7.6
Very good
/10
(217 reviews)See what guests said
See map
7.3

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Casino Filipino 260 m
Motorcycle parking area 790 m
San Antonio Abad Parish Church 810 m
Gaisano Mall 860 m
Jojo Vito Designs Gallery 1.07 km
Bacolod Sanitarium Hospital 1.26 km
University of Negros Occidental - Recoletos 1.36 km
Adventist Medical Center - Bacolod 1.43 km
Paglaum Sports Complex 1.43 km
Jose Rizal Monument 1.53 km
Nearby landmarks
SM City Bacolod 2.12 km
Negros Museum 2.19 km
San Sebastian Cathedral 2.23 km
Dizon-Ramos Museum 2.66 km
Negros Forests and Ecological Foundation Biodiversity Conservation Center 2.98 km
New Government Center 3.25 km
Panaad Park and Stadium 4.05 km
Barangay Sang Virgen Chapel 5.02 km
Laguerta Home Of The Vintage Glasses Museum 6.08 km
Capitol Lagoon Park 6.24 km
The Sugarland Hotel

"It was my first time in Bacolod and wanted to stay in a decent and yet comfortable place with reasonable amenities."

Charito - March 11, 2019

Superior - Bedroom The Sugarland Hotel
Interior view The Sugarland Hotel
Swimming pool [outdoor] The Sugarland Hotel
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Free Wi-Fi

The Sugarland Hotel

Araneta St., Singcang, Singcang, Bacolod (Negros Occidental), Philippines, 6100 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Swimming pool [outdoor]
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Bacolod (Negros Occidental) every 55 minutes on Agoda.com
Value for money7.6
Location rating7.3
Nearest airportBacolod-Silay International Airport (BCD)
Distance to airport16.2 km

Rooms available at The Sugarland Hotel

Very good
Room comfort & quality
7.9
Superior
Superior
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
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Standard
Standard
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room Assigned on Arrival
Room Assigned on Arrival
...
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    Frequently asked questions

    What time is check-in and check-out at The Sugarland Hotel?

    Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The Sugarland Hotel?

    The Sugarland Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Sugarland Hotel has a car park available for guests. Parking is free for guests.

    What is the smoking policy at The Sugarland Hotel?

    The Sugarland Hotel does permit smoking in some areas and is not 100% smoke-free.

    See map
    Explore the neighborhood

    What people love about The Sugarland Hotel

    • 9.2
      Exceptional

      "Overall, when I go back I will stay in this hotel again."

      Alexander

      |

      January 6, 2020

    • 8.8
      Excellent
      Staff 

      "The staff are very nice and very disabled-friendly."

      Inocencio

      |

      August 24, 2018

    • 8.8
      Excellent
      Breakfast

      "The breakfast buffet is great value for my money."

      Inocencio

      |

      August 24, 2018

    Property ranking|Compared to 167 Bacolod (Negros Occidental) properties
    See all rankings
    Room comfort score
    7.9/10
    Room size
    30 sqm.
    Review score - United States
    8.1/10
    Cleanliness score
    7.8/10
    Better than
    95
    %
    of Bacolod (Negros Occidental) properties
    Bigger than
    91
    %
    of Bacolod (Negros Occidental) properties
    Better than
    86
    %
    of Bacolod (Negros Occidental) properties
    Better than
    82
    %
    of Bacolod (Negros Occidental) properties
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    Overall rating:
    7.6
    Very good
    217 reviews
    Cleanliness
    7.9
    Facilities
    7.1
    Location
    7.3
    Read all reviews >
    What travelers say they love:
    Newly renovated rooms in the new wing are nice and clean, an...
    Chryssel from Singapore
    Group
    More about The Sugarland Hotel

    More about The Sugarland Hotel

    Well-placed in the sightseeing, business area of Bacolod (Negros Occidental) city, The Sugarland Hotel provides a most conducive spot for you to take a break from your busy days. The hotel lies from the city center and provides accessibility to important town facilities. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Casino Filipino, San Antonio Abad Parish Church, Gaisano Mall.

    The facilities and services provided by The Sugarland Hotel ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

    The Sugarland Hotel is home to 88 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel offers wonderful recreational facilities such as outdoor pool, massage to make your stay truly unforgettable. The Sugarland Hotel is a smart choice for travelers to Bacolod (Negros Occidental), offering a relaxed and hassle-free stay every time.

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    Most talked about facilities

    Food & Dining
    9 mentions
    Breakfast
    8 mentions
    Swimming Pool
    8 mentions
    Housekeeping
    8 mentions

    What they offer

    8.0
    Very good

    "Our room was nice because we were checked-in at the new wing..."

