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7.7

Very good
/10
(10,027 reviews)See what guests said
Housekeeping449
View178
Breakfast98
See map

8.4

Excellent

Location rating score

Excellent location - 990 meters from city center
Exceptional for walking
Parking
FREE
Walkable places
Surf Zone

130 m

Eco Bike Tour

230 m

Middleburg Bastion

250 m

Carrefour Melaka

280 m

Bicycle Hire - Jin Fu Shin

290 m

Popular landmarks
A Famosa Fort

570 m

St. Paul's Hill & Church (Bukit St. Paul)

770 m

Menara Taming Sari

900 m

Christ Church

940 m

Red Square (Dutch Square)

970 m

Closest landmarks
Viva care

160 m

Fenix Internet Centre

220 m

Golden Famosa

260 m

Mahkota Medical Centre

340 m

Mahkota Medical Center

410 m

The Straits Hotel and Suites

"Hotel with good location and secured parking."

SITI - May 11, 2022
Deluxe Twin - Room plan The Straits Hotel and Suites
 The Straits Hotel and Suites
Lobby The Straits Hotel and Suites
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The Straits Hotel and Suites

No 1-B, Jalan Melaka Raya 2, Taman Melaka Raya, Melaka Raya, Malacca, Malaysia, 75000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Melaka Raya part of Malacca, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jonker Street Night Market. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Attention

This property is in high demand!

19 travelers have booked today.

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

  • Daily housekeeping

  • Daily housekeeping

Value for money7.9
Location rating8.4
Nearest airportMalacca International Airport (MKZ)
Distance to airport8.8 km

Rooms available at The Straits Hotel and Suites

Excellent
Room comfort & quality

8.2

Premier Suite with Bathtub
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Straits Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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Heritage Deluxe King Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Deluxe Twin
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
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Family Suites
...
  • Room size: 98 m²/1055 ft²
  • Partial sea view
  • 2 king beds
Enter dates to see prices
Family Suites (Connecting Room)
...
  • Room size: 98 m²/1055 ft²
  • Outdoor view
  • 2 king beds
Enter dates to see prices
Superior King Bed Room (New Wing)
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 56 m²/603 ft²
  • Shower
  • 1 king bed
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Executive Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Family Connecting Suite
...
  • Room size: 98 m²/1055 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Straits Hotel and Suites?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Straits Hotel and Suites?

For those who wish to drive their own cars, The Straits Hotel and Suites has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Malacca with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Straits Hotel and Suites?

Wake up to a great buffet breakfast at The Straits Hotel and Suites. There's an additional charge of 34 MYR for adults and 17 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Straits Hotel and Suites?

The Straits Hotel and Suites features 2 on-site restaurants for your dining convenience. Dishes are served in buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at The Straits Hotel and Suites?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at The Straits Hotel and Suites. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering and event decoration are offered to help your event go smoothly.

Can business events be hosted at The Straits Hotel and Suites?

On-site venues and convenient event services make The Straits Hotel and Suites an ideal choice for hosting events such as seminars, corporate events and meetings. The 4 venues can accommodate up to 120 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Straits Hotel and Suites?

The Straits Hotel and Suites does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby The Straits Hotel and Suites?

Restaurants including The Square, Novotel Melaka, Res Porridge House and Soupy Licous are popular in The Straits Hotel and Suites’s neighborhood which is known as Melaka Raya.

What popular shopping places are close to The Straits Hotel and Suites?

Located in the Melaka Raya area, The Straits Hotel and Suites is close to great shopping choices like Dataran Pahlawan Melaka Megamall and Elements Mall.

What are popular attractions near The Straits Hotel and Suites?

Guests at The Straits Hotel and Suites can easily visit Melaka Straits Mosque, Middleburg Bastion and Sky Deck Hatten City located in the Melaka Raya area.

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Explore the neighborhood

What people love about The Straits Hotel and Suites

  • 8.8

    Excellent
    Location

    "Hotel with good location and secured parking."

    SITI

    |

    May 11, 2022

  • 9.6

    Exceptional
    Cleanliness

    "The room was clean and neat."

