Amazing location and stunning views”

Traveling in Japan comes in two flavors, the fun chic way with business hotels and capsule pods and then there’s luxury and style. Sure a hotel room is just a place to rest during your travels but when you’re in Tokyo and the view from your room rivals that of Roppongi Hills, you get a sense of appreciation that is the Intercontinental. It’s not just a hotel room, it’s a bastion of relaxation after you spend the day venturing about town and eating at the local eateries. You’re 5min by walk to the train station which includes the JR lines, Shinkansen, and the NEX which make it an absolute bonus if you’re carrying an exceptional amount of luggage filled with gifts. Also, because of all the offices around the hotel there is a large number of bars and restaurants nearby, a plus if you like joining the throngs of business women and men after work and knocking back a few beers and snacking on meat skewers. And we cannot forget the 7-11 downstairs for all your convenience needs!

In room dining was not that good”

When we call in room dining there is limited amount of food we can order, as an example, we ordered croissant and were told that we are allowed to order only 3 mini pieces! Which was weird to me as no hotel would limit the amount of food for the guests. Other than this all was great.

Exceptional”

easy to arrive from Haneda airport! and i love the atmosphere of breakfast place with those bamboo!

Good location, undergoing renovation ”

It was a great stay, good location, but it was a bit messy as there were some construction within the hotel. Overall good experience despite the relatively costly room rate.

Convenient location ”

High ceiling lobby restaurant is nice but room is small as business hotel

Perfect stay, comfortable stay”

I had a very comfortable stay at The Strings Intercontinental hotel Tokyo! The hotel staff warm welcomed me upon my arrival. Front desk staffs speak perfect English and provide me with detailed directions and maps for JR, subway and even NEX & Airport limo bus timings and price. The bed is very comfortable, enhanced my sleep with smoothing music. There is bath tablet for hot bath. The hotel room is very clean. Free Wifi. It's perfect for busy traveller or anyone seeking a hotel with good location and comfortable stay.

Great location, comfortable rooms and friendly + helpful staff”

Hotel is conveniently located at Shinagawa station, just 20mins train ride away Haneda airport. There are plenty of food and shopping next to it, and centrally connected to tourist sites like Mt Fuji & Tokyo station. The staff is very helpful and attentive to our needs, they had help stored our luggage for a night while we traveled out of Tokyo without charges. The hotel is also very welcoming by providing cold towels to newly arrived guests to freshen up. Overall, the experience was superb, room is very clean and bed is comfortable. Most importantly, the staff speaks fluent English and they understood our requests very well. We had no problems communicating with them. Will definitely return on my next trip.

Best Hotel in Tokyo ”

The Strings is the only hotel I stay at in Tokyo. After staying at several 5 star hotels in Tokyo none match the service, elegance and class of the Strings. Perfect location with the easiest access to anywhere in Tokyo, you also have an excellent choice of local spots. Still in the hotel is the best. I highly recommend Bubbles for the best place to get drinks and snacks. Nothing beats its quiet sophistication. Best place to take that someone you want to impress.

Incredible Hotel, super location, awesome service”

i absolutely loved my stay at the strings. it is by far the best hotel that i have stayed at in tokyo. the room was modern, large and met every need i could possible want. room service was great and all call for assistance were promptly answered and met. this would be a great hotel for anyone traveling alone or a couple to use a home base if you will to explore tokyo and then return to a relaxing evening for rest.

A Beautiful Experience”

A very pleasant and comfortable experience. Will definitely refer others to The Strings by InterContinental Tokyo

Great location in the heart of Tokyo”

This Hotel is well located next to Shinagawa Railway station which provides convenient access to Narita and the rest of Tokyo by train or bus or Taxi. It is in the heart of a major business centre with plenty of facilities including a good range of Restaurants and casual eating and small shops with inexpensive takeaway food and drinks. They have a one-stop call centre to provide any service you require. The weakness was 2 inhouse Restaurants - one too casual and the other too expensive.

Must stay again in this hotel, excellent location - walking distance from Shinagawa Station,”

The Staff very helpfull on our luggage. We are family's travellling with many luggages then we have to move to Osaka by Sinkanzen , the hotel staff very very helpful by bringing our luggages to the Station.. Arigato and Thank u so much Intercontinental Hotel at Shinagawa

Best Hotel in Tokyo for the single traveler”

I always try to stay at the Strings in Shinagawa. You cannot beat the location and ease with which you can trave to any part of Tokyo in minutes, yet still make it back to your first class room to relax.

Well designed, comfortable hotel and rooms”

Good value for the room price. Located in a central business district of Tokyo and right next to Shinagawa station so lots to eat and very comfortable transportation. Rooms are not extra large but are well designed and comfortable. Hotel itself is very pretty and has a welcoming feel to it.

Excellent location and hotel ”

loved this hotel. Rooms were really nice and modern. Husband and I got twin beds which were more like 2 double beds which was great. Loved the location attached to the shinagawa station so easy to get around. Also had the best restaurants close by, especially the Mexican restaurant which was the best I've had. Service was excellent, staff very accommodating and attentive. Breakfast was also really nice and lots of variety. I used the gym everyday which was a bonus and they even had gym clothing and runners that you can use on behalf of the hotel every day, never had that before! Was missing a pool which would of been nice. Overall would definitely stay again

perfect nest for the business traveler”

The hotel is located on 5 upper floors of a new building only 3-4 minutes walk from Shinagawa station. Although clear signs were not in evidence the train personnel at the exit gates will all point you in the right direction. On arrival you are struck by the huge, cleanly designed atrium lobby, and the first impression of staff as well trained only grows over the course of your stay. When I needed help with heavy luggage the bellboy leaped to the rescue and carried it all the way to the train ticket office for me. The business center is available 24 hours free of charge for those who require it. The breakfast buffet, while of a high standard, does not offer anything out of the ordinary for a hotel of this class.

Spectacular ”

Our stay at the strings was nothing short of spectacular. The staff were helpful and accommodating and nothing was too much for them. I was ill during the stay and the staff went above the call of duty to ensure my wellness. I would highly recommend this hotel to stay in Tokyo.

Absolutely great! The staff, especially the front desk and concierges were very helpful. ”

We are English speakers on the last leg of our honeymoon visiting Japan. We arrived in the morning, much earlier than check in but the front desk was still very accommodating. Because our room was not ready that early, they suggested the fitness room to shower after a day of flight travel. Very helpful as that was on the top of our minds! Thank you front desk for making that happen. After, they stored our bags as the concierge provided must see spots in Tokyo. She gave us city and train maps to help us along our day. Very helpful as an English speaker in Tokyo is very confusing! Once we arrived back, our room was ready and our bags were already taken to the room. The room and the view was great! Very clean, open and comforting. Housekeeping was always prompt with the morning clean and nightly turndown. Most of all, the location was perfect! Just walking steps to the train station. Overall, great experience and we would definitely visit again.

Incredible hotel with outstandng location”

This hotel is a must stay, even if you are just stopping over in Tokyo for one night. The ease of access through Shinagawa station gives you teh chance to do anything in Tokyo and still make it back to your luxury suite without worry.

Nice hotel at good location”

The hotel just right next to Shinagawa JR Station, very convenience to go around Tokyo! The hotel has very good ciry view, good room size and have everything I need. The staffs are very helpful and nice!