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The Star Grand at The Star Gold Coast

"We enjoyed our stay and loved the customer service particularly how helpful concierge were to us."

maria - February 23, 2020
Spring Special The Star Grand at The Star Gold Coast
Lobby The Star Grand at The Star Gold Coast
Lobby The Star Grand at The Star Gold Coast
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The Star Grand at The Star Gold Coast

Gold Coast Hwy Broadbeach Island, Broadbeach, Gold Coast, Australia, 4218 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Pacific Fair Shopping Centre
Within 490 m of property
See map
Popular landmarks
Jupiters Casino 10 m
The Star Gold Coast Casino 80 m
Pavilion Convention Centre 180 m
Gold Coast Bulletin Centenary Park 200 m
Dracula's Cabaret Restaurant 300 m
Broadbeach Mall 320 m
Broadbeach 370 m
Gold Coast Convention and Exhibition Centre 410 m
Valet Car Park 420 m
Broadbeach North Light Rail Station 430 m
Nearby landmarks
Pacific Fair Shopping Centre 490 m
SkyPoint Observation Deck 2.85 km
Surfers Paradise 3.28 km
Ripley's Believe It Or Not! Surfers Paradise 3.31 km
Infinity Attraction 3.55 km
Sea World 6.55 km
Currumbin Wildlife Sanctuary 13.04 km
Wet'n'Wild Gold Coast 16.96 km
Warner Bros Movie World 17.9 km
Dreamworld 21.76 km
8.9

Excellent

Location rating score

710 meters to the beach
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 430 meters to public transportation

  • 710 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Cheaper than 96% of all properties in Gold Coast in the last 24 hoursCompared to 1,523 Gold Coast properties at Agoda for various dates
Value for money8.2
Distance to city center5km
Location rating8.9
Nearest airportGold Coast Airport (OOL)
Distance to airport17.2 km

Rooms available at The Star Grand at The Star Gold Coast

Excellent
Room comfort & quality
8.3
Club Suite
...
  • Room size: 81 m²/872 ft²
  • Ocean view
  • 1 king bed
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Superior Deluxe King
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 1 king bed
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Executive Deluxe King
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 king bed
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Ocean Terrace Suite
...
  • Room size: 113 m²/1216 ft²
  • Ocean view
  • 1 king bed
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Deluxe Corner Twin
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 double beds
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Deluxe Corner King
...
  • Room size: 33 m²/355 ft²
  • Partial ocean view
  • 1 king bed
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King Terrace Suite
...
  • Room size: 80 m²/861 ft²
  • Ocean view
  • 1 king bed
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Executive Deluxe Twin
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 single beds
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Hot Deal
...
  • Room size: 32 m²/344 ft²
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Spring Special
...
  • Room size: 32 m²/344 ft²
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Frequently asked questions

What time is check-in and check-out at The Star Grand at The Star Gold Coast?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Star Grand at The Star Gold Coast?

For those who wish to drive their own cars, The Star Grand at The Star Gold Coast has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Gold Coast with private transportation, the hotel can arrange taxi service.

What is the smoking policy at The Star Grand at The Star Gold Coast?

The Star Grand at The Star Gold Coast does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about The Star Grand at The Star Gold Coast

  • 9.6
    Exceptional
    Staff 

    "Clean room, friendly staff, restaurant foods were good."

    Yu-ting

    |

    March 14, 2020

  • 10.0
    Exceptional

    "Absolutely first class rooms amazing comfortable beds"

    Julie

    |

    March 3, 2020

  • 9.2
    Exceptional

    "Great rooms great food places with value for money."

