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7.9
Very good
49 reviews
49 reviews
"Beautiful historic hotel."
"great experience."
8.9
Excellent
Location rating score
The Stanley Hotel
Conveniently situated in the Estes Park part of Estes Park (CO), this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Check-in [24-hour]
Free Wi-Fi in all rooms!
Daily housekeeping
Bar
Fitness center
Front desk [24-hour]
Free Wi-Fi in all rooms!
Cash withdrawal
Car park [free of charge]
Fitness center
Bar
Restaurants
Tours
| Value for money | 6.7 |
| Location rating | 8.9 |
Is car parking available at The Stanley Hotel?
The Stanley Hotel has car park free of charge for all guests traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Are there ATM on-site at The Stanley Hotel?
Yes! The benefits of staying at The Stanley Hotel include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your getaway.
What attractions are close by The Stanley Hotel that are in walking distance?
While remaining at The Stanley Hotel, begin your holiday by exploring the closest points of interest that are within close proximity to the property which include Reel Mountain Theater, The Studio Fine Art and Framing, and Art Center of Estes Park Gallery.
What are the property's policies for children's bedding at The Stanley Hotel?
The Stanley Hotel's policy relating to children's bedding considers guests age 4 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many rooms does The Stanley Hotel have?
The Stanley Hotel has a total of 140 rooms.
What payment options are accepted at The Stanley Hotel?
The Stanley Hotel supports up to 4, with payment card options such as American Express, Discover Card, Visa, and MasterCard.
What do guests like most about The Stanley Hotel?
Verified guests that stayed at The Stanley Hotel have given this property a rating of 8.898 for its remarkable location as the primary highlight for their stay.
What is the average rating that verified Business travelers' have given to The Stanley Hotel?
Verified business travelers that have stayed at this property have given The Stanley Hotel an average rating of 6.8. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Couples' have given to The Stanley Hotel?
Past couple travelers that have stayed at this property have given The Stanley Hotel an average rating of 7.5. You can look up on more detailed customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that past Families with young children have given to The Stanley Hotel?
Verified families with young children that have stayed at this property have given The Stanley Hotel an average rating of 9.2. You can look up more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Group travelers have given to The Stanley Hotel?
Past group travelers that have stayed at this property have given The Stanley Hotel an average rating of 7.3. You can find more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
8.8
"Beautiful historic hotel."
Sean
|
December 1, 2019
8.8
"great experience."
Sean
|
December 1, 2019
Experience old world charm at this historic hotel that offers luxurious services and fine dining with stunning views and a great location, just 10 kilometres from Rocky Mountain National Park in Estes Park, Colorado. The Stanley is just steps away from recreational opportunities including hiking, climbing and fishing. Guests can also golf, view wildlife and enjoy summer-long outdoor entertainment. After a busy day, relax with a pampering spa service at the hotel's Parlour Spa. For gourmet continental and regional cuisine, visit Stanley Hotel's Cascades Restaurant. Cascades Bar is a casual establishment with daily specials and a delicious bar menu. On the garden level of the hotel, Steamer Cafe serves premium espresso drinks and fresh baked pastries.
7.7
Food & Dining
1 mention
Breakfast
1 mention
Swimming Pool
1 mention
View
1 mention
8.9
Minimum age of guests is: 2 year(s).
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note: "Breakfast Included" rate is based on 2 guests. There is an extra charge for any additional guests. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Show reviews that mention
Free Wi-Fi in all rooms!
Daily housekeeping
Bar
Fitness center
The absolute best service!”
We were greeted by Maurice, the bellboy. His smile was as wide as the Rockies, he clearly enjoyed making our stay as comfortable as possible. This attitude reflected a culture of outstanding hospitality at the Stanley. We will definitely return.
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Thank you very much for staying with us, we are very happy to hear about your fantastic experience with us here at The Stanley. We hope to see you again!
Exceptional”
Great quirky place to stay. We loved the creeking floors, rattling windows (it was windy), it all added to the authenticity of a the Stanley. Had a superb breakfast - lovely server. All round 5* experience.