    Miza

    |

    May 10, 2022

  • 8.4

    Excellent
    Breakfast

    "The breakfast really tasty and varieties."

    Muhammad

    |

    May 8, 2022

Property ranking|Compared to 2,111 Malacca properties
See all rankings
Room comfort score
8.2/10
Room size
62 sqm.
Location score
8.4/10
Value for money score
7.9/10
Better than
98
%
of Malacca properties
Bigger than
97
%
of Malacca properties
Better than
90
%
of Malacca properties
Better than
86
%
of Malacca properties
Overall rating:

7.7

Very good
10,027 reviews
Cleanliness
7.5
Facilities
7.4
Location
8.4
Read all reviews >
What travelers say they love:
The staff is friendly.
Mohammad from Malaysia
Solo traveler
More about The Straits Hotel and Suites

More about The Straits Hotel and Suites

The Straits Hotel and Suites

Whatever your reason for visiting Malacca, The Straits Hotel and Suites is the perfect venue for an exhilarating and exciting break away. Variety is the spice of life. The Straits Hotel and Suites offers an abundance of choices in activities, with its location just 1.0 km from the Jonker Street Night Market.
The Straits Hotel and Suites provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. Your explorations of Malacca can be assisted with taxi and car hire services available. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Straits Hotel and Suites. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at The Straits Hotel and Suites offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at The Straits Hotel and Suites, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. The Straits Hotel and Suites is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at The Straits Hotel and Suites. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the sauna. The many offerings at The Straits Hotel and Suites ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at The Straits Hotel and Suites gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

While in Malacca, take some time to venture outside of The Straits Hotel and Suites. Spend a day and acquire some cultural knowledge at Baba & Nyonya Heritage Museum located 1.2 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Red Square (Dutch Square) located 960 m away, among the most sought-after photographs for anyone visiting Malacca.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 90% of the city's other options.
This accommodation beats more than 97% of competition in the city on room comfort.

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Amenities and facilities
Very good
Facilities

7.4

Most talked about facilities

Housekeeping

391 mentions

Breakfast

298 mentions

Swimming Pool

231 mentions

Food & Dining

68 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Pool with view
  • Sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Bottle of water
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • LAN Internet in room [free]
  • Linens
  • Microwave
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Continental
Restaurants on site

All Day Dining Restaurant

  • Cuisine: International, Local
  • Menu: Buffet, A-la-carte
Location
No 1-B, Jalan Melaka Raya 2, Taman Melaka Raya, Melaka Raya, Malacca, Malaysia, 75000
Excellent
Location

8.4

Airports

  • Malacca International Airport (MKZ)
    8.8 km
  • Kuala Lumpur International Airport (KUL)
    86.7 km

Public transportation

  • Hang Tuah Monorail Station
    1.6 km
  • Hang Jebat Monorail Station
    2.2 km

Hospital or clinic

  • Viva care
    160 m

Shopping

  • Dataran Pahlawan Melaka Megamall
    320 m

Convenience store

  • 7 Eleven
    180 m

Cash withdrawal

  • ATM
    80 m
What's nearby

Popular landmarks

  • A Famosa Fort
    570 m
  • St. Paul's Hill & Church (Bukit St. Paul)
    770 m
  • Menara Taming Sari
    900 m
  • Christ Church
    940 m
  • Red Square (Dutch Square)
    970 m
  • Stadthuys
    970 m
  • Jonker Street Night Market
    1.1 km
  • Chinatown - Melaka
    1.1 km
  • Baba & Nyonya Heritage Museum
    1.2 km
  • The Huskitory
    6.3 km

Nearby landmarks

  • Surf Zone
    130 m
  • Viva care
    160 m
  • Fenix Internet Centre
    220 m
  • Eco Bike Tour
    230 m
  • Middleburg Bastion
    250 m
  • Golden Famosa
    260 m
  • Carrefour Melaka
    280 m
  • Bicycle Hire - Jin Fu Shin
    290 m
  • Dataran Pahlawan Melaka Megamall
    320 m
  • Illusion 3D Art Museum Melaka
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-9 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 10 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out until12:00
  • Reception open until00:00

Extras

  • Breakfast charge (unless included in room price)34 MYR

The property

  • Number of bars/lounges0
  • Number of floors23
  • Number of restaurants2
  • Number of rooms 352
  • Room voltage220
  • Year property opened2015
  • Most recent renovation2015

Parking

  • Daily parking fee0 MYR
Property announcements

The pool will be closed for annual maintenance every Monday until the end of June 2022.

