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The Sugarland Hotel
Superior - Bedroom, The Sugarland Hotel in Bacolod (Negros Occidental)
Interior view, The Sugarland Hotel in Bacolod (Negros Occidental)
Swimming pool [outdoor], The Sugarland Hotel in Bacolod (Negros Occidental)
Ballroom, The Sugarland Hotel in Bacolod (Negros Occidental)
Ballroom, The Sugarland Hotel in Bacolod (Negros Occidental)
Bathroom, The Sugarland Hotel in Bacolod (Negros Occidental)

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7.9

Very good

310 reviews

310 reviews

Housekeeping11
Breakfast9
Food & Dining6
See map
See map

7.7

Very good

Location rating score

Very good location - 1.16 kilometers from city center
Parking
FREE
Popular landmarks
SM City Bacolod 2.1 km
Negros Museum 2.2 km
San Sebastian Cathedral 2.2 km
Dizon-Ramos Museum 2.7 km
Negros Forests and Ecological Foundation Biodiversity Conservation Center 3.0 km
New Government Center 3.3 km
Panaad Park and Stadium 4.0 km
Barangay Sang Virgen Chapel 5.0 km
Laguerta Home Of The Vintage Glasses Museum 6.1 km
Capitol Lagoon Park 6.2 km
Nearby landmarks
Casino Filipino 260 m
Bacolod Bowling Lanes 360 m
Motorcycle parking area 790 m
Gaisano Supermarket 790 m
San Antonio Abad Parish Church 810 m
Gaisano Mall 860 m
Jojo Vito Designs Gallery 1.1 km
Bacolod Sanitarium Hospital 1.3 km
University of Negros Occidental - Recoletos 1.4 km
Adventist Medical Center - Bacolod 1.4 km

The Sugarland Hotel

Araneta St., Singcang, Singcang, Bacolod (Negros Occidental), Philippines, 6100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Singcang part of Bacolod (Negros Occidental), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous San Sebastian Cathedral. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and outdoor pool on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Swimming pool [outdoor]
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage

Swimming pool [outdoor]

Room service [24-hour]

Shops

Your dates are popular among travelersUsers are booking a place in Bacolod (Negros Occidental) every 6 minutes on Agoda.com
Value for money7.9
Location rating7.7
Nearest airportBacolod-Silay International Airport (BCD)
Distance to airport16.2 km

Rooms available at The Sugarland Hotel

Very good
Room comfort & quality

7.9

Superior
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
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Standard
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Room Assigned on Arrival
...
  • Shower
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Superior Room (No Window,Area:24)
...
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    Single Room - Superior
    ...
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      Single
      ...
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        Standard Room (No Window,Area:24)
        ...
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          Frequently asked questions

          What time is check-in and check-out at The Sugarland Hotel?

          Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to The Sugarland Hotel?

          The Sugarland Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Sugarland Hotel has a car park right on site for maximum convenience. Parking is free for guests.

          Is breakfast offered at The Sugarland Hotel?

          Wake up to a great buffet breakfast at The Sugarland Hotel.

          What are my dining options at The Sugarland Hotel?

          The Sugarland Hotel features an on-site restaurant for your dining convenience.

          What is the smoking policy at The Sugarland Hotel?

          The Sugarland Hotel does permit smoking in some areas and is not 100% smoke-free.

          What restaurants are nearby The Sugarland Hotel?

          The Sugarland Hotel is located in Singcang, famous for good restaurants such as Rio Bella, Golden of Fortune Restaurant and Alice's Recipes.

          What popular shopping places are close to The Sugarland Hotel?

          Shopping options in The Sugarland Hotel’s Singcang neighborhood include Gaisano Mall and Jojo Vito Designs Gallery.

          What are popular attractions near The Sugarland Hotel?

          The Sugarland Hotel is located in Singcang area, which is famous for attractions such as Laguerta Home Of The Vintage Glasses Museum, San Antonio Abad Parish Church and SAN LORENZO HOMES mini PARK.

