The Star Grand Hotel and Residences Sydney
Free Wi-Fi
2017

The Star Grand Hotel and Residences Sydney

80 Pyrmont Street , Darling Harbour, Sydney, Australia,
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Superior Room - Bed The Star Grand Hotel and Residences Sydney
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    Lobby The Star Grand Hotel and Residences Sydney
    Lobby The Star Grand Hotel and Residences Sydney
    Interior view The Star Grand Hotel and Residences Sydney
    Star Suite - Room plan The Star Grand Hotel and Residences Sydney
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    Swimming pool [outdoor] The Star Grand Hotel and Residences Sydney

    The Star Grand Hotel and Residences Sydney Reviews

    8.9
    Excellent
    /10
    (781 reviews)See what guests said
    10.0
    Exceptional

    "Excellent, pleasant & customer focused staff."

    Edwill

    -

    January 8, 2019

    9.2
    Exceptional facilities
    Recommended by 94% of guests

    Things you’ll love about The Star Grand Hotel and Residences Sydney

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    Exceptional
    Location
    9.3
    See map
    Exceptional location - Inside city center
    Popular
    Nearby
  • Sydney Aquarium & Sydney Wildlife World640 m
  • Darling Harbour670 m
  • Queen Victoria Building1.13 km
  • Sydney Tower Eye and SKYWALK1.3 km
  • The Rocks1.58 km
  • Circular Quay1.64 km
  • Sydney Opera House2.21 km
  • Sydney Harbour4.79 km
  • Bondi Beach8.01 km
  • Manly Beach12.02 km
  • This property is in high demand!

    Booked 14 times since yesterday | 13 travelers are looking at this property right now

    Value for money8.4
    Distance to city center1.6Km
    Location rating9.3
    Nearest airportSydney Airport (SYD)
    Distance to airport8.1 km

    Rooms available at The Star Grand Hotel and Residences Sydney

    8.2
    Excellent
    Room comfort & quality
    3-Bedroom Harbour View Suite
    3-Bedroom Harbour View Suite
    ...
    • Room size: 110 m²/1184 ft²
    • Harbor view
    • 1 king bed & 2 single beds...
    Enter dates to see prices
    2-Bedroom City View Suite
    2-Bedroom City View Suite
    ...
    • Room size: 85 m²/915 ft²
    • City view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    2-Bedroom Harbour View Suite
    2-Bedroom Harbour View Suite
    ...
    • Room size: 85 m²/915 ft²
    • Harbor view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    2-Bedroom Pyrmont View Suite
    2-Bedroom Pyrmont View Suite
    ...
    • Room size: 85 m²/915 ft²
    • City view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    Executive Superior King
    Executive Superior King
    ...
    • Room size: 32 m²/344 ft²
    • Street view
    • 1 king bed or 2 double bed...
    Enter dates to see prices
    Star Suite
    Star Suite
    ...
    • Room size: 76 m²/818 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Entertainer 2-Bedroom Suite
    Entertainer 2-Bedroom Suite
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premium Suite
    Premium Suite
    ...
    • Room size: 76 m²/818 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 32 m²/344 ft²
    • Street view
    • 1 king bed or 2 double bed...
    Enter dates to see prices
    One-Bedroom Pyrmont Suite with Executive Lounge Access
    One-Bedroom Pyrmont Suite with Executive Lounge Access
    ...
    • Room size: 70 m²/753 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Have a question for The Star Grand Hotel and Residences Sydney?

    What people love about The Star Grand Hotel and Residences Sydney

    • 8.8
      Excellent

      "I always love the Astral Towers."

      Amanie

      |

      January 6, 2019

    • 8.4
      Excellent

      "The hotel itself was lively and clean."

      Theresa

      |

      June 26, 2018

    • 8.8
      Excellent

      "Staff very helpful and made our stay at the Astral a very pleasant experience."

