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6,976 reviews
6,976 reviews
8.9
Location rating score
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The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Broadbeach part of Gold Coast, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Surfers Paradise. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
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Valet parking
Complimentary WIFi in all rooms
Check-in/out [express]
Luggage storage
Cash withdrawal
5 travelers have booked today.
Value for money | 8.2 |
Distance to city center | 5km |
Location rating | 8.9 |
Nearest airport | Gold Coast Airport (OOL) |
Distance to airport | 17.2 km |
Does The Star Grand at The Star Gold Coast have a hot tub?
A hot tub is one of the facilities available at The Star Grand at The Star Gold Coast.
What time is check-in and check-out at The Star Grand at The Star Gold Coast?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to The Star Grand at The Star Gold Coast?
For those who wish to drive their own cars, The Star Grand at The Star Gold Coast has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Gold Coast with private transportation, the hotel can arrange taxi service.
Is breakfast offered at The Star Grand at The Star Gold Coast?
Wake up to a great buffet breakfast at The Star Grand at The Star Gold Coast. There's an additional charge of 35 AUD for adults and 19 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at The Star Grand at The Star Gold Coast?
The Star Grand at The Star Gold Coast features 3 on-site restaurants for your dining convenience. Meals served include dinner and lunch. Western cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like desserts and salad are served using only quality ingredients.
Can special events be hosted at The Star Grand at The Star Gold Coast?
Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at The Star Grand at The Star Gold Coast.
Can business events be hosted at The Star Grand at The Star Gold Coast?
On-site venues and convenient event services make The Star Grand at The Star Gold Coast an ideal choice for hosting events such as conferences and meetings. The 6 venues can accommodate up to 80 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at The Star Grand at The Star Gold Coast?
The Star Grand at The Star Gold Coast does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to The Star Grand at The Star Gold Coast?
Broadbeach North Light Rail Station is the closest train, metro, or bus station, about 420 m away from The Star Grand at The Star Gold Coast.
What restaurants are nearby The Star Grand at The Star Gold Coast?
Restaurants including Food Fantasy, Garden Kitchen & Bar and Cucina Vivo are popular in The Star Grand at The Star Gold Coast’s neighborhood which is known as Broadbeach.
What popular shopping places are close to The Star Grand at The Star Gold Coast?
Located in the Broadbeach area, The Star Grand at The Star Gold Coast is close to great shopping choices like Pacific Fair Shopping Centre, The Oasis Shopping Centre and Broadbeach Mall.
What are popular attractions near The Star Grand at The Star Gold Coast?
Guests at The Star Grand at The Star Gold Coast can easily visit Gold Coast Convention and Exhibition Centre, Pavilion Convention Centre and Gold Coast Bulletin Centenary Park located in the Broadbeach area.
What popular beaches are close to The Star Grand at The Star Gold Coast?
Guests at The Star Grand at The Star Gold Coast can easily visit Kurrawa Beach and Broadbeach in the Broadbeach area.
10
"My family had a ball, the rooms were great and we were able to all be on the same floor."
Pepe
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June 16, 2022
9.2
"Great staff and hotel hot spots multiple places to eat, drink and dance inside the casino."
Jess
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June 16, 2022
9.2
"Great hotel,location !!!"
julie
|
June 4, 2022
The Star Grand at The Star Gold Coast
Take advantage of the many attractions Gold Coast has to offer with a stay at The Star Grand at The Star Gold Coast. Enjoy some seaside relaxation and drinks with a stay at The Star Grand at The Star Gold Coast, just 3.2 km from Surfers Paradise.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by The Star Grand at The Star Gold Coast makes it easy to plan your day trips, sightseeing, and more around Gold Coast. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service. Packing light is possible at The Star Grand at The Star Gold Coast thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at The Star Grand at The Star Gold Coast come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Every day at The Star Grand at The Star Gold Coast begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar and casino.
Light snacking is available day or night with the hotel's vending machines.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, hot tub and spa. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's golf course on site. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
The Star Grand at The Star Gold Coast is the perfect spot to explore Gold Coast's fascinating cultural sights and attractions. Experience local culture through architecture at SkyPoint Observation Deck located 2.8 km away.
Reasons to stay here
Find some of the city's best deals here with rooms 97% cheaper than other options.
Facilities at this hotel are rated higher than 97% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
8.9
Housekeeping
68 mentions
Food & Dining
62 mentions
Breakfast
45 mentions
Swimming Pool
38 mentions
Languages spoken
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
For the kids
Land sports
Access
Getting around
Available in all rooms
Kiyomi
Cucina Vivo
Imperial At The Star
Garden Kitchen & Bar
M&G
Nineteen
Mei Wei Dumplings
Harvest
8.9
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds vary by room. Please check each room's capacity for details.
All children are welcome.
Check-in/Check-out
Getting around
Extras
The property
Parking
Please note that the hotel rooms are currently still open for bookings. The only facilities available to guests of the hotel at this time is in-room dining on limited hours. The casino and restaurants remain closed.