Reviews of The Straits Hotel and Suites from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.5
Facilities7.4
Location8.4
Room comfort and quality8.2
Service7.6
Value for money7.9
High score for Malacca
Rating
9+ Exceptional (895)
8-9 Excellent (695)
7-8 Very Good (1,165)
6-7 Good (554)
<6 Below Expectation (911)
Time of the year
Mar - May (790)
Jun - Aug (911)
Sep - Nov (1,152)
Dec - Feb (1,367)
All guests (7,782)
All room types
All languages

Show reviews that mention 

Showing 4,220 verified guest comments
12345
9.7
Exceptional
Johari from Malaysia
Group
Straits Suite
Stayed 1 night in November 2015

Nice Towering Hotel”

The Room, Great View & Nice Rooftop Pool

This is my first stay in this newly opened hotel in Melaka. The staff were friendly and helpful and alway greeted us with sincere smiles, something rare to see in another part of peninsular Malaysia. The room was spacious, mine was a Straits Suites which overlooking Straits of Melaka, hence the name of this hotel because no matter where your room at, either at left or right aisle, still you can see the Straits Of Melaka from the large glass plate window. However, the management should consider subscribing few Vision 4 channels for room entertainment since the one and only Fox Movie Premium channel still can't suffice the craving of in-room movie entertainment especially enjoying at midnight. The plus point, especially for Singaporeans, this hotel provides all MediaCorps TV channels. The pool, though a bit chilly because it was built on the topdeck of the building,provides bird's eye view of Melaka city and its surroundings. This hotel is a stone's throws away from shopping malls and tourist attractions, a walk through shophouses lane is not that tiring, though may be sweat a bit under scorching noon sun. Ample parking is available. I will definitely return to this hotel the next time I go to Melaka few weeks to come!

Reviewed November 15, 2015

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9.0
Exceptional
Phang from Malaysia
Family with young children
Straits Suite
Stayed 1 night in March 2016

Value for Money”

Price, location and staff friendliness

Booked a Straits suite as the price seems very attractive but before checking in do wonder whether the room will be as nice as the photos as some reviewers did give some negative points. Got to say that I was very pleased with the actual conditions of the room when I walk in as the room is spacious and the furniture and fittings are well maintained. Even though some reviewers wrote about slow check in my experience was pretty fast and efficient. As I was given a room at the 20th floor so I was also treated to the nice view of Melaka town. The infinity pool on the roof top (23rd floor) is also nice but would have been better if they also have a baby pool to cater to smaller children. The location of the hotel is also top notch and is within walking distance to a lot of major attractions as well as shopping and food. Overall a very satisfied trip for me and my family and will definitely return.

Reviewed March 15, 2016

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9.0
Exceptional
Chua from Singapore
Couple
Straits Suite
Stayed 1 night in October 2015

Overall Review”

Comfortable, Relaxing, Friendly

Hotel was newly built therefore it is definitely still pretty nice. I booked the Straits Suites and it was huge! downside was the balcony was locked and you are unable to get access, suspect they locked up due to safety issue. The place was just beside Hattan Square therefore it is quite centralised. Need to cut across a small dark alley from Hatten hotel to reach Straits. Felt quite unsafe walking through the alley. (Unless you drive around in Malacca) Carpark was easy to manoeuvre as compared to several other hotels. Friendly staffs, brighten up your stay in hotel. Did not provide most things in suite example : pots, bowls, eating utensils (So why you provide a stove to cook?) No hair dryer so beware ladies if you need 1. xD Feels more like you are at home, in a service apartment than a hotel. (Flooring is not those hotel carpet) I like. xD Thumbs up for the front desk ladies for the big smiles you gave me when checking in and out! I'm sorry I forget your name. ;(

