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8.7
Excellent
10,162 reviews
10,162 reviews
"Clean and very comfortable"
"The room was so clean and staff super friendly."
"Staff are helpful and great location."
"Perfect location and restaurants, plenty to do all under one location"
"Our apartment accommodation was extremely comfortable and spacious."
9.2
Exceptional
Location rating score
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The Star Grand Hotel and Residences Sydney
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Darling Harbour, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sydney Opera House. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
9 travelers have booked today.
Value for money | 8.5 |
Distance to city center | 1.6Km |
Location rating | 9.2 |
Nearest airport | Sydney Airport (SYD) |
Distance to airport | 8.2 km |
What time is check-in and check-out at The Star Grand Hotel and Residences Sydney?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to The Star Grand Hotel and Residences Sydney?
A stay at The Star Grand Hotel and Residences Sydney also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Star Grand Hotel and Residences Sydney has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Sydney with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at The Star Grand Hotel and Residences Sydney?
Wake up to a great buffet breakfast at The Star Grand Hotel and Residences Sydney. There's an additional charge of 44.9 AUD for adults and 24.9 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at The Star Grand Hotel and Residences Sydney?
The Star Grand Hotel and Residences Sydney features 3 on-site restaurants for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and asian. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, kosher and vegetarian diets are prepared with the utmost care and attention.
Can special events be hosted at The Star Grand Hotel and Residences Sydney?
You may choose an indoor venue for your special gathering. In-house catering service is offered to help your event go smoothly.
Can business events be hosted at The Star Grand Hotel and Residences Sydney?
On-site venues and convenient event services make The Star Grand Hotel and Residences Sydney an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at The Star Grand Hotel and Residences Sydney?
The Star Grand Hotel and Residences Sydney does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to The Star Grand Hotel and Residences Sydney?
The closest train, metro, or bus station to The Star Grand Hotel and Residences Sydney is The Star, 40 m away.
What restaurants are nearby The Star Grand Hotel and Residences Sydney?
The Star Grand Hotel and Residences Sydney’s neighborhood is Darling Harbour which includes popular restaurants such as Braza, Sokyo and Little Snail.
What popular shopping places are close to The Star Grand Hotel and Residences Sydney?
The Star Grand Hotel and Residences Sydney is located in Darling Harbour area which features shopping places such as Harbourside Shopping Centre.
What are popular attractions near The Star Grand Hotel and Residences Sydney?
The Star Grand Hotel and Residences Sydney’s location in the Darling Harbour neighborhood makes it close to famous attractions including Sea Life Sydney Aquarium, Chinese Garden of Friendship and WILD LIFE Sydney Zoo.
What popular natural sightseeing spots are close to The Star Grand Hotel and Residences Sydney?
The Star Grand Hotel and Residences Sydney’s nearby natural sights include James Watkinson Reserve, Elizabeth Bay and Bradleys Head Trail located in the same Darling Harbour area.
8.4
"Clean and very comfortable"
Ian
|
March 5, 2023
10
"The room was so clean and staff super friendly."
Haylee
|
September 10, 2022
10
"Staff are helpful and great location."
Josephine
|
March 26, 2023
The Star Grand Hotel and Residences Sydney
Get the most from an urban escape in Sydney when you book a room at The Star Grand Hotel and Residences Sydney. Located right in the city center, The Star Grand Hotel and Residences Sydney saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! The Star Grand Hotel and Residences Sydney is a perfect starting point for numerous sightseeing and tourist choices, with a location just 2.2 km from the Sydney Opera House.
At The Star Grand Hotel and Residences Sydney, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi, car hire and shuttle services provided by the hotel make exploring Sydney even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at The Star Grand Hotel and Residences Sydney thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at The Star Grand Hotel and Residences Sydney are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at The Star Grand Hotel and Residences Sydney come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Every day at The Star Grand Hotel and Residences Sydney begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! The Star Grand Hotel and Residences Sydney has a selection of cuisine types including kosher options.
A memorable night with your travel companions can be had without going far, at the hotel's bar, nightclub and casino. Do you prefer to cook your own meals? Then you'll love the in-house shared kitchen.
Apart from amenities and services, The Star Grand Hotel and Residences Sydney goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, salon and spa. Spend some time relaxing at the hotel's pool.
Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
Experience Sydney like a true local. Acquire some cultural knowledge with a day at The Rocks located 1.6 km away, where you can see famous works by local artists.
Reasons to stay here
Facilities at this hotel are rated higher than 98% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Past guests love the cleanliness here, ranking it higher than 96% of the city's accommodation.
