Surprised upgrade”

This is the first time I stayed at The Star Grand Hotel. I am a Sydney local. My sister and I decided to have a city stay and do some last minutes Christmas shopping. We bought the accommodation through Agoda because it had a very good deal for the hotel. When we arrived the lady at check in was very friendly. She advised we have been upgraded to The ANZAC suite. We were speechless when we walked into our suite as it was huge, more like an apartment. It is over 100 sqm with lounge, dining room, wine cellar, powder room for guests, 3 TVs etc. It has view of Harbour Bridge from the dining area. The ensuite bathroom was huge with separate shower, bath tub and enclosed toilet. All windows have electric blinds as well as curtains. The suite was so quiet that we had an exceptional night of rest. Will definitely consider staying at The Star Grand next time we plan a city stay.

Very convenient, perfect for after the show. ”

It was fun, pleasurable, romantic, relaxing, conveniently located, with professional staff and a unique original experience. Went to watch "The Blue Man Group" at the Lyric Theatre. I was happily surprised at the amount of young families using the Astral Towers' facilities and how such a variety of age groups were catered for. My partner and I were thrilled upon entry at the visual aspect and atmosphere. A restaurant employer with a warm professional nature from 'Balla' readily assisted us in locating the check-in counter on arrival(we took the short tram trip from Central Station). Upon check-in, we were immediately given the option of a room with a single king or two double beds. The accommodation had a nice quiet atmosphere and was very comfortable and fresh. It was also great to go for a stroll around Darling Harbour and Pyrmont in the arvo watching people chill in the park and play sports. In and around the casino itself it was nice to have a look at the variety of places to snack, dine, shop and indulge. I wouldn't hesitate recommending 'The Astral Tower and Residences at The Star' to anyone seeking a nice place to stay in this area of Sydney. I shall return.

BEST”

I was travelling alone to Sydney and decided to give this hotel a try, I have compared The Star to several hotels- narrowing 5 of the best 5-star hotels (review based) and although I find a better looking deals on the internet, I always come back to looking at booking at The Star because the pictures of rooms on their website are just stunning. I took my chance and hoped it is as good as the pictures shown. I arrived at the hotel then into my room, I was literally STAR struck. The whole space was stunning, the shower and bedroom is flawless! The staff service is impeccable. The hotel amenities are also great. The Star has almost everything you need, from top of the line shopping brands to award-winning restaurants. It's an oasis offering the very best of big city living. I highly recommend staying at The Star. Don't be discouraged with the reviews talking about the price because in the end you get what you pay for. And staying at The Star, every penny you pay for will be worth it.

Stay at Star City”

This is the second time we have stayed at Star City and although it is not something we could afford every time we go to Sydney, we feel very special when we do stay there. The location of the Hotel is excellent and we love to walk into Darling Harbour and the City and also just explore around Star City itself. The rooms are always spacious and the facilities are excellent and clean and fresh. Unfortunately the smell of smoke in our room was a little off putting considering we were on a smoke free floor. We did not want to make a fuss of this and thought after we aired the room it would go away, but unfortunately it remained over our two night stay. All in all it was a lovely visit, my husband enjoys the Casino and the food in the Garden Buffet Restaurant was lovely and fresh and with a wide variety for everyone. The check in staff and the bell boy and the parking valet staff were all very friendly and very efficient, great customer service.

Simply Amazing”

Coming from the travel industry when I was formerly working in Tripadvisor, I must say Astral Tower & Residences at The Star is bringing back how hospitality should be in Sydney. The room was massive, every single facility was top notch. It was extremely clean, their service staff treats you like royalty. Security was outstanding. Given how much you're paying for the room and comparing it with all the other hotels in Sydney of the same tier, this is definitely value for money and worth every penny. If you've already shortlisted this as one of the places to stay when visiting Sydney, I'd advise to just book this already. I was a business traveller during my stay but I am planning to come back here with the family for holidays.

Best Sydney 5star experience”

After experiencing several 5star hotels in Sydney I was very disappointed... until i checked in to this one. The room I stayed was 1219- Modern interior design of nice and spacious room (I got lucky of being upgraded to suite room) with sweet view of darling harbour. Everything is fabulous and service is great as well; convenient location to any places of interests in Sydney CBD. I will definitely revisit.

Best hotel :)”

I suprised my boyfriend for valentines day booking the hotel. It was a wonderful suprise and a beautiful experience they upgarded us to a suit and oh my god it was amazing. The room had three tvs one in the lounge, the other in the bedroom and one in the bath! It was sound a relaxing atmosphere we only left the room to eat dinner. The staff at the hotel were always very helpful as we had a late check out. Star city is the best hotel in Sydney, although it is a little bit more expensive agoda with always help you save a little bit more :) and anyway it is worth every little cent :) and hopefully on some great days you get ungraded :) I would recommed using agoda all the time with my bookings and staying at the star city casino. Everytime i stay at the casino with my boyfriend we always have a wonderful experience thanks to staff and the location of the hotel. The hotel is not only for its great location but also gives you that feeling that you just want to relax and sometimes never want to leave the hotel :) Our time is mostly spent in the beautiful pool and spa :)

All in one”

We always come back at the Star, very accessible! Most of the time, we were being upgraded. All facilities we want are in this hotel. Shopping malls, excellent restaurants and Darling Harbour are just few minutes walk. This is our favourite hotel in Sydney!

Great location and overall a great place!”