    Leanne

    |

    February 5, 2020

Property ranking|Compared to 1,523 Gold Coast properties
See all rankings
Cleanliness score
9.0/10
Cheapest price score
Room comfort score
8.4/10
Service score
8.7/10
Better than
97
%
of Gold Coast properties
Better than
96
%
of Gold Coast properties
Better than
95
%
of Gold Coast properties
Better than
94
%
of Gold Coast properties
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Overall rating:
8.7
Excellent
4,875 reviews
Cleanliness
9.0
Facilities
8.9
Location
8.9
Read all reviews >
What travelers say they love:
Upgrades completed and rooms are clean and comfortable, beds...
David from Australia
Solo traveler
More about The Star Grand at The Star Gold Coast

More about The Star Grand at The Star Gold Coast

The Star Grand at The Star Gold Coast is conveniently located in Broadbeach on the Gold Coast. The property makes for an enjoyable stay and rooms are appointed with plasma televisions. An easy stroll or monorail ride away, you'll find shopping centers, restaurants, cafes, and even nightclubs. Relax in this elegant 5-star property where they offer a wide range of rooms and suites that guarantee a luxurious stay, making it perfect for even discerning travelers. This entertaining property is brilliantly appointed with a wide variety of restaurants and bars, opulent leisure activities and a 24-hour casino. An oasis for both leisure and business travelers, The Star Grand at The Star Gold Coast is an attraction within itself.

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Most talked about facilities

Housekeeping
68 mentions
Food & Dining
62 mentions
Breakfast
45 mentions
Swimming Pool
38 mentions

What they offer

10.0
Exceptional

"The break fast buffet the dinner seafood buffet all so sensa..."

Claire

|

February 9, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Kiyomi
Cuisine:Japanese
Menu:Buffet
Cucina Vivo
Cuisine:Italian
Menu:Buffet
Imperial At The Star
Cuisine:Chinese
Menu:Buffet
Garden Kitchen & Bar
Cuisine:Australian
Menu:Buffet
M&G
Cuisine:Australian
Menu:Buffet
Nineteen
Cuisine:Australian
Menu:Buffet
Mei Wei Dumplings
Cuisine:Chinese
Menu:Buffet
Harvest
Cuisine:Asian, Seafood, Australian
Menu:A-la-carte
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Star Grand at The Star Gold Coast from real guests

Overall rating
8.7
Excellent
From 4875 reviews
9.1Cleanliness
9.0Location
8.8Facilities
Agoda Reviews (1981)Booking.com Reviews (2894)
Rating via Booking.com8.8
/
10
Excellent
Cleanliness9.2
Facilities8.8
Location9.2
Room comfort and quality9.1
Service8.9
Value for money8.1
High score for Gold Coast
Rating
9+ Exceptional (2318)
8-9 Excellent (596)
7-8 Very Good (753)
6-7 Good (302)
<6 Below Expectation (468)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
All guests (2894)
All languages
Showing 4437 verified guest comments
12345
6.0
Melissa
Couple

Pleasant”

Our stay at the casino was lovely the staff were great, room and breakfast was as well.
Our issue is that our car would not fit under the carpark- Toyota Lancruiser- your staff were lovely enough to let us leave the car up the top of reception and left the keys with them to move the ...
Reviewed May 05, 2021
9.0
Exceptional
Alyth
Group

Superb”

The facilities, room service, concierge.
The pool bar wasn&#39;t opened at 2pm on a Saturday. A bit pricey.
Reviewed May 04, 2021
6.0
Steven
Couple

Old and not maintained ”

Confy bed The way from the lift to the room was really nice
Fan in toilet was not working No windows
Reviewed May 04, 2021
8.0
Excellent
Angela
Family with young children

Comfortable and consistent.”

Room was comfortable for a short stay - with the beds always a welcoming quality. The staff were friendly and helpful - and a very strict adherence and awareness of social distancing measures. Lots of...
The check-in process was long - about 20&#47;25 minute wait in the line. The champagne to accompany the line was appreciated, but would be good to look at ways to improve this experience. The pool, ...
Reviewed May 04, 2021
10.0
Exceptional
Sarah
Couple

Fabulous Night Away”

The room was spacious and comfortable. There was a great choice of restaurants and bars within the hotel. Ordered room service for breakfast and it was delivered promptly and of good quality. Would ...
Reviewed May 03, 2021
6.0
Kelly
Family with young children

Pleasant”

The pool was big and relaxing.
The long wait to check in. Our rooms were not ready when I checked in after 3pm. I ranged earlier in the week to confirm that the two rooms were adjoining and the staff confirmed it over the phone. ...
Reviewed May 03, 2021
4.0
Ray
Couple

Just ok”

Breakfast good
The room was bare , no writing paper , pen , daily paper , limited coffee and sugar , no promotion documents, no cold water ,
Reviewed May 03, 2021
7.0
Very good
Madeleine
Couple

Was nice but probably won’t...”

