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The Star Grand Hotel and Residences Sydney

"Rooms where stunning and almost everything you could possibly need."

Adin - September 25, 2019
Star Suite - Room plan The Star Grand Hotel and Residences Sydney
Lobby The Star Grand Hotel and Residences Sydney
Lobby The Star Grand Hotel and Residences Sydney
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The Star Grand Hotel and Residences Sydney

80 Pyrmont Street , Darling Harbour, Sydney, Australia, 2009 - See map
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Sea Life Sydney Aquarium
Within 660 m of property
See map
Popular landmarks
The Star Sydney 20 m
The Star Event Centre 30 m
Sydney Lyric Theatre 120 m
Good Living Growers' Market 160 m
Union Plaza 190 m
Pyrmont Bay 260 m
James Watkinson Reserve 290 m
John Street Square 300 m
James Craig Tall Ship 310 m
The Elizabeth Healey Rest Area 360 m
Nearby landmarks
Sea Life Sydney Aquarium 660 m
Darling Harbour 920 m
Queen Victoria Building (QVB) 1.14 km
The Rocks 1.61 km
Royal Botanic Garden Sydney 2.02 km
The Opera House to the Botanic Gardens Walk 2.04 km
Sydney Opera House 2.24 km
Sydney Harbour Bridge 2.27 km
Bondi Beach 7.96 km
Manly Beach 11.93 km
9.2

Exceptional

Location rating score

Inside city center

This property is in high demand!

3 travelers have booked today.

  • 60 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Daily housekeeping

  • Room service [24-hour]

Value for money8.5
Distance to city center1.6Km
Location rating9.2
Nearest airportSydney Airport (SYD)
Distance to airport8.2 km

Rooms available at The Star Grand Hotel and Residences Sydney

Excellent
Room comfort & quality
8.2
3-Bedroom Harbour View Suite
...
  • Room size: 110 m²/1184 ft²
  • Harbor view
  • 1 king bed & 2 single beds ...
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Two-Bedroom Suite with Pyrmont View
...
  • Room size: 85 m²/915 ft²
  • 2 bathrooms
  • 1 double bed & 1 queen bed
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Star Suite
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
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Two-Bedroom Entertainer Suite
...
  • Room size: 85 m²/915 ft²
  • Balcony/terrace
  • 2 single beds & 1 queen bed
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2-Bedroom City View Suite
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed & 1 queen bed
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Superior Room
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 king bed or 2 double beds
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2-Bedroom Pyrmont View Suite
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed & 1 queen bed
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2-Bedroom Harbour View Suite
...
  • Room size: 85 m²/915 ft²
  • Harbor view
  • 1 king bed & 1 queen bed
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Two-Bedroom Suite with Harbor View
...
  • Room size: 85 m²/915 ft²
  • 2 bathrooms
  • 1 double bed & 1 king bed
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Two-Bedroom Suite with City View
...
  • Room size: 85 m²/915 ft²
  • 2 bathrooms
  • 1 double bed & 1 king bed
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Frequently asked questions

What time is check-in and check-out at The Star Grand Hotel and Residences Sydney?

Check-in is from 03:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Star Grand Hotel and Residences Sydney?

A stay at The Star Grand Hotel and Residences Sydney also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, The Star Grand Hotel and Residences Sydney has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the serviced apartment. If you're looking for an easy way to get around Sydney with private transportation, the serviced apartment can arrange taxi service.

What is the smoking policy at The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about The Star Grand Hotel and Residences Sydney

  • 10.0
    Exceptional

    "Excellent always stay there will be back next week"

    Paul

    |

    December 28, 2019

  • 8.8
    Excellent
    Staff 

    "Hotel staff excellent, and couldn't do enough."

    Mark

    |

    March 21, 2020

  • 8.0
    Very good
    Location

    "Great location for shows at the Sydney lyric."