      Deborah

      |

      September 14, 2016

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    More about The Star Grand Hotel and Residences Sydney

    More about The Star Grand Hotel and Residences Sydney

    9.6
    Exceptional

    "Perfect location close to shopping centre and the harbour."

    Elijah

    |

    October 11, 2018

    An overview

    Show less

    What they offer

    8.0
    Very good

    "Good location"

    PETE

    |

    December 19, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Australian cuisine
    Australian cuisine
    BLACK by ezard
    80 m Australian, Contemporary, Gluten Free
    Astral
    110 m Australian
    Biaggio Cafe
    130 m Australian, Cafe, Italian
    American cuisine
    American cuisine
    Harris On Harris
    650 m American, Asian, Australian
    City Hotel
    870 m American, Asian, Australian
    Belle's Hot Chicken
    1.1 km American, Fast food
    Asian cuisine
    Asian cuisine
    Harvest Buffet
    50 m Asian, Australian, Gluten Free
    Blue Eye Dragon
    90 m Asian, Chinese, Taiwanese
    Din Tai Fung
    110 m Asian, Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    The lobby and public area are undergoing renovation. There will be some areas affected by the noise from 07:00 AM to 05:00 PM from Monday to Saturday. For further queries, please contact the property directly.
    The elevators are undergoing renovation and there will be 1 elevator offline at a time until mid of 2019.

    Reviews of The Star Grand Hotel and Residences Sydney from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (781)Booking.com Reviews (1777)
    8.9
    /
    10
    Cleanliness9.1
    Facilities9.2
    Location9.3
    Room comfort and quality8.2
    Service8.8
    Value for money8.4
    All languages
    All guests (781)
    All room types

    Show reviews that mention 

    Showing 442 verified guest comments
    12345
    8.4
    Excellent
    Brian from Australia
    Group
    2-Bedroom Pyrmont View Suite
    Stayed 1 night in March 2019

    Modern Spacious Suite ”

    Pros: - modern design. Rooms and lounge were well presented. Nice touches here and there. - great value especially if you are able to get a discount. - complimentary access to lounge was a nice bonus and staff there were fantastic. Cons: - reception is on the other side of the casino. This may be temporary (?) as they are still doing some renovations. - reception staff not accommodating and are ultimately "casino" staff, not "hotel" staff.

    Reviewed April 14, 2019
    9.6
    Exceptional
    Winthrop from Australia
    Couple
    Superior Room
    Stayed 1 night in March 2019

    Almost perfect as before, except for...”

    This is my favourite place if I need to relax. This is the same reason why I keep on coming back at least once a week. I also book this hotel as gift to my friends. The last booking was a gift to a friend and I specifically requested not to mention the rate to my friend as I don't like him to offer me a payment. But the staff at the reception asked me at first on how am I going to pay the amount (she mentioned the amount infront of my friend), which I already pre-paid through Agoda. Just a minor one, but overall she's welcoming staff and friendly. I will be staying soon again.

    Reviewed March 04, 2019
    9.2
    Exceptional
    Stephen from Australia
    Business traveler
    Superior Room
    Stayed 2 nights in April 2019

    Nice when you locate it”

    The Hotel and room were fine and al I could wish for. Very well appointed and comfortable. Downgraded the staff rating as the hotel is a part of the Star Casino complex and when trying to locate it by following the signs I asked a staff member at the top of the escalator if he new where the hotel was? He sent me down the escalator and outside to ask the doorman to point out where the hotel was as he thought it was located just down the street. Little did he know that the Hotels reception desk was at the bottom of the escalator (25m away) and that he was standing adjacent to the casino level hotel lifts.

    Reviewed May 02, 2019
    10.0
    Exceptional
    Winthrop from Australia
    Business traveler
    Superior Room
    Stayed 1 night in February 2019

    Another Surprise ”

    This is my 3Rd time to stay in this hotel in about a month. Just like my previous stays, it was another great night, with another Surprise upgrade. This hotel is really spoiling me to the point that I feel like not to stay with any other hotel. They are second to none. Keep it up. Highly recommended.

