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The Star Grand Hotel and Residences Sydney
The Star Grand Hotel and Residences Sydney
The Star Grand Hotel and Residences Sydney
The Star Grand Hotel and Residences Sydney
The Star Grand Hotel and Residences Sydney
The Star Grand Hotel and Residences Sydney
The Star Grand Hotel and Residences Sydney

Removed from saved list

8.9

Excellent

5,488 reviews

5,488 reviews

View47
Housekeeping47
Breakfast18

Best customer service and will go back in a beat

MARIE
- Apr 26, 2022
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
The Star Sydney

20 m

The Star Event Centre

30 m

Sydney Lyric Theatre

120 m

Good Living Growers' Market

160 m

Union Plaza

190 m

Popular landmarks
Sea Life Sydney Aquarium

660 m

Darling Harbour

920 m

Queen Victoria Building (QVB)

1.1 km

The Rocks

1.6 km

Royal Botanic Garden Sydney

2.0 km

Closest landmarks
Jones Bay Marina

440 m

Pirrama Park

480 m

Giba Park

500 m

Harbourside Shopping Centre

500 m

Sydney Fish Markets

510 m

The Star Grand Hotel and Residences Sydney

80 Pyrmont Street , Darling Harbour, Sydney, Australia, 2009 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Darling Harbour, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sydney Opera House. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

60 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Excellent view

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Important announcement -- "In response to the Coronavirus (COVID-19), all transactions at the property are cashless. "
Announcements by hotel (2)
In response to the Coronavirus (COVID-19), all transactions at the property are cashless.

Facilities

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

6 travelers have booked today.

Value for money8.5
Distance to city center1.6Km
Location rating9.2
Nearest airportSydney Airport (SYD)
Distance to airport8.2 km

Rooms available at The Star Grand Hotel and Residences Sydney

Excellent
Room comfort & quality

8.2

3-Bedroom Harbour View Suite
...
  • Room size: 110 m²/1184 ft²
  • Harbor view
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Star Suite
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 king bed or 2 double beds
Enter dates to see prices
Two-Bedroom Suite with Pyrmont View
...
  • Room size: 85 m²/915 ft²
  • 2 bathrooms
  • 1 queen bed & 1 double bed
Enter dates to see prices
Harbor Star Suite
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Premium Suite
...
  • Room size: 76 m²/818 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
One-Bedroom Suite with Harbor View
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Two-Bedroom Suite with City View
...
  • Room size: 85 m²/915 ft²
  • Outdoor view
  • 1 king bed & 1 double bed
Enter dates to see prices
Two-Bedroom Suite with Harbor View
...
  • Room size: 85 m²/915 ft²
  • Outdoor view
  • 1 king bed & 1 double bed
Enter dates to see prices
One-Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Star Grand Hotel and Residences Sydney?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Star Grand Hotel and Residences Sydney?

A stay at The Star Grand Hotel and Residences Sydney also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Star Grand Hotel and Residences Sydney has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Sydney with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Star Grand Hotel and Residences Sydney?

Wake up to a great buffet breakfast at The Star Grand Hotel and Residences Sydney. There's an additional charge of 35 AUD for adults and 20 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney features 3 on-site restaurants for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and asian. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, kosher and vegetarian diets are prepared with the utmost care and attention.

Can special events be hosted at The Star Grand Hotel and Residences Sydney?

You may choose an indoor venue for your special gathering. In-house catering service is offered to help your event go smoothly.

Can business events be hosted at The Star Grand Hotel and Residences Sydney?

On-site venues and convenient event services make The Star Grand Hotel and Residences Sydney an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to The Star Grand Hotel and Residences Sydney?

The closest train, metro, or bus station to The Star Grand Hotel and Residences Sydney is The Star, 40 m away.

What restaurants are nearby The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney’s neighborhood is Darling Harbour which includes popular restaurants such as Harvest Buffet, BLACK by ezard and Blue Eye Dragon.

What popular shopping places are close to The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney is located in Darling Harbour area which features shopping places such as Harbourside Shopping Centre.