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Thank you very much for staying with us, we are very happy to hear about your fantastic experience with us here at The Stanley. We hope to see you again!
Nice historic experience ”
Hotel is Beautiful, We felt like we were stepping back in time as reading about the history of the Stanley. Definitely worth the trip to see the Stanley and a tour.
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Thank you very much for staying with us, we are very happy to hear about your fantastic experience with us here at The Stanley. We hope to see you again!
Exceptional”
I was expecting a room at the historic hotel, but ended up in a contemporary building on the hotel grounds. I didn't mind much, but I'm leaving this review because I can imagine this would be an upset to other folks.
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We are very sorry we fell short of your expectations. We value your feedback and will take this onboard to ensure we provide better service. We hope to see you again soon!
This place is amazing!”
This hotel is amazing...the rooms are still as they were with a modern touch. The history of the building without the "Shining" story is mesmerizing. The staff was extremely helpful and accommodating and the backdrop to the Rockies is the perfect touch. I would highly recommend taking the tours...both day and night. They are both full of information that the other doesn't have. There are spirits there too! I heard a little girl speak while on the 4th floor and I got to communicate with "someone" while on the 2nd floor. It was worth the trip and I'd do it again. Fantastic!
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We are very happy to hear of your recent experience with us! We hope to see you again soon.
An OUTSTANDING hotel”
The views from the porch were awesome. The hotel itself is beautiful and makes you feel like you’ve stepped back to another time. The Cascades has fabulous service and food. If you book through a third party, be sure you are in the building that you actually want. I thought we were in the hotel, but when we got there we were in Aspire, which is a newer building. We managed to get that changed to the lodge which is right next to the hotel. If I ever stay again, it will be in the hotel itself.
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Thank you very much for staying with us, we are very happy to hear you had a wonderful experience with us here at The Stanley. We hope to see you again soon!
A check on my bucket list!”
The staff is amazing here! We participated in the night tour and our guide, Kira was so energetic and knowledgable. Our server at Cascades was also incredible and topped off our night. We've been looking forward to staying here and we were definitely satisfied. The bed was comfortable and even had enough hot water to shower 4 adults. The hotel is very old and we could hear the people heavily walking above our room. That would be the only downside.
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We value your feedback and will take this onboard to ensure we provide better service. Here at the Stanley we care about our guests and do hope you decide to stay with us again!
Very nice stay and the staff was exceptional ”
Checked into the hotel early with a friendly staff who was very accomodating. They took care of the room details and got us a room on the 4th floor. She explained that there were three actually hotels on the grounds and we got into the main/ original. Very helpful and friendly. Thanks again for a great experience
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Thank you very much for staying with us, we are very happy to hear about your fantastic experience with us here at The Stanley. We hope to see you again!
Not worth it”
A touristy expensive hotel. I stayed at actual Stanley Hotel Front desk and restaurant person very nice- Restaurant food at cascades - awful and very expensive - 45$ for steak and fries. Rooms - Had Junior Suite -Showerhead great! Bed comfortable - but you can’t control your room temperature- kinda yucky room for $300 - No hair dryer or iron and housekeeping doesn’t start till830 and we had National Park reservations. place was run down and you can’t go in most areas. Don’t recommend.
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Ended up in the Aspire, but still great”
For the price we ended up in the newer building, The Aspire. There is the main building, which is the main attraction, and the Lodge, which has a lot of history. Room was spacious and amazing, views were gorgeous, staff were fantastic.
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Thank you very much for staying with us, we are very happy to hear about your fantastic experience with us here at The Stanley. We hope to see you again!
A busy place”
This is a beautiful hotel at a beautiful location. That said, our room was pretty small on the 4th floor, on a side with no view to speak of. The bed was soft and for nearly $300 a night, new firmer mattresses would be in order. I get that you can sell a room at any price given the demand, but kind of sub par in terms of room comfort. The other thought is we "shared" the hotel with a constant flow of tour groups through the lobby and grounds, many dozens of guests who weren't staying there. So its like you are staying AT a tourist attraction. Make sure you make reservations for dinner in advance and double check to see if your app or hostess enters the reservation properly (ours didn't).