          See map

          Explore the neighborhood

          What people love about The Sugarland Hotel

          • 8

            Very good
            Cleanliness

            "Clean, good breakfast"

            Sarah

            |

            March 2, 2023

          • 8.8

            Excellent
            Staff 

            "Great employees and clean rooms."

            Grace

            |

            October 15, 2022

          • 8.8

            Excellent
            Spaciousness

            "Rooms are a good size, very comfortable King Bed."

            J

            |

            April 14, 2022

          Property ranking|Compared to 171 Bacolod (Negros Occidental) properties
          See all rankings
          Room comfort score
          7.9/10
          Room size
          30 sqm.
          Service score
          8.3/10
          Cleanliness score
          8.1/10
          Better than
          95
          %
          of Bacolod (Negros Occidental) properties
          Bigger than
          88
          %
          of Bacolod (Negros Occidental) properties
          Better than
          82
          %
          of Bacolod (Negros Occidental) properties
          Better than
          79
          %
          of Bacolod (Negros Occidental) properties
          Overall rating:

          7.9

          Very good
          310 reviews
          Cleanliness
          8.1
          Facilities
          7.5
          Location
          7.7
          Read all reviews >
          What travelers say they love:
          Staff are efficient making their services superb!
          Robert from Philippines
          Business traveler
          More about The Sugarland Hotel

          More about The Sugarland Hotel

          The Sugarland Hotel

          Whatever your reason for visiting Bacolod (Negros Occidental), The Sugarland Hotel is the perfect venue for an exhilarating and exciting break away.
          Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Sugarland Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Parking is provided free of charge for guests.
          You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Sugarland Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
          Rooms at The Sugarland Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water and a coffee or tea maker are available in some select rooms.
          You can stay fresh and clean with toiletries provided in some guest bathrooms.


          Dining and things to do

          Wake up with no worries at The Sugarland Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
          Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, The Sugarland Hotel has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage. The many offerings at The Sugarland Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at The Sugarland Hotel gives you a great reason to spend more time in your swimsuit.
          You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


          Around the property

          While in Bacolod (Negros Occidental), take some time to venture outside of The Sugarland Hotel. Photograph yourself in front of New Government Center located 3.2 km away, which people travel great distances to see. Learn about the city's art history with a day at Negros Museum located 2.1 km away, where you can see collections by famous artists.


          Reasons to stay here

          Spend less here on rooms than you would at 91% of other accommodations in the city.
          Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
          This accommodation beats more than 95% of competition in the city on room comfort.

          Show less

          Amenities and facilities

          Very good
          Facilities

          7.5

          Most talked about facilities

          Food & Dining

          9 mentions

          Breakfast

          8 mentions

          Swimming Pool

          8 mentions

          Housekeeping

          8 mentions

          Languages spoken
          • English
          • Filipino
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Garden
          • Massage
          • Swimming pool [outdoor]
          Cleanliness and safety
          • Body thermometer
          • Daily disinfection in common areas
          • Face coverings on staff
          • First aid kit
          • Hand sanitizer
          • Physical distancing of at least 1 meter
          Dining, drinking, and snacking
          • Bar
          • Breakfast [buffet]
          • Coffee shop
          • Poolside bar
          • Restaurants
          • Room service [24-hour]
          Services and conveniences
          • Concierge
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Shops
          • Smoking area
          Access
          • Check-in [24-hour]
          • Front desk [24-hour]
          • Pets allowed
          • Security [24-hour]
          Getting around
          • Airport transfer
          • Car park [free of charge]
          • Car park [on-site]
          Available in all rooms
          • Air conditioning
          • Desk
          • Free bottled water
          • In-room safe box
          • Internet access – wireless
          • Ironing facilities
          • Non-smoking
          • Satellite/cable channels
          • Shower
          • Telephone
          • Toiletries
          • Wi-Fi [free]

          Food and dining

          Breakfast options
          • Buffet

          Location

          Araneta St., Singcang, Singcang, Bacolod (Negros Occidental), Philippines, 6100
          Very good
          Location