What are popular attractions near The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney’s location in the Darling Harbour neighborhood makes it close to famous attractions including Sea Life Sydney Aquarium, Chinese Garden of Friendship and WILD LIFE Sydney Zoo.

What popular natural sightseeing spots are close to The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney’s nearby natural sights include James Watkinson Reserve, Elizabeth Bay and Bradleys Head Trail located in the same Darling Harbour area.

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Explore the neighborhood

What people love about The Star Grand Hotel and Residences Sydney

  • 10

    Exceptional

    "Best customer service and will go back in a beat"

    MARIE

    |

    April 26, 2022

  • 8.8

    Excellent
    Location

    "Facilities, location and staff are all very recommendable."

    Peter

    |

    April 21, 2022

  • 9.6

    Exceptional

    "The room was great."

    Pedram

    |

    April 20, 2022

Property ranking|Compared to 1,247 Sydney properties
See all rankings
Cleanliness score
9.1/10
Location score
9.2/10
Service score
8.9/10
Room comfort score
8.2/10
Better than
97
%
of Sydney properties
Better than
96
%
of Sydney properties
Better than
96
%
of Sydney properties
Better than
96
%
of Sydney properties
Overall rating:

8.9

Excellent
5,488 reviews
Cleanliness
9.1
Facilities
9.0
Location
9.2
Read all reviews >
What travelers say they love:
The staff are amazing from the time you get there until you ...
Leanne from Australia
Couple
More about The Star Grand Hotel and Residences Sydney

More about The Star Grand Hotel and Residences Sydney

The Star Grand Hotel and Residences Sydney

Get the most from an urban escape in Sydney when you book a room at The Star Grand Hotel and Residences Sydney. Located right in the city center, The Star Grand Hotel and Residences Sydney saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! The Star Grand Hotel and Residences Sydney is a perfect starting point for numerous sightseeing and tourist choices, with a location just 2.2 km from the Sydney Opera House.
At The Star Grand Hotel and Residences Sydney, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi, car hire and shuttle services provided by the hotel make exploring Sydney even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at The Star Grand Hotel and Residences Sydney thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at The Star Grand Hotel and Residences Sydney are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at The Star Grand Hotel and Residences Sydney come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at The Star Grand Hotel and Residences Sydney begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! The Star Grand Hotel and Residences Sydney has a selection of cuisine types including kosher options.
A memorable night with your travel companions can be had without going far, at the hotel's bar, nightclub and casino.
Apart from amenities and services, The Star Grand Hotel and Residences Sydney goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, salon and spa. Spend some time relaxing at the hotel's pool.
Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience Sydney like a true local. Acquire some cultural knowledge with a day at The Rocks located 1.6 km away, where you can see famous works by local artists.


Reasons to stay here

Facilities at this hotel are rated higher than 98% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated it better than 99% of the city's other accommodations.
Past guests love the cleanliness here, ranking it higher than 96% of the city's accommodation.

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Amenities and facilities
Excellent
Facilities

9

Most talked about facilities

Housekeeping

33 mentions

View

17 mentions

Food & Dining

16 mentions

Breakfast

16 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Babysitting service

Access

  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Food and dining
Restaurants on site

Balla

  • Cuisine: Italian

BLACK by Ezard

  • Cuisine: Steakhouse, Australian

Sokyo

  • No additional information available

Momofuku Seiobo

  • Cuisine: Local

The Century

  • Cuisine: Cantonese

Fat Noodle

  • Cuisine: Asian

Harvest Buffet

  • Cuisine: Local
Location
80 Pyrmont Street , Darling Harbour, Sydney, Australia, 2009
Exceptional
Location

9.2

Airports

  • Sydney Airport (SYD)
    8.2 km
  • Bankstown Airport (BWU)
    19.5 km

Public transportation

  • The Star
    50 m
  • Pyrmont Bay
    260 m

Hospital or clinic

  • Rca/Sca Skin Rejuvination & Specialist
    690 m

Shopping

  • Queen Victoria Building (QVB)
    1.1 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Sea Life Sydney Aquarium
    660 m
  • Darling Harbour
    920 m
  • Queen Victoria Building (QVB)
    1.1 km
  • The Rocks
    1.6 km
  • Royal Botanic Garden Sydney
    2.0 km
  • The Opera House to the Botanic Gardens Walk
    2.0 km
  • Sydney Opera House
    2.2 km
  • Sydney Harbour Bridge
    2.3 km
  • Bondi Beach
    7.8 km
  • Manly Beach
    11.7 km

