The Straits Hotel & Suites
Deluxe Twin - Bedroom The Straits Hotel & Suites
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Swimming pool [outdoor] The Straits Hotel & Suites
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7.7
Very good
1.7% this month
/10
(5688 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - 990 meters from city center
Parking
FREE
  • Surf Zone130 m
  • Fenix Internet Centre220 m
  • Eco Bike Tour230 m
  • Carrefour Melaka280 m
  • Bicycle Hire - Jin Fu Shin290 m
  • Mahkota Medical Centre330 m
  • Cookery Course - Hotel Equatorial370 m
  • Mahkota Medical Center410 m
  • Melaka Wonderland520 m
  • Coral Wonderland530 m
  • Free Wi-Fi

    The Straits Hotel & Suites

    No 1-B, Jalan Melaka Raya 2, Taman Melaka Raya, Melaka Raya, Malacca, Malaysia, 75000 - See map
    "The staff is friendly and helpful and the hotel room is clean but needs repaint ."
    Lim - December 8, 2018
    Excellent comfort
    8.2 room quality and comfort
    Exceptional reputation
    Recommended by 82% of guests
    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    • Bar

    This property is in high demand!

    Booked 114 times | 20 travelers are looking at this property right now

    Property ranking|Compared to 3,197 Malacca properties
    See all rankings
    Room comfort score
    8.2/10
    Review score - United States
    7.4/10
    Location score
    8.4/10
    Room size
    65 sqm.
    Better than
    98
    %
    of Malacca properties
    Better than
    98
    %
    of Malacca properties
    Better than
    96
    %
    of Malacca properties
    Bigger than
    96
    %
    of Malacca properties
    Value for money7.9
    Location rating8.4
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport8.8 km

    Rooms available at The Straits Hotel & Suites

    8.2
    Excellent
    Room comfort & quality
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Family Suites
    Family Suites
    ...
    • Room size: 98 m²/1055 ft²
    • Partial sea view
    • 2 king beds
    Enter dates to see prices
    Straits Suite
    Straits Suite
    ...
    • Room size: 65 m²/700 ft²
    • Balcony/terrace
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Premier Suite with Bathtub
    Premier Suite with Bathtub
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Heritage Deluxe King Room
    Heritage Deluxe King Room
    ...
    • Room size: 33 m²/355 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Heritage Premier Suite
    Heritage Premier Suite
    ...
    • Room size: 80 m²/861 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Straits Heritage Suite
    Straits Heritage Suite
    ...
    • Room size: 65 m²/700 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Family Room with Side Sea View
    Family Room with Side Sea View
    ...
    • Room size: 98 m²/1055 ft²
    • Balcony/terrace
    • 2 king beds
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Shower
    Enter dates to see prices
    Deluxe Double
    Deluxe Double
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at The Straits Hotel & Suites?

    Check-in at The Straits Hotel & Suites starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the The Straits Hotel & Suites to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to The Straits Hotel & Suites?

    If you would like to drive to The Straits Hotel & Suites, a car park is available. You can travel around in Malacca easily with taxi service provided by the property.

    Is breakfast offered at The Straits Hotel & Suites?

    Buffet breakfast is offered at The Straits Hotel & Suites from 6:30 AM to 10:30 AM. There is an additional charge of 32 MYR for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at The Straits Hotel & Suites?

    The Straits Hotel & Suites has many in-house restaurants for hungry guests to dine-in. Amalaka Restaurant and Pizzaria Restaurant & Bar offer an extensive range of cuisines for you to choose from. You can also delight yourself with their tasteful buffet menu option.

    Can special events be hosted at The Straits Hotel & Suites?

    Special events such as weddings and private events may be hosted at The Straits Hotel & Suites. The property has indoor venues that can hold up to 270 people. In-house catering and event decoration services are offered to help your event go smoothly. The property also invites guests to create long-lasting memories with packages to celebrate intimate occasions such as birthdays.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at The Straits Hotel & Suites?

    On-site venues and convenient event services make The Straits Hotel & Suites an ideal choice for hosting events such as meetings and seminars. The business venues at The Straits Hotel & Suites can hold up to 120 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment, Wi-Fi and meeting supplies is available to help make your business event a successful one. Event attendees can enjoy their participation even more with coffee break provided by The Straits Hotel & Suites.
    Interested in hosting a business event? Let The Straits Hotel & Suites know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at The Straits Hotel & Suites?

    The Straits Hotel & Suites is a smoke-free property in all rooms.

    Show more questions
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    What people love about The Straits Hotel & Suites

    • 9.2
      Exceptional
      Location

      "My family loved the location and it was of good value."

      Teck W.

      |

      January 13, 2019

    • 9.6
      Exceptional
      Location

      "The hotel location was very strategic."

