9.2
Exceptional
/10
(1,480 reviews)See what guests said
Housekeeping5
Breakfast1
See map
8.3
Excellent
Location rating score
Excellent location
Parking
FREE
Popular landmarks
Faberge Museum 1.26 km
Grand Palace 1.41 km
State Russian Museum 1.81 km
Church of the Savior on Blood 2.03 km
Dvortsovaya Pl (Palace Sq) 2.3 km
St Isaac’s Cathedral 2.41 km
State Hermitage Museum 2.52 km
Palace Bridge 2.78 km
Grand Maket Russia Interactive Museum 4.01 km
Peterhof Palace 24.62 km
Nearby landmarks
Rimsky-Korsakov Flat-Museum 280 m
Zerno Istiny 290 m
Profitable House of Sh.Z. Korf 310 m
Dostoevsky Monument 340 m
Griboedov 390 m
Jazz Philharmonic Hall 400 m
Pivnaya 0.5 440 m
Zvenigorodskaya Metro Station 460 m
Vladimirskaya Metro Station 520 m
Bust of Lomonosov 530 m
The State Hermitage Museum Official Hotel

"Thank you very much for your hospitality."

Dr-Anna - May 1, 2019

Premium Double Room - Guestroom The State Hermitage Museum Official Hotel
Interior view The State Hermitage Museum Official Hotel
Interior view The State Hermitage Museum Official Hotel
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5-star Hotel
Free Wi-Fi

The State Hermitage Museum Official Hotel

10 Pravdy Str., Tsentralny District, Saint Petersburg, Russia, 191119 - See map
Wellness activities
Spa & Beauty
Hygiene Plus

This property has self-selected and self-certified the following hygiene measures. Learn more

Safety Features
Daily disinfection in common areas
Staff trained in safety protocol
Temperature check for guests and staff
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Property highlightsRead all 1,480 reviews
Exceptional comfort
9.7 room quality and comfort
Exceptional cleanliness
9.6 rating for cleanliness
Exceptional service
9.3 rating for service
Exceptional facilities on premise
9.2 facilities on premise

The staff for us stood out magnificently especially the cleaning ladies who we saw every day.

Ablanvi | September 5, 2018

The hotel was bigger that I expected but at the same time very cosy and richly decorated.

Ablanvi | September 5, 2018

A very comfortable a nice hotel with extremely helpful and friendly staff.

peter | January 7, 2019

The structure and furnishings of the hotel are superb.

Vanessa | September 25, 2018

This is a very clean hotel, very friendly staff.

Dr-Anna | May 1, 2019

We were very happy with buffet breakfast.

Dr-Anna | May 1, 2019

  • 460 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Saint Petersburg every 33 minutes on Agoda.com
Value for money9.0
Distance to city center6.5 km
Location rating8.3
Nearest airportPulkovo Airport (LED)
Distance to airport14.3 km

Rooms available at The State Hermitage Museum Official Hotel

9.7
Exceptional
Room comfort & quality
Presidential Suite
Presidential Suite
...
  • Room size: 116 m²/1249 ft²
  • Balcony/terrace
  • 1 king bed
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Hermitage Suite
Hermitage Suite
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
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Premium Double Room
Premium Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 super king bed
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Imperial Suite
Imperial Suite
...
  • Room size: 77 m²/829 ft²
  • Balcony/terrace
  • 1 queen bed
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Suite
Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Junior Suite
Junior Suite
...
  • Room size: 44 m²/474 ft²
  • City view
  • 2 single beds and 1 king be...
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 double bed
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds and 1 double ...
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Double or Twin
Double or Twin
...
    Enter dates to see prices
    Imperial Suite
    Imperial Suite
    ...
    • Room size: 77 m²/829 ft²
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at The State Hermitage Museum Official Hotel?

    Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The State Hermitage Museum Official Hotel?

    The State Hermitage Museum Official Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of RUB 5500. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The State Hermitage Museum Official Hotel also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, The State Hermitage Museum Official Hotel has a car park available for guests. Car parking is free for guests. Self-parking is conveniently available at the property. If you're looking for an easy way to get around Saint Petersburg with private transportation, the hotel can arrange taxi service.

    What is the smoking policy at The State Hermitage Museum Official Hotel?

