Nice Towering Hotel”

This is my first stay in this newly opened hotel in Melaka. The staff were friendly and helpful and alway greeted us with sincere smiles, something rare to see in another part of peninsular Malaysia. The room was spacious, mine was a Straits Suites which overlooking Straits of Melaka, hence the name of this hotel because no matter where your room at, either at left or right aisle, still you can see the Straits Of Melaka from the large glass plate window. However, the management should consider subscribing few Vision 4 channels for room entertainment since the one and only Fox Movie Premium channel still can't suffice the craving of in-room movie entertainment especially enjoying at midnight. The plus point, especially for Singaporeans, this hotel provides all MediaCorps TV channels. The pool, though a bit chilly because it was built on the topdeck of the building,provides bird's eye view of Melaka city and its surroundings. This hotel is a stone's throws away from shopping malls and tourist attractions, a walk through shophouses lane is not that tiring, though may be sweat a bit under scorching noon sun. Ample parking is available. I will definitely return to this hotel the next time I go to Melaka few weeks to come!

Value for Money”

Booked a Straits suite as the price seems very attractive but before checking in do wonder whether the room will be as nice as the photos as some reviewers did give some negative points. Got to say that I was very pleased with the actual conditions of the room when I walk in as the room is spacious and the furniture and fittings are well maintained. Even though some reviewers wrote about slow check in my experience was pretty fast and efficient. As I was given a room at the 20th floor so I was also treated to the nice view of Melaka town. The infinity pool on the roof top (23rd floor) is also nice but would have been better if they also have a baby pool to cater to smaller children. The location of the hotel is also top notch and is within walking distance to a lot of major attractions as well as shopping and food. Overall a very satisfied trip for me and my family and will definitely return.

Overall Review”

Hotel was newly built therefore it is definitely still pretty nice. I booked the Straits Suites and it was huge! downside was the balcony was locked and you are unable to get access, suspect they locked up due to safety issue. The place was just beside Hattan Square therefore it is quite centralised. Need to cut across a small dark alley from Hatten hotel to reach Straits. Felt quite unsafe walking through the alley. (Unless you drive around in Malacca) Carpark was easy to manoeuvre as compared to several other hotels. Friendly staffs, brighten up your stay in hotel. Did not provide most things in suite example : pots, bowls, eating utensils (So why you provide a stove to cook?) No hair dryer so beware ladies if you need 1. xD Feels more like you are at home, in a service apartment than a hotel. (Flooring is not those hotel carpet) I like. xD Thumbs up for the front desk ladies for the big smiles you gave me when checking in and out! I'm sorry I forget your name. ;(

Excellent”

Centrally located in Melaka town centre. Walking distance to famous restaurants, shopping malls and places of interests. Plenty of car parks. Check-in took some time. Need to deposit RM100.00 even though payment was already made through Agoda. Stayed in Deluxe Room, the room was spacious. Complete with toothbrushes and mini fridge. Please be minded that the bathroom is open concept and the brick wall has been replaced by a glass wall. However, a full blind can be closed at the shower. Love the mattress and pillows. Two pillows for each bed and another extra pillow in the cupboard. The thickness is perfect. Great view of Straits of Malacca. Free WiFi available. Hate the air conditioning. Whether it is too cold or too hot. Swimming pool on the top floor was nice with an awesome view of Malacca town and the Straits. Sauna room was good.

Satisfied & Great Stay”

It was our first time staying in here - The Straits Hotel & Suites,Melaka. To Us-Me & Husband,everything was great & comfortable.Quick check-in,pleasant staff,clean & calm surrounding,spacious room,nice & beautiful view as the room got a balcony,strategic location-convenience for us to have food & shopping.However,still need a room for improvement: 1) Maybe can have a DVD player in room?TV Chanel's are slightly boring. 2) Provide a daily newspaper to each room (as per mentioned in Agoda) Anyway,we've experienced a great stay in your Hotel.For the price we've paid,it was very good value for money for our 3 nights stay.We would return to this hotel in the near future.Sure,will recommend to friends.Excellent!

Worth for every penny ”

The hotel is located at a very strategic place. You can find many good restaurants around the hotel area. The room was more than expected. It was super duper clean and i love the bathroom concept. It was my first stay in this hotel and it was surely a memorable one and if i'd come to malacca again, surely straits hotel and suites will be my first choice on the list. The rate is cheap and the rooms are extraordinary. You can never get good rooms like in straits hotel anywhere else.

Love This Hotel to the Max !!!”

As my title highlighted, this is one of the hotel that I would book again whenever I'm back to Melaka. Seriously a super satisfied stayed with this hotel. We stayed for 4D3N and it's a memories to be made. At first arrival, was quite disappointed when my living hall A/C are not functioning well, its burst heat rather than cold air. Went down to receiption and they requested engineering to check the room and when we back from sightseeing, the living room felt like iced cold. Good and swift service from their hotel staff. The Swimming Pool view are everything, spent hours on their Roof Top pool and it is the kind of hotel for relaxation (If you know what I meant). Not to forget the In-House Buffet Breakfast, even there is not much variety in food selection, but the taste at its finest. Gym equipment are well provided for hotel guest. The room are everything. We booked the Straits Suite room and in love with it, the furniture, layout, king size bed, bath tab, spacious.