    Stephanie

    |

    July 14, 2019

Property ranking|Compared to 3,100 Sydney properties
See all rankings
Value for money score
8.6/10
Location score
9.3/10
Service score
8.9/10
Cleanliness score
9.2/10
Better than
98
%
of Sydney properties
Better than
98
%
of Sydney properties
Better than
98
%
of Sydney properties
Better than
98
%
of Sydney properties
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Overall rating:
8.9
Excellent
4,565 reviews
Cleanliness
9.2
Facilities
9.0
Location
9.2
Read all reviews >
What travelers say they love:
Brilliant staff, lovely rooms, quick check-in, good location...
Paul from Singapore
Business traveler
More about The Star Grand Hotel and Residences Sydney

More about The Star Grand Hotel and Residences Sydney

Offering luxury accommodation, The Star Grand Hotel and Residences Sydney or formerly known as Astral Tower & Residences Hotel is situated in The Star Entertainment Complex, Sydney’s premier entertainment venue. It is perfectly located in Sydney’s vibrant Pyrmont/Darling Harbour precinct and only a short walk from Sydney’s city center. Most rooms offer views of Sydney Harbour, the city, or Pyrmont. All rooms are air conditioned, offer satellite TV and a mini bar, plus complimentary access to high-speed Internet. Apartments feature a separate living area with an in-room media Centre and balcony. The Star Grand Hotel and Residences Sydney offers a pool with sweeping city views and a fitness center to work out at. The Star complex offers guests the unique ability to dine at 4-hatted world class restaurants. Facilities include a tour desk, car rental, casino, business center, and meeting services. A full buffet breakfast is offered in the Harvest Buffet. The Star Grand Hotel and Residences Sydney is located just a 10-minute walk from Chinatown and 15 minutes from Town Hall station. Pyrmont is a fantastic choice for travelers interested in entertainment, restaurants, and food.

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Most talked about facilities

Housekeeping
33 mentions
View
17 mentions
Food & Dining
16 mentions
Breakfast
16 mentions

What they offer

8.4
Excellent
Cleanliness

"Room was good and clean - pool was packed with kids."

Amanda

|

January 28, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Balla
Cuisine:Italian
BLACK by Ezard
Cuisine:Steakhouse, Australian
Sokyo
No additional information available
Momofuku Seiobo
Cuisine:Local
The Century
Cuisine:Cantonese
Fat Noodle
Cuisine:Asian
Harvest Buffet
Cuisine:Local
Show more

Nearby restaurants

Australian cuisine
Australian cuisine
BLACK by ezard
80 m Australian, Contemporary, Gluten Free
Astral
110 m Australian
Biaggio Cafe
130 m Australian, Cafe, Italian
Asian cuisine
Asian cuisine
Harvest Buffet
50 m Asian, Australian, Gluten Free
Blue Eye Dragon
90 m Asian, Chinese, Taiwanese
Din Tai Fung
110 m Asian, Chinese
Cafe
Cafe
Mezbah Central
190 m Cafe, International, Middle Eastern
Chocolateria San Churro
510 m Cafe
Cafe Comino
850 m Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Star Grand Hotel and Residences Sydney from real guests

Overall rating
8.9
Excellent
From 4565 reviews
9.2Location
9.1Cleanliness
8.9Facilities
Agoda Reviews (1357)Booking.com Reviews (3208)
Rating via Agoda8.9
/
10
Cleanliness9.2
Facilities9.0
Location9.2
Room comfort and quality8.2
Service8.9
Value for money8.5
High score for Sydney
Rating
9+ Exceptional (345)
8-9 Excellent (99)
7-8 Very Good (91)
6-7 Good (33)
<6 Below Expectation (53)
Time of the year
Mar - May (119)
Jun - Aug (183)
Sep - Nov (168)
Dec - Feb (151)
All guests (1357)
All room types
All languages

Show reviews that mention 

Showing 621 verified guest comments
12345
10.0
Exceptional
Kerrie from Australia
Group
Superior Room
Stayed 1 night in December 2019

Surprised upgrade”

This is the first time I stayed at The Star Grand Hotel. I am a Sydney local. My sister and I decided to have a city stay and do some last minutes Christmas shopping. We bought the accommodation through Agoda because it had a very good deal for the hotel. When we arrived the lady at check in was very friendly. She advised we have been upgraded to The ANZAC suite. We were speechless when we walked into our suite as it was huge, more like an apartment. It is over 100 sqm with lounge, dining room, wine cellar, powder room for guests, 3 TVs etc. It has view of Harbour Bridge from the dining area. The ensuite bathroom was huge with separate shower, bath tub and enclosed toilet. All windows have electric blinds as well as curtains. The suite was so quiet that we had an exceptional night of rest. Will definitely consider staying at The Star Grand next time we plan a city stay.

Reviewed December 26, 2019
10.0
Exceptional
richard from Australia
Couple
Stayed 1 night in September 2013

Very convenient, perfect for after the show. ”

The company, the entertainment, location.