    The State Hermitage Museum Official Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    Property ranking|Compared to 7,724 Saint Petersburg properties
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    Value for money score
    9.0/10
    Service score
    9.3/10
    Cleanliness score
    9.6/10
    Room comfort score
    9.7/10
    Better than
    99
    %
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    Better than
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    Better than
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    Overall rating:
    9.2
    Exceptional
    1,480 reviews
    Cleanliness
    9.6
    Facilities
    9.2
    Location
    8.3
    Read all reviews >
    What travelers say they love:
    The hotel is very good.
    shun L. from Hong Kong
    Couple
    More about The State Hermitage Museum Official Hotel

    More about The State Hermitage Museum Official Hotel

    Nestled in the heart of Tsentralny District, The State Hermitage Museum Official Hotel is an ideal spot from which to discover Saint Petersburg. The excitement of the city center is only 6.5 km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    Offering hotel guests superior services and a broad range of amenities, The State Hermitage Museum Official Hotel is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out.

    The State Hermitage Museum Official Hotel is home to 126 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, carpeting, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub. The hotel offers many unique recreational opportunities such as fitness center, sauna, indoor pool, spa, massage. With an ideal location and facilities to match, The State Hermitage Museum Official Hotel hits the spot in many ways.

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    Most talked about facilities

    Housekeeping
    5 mentions
    Breakfast
    2 mentions
    Internet
    1 mention

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Continental
    Halal
    Vegetarian
    Vegan
    Gluten-free

    Restaurants on site

    Екатерина Великая
    Cuisine:European, French, Russian
    Menu:Buffet, A-la-carte
    Микеланджело
    Cuisine:European, Italian
    Menu:Buffet
    Лобби бар
    Cuisine:European, Italian, Russian
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The State Hermitage Museum Official Hotel from real guests

    Overall rating
    9.2
    Exceptional
    From 1480 reviews
    9.6Cleanliness
    9.6Room comfort and quality
    9.3Service
    Agoda Reviews (144)Booking.com Reviews (1336)
    Rating via Agoda9.1
    /
    10
    Exceptional
    Cleanliness9.6
    Facilities9.2
    Location8.3
    Room comfort and quality9.7
    Service9.3
    Value for money9.0
    High score for Saint Petersburg
    Rating
    9+ Exceptional (57)
    8-9 Excellent (19)
    7-8 Very Good (10)
    6-7 Good (0)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (18)
    Jun - Aug (24)
    Sep - Nov (33)
    Dec - Feb (14)
    Don't miss out!Users are booking a place in Saint Petersburg every 33 minutes on Agoda.com
    All guests (144)
    All room types
    All languages

    Show reviews that mention 

    Showing 89 verified guest comments
    12345
    10.0
    Exceptional
    James from United States
    Couple
    Premium Double Room
    Stayed 3 nights in November 2015

    Excellent three night stay!”

    The hotel is breathtaking and so was our room. Very friendly and helpful staff ,all ways with a smile and they all spoke good English. The location was perfect for our taste.

    Our three night stay was unforgettable. The room was beautiful, spotless and very comfortable. I had my 70th birthday while I was there. When we came back at the hotel that night they supersized me with a birthday cake in our room. the cake was moist and so delicious. Thank you so very much for everything. I would come back here and stay. I would recommend it to everyone including my friends if ever they travel to Saint Petersburg Russia. Excellent hotel in a great location.

    Reviewed November 20, 2015
    9.7
    Exceptional
    Na from China
    Group
    Premium Double Room
    Stayed 2 nights in September 2015

    it is very a enjoyable stay ”

    staff warmness, splendid decoration, connection to The Hermitage Museum

    My friends and I enjoy very much stay in this hotel. All the staff could speck English, even the door man, which makes us touched, as we have been suffering to stay in Moscow for couple of days due to difficult communication problem. It is also convenience that the hotel has shuttle bus to Hermitate Museum, which is very convenient. Compared to the other 5 stars hotel, the price is also reasonable. I would recommend this hotel if my friend travel to St. Petersburg.

    Reviewed October 05, 2015
    9.6
    Exceptional
    PANAGIOTA from Qatar
    Solo traveler
    Junior Suite
    Stayed 1 night in July 2016

    Culture visit”

    The hotel is excellent. The rooms superb. The staff very friendly and especially Helena was really very helpful with everything. Very clean, complimentary fruits, the location even though it was not next to Hermitage, it was not far away from the "culture center". Of course you have the privilege to buy your Hermitage ticket there and transferred there by the complimentary bus without staying in queue for hours. I will definitely recommend to everybody this hotel.

    Reviewed July 25, 2016
    9.7
    Exceptional
    Leigh from United States
    Couple
    Premium Double Room
    Stayed 2 nights in September 2015

    Wonderful stay at this hotel”

    Luxurious atmosphere, excellent customer service (with excellent English), opera singer in lobby

    Our stay there was absolutely wonderful, and my only regret is that we could not stay longer. We appreciated the very good service, and the fact that all of the employees with whom we dealt spoke excellent English and were patient with us in giving directions and other matters. Even though we didn't book the most expensive suite, we found our room luxurious. The hotel ran shuttles 3 times per day to the Hermitage, which was appreciated (although more frequent shuttle service, and shuttle service to Nevsky Prospect, as well, would be a great addition). They also had a singer the first night, but, unfortunately, we missed most of her performance due to the late hour we arrived. We would definitely stay there again.