          7.7

          Airports
          • Bacolod-Silay International Airport (BCD)
            16.2 km
          • Iloilo International Airport (ILO)
            52.2 km
          Public transportation
          • Murcia Jeep and Bus Station
            1.8 km
          • Ceres Southbound Bus Terminal
            2.3 km
          Hospital or clinic
          • Bacolod Sanitarium Hospital
            1.3 km
          Shopping
          • SM City Bacolod
            2.1 km
          Convenience store
          • 7 Eleven
            690 m
          Cash withdrawal
          • ATM
            380 m

          What's nearby

          Popular landmarks
          • SM City Bacolod
            2.1 km
          • Negros Museum
            2.2 km
          • San Sebastian Cathedral
            2.2 km
          • Dizon-Ramos Museum
            2.7 km
          • Negros Forests and Ecological Foundation Biodiversity Conservation Center
            3.0 km
          • New Government Center
            3.3 km
          • Panaad Park and Stadium
            4.0 km
          • Barangay Sang Virgen Chapel
            5.0 km
          • Laguerta Home Of The Vintage Glasses Museum
            6.1 km
          • Capitol Lagoon Park
            6.2 km
          Nearby landmarks
          • Casino Filipino
            260 m
          • Bacolod Bowling Lanes
            360 m
          • Motorcycle parking area
            790 m
          • Gaisano Supermarket
            790 m
          • San Antonio Abad Parish Church
            810 m
          • Gaisano Mall
            860 m
          • Jojo Vito Designs Gallery
            1.1 km
          • Bacolod Sanitarium Hospital
            1.3 km
          • University of Negros Occidental - Recoletos
            1.4 km
          • Adventist Medical Center - Bacolod
            1.4 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 2-3 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 4 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from14:00
          • Check-out until13:00
          Getting around
          • Airport transfer fee150 PHP
          • Travel time to airport (minutes)45
          The property
          • Non-smoking rooms/floorsYes
          • Number of restaurants1
          • Number of rooms 88
          • Year property opened1973
          • Most recent renovation2007

          Reviews of The Sugarland Hotel from real guests

          Provided by verified guests of Agoda
          7.9
          /
          10
          Cleanliness8.1
          Facilities7.5
          Location7.7
          Room comfort and quality7.9
          Service8.3
          Value for money7.9
          High score for Bacolod (Negros Occidental)
          Rating
          9+ Exceptional (34)
          8-9 Excellent (36)
          7-8 Very Good (62)
          6-7 Good (16)
          <6 Below Expectation (26)
          Time of the year
          Mar - May (35)
          Jun - Aug (53)
          Sep - Nov (29)
          Dec - Feb (57)

          Show reviews that mention 

          Showing 174 verified guest comments
          12345
          10.0
          Exceptional
          June from Philippines
          Couple
          Standard
          Stayed 1 night in January 2020

          Great accommodation”

          I booked this hotel because of my friends wedding. We arrived so early for possible early check-in but too bad the room was not yet available but my friend was so kind that she let us leave our bags at her room. The staffs are very accommodating. The place was clean. The room is big and the mattress,pillows and comforters are so good. AC was working great. The bathroom is clean and big with organic soap,shampoo and conditioner. The downside about the bathroom is they don't have exhaust and bidet hose. The breakfast buffet was good and it was at the pool area which was so cool. I will definitely comeback to this place

          Reviewed January 06, 2020

          See room deals

          10.0
          Exceptional
          Lilibeth from United States
          Family with young children
          Superior
          Stayed 2 nights in June 2022

          Staff was kind and honest”

          I lost my wedding ring and was not expecting to find it, but on the last day, I asked the housekeeper to call me if ever she could find it. I was surprised when she asked me what was the name on it. The (male) laundry(sorry was not able to take note the name) in charge found it inside the bedsheet and gave it to the housekeeper. I was so very happy. They were honest. The ring is not expensive, but it has sentimental value. Thank you to the laundry in charge and the housekeeper. I will be back and will take note of their names.