    Reviewed February 18, 2019
    10.0
    Exceptional
    Winthrop from Australia
    Business traveler
    Superior Room
    Stayed 1 night in February 2019

    Amazing....if I can only give more than 5 star”

    This is so far the best hotel that I stayed in my life. I can't find the right word how satisfied I was with the service and how I and my friend was treated on our stay. We were pampered. I booked two two rooms and both was upgraded to suites. One of which I found out is one of the luxurious and expensive suite they have. I can't believe it. Great view. The view are magnificent. Spotless and modern. Comfortable bed. Great facilities. I highly recommend this hotel and will definitely come back. Great breakfast too. Thank you Astral and the staff for making our last stay memorable. You definitely deserved more than 5 star. I may miss missed something on this review but everything was really great. I will be back soon and for more stay. I will move my loyalty to this hotel from my loyalty to a chain of hotels for 3 years. You are definitely better than them.

    Reviewed February 02, 2019
    8.0
    Excellent
    THAI from Vietnam
    Family with young children
    2-Bedroom Harbour View Suite
    Stayed 4 nights in December 2018

    good ”

    nice view

    Reviewed April 27, 2019
    7.6
    Very good
    Suzi from Australia
    Family with young children
    Superior Room
    Stayed 1 night in March 2019

    Amazing Room to my self & Husband”

    Love it! Amazing room and spacious. Except check in is a little problematic with Service clients (aAi). Didn’t get any notification if room was ready. & Waited till 4pm. Maybe staff need to be retrain how to deal with customers in respect manners & not leave without notice. Otherwise will be top knot to remember.

    Reviewed March 08, 2019
    10.0
    Exceptional
    Gavin from Australia
    Couple
    Superior Room
    Stayed 1 night in January 2018

    Exceptional”

    We booked a standard room online, when we got there the room wasn’t available so they upgraded us to a two bedroom suite. Staff member who upgraded us was lovely and helpful. Had a great night, attended a show at the lyric theatre and came out with a tiny win at the casino.

    Reviewed March 04, 2019
    10.0
    Exceptional
    Jiali
    Solo traveler
    Superior Room
    Stayed 1 night in February 2019

    Pleasant stay”

    Stayed here for one night, I booked a standard room but got upgraded to a city view suite! Two bedrooms, two bathrooms and three TVs are so extra but it’s one of the best experience for me! And the staffs are friendly , it’s a bit difficult to find where to check in but if you ask a casino staff, they’re happy to guide you. The location is close to Darling Harbour so the view in the night is AMAZING! Since there’s a big balcony, you can take your time to enjoy it. The bed is super comfy, I want one in my own house...Breakfast buffet is delicious, especially the salmon and croissant. This hotel worths every penny you pay for and more! You won’t regret to choose it.

    Reviewed February 26, 2019
    9.6
    Exceptional
    Fanny from United States
    Family with young children
    Superior Room
    Stayed 2 nights in January 2019

    Love the 2 bedroom suite at the residences, perfect for family.”

    We were lucky to be upgraded to a 2 bedroom suite at the residences. It was spacious, with a lounge, eating area and 2 bathroom. There was construction work but it was not too bad. If anything the pool is a bit on the small side (compare to the Star Gold Coast). Overall it was very lovely and we would come back.

    Reviewed January 19, 2019
    9.6
    Exceptional
    Brad from Australia
    Business traveler
    Superior Room
    Stayed 1 night in January 2019

    Sensational”

    I was upgraded from a standard room to a suite - and seriously, it would have been good enough for Robbie Williams! I have stayed at 4* and 5* hotels for probably >2,000 nights over my business life, in many different countries, and this suite was by far the best room I have ever stayed in! Ever! Whilst I paid $230 for Night 1 for a standard room, but was upgraded....when I went to extend my stay for another night...unfortunately for me my business travel budget did not extend to $600 for night 2....so had to move elsewhere. This place is mint!