    Reviewed September 08, 2015
    8.8
    Excellent
    peter from Hong Kong
    Family with young children
    Premium Double Room
    Stayed 3 nights in December 2018

    Holiday”

    A very comfortable a nice hotel with extremely helpful and friendly staff. the only warning is that it is about 2 kilometers from the Hermitage museum as not clear. They have shuttle bus and also not far to walk to a Metro

    Reviewed January 07, 2019
    9.3
    Exceptional
    Peter from United Kingdom
    Couple
    Premium Double Room
    Stayed 4 nights in July 2015

    Weekend break”

    Size of room, buy tickets for hermitage in lobby, location is the cool section of town

    Stay was very good - liked everything. Tip there is a computer in the lobby selling hermitage tickets, this can save hours waiting to buy tickets at the hermitage in town. Staff could be a bit more forthcoming with giving helpful infro e.g Recommend places to eat, how to get round the Q's at sites etc.

    Reviewed July 09, 2015
    9.0
    Exceptional
    KAI from Hong Kong
    Couple
    Superior Double or Twin Room
    Stayed 1 night in October 2015

    Beautiful Decoration and Good Service”

    (1) Becautiful Hotel Decoration (2) Good Service & friendly Staff (3) Good taste breakfast

    I stay this 5 stars hotel one night in 28th October,2015. The comment shown as follows: (1) Becautiful Hotel Decoration, the lobby decoration is very Deluxe, golden design, like a palace. (2) Good Service of staff, the staff is friendly, helpful, pleasure. The housekeeping staff is politely & heleful, because i always ask them to take bottles water. (3) Good Taste of breakfast, especially Saushi & cakes. but not more choice with other (e.g. ham, fruit, etc) (4) Location is not too near subway station. I use 15 mins walk from Metro station to Hotel. (5) The price is little expensive, I use SGD 220 to book 1 night room. The breakfast is charged me RUB1400 each person. (6) The pillow & Bed is comfortable for sleeping, reach 5 stars hotel standard. Overall, i recommended this hotel to my friend.

    Reviewed November 08, 2015
    9.3
    Exceptional
    Sudeep from India
    Couple
    Superior Double or Twin Room
    Stayed 3 nights in September 2015

    First visit to St Petersburg”

    The high standard of furnishings and finish, The spaciousness of the place and the neatly turned out and helpful staff

    In one word excellent! I have just one note of caution - the Concierge service appears to run as a profit center and pricing for services is non-transparent. As an example, I requested for transportation to the airport for Sept 23 and I was told it would cost Rub 3000. Another day I was standing at the counter waiting for the Concierge and the guest ahead of me was arranging transportation to the airport and he was priced at Rub 1800. The explanation provided to me was that if charged to the rom the same car which costs 1800, is charged at 3000. If you pay the driver directly, it costs 1800. Any tickets reserved through the Concierge also carry a large markup. I paid Rub 1400 for a boat cruise which was available at Rub 1050 online and this was after paying the Concierge in cash for the tickets. So be careful in how you use the Concierge. Otherwise an exceptional hotel. The location is convenient as its close to eating options, but not is a very upmarket area.

    Reviewed September 24, 2015
    9.3
    Exceptional
    Wai from Hong Kong
    Solo traveler
    Junior Suite
    Stayed 7 nights in September 2015

    A great hotel in St. Petersburg”

    1. The staff is nice & help, 2. the condition of the hotel is very good and, 3. the VIP service to buy the Museum ticket

    It is a great hotel and the staffs we met are nice and very helpful. There is no doubt I will recommend it to all my friends who will go to St. Petersburg

    Reviewed September 29, 2015
    10.0
    Exceptional
    Adam from United States
    Couple
    Premium Double Room
    Stayed 5 nights in August 2015

    Superb!!!!”

    Cleanliness, comfort, staff

    An overall excellent experience, would highly recommend this hotel to anyone staying in St Petersburg, you will not be disappointed!!!

