The State Hermitage Museum Official Hotel
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The State Hermitage Museum Official Hotel

10 Pravdy Str., Tsentralny District, Saint Petersburg, Russia, 191119
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Premium Double or Twin Room - Bathroom The State Hermitage Museum Official Hotel
Premium Double or Twin Room - Bathroom
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    Interior view The State Hermitage Museum Official Hotel
    Interior view The State Hermitage Museum Official Hotel
    Ballroom The State Hermitage Museum Official Hotel
    Hermitage Suite  The State Hermitage Museum Official Hotel
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    Lobby The State Hermitage Museum Official Hotel

    Guest reviews

    9.1
    Exceptional
    /10
    (118 reviews)See what guests said
    8.4
    Excellent

    "Nice hotel, very friendly staff."

    Atiar

    -

    June 14, 2016

    9.7
    Exceptional cleanliness
    Recommended by 100% of guests

    Property highlights

    Things you'll love

    • 460 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    Excellent
    Location
    8.3
    See map
    Excellent location
    Nearby
    Popular
  • Rimsky-Korsakov Flat-Museum280 m
  • Zerno Istiny290 m
  • Griboedov390 m
  • Jazz Philharmonic Hall400 m
  • Pivnaya 0.5440 m
  • Zvenigorodskaya Metro Station460 m
  • Vladimirskaya Metro Station520 m
  • Kuznechny Market540 m
  • Dostoevskaya Metro Station560 m
  • Dostoevsky Museum580 m
  • This property is in high demand!

    Last booked 7 hours ago

    Value for money9.0
    Distance to city center6.5 km
    Location rating8.3
    Nearest airportPulkovo Airport (LED)
    Distance to airport14.3 km
    Select your room
    9.7
    Exceptional
    Room comfort & quality
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 116 m²/1249 ft²
    • Balcony/terrace
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    Hermitage Suite
    Hermitage Suite
    ...
    • Room size: 57 m²/614 ft²
    • City view
    • 1 king bed
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    Suite
    Suite
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 king bed
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    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 double bed
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    Junior Suite
    Junior Suite
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 2 single beds and 1 king be...
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    Superior Double or Twin Room
    Superior Double or Twin Room
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 2 single beds and 1 double ...
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    Double Or Twin Luxury
    Double Or Twin Luxury
    ...
    • Room size: 40 m²/431 ft²
    • Shower
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    Double Single Use Luxury
    Double Single Use Luxury
    ...
    • Room size: 40 m²/431 ft²
    • Shower
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    Premium Double or Twin Room
    Premium Double or Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds or 1 double b...
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    Double Single Use Superior
    Double Single Use Superior
    ...
    • Room size: 30 m²/323 ft²
    • Shower
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    Have a question for The State Hermitage Museum Official Hotel?

    What people love about the property

    • 9.6
      Exceptional

      "The hotel was bigger that I expected but at the same time very cosy and richly decorated."

      Ablanvi

      |

      September 5, 2018

    • 8.4
      Excellent

      "Nice staff and good breakfast"

      Jenny

      |

      January 12, 2018

    • 9.6
      Exceptional

      "The hotel is very good."

      shun L.

      |

      June 12, 2017

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    More about The State Hermitage Museum Official Hotel

    More about The State Hermitage Museum Official Hotel

    8.8
    Excellent

    "A very comfortable a nice hotel with extremely helpful and f..."

    peter

    |

    January 7, 2019

    An overview

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    What they offer

    8.4
    Excellent

    "very clean room."