8.9
Housekeeping
33 mentions
View
17 mentions
Food & Dining
16 mentions
Breakfast
16 mentions
9.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
In response to the Coronavirus (COVID-19), all transactions at the property are cashless.
The property is still open for bookings. The 24-hour in-room dining is still available.
Due to the Coronavirus (COVID-19) situation, Sauna facilities will be closed until further notice. Please contact the property for more information.
Show reviews that mention
Weekend off short holiday”
I just took a short weekend holiday and choose this hotel because of the location that close to our favourite restaurant and also casino. However the casino is very fully occupied on the weekend especially after 4 pm. We couldn't get in because of long queue. Staff are very nice and proceed our check in efficiently. Room is quite big and small balcony for a beer in the afternoon. However the window of the balcony is very dirty like hasn't been cleaned for ages is the down side of this room. Its very busy environments on the weekend so don't expect privacy if you want to book this hotel. We will definitely come back when the casino is back to normal operating procedures, like no more zoning and can fit more people, because at the moment its over crowded.
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Amazing....if I can only give more than 5 star”
This is so far the best hotel that I stayed in my life. I can't find the right word how satisfied I was with the service and how I and my friend was treated on our stay. We were pampered. I booked two two rooms and both was upgraded to suites. One of which I found out is one of the luxurious and expensive suite they have. I can't believe it. Great view. The view are magnificent. Spotless and modern. Comfortable bed. Great facilities. I highly recommend this hotel and will definitely come back. Great breakfast too. Thank you Astral and the staff for making our last stay memorable. You definitely deserved more than 5 star. I may miss missed something on this review but everything was really great. I will be back soon and for more stay. I will move my loyalty to this hotel from my loyalty to a chain of hotels for 3 years. You are definitely better than them.
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Exceptional night away”
My girlfriend and I were fortunate enough to be upgraded to a corner suite with views of Darling Harbour. Everything about this hotel amazes me. The finishing touches are top quality and the room is huge, clean and modern. The staff are also a great asset of this hotel. Compared with 5 other 5 star hotels in Sydney that I have stayed at, this one beats them all hands down. The ONLY negative point I'd like to make is that the only real breakfast option is Harvest Buffet which concludes breakfast at 10am and costs $40 pp. Another restaurant option for breakfast would be ideal (besides room service).
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Good evening Ricky, Thank you so much for your feedback, we are thrilled to hear you enjoyed your stay with us at The Star Grand Hotel and Residences. We are pleased to know you love everything about our corner suite. Your feedback on our service will definitely be shared amongst our team as well! We are so sorry to hear about the lack of breakfast options you were given! There are definitely a lot of choices of eateries at The Star and around Pyrmont area which I would love to introduce you to! Please do not hesitate to let us know if you are planning on visiting again. We look forward to welcoming you back. Regards, Ngai
Surprised upgrade”
This is the first time I stayed at The Star Grand Hotel. I am a Sydney local. My sister and I decided to have a city stay and do some last minutes Christmas shopping. We bought the accommodation through Agoda because it had a very good deal for the hotel. When we arrived the lady at check in was very friendly. She advised we have been upgraded to The ANZAC suite. We were speechless when we walked into our suite as it was huge, more like an apartment. It is over 100 sqm with lounge, dining room, wine cellar, powder room for guests, 3 TVs etc. It has view of Harbour Bridge from the dining area. The ensuite bathroom was huge with separate shower, bath tub and enclosed toilet. All windows have electric blinds as well as curtains. The suite was so quiet that we had an exceptional night of rest. Will definitely consider staying at The Star Grand next time we plan a city stay.
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Luxury and quality”
We stayed in a 2 bedroom apartment, the bed was unbelievably comfortable! All fittings and furnishings were luxurious and well appointed. Bathrooms great, no bath in our room so not sure if they are available in other apartments. Breakfast in the restaurant was amazing! They even had 3 huge chocolate fountains..white, milk and dark chocolate. Everything you could want was there and delicious! The in-house facilities were fantastic and The Star have the cleanest parking station I have seen! Would definitely recommend and will be going back again!
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Pleasant stay”
Stayed here for one night, I booked a standard room but got upgraded to a city view suite! Two bedrooms, two bathrooms and three TVs are so extra but it’s one of the best experience for me! And the staffs are friendly , it’s a bit difficult to find where to check in but if you ask a casino staff, they’re happy to guide you. The location is close to Darling Harbour so the view in the night is AMAZING! Since there’s a big balcony, you can take your time to enjoy it. The bed is super comfy, I want one in my own house...Breakfast buffet is delicious, especially the salmon and croissant. This hotel worths every penny you pay for and more! You won’t regret to choose it.
