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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Hygiene Plus
Located in heart of Colombo
Front desk [24-hour]
Airport transfer
Great Breakfast
Free Wi-Fi
Free parking
Front desk [24-hour]
Fitness center
Restaurant
Bar
Airport transfer
Family room
3 travelers have booked today.
Based on 2,391 verified reviews
9.0
8.3
8.3
8.1
7.9
7.6
Nearest transportation options
•
Secretariat is within 0.44 km
Location rating score
There are 80 places in walking distance!
| Value for money | 8.1 |
| Location rating | 9.0 |
| Nearest airport | Bandaranaike International Airport (CMB) |
| Distance to airport | 27.9 km |
Yes! The Steuart by Citrus offers fitness center that is ideally located on site, catering to your active needs to stay in condition while on holiday vacation. For more details, please contact the property for more information.
While remaining at The Steuart by Citrus, cherish your morning or evening wander at nearby park which include Galle Face Green, Jumbo Kiddies Park, and Stanley Janz Playground.
The Steuart by Citrus's policy regarding children's bedding considers guests age 7 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
The Steuart by Citrus has a total of 8 floors.
The Steuart by Citrus's most popular month where verified visitors have stayed the most is in November.
The Steuart by Citrus can speak up to 4 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.
Verified guests that stayed at The Steuart by Citrus have given this property a rating of 9.034 for its outstanding location as the primary highlight for their stay.
100.0% of our past visitor feedback have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for The Steuart by Citrus down in the review section.
Past solo travelers that have stayed at this property have given The Steuart by Citrus an average rating of 8.1. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Verified couple travelers that have stayed at this property have given The Steuart by Citrus an average rating of 8.1. You can look up on more detailed customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.
The nearest train, metro, or bus station is 107 Bus Station, 401.79 m away from The Steuart by Citrus.

Discover the Charm of The Steuart by Citrus in Colombo
Welcome to The Steuart by Citrus, a charming 4-star hotel located in the heart of Colombo, Sri Lanka. With its prime location and impeccable service, this hotel offers a delightful stay for both business and leisure travelers.
As you step into The Steuart by Citrus, you will be greeted by a warm and inviting atmosphere. The hotel features 50 beautifully appointed rooms, each designed with comfort and style in mind. Whether you are traveling alone or with your loved ones, you will find the perfect accommodation to suit your needs.
Check-in time at The Steuart by Citrus begins at 02:00 PM, allowing you to settle in and unwind after a long journey. The hotel's friendly and attentive staff will be there to assist you throughout your stay, ensuring a seamless and hassle-free experience. If you need to catch an early flight, rest assured that the hotel is conveniently located just 40 minutes away from the airport.
Families traveling with young children will appreciate The Steuart by Citrus' child policy. Children between the ages of 3 to 6 can stay free of charge, making it an ideal choice for a family getaway. The hotel's spacious rooms provide ample space for everyone to relax and enjoy their stay.
With its last renovation in 2015, The Steuart by Citrus combines modern amenities with a touch of traditional charm. The hotel's well-appointed rooms offer a cozy retreat, equipped with all the essential amenities to ensure a comfortable stay. Whether you are here for business or leisure, you will find everything you need right at your fingertips.
Come and experience the charm of The Steuart by Citrus in Colombo. Book your stay today and create unforgettable memories in this vibrant city.
Unwind and Indulge in Entertainment at The Steuart by Citrus
At The Steuart by Citrus in Colombo, Sri Lanka, guests can expect a delightful array of entertainment facilities to enhance their stay. Whether you're in the mood for a relaxing evening or a fun-filled night out, this hotel has it all. Start your evening by visiting the stylish bar, where you can sip on expertly crafted cocktails while enjoying panoramic views of the city. The bar offers a sophisticated ambiance, making it the perfect spot to unwind after a long day of exploring the city.
If you prefer to spend your time outdoors, the hotel's garden is a tranquil oasis where you can escape the hustle and bustle of the city. Take a leisurely stroll through the well-manicured grounds, or find a cozy spot to sit and enjoy a good book. The lush greenery and serene atmosphere create a peaceful setting for relaxation and rejuvenation.
