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Swimming pool [outdoor], The Star Grand Hotel and Residences Sydney in Sydney
Star Suite - Room plan, The Star Grand Hotel and Residences Sydney in Sydney
a living room filled with furniture and a tv, The Star Grand Hotel and Residences Sydney in Sydney
Lobby, The Star Grand Hotel and Residences Sydney in Sydney
Lobby, The Star Grand Hotel and Residences Sydney in Sydney
Swimming pool [outdoor], The Star Grand Hotel and Residences Sydney in Sydney
Fitness center, The Star Grand Hotel and Residences Sydney in Sydney

Removed from saved list

8.7

Excellent

10,162 reviews

10,162 reviews

View56
Housekeeping54
Breakfast19
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
The Star Sydney

20 m

The Star Event Centre

30 m

Sydney Lyric Theatre

120 m

Good Living Growers' Market

160 m

Union Plaza

190 m

Popular landmarks
Sea Life Sydney Aquarium

660 m

Darling Harbour

920 m

Queen Victoria Building (QVB)

1.1 km

The Rocks

1.6 km

Royal Botanic Garden Sydney

2.0 km

Closest landmarks
Jones Bay Marina

440 m

Pirrama Park

480 m

Giba Park

500 m

Harbourside Shopping Centre

500 m

Sydney Fish Markets

510 m

The Star Grand Hotel and Residences Sydney

80 Pyrmont Street , Darling Harbour, Sydney, Australia, 2009 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Darling Harbour, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sydney Opera House. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

60 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Excellent view

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Important announcement -- "In response to the Coronavirus (COVID-19), all transactions at the property are cashless. "
Announcements by hotel (2)
In response to the Coronavirus (COVID-19), all transactions at the property are cashless.
Facilities

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

9 travelers have booked today.

Value for money8.5
Distance to city center1.6Km
Location rating9.2
Nearest airportSydney Airport (SYD)
Distance to airport8.2 km

Rooms available at The Star Grand Hotel and Residences Sydney

Excellent
Room comfort & quality

8.2

3-Bedroom Harbour View Suite
...
  • Room size: 110 m²/1184 ft²
  • Harbor view
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Star Suite
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 king bed or 2 double beds
Enter dates to see prices
1-Bedroom Harbour View Suite
...
  • Room size: 70 m²/753 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Premium Suite
...
  • Room size: 76 m²/818 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Two-Bedroom Suite with Pyrmont View
...
  • Room size: 85 m²/915 ft²
  • 2 bathrooms
  • 1 queen bed & 1 double bed
Enter dates to see prices
Harbor Star Suite
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Premium Harbour View Room
...
  • Room size: 32 m²/344 ft²
  • Harbor view
  • 1 king bed or 2 single beds
Enter dates to see prices
2-Bedroom Harbour View Suite
...
  • Room size: 85 m²/915 ft²
  • Harbor view
  • 1 king bed & 1 queen bed
Enter dates to see prices
Two-Bedroom Suite with City View
...
  • Room size: 85 m²/915 ft²
  • Outdoor view
  • 1 king bed & 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Star Grand Hotel and Residences Sydney?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Star Grand Hotel and Residences Sydney?

A stay at The Star Grand Hotel and Residences Sydney also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Star Grand Hotel and Residences Sydney has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Sydney with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Star Grand Hotel and Residences Sydney?

Wake up to a great buffet breakfast at The Star Grand Hotel and Residences Sydney. There's an additional charge of 44.9 AUD for adults and 24.9 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney features 3 on-site restaurants for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and asian. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, kosher and vegetarian diets are prepared with the utmost care and attention.

Can special events be hosted at The Star Grand Hotel and Residences Sydney?

You may choose an indoor venue for your special gathering. In-house catering service is offered to help your event go smoothly.

Can business events be hosted at The Star Grand Hotel and Residences Sydney?

On-site venues and convenient event services make The Star Grand Hotel and Residences Sydney an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Star Grand Hotel and Residences Sydney?

The closest train, metro, or bus station to The Star Grand Hotel and Residences Sydney is The Star, 40 m away.

What restaurants are nearby The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney’s neighborhood is Darling Harbour which includes popular restaurants such as Braza, Sokyo and Little Snail.

What popular shopping places are close to The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney is located in Darling Harbour area which features shopping places such as Harbourside Shopping Centre.

What are popular attractions near The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney’s location in the Darling Harbour neighborhood makes it close to famous attractions including Sea Life Sydney Aquarium, Chinese Garden of Friendship and WILD LIFE Sydney Zoo.