Nearby landmarks

  • The Star Sydney
    20 m
  • The Star Event Centre
    30 m
  • The Star
    50 m
  • Sydney Lyric Theatre
    120 m
  • Good Living Growers' Market
    160 m
  • Union Plaza
    190 m
  • Pyrmont Bay
    260 m
  • James Watkinson Reserve
    290 m
  • John Street Square
    300 m
  • James Craig Tall Ship
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 5 year(s).

Children 5-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that the property requires a credit card pre-authorisation for an incidental guarantee fee. The pre-authorisations on credit card might hold guests' funds for up to 10 working days depending on financial institution.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center1.6Km

Extras

  • Breakfast charge (unless included in room price)35 AUD
  • Daily Internet/Wi-Fi fee0 AUD

The property

  • Local Tax ID/ Rental LicenseSTRA Exempted
  • Non-smoking rooms/floorsno
  • Number of bars/lounges5
  • Number of floors17
  • Number of restaurants3
  • Number of rooms 480
  • Year property opened1997
Property announcements

In response to the Coronavirus (COVID-19), all transactions at the property are cashless.

The property is still open for bookings. The 24-hour in-room dining is still available.

Due to the Coronavirus (COVID-19) situation, Sauna facilities will be closed until further notice. Please contact the property for more information.

Reviews of The Star Grand Hotel and Residences Sydney from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.1
Facilities9.0
Location9.2
Room comfort and quality8.2
Service8.9
Value for money8.5
High score for Sydney
Rating
9+ Exceptional (382)
8-9 Excellent (106)
7-8 Very Good (98)
6-7 Good (36)
<6 Below Expectation (59)
Time of the year
Mar - May (144)
Jun - Aug (185)
Sep - Nov (173)
Dec - Feb (179)
All guests (1,527)
All room types
All languages

Show reviews that mention 

Showing 681 verified guest comments
12345
10.0
Exceptional
Kerrie from Australia
Group
Superior Room
Stayed 1 night in December 2019

Surprised upgrade”

This is the first time I stayed at The Star Grand Hotel. I am a Sydney local. My sister and I decided to have a city stay and do some last minutes Christmas shopping. We bought the accommodation through Agoda because it had a very good deal for the hotel. When we arrived the lady at check in was very friendly. She advised we have been upgraded to The ANZAC suite. We were speechless when we walked into our suite as it was huge, more like an apartment. It is over 100 sqm with lounge, dining room, wine cellar, powder room for guests, 3 TVs etc. It has view of Harbour Bridge from the dining area. The ensuite bathroom was huge with separate shower, bath tub and enclosed toilet. All windows have electric blinds as well as curtains. The suite was so quiet that we had an exceptional night of rest. Will definitely consider staying at The Star Grand next time we plan a city stay.

Reviewed December 26, 2019

See room deals

10.0
Exceptional
richard from Australia
Couple
Stayed 1 night in September 2013

Very convenient, perfect for after the show. ”

The company, the entertainment, location.

It was fun, pleasurable, romantic, relaxing, conveniently located, with professional staff and a unique original experience. Went to watch "The Blue Man Group" at the Lyric Theatre. I was happily surprised at the amount of young families using the Astral Towers' facilities and how such a variety of age groups were catered for. My partner and I were thrilled upon entry at the visual aspect and atmosphere. A restaurant employer with a warm professional nature from 'Balla' readily assisted us in locating the check-in counter on arrival(we took the short tram trip from Central Station). Upon check-in, we were immediately given the option of a room with a single king or two double beds. The accommodation had a nice quiet atmosphere and was very comfortable and fresh. It was also great to go for a stroll around Darling Harbour and Pyrmont in the arvo watching people chill in the park and play sports. In and around the casino itself it was nice to have a look at the variety of places to snack, dine, shop and indulge. I wouldn't hesitate recommending 'The Astral Tower and Residences at The Star' to anyone seeking a nice place to stay in this area of Sydney. I shall return.