Affordable yet comfortable stay”

The Straits Hotel is located in Melaka Raya area, approximately 10 minutes walk away from Dataran Pahlawan which has most of the tourist attractions in Melaka. The room is clean, in decent size and has all the amenities for a comfortable stay. Parking is available within the hotel itself. Staff is very attentive and courteous. Overall, it was a satisfying stay.

Good location, spacious room and efficiency staff”

We were being upgraded to premiere suite. This is my second visit at the straits hotel after 2months. Surprisingly there are plenty of improvements being done. Keep it up! This is definitely my most preferred hotel in melaka with reasonable price, good location and spacious room. However, the breakfast offered are kindly turn me off as there are not much room variety and they serve me with overcooked omelette. :(

Nice Weekend Getaway”

We had an overall nice stay. The positive encounters: Check-in was fast. The hotel condition was new and the suite was very nice - Straits Suite. We love the entire setup especially the sofa - very comfortable. House Keeping was very quick in attending to our request. All the staff that we came across were polite and courteous. The negative encounters: The cleanliness was average - there was slight stains on the comforter as well as the bathroom towels. There was strains of hair on the toilet seat as well as around the bathroom floor - like it was cleanup in a hurry. The balcony floor looks like it was not wash for a month. Certain servings during the buffet breakfast was not replenish an hour before closing. Overall, we would recommend The Straits Hotel & Suites based on the promotional price that was offered.

Value for money and clean hotel ”

Review of The Straits Hotel & Suites Check in / Check out & Service: - Smooth and quite quick. We got upgraded to a Premium Suite because all Deluxe Rooms were unavailable. - Staff were polite and helpful. Room: - It was large because it was a suite. The living room was separate from the bedroom and there was a dining area with a non-functioning kitchenette. The kitchenette had a sink and plenty of cabinets. There was an electric hot plate that can't be used and I remember reading somewhere that's because the hotel doesn't allow cooking. There was also a chiller that isn't exactly cold so if you want your drinks chilled, it'll take a long time. Complimentary Nescafe coffee sticks, Lipton tea bags, bottled waters and an electric kettle were provided. - The bedroom was clean and pleasant with a queen sized bed. The pillows were quite soft and the duvet was a bit thin but generally comfortable. The wardrobe was quite large and there were 2 bathrobes and bedroom slippers. There was also an electronic safe in it but didn't work. The mirror is on the door of the wardrobe and for some reason, the wardrobe door was difficult to slide open. - The AC wasn't exactly powerful and it took quite a long time to cool the room down. 2 units in the suite - 1 in the bedroom and 1 in the living. Bathroom: - Quite roomy. Basic toiletries were provided: toothbrushes and paste, shampoo, conditioner, foam bath, shower caps and ear buds. There was a small hairdryer next to the mirror. Bath and face towels were clean. - A bathtub was next to the shower area and there was half a glass screen that you can slide to stop water from splashing into the toilet area. Water pressure on the handheld shower was low but the rain shower worked fine. - The toilet was attached with a handheld washer but water was leaking from the rubber tube. You get a very wet floor after use. The toilet paper was quite scratchy. - Water tends to accumulate at the toilet area because the floor wasn't elevated

Cheap and spacious room but extremely dirty floor”

Pros: View: Straits Hotel has one of the best view in Malacca, you can see both the Straits & city. Location: Location is great if you love to shop at Hatten Square, Dataran Pahlawan, Mahkota Parade and Plaza Mahkota. Mcdonald's, KFC, Pizza Hut, MarryBrown and A&W are all in either Dataran Pahlawan or Mahkota Parade but my recommendation is Nadeje, they serve very nice milk crepe (thousand layers cake), always full house! There are many massage shops and famous eateries nearby the hotel like Restoran Tong Sheng, Cottage Spices and Makko (nyonya restaurants) and Starbucks. There is also an Indian mamak shop next to the hotel. However walking to Jonker Walk is very far, it takes about 20 minutes. Service: All the staffs in the hotel including the security guards, the housekeeping and reception people and the waiters are great, all of them are very polite. WiFi: Speed is very strong because every room has its own WiFi modem including the lobby and restaurant but have to login everytime. Electricity: You don't have to worry there isn't enough sockets to charge your electronic devices because there are a total of 11 sockets in the suite! There's also one USB output in the room so u don't have to bring your charging adapter. The suite has many many lights so it's very very bright! Bed & Pillows: Very very comfy! Better than my own bed and pillows in my house, made me don't felt like going home or going out! Aircon: There are two aircons in the suite, all of them are cold enough and they cool the room quite fast. TV: There are a total of 16 channels to choose from including Singapore's Mediacorp channels, Fox Sports, Fox Movies, Discovery, CNN and local channels, there are no Astro channels. The TV images are not HD, it's so blur. There is no TV in the bedroom only in the living hall. Breakfast: Breakfast is good, food selection is acceptable, food quality is ok. Lastly, you can dim the bathroom's window so people outside couldn't see you showering. Fresh paint s