What popular natural sightseeing spots are close to The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney’s nearby natural sights include James Watkinson Reserve, Elizabeth Bay and Bradleys Head Trail located in the same Darling Harbour area.

See map

Explore the neighborhood

What people love about The Star Grand Hotel and Residences Sydney

  • 8.4

    Excellent
    Cleanliness

    "Clean and very comfortable"

    Ian

    |

    March 5, 2023

  • 10

    Exceptional
    Staff 

    "The room was so clean and staff super friendly."

    Haylee

    |

    September 10, 2022

  • 10

    Exceptional
    Staff 

    "Staff are helpful and great location."

    Josephine

    |

    March 26, 2023

Property ranking|Compared to 1,486 Sydney properties
See all rankings
Cleanliness score
9.1/10
Location score
9.2/10
Room comfort score
8.2/10
Value for money score
8.5/10
Better than
97
%
of Sydney properties
Better than
96
%
of Sydney properties
Better than
96
%
of Sydney properties
Better than
95
%
of Sydney properties
Overall rating:

8.7

Excellent
10,162 reviews
Cleanliness
9.1
Facilities
8.9
Location
9.2
Read all reviews >
What travelers say they love:
Apartment size was excellent, beds and linen deluxe.
julian from Australia
Family with older children
More about The Star Grand Hotel and Residences Sydney

More about The Star Grand Hotel and Residences Sydney

The Star Grand Hotel and Residences Sydney

Get the most from an urban escape in Sydney when you book a room at The Star Grand Hotel and Residences Sydney. Located right in the city center, The Star Grand Hotel and Residences Sydney saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! The Star Grand Hotel and Residences Sydney is a perfect starting point for numerous sightseeing and tourist choices, with a location just 2.2 km from the Sydney Opera House.
At The Star Grand Hotel and Residences Sydney, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi, car hire and shuttle services provided by the hotel make exploring Sydney even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at The Star Grand Hotel and Residences Sydney thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at The Star Grand Hotel and Residences Sydney are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at The Star Grand Hotel and Residences Sydney come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at The Star Grand Hotel and Residences Sydney begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! The Star Grand Hotel and Residences Sydney has a selection of cuisine types including kosher options.
A memorable night with your travel companions can be had without going far, at the hotel's bar, nightclub and casino. Do you prefer to cook your own meals? Then you'll love the in-house shared kitchen.
Apart from amenities and services, The Star Grand Hotel and Residences Sydney goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, salon and spa. Spend some time relaxing at the hotel's pool.
Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience Sydney like a true local. Acquire some cultural knowledge with a day at The Rocks located 1.6 km away, where you can see famous works by local artists.


Reasons to stay here

Facilities at this hotel are rated higher than 98% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Past guests love the cleanliness here, ranking it higher than 96% of the city's accommodation.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Housekeeping

33 mentions

View

17 mentions

Food & Dining

16 mentions

Breakfast

16 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Shower
  • Telephone
  • Toiletries

Food and dining

Restaurants on site
Balla
  • Cuisine: Italian
BLACK by Ezard
  • Cuisine: Steakhouse, Australian
Sokyo
  • No additional information available
Momofuku Seiobo
  • Cuisine: Local
The Century
  • Cuisine: Cantonese
Fat Noodle
  • Cuisine: Asian
Harvest Buffet
  • Cuisine: Local