For those who enjoy socializing and mingling with fellow travelers, the shared lounge/TV area is the ideal place to be. This communal space offers comfortable seating and a large TV, perfect for catching up on your favorite shows or engaging in lively conversations with other guests. Whether you're seeking solitude or social interaction, The Steuart by Citrus has entertainment facilities to cater to all your needs.
Stay Active at The Steuart by Citrus
At The Steuart by Citrus, we understand the importance of staying active even while on vacation. That's why we offer a range of top-notch sports facilities to cater to all your fitness needs. Our well-equipped fitness center is the perfect place to kickstart your day with a heart-pumping workout. With state-of-the-art cardio machines, strength training equipment, and free weights, you'll have everything you need to maintain your fitness routine. The fitness center is open 24/7, so you can exercise at your own convenience, whether it's early in the morning or late at night.
Convenience Facilities at The Steuart by Citrus
Experience unparalleled convenience at The Steuart by Citrus in Colombo, Sri Lanka. With a wide range of facilities designed to cater to your every need, this hotel ensures a hassle-free stay from start to finish.
Whether you need a midnight snack or a full-course meal, the 24-hour room service is at your beck and call. Indulge in delicious dishes from the comfort of your room, any time of the day. Additionally, the laundry service ensures that your clothes are fresh and clean throughout your stay, allowing you to pack light and travel worry-free.
For added convenience, the hotel offers a range of services including safety deposit boxes, concierge assistance, and luggage storage. Keep your valuables secure in the safety deposit boxes, rely on the knowledgeable concierge team for any assistance or recommendations, and store your luggage hassle-free.
Stay connected with complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work, stream your favorite shows, or simply stay in touch with loved ones, you can do it all with ease.
To make your stay even more convenient, the hotel offers express check-in/check-out services, ensuring a seamless arrival and departure experience. Additionally, the daily housekeeping service ensures that your room is always fresh and tidy, allowing you to relax and unwind in a clean and comfortable environment.
Lastly, for guests who smoke, the hotel provides a designated smoking area, allowing you to enjoy your cigarette without inconveniencing others.
Experience the utmost convenience at The Steuart by Citrus and enjoy a stress-free stay in Colombo, Sri Lanka.
Convenient Transport Facilities at The Steuart by Citrus
At The Steuart by Citrus in Colombo, Sri Lanka, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to make your stay with us as hassle-free as possible.
For those arriving by air, our airport transfer service ensures a smooth transition from the airport to the hotel. Our professional and friendly staff will be waiting to greet you upon arrival and assist with your luggage, allowing you to relax and enjoy the journey to the hotel.
Exploring the vibrant city of Colombo is made easy with our tour services. Whether you're interested in visiting historical landmarks, indulging in local cuisine, or discovering the city's hidden gems, our knowledgeable guides will ensure you have an unforgettable experience.
If you prefer to have your own transportation, we provide car hire services. Whether you're planning to explore the city at your own pace or embark on a road trip to nearby attractions, our well-maintained vehicles are at your disposal.
For guests with their own vehicles, we offer valet parking and a car park free of charge, ensuring that you have a secure place to park throughout your stay.
If you're looking for a quick and convenient way to get around the city, our taxi service is available at your convenience. Our reliable drivers will take you to your desired destination, allowing you to sit back and enjoy the ride.
At The Steuart by Citrus, we prioritize your comfort and convenience, and our range of transport facilities is designed to enhance your stay and make your travel experience a breeze.
Indulge in Culinary Delights at The Steuart by Citrus
At The Steuart by Citrus, dining is an experience that will tantalize your taste buds and leave you craving for more. Whether you are a food enthusiast or simply seeking a delightful meal, this hotel offers a range of dining facilities to cater to your every need.
Start your day with a scrumptious breakfast buffet, where you can savor a wide selection of local and international delicacies. From freshly baked pastries to tropical fruits, there is something to please every palate. For those who prefer a lighter meal, a continental breakfast is also available.
Throughout the day, indulge in the convenience of 24-hour room service, allowing you to enjoy a delicious meal in the comfort of your own room. If you're in the mood for a quick bite or a refreshing beverage, head to the coffee shop, where you can relax and unwind while savoring a cup of freshly brewed coffee.
For a memorable dining experience, visit the hotel's restaurant, where skilled chefs prepare a variety of mouthwatering dishes using the finest ingredients. From authentic Sri Lankan cuisine to international favorites, every dish is crafted with passion and attention to detail.