          Reviewed July 04, 2022

          See room deals

          9.6
          Exceptional
          Alyanna from Philippines
          Solo traveler
          Standard
          Stayed 6 nights in March 2022

          One of BCD's finest but no bidet”

          I like the hotel, but they don't have bidets in their rooms. Food is the best here <3 i just didn't like that they don't allow senior discount if you ordered the steak. Is that even allowed? Also, one of their staff, Rommel, insisted on our 1st breakfast that we don't have a complimentary breakfast with our stay, and when we confirmed that we do have it, he didn't even apologize. Again, i like the hotel and i enjoyed my stay, but those were the pain points. Thanks!

          Reviewed March 22, 2022

          See room deals

          9.6
          Exceptional
          Denisse from Philippines
          Business traveler
          Standard
          Stayed 1 night in March 2022

          Exceptional”

          The place was okay. Good for short stays. It's conveniently located near Citymall. Staff were friendly and accommodating. The halls and lobby are clean and maintained. The room was clean and good for the price I payed. Minus 1 star since there was no bidet...

          Reviewed March 29, 2022

          See room deals

          9.2
          Exceptional
          Alexander from Philippines
          Solo traveler
          Standard
          Stayed 3 nights in December 2019

          Exceptional”

          The best hotel to stay if you go to Bacolod whether it's for leisure, business, or family/friend events. Rooms are very nice and very clean. TV has huge selection of foreign channels which I can't get in Manila (there's no KBS World though). Breakfast is good but the foods served weren't really breakfast dishes except for the first morning there. I just hope next time they add more sockets to be able to charge more of our gadgets. The safe wasn't working too so I hope they get it fixed. Overall, when I go back I will stay in this hotel again.

          Reviewed January 06, 2020

          See room deals

          10.0
          Exceptional
          Princess from Philippines
          Couple
          Standard
          Stayed 1 night in October 2021

          Sugarland Home Away from home”

          This hotel never fail to amaze from comfy bed, food, staff and events the exceed my expectations.

          Reviewed October 10, 2021

          See room deals

          10.0
          Exceptional
          ROCCO from Australia
          Couple
          Superior
          Stayed 7 nights in November 2018

          Great service ”

          Clean rooms , great service , value for money

          Reviewed August 09, 2019

          See room deals

          8.8
          Excellent
          Michael from Saudi Arabia
          Couple
          Superior
          Stayed 1 night in July 2022

          Nice Hotel with Character”

          The Sugarland Hotel is one of the older hotels in Bacolod. Although its size is relatively small, it is well-maintained overall and it has character. The rooms have traditional motifs and are beautiful even if age shows scratches on the hardwood floors. Quite importantly in a hotel, the bed was very comfortable and unlike so many hotels in the Philippines, the window AC worked very well and was able to keep the room very comfortable. The breakfast buffet was definitely Filipino breakfast (not Western), but it was delicious. It is worth getting a rate that includes breakfast. On the weekend, the venue was busy with wedding receptions, birthday parties, and other major events--and yet the room was quiet. As for location, it is on a main road but near the edge of town. Still, major malls were generally less than 15 minutes away and taxi fare to them was 100 pesos or less. Overall, we were very satisfied with the hotel and prefer it to L'Fisher.

          Reviewed July 04, 2022

          See room deals

          8.8
          Excellent
          Dawn
          Family with young children
          Standard
          Stayed 1 night in July 2019

          Great!”

          We had a great time! The food at the restaurant was great. We also enjoyed the breakfast buffet! Please include bacon in your menu for next time. The pool needs cleaning. We were told that we can’t use the pool until 10am but it’s stated in the guidelines that it’s open from 7am. My toddler couldn’t resist and dipped his toes anyway. Good thing the staff just let him. There’s a lot of work being done in the hallways but the staff were polite. Overall, it was a great stay.

          Reviewed July 14, 2019

          See room deals

          8.8
          Excellent
          J from Canada
          Solo traveler
          Standard
          Stayed 5 nights in March 2022

          Good Value”

          Rooms are a good size, very comfortable King Bed. Staff are very accommodating and nice. Rommel in the restaurant was very nice and remembered my meal requests. The Hotel Manager was welcoming and very helpful. The pool was good. You will enjoy your stay at Sugarland.