Location

80 Pyrmont Street , Darling Harbour, Sydney, Australia, 2009
Exceptional
Location

9.2

Airports
  • Sydney Airport (SYD)
    8.2 km
  • Bankstown Airport (BWU)
    19.5 km
Public transportation
  • The Star
    50 m
  • Pyrmont Bay
    260 m
Hospital or clinic
  • Rca/Sca Skin Rejuvination & Specialist
    690 m
Shopping
  • Queen Victoria Building (QVB)
    1.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Sea Life Sydney Aquarium
    660 m
  • Darling Harbour
    920 m
  • Queen Victoria Building (QVB)
    1.1 km
  • The Rocks
    1.6 km
  • Royal Botanic Garden Sydney
    2.0 km
  • The Opera House to the Botanic Gardens Walk
    2.0 km
  • Sydney Opera House
    2.2 km
  • Sydney Harbour Bridge
    2.3 km
  • Bondi Beach
    7.8 km
  • Manly Beach
    11.7 km
Nearby landmarks
  • The Star Sydney
    20 m
  • The Star Event Centre
    30 m
  • The Star
    50 m
  • Sydney Lyric Theatre
    120 m
  • Good Living Growers' Market
    160 m
  • Union Plaza
    190 m
  • Pyrmont Bay
    260 m
  • James Watkinson Reserve
    290 m
  • John Street Square
    300 m
  • James Craig Tall Ship
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that the property requires a credit card pre-authorisation for an incidental guarantee fee. The pre-authorisations on credit card might hold guests' funds for up to 10 working days depending on financial institution.
  • The accommodation prices shown online are for bookings of up to 9 rooms only, regardless of room type. Room rates and booking terms may be different for group bookings depending on the number of rooms booked and will be cancelled should it exceed the maximum number bookable online. To make a booking of 10 rooms or more please email us directly: Sales@star.com.au
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center1.6Km
Extras
  • Breakfast charge (unless included in room price)44.9 AUD
  • Daily Internet/Wi-Fi fee0 AUD
The property
  • License Id / Local Tax ID/ Entity NameSTRA Exempted
  • Non-smoking rooms/floorsno
  • Number of bars/lounges5
  • Number of floors17
  • Number of restaurants3
  • Number of rooms 480
  • Year property opened1997

Property announcements

In response to the Coronavirus (COVID-19), all transactions at the property are cashless.

The property is still open for bookings. The 24-hour in-room dining is still available.

Due to the Coronavirus (COVID-19) situation, Sauna facilities will be closed until further notice. Please contact the property for more information.

Reviews of The Star Grand Hotel and Residences Sydney from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.9
Location9.2
Room comfort and quality8.2
Service8.8
Value for money8.5
High score for Sydney
Rating
9+ Exceptional (445)
8-9 Excellent (110)
7-8 Very Good (105)
6-7 Good (38)
<6 Below Expectation (72)
Time of the year
Mar - May (160)
Jun - Aug (213)
Sep - Nov (191)
Dec - Feb (206)

Show reviews that mention 

Showing 770 verified guest comments
12345
10.0
Exceptional
darwin from Indonesia
Family with young children
Superior Twin Room
Stayed 2 nights in December 2020

Weekend off short holiday”

I just took a short weekend holiday and choose this hotel because of the location that close to our favourite restaurant and also casino. However the casino is very fully occupied on the weekend especially after 4 pm. We couldn't get in because of long queue. Staff are very nice and proceed our check in efficiently. Room is quite big and small balcony for a beer in the afternoon. However the window of the balcony is very dirty like hasn't been cleaned for ages is the down side of this room. Its very busy environments on the weekend so don't expect privacy if you want to book this hotel. We will definitely come back when the casino is back to normal operating procedures, like no more zoning and can fit more people, because at the moment its over crowded.

Reviewed December 06, 2020

See room deals

10.0
Exceptional
Winthrop from Australia
Business traveler
Superior Room
Stayed 1 night in February 2019

Amazing....if I can only give more than 5 star”

This is so far the best hotel that I stayed in my life. I can't find the right word how satisfied I was with the service and how I and my friend was treated on our stay. We were pampered. I booked two two rooms and both was upgraded to suites. One of which I found out is one of the luxurious and expensive suite they have. I can't believe it. Great view. The view are magnificent. Spotless and modern. Comfortable bed. Great facilities. I highly recommend this hotel and will definitely come back. Great breakfast too. Thank you Astral and the staff for making our last stay memorable. You definitely deserved more than 5 star. I may miss missed something on this review but everything was really great. I will be back soon and for more stay. I will move my loyalty to this hotel from my loyalty to a chain of hotels for 3 years. You are definitely better than them.

Reviewed February 02, 2019

See room deals

10.0
Exceptional
Ricky from Australia
Couple
Superior Room
Stayed 1 night in June 2021

Exceptional night away”

My girlfriend and I were fortunate enough to be upgraded to a corner suite with views of Darling Harbour. Everything about this hotel amazes me. The finishing touches are top quality and the room is huge, clean and modern. The staff are also a great asset of this hotel. Compared with 5 other 5 star hotels in Sydney that I have stayed at, this one beats them all hands down. The ONLY negative point I'd like to make is that the only real breakfast option is Harvest Buffet which concludes breakfast at 10am and costs $40 pp. Another restaurant option for breakfast would be ideal (besides room service).

