The Steuart by Citrus
2018

The Steuart by Citrus

#45, Janadhipathi Mawatha, Colombo 01, Colombo World Trade Centre, Colombo, Sri Lanka, 00100
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Standard Room Without Window The Steuart by Citrus
Standard Room Without Window
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    Lobby The Steuart by Citrus
    Lobby The Steuart by Citrus
    Interior view The Steuart by Citrus
    Deluxe Room - View The Steuart by Citrus
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    Suite room The Steuart by Citrus

    Guest reviews

    8.2
    Excellent
    /10
    (479 reviews)See what guests said
    9.6
    Exceptional

    "The staff - amazing, they went above and beyond to make our..."

    Susan

    -

    September 30, 2018

    8.3
    Excellent cleanliness
    Recommended by 86% of guests

    Property highlights

    Things you'll love

    • 930 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Colombo

    Exceptional
    Location
    9.0
    See map
    Exceptional location - 180 meters from city center
    Popular neighborhood
    Nearby
    Popular
  • King Sri Wickrama Rajasinghe Prison Cell60 m
  • Dutch Hospital - Shopping130 m
  • O Bar140 m
  • Dutch Hospital Shopping Precinct140 m
  • Spa Ceylon - Dutch Hospital160 m
  • Danish Embassy170 m
  • World Trade Center180 m
  • Luv SL180 m
  • Magarita Blues180 m
  • Sri Lanka Gem & Jewellery Exchange200 m
  • Value for money8.0
    Location rating9.0
    Nearest airportRatmalana Airport (RML)
    Distance to airport13.6 km
    Select your room
    7.9
    Very good
    Room comfort & quality
    Standard Room Without Window
    Standard Room Without Window
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 semi double beds
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    Premium Room
    Premium Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 semi double beds
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    Suite Room
    Suite Room
    ...
    • Room size: 275 m²/2960 ft²
    • City view
    • 1 single bed and 1 king bed
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 semi double beds
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    Superior Double Room
    Superior Double Room
    ...
    • Room size: 32 m²/344 ft²
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    Premium Double Room (Double bed) (full size double bed) ( Breakfast )
    Premium Double Room (Double bed) (full size double bed) ( Breakfast )
    ...
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      Superior Room
      Superior Room
      ...
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        TRIPLE DELUXE - ROOM ONLY
        TRIPLE DELUXE - ROOM ONLY
        ...
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          Triple Room
          Triple Room
          ...
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            Premium Double Room (Double bed) (full size double bed) ( No Breakfast )
            Premium Double Room (Double bed) (full size double bed) ( No Breakfast )
            ...
              Enter dates to see prices
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              What people love about the property

              • 9.2
                Exceptional

                "The hotel is clean, rooms are large, breakfast is decent and the location is the best."

                Stephen

                |

                November 19, 2018

              • 8.8
                Excellent

                "Overall, I would stay again at this property as it was good value for money, the room was very clean and comfortable and the staff were helpful."

                Penny

                |

                January 8, 2018

              • 7.3
                Very good

                "Really good as staff so friendly and willing to help."

                Sanjuti

                |

                February 18, 2016

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              More about The Steuart by Citrus

              More about The Steuart by Citrus

              9.2
              Exceptional

              "Very good location and the room was big and clean."

              Jithendra

              |

              December 28, 2018

              An overview

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              What they offer

              9.6
              Exceptional

              "Very nice and friendly staff."

              Hitesh

              |

              January 5, 2019

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (479)Booking.com Reviews (716)
              8.2
              /
              10
              Cleanliness8.3
              Facilities7.5
              Location9.0
              Room comfort and quality7.9
              Service8.2
              Value for money8.0
              Provided by verified guests of Agoda
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              All guests (479)
              All room types