          Reviewed April 14, 2022

          See room deals

          8.4
          Excellent
          Chryssel from Singapore
          Group
          Standard
          Stayed 1 night in December 2019

          Overall an okay experience. Can still improve.”

          Newly renovated rooms in the new wing are nice and clean, and hotel is affordable. Their buffet breakfast needs more variety. Cons: They don't provide toothbrush and toothpaste. You'll need to pay to have your clothes ironed by housekeeping and sometimes housekeeping is a bit slow.

          Reviewed January 10, 2020

          See room deals

          9.2
          Exceptional
          Mark from Philippines
          Family with young children
          Standard
          Stayed 3 nights in November 2019

          Excellent stay!”

          I like our whole stay! Fantastic!

          Reviewed November 10, 2019

          See room deals

          8.0
          Excellent
          Charito from Philippines
          Business traveler
          Superior
          Stayed 2 nights in March 2019

          Decent and Comfortable Place to stay”

          It was an emergency business trip and one that I made arrangements in a hurry. It was my first time in Bacolod and wanted to stay in a decent and yet comfortable place with reasonable amenities. Sugarland was a good choice as it provided a nice, clean place for me and my husband. One thing though, the bed's head board is not nailed to the walk and thus causes sounds when you toss and turn at night. Still, I would choose to stay in Sugarland again, if the opportunity arises again.

          Reviewed March 11, 2019

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          8.0
          Excellent
          Chryssel from Singapore
          Group
          Superior
          Stayed 2 nights in December 2019

          Affordable hotel. Service needs improvement.”

          Our room was nice because we were checked-in at the new wing. My friend checked-in late (around 9PM) and they got an older room which isn't as nice. Early check-in means getting the newer rooms I guess. They don't provide toothbrush and toothpaste so make sure to bring your own. Hotel is near Citymall Goldenfield so it's convenient if you need to buy extra toiletries and water. Their buffet food choices are not that great and housekeeping is a bit slow sometimes. They can work on these to improve their service.

          Reviewed January 10, 2020

          See room deals

          8.4
          Excellent
          Neil from United Kingdom
          Couple
          Superior
          Stayed 7 nights in June 2019

          Short Stay”

          Nice hotel catering to many events Good restaurant Breakfast could be better Rooms are Good Beds need attention Aircon are old style all in one units Staff are great

          Reviewed June 17, 2019

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          10.0
          Exceptional
          Cindy from New Zealand
          Family with teens
          Superior
          Stayed 1 night in February 2022

          Exceptional”

          accomodating

          Reviewed February 04, 2022

          See room deals

          8.0
          Excellent
          Leah from Philippines
          Group
          Standard
          Stayed 2 nights in May 2022

          Just all right”

          Perhaps because of the pandemic, some of the room amenities are not operational (phone had no dial tone, fridge was not working). Location is all right and quite close to CityMall. Staff are courteous and accommodating despite inconveniences.

          Reviewed May 09, 2022

          See room deals

          8.0
          Excellent
          Rene from United States
          Solo traveler
          Standard
          Stayed 3 nights in February 2020

          Significant improvements needed.”

          Basic necessity like wash cloth should be provided for travelers like me that brought my own liquid body wash. Shower is a joke...a change in shower head might help(?)

          Reviewed February 09, 2020

          See room deals

          7.6
          Very good
          louie from Philippines
          Group
          Standard
          Stayed 1 night in November 2019

          Good enough”

          It was my first time here and I did not expect much considering that it is an old hotel. Sure enough the room where I stayed showed the hotel's age. The floor was màde of wood but to my surprise I liked it. The cabinet though has worn out doors. The bathroom was a delight but few amenities. There were no toothbrush, the towels were small, the water was not hot. Buffet breakfast was a soso but good enough. Still the hotel is a value for money.

          Reviewed November 09, 2019

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          8.0
          Excellent
          Rein
          Business traveler
          Standard
          Stayed 1 night in February 2019

          Bacolod Business”

          The hotel is very accessible for first time traveler since it is near the malls and tourist spots. Staff, Facilities, Room and Food are great.

          Reviewed October 13, 2019

          See room deals

          12345
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