Reviewed June 19, 2021

See room deals

Good evening Ricky, Thank you so much for your feedback, we are thrilled to hear you enjoyed your stay with us at The Star Grand Hotel and Residences. We are pleased to know you love everything about our corner suite. Your feedback on our service will definitely be shared amongst our team as well! We are so sorry to hear about the lack of breakfast options you were given! There are definitely a lot of choices of eateries at The Star and around Pyrmont area which I would love to introduce you to! Please do not hesitate to let us know if you are planning on visiting again. We look forward to welcoming you back. Regards, Ngai

Responded July 15, 2021
The Star Grand Hotel and Residences Sydney
10.0
Exceptional
Kerrie from Australia
Group
Superior Room
Stayed 1 night in December 2019

Surprised upgrade”

This is the first time I stayed at The Star Grand Hotel. I am a Sydney local. My sister and I decided to have a city stay and do some last minutes Christmas shopping. We bought the accommodation through Agoda because it had a very good deal for the hotel. When we arrived the lady at check in was very friendly. She advised we have been upgraded to The ANZAC suite. We were speechless when we walked into our suite as it was huge, more like an apartment. It is over 100 sqm with lounge, dining room, wine cellar, powder room for guests, 3 TVs etc. It has view of Harbour Bridge from the dining area. The ensuite bathroom was huge with separate shower, bath tub and enclosed toilet. All windows have electric blinds as well as curtains. The suite was so quiet that we had an exceptional night of rest. Will definitely consider staying at The Star Grand next time we plan a city stay.

Reviewed December 26, 2019

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10.0
Exceptional
Julieanne from Australia
Couple
Superior Room
Stayed 1 night in July 2019

Luxury and quality”

We stayed in a 2 bedroom apartment, the bed was unbelievably comfortable! All fittings and furnishings were luxurious and well appointed. Bathrooms great, no bath in our room so not sure if they are available in other apartments. Breakfast in the restaurant was amazing! They even had 3 huge chocolate fountains..white, milk and dark chocolate. Everything you could want was there and delicious! The in-house facilities were fantastic and The Star have the cleanest parking station I have seen! Would definitely recommend and will be going back again!

Reviewed July 12, 2019

See room deals

10.0
Exceptional
Jiali
Solo traveler
Superior Room
Stayed 1 night in February 2019

Pleasant stay”

Stayed here for one night, I booked a standard room but got upgraded to a city view suite! Two bedrooms, two bathrooms and three TVs are so extra but it’s one of the best experience for me! And the staffs are friendly , it’s a bit difficult to find where to check in but if you ask a casino staff, they’re happy to guide you. The location is close to Darling Harbour so the view in the night is AMAZING! Since there’s a big balcony, you can take your time to enjoy it. The bed is super comfy, I want one in my own house...Breakfast buffet is delicious, especially the salmon and croissant. This hotel worths every penny you pay for and more! You won’t regret to choose it.

Reviewed February 26, 2019

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10.0
Exceptional
Meagan from Australia
Family with young children
SUITE 2 Bedroom Pyrmont view Suite
Stayed 1 night in June 2019

5 lucky stars 🤩”

Absolutely enjoyed every single second in our entertainer terrace at the star. My second time staying in the same room and it always ticked all the boxes for me... clean sheets, high bed, spacious and a great bath tub for relaxation after putting my son to sleep 😌 thanks for always catering to my needs and ensuring I got this room again. You guys do take notice of my requests. I got to check in early and received the same room. Thank you! Cheers,

Reviewed July 10, 2019

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10.0
Exceptional
Heesuk from South Korea
Couple
Star Suite
Stayed 2 nights in August 2019

Excellent Room and Location”

The room we stayed was Star Suite. It was huge, clean, filled with excellent amenities and Nespresso Machine. The bed was one of the best I've stayed at And the location is very good too. It's right by the Darling Harbor and if you like Casino, you're right on the spot. You just have to go downstairs.

Reviewed August 21, 2019

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10.0
Exceptional
Rebecca from Australia
Couple
Superior Room
Stayed 1 night in February 2022

Lovely hotel ”

I highly recommend The Star Grand, it’s a lovely hotel that I will continue to stay with. It has that “glam factor” with sparkling wine on arrival in the line as you check in, that was very special and the girls at reception were very welcoming and friendly. We had one slight hiccup, my partner proposed and organised rose petals and champagne in the room (but unfortunately it wasn’t done.) These things happen but he was enormously disappointed in that moment. While we can’t get that moment back, the staff have been really lovely about it and did try to fix it for another stay in future. Still highly recommend the hotel, we’ll worth the money.

Reviewed February 13, 2022

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10.0
Exceptional
Stephanie from Australia
Group
1-Bedroom Pyrmont View with Office
Stayed 1 night in December 2021

Still one of the best!”