              Show reviews that mention 

              Showing 243 verified guest comments
              12345
              9.2
              Exceptional
              James from United Kingdom
              Solo traveler
              Standard Room Without Window
              Stayed 1 night in February 2019
              Good value for money ”
              The location is excellent, staff good, breakfast good and rooms very nice too. The only negative is that the otherwise splendid rooms generally have no windows.
              Reviewed February 21, 2019
              9.6
              Exceptional
              Susan from Australia
              Couple
              Deluxe Room
              Stayed 2 nights in September 2018
              Amazing staff”
              The room - we were upgraded at no extra charge, I did book the wrong dates so we ended up paying for a night that we didn't need; however, we were allocated a room that we were able to stay an extra night in. The bed was comfortable and the room had all you need for a comfortable stay, tea and coffee making facilities, good bathroom (shower only) Food - the only sown side to our stay really, a lack of Sri Lankan dishes on the menu. The staff - amazing, they went above and beyond to make our stay and onward journey hassle free.
              Reviewed September 30, 2018
              8.8
              Excellent
              Melanie from Singapore
              Family with young children
              Deluxe Room
              Stayed 3 nights in April 2018
              Excellent”
              This hotel is conveniently located right in the Galle Fort area. The lobby turns into a lively bar at night time, not too kid friendly, but a nice place for drinks and a bite to eat. Breakfast was really nice!
              Reviewed February 02, 2019
              4.8
              ricardo from Spain
              Solo traveler
              Standard Room Without Window
              Stayed 2 nights in November 2018
              No good”
              The room without windows, humidity and smelly. The elevator close to the room very noise. They change me after complain. They must close that room for clients Renew carpets, poor furniture No good at all
              Reviewed November 25, 2018
              9.2
              Exceptional
              Stephen from Thailand
              Group
              Premium Room
              Stayed 2 nights in November 2018
              Large rooms in a good location”
              Apart from two of my party being given an already occupied room (they were subsequently upgraded) we had a very good stay here. The hotel is clean, rooms are large, breakfast is decent and the location is the best. Friendly staff, especially in the bar. Recommended.
              Reviewed November 19, 2018
              9.2
              Exceptional
              BISHWANATH from India
              Family with young children
              Deluxe Room
              Stayed 2 nights in November 2018
              Centrally located hotel with very friendly and helpful staff”
              This is a vintage hotel located at the heart of Colombo. Rooms are clean, spacious and comfortable. Staff is very polite, service minded and helpful. Buffet breakfast and the food on order is also tasty with decent quantity.
              Reviewed November 12, 2018
              9.6
              Exceptional
              Hitesh from India
              Family with young children
              Deluxe Room
              Stayed 2 nights in January 2019
              Excellent location and ambience around”
              Hotel is right in the middle of so many nice and up restaurants. Very nice and friendly staff..!! Good food options in breakfast..!! We enjoyed our stay.
              Reviewed January 05, 2019
              Dear Valued Guest, Thank you so much for taking the time to share your experience with the community. It is delightful to note that you had a wonderful stay and that our standards and services were up to your expectations. We hope you will visit us again on a possible future visit. Thank you
              Responded February 05, 2019
              The Steuart by Citrus
              8.0
              Excellent
              Azra from Malaysia
              Group
              Standard Room Without Window
              Stayed 1 night in January 2018
              Great location right next to the Dutch Hospital”
              My friends and I only stayed at the Steuart for a night so I'll keep this brief. The room was a good size, spacious enough for 3 people; however, it could probably use some airing out as it felt damp and it had a lingering smell of cigarettes (on top of the fact it was a windowless room). Other than that, it was satisfactorily clean. The location of is the best part - right in a nice part of the city and stone's throw away from nice places to eat, as well as being only a 5 min drive to the train station.
              Reviewed February 17, 2018
              9.2
              Exceptional
              Liudmila from Russia
              Solo traveler
              Deluxe Room
              Stayed 2 nights in February 2018
              Goos hotel, but poorly ventilated rooms.”
              Great location, good breakfast, clean and spacious rooms, HOWEVER! *Do not book If you have allergies or asthma! Some rooms have no windows, poorly ventilated and mouldy , I ended up having asthma attack, had to take emergency meds and been caughing and wheezing all night. *Single female travellers beware of stalkers and creeps around the area!
              Reviewed February 14, 2018
              9.6
              Exceptional
              carla from Australia
              Couple
              Standard Room Without Window
              Stayed 1 night in February 2018
              best sleep we've had on 2 weeks”
              staff were very helpful, even at change of shift they were alerted to our needs and did not fail to deliver. Room was very good, slept very well. Good location and close to the Fort Station for your future travel through Sri Lanka.
              Reviewed February 04, 2018
              8.8
              Excellent
              Asokan from United Kingdom
              Couple
              Standard Room Without Window
              Stayed 2 nights in January 2018
              Excellent”
              A clean hotel, with very friendly and helpful staff, good choice of breakfast options, very near to the old Dutch Hospital, which is now filled by various restaurants and pubs, and also SPA Ceylon, for refreshingly good reflexology and deep tissue massage. Taxis and tuk-tuks at your beck and call.
              Reviewed January 30, 2018
              10.0
              Exceptional
              Richard from United States
              Couple
              Deluxe Room
              Stayed 1 night in January 2018
              Spacious modern clean rooms with comfortable beds & bedding. Staff is helpful & accommodating.”