Reviewed September 30, 2013

See room deals

10.0
Exceptional
Stephanie from Australia
Solo traveler
Superior Room
Stayed 1 night in October 2018

BEST”

I was travelling alone to Sydney and decided to give this hotel a try, I have compared The Star to several hotels- narrowing 5 of the best 5-star hotels (review based) and although I find a better looking deals on the internet, I always come back to looking at booking at The Star because the pictures of rooms on their website are just stunning. I took my chance and hoped it is as good as the pictures shown. I arrived at the hotel then into my room, I was literally STAR struck. The whole space was stunning, the shower and bedroom is flawless! The staff service is impeccable. The hotel amenities are also great. The Star has almost everything you need, from top of the line shopping brands to award-winning restaurants. It's an oasis offering the very best of big city living. I highly recommend staying at The Star. Don't be discouraged with the reviews talking about the price because in the end you get what you pay for. And staying at The Star, every penny you pay for will be worth it.

Reviewed October 06, 2018

See room deals

9.3
Exceptional
Carmel from Australia
Couple
Stayed 2 nights in September 2009

Stay at Star City”

Very comfortable beds, clean and fresh and fresh towels were provided when required. Location of the Hotel is excellent and the peace and quietness of the rooms was good.
Unfortunately our room 1226 smelt of smoke when we entered the room, which was unpleasant.

This is the second time we have stayed at Star City and although it is not something we could afford every time we go to Sydney, we feel very special when we do stay there. The location of the Hotel is excellent and we love to walk into Darling Harbour and the City and also just explore around Star City itself. The rooms are always spacious and the facilities are excellent and clean and fresh. Unfortunately the smell of smoke in our room was a little off putting considering we were on a smoke free floor. We did not want to make a fuss of this and thought after we aired the room it would go away, but unfortunately it remained over our two night stay. All in all it was a lovely visit, my husband enjoys the Casino and the food in the Garden Buffet Restaurant was lovely and fresh and with a wide variety for everyone. The check in staff and the bell boy and the parking valet staff were all very friendly and very efficient, great customer service.

Reviewed September 27, 2009

See room deals

10.0
Exceptional
Elmo from Singapore
Business traveler
Superior Room
Stayed 3 nights in September 2018

Simply Amazing”

Coming from the travel industry when I was formerly working in Tripadvisor, I must say Astral Tower & Residences at The Star is bringing back how hospitality should be in Sydney. The room was massive, every single facility was top notch. It was extremely clean, their service staff treats you like royalty. Security was outstanding. Given how much you're paying for the room and comparing it with all the other hotels in Sydney of the same tier, this is definitely value for money and worth every penny. If you've already shortlisted this as one of the places to stay when visiting Sydney, I'd advise to just book this already. I was a business traveller during my stay but I am planning to come back here with the family for holidays.

Reviewed September 24, 2018

See room deals

10.0
Exceptional
Xuan from China
Couple
Superior Room
Stayed 1 night in October 2017

Best Sydney 5star experience”

After experiencing several 5star hotels in Sydney I was very disappointed... until i checked in to this one. The room I stayed was 1219- Modern interior design of nice and spacious room (I got lucky of being upgraded to suite room) with sweet view of darling harbour. Everything is fabulous and service is great as well; convenient location to any places of interests in Sydney CBD. I will definitely revisit.

Reviewed October 09, 2017

See room deals

10.0
Exceptional
Christina from Australia
Couple
Stayed 1 night in February 2010

Best hotel :)”

The best beds Relaxing showers Close to everything in the city
Never any cons i stay at star city every couple of months it is amazing :)