It was fun, pleasurable, romantic, relaxing, conveniently located, with professional staff and a unique original experience. Went to watch "The Blue Man Group" at the Lyric Theatre. I was happily surprised at the amount of young families using the Astral Towers' facilities and how such a variety of age groups were catered for. My partner and I were thrilled upon entry at the visual aspect and atmosphere. A restaurant employer with a warm professional nature from 'Balla' readily assisted us in locating the check-in counter on arrival(we took the short tram trip from Central Station). Upon check-in, we were immediately given the option of a room with a single king or two double beds. The accommodation had a nice quiet atmosphere and was very comfortable and fresh. It was also great to go for a stroll around Darling Harbour and Pyrmont in the arvo watching people chill in the park and play sports. In and around the casino itself it was nice to have a look at the variety of places to snack, dine, shop and indulge. I wouldn't hesitate recommending 'The Astral Tower and Residences at The Star' to anyone seeking a nice place to stay in this area of Sydney. I shall return.

Reviewed September 30, 2013
10.0
Exceptional
Stephanie from Australia
Solo traveler
Superior Room
Stayed 1 night in October 2018

BEST”

I was travelling alone to Sydney and decided to give this hotel a try, I have compared The Star to several hotels- narrowing 5 of the best 5-star hotels (review based) and although I find a better looking deals on the internet, I always come back to looking at booking at The Star because the pictures of rooms on their website are just stunning. I took my chance and hoped it is as good as the pictures shown. I arrived at the hotel then into my room, I was literally STAR struck. The whole space was stunning, the shower and bedroom is flawless! The staff service is impeccable. The hotel amenities are also great. The Star has almost everything you need, from top of the line shopping brands to award-winning restaurants. It's an oasis offering the very best of big city living. I highly recommend staying at The Star. Don't be discouraged with the reviews talking about the price because in the end you get what you pay for. And staying at The Star, every penny you pay for will be worth it.

Reviewed October 06, 2018
9.3
Exceptional
Carmel from Australia
Couple
Stayed 2 nights in September 2009

Stay at Star City”

Very comfortable beds, clean and fresh and fresh towels were provided when required. Location of the Hotel is excellent and the peace and quietness of the rooms was good.
Unfortunately our room 1226 smelt of smoke when we entered the room, which was unpleasant.

This is the second time we have stayed at Star City and although it is not something we could afford every time we go to Sydney, we feel very special when we do stay there. The location of the Hotel is excellent and we love to walk into Darling Harbour and the City and also just explore around Star City itself. The rooms are always spacious and the facilities are excellent and clean and fresh. Unfortunately the smell of smoke in our room was a little off putting considering we were on a smoke free floor. We did not want to make a fuss of this and thought after we aired the room it would go away, but unfortunately it remained over our two night stay. All in all it was a lovely visit, my husband enjoys the Casino and the food in the Garden Buffet Restaurant was lovely and fresh and with a wide variety for everyone. The check in staff and the bell boy and the parking valet staff were all very friendly and very efficient, great customer service.

Reviewed September 27, 2009
10.0
Exceptional
Elmo from Singapore
Business traveler
Superior Room
Stayed 3 nights in September 2018

Simply Amazing”

Coming from the travel industry when I was formerly working in Tripadvisor, I must say Astral Tower & Residences at The Star is bringing back how hospitality should be in Sydney. The room was massive, every single facility was top notch. It was extremely clean, their service staff treats you like royalty. Security was outstanding. Given how much you're paying for the room and comparing it with all the other hotels in Sydney of the same tier, this is definitely value for money and worth every penny. If you've already shortlisted this as one of the places to stay when visiting Sydney, I'd advise to just book this already. I was a business traveller during my stay but I am planning to come back here with the family for holidays.

Reviewed September 24, 2018
10.0
Exceptional
Xuan from China
Couple
Superior Room
Stayed 1 night in October 2017

Best Sydney 5star experience”

After experiencing several 5star hotels in Sydney I was very disappointed... until i checked in to this one. The room I stayed was 1219- Modern interior design of nice and spacious room (I got lucky of being upgraded to suite room) with sweet view of darling harbour. Everything is fabulous and service is great as well; convenient location to any places of interests in Sydney CBD. I will definitely revisit.