The Queensland Government has announced a 3 day lockdown for South East Queensland, Townsville, Magnetic Island and Palm Island. As a result, from 4PM Tuesday, 29 June 2021, The Star Gold Coast will temporarily close its casino, recreational facilities and restaurants (selected restaurants will be available for takeaway) however The Star Grand and The Darling Hotel will remain open for this period with in room dining available. These restrictions will remain in place until 6PM, Friday, 2 July 2021 (subject to change).
As a matter of courtesy, we would like to advise you of some operational challenges that we are currently experiencing. Due to the current Covid-19 outbreak, we are doing our best to manage staff shortages and other operational challenges as a result of a large number of our team members being unavailable to work due to illness or self-isolation. Whilst we remain committed to honoring all of our bookings, you will likely experience delays in service in certain areas throughout your upcoming stay. We appreciate your support and patience during this time and hopefully, you can appreciate that all businesses at this time are facing similar challenges. At The Star Gold Coast, our people are our most valuable asset and we hope you can show kindness and tolerance whilst we work tirelessly to navigate these challenging times. You can have confidence that we are doing everything we can to provide a safe environment for you so that you have an enjoyable and memorable stay.
![]() The Star Grand at The Star Gold Coast | ![]() | Best value! ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Excellent 2275 reviews 8.7Location 8.9 | Excellent 39 reviews 8.5Location 9 | Excellent 219 reviews 8.5Location 9.1 | Excellent 2899 reviews 8.5Location 9 |
Neighborhood | Broadbeach | Broadbeach | Surfers Paradise | Surfers Paradise |
Show reviews that mention
Your one-stop-shop accommodation center”
The rooms at Jupiters Casino are as I would expect from a 5-star casino, so I won't comment much on that. Staff were helpful when asked questions. Most of the property is undergoing renovations at the moment because the casino has been there for a while and is due for an upgrade, so if you are staying just be prepared that there may be some noise in certain areas and not all restaurants or areas will be open. Having said that I really enjoyed my stay, the outdoor heated pool and surrounding area was beautiful. The casino floor pretty much looks like any other casino and if you are a gambler you'll find all the usual games available. The location of the casino and hotel is great... or maybe I should say... it will be great when jupiters and the rest of the gold coast has finished renovations. Currently the casino is located on its own little island. This isn't so much of a problem because you can take the mono rail over to broadbeach... if it wasn't for the fact that the monorail is also undergoing renovations. The casino is however a very short walk (just across the road in fact) from the Pacific Fair Shopping Centre. Great for shopping and going to the cinemas and outdoor dining.... except that Pacific fair at the moment is udnergoing a massive renovation which includes the cinemas. Once renovations are done all over the gold coast and in the casino I have no doubt that this will be an excellent place to visit again.
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Great few days away”
We decided to stay at the Star because we wanted to relax and do nothing. The star grand did not disappoint. From our beautiful spacious room to all the facilities the hotel had to offer, we really didn’t need to leave the hotel, However, if you did want to venture out, you had beautiful Broadbeach across the road , plenty of decent restaurants and bars and the fantastic Pacific Fair shopping centre right next door which is a resort within itself. And if you really wanted to go into Surfers, ( not really recommend) there’s a tram outside your door and a 5 minute ride!
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Best Place to Stay after a Show”
We came from Brisbane to see a show at the Star theatre. Our room was superb on an upper level and had a great view of busy Broadbeach (especially at night) with glimpses of the ocean between the high-rise buildings. The Star is in a good location with free parking during our stay. There's a dedicated walkway around to the Convention Centre and onward to the many Broadbeach eateries and the beach. The Star has some good restaurants of its own, too, and we enjoyed a fabulous breakfast at a reasonable price. Of course, if one likes a flutter in the Casino, there's plenty to choose from there, too. Ross and Julie
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good htl”
the large impressive conrad jupiter & casino hotel is located on broadbeach island, within a short drive to the city centre. there is a regular bus service, which stops in front of the hotel, that will take guests to theme parks, shopping and nightlife areas. the hotel is connected by the oasis monorail to the oasis shopping mall, beach and sofitel gold coast resort, while surfers paradise is 6 km away. the extensive range facility conrad jupiter & casino hotel has a casino, shops, good restaurants, swimming pools, night club and a fully equipped gym. this outstanding conference focused hotel provides great conference, function and business facilities.
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a quickie”
we went up to the gold coast for one night. Had to do the do the next day so we decided to stay at the Star casino hotel. Had a little gamble, the room were clean modern and everything went smoothly. The food at the dumpling was well priced and good. Beach was across the road and down a bit. Food, shopping centres were across the road. It good to have a car but by foot its a little far but not really.