Reviewed October 12, 2015

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10.0
Exceptional
Muhammad from Malaysia
Couple
Deluxe Twin
Stayed 1 night in February 2017

Excellent”

Centrally located in Melaka town centre. Walking distance to famous restaurants, shopping malls and places of interests. Plenty of car parks. Check-in took some time. Need to deposit RM100.00 even though payment was already made through Agoda. Stayed in Deluxe Room, the room was spacious. Complete with toothbrushes and mini fridge. Please be minded that the bathroom is open concept and the brick wall has been replaced by a glass wall. However, a full blind can be closed at the shower. Love the mattress and pillows. Two pillows for each bed and another extra pillow in the cupboard. The thickness is perfect. Great view of Straits of Malacca. Free WiFi available. Hate the air conditioning. Whether it is too cold or too hot. Swimming pool on the top floor was nice with an awesome view of Malacca town and the Straits. Sauna room was good.

Reviewed February 12, 2017

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9.3
Exceptional
Kiya from Malaysia
Couple
Premier Suite with Bathtub
Stayed 3 nights in October 2015

Satisfied & Great Stay”

Privacy,Location & Services

It was our first time staying in here - The Straits Hotel & Suites,Melaka. To Us-Me & Husband,everything was great & comfortable.Quick check-in,pleasant staff,clean & calm surrounding,spacious room,nice & beautiful view as the room got a balcony,strategic location-convenience for us to have food & shopping.However,still need a room for improvement: 1) Maybe can have a DVD player in room?TV Chanel's are slightly boring. 2) Provide a daily newspaper to each room (as per mentioned in Agoda) Anyway,we've experienced a great stay in your Hotel.For the price we've paid,it was very good value for money for our 3 nights stay.We would return to this hotel in the near future.Sure,will recommend to friends.Excellent!

Reviewed October 17, 2015

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9.7
Exceptional
Malini from Malaysia
Couple
Heritage Deluxe King Room
Stayed 2 nights in August 2015

Worth for every penny ”

The location of the hotel, the rooms were super huge and the bathroom concept was awesome

The hotel is located at a very strategic place. You can find many good restaurants around the hotel area. The room was more than expected. It was super duper clean and i love the bathroom concept. It was my first stay in this hotel and it was surely a memorable one and if i'd come to malacca again, surely straits hotel and suites will be my first choice on the list. The rate is cheap and the rooms are extraordinary. You can never get good rooms like in straits hotel anywhere else.

Reviewed August 06, 2015

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9.2
Exceptional
Mohd from Malaysia
Couple
Straits Suite
Stayed 3 nights in September 2018

Love This Hotel to the Max !!!”

As my title highlighted, this is one of the hotel that I would book again whenever I'm back to Melaka. Seriously a super satisfied stayed with this hotel. We stayed for 4D3N and it's a memories to be made. At first arrival, was quite disappointed when my living hall A/C are not functioning well, its burst heat rather than cold air. Went down to receiption and they requested engineering to check the room and when we back from sightseeing, the living room felt like iced cold. Good and swift service from their hotel staff. The Swimming Pool view are everything, spent hours on their Roof Top pool and it is the kind of hotel for relaxation (If you know what I meant). Not to forget the In-House Buffet Breakfast, even there is not much variety in food selection, but the taste at its finest. Gym equipment are well provided for hotel guest. The room are everything. We booked the Straits Suite room and in love with it, the furniture, layout, king size bed, bath tab, spacious.

Reviewed November 05, 2018

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9.6
Exceptional
Firman from Malaysia
Couple
Deluxe Twin
Stayed 1 night in May 2016

Affordable yet comfortable stay”

The Straits Hotel is located in Melaka Raya area, approximately 10 minutes walk away from Dataran Pahlawan which has most of the tourist attractions in Melaka. The room is clean, in decent size and has all the amenities for a comfortable stay. Parking is available within the hotel itself. Staff is very attentive and courteous. Overall, it was a satisfying stay.