Reviewed October 09, 2017
10.0
Exceptional
Christina from Australia
Couple
Stayed 1 night in February 2010

Best hotel :)”

The best beds Relaxing showers Close to everything in the city
Never any cons i stay at star city every couple of months it is amazing :)

I suprised my boyfriend for valentines day booking the hotel. It was a wonderful suprise and a beautiful experience they upgarded us to a suit and oh my god it was amazing. The room had three tvs one in the lounge, the other in the bedroom and one in the bath! It was sound a relaxing atmosphere we only left the room to eat dinner. The staff at the hotel were always very helpful as we had a late check out. Star city is the best hotel in Sydney, although it is a little bit more expensive agoda with always help you save a little bit more :) and anyway it is worth every little cent :) and hopefully on some great days you get ungraded :) I would recommed using agoda all the time with my bookings and staying at the star city casino. Everytime i stay at the casino with my boyfriend we always have a wonderful experience thanks to staff and the location of the hotel. The hotel is not only for its great location but also gives you that feeling that you just want to relax and sometimes never want to leave the hotel :) Our time is mostly spent in the beautiful pool and spa :)

Reviewed February 16, 2010
9.6
Exceptional
Maria from Australia
Couple
Superior Room
Stayed 2 nights in July 2019

All in one”

We always come back at the Star, very accessible! Most of the time, we were being upgraded. All facilities we want are in this hotel. Shopping malls, excellent restaurants and Darling Harbour are just few minutes walk. This is our favourite hotel in Sydney!

Reviewed July 22, 2019
9.7
Exceptional
Belinda from Australia
Couple
Stayed 3 nights in September 2010

Great location and overall a great place!”

Great views, great food and a nice atmosphere
None!

The Star City is a lovely 5 star hotel, complete with great views, great staff and great food. I would definitely stay here again and it's location makes it perfect for tourists looking to explore Darling Harbour. It is within walking distance to the ferry wharfs at Pyrmont Bay and several other eateries in Darling Harbour. Highly recommended.

Reviewed September 23, 2010
9.3
Exceptional
Kristy from Australia
Couple
Stayed 1 night in May 2014

A MUST STAY HOTEL”

Views 5 Star Service Clean Always

5 Star Service. From the moment we drive in our doors are open by staff they handle the luggage, parking the car while you check in. We stay 1-2 times a year over the last 5 years we wouldn't stay anywhere else. Our room ( one bedroom apartment ) is always clean, fresh sheets, the views are amazing every time. I really feel like I'm on a ad when standing at the window looking out at the harbour. For my partners 30th I booked the one BR apartment and got a free upgrade to a 3br apartment top floor looking all over Sydney. Thank you so much to the Star. They really know how to give service to make you feel like your a star.

Reviewed October 28, 2014
10.0
Exceptional
Jiali
Solo traveler
Superior Room
Stayed 1 night in February 2019

Pleasant stay”

Stayed here for one night, I booked a standard room but got upgraded to a city view suite! Two bedrooms, two bathrooms and three TVs are so extra but it’s one of the best experience for me! And the staffs are friendly , it’s a bit difficult to find where to check in but if you ask a casino staff, they’re happy to guide you. The location is close to Darling Harbour so the view in the night is AMAZING! Since there’s a big balcony, you can take your time to enjoy it. The bed is super comfy, I want one in my own house...Breakfast buffet is delicious, especially the salmon and croissant. This hotel worths every penny you pay for and more! You won’t regret to choose it.

Reviewed February 26, 2019
10.0
Exceptional
Theodorus from Australia
Couple
Superior Room
Stayed 1 night in July 2019

Exceptional”

Staff helpful and friendly, great place to stay when taking in a show at the Lyric Theater. We were upgrade to a room over looking Darling Harbour. Fabulous. Recommend The Star. Theo From Sydney.

Reviewed August 02, 2019
9.6
Exceptional
RAN from China
Couple
Stayed 1 night in October 2016

Excellent! ”

The Hotel was really luxury and spacious. It has been just renovated with 2 big Flat TV. The big living room and the balcony were the highlights. The bed was really comfortable and the bathtub is good as well. $45 for the valet parking but it is totally worth it. Booked another two nights straight away. btw the hotel is still under renovation there is no problem for me as I get up quite early, but for people don't want to wake up early. Then it might be too noisy for sleeping. However, the noise only started around 9 I think. Other than that, The hotel was absolutely amazing better than other 5 stars hotel in Sydney.