      Wani

      |

      December 8, 2018

    • 9.6
      Exceptional
      Location

      "Location: love it room: excellent staff: excellent."

      suhana

      |

      December 10, 2018

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    More about The Straits Hotel & Suites

    More about The Straits Hotel & Suites

    9.2
    Exceptional

    "Everything is great staying here"

    Nurul

    |

    January 8, 2019

    An overview

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    What they offer

    6.8
    Good

    "Superb convenience for food outlets just outside the hotel."

    Wing N.

    |

    December 13, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of The Straits Hotel & Suites from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (5688)Booking.com Reviews (2516)
    7.7
    /
    10
    Very good
    1.7% this month
    Cleanliness7.5
    Facilities7.4
    Location8.4
    Room comfort and quality8.2
    Service7.5
    Value for money7.9
    Rating
    9+ Exceptional (682)
    8-9 Excellent (592)
    7-8 Very Good (1004)
    6-7 Good (474)
    <6 Below Expectation (682)
    Time of the year
    Mar - May (669)
    Jun - Aug (800)
    Sep - Nov (907)
    Dec - Feb (1058)
    All languages
    All guests (5688)
    All room types
    Showing 3435 verified guest comments
    12345
    10.0
    Exceptional
    Zheng from Singapore
    Family with young children
    Straits Suite
    Stayed 2 nights in June 2019

    Highly Recommended”

    Staffs were great, parking location were safe and good as they have their own security. Room cleanliness was great, if theres something to complain, It will be that the sound proofing of the room isn't that great and also the hallway outside the rooms are not air conditioned as if can be really humid while walking / waiting at the lift area. Other than that, rooms are spacious and great to stay.

    Reviewed July 14, 2019
    8.4
    Excellent
    Albert from Malaysia
    Couple
    Heritage Deluxe King Room
    Stayed 1 night in June 2019

    Good”

    Only had a one night stay at the hotel. Right in the heart of town and one of the famous chicken rice stalls was just next door. Overall, the ambience and room was ok. No complaints and would most certainly stay there again on my next visit, which I hope will be longer.

    Reviewed July 14, 2019
    7.2
    Very good
    Low from Singapore
    Couple
    Deluxe Twin
    Stayed 3 nights in July 2019

    Unserviceable Aircon”

    Checked-in on 19 Jul 2019, to Room 1207. Turning on the aircon was quite difficult, the controller was not "talking" to the blower unit. The blower unit was dusty and filthy, seemed not serviced for many months. Called for technical assistance, came - checked, noticed that I was using a sleeping machine, TAs immediately called reception to change my room. Was supposedly upgraded to Room 1619. In Room 1619, turned on the aircon without much problems, controller was working properly, we had a nice stay in Malacca.

    Reviewed July 23, 2019
    10.0
    Exceptional
    Chin from Singapore
    Couple
    Deluxe Twin
    Stayed 1 night in June 2019

    vacation”

    Good location, perfect

    Reviewed July 24, 2019
    10.0
    Exceptional
    Azlinda from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 2 nights in August 2018

    Excellent”

    More than expectation

    Reviewed July 22, 2019
    6.8
    Good
    Yin from Malaysia
    Couple
    Straits Suite
    Stayed 1 night in July 2019

    Overall 8/10”

    Definitely will stay here again! But please improve the speed of check in, the cleanliness for balcony (super dusty dirty!!!) and also please be more friendly to guests (smile please~)

    Reviewed July 24, 2019
    7.2
    Very good
    Yee from Malaysia
    Group
    Deluxe Twin
    Stayed 1 night in July 2019

    Good”

    Location is good.. Nearby with restaurant, cafe & 7-11 Nice pool but no time to enjoy T-T Breakfast is good with many choice. Share carpark with Novotel Hotel but the direction toward the lobby not clear..

    Reviewed July 15, 2019
    6.0
    Chiow from Malaysia
    Group
    Premier Suite with Bathtub
    Stayed 1 night in July 2019

    Very old and dirty ”

    We booked the suites thru agoda . The room was old and there’s the some kind of red stain (looks like blood ) at the curtain . The towel has the black stain and almost like the mat that I use at home . The pillow has the stain too , sofa was dirty , there’s the scratch mark at the door .also the floor was so sticky seems no one mop the floor . I think if not the location probably nobody will stay with this price . We are so disappointed with the room , extremely not the same that we see from the website . Will not stay there again , there’s other hotel much better with the price . I

    Reviewed July 14, 2019
    5.2
    AI from Malaysia
    Business traveler
    Heritage Deluxe King Room
    Stayed 1 night in July 2019

    Misconduct of housekeeping ”

    I’m so disappointed to the management and it’s really shown no respect to the guest for open up the room without any permission given. And I have call twice to front office counter that I’m inside the room, where promised by the front office staff that they will be alert and make sure “no disturb” however there is no improvement, the same thing happen twice at the same date. Is really frightening.

