Too noisy”

I was woken up numerous times during the night due to elevator noise and people's footsteps as they were heading back to their room after playing at casino early in the am and midnight. I was placed in a room adjacent to elevator.....

Amazing hotel ”

Rooms are great, breakfast often always included in deals. Many dining choices to be had. Bars are great. Bed and pillows very comfortable and the air conditioning is good. Rooms are automated for you tech heds

out of this world experience! ”

We enjoyed staying at The Star for 9 nights. The Staffs are very accommodating and they make sure that they address our concerns/requests during our stay. Our room attendants, Matthieu and Michelle are very warm and friendly :) Also, kudos to our Filipino workers there, keep up the good work. I recommend this hotel to everyone who wanted to held their conferences in the near future. It's near the mall and beach. So no excuses at all! you can walk around the area safely. Thank you so much for having us there Mates! til next time:) - EL from Philippines ONIS Corporation stayed from Feb. 26-March 7, 2019

Amazing staff! Amazing rooms, buffet breakfast is the best I’ve had! ”

The staff are amazing, every time we made contact with a staff member they were happy and helpful! The rooms are beautiful and the beds are very comfy! It’s close to anything you need and the buffet breakfast was the best one I have ever been too.. couldn’t have asked for a better experience! THANK YOU STAR

Good but could be better”

Room is clean and comfortable. Bathroom is a bit small but I appreciate the position of the control for the shower - it allows me to set the temperature before I get in. There is no milk provided in the fridge which is rather strange. Having to ring up for fresh milk (mentioned in the room booklet) is rather inconvenient because I do not know how long housekeeping will take to deliver. Check in / checkout is good but when checking out I expect the receptionist to greet me rather than just looking at me without a word, expecting me to "know" to approach her.

Very good”

will come back and stay again.

21st wedding anniversary ”

Check in was fast and efficient. We had a corner king room. I asked for a room on a high floor but only ended up on the six. Room was clean. Room service breakfast was nice. Check out was fast and easy.

Great Stay at The Star”

My husband and I enjoyed a weekend away at the Star last weekend. From check in to check out everything was star quality. The porters even arranged a car park for my husband’s over sized van as it would not fit underneath the car park. We also ate at the new Buffett, Harvest! It was amazing. The quality and choice far exceeded our expectations ..... it was my husband’s bday they organised a little sing along and a nicely decorated piece of cake. All of their own doing. Really lovely service..... It’s been 5 years since we have stayed at the casino and we were really impressed with the refurbished rooms very neutral and calming. We loved the automatic blinds which kept the room cool whilst we were out. We will definitely return to the Star 🌟

Excellent pool”

Book a room with 2 double beds so it is perfect for families with young children. We came in early and room was not ready. We asked if we could use the pool facilities while waited and was granted. We have been to 30+ hotels and hands down the pool is the best hotel pool we have been to. Love it!! It's a bit pricey but you get what you paid for. We are planning another trip soon.

Parking stupor”

Don’t bother if you have a high vehicle. They only have 6 spots. You have to park on top of PAC Fair.. and walk back with luggage. How many rooms & how many parking spaces for higher vehicles? Very inconvenient .

Great place ”

Everything perfect. Thank you

Nice hotel with free parking, could do with more toiletries”

Sanitary bags were unavailable. Other than that, parking was plenty and it's free. Hotel was fine

Exceptional”

Amazingly comfortable beds!

A true 5 star experience ”

Everything was perfect from the super comfy bed to the in-room dining. Loved the extra touches like nightly turndown service.

Great Location and excellent service ”

Clean rooms Great service , fantastic location. food is good dine in couple of times and ordered room service few times , service and food was good. Great place if you want to stay close enough to the cbd and still avoid traffic.

Exceptional”

The only gripe I would have is that there was no mention of the construction taking place in the pool area during my booking. The room booking is not that cheap and you would expect a discount for any inconvenience. Other than that a nice room

a quickie”

we went up to the gold coast for one night. Had to do the do the next day so we decided to stay at the Star casino hotel. Had a little gamble, the room were clean modern and everything went smoothly. The food at the dumpling was well priced and good. Beach was across the road and down a bit. Food, shopping centres were across the road. It good to have a car but by foot its a little far but not really.

Pay more to get the better rooms”

Was a bit of a mix up when checking in as they tried to tell me I didn't have a booking despite me having already paid for the hotel. Eventually they sorted out their mix up and found my booking, I was in a lower level room facing inward with a view of a brick wall about 5 meters away from my window, I did get the cheapest room, I kinda wished I paid more so at least I had something to look at out the window. Apart from that the room was nice and modern - automatic blinds and floor sensor lights that came on when you got up a night to avoid turning the wall lights on were a highlight - Good to have multiple cafes and casino just our your front door but require a taxi to get to the heart of surfers paradise shops and restaurants.

Best hotel board beach”

Jupiters has everything you need for business or vacation, even free parking. Check in staffs so kind in helping us get avoid room change!(booked diff room types due to unavailable) will be back soon..

Great Location and facilities”

Even though I was not there for the casino the location was handy with the monorail to Broadbeach and the bars & restaurants etc. The in house options were also good with the new Garden Bar & Bistro a very nice space. Hotel undergoing upgrade which is required it is getting on a bit.