Reviewed May 09, 2016

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9.0
Exceptional
Chew from Malaysia
Couple
Heritage Deluxe King Room
Stayed 1 night in February 2016

Good location, spacious room and efficiency staff”

Spacious room, good location, friendly staff

We were being upgraded to premiere suite. This is my second visit at the straits hotel after 2months. Surprisingly there are plenty of improvements being done. Keep it up! This is definitely my most preferred hotel in melaka with reasonable price, good location and spacious room. However, the breakfast offered are kindly turn me off as there are not much room variety and they serve me with overcooked omelette. :(

Reviewed February 19, 2016

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8.7
Excellent
Tham from Malaysia
Couple
Straits Suite
Stayed 1 night in October 2015

Nice Weekend Getaway”

1. LocationRoom Comfort

We had an overall nice stay. The positive encounters: Check-in was fast. The hotel condition was new and the suite was very nice - Straits Suite. We love the entire setup especially the sofa - very comfortable. House Keeping was very quick in attending to our request. All the staff that we came across were polite and courteous. The negative encounters: The cleanliness was average - there was slight stains on the comforter as well as the bathroom towels. There was strains of hair on the toilet seat as well as around the bathroom floor - like it was cleanup in a hurry. The balcony floor looks like it was not wash for a month. Certain servings during the buffet breakfast was not replenish an hour before closing. Overall, we would recommend The Straits Hotel & Suites based on the promotional price that was offered.

Reviewed October 12, 2015

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8.0
Excellent
Arthur from Singapore
Group
Heritage Deluxe King Room
Stayed 2 nights in August 2017

Value for money and clean hotel ”

Review of The Straits Hotel & Suites Check in / Check out & Service: - Smooth and quite quick. We got upgraded to a Premium Suite because all Deluxe Rooms were unavailable. - Staff were polite and helpful. Room: - It was large because it was a suite. The living room was separate from the bedroom and there was a dining area with a non-functioning kitchenette. The kitchenette had a sink and plenty of cabinets. There was an electric hot plate that can't be used and I remember reading somewhere that's because the hotel doesn't allow cooking. There was also a chiller that isn't exactly cold so if you want your drinks chilled, it'll take a long time. Complimentary Nescafe coffee sticks, Lipton tea bags, bottled waters and an electric kettle were provided. - The bedroom was clean and pleasant with a queen sized bed. The pillows were quite soft and the duvet was a bit thin but generally comfortable. The wardrobe was quite large and there were 2 bathrobes and bedroom slippers. There was also an electronic safe in it but didn't work. The mirror is on the door of the wardrobe and for some reason, the wardrobe door was difficult to slide open. - The AC wasn't exactly powerful and it took quite a long time to cool the room down. 2 units in the suite - 1 in the bedroom and 1 in the living. Bathroom: - Quite roomy. Basic toiletries were provided: toothbrushes and paste, shampoo, conditioner, foam bath, shower caps and ear buds. There was a small hairdryer next to the mirror. Bath and face towels were clean. - A bathtub was next to the shower area and there was half a glass screen that you can slide to stop water from splashing into the toilet area. Water pressure on the handheld shower was low but the rain shower worked fine. - The toilet was attached with a handheld washer but water was leaking from the rubber tube. You get a very wet floor after use. The toilet paper was quite scratchy. - Water tends to accumulate at the toilet area because the floor wasn't elevated

Reviewed August 28, 2017

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7.7
Very good
Tong from Malaysia
Family with teens
Premier Suite with Bathtub
Stayed 2 nights in January 2016

Cheap and spacious room but extremely dirty floor”