    Reviewed January 18, 2019
    8.8
    Excellent
    Amanie from Australia
    Group
    2-Bedroom Pyrmont View Suite
    Stayed 1 night in November 2018

    Great Hotel although i got a very weird rash on my leg/thighs”

    I always love the Astral Towers. They are always great to stay at and staff are fantastic. Although this time I broke out with a rash on my leg as soon as I sat on the material lounge. It was on my thigh/leg. Very unusual and the rooms weren't as clean as they usually are. It was a bit disappointing but being my birthday I just couldn't be bothered with complaining.

    Reviewed January 06, 2019
    8.8
    Excellent
    Ravikesh from Australia
    Family with young children
    Superior Room
    Stayed 2 nights in December 2018

    Old room”

    The rooms on the executive level felt old and very enclosed, we had two rooms side by side and they were both the same. I have stayed in the other standard rooms and suites and they’re much better than the executive level rooms.

    Reviewed January 01, 2019
    10.0
    Exceptional
    Roseanne from Australia
    Couple
    Superior Room
    Stayed 1 night in December 2018

    Very nice stay”

    Booked a night away for partner and myself. We got upgraded to a one bedroom suite which was amazing. Only con would have been the brightness of the light switches by the bed when sleeping and the closet light wouldn't turn off when wanting to sleep. Other than that it was very modern and a nice relaxing stay.

    Reviewed December 30, 2018
    10.0
    Exceptional
    Chris from Australia
    Couple
    Superior Room
    Stayed 1 night in December 2018

    Night At The Star - Pyrmont Australia”

    Have rated the stay highly based on current upgrades that have improved the rooms to a very high standard. Short term issue is that with their ongoing upgrades the building work noise starts around 7am each day except Sundays and it effects the rooms facing the Pyrmont area (West)

    Reviewed December 16, 2018
    5.2
    Belinda from Australia
    Couple
    Superior Room
    Stayed 2 nights in November 2018

    House keeping not up to standard”

    My husband and I spent 2 nights and decided to upgrade to a harbour veiw room. The room was nice but when we went to get into bed the sheets weren’t changed from previous guests. There was hair all through the bed. Obviously complained and they changed the sheets when spending nearly 400 a night you would expect the room to be clean. All we were offered was free breakfast. Better hotels in darling harbour.

    Reviewed November 26, 2018
    10.0
    Exceptional
    GERALD from Singapore
    Family with teens
    Superior Room
    Stayed 1 night in April 2019

    Very thoughtful staff”

    No wonder they say employees are the bloodline of a hotel business. Very thoughtful employees to take initiative to make our stay so wonderful

    Reviewed April 10, 2019
    10.0
    Exceptional
    Sandy from Singapore
    Business traveler
    Superior Room
    Stayed 1 night in March 2019

    This hotel is nothing but fantastic. Located at a convenient spot in Darling Harbour. ”

    Rooms are clean and comfortable. Staffs are so friendly and ready to help when I asked for directions. Located at a convenient spot on Darling Harbour and near to Sydney Fish Market.

    Reviewed March 29, 2019
    10.0
    Exceptional
    Chayanun from Australia
    Couple
    Superior Room
    Stayed 1 night in March 2019

    Great room .. value ”

    Nice and modern room. Clean & comfort bed. Good value with money we spent. Will return

    Reviewed March 20, 2019
    10.0
    Exceptional
    Winthrop from Australia
    Solo traveler
    Superior Room
    Stayed 1 night in February 2019

    Never ending surprise! ”

    Definitely my fave hotel now. Never disappoints. Great service. Great facilities. Excellent breakfast. Great view. Great staff. I will be back this week again. Highly recommended.

    Reviewed February 26, 2019
    12345
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    The Star Grand Hotel and Residences Sydney
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    • Exceptional location
    • Sydney Aquarium & Sydney Wildlife World
    • Wynyard Railway Station is within 0.98 km