and the personal butler service, I simply can't find any fault. Location is excellent and staff are always friendly and helpful. Highly recommended.

    Reviewed January 23, 2015
    9.7
    Exceptional
    Rohenne from Taiwan
    Couple
    Stayed 2 nights in January 2015

    Ideal location with the most comfortable room!”

    location, shower, value for money

    loved the hotel! My partner and I wished we could have stayed there longer. It's a great price for 5 star hotel. The location doesn't get any better in Osaka. Would have rather stayed in Osaka and do day trips to Kyoto than stay in hotels in Kyoto. We really miss the shower at the st Regis. The room and bathroom were extremely comfortable. Highly recommend this hotel.

    Reviewed January 09, 2015
    9.7
    Exceptional
    Jason from Australia
    Business traveler
    Stayed 2 nights in August 2014

    Amazing staff service”

    Staff service, location, room

    This is a great hotel. The room was clean, modern and well laid out - we had a corner room. However, it was the staff that really impressed us. I was on a business trip with my wife. Unfortunately, after returning home we found that she had left a dress at the hotel. I called the hotel to ask. Not only did they find it but they mailed it back to me the same day. We also found that they went that little bit further with conversation and making us feel welcome. The only reason I marked the food down slightly was because it is a smaller restaurant so it lacks a large menu. I will stay here again if in the region.

    Reviewed September 10, 2014
    9.0
    Exceptional
    wai from Hong Kong
    Couple
    Stayed 2 nights in June 2014

    shopping heaven”

    grand design, new decoration and spacious room

    feel relax and comfortable. you can go to anywhere very easy. the surrounding of the hotel is quiet. but only take 5~10 minutes, then you can arrived at the central city of Osaka. very nearly to the Grand Front Osaka and Isetan. very good place to live there while travel Osaka.

    Reviewed June 29, 2014
    9.3
    Exceptional
    Wing from Malaysia
    Solo traveler
    Stayed 1 night in May 2014

    Perfect location!”

    Location. Attentive staffs. Good room.

    I had a good stay at St Regis Osaka. The location of the hotel is strategic and it is just 1 minute away from the Subway station. The best part of the hotel is it located right next to the famous Night market in Osaka. Plenty of things to do around the hotel area. Superb!!!!

    Reviewed May 27, 2014
    10.0
    Exceptional
    Kwok from China
    Solo traveler
    Stayed 2 nights in October 2013

    Luxury Hotel, Superb!”

    Magnificent city view, beautiful design and very very attentive and friendly staff

    I visited Osaka in October 2013 and stayed at this hotel for 2 nights. This is a stunningly beautiful luxury hotel with very friendly and attentive people. They have a wide variety of buffet breakfast, restaurants and good bars. My room is upgraded with magnificent city view of osaka! Perfect! Impressive and highly recommended.

    Reviewed January 14, 2014
    9.7
    Exceptional
    Natalie from Australia
    Couple
    Stayed 4 nights in August 2013

    Very nice hotel and great staff.”

    1. Big and very nice room, 2. Great butler service, 3. Very near to the subway train station.

    We really had the best experience I this luxurious hotel. The hotel has the friendly and helpful staff. The room is big, there is a tv in the bath and shower room. The butler service is very efficient and the hotel also provide body pillow and other selection of pillows. Located just next to St. Regis, is the Honmachi subway, which is only 1 station from Shinsaibashi subway. There are also plenty of taxi standby outside the hotel. We will definitely come back to St. Regis Osaka again when we visit Osaka next time.

    Reviewed August 25, 2013
    8.7
    Excellent
    Chok from Malaysia
    Business traveler
    Stayed 4 nights in February 2013

    Luxurious and comfortable”

    Very new

    requsted for airport transfer through agoda as our flights arrived Osaka 7am but no one from the hotel was there. We took a train to Namba and from Namba we took a cab to the hotel. Agoda Vouchers only with hotel address but no phone number which make it difficult as most of the taxi drivers don't understand the English name of the hotel. Requested for early check-in and was a given a room around 11.30am, hotel's official check-in time is at 3pm! Once everything settled, the stay was a pleasure. Butler service, attentive concierge and very comfortable room. You can have 9 choices of pillows! Location is not central, quiet side of the city and yet good enough if u can walk 1/2 hour along the shops left side of the hotel you will reach Dotonbori where all tourists must go.

    Reviewed February 23, 2013
    9.3
    Exceptional
    michael from United States
    Couple
    Stayed 2 nights in January 2013

    Tip-top”

    Rooms great. Service great. Friendly staff. And a butler.

    Stayed 2 nights at the st Regis. Everything you'd want in a hotel and more. Butler service is a differentiating touch but didn't utilize it much. Immaculate and upscale stay in Osaka. Location is perfectly out of the way but near the action. 2 thumbs up.

    Reviewed January 30, 2013
    7.2
    Very good
    janice from United States
    Couple
    Stayed 1 night in November 2018

    Needs improvement ”

    We have supported many St. Regis properties in various countries. Japan is known for its customer service. While I am very satisfied with concierge calling the restaurant to find my lost phone, I was also disappointed that no one offered to help with our handful of luggage upon checking out. The hotel was not busy and front desk staff were chatting amongst themselves while we walked by with 3 suitcases and hand carry items unacknowledged. Their king size mattress is TERRIBLE. If you have someone sharing the same bed, the slightest movement of that person in bed would wake you in the middle of the night. We informed housekeeping and they attempted to rectify by add hardwood under the mattress which only mildly addressed the problem.

    Reviewed November 19, 2018
    9.2
    Exceptional
    Robert from United States
    Business traveler
    Stayed 2 nights in November 2017

    Very good ”

    Classic st Regis— not cheap

    Reviewed October 06, 2018
    9.6
    Exceptional
    Robert from United States
    Business traveler
    Stayed 1 night in November 2017

    A bit pricey but it’s Japan ”

    No complaints here but a bit crowded

    Reviewed October 06, 2018
    9.6
    Exceptional
    Winberly from Philippines
    Couple
    Stayed 4 nights in March 2018

    Worth it”

    Stayed for 4 nights and I can say that this hotel has lived up to a 5 star hotel standard. Room was excellent. Location was great, subway was just beside the hotel. Family mart less than 1 minute away. Service of the staff is excellent. A little pricey but you get what you paid for. To those willing to spend for accommodations, this place is should be your choice.

    Reviewed March 17, 2018
    10.0
    Exceptional
    Pak from Hong Kong
    Family with young children
    Stayed 5 nights in March 2017

    Fantastic Experience”

    The location here is really good, sitting at the end of the most popular shopping street Shinsaibashi, with railway station just next to it. People here have good command of English, they are so nice and offering help all the time! Making my family a very pleasant stay. Highly recommended!

    Reviewed March 19, 2017
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    The St. Regis Osaka
    |Exceptional 9.2
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    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Shinsaibashi-suji Shopping Street
    • Honmachi Subway Station is within 0.23 km