Reviewed October 20, 2016
9.0
Exceptional
Marco from Australia
Group
Stayed 2 nights in July 2014

Great location for a special occasion”

Location, amenities and service

I stayed here with a group of friends for my brother's bucks night. We had some problems with the air conditioning but the hotel was more than happy to swap us to another room and offer complimentary breakfasts for all guests. Staff were professional and friendly. The location was incredible, with great food and entertainment almost on tap. Marquee nightclub, a plethora of bars and world-class food were just a short elevator ride away. The city view apartments definitely live up to their name, with the afternoon views of the city skyline and Harbour Bridge making me damn proud to be a Sydneysider. Beds were incredibly comfortable (according to my brother, who does like them on the firm side), but I do think it's about time to upgrade the living area sofas and audio visual equipment. At the price I would expect the hotel to keep up with the times: at the very least new-ish LCD TV's with USB inputs and A/V receivers; at the most, support for airplay and bluetooth streaming. That being said, I think all hotels are lagging in this regard. Overall a very satisfactory stay.

Reviewed July 24, 2014
9.3
Exceptional
Samantha from Australia
Group
Stayed 1 night in June 2012

exciting BIG hotel & great location!”

Theatre, casino, food court, darling harbour short walk

the 3 of us girls stayed here, was going to share beds as they only do 2 queen beds in a room. they free upgraded us to a 2 bedroom apartment with 3 beds & view of harbour it was great! less than 5 mins walk to darling harbours shops restaurants etc. our reason for staying here was to see a musical at the lyrics theatre loctaed in the complex. this hotel is massive has affordable food areas & fine dining, casino, classy shopping, carparking on site, fantastic!

Reviewed June 07, 2012
9.2
Exceptional
Cassandra from Australia
Couple
Premium Harbour View Room
Stayed 3 nights in October 2019

Exceptional”

Lovely hotel in a quiet yet convenient area of Sydney, close to ferry transport. Requested a harbour view room and paid the higher price and got a partial view out of a very small window. There was building works going on outside which let down the harbour view. Disappointing but was the only let down.

Reviewed October 22, 2019
10.0
Exceptional
Sandy from Singapore
Business traveler
Superior Room
Stayed 1 night in March 2019

This hotel is nothing but fantastic. Located at a convenient spot in Darling Harbour. ”

Rooms are clean and comfortable. Staffs are so friendly and ready to help when I asked for directions. Located at a convenient spot on Darling Harbour and near to Sydney Fish Market.

Reviewed March 29, 2019
9.2
Exceptional
Adin from Australia
Business traveler
Superior Room
Stayed 1 night in September 2019

Appreciated our surprise upgrade”

Upon arrival were so surprised to be able to check in early, and then a bonus upgrade to a stunning suite. Really wish we had booked a longer stay! Rooms where stunning and almost everything you could possibly need. Just a couple of minor gripes, needed a towel rail, and waste bin in the powder room, and instructions for the fancy coffee machine, but all in all we thoroughly loved the whole experience at the Star Grand Hotel. Will definitely be back!

Reviewed September 25, 2019
10.0
Exceptional
Winthrop from Australia
Business traveler
Superior Room
Stayed 1 night in February 2019

Amazing....if I can only give more than 5 star”

This is so far the best hotel that I stayed in my life. I can't find the right word how satisfied I was with the service and how I and my friend was treated on our stay. We were pampered. I booked two two rooms and both was upgraded to suites. One of which I found out is one of the luxurious and expensive suite they have. I can't believe it. Great view. The view are magnificent. Spotless and modern. Comfortable bed. Great facilities. I highly recommend this hotel and will definitely come back. Great breakfast too. Thank you Astral and the staff for making our last stay memorable. You definitely deserved more than 5 star. I may miss missed something on this review but everything was really great. I will be back soon and for more stay. I will move my loyalty to this hotel from my loyalty to a chain of hotels for 3 years. You are definitely better than them.

Reviewed February 02, 2019
9.6
Exceptional
Ali from Australia
Couple
Premium Harbour View Room
Stayed 1 night in January 2020

Sensational ”

Beautiful hotel and very hospitable and welcoming staff. We were celebrating our Anniversary in Sydney and gifted a bottle of Chandon! Overall great experience, good location and nice views of the harbour. would like to thank the staff again. We’ll be back on our next Sydney trip. highly recommended!

Reviewed January 31, 2020
12345
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