If you're in the mood for some outdoor dining, make use of the BBQ facilities available at the hotel. Gather with your loved ones and enjoy a delightful evening under the stars, while savoring grilled specialties prepared to perfection.
With daily housekeeping services, you can rest assured that your dining experience will be accompanied by a clean and inviting atmosphere. The Steuart by Citrus takes pride in providing exceptional service and ensuring that every guest's culinary desires are met.
Indulge in a world of flavors and embark on a gastronomic journey at The Steuart by Citrus. From a hearty breakfast to a delectable dinner, this hotel's dining facilities are designed to satisfy even the most discerning palates.
Elegant Room Options at The Steuart by Citrus in Colombo
Discover the diverse range of rooms at The Steuart by Citrus, each designed to cater to different preferences and needs. The Deluxe Room with Courtyard View offers a spacious 34 square meters of comfort, featuring two semi-double beds that provide a cozy retreat amidst serene surroundings. For those seeking a more expansive stay, the Suite Room spans an impressive 275 square meters, available with either a single bed or a king bed, perfect for families or travelers desiring extra space and luxury. The Premium Room with City View provides a stylish 40 square meters of accommodation, equipped with two semi-double beds, offering guests a perfect blend of comfort and a vibrant cityscape backdrop.
Booking these rooms through Agoda ensures you receive the best prices available, allowing you to enjoy a premium stay without worrying about costs. The platform also guarantees a hassle-free booking experience, making it easy to secure your preferred room type quickly and securely. Whether you're traveling for business, leisure, or a special occasion, The Steuart by Citrus’s room options promise a memorable and comfortable stay in Colombo.
Discover the Vibrant Colombo World Trade Centre
Located in the heart of Colombo, Sri Lanka, the Colombo World Trade Centre is a must-visit destination for business travelers and tourists alike. This iconic landmark stands tall as a symbol of the city's economic growth and development. With its stunning architecture and strategic location, it serves as a hub for international trade and commerce.
The Colombo World Trade Centre is an architectural marvel, boasting a sleek and modern design that seamlessly blends with the city's skyline. The building consists of two towers connected by a beautiful atrium, creating a sense of grandeur and sophistication. As you step inside, you'll be greeted by a bustling atmosphere, with a myriad of shops, restaurants, and exhibition spaces.
Beyond its commercial significance, the Colombo World Trade Centre also offers breathtaking views of the city. Head up to the rooftop terrace and be mesmerized by panoramic vistas of the Indian Ocean, the bustling streets of Colombo, and the stunning sunset. Whether you're here for business or leisure, a visit to the Colombo World Trade Centre is sure to leave you with lasting memories of this vibrant city.
Traveling to The Steuart by Citrus from the Nearest Airports in Colombo, Sri Lanka
Located in the heart of Colombo World Trade Centre, The Steuart by Citrus offers a convenient and luxurious stay for travelers visiting Colombo, Sri Lanka. When it comes to getting to the hotel from the nearest airports, you have a few options to choose from.
If you arrive at Bandaranaike International Airport (also known as Colombo Airport), which is the main international gateway to Sri Lanka, you can easily reach The Steuart by Citrus by taking a taxi or a pre-arranged airport transfer. The journey from the airport to the hotel takes approximately 45 minutes, depending on the traffic. Taxis are readily available outside the airport terminal, and it is recommended to negotiate the fare or use a metered taxi for a fair price.
Alternatively, if you prefer public transportation, you can take the Airport Express bus service from Bandaranaike International Airport to Colombo Fort Railway Station. From there, The Steuart by Citrus is just a short walk away. The bus operates every 30 minutes and offers a comfortable and affordable option for travelers.
For those arriving at Ratmalana Airport, a domestic airport located closer to Colombo, the hotel is approximately a 20-minute drive away. Taxis are available outside the airport, and it is advisable to negotiate the fare before getting in.
No matter which airport you arrive at, The Steuart by Citrus offers a central and convenient location in Colombo, making it easy to explore the city's attractions and enjoy a comfortable stay.