The location is great, close to some really good restaurants in Broadbeach. Checkin staff were very helpful and friendly. Bed was super comfortable.
We booked a balcony room, but think it was quite dated. Apparently because of covid no minibar in the room, not even a bottle of water. Ordered some water to be sent to the room and waited over half ...
Reviewed May 03, 2021
1.0
Adesh
Couple

Bad”

Dirty room, carpet
Reviewed May 03, 2021
3.0
Robert
Family with young children

TERRIBLE SECURITY GAURDS WHO WAS...”

LOCATION AND RESTAURANTS
I WAS HARRASSED BY SECURITY GAURD, WHO WAS EXTREMELY AGGRESIVE TOWARDS ME FOR NOT WEARING A MASK OUTSIDE. PATHETIC!
Reviewed May 03, 2021
7.0
Very good
Kristine
Couple

Nice hotel”

Great location and nice comfy room
Very large and busy hotel, had to queue to check in but did move quickly and they offered champagne while waiting, water pressure in the shower wasn&#39;t great, lifts seemed to override we selected ...
Reviewed May 02, 2021
5.0
Brianna
Couple

Overpriced.”

Room service was great and food was delicious!!
Comfy bed but the sheets are horrible!!! They were so noisy! Water pressure in the shower was really weak.
Reviewed May 02, 2021
10.0
Exceptional
Julie
Group

Exceptional”

Excellent service cleanliness was impeccable
The only was the toilet was very low
Reviewed May 02, 2021
10.0
Exceptional
Anonymous
Group

Exceptional”

The staff were extremely professional and polite, I enjoy that this hotel offers free parking for its guests whereas other hotels will charge you $10-20 per night, the rooms were beautiful and tidy ...
No complaints what so ever. Wish I stayed longer.
Reviewed May 02, 2021
6.0
Anon
Couple

Superior Deluxe Room”

Room was clean and the updates are very nice. Staff were welcoming and efficient.
Noisy lift rattled our room all night. Breakfast was terrible. Food was below average. Very disappointing for The Star. Will eat outside if we ever return. View of the entrance roof wasn’t awesome ...
Reviewed May 01, 2021
10.0
Exceptional
Amanda
Business traveler

Well-situated, well-serviced, very comfortable room,...”

Easy check in and check out. Room was comfortable with contemporary design. Comfy bed and pillows, pleasant lighting, the room was very clean and a decent size.
The concierge was available, efficient, and well-mannered but could have offered a smile which, to me, signifies a warm welcome :-)
Reviewed May 01, 2021
10.0
Exceptional
Toby
Couple

Beuatiful facility we will be...”

The breakfast was nice but i was hoping for a buffett
We have a hilux and your parking does not allow us to fit in there as it 1.95m we are 2.080 standard hilux in saying that the staff at valet parking did provide us with a outside valet parking bay ...
Reviewed May 01, 2021
8.0
Excellent
Raymond
Family with young children

Very good”

Very comfortable room.
Small bathroom, the way you que up for breakfast was not quite 5 star. Busy hotel with being connected to casino.
Reviewed May 01, 2021
8.0
Excellent
Craig
Solo traveler

I have and will stay...”

The room was spacial,location as good overlooking the pool,the bed was comfortable.
The booking was made for a 1pm entrance in my room,on arrival I was told it wouldn&#39;t be ready till 3pm.My friends had cheaper rooms and were ready by 2pm.It was a problem because my room was ...
Reviewed May 01, 2021
8.0
Excellent
Karina
Group

Exceptional Service Comfortable stay ”

Not really within walking distance of shops if you’re not fit
Reviewed April 30, 2021
12345
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