    Jenny

    |

    January 12, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (118)Booking.com Reviews (985)
    9.1
    /
    10
    Exceptional
    Cleanliness9.7
    Facilities9.2
    Location8.3
    Room comfort and quality9.7
    Service9.4
    Value for money9.0
    Provided by verified guests of Agoda
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    All guests (118)
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    Showing 78 verified guest comments
    1234
    8.8
    Excellent
    peter from Hong Kong
    Family with young children
    Premium Double or Twin Room
    Stayed 3 nights in December 2018
    Holiday”
    A very comfortable a nice hotel with extremely helpful and friendly staff. the only warning is that it is about 2 kilometers from the Hermitage museum as not clear. They have shuttle bus and also not far to walk to a Metro
    Reviewed January 07, 2019
    9.0
    Exceptional
    KAI from Hong Kong
    Couple
    Superior Double or Twin Room
    Stayed 1 night in October 2015
    Beautiful Decoration and Good Service”
    (1) Becautiful Hotel Decoration (2) Good Service & friendly Staff (3) Good taste breakfast
    I stay this 5 stars hotel one night in 28th October,2015. The comment shown as follows: (1) Becautiful Hotel Decoration, the lobby decoration is very Deluxe, golden design, like a palace. (2) Good Service of staff, the staff is friendly, helpful, pleasure. The housekeeping staff is politely & heleful, because i always ask them to take bottles water. (3) Good Taste of breakfast, especially Saushi & cakes. but not more choice with other (e.g. ham, fruit, etc) (4) Location is not too near subway station. I use 15 mins walk from Metro station to Hotel. (5) The price is little expensive, I use SGD 220 to book 1 night room. The breakfast is charged me RUB1400 each person. (6) The pillow & Bed is comfortable for sleeping, reach 5 stars hotel standard. Overall, i recommended this hotel to my friend.
    Reviewed November 08, 2015
    9.3
    Exceptional
    Peter from United Kingdom
    Couple
    Premium Double or Twin Room
    Stayed 4 nights in July 2015
    Weekend break”
    Size of room, buy tickets for hermitage in lobby, location is the cool section of town
    Stay was very good - liked everything. Tip there is a computer in the lobby selling hermitage tickets, this can save hours waiting to buy tickets at the hermitage in town. Staff could be a bit more forthcoming with giving helpful infro e.g Recommend places to eat, how to get round the Q's at sites etc.
    Reviewed July 09, 2015
    8.0
    Excellent
    Vanessa from Australia
    Couple
    Premium Double or Twin Room
    Stayed 2 nights in September 2018
    Beautiful hotel”
    The structure and furnishings of the hotel are superb. However perhaps because of the apparent lack of guests it felt sterile and unwelcoming. No one in the restaurant, an empty lobby, 4 staff watching you made it feel as if you had accidentally wandered on to a film set where you were not supposed to be.
    Reviewed September 25, 2018
    9.6
    Exceptional
    Ablanvi from United Kingdom
    Family with young children
    Junior Suite
    Stayed 7 nights in August 2018
    Wonderful staff, spotless hotel, elegantly decorated too.”
    The hotel was bigger that I expected but at the same time very cosy and richly decorated. The staff for us stood out magnificently especially the cleaning ladies who we saw every day. They were so kind, polite, hard working and always with an amazing smile. And so was the lady at the hotel shop. I can’t wait to go back.
    Reviewed September 05, 2018
    10.0
    Exceptional
    jose from Chile
    Couple
    Premium Double or Twin Room
    Stayed 3 nights in October 2018
    Perfect”
    Go and dream
    Reviewed October 29, 2018
    9.6
    Exceptional
    PANAGIOTA from Qatar
    Solo traveler
    Junior Suite
    Stayed 1 night in July 2016
    Culture visit”
    The hotel is excellent. The rooms superb. The staff very friendly and especially Helena was really very helpful with everything. Very clean, complimentary fruits, the location even though it was not next to Hermitage, it was not far away from the "culture center". Of course you have the privilege to buy your Hermitage ticket there and transferred there by the complimentary bus without staying in queue for hours. I will definitely recommend to everybody this hotel.
    Reviewed July 25, 2016
    8.4
    Excellent
    Atiar from United States
    Family with young children
    Superior Double or Twin Room
    Stayed 1 night in June 2016
    Nice clean Hotel, so so location”
    Nice hotel, very friendly staff. The manager (most likely, a pretty woman) wasn't agreeable to our extending stay by few hours although the staff said they could. We checked in at 10 pm without a hitch. However, she arranged to keep our luggage in storage longer. A bit pricey for the location. very clean.
    Reviewed June 14, 2016
    10.0
    Exceptional
    James from United States
    Couple
    Premium Double or Twin Room
    Stayed 3 nights in November 2015
    Excellent three night stay!”
    The hotel is breathtaking and so was our room. Very friendly and helpful staff ,all ways with a smile and they all spoke good English. The location was perfect for our taste.
    Our three night stay was unforgettable. The room was beautiful, spotless and very comfortable. I had my 70th birthday while I was there. When we came back at the hotel that night they supersized me with a birthday cake in our room. the cake was moist and so delicious. Thank you so very much for everything. I would come back here and stay. I would recommend it to everyone including my friends if ever they travel to Saint Petersburg Russia. Excellent hotel in a great location.
    Reviewed November 20, 2015
    9.7
    Exceptional
    Na from China
    Group
    Premium Double or Twin Room
    Stayed 2 nights in September 2015
    it is very a enjoyable stay ”
    staff warmness, splendid decoration, connection to The Hermitage Museum
    My friends and I enjoy very much stay in this hotel. All the staff could speck English, even the door man, which makes us touched, as we have been suffering to stay in Moscow for couple of days due to difficult communication problem. It is also convenience that the hotel has shuttle bus to Hermitate Museum, which is very convenient. Compared to the other 5 stars hotel, the price is also reasonable. I would recommend this hotel if my friend travel to St. Petersburg.