Spacious room, Comfy bed & pillows, good hospitality

Pros: View: Straits Hotel has one of the best view in Malacca, you can see both the Straits & city. Location: Location is great if you love to shop at Hatten Square, Dataran Pahlawan, Mahkota Parade and Plaza Mahkota. Mcdonald's, KFC, Pizza Hut, MarryBrown and A&W are all in either Dataran Pahlawan or Mahkota Parade but my recommendation is Nadeje, they serve very nice milk crepe (thousand layers cake), always full house! There are many massage shops and famous eateries nearby the hotel like Restoran Tong Sheng, Cottage Spices and Makko (nyonya restaurants) and Starbucks. There is also an Indian mamak shop next to the hotel. However walking to Jonker Walk is very far, it takes about 20 minutes. Service: All the staffs in the hotel including the security guards, the housekeeping and reception people and the waiters are great, all of them are very polite. WiFi: Speed is very strong because every room has its own WiFi modem including the lobby and restaurant but have to login everytime. Electricity: You don't have to worry there isn't enough sockets to charge your electronic devices because there are a total of 11 sockets in the suite! There's also one USB output in the room so u don't have to bring your charging adapter. The suite has many many lights so it's very very bright! Bed & Pillows: Very very comfy! Better than my own bed and pillows in my house, made me don't felt like going home or going out! Aircon: There are two aircons in the suite, all of them are cold enough and they cool the room quite fast. TV: There are a total of 16 channels to choose from including Singapore's Mediacorp channels, Fox Sports, Fox Movies, Discovery, CNN and local channels, there are no Astro channels. The TV images are not HD, it's so blur. There is no TV in the bedroom only in the living hall. Breakfast: Breakfast is good, food selection is acceptable, food quality is ok. Lastly, you can dim the bathroom's window so people outside couldn't see you showering. Fresh paint s

Reviewed January 09, 2016

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9.6
Exceptional
Ferry from Singapore
Family with teens
Heritage Deluxe King Room
Stayed 1 night in January 2017

Hotel with good surrounding and near to city central”

I stayed in Melaka for many many times, due to Chinese New Year celebration, the hotels in Melaka was almost fully booked. I found this one in a good bargain price at last minute. The location is central, walkable distance to shopping mall, mahkota medical center, and Hatten hotel. The surrounding restaurants makes the stay enjoyable. The Bakut teh place across the hotel was open on Chinese New Year day with decent food. The mamak stall next to hotel also provide good local food. The hotel shared same parking lot with Novotel, i need to scan the parking card before going out as it is provided free of charge. Check-in and Check-out process was a breeze. The room layout seems like a studio apartment. It was clean. The wifi was not fast, but stable enough. The lifts were ok. The aircon is facing the bed, thus all night i was freezing. It would be an ideal stay if the aircon is not directly facing the bed. I did not have time to stop by the roof top swimming pool, however i heard it is good. Nevertheless, my family was happy, and i will be glad to return back when i have chance to stop by melaka.

Reviewed February 01, 2017

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10.0
Exceptional
Syazwan from Malaysia
Couple
Premier Suite with Bathtub
Stayed 1 night in March 2016

Excellent place!”

Stayed in one of the premier suite, one of the cheapest, price and location wise. Service was swiftly executed, front desk staff named Sylvia was very attentive, helpful and very friendly. Comes with complimentary parking, walking distance to everything popular in melaka, great infinity pool with superb sky view of melaka straits. Worth the stay!

Reviewed March 29, 2016

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9.6
Exceptional
Khairul from Singapore
Family with young children
Straits Suite
Stayed 2 nights in December 2018

A wonderful stay despite slight hiccups”

We had the most amazing stay at Straits from check in till check out. We stayed in the family suite. Staff were commendable....a salute to all staff for being very helpful, kind and always there to assist. One of the best group of staff in hotels from front dest to security to room service..excellent!! Location awesome...halal eateries all around...good food too...and walking distance to Dataran Pahlawan...awesome!! Room was huge for us family of 6. We took an extra bed. Very comfortable. Very nice toilet..big too...wonderful! Hiccup would be the lift...during our stay..the fire alarm was triggered so we had to wait. Staff were all helpful ushering us to use a spare lift... Check out time ... only one lift avail therefore had to wait for quite sometime as my mum is on wheelchair. A security came to our level to check and about to help us to the other lift when the lift came. But it was all great... Another would be.. no available pool for younger kids..but our kids had fun too!