Discover the Vibrant Surroundings of The Steuart by Citrus
Situated in the heart of Colombo, The Steuart by Citrus offers a prime location surrounded by a plethora of landmarks and attractions that will make your stay truly memorable. Just a stone's throw away from the hotel, you will find the iconic Jami Ul-Alfar Mosque, a stunning architectural masterpiece known for its vibrant red and white striped exterior. Explore the rich history of Colombo by visiting the nearby Colombo Fort, a historic district that showcases a blend of colonial and modern influences. Don't miss the chance to climb up The Lighthouse, a symbol of the city, and enjoy panoramic views of the bustling harbor and cityscape.
If you're feeling lucky, head over to Ballys Casino, located within walking distance from the hotel. Test your luck at the gaming tables or indulge in a variety of entertainment options. Sports enthusiasts will be delighted to know that R. Premadasa Stadium, a renowned cricket ground, is just a short drive away. For those interested in the city's colonial past, the Dutch Museum is a must-visit. Immerse yourself in the exhibits that showcase the Dutch influence on Sri Lanka's culture and heritage.
For a taste of local culture, take a stroll to Khan Clock Tower, an iconic landmark that stands tall in the heart of the city. History buffs can also explore the Central Bank Currency Museum, where you can learn about the evolution of Sri Lankan currency and its significance. If you're in the mood for shopping, the World Trade Center is just a short distance away, offering a range of retail outlets and dining options. Nature lovers can escape the city's hustle and bustle by visiting the serene Talangama Wetland, a sanctuary for birdwatching and wildlife observation. With so many landmarks and attractions within easy reach, The Steuart by Citrus is the perfect base for exploring the vibrant city of Colombo.
Convenient Public Transport Stations near The Steuart by Citrus
Located in the heart of Colombo, Sri Lanka, The Steuart by Citrus offers easy access to several convenient public transport stations. Just a short distance away, guests will find the Secretariat bus stop, providing a hassle-free way to explore the city. Whether you're heading to the famous Galle Face Green or the bustling Pettah Market, hopping on a bus from this station is a convenient and affordable option.
Additionally, the Fort Railway Station is also within close proximity to the hotel. This major transportation hub connects Colombo to various cities across Sri Lanka, making it a convenient option for guests looking to explore beyond the capital. From here, you can easily catch a train to popular destinations such as Kandy, Galle, or Anuradhapura, allowing you to embark on exciting day trips and explore the rich cultural heritage of Sri Lanka.
With these public transport stations just a stone's throw away, guests at The Steuart by Citrus can enjoy the convenience and flexibility of exploring Colombo and beyond with ease.
A Culinary Haven on Chatham Street
Located on Chatham Street, The Steuart by Citrus is surrounded by an array of delightful restaurants that will tantalize your taste buds. Just steps away from the hotel, you can indulge in a gastronomic journey at some of Colombo's finest dining establishments. The Kingsbury Colombo offers a luxurious dining experience with its diverse range of international cuisines, while Graze Kitchen is a food lover's paradise, featuring live cooking stations and an extensive buffet spread. For seafood enthusiasts, Ministry of Crab is a must-visit, serving up mouthwatering crab dishes that are renowned worldwide. Light House Galley is another popular choice, offering a fusion of Sri Lankan and international flavors in a charming waterfront setting. Whether you're in the mood for a beachside meal or a rooftop dining experience, Honey Beach Club, Harbour Court, SunsetBlu, and Sky Lounge are all within close proximity to the hotel, providing stunning views and delectable dishes. For a taste of authentic Sri Lankan cuisine, Ruhunu Foods is a hidden gem that showcases the rich flavors and spices of the island. And if you're craving some classic Sri Lankan snacks, Green Cabin on Chatham Street is the perfect spot to satisfy your cravings. With such a diverse range of dining options just moments away, The Steuart by Citrus is the ideal choice for food enthusiasts looking to embark on a culinary adventure in Colombo.