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Disappointed In Room Location”
Beware when booking through a discount site. We were stuck in a room in a newer building on the property - NOT the Stanley Hotel. The hotel site is the only way to go if it is important for you to stay where you want.
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disappointed”
we had the Stanley on our bucket list and we get to the Hotel only to find out we are not staying at the Stanley Hotel but the Aspire down the street. Though new was under staffed and the keys were not working well at all. construction everywhere... we want to stay in the Historical Building and was misrepresented by this web site.
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We are very sorry we fell short of your expectations and disappointed in our ability to make your stay the best possible. We value your feedback and will take this onboard to ensure we provide clearer information over our extranets. Here at the Stanley we care about our guests and hope you do decide to stay with us again!
Over priced, rude staff and bad food. ”
To start off we booked group reservations 5 months in advance at THE STANLEY hotel, when we arrived we were informed that 4 out of 6 of our group would be staying at one of their affiliates not the Stanley hotel. The whole reason we booked at the Stanley was to stay at the Stanley not some other building on the property. Then we met for dinner and found a rude waitress and terrible food. I ordered a red rum drink with a double shot and was charged for two drinks, came out to $32 a drink and I ordered everyone one not knowing we would be charged for 12 drinks instead of 6 drinks with double shots. So for a terrible dinner with a few drinks we paid $789 for 6 people. Waitress can be rude all she wants because they charge you gratuity so watch out for that. It's a shame about service and food because it could have been a nice experience.
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Exceptional”
Pros - beautiful, historical hotel. Cons - no a/c in the main building (original hotel). The newer buildings on property do have a/c.
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Thank you very much for staying with us, we value your feedback and will take this onboard. We hope to see you again!
Worth the travel and money”
A historic hotel that maintained its reputation and appearance from the second we got there. Every dollar is worth staying and visiting this place. Highly recommended!
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Thank you very much for staying with us, we are very happy to hear you had a wonderful experience with us here at The Stanley. We hope to see you again soon!
Disappointed ”
We were looking so forward to staying in the Stanley Hotel after reading about all the history etc. I have never been so disappointed. Being an old building should have nothing to do with mold in tub , broken lamps barely holding together, filthy carpet, smashed bug on wall, 10 x 2 inch gap in window to outside etc etc etc. For the price was expecting perfection. Not other rooms available in Hotel. Moved over to a newer building. For 370.00 a night it compares to a 50 dallor motel out in the middle of no where. Don't waste your hard earned money like I did. I should insist on a partial refund at least. So sad.
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Very good”
I would have like to know when I booked my room that I would be staying in the Aspire and not the hotel. That was disappointing. Also, the room could have used and had space for a full length mirror.
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We are very sorry we fell short of your expectations. We value your feedback and will take this onboard to ensure we provide better service. We hope to see you again soon!
Too expensive for quality of room and amenities. ”
While the history of the hotel is fascinating and the grounds and scenery are beautiful, the rooms (in the original building) are in desperate need of updating considering they cost over 400$ a night. No room service, no daily housekeeping, broken window panes, falling curtains, faded dingy carpet, dated low end bathrooms. That describes our room (one of the more expensive available too). Would not spend the money again until I knew they’d improved the value.
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Nice but could definitely use some TLC”
Beautiful hotel, lots of history ! But could definitely use some upgrading and TLC. Recommend because of the antiguity and location and of course the history, but you could hear everything in and around your rooms. Our king size bed was definitely old and sunken in. I slept okay, but my hubby did not. Overall, we made the best of it and still had fun and were happy to check this off the bucket list !
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Dear Lissenia, Thank you for taking the time to provide valuable feedback in regards to your recent stay at The Stanley Hotel. As the maintenance of our hotel is a key priority, I am very sorry that your guestroom fell short of expectations. Our maintenance program is critical for the success and longevity of our beautiful property and is a top priority. Your comments have been shared with the maintenance team and we are working to replace our hotel mattresses. We greatly appreciate your feedback and thank you for staying with us! Sincerely, Greg Shaw Director of Operations