Reviewed December 21, 2018

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9.7
Exceptional
ONG from Singapore
Couple
Straits Suite
Stayed 3 nights in November 2015

Great to stay at.”

Facility are good with pool,sauna,gym and good wifi. Location well place where near by shopping, street restaurant, tourist attraction, cinema. Staff friendly and helpful.

Check in on 17/11/15 for 3 nights stay book deluxe room but got upgrade to strait suite on booking with agoda. Without say money worth. 2nd time stay at hotel. Breakfast is good with local variety. Pool at 23rd storey with city and sea view also suana at same level. Small gym at level 3 but with full facility. Room clean and spacious. Staff ffriendly and helpful and the guard at main entrance greet you when you in or out hotel. Walking distance to jonker,famosa, Hard Rock, shopping and cinema with street restaurant around the hotel with special mention Tong Sheng restaurant expect wait for 1 hour queue. Overall experience at hotel is great.

Reviewed November 21, 2015

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8.0
Excellent
Chen from Malaysia
Solo traveler
Heritage Deluxe King Room
Stayed 1 night in July 2015

Nice new hotel with reasonable price for soft open”

Clean, comfort bed, good location

I stayed one night at The Straits Hotel & Suite during last weekend, the receptionist working speed is fast and professional, I managed to check-in within 10 minutes time. The hotel room is clean and also the view is nice where I could see the Malacca straits from windows. I particular like the windows design of the bathroom which we can see inside the bath room in the room, of course it can be covered if lower down the curtain. Besides that, the bed is very comfortable and the air conditional in the room is cold enough. The location is strategic as it is nearby to many restaurants and also the shopping malls. Overall I was satisfied for the stay in this hotel and will come back again next time.

Reviewed July 27, 2015

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8.8
Excellent
Freddy from Australia
Business traveler
Deluxe Twin
Stayed 1 night in March 2016

Nice”

Room feels smaller than what was advertised unless it includes the locked balcony. Also I left my key with my room mate and managed to get a ride short of 1 floor. Unable to access the locked fire stairs. What happens if there's a fire with the doors locked? Grouting in shower mouldy. Shower is very weak for such a new hotel. Breakfast is good. Front office helpful and friendly. Pool is superb with helpful lifeguards. Other than those minor problems, we do love the Straits Hotel & Suites.

Reviewed March 13, 2016

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8.0
Excellent
Clairin from Singapore
Couple
Straits Suite
Stayed 1 night in June 2016

Spacious rooms, great location”

Extremely plus points for having very comfy beds that you literally hate to wake up from. We booked a suite at a reasonable price and the room is very spacious. With a kitchenette and living area, with dining table, it feels very much at home when you stay here. Next to Novotel and Hatten, 5 mins walking distance to Dataran Palawan mall and heaps of eating places. Of course, heaps of massage places too. Do be reminded to get the MyTeksi app from Grab for easy traveling within the city area. Although it is about 15mins walk to Jonker, sometimes the hot sun can be over bearing. And of course it is very convenient to get around anywhere you want to besides Jonker. The hotel though needs to check on the extreme cleanliness of their sheets because i did find a couple of stains. This is with along the bath towels which smells like diluted bleach and they could use with some laundry softener. All in all, good location and worth to reside for weeks and days. Checking-in is however a little slow but perhaps it was a holiday season. The pool at the roof/23rd level garners a great view to the malacca straits and a clean infinity pool

Reviewed November 29, 2016

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9.3
Exceptional
shi from Singapore
Couple
Deluxe Twin
Stayed 2 nights in August 2015

Great stay!”

Room Cleanliness, Friendly staff and Security

Our stay at the Straits Hotel & Suites was very pleasant. 1. The location is pretty near to the main tourist attractions 2. The hotel staff were very friendly and know the area well enough to give directions 3. The rooms were very clean 4. No worries on parking our vehicle in the hotel carpark 5. Definitely value for money

Reviewed August 18, 2015

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