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Beautiful rooms and kind receptionists”
Our plane brought us very early into Gold Coast so we coul not check in. And when I asked about the monorail that I heard about, which connected the hotel to the Broadbeach Mall, the receptionist kindly gave us complimentary return passes on that monorail. Later, we were given a huge room with lovely appointments. The hotel has many food and entertainment outlets. We enjoyed most the comedians show at the PA.
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Christmas at The Star”
We had a lovely Christmas stay at The Star. Rooms were clean and staff were extremely friendly and made up feel very welcome the chocolates and gingerbread's were a lovely touch Christmas morning. We would definitely choose The Star if returning to the Gold Coast.
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Excellent location, service and decor.”
I have not stayed at Jupiters before and was attending a conference at the Gold Coast Convention Centre which is accessable via a short under cover / above road walkway! Convenience plus! Service was a bonus, from booking in to checking out. Room service arrived the minute it was expected to / food (in room or restaurant) was excellent. I must say that while I had some trepidations given I wouldn't be frequenting the adjacent casino I will certainly recommend and stay at Jupiters accommodation again. Very very pleased with my three days.
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Anniversary Celebration.”
We thought it was very good & we had a wonderful time, a lot to do & see inside & outside. Excellent central Gold Coast location. 5 star, not quite sure (?), but very close. Clean/tidy/comfortable & the staff were very helpful & friendly. The Dining was excellent- hard to say which of the Italian or Chinese Restaurant was the best as both were excellent, we would definatley dine at either again. Breakfast/Lunch at 'Spinners' in the Foyer was very good too, no frills but simple & appealing, most reasonable pricing & very polite/friendly staff. Overall very very good if you want to see the Gold Coast with a variety of entertainment optiond.
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Convenience on the Coast”
I am becoming a regular visitor to the casino when visiting the Gold Coast. They are providing plenty of deals such as included breakfast and casino money. It is suitable for a short stay on the coast when you are happy with a hotel room as opposed to a unit. The rooms are great and check in is always easy with staff able to assist with personal requirements.
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Great Stay at The Star”
My husband and I enjoyed a weekend away at the Star last weekend. From check in to check out everything was star quality. The porters even arranged a car park for my husband’s over sized van as it would not fit underneath the car park. We also ate at the new Buffett, Harvest! It was amazing. The quality and choice far exceeded our expectations ..... it was my husband’s bday they organised a little sing along and a nicely decorated piece of cake. All of their own doing. Really lovely service..... It’s been 5 years since we have stayed at the casino and we were really impressed with the refurbished rooms very neutral and calming. We loved the automatic blinds which kept the room cool whilst we were out. We will definitely return to the Star 🌟
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broadbeach”
The staff were very fast upon check in and eager to make sure that your stay was going to be great. The rooms were very spacious and quiet. I could not hear the music being played in the lounge even though I could see the lounge through plate glass windows from outside my room door. Modern furnishings and great work desk to complete business transactions. The business center is also excellent with the capability of printing as many copies of items that you need for a nominal fee of $10 AUS for 30 minutes usage. I will definitely stay here the next time I am in the Gold Coast area.
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superb stay”
jupiters has nice casino and is a about a 10 minute walk from broadbeach and two major shopping complexes. it isn't the cheapest accommodation on the coast, but it offers some additional activities to some of the hotels or other unit complexes. the view from the rooms is fantastic and the breakfast buffet is delicious. from jupiters it is a relatively short drive to some of the theme parks on the coast - seaworld, dreamworld, movie world and wet 'n wild.
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The Star! The best!”
Just had the most fabulous time staying at Tha Star Gold Coast. There Ocean Terrace room was absolutely amazing and the staffr were friendly and helpful. Highly recommended!
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Always a pleasant stay”
Star Grand Hotel never fails to impress us. This is our second stay here and we were satisfied with the amenities. The room where we stayed is so spacious, clean and with a good view. The bed and pillows are so comfy. We were able to experience the beautiful view from the Nineteen at the Star. Will be considering to stay here again next time.
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Excellent hotel and great location”
When I goto Gold Coast, The STar Grand is always my first choice. excellent hotel room and service! Highly recommended.
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5 star ”
Room was nice and modern, very spacious and the bed was very comfy. Staff where friendly and accomodating. Would highly recommend the star Gold Coast..
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Fantastic hotel”
Well appointed rooms with automatic blinds, coffee pod machine, luxurious bedding and great shower. The only thing I’d change would be the hair dryer which is awkward to use but that’s being picky. Would the hotel for anyone with a conference at the Gold Coast Exhibition and Convention Centre!
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Enjoyable and relaxing”
Very pleased with the spacious room, clean, good location to local shops and the beach, friendly customer service, accessible to taxis to airport and value for money. I will stay at this hotel when I get to the Gold Coast again! :)
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Couldn't have asked for more”
Everything from check in where the staff were friendly and so kind to my son to check out and the amazing buffet breakfast we got were second to none! I highly recommend this hotel to anyone who wants to stay at the gold coast. It is central to everything, the facilities are great and it suits everyone from a family to a friends/couple get away!
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