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5 lucky stars 🤩”
Absolutely enjoyed every single second in our entertainer terrace at the star. My second time staying in the same room and it always ticked all the boxes for me... clean sheets, high bed, spacious and a great bath tub for relaxation after putting my son to sleep 😌 thanks for always catering to my needs and ensuring I got this room again. You guys do take notice of my requests. I got to check in early and received the same room. Thank you! Cheers,
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Excellent Room and Location”
The room we stayed was Star Suite. It was huge, clean, filled with excellent amenities and Nespresso Machine. The bed was one of the best I've stayed at And the location is very good too. It's right by the Darling Harbor and if you like Casino, you're right on the spot. You just have to go downstairs.
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Lovely hotel ”
I highly recommend The Star Grand, it’s a lovely hotel that I will continue to stay with. It has that “glam factor” with sparkling wine on arrival in the line as you check in, that was very special and the girls at reception were very welcoming and friendly. We had one slight hiccup, my partner proposed and organised rose petals and champagne in the room (but unfortunately it wasn’t done.) These things happen but he was enormously disappointed in that moment. While we can’t get that moment back, the staff have been really lovely about it and did try to fix it for another stay in future. Still highly recommend the hotel, we’ll worth the money.
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Still one of the best!”
It has been awhile since I've stayed in the city and its still one of the best stays. The room is spacious and clean. The bed is super comfy. Location is great. The staff are super friendly. Worth the stay, will definitely be back.
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Absolutely fabulous. ”
From the moment we arrived my son and I were blown away. We were greeted at The Star Residence reception check in by Rachel. It was 930 am and did not expect to check in until later that afternoon. Rachel found us a room that was ready and also gave us an upgrade to a two bedroom habour view apartment as a gift for my son's 10th birthday. The room was stunning. Thank you Rachel. We will always remember your exceptional service.
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We were upgraded to a 2 bedroom apartment which was amazing and sooo appreciated”
With our little baby, being upgraded so he had his own room was sooo amazing and so appreciated. The apartment was stunning to the point we didn’t want to leave. Offered champagne whilst waiting to check in and the man who bought up our bags was extremely friendly and professional. We do little weekends away in Sydney and haven’t stayed at the Star before. We will only be staying here from now on.
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Beautiful rooms and great service ”
My husband and i decided to have mini city staycation just incase of another covid lockdown. Check in was a breeze, the room was beautiful and the late check out was great for a sleep in. The customer service was great as well - Liberty was the name of the receptionist; it was definitely service with a smile! I hope the hotel will pass on the feedback to her!
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This hotel is nothing but fantastic. Located at a convenient spot in Darling Harbour. ”
Rooms are clean and comfortable. Staffs are so friendly and ready to help when I asked for directions. Located at a convenient spot on Darling Harbour and near to Sydney Fish Market.
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Lovely getaway”
My husband and I stayed for our wedding anniversary and it was wonderful. Staff were delightful and everything was clean and comfortable. Location was great breakfast was delicious. Will definitely stay again!
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Wow my room was the best ever”
Had a beautiful room with great views I highly recommended The Star hotel absolutely beautiful from reception staff to room staff all just lovely helpful people always with a smile when you need help. It the best hotel I’ve ever stayed in and I’ve been to few over the world. Will stay there again.
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Great location and stay! ”
Got upgraded to a suite as was on my honeymoon. Stay was great, directly above casino and walking distance to darling harbour. However, calling for housekeeping could have been more fuss free, waited for more than 5 min on the phone just to get through. Other than that, all is good!
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Weekend away ”
Honestly the staff could not have been more helpful. I was away for my partners birthday & wanted to plan a few things. Everything I asked for they were more than happy to help with. I was so pleased & everything was made so easy! I would definitely recommend to stay here to others.
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Top notch!”
We booked a Queen (on a weeknight) went to check in and were given an upgrade! An apartment on the top floor! Valet parking and concierges were the best. Special mention to Phillip. We honestly could not fault anything. We will be back.
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Very Luxurious”
Very impressed by the quality of the facilities and the luxurious feel of the hotel and The Star property in general. Our apartment had beautiful modern styling, furnishings and finishes throughout and amenities were excellent. Also buffet breakfast was the best I’ve ever had.
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