I suprised my boyfriend for valentines day booking the hotel. It was a wonderful suprise and a beautiful experience they upgarded us to a suit and oh my god it was amazing. The room had three tvs one in the lounge, the other in the bedroom and one in the bath! It was sound a relaxing atmosphere we only left the room to eat dinner. The staff at the hotel were always very helpful as we had a late check out. Star city is the best hotel in Sydney, although it is a little bit more expensive agoda with always help you save a little bit more :) and anyway it is worth every little cent :) and hopefully on some great days you get ungraded :) I would recommed using agoda all the time with my bookings and staying at the star city casino. Everytime i stay at the casino with my boyfriend we always have a wonderful experience thanks to staff and the location of the hotel. The hotel is not only for its great location but also gives you that feeling that you just want to relax and sometimes never want to leave the hotel :) Our time is mostly spent in the beautiful pool and spa :)

Reviewed February 16, 2010

See room deals

9.6
Exceptional
Maria from Australia
Couple
Superior Room
Stayed 2 nights in July 2019

All in one”

We always come back at the Star, very accessible! Most of the time, we were being upgraded. All facilities we want are in this hotel. Shopping malls, excellent restaurants and Darling Harbour are just few minutes walk. This is our favourite hotel in Sydney!

Reviewed July 22, 2019

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9.7
Exceptional
Belinda from Australia
Couple
Stayed 3 nights in September 2010

Great location and overall a great place!”

Great views, great food and a nice atmosphere
None!

The Star City is a lovely 5 star hotel, complete with great views, great staff and great food. I would definitely stay here again and it's location makes it perfect for tourists looking to explore Darling Harbour. It is within walking distance to the ferry wharfs at Pyrmont Bay and several other eateries in Darling Harbour. Highly recommended.

Reviewed September 23, 2010

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9.3
Exceptional
Kristy from Australia
Couple
Stayed 1 night in May 2014

A MUST STAY HOTEL”

Views 5 Star Service Clean Always

5 Star Service. From the moment we drive in our doors are open by staff they handle the luggage, parking the car while you check in. We stay 1-2 times a year over the last 5 years we wouldn't stay anywhere else. Our room ( one bedroom apartment ) is always clean, fresh sheets, the views are amazing every time. I really feel like I'm on a ad when standing at the window looking out at the harbour. For my partners 30th I booked the one BR apartment and got a free upgrade to a 3br apartment top floor looking all over Sydney. Thank you so much to the Star. They really know how to give service to make you feel like your a star.

Reviewed October 28, 2014

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10.0
Exceptional
Jiali
Solo traveler
Superior Room
Stayed 1 night in February 2019

Pleasant stay”

Stayed here for one night, I booked a standard room but got upgraded to a city view suite! Two bedrooms, two bathrooms and three TVs are so extra but it’s one of the best experience for me! And the staffs are friendly , it’s a bit difficult to find where to check in but if you ask a casino staff, they’re happy to guide you. The location is close to Darling Harbour so the view in the night is AMAZING! Since there’s a big balcony, you can take your time to enjoy it. The bed is super comfy, I want one in my own house...Breakfast buffet is delicious, especially the salmon and croissant. This hotel worths every penny you pay for and more! You won’t regret to choose it.

Reviewed February 26, 2019

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10.0
Exceptional
Theodorus from Australia
Couple
Superior Room
Stayed 1 night in July 2019

Exceptional”

Staff helpful and friendly, great place to stay when taking in a show at the Lyric Theater. We were upgrade to a room over looking Darling Harbour. Fabulous. Recommend The Star. Theo From Sydney.

Reviewed August 02, 2019

See room deals

9.6
Exceptional
RAN from China
Couple
Stayed 1 night in October 2016

Excellent! ”

The Hotel was really luxury and spacious. It has been just renovated with 2 big Flat TV. The big living room and the balcony were the highlights. The bed was really comfortable and the bathtub is good as well. $45 for the valet parking but it is totally worth it. Booked another two nights straight away. btw the hotel is still under renovation there is no problem for me as I get up quite early, but for people don't want to wake up early. Then it might be too noisy for sleeping. However, the noise only started around 9 I think. Other than that, The hotel was absolutely amazing better than other 5 stars hotel in Sydney.