    Reviewed August 15, 2015
    7.2
    Very good
    Neil from United Arab Emirates
    Couple
    Superior Double or Twin Room
    Stayed 4 nights in April 2016

    Short Visit to Attend Wedding”

    Respecting the lengthened period of daylight due to the cities geographical location, I requested on THREE SEPARATE occasions for housekeeping/maintenance to repair the 'blackout' curtain that would not close properly. This was eventually addressed only after me have to perform which should never have been allowed to escalate to should levels occur had the hotel staff carried out their respective duties appropriately in the first instance. On another note, my original reservation had stated that my preferred room option was one that had a 'view'. This request was obviously overlooked and not respected, as the room finally allocated was positioned at one of extreme corners of the hotel where windows from adjacent buildings were mere 'meters' away from the hotel bedroom, which we found rather obtrusive to say the least.

    Reviewed May 01, 2016
    9.6
    Exceptional
    Ablanvi from United Kingdom
    Family with young children
    Junior Suite
    Stayed 7 nights in August 2018

    Wonderful staff, spotless hotel, elegantly decorated too.”

    The hotel was bigger that I expected but at the same time very cosy and richly decorated. The staff for us stood out magnificently especially the cleaning ladies who we saw every day. They were so kind, polite, hard working and always with an amazing smile. And so was the lady at the hotel shop. I can’t wait to go back.

    Reviewed September 05, 2018
    9.2
    Exceptional
    Bobby from United States
    Couple
    Junior Suite
    Stayed 6 nights in October 2016

    Nice hotel.”

    Good price, and clean comfortable rooms, a little off the beaten path. The food prices however are absolutely exorbitant ($25 for a hamburger.) Would stay there again.

    Reviewed October 11, 2016
    8.7
    Excellent
    Richard from Singapore
    Couple
    Premium Double Room
    Stayed 5 nights in August 2014

    Thumbs Up!”

    Clean; Comfort; Location

    Checking in was very pleasant and smooth. Staff were very friendly from the doorman to the front desk to the chambermaids. Rooms were very clean and comfortable. Room amenities and toiletries were more than adequate although the toiletry refills were every other day, probably the product brand they were using (Hermes). Chambermaids were very fast and efficient. Breakfast spread was great and special mention to Julia and Alena who greeted us every morning with big smiles that made us feel at home. Location isn't all that great but a short 10-12 minute walk in either direction will bring you to a metro station. Would definitely stay here again. Highly Recommended!!

    Reviewed October 04, 2014
    10.0
    Exceptional
    Dr-Anna from United Kingdom
    Family with teens
    Superior Double or Twin Room
    Stayed 8 nights in April 2019

    Excellent stay, we found our new home in St Petersburg. ”

    This is a very clean hotel, very friendly staff. We were very happy with buffet breakfast. Lots of traditional food. You can get real test of Russia in the hotel’s restaurants. Thank you very much for your hospitality.

    Reviewed May 01, 2019
    9.6
    Exceptional
    shun from Hong Kong
    Couple
    Premium Double Room
    Stayed 1 night in June 2017

    Rating 9.8”

    The hotel is very good. The only thing has to improve is Wifi signal. My room Wifi signal is very weak. I cannot access to Aeroflot website.

    Reviewed June 12, 2017
    8.4
    Excellent
    Atiar from United States
    Family with young children
    Superior Double or Twin Room
    Stayed 1 night in June 2016

    Nice clean Hotel, so so location”

    Nice hotel, very friendly staff. The manager (most likely, a pretty woman) wasn't agreeable to our extending stay by few hours although the staff said they could. We checked in at 10 pm without a hitch. However, she arranged to keep our luggage in storage longer. A bit pricey for the location. very clean.

    Reviewed June 14, 2016
    10.0
    Exceptional
    MIAOYAO from China
    Solo traveler
    Superior Double or Twin Room
    Stayed 1 night in October 2015

    Amazing experience!”

    Best service;convenient to the museum;good location

    Wonderful!Everyone in the hotel is kind and helpful, the harp playing and opera singing in the hall is great!

    Reviewed October 05, 2015
    8.0
    Excellent
    Vanessa from Australia
    Couple
    Premium Double Room
    Stayed 2 nights in September 2018

    Beautiful hotel”

    The structure and furnishings of the hotel are superb. However perhaps because of the apparent lack of guests it felt sterile and unwelcoming. No one in the restaurant, an empty lobby, 4 staff watching you made it feel as if you had accidentally wandered on to a film set where you were not supposed to be.

    Reviewed September 25, 2018
    9.3
    Exceptional
    NALAE from South Korea
    Couple
    Superior Double or Twin Room
    Stayed 2 nights in May 2015

    Had a pleasant stay”

    kind staff, nice interior

    the room is quite cozy but I understand it is very good in Russia. All staff were nice and helpful.

    Reviewed January 22, 2016
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    • Excellent location
    • Faberge Museum
    • Vladimirskaya Metro Station is within 0.52 km