It has been awhile since I've stayed in the city and its still one of the best stays. The room is spacious and clean. The bed is super comfy. Location is great. The staff are super friendly. Worth the stay, will definitely be back.

Reviewed January 10, 2022

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10.0
Exceptional
David from Australia
Family with young children
Premium Harbour View Room
Stayed 1 night in October 2019

Absolutely fabulous. ”

From the moment we arrived my son and I were blown away. We were greeted at The Star Residence reception check in by Rachel. It was 930 am and did not expect to check in until later that afternoon. Rachel found us a room that was ready and also gave us an upgrade to a two bedroom habour view apartment as a gift for my son's 10th birthday. The room was stunning. Thank you Rachel. We will always remember your exceptional service.

Reviewed October 24, 2019

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10.0
Exceptional
Ben from Australia
Family with young children
Superior Twin Room
Stayed 1 night in February 2020

We were upgraded to a 2 bedroom apartment which was amazing and sooo appreciated”

With our little baby, being upgraded so he had his own room was sooo amazing and so appreciated. The apartment was stunning to the point we didn’t want to leave. Offered champagne whilst waiting to check in and the man who bought up our bags was extremely friendly and professional. We do little weekends away in Sydney and haven’t stayed at the Star before. We will only be staying here from now on.

Reviewed February 17, 2020

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10.0
Exceptional
Tara from Australia
Couple
Superior Room
Stayed 1 night in July 2020

Beautiful rooms and great service ”

My husband and i decided to have mini city staycation just incase of another covid lockdown. Check in was a breeze, the room was beautiful and the late check out was great for a sleep in. The customer service was great as well - Liberty was the name of the receptionist; it was definitely service with a smile! I hope the hotel will pass on the feedback to her!

Reviewed August 03, 2020

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10.0
Exceptional
Sandy from Singapore
Business traveler
Superior Room
Stayed 1 night in March 2019

This hotel is nothing but fantastic. Located at a convenient spot in Darling Harbour. ”

Rooms are clean and comfortable. Staffs are so friendly and ready to help when I asked for directions. Located at a convenient spot on Darling Harbour and near to Sydney Fish Market.

Reviewed March 29, 2019

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10.0
Exceptional
Lorena from Australia
Couple
Superior Room
Stayed 1 night in December 2020

Lovely getaway”

My husband and I stayed for our wedding anniversary and it was wonderful. Staff were delightful and everything was clean and comfortable. Location was great breakfast was delicious. Will definitely stay again!

Reviewed December 21, 2020

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10.0
Exceptional
Kazimiera from Australia
Solo traveler
Superior Room
Stayed 1 night in November 2019

Wow my room was the best ever”

Had a beautiful room with great views I highly recommended The Star hotel absolutely beautiful from reception staff to room staff all just lovely helpful people always with a smile when you need help. It the best hotel I’ve ever stayed in and I’ve been to few over the world. Will stay there again.

Reviewed November 26, 2019

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10.0
Exceptional
Sheryl from Singapore
Couple
Superior Room
Stayed 2 nights in July 2022

Great location and stay! ”

Got upgraded to a suite as was on my honeymoon. Stay was great, directly above casino and walking distance to darling harbour. However, calling for housekeeping could have been more fuss free, waited for more than 5 min on the phone just to get through. Other than that, all is good!

Reviewed July 15, 2022

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10.0
Exceptional
Jasmin from Australia
Couple
1-Bedroom Harbour View Suite
Stayed 1 night in July 2019

Weekend away ”

Honestly the staff could not have been more helpful. I was away for my partners birthday & wanted to plan a few things. Everything I asked for they were more than happy to help with. I was so pleased & everything was made so easy! I would definitely recommend to stay here to others.

Reviewed July 15, 2019

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10.0
Exceptional
Stephen from Australia
Couple
Superior Room
Stayed 1 night in February 2020

Top notch!”

We booked a Queen (on a weeknight) went to check in and were given an upgrade! An apartment on the top floor! Valet parking and concierges were the best. Special mention to Phillip. We honestly could not fault anything. We will be back.

Reviewed February 19, 2020

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10.0
Exceptional
Amanda from Australia
Couple
Star Suite
Stayed 1 night in June 2019

Very Luxurious”

Very impressed by the quality of the facilities and the luxurious feel of the hotel and The Star property in general. Our apartment had beautiful modern styling, furnishings and finishes throughout and amenities were excellent. Also buffet breakfast was the best I’ve ever had.

Reviewed June 22, 2019

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