    Reviewed October 05, 2015
    9.3
    Exceptional
    Sudeep from India
    Couple
    Superior Double or Twin Room
    Stayed 3 nights in September 2015
    First visit to St Petersburg”
    The high standard of furnishings and finish, The spaciousness of the place and the neatly turned out and helpful staff
    In one word excellent! I have just one note of caution - the Concierge service appears to run as a profit center and pricing for services is non-transparent. As an example, I requested for transportation to the airport for Sept 23 and I was told it would cost Rub 3000. Another day I was standing at the counter waiting for the Concierge and the guest ahead of me was arranging transportation to the airport and he was priced at Rub 1800. The explanation provided to me was that if charged to the rom the same car which costs 1800, is charged at 3000. If you pay the driver directly, it costs 1800. Any tickets reserved through the Concierge also carry a large markup. I paid Rub 1400 for a boat cruise which was available at Rub 1050 online and this was after paying the Concierge in cash for the tickets. So be careful in how you use the Concierge. Otherwise an exceptional hotel. The location is convenient as its close to eating options, but not is a very upmarket area.
    Reviewed September 24, 2015
    9.7
    Exceptional
    Leigh from United States
    Couple
    Premium Double or Twin Room
    Stayed 2 nights in September 2015
    Wonderful stay at this hotel”
    Luxurious atmosphere, excellent customer service (with excellent English), opera singer in lobby
    Our stay there was absolutely wonderful, and my only regret is that we could not stay longer. We appreciated the very good service, and the fact that all of the employees with whom we dealt spoke excellent English and were patient with us in giving directions and other matters. Even though we didn't book the most expensive suite, we found our room luxurious. The hotel ran shuttles 3 times per day to the Hermitage, which was appreciated (although more frequent shuttle service, and shuttle service to Nevsky Prospect, as well, would be a great addition). They also had a singer the first night, but, unfortunately, we missed most of her performance due to the late hour we arrived. We would definitely stay there again.
    Reviewed September 08, 2015
    8.7
    Excellent
    Richard from Singapore
    Couple
    Premium Double or Twin Room
    Stayed 5 nights in August 2014
    Thumbs Up!”
    Clean; Comfort; Location
    Checking in was very pleasant and smooth. Staff were very friendly from the doorman to the front desk to the chambermaids. Rooms were very clean and comfortable. Room amenities and toiletries were more than adequate although the toiletry refills were every other day, probably the product brand they were using (Hermes). Chambermaids were very fast and efficient. Breakfast spread was great and special mention to Julia and Alena who greeted us every morning with big smiles that made us feel at home. Location isn't all that great but a short 10-12 minute walk in either direction will bring you to a metro station. Would definitely stay here again. Highly Recommended!!
    Reviewed October 04, 2014
    8.4
    Excellent
    Jenny from Australia
    Solo traveler
    Premium Double or Twin Room
    Stayed 1 night in January 2018
    Clean and quiet”
    A bit far from major attraction. But very clean room. Nice staff and good breakfast
    Reviewed January 12, 2018
    9.6
    Exceptional
    Tracy from United States
    Solo traveler
    Superior Double or Twin Room
    Stayed 4 nights in March 2016
    Best hotel”
    Best hotel I have ever stayed in!
    Reviewed March 29, 2016
    9.3
    Exceptional
    NALAE from South Korea
    Couple
    Superior Double or Twin Room
    Stayed 2 nights in May 2015
    Had a pleasant stay”
    kind staff, nice interior
    the room is quite cozy but I understand it is very good in Russia. All staff were nice and helpful.
    Reviewed January 22, 2016
    9.0
    Exceptional
    Ka from Hong Kong
    Couple
    Premium Double or Twin Room
    Stayed 3 nights in November 2014
    GREAT!”
    CLEAN, CONFORT, AND GREAT
    Is very good... CLEAN, VERY CONFORT AND GREAT Environment
    Reviewed November 10, 2014
    7.2
    Very good
    Neil from United Arab Emirates
    Couple
    Superior Double or Twin Room
    Stayed 4 nights in April 2016
    Short Visit to Attend Wedding”
    Respecting the lengthened period of daylight due to the cities geographical location, I requested on THREE SEPARATE occasions for housekeeping/maintenance to repair the 'blackout' curtain that would not close properly. This was eventually addressed only after me have to perform which should never have been allowed to escalate to should levels occur had the hotel staff carried out their respective duties appropriately in the first instance. On another note, my original reservation had stated that my preferred room option was one that had a 'view'. This request was obviously overlooked and not respected, as the room finally allocated was positioned at one of extreme corners of the hotel where windows from adjacent buildings were mere 'meters' away from the hotel bedroom, which we found rather obtrusive to say the least.
    Reviewed May 01, 2016
    9.6
    Exceptional
    shun from Hong Kong
    Couple
    Premium Double or Twin Room
    Stayed 1 night in June 2017
    Rating 9.8”
    The hotel is very good. The only thing has to improve is Wifi signal. My room Wifi signal is very weak. I cannot access to Aeroflot website.
    Reviewed June 12, 2017
    9.2
    Exceptional
    Bobby from United States
    Couple
    Junior Suite
    Stayed 6 nights in October 2016
    Nice hotel.”
    Good price, and clean comfortable rooms, a little off the beaten path. The food prices however are absolutely exorbitant ($25 for a hamburger.) Would stay there again.
    Reviewed October 11, 2016
    1234
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    • Excellent location
    • Faberge Museum
    • Vladimirskaya Metro Station is within 0.52 km