    Reviewed July 13, 2019
    8.4
    Excellent
    Lee from Malaysia
    Couple
    Deluxe Twin
    Stayed 1 night in January 2019

    Good location”

    Breakfast was better than Novotel.

    Reviewed July 20, 2019
    8.8
    Excellent
    shahril from Malaysia
    Family with young children
    Heritage Deluxe King Room
    Stayed 1 night in July 2019

    Excellent”

    Cons-Shower water pressure very slow and parking lot sharing with novotel Pros-strategic location with nearby grocery shop

    Reviewed July 25, 2019
    8.4
    Excellent
    Choon from Singapore
    Family with young children
    Premier Suite with Bathtub
    Stayed 3 nights in June 2019

    Staying with this hotel for years”

    Since 2015, yearly trip to this hotel and recommended to many friends and family. Initially it was great but now structurally getting old and worn out. We order 2 suites and one of them AC not cooling at living room. Call up reception and nothing they can do unless change room. Not wanting to change room due to close vicinity to my Friend room. Floor tiles cracking up, sofa getting stained. Some windows unlockable. Need to renovate whole or we not going back. It has been a good hotel but need to upkeep well.

    Reviewed June 18, 2019
    8.8
    Excellent
    Anis from Malaysia
    Family with young children
    Premier Suite with Bathtub
    Stayed 1 night in September 2018

    Great place in the city”

    The suite is extraordinary. The all glass surrounding the suites makes the view so outstanding. You can view the entire city of melaka and the sea. The night view is also wort it. Very nice breakfast selection too and beautiful set up for the restaurant. Definitely will come here again if travelling to melaka

    Reviewed June 14, 2019
    8.4
    Excellent
    Teng from Malaysia
    Couple
    Deluxe Twin
    Stayed 1 night in June 2019

    Great Location & Bigger Room ”

    This is my second time staying this hotel, the location was perfect, at sentral of Melaka Raya, many restaurants just surrounding hotel area.. Room was bigger and clean at high floors. From the room can catch nice Melaka view.

    Reviewed June 06, 2019
    8.4
    Excellent
    Li from Malaysia
    Couple
    Premier Suite with Bathtub
    Stayed 1 night in May 2019

    Worth the money”

    Excellent place for stay, as we book for Premier suit with bathtub, the room was very big and spacious.we have sea view + city view so is consider awesome with the price we paid. Very clean except the balcony. Only problem with the aircond, nt very cool and very noisy. Overall is a good stay and will definitely come bk again I future

    Reviewed May 21, 2019
    9.2
    Exceptional
    Alishah from Singapore
    Couple
    Premier Suite with Bathtub
    Stayed 2 nights in May 2019

    Perfect location”

    Had a wonderful stay but there were some things that we had to take note of. Loved the view from the huge balcony but it was not well maintained and very dusty. So was the sofa at the living room and it's very visible. Aparment-like room but no microwave/kitchen. Iron is available upon request but only for an hour use. Regardless of all that, location was perfect and within walking distance to the malls / cafes / convenience stores. Loved the plush bed and bathtub! Overall value for money!

    Reviewed May 06, 2019
    6.4
    Good
    Miao from Singapore
    Family with young children
    Straits Suite
    Stayed 1 night in July 2019

    Not a present stay”

    Heater is not hot at all. Aircon not cold in the room. Will not stay there anymore.

    Reviewed July 22, 2019
    10.0
    Exceptional
    siew from Malaysia
    Couple
    Heritage Premier Suite
    Stayed 1 night in September 2018

    nice”

    nice

    Reviewed July 24, 2019
    5.6
    Cheong from Malaysia
    Business traveler
    Deluxe Twin
    Stayed 3 nights in July 2019

    Substandard Cleaniness”

    Location and Parking is good. No complains here. Room cleaning needs improving as I found dirty footprints all over the bathroom floor after my room was "cleaned". Also smell at the corridors are nauseating and the room was "fragranized" heavily as if to cover some other odor. Sorry to say I would not be coming back.

    Reviewed July 08, 2019
    3.6
    leong from Singapore
    Family with teens
    Heritage Deluxe King Room
    Stayed 1 night in June 2019

    Too old and overpriced ”

    The room was not prepared according to the requests made and the hotel did not respond to my email that the room cannot be connecting and even put us on the highest floor which I stated that I do not want. Room 1718 water leaked from the ceiling direct above the toilet bowl area and stained my parents, suspected it is from the toilet bowl from the unit above. Room was not prepared even though we checked in at 3.45pm and have requested early check-in at 11am. Worst part is the breakfast. The layout is poorly done and quality of food is no good, they used to have prata station and now no more and the egg station forget about your sunny side up they will just anyhow fried the eggs mixed it up for you. Will not stay here again. The carpet and the lane leading to the room too old and dark. Toilet also too dim. At Sgd70/night I can get better and newer hotel and I don’t think anyone will reply my this comment too.

    Reviewed July 06, 2019
    12345
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