Shop till you drop in Colombo
Located in the heart of Colombo, The Steuart by Citrus is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find Luv SL, a treasure trove of Sri Lankan souvenirs and handicrafts. For those looking to add a touch of glamour to their wardrobe, the Sri Lanka Gem & Jewellery Exchange is a must-visit, offering an exquisite collection of precious gemstones and stunning jewelry pieces. Laksala, another popular shopping destination, showcases a wide range of traditional Sri Lankan handicrafts, textiles, and artwork, perfect for unique and meaningful gifts. The Dutch Hospital Shopping Precinct, a beautifully restored colonial building, is home to upscale boutiques, trendy cafes, and charming restaurants, making it the ideal place to indulge in some retail therapy followed by a delicious meal. For a taste of local flavor, head to Pettah, a bustling neighborhood known for its vibrant street markets and bustling bazaars. Here, you can immerse yourself in the sights, sounds, and smells of Sri Lanka as you browse through a wide variety of goods, from spices and textiles to electronics and household items. If you're in need of some groceries or everyday essentials, Cargills Department Store is conveniently located nearby. And for a unique shopping experience, don't miss the Pettah Floating Market, where you can browse through an array of stalls selling fresh produce, clothing, accessories, and more, all while enjoying the scenic views of the Beira Lake. With such a diverse range of shopping landmarks just moments away, The Steuart by Citrus is the perfect base for a shopping adventure in Colombo.
Affordable Luxury at The Steuart by Citrus
Experience the perfect blend of luxury and affordability at The Steuart by Citrus in Colombo, Sri Lanka. With an average price of $97 per room, this hotel offers exceptional value for money compared to the average price of a hotel room in the city, which stands at $96.
At The Steuart by Citrus, you can indulge in a comfortable and stylish stay without breaking the bank. Immerse yourself in the elegant ambiance of the hotel's well-appointed rooms, featuring modern amenities and tasteful decor. Whether you're traveling for business or leisure, you'll find everything you need for a memorable stay.
From the moment you step into the hotel, you'll be greeted by a warm and attentive staff who are dedicated to ensuring your comfort and satisfaction. Take advantage of the hotel's excellent facilities, including a rooftop pool with panoramic views of the city, a fitness center to stay in shape, and a variety of dining options to satisfy your culinary cravings.
Book your stay at The Steuart by Citrus today and enjoy the perfect combination of luxury, convenience, and affordability in the heart of Colombo.
Excellent Service, Friendly Staff, and Great Location
The Steuart by Citrus is a hotel that truly excels in providing excellent service and having a friendly staff. Guests have consistently praised the hotel for its warm and welcoming atmosphere, with staff members going above and beyond to ensure a pleasant stay. The hotel also offers good WiFi, making it convenient for guests who need to stay connected. Additionally, the daily happy hours on selected drinks and the great breakfast are a delightful bonus, adding to the overall positive experience.
The hotel's location is another highlight, as it is conveniently situated in a good location. Guests appreciate the easy access to nearby attractions and amenities, making it an ideal choice for travelers who want to explore the vibrant city of Colombo. The cleanliness of the hotel is also commendable, ensuring a comfortable and enjoyable stay for all guests.
Furthermore, the food at The Steuart by Citrus is highly regarded by visitors. With a good variety of dishes and flavors, guests have been impressed by the quality and taste of the cuisine. The staff's knowledge and helpfulness in recommending dishes further enhance the dining experience. Overall, The Steuart by Citrus offers a comfortable room, decent breakfast, friendly staff, and a great location, making it a top choice for travelers visiting Colombo.
A Delightful Stay at The Steuart by Citrus in Colombo
The Steuart by Citrus in Colombo, Sri Lanka, has garnered an impressive overall rating of 8.3 from satisfied guests. This charming hotel offers exceptional value for money, with an impressive rating of 8.1 for value. Guests appreciate the affordable rates without compromising on quality and comfort.
One of the standout features of The Steuart by Citrus is its impeccable cleanliness, which has earned it a remarkable rating of 8.4. Guests can expect spotlessly clean rooms and common areas, ensuring a pleasant and hygienic stay. The hotel's dedicated housekeeping team goes above and beyond to maintain a pristine environment for guests to enjoy.
Located in the heart of Colombo, The Steuart by Citrus boasts a prime location that has been highly praised by visitors, earning a stellar rating of 9.1. Guests can easily explore the vibrant city, with popular attractions, shopping malls, and dining options just a stone's throw away. The convenient location allows guests to make the most of their time in Colombo, whether they are here for business or leisure.
The staff at The Steuart by Citrus has received accolades for their exceptional performance, with a rating of 8.4. Guests have commended the friendly and attentive service provided by the hotel's dedicated team. From the warm welcome at check-in to the efficient assistance throughout their stay, guests can expect a memorable and personalized experience.
Overall, The Steuart by Citrus offers a delightful stay in Colombo, with excellent value, cleanliness, location, and staff performance. Whether you are a business traveler or a tourist exploring the city, this hotel is sure to exceed your expectations and leave you with a lasting impression.