              Great location for getting around & touring Colombo. Had laundry washed there, but had an issue with it. The manager was quick to respond & quickly took care of the problem; to our satisfaction. We would like to thank her for her professional & quick response. Normally, eating out side the hotel is our preference, but the food at the hotel pub & kitchen (&Co Pub & Kithchen) was delicious therefore we ate all our meals there. Highly recommended this hotel & restaurant; excellent service & friendly staff!
              Reviewed January 08, 2018
              9.6
              Exceptional
              Yuan from China
              Group
              Premium Room
              Stayed 1 night in December 2017
              Location”
              Good value for money. Location is excellent, right in the heart of city center. Staff were not so welcoming as the ones we met at other hotels in Sri Lanka, maybe they were just too busy as it was Christmas.
              Reviewed January 02, 2018
              9.2
              Exceptional
              John from United States
              Family with young children
              Premium Room
              Stayed 3 nights in December 2017
              Second time at the Steuart. We really like the Hotel !”
              For some reason we did not receive our "Welcome Drinks" or the Fruit Basket in our Room. However, the Front Desk Staff were very friendly and helpful to us during our entire visit. Our Special request (on the Agoda site) for extra pillows and towels was not fulfilled either). We were able to get them after we arrived by calling housekeeping. Some reviews mentioned "musty smells " in the halls or rooms. We did not notice anything of the kind. The hotel was doing touch up painting on our floor and our room was fresh and clean. Breakfast buffet was great as before. Dinner service was poor as the staff was overwhelmed by serving those that were there to drink. Also we could easily hear the band up in our 5th floor room until the last song. Would we return to this hotel ? Yes we would. The location is fantastic, good rates and overall one of the best Hotels in Colombo. Tip: Easy walking distance from Fort Railway. We rode in from Negombo for 30 cents each ticket.
              Reviewed December 31, 2017
              10.0
              Exceptional
              Sadaqat from United Kingdom
              Family with young children
              Deluxe Room
              Stayed 1 night in November 2017
              Very accommodating and excellent location”
              Great stay and very accommodating team. Minali is front of house manager and she is exceptional. The hotel is an old colonial building so it’s not the brightest inside but it has its own style and is fascinating to be inside. It’s comfortable the location great and brilliant value for money. The team is very accommodating and they were fab! We would go there again for sure!
              Reviewed December 31, 2017
              10.0
              Exceptional
              Sebastian from Australia
              Business traveler
              Premium Room
              Stayed 1 night in June 2017
              Exceptional in All terms”
              Perfect location, perfectly priced and close to everything. The hotel staff at check in were the most professional, friendly and caring staff I have ever comes across during my world travels. I have to mention a special appreciation to Hendrik at the check in desk, who made my check in at 6AM such a breeze. Didnt get a chance to savour the breakfast, however did order some room service and the variety and taste was simply great... Will surely stay here again if I get the same price...
              Reviewed June 14, 2017
              8.0
              Excellent
              David from United States
              Solo traveler
              Premium Room
              Stayed 4 nights in June 2017
              Good Hotel”
              Large room, good location, and clean room. Located next to Dutch Hospital complex, can be loud if band is playing that night, but restaurant and bars close before 11pm - 12 midnight. Disappointed that Double Bed is actually just two Single beds pushed together.
              Reviewed June 12, 2017
              8.4
              Excellent
              Frank from Germany
              Family with teens
              Premium Room
              Stayed 1 night in August 2018
              Very good hotel in a central location”
              Spacious and clean room, unfortunately smell of smoke. Very good and hot shower (the best we had during 3,5 weeks in Sri Lanka). Good WiFi, however limitation to two simultaneously connected devices (which is for a family of 4 members sometimes difficult (;-)).
              Reviewed August 25, 2018
              6.0
              John from United States
              Family with teens
              Deluxe Room
              Stayed 2 nights in April 2018
              Fifth Stay and the Steuart let us down again.”
              We made reservation for Deluxe Room with a "City View" and specifically asked to NEVER be put in Rm. 33 again. In that dark room the view is of a concrete stairwell if you get on a chair to look out the tiny window . The bathroom also had mold on the wall. Our request for a room on an upper floor was ignored or unread and at check in they gave us Rm. 33 !!!! We are loyal customers and felt like the hotel could care less. We had just stayed there April 8th. On protest they did move us to Rm. 73. A room with a tiny window that looks out upon the inner stairwell of the entire hotel. What ever happened to the "City View" ??? We don't enjoy being in a dark room. Our opinion of the hotel has changed. We used to look forward to staying there.
              Reviewed April 30, 2018
              7.6
              Very good
              John from United States
              Business traveler
              Deluxe Room
              Stayed 1 night in April 2018
              We did not like our room on the Third Floor”
              We love this Hotel but were disappointed after staying there several times to be given Rm 33 on one of the lower floors. It was kind of dark, had mold on the bathroom wall and was just kind of depressing. After we found the safe did not work the management came and changed our Room to ... Rm 34 so we appreciated the act but it was not much better. The breakfast was great but I have to tell you that we won't stay again unless we get an upper room floor. We felt demoted by our home away from home in Colombo.
              Reviewed April 13, 2018
              12345
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              The Steuart by Citrus
              |Excellent 8.2
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              • Exceptional location
              • World Trade Center
              • Fort Railway Station is within 0.93 km