The Star City is a lovely 5 star hotel, complete with great views, great staff and great food. I would definitely stay here again and it's location makes it perfect for tourists looking to explore Darling Harbour. It is within walking distance to the ferry wharfs at Pyrmont Bay and several other eateries in Darling Harbour. Highly recommended.

A MUST STAY HOTEL”

5 Star Service. From the moment we drive in our doors are open by staff they handle the luggage, parking the car while you check in. We stay 1-2 times a year over the last 5 years we wouldn't stay anywhere else. Our room ( one bedroom apartment ) is always clean, fresh sheets, the views are amazing every time. I really feel like I'm on a ad when standing at the window looking out at the harbour. For my partners 30th I booked the one BR apartment and got a free upgrade to a 3br apartment top floor looking all over Sydney. Thank you so much to the Star. They really know how to give service to make you feel like your a star.

Pleasant stay”

Stayed here for one night, I booked a standard room but got upgraded to a city view suite! Two bedrooms, two bathrooms and three TVs are so extra but it’s one of the best experience for me! And the staffs are friendly , it’s a bit difficult to find where to check in but if you ask a casino staff, they’re happy to guide you. The location is close to Darling Harbour so the view in the night is AMAZING! Since there’s a big balcony, you can take your time to enjoy it. The bed is super comfy, I want one in my own house...Breakfast buffet is delicious, especially the salmon and croissant. This hotel worths every penny you pay for and more! You won’t regret to choose it.

Exceptional”

Staff helpful and friendly, great place to stay when taking in a show at the Lyric Theater. We were upgrade to a room over looking Darling Harbour. Fabulous. Recommend The Star. Theo From Sydney.

Excellent! ”

The Hotel was really luxury and spacious. It has been just renovated with 2 big Flat TV. The big living room and the balcony were the highlights. The bed was really comfortable and the bathtub is good as well. $45 for the valet parking but it is totally worth it. Booked another two nights straight away. btw the hotel is still under renovation there is no problem for me as I get up quite early, but for people don't want to wake up early. Then it might be too noisy for sleeping. However, the noise only started around 9 I think. Other than that, The hotel was absolutely amazing better than other 5 stars hotel in Sydney.

Great location for a special occasion”

I stayed here with a group of friends for my brother's bucks night. We had some problems with the air conditioning but the hotel was more than happy to swap us to another room and offer complimentary breakfasts for all guests. Staff were professional and friendly. The location was incredible, with great food and entertainment almost on tap. Marquee nightclub, a plethora of bars and world-class food were just a short elevator ride away. The city view apartments definitely live up to their name, with the afternoon views of the city skyline and Harbour Bridge making me damn proud to be a Sydneysider. Beds were incredibly comfortable (according to my brother, who does like them on the firm side), but I do think it's about time to upgrade the living area sofas and audio visual equipment. At the price I would expect the hotel to keep up with the times: at the very least new-ish LCD TV's with USB inputs and A/V receivers; at the most, support for airplay and bluetooth streaming. That being said, I think all hotels are lagging in this regard. Overall a very satisfactory stay.

exciting BIG hotel & great location!”

the 3 of us girls stayed here, was going to share beds as they only do 2 queen beds in a room. they free upgraded us to a 2 bedroom apartment with 3 beds & view of harbour it was great! less than 5 mins walk to darling harbours shops restaurants etc. our reason for staying here was to see a musical at the lyrics theatre loctaed in the complex. this hotel is massive has affordable food areas & fine dining, casino, classy shopping, carparking on site, fantastic!

Exceptional”

Lovely hotel in a quiet yet convenient area of Sydney, close to ferry transport. Requested a harbour view room and paid the higher price and got a partial view out of a very small window. There was building works going on outside which let down the harbour view. Disappointing but was the only let down.

This hotel is nothing but fantastic. Located at a convenient spot in Darling Harbour. ”

Rooms are clean and comfortable. Staffs are so friendly and ready to help when I asked for directions. Located at a convenient spot on Darling Harbour and near to Sydney Fish Market.

Appreciated our surprise upgrade”

Upon arrival were so surprised to be able to check in early, and then a bonus upgrade to a stunning suite. Really wish we had booked a longer stay! Rooms where stunning and almost everything you could possibly need. Just a couple of minor gripes, needed a towel rail, and waste bin in the powder room, and instructions for the fancy coffee machine, but all in all we thoroughly loved the whole experience at the Star Grand Hotel. Will definitely be back!

Amazing....if I can only give more than 5 star”

This is so far the best hotel that I stayed in my life. I can't find the right word how satisfied I was with the service and how I and my friend was treated on our stay. We were pampered. I booked two two rooms and both was upgraded to suites. One of which I found out is one of the luxurious and expensive suite they have. I can't believe it. Great view. The view are magnificent. Spotless and modern. Comfortable bed. Great facilities. I highly recommend this hotel and will definitely come back. Great breakfast too. Thank you Astral and the staff for making our last stay memorable. You definitely deserved more than 5 star. I may miss missed something on this review but everything was really great. I will be back soon and for more stay. I will move my loyalty to this hotel from my loyalty to a chain of hotels for 3 years. You are definitely better than them.

Sensational ”

Beautiful hotel and very hospitable and welcoming staff. We were celebrating our Anniversary in Sydney and gifted a bottle of Chandon! Overall great experience, good location and nice views of the harbour. would like to thank the staff again. We’ll be back on our next Sydney trip. highly recommended!