Very good7.6
Facilities
Exceptional9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Excellent
10 most recent verified ratings received by the property
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Located in the heart of the city, this hotel provides easy access to dining, drinking, and shopping options. Guests have consistently praised the excellent and friendly staff service, clean and spacious rooms with comfortable beds, and delicious breakfast options with a variety of choices. The good value for money with affordable rates makes this hotel a popular choice among travelers.
Some guests enjoyed stay, bar noise or street music till 1 AM may not suit light sleepers.
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About 40 minutes from the airport, using Uber it cost LKR 5,684 (around 2,700 yen). I got in at the Uber pickup point at the far left end after exiting the arrival lobby. It's located in the Dutch Hospital area, a convenient place to go anywhere, and close to the huge One Galle Face Mall. I stayed in a premium room (city view), and the room was quite spacious, the bathroom was large and clean, the towels were new and fluffy, the shower had perfect water pressure and temperature control, and the bed was very comfortable. The WiFi was good. Although there are windows, the room was a bit dark since sunlight doesn't hit the entire room. Since it has carpet, it's better to bring indoor slippers. I had requested a room that was not on the bar street side in advance, so I didn’t notice any band music at all. For a short stay primarily for sleeping and focusing on cost performance, I think it's a perfect hotel. The staff was extremely kind and excellent, and I was able to have a comfortable stay.
I booked this hotel through agoda as it offered a big discount. Didn't expect this kind of gem to be in the middle of buzzing city centre. It is very convenient for attractions, resturants, banks and transport etc. Massive, clean and elegent room gives you a very comfortable stay. Excellent food , I had a mixed grill platter which was even better than most of pub grills I had in uk. Staff are very courteous and helpful. Overall you cannot find a hotel with this kind of standard in Colombo city for such an affordable price
I recently stayed at this hotel and had a fantastic experience! The rooms were spotless, and I loved the spacious bathroom—definitely a highlight of my stay. The location is incredibly convenient, making it easy to explore the area. The friendly staff went above and beyond to ensure my stay was enjoyable. I highly recommend this hotel to anyone looking for a comfortable and welcoming place to stay!
The staff's response was good, neither excessive nor too distant. Although I reserved a room with two semi-double beds and a non-smoking preference, I was shown to a room with just one single bed, and it was clearly a smoking room (the smell of cigarettes was terrible). When I asked the porter that I had booked a non-smoking room, I was told that all the rooms were smoking. Unsatisfied, I inquired at the front desk where I was told that they could not offer another room today, but that they could change it tomorrow. After that, I was moved to a room that matched the specifications I had booked. There was no smell of cigarettes, and it was comfortable, but I believe that if I hadn't said anything, I would have remained in the initially assigned room. I wished they would properly check the reservation details before assigning a room (or if there was some reason for a different room, an explanation should be provided at check-in). Regarding the hotel surroundings, the Dutch Hospital is right in front, making it easy to access anywhere in Colombo. As others have mentioned, there seems to be a live house nearby, as loud band performances continued until around 11 PM on weekends, which was quite bothersome.
400 meters to public transportation
Airport transfer
Currency exchange
330 meters to the beach
“Repeat Stay Quality Gone Down”
I stayed here 5 days and I've stayed here several times over the years. What I found great was 1. The room was huge 2. The bathroom is ample and wonderful 3. The TV Programming was excellent 4. The location was amazing 5. The beds were comfortable 6. The restaurant has exquisite and wonderful dishes. 7. Maintenance personnel were very quick to attend but they only do what you ask without reasoning and checking everything at once. What needs improvement? 1. Housekeeping - not hygienic enough and response time is horrible. I had to call 4 times and speak to the manager to be able to get towels. 2. Only one towel makes it absolutely horrendous, not even an additional towel/hand or otherwise. It was the same last year. 3. Breakfast was pretty awful, with no variety, just a preset menu. Better opt out of breakfasts and get your own nearby. 4. AC stopped working and the maintenance tried to fix it 2-3 times and couldn't. However, it started working on its own. They were going to move me to another room but I refused the offer because I was checking out around midnight the same night. 5. Lights were not working in the closet, I had to have the maintenance come 4 times to get everything fixed. I still really love this hotel and have provided my feedback in person to the managers.