Hotel with good surrounding and near to city central”

I stayed in Melaka for many many times, due to Chinese New Year celebration, the hotels in Melaka was almost fully booked. I found this one in a good bargain price at last minute. The location is central, walkable distance to shopping mall, mahkota medical center, and Hatten hotel. The surrounding restaurants makes the stay enjoyable. The Bakut teh place across the hotel was open on Chinese New Year day with decent food. The mamak stall next to hotel also provide good local food. The hotel shared same parking lot with Novotel, i need to scan the parking card before going out as it is provided free of charge. Check-in and Check-out process was a breeze. The room layout seems like a studio apartment. It was clean. The wifi was not fast, but stable enough. The lifts were ok. The aircon is facing the bed, thus all night i was freezing. It would be an ideal stay if the aircon is not directly facing the bed. I did not have time to stop by the roof top swimming pool, however i heard it is good. Nevertheless, my family was happy, and i will be glad to return back when i have chance to stop by melaka.

Excellent place!”

Stayed in one of the premier suite, one of the cheapest, price and location wise. Service was swiftly executed, front desk staff named Sylvia was very attentive, helpful and very friendly. Comes with complimentary parking, walking distance to everything popular in melaka, great infinity pool with superb sky view of melaka straits. Worth the stay!

A wonderful stay despite slight hiccups”

We had the most amazing stay at Straits from check in till check out. We stayed in the family suite. Staff were commendable....a salute to all staff for being very helpful, kind and always there to assist. One of the best group of staff in hotels from front dest to security to room service..excellent!! Location awesome...halal eateries all around...good food too...and walking distance to Dataran Pahlawan...awesome!! Room was huge for us family of 6. We took an extra bed. Very comfortable. Very nice toilet..big too...wonderful! Hiccup would be the lift...during our stay..the fire alarm was triggered so we had to wait. Staff were all helpful ushering us to use a spare lift... Check out time ... only one lift avail therefore had to wait for quite sometime as my mum is on wheelchair. A security came to our level to check and about to help us to the other lift when the lift came. But it was all great... Another would be.. no available pool for younger kids..but our kids had fun too!

Great to stay at.”

Check in on 17/11/15 for 3 nights stay book deluxe room but got upgrade to strait suite on booking with agoda. Without say money worth. 2nd time stay at hotel. Breakfast is good with local variety. Pool at 23rd storey with city and sea view also suana at same level. Small gym at level 3 but with full facility. Room clean and spacious. Staff ffriendly and helpful and the guard at main entrance greet you when you in or out hotel. Walking distance to jonker,famosa, Hard Rock, shopping and cinema with street restaurant around the hotel with special mention Tong Sheng restaurant expect wait for 1 hour queue. Overall experience at hotel is great.

Nice new hotel with reasonable price for soft open”

I stayed one night at The Straits Hotel & Suite during last weekend, the receptionist working speed is fast and professional, I managed to check-in within 10 minutes time. The hotel room is clean and also the view is nice where I could see the Malacca straits from windows. I particular like the windows design of the bathroom which we can see inside the bath room in the room, of course it can be covered if lower down the curtain. Besides that, the bed is very comfortable and the air conditional in the room is cold enough. The location is strategic as it is nearby to many restaurants and also the shopping malls. Overall I was satisfied for the stay in this hotel and will come back again next time.

Nice”

Room feels smaller than what was advertised unless it includes the locked balcony. Also I left my key with my room mate and managed to get a ride short of 1 floor. Unable to access the locked fire stairs. What happens if there's a fire with the doors locked? Grouting in shower mouldy. Shower is very weak for such a new hotel. Breakfast is good. Front office helpful and friendly. Pool is superb with helpful lifeguards. Other than those minor problems, we do love the Straits Hotel & Suites.

Spacious rooms, great location”

Extremely plus points for having very comfy beds that you literally hate to wake up from. We booked a suite at a reasonable price and the room is very spacious. With a kitchenette and living area, with dining table, it feels very much at home when you stay here. Next to Novotel and Hatten, 5 mins walking distance to Dataran Palawan mall and heaps of eating places. Of course, heaps of massage places too. Do be reminded to get the MyTeksi app from Grab for easy traveling within the city area. Although it is about 15mins walk to Jonker, sometimes the hot sun can be over bearing. And of course it is very convenient to get around anywhere you want to besides Jonker. The hotel though needs to check on the extreme cleanliness of their sheets because i did find a couple of stains. This is with along the bath towels which smells like diluted bleach and they could use with some laundry softener. All in all, good location and worth to reside for weeks and days. Checking-in is however a little slow but perhaps it was a holiday season. The pool at the roof/23rd level garners a great view to the malacca straits and a clean infinity pool

Great stay!”

Our stay at the Straits Hotel & Suites was very pleasant. 1. The location is pretty near to the main tourist attractions 2. The hotel staff were very friendly and know the area well enough to give directions 3. The rooms were very clean 4. No worries on parking our vehicle in the hotel carpark 5. Definitely value for money