Reviewed October 20, 2016

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9.0
Exceptional
Marco from Australia
Group
Stayed 2 nights in July 2014

Great location for a special occasion”

Location, amenities and service

I stayed here with a group of friends for my brother's bucks night. We had some problems with the air conditioning but the hotel was more than happy to swap us to another room and offer complimentary breakfasts for all guests. Staff were professional and friendly. The location was incredible, with great food and entertainment almost on tap. Marquee nightclub, a plethora of bars and world-class food were just a short elevator ride away. The city view apartments definitely live up to their name, with the afternoon views of the city skyline and Harbour Bridge making me damn proud to be a Sydneysider. Beds were incredibly comfortable (according to my brother, who does like them on the firm side), but I do think it's about time to upgrade the living area sofas and audio visual equipment. At the price I would expect the hotel to keep up with the times: at the very least new-ish LCD TV's with USB inputs and A/V receivers; at the most, support for airplay and bluetooth streaming. That being said, I think all hotels are lagging in this regard. Overall a very satisfactory stay.

Reviewed July 24, 2014

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9.3
Exceptional
Samantha from Australia
Group
Stayed 1 night in June 2012

exciting BIG hotel & great location!”

Theatre, casino, food court, darling harbour short walk

the 3 of us girls stayed here, was going to share beds as they only do 2 queen beds in a room. they free upgraded us to a 2 bedroom apartment with 3 beds & view of harbour it was great! less than 5 mins walk to darling harbours shops restaurants etc. our reason for staying here was to see a musical at the lyrics theatre loctaed in the complex. this hotel is massive has affordable food areas & fine dining, casino, classy shopping, carparking on site, fantastic!

Reviewed June 07, 2012

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9.2
Exceptional
Cassandra from Australia
Couple
Premium Harbour View Room
Stayed 3 nights in October 2019

Exceptional”

Lovely hotel in a quiet yet convenient area of Sydney, close to ferry transport. Requested a harbour view room and paid the higher price and got a partial view out of a very small window. There was building works going on outside which let down the harbour view. Disappointing but was the only let down.

Reviewed October 22, 2019

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10.0
Exceptional
Sandy from Singapore
Business traveler
Superior Room
Stayed 1 night in March 2019

This hotel is nothing but fantastic. Located at a convenient spot in Darling Harbour. ”

Rooms are clean and comfortable. Staffs are so friendly and ready to help when I asked for directions. Located at a convenient spot on Darling Harbour and near to Sydney Fish Market.

Reviewed March 29, 2019

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9.2
Exceptional
Adin from Australia
Business traveler
Superior Room
Stayed 1 night in September 2019

Appreciated our surprise upgrade”

Upon arrival were so surprised to be able to check in early, and then a bonus upgrade to a stunning suite. Really wish we had booked a longer stay! Rooms where stunning and almost everything you could possibly need. Just a couple of minor gripes, needed a towel rail, and waste bin in the powder room, and instructions for the fancy coffee machine, but all in all we thoroughly loved the whole experience at the Star Grand Hotel. Will definitely be back!

Reviewed September 25, 2019

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10.0
Exceptional
Winthrop from Australia
Business traveler
Superior Room
Stayed 1 night in February 2019

Amazing....if I can only give more than 5 star”

This is so far the best hotel that I stayed in my life. I can't find the right word how satisfied I was with the service and how I and my friend was treated on our stay. We were pampered. I booked two two rooms and both was upgraded to suites. One of which I found out is one of the luxurious and expensive suite they have. I can't believe it. Great view. The view are magnificent. Spotless and modern. Comfortable bed. Great facilities. I highly recommend this hotel and will definitely come back. Great breakfast too. Thank you Astral and the staff for making our last stay memorable. You definitely deserved more than 5 star. I may miss missed something on this review but everything was really great. I will be back soon and for more stay. I will move my loyalty to this hotel from my loyalty to a chain of hotels for 3 years. You are definitely better than them.

Reviewed February 02, 2019

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9.6
Exceptional
Ali from Australia
Couple
Premium Harbour View Room
Stayed 1 night in January 2020

Sensational ”

Beautiful hotel and very hospitable and welcoming staff. We were celebrating our Anniversary in Sydney and gifted a bottle of Chandon! Overall great experience, good location and nice views of the harbour. would like to thank the staff again. We’ll be back on our next Sydney trip. highly recommended!

Reviewed January 31, 2020

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