    Chryssel

    |

    January 10, 2020

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The Sugarland Hotel from real guests

    Provided by verified guests of Agoda
    7.6
    /
    10
    Cleanliness7.9
    Facilities7.1
    Location7.3
    Room comfort and quality7.9
    Service8.0
    Value for money7.6
    High score for Bacolod (Negros Occidental)
    Rating
    9+ Exceptional (25)
    8-9 Excellent (32)
    7-8 Very Good (52)
    6-7 Good (12)
    <6 Below Expectation (25)
    Time of the year
    Mar - May (27)
    Jun - Aug (46)
    Sep - Nov (22)
    Dec - Feb (51)
    Don't miss out!Users are booking a place in Bacolod (Negros Occidental) every 55 minutes on Agoda.com
    All guests (217)
    All room types
    All languages

    Show reviews that mention 

    Showing 146 verified guest comments
    12345
    10.0
    Exceptional
    Khris from United States
    Family with teens
    Standard
    Stayed 8 nights in December 2018

    Back In Time City of Smiles!”

    Never a dull moment when my family and I stayed at Sugarland Hotel for a week. My family and I enjoyed our stay at the hotel. Its a dream come true after ten years that I haven't been to Bacolod City, I finally came to stay at my "dream hotel" in Negros Occidental, Philippines. My family and I had a great time and we cherished every moment of every day of our stay and we'll definitely recommend Sugarland Hotel globally since the overall package was excellent. I'm thankful for our spectacular vacation stay at Sugarland Hotel and for all the staff members that made Sugarland Hotel five of five stars! -Khris S. Abne

    Reviewed December 23, 2018
    9.3
    Exceptional
    Dennis from Australia
    Solo traveler
    Standard
    Stayed 4 nights in January 2013

    Excellent service personnels”

    people are friendly and willing to assist out of their way

    my experience with Sugarland Hotel have been positive and will definitely recommend to friends if visiting Bacolod City. Its the people that makes the customer experience memorable and what i have seen and felt was excellence people attitude. Please send my deep appreciation and thanks to staff

    Reviewed January 29, 2013
    9.2
    Exceptional
    Axel from Germany
    Couple
    Superior
    Stayed 4 nights in March 2017

    Nice Hotel”

    The hotel has a cosy and nice athmospere. Rooms and bathrooms were clean. The pool was refreshing, the water clean. It was nice to have the breakfast beside the pool. The variety of the breakfast buffet was excellent, a little bit Filipino, a little bit Western style and plenty of fresh fruits . The restaurant served also excellent dishes - Flipino - Western at reasonable prices. All over all I could recommend this hotel for a stay in Bacolod and I will definately stay again during my next trip to Bacolod.

    Reviewed March 30, 2017
    9.7
    Exceptional
    Steven from United States
    Couple
    Standard
    Stayed 3 nights in March 2015

    Best of the Best”

    Execellent Staff, Cleanliness, Foood

    I have stayed at many hotels while in the Philippines. I would like to say that the Sugarland is one of the best if not the best. The staff is excellent and professional. Cleanliness was fantastic, and the rooms you could not ask for much more they were OUTSTANDING. The only thing was location, but hey with the great service, staff and the cleanliness above many of the hotels that I have stayed at even in the United States, I really really enjoyed my stay.

    Reviewed March 13, 2015
    8.7
    Excellent
    Hans-Peter from Switzerland
    Group
    Standard
    Stayed 2 nights in November 2012

    Nice and clean hotel”

    nice atmosphere, very professional and friendly reception personnel

    Price and quality are in good relationship. Clean hotel with nice rooms. Professional and friendly reception staff. Good food in nice restaurant. Service personnel could be a bit more guest oriented. Taxis easily available but relatively long way to new airport in the north ob Bacolod - about 50 minutes. The hotel is situated in the south of Bacolod and in walking distance to the Goldenfield Commercial Complex which is evidently in decline. During my stay, most of the time the elevator was out of order, but luckily there were only 3 floors. The nice swimming pool was unusable for one day because of over-emphasis by cleaners.

    Reviewed November 30, 2012
    8.0
    Excellent
    Michael from Philippines
    Business traveler
    Superior
    Stayed 1 night in October 2013

    Sugarland Hotel never disappoints.”

    Nice rooms, newly renovated, good value for money.

    I was a regular guest at Sugarland in 2006 to 2009. I have always been impressed by how the rooms were tastefully decorated and the efficiency of the staff. For a time I stopped using Sugarland because I would like to try other hotels in the city. Finally, this time around, I cam full circle as Sugarland is the only one that can offer me the home that I need while away from home. Next time, no more experiments. Next time, it will be Sugarland Hotel. Just one more thing to improve, the small TV has to go. :)

    Reviewed November 02, 2013
    8.0
    Excellent
    Charito from Philippines
    Business traveler
    Superior
    Stayed 2 nights in March 2019

    Decent and Comfortable Place to stay”

    It was an emergency business trip and one that I made arrangements in a hurry. It was my first time in Bacolod and wanted to stay in a decent and yet comfortable place with reasonable amenities. Sugarland was a good choice as it provided a nice, clean place for me and my husband. One thing though, the bed's head board is not nailed to the walk and thus causes sounds when you toss and turn at night. Still, I would choose to stay in Sugarland again, if the opportunity arises again.

    Reviewed March 11, 2019
    9.2
    Exceptional
    Alexander from Philippines
    Solo traveler
    Standard
    Stayed 3 nights in December 2019

    Exceptional”

    The best hotel to stay if you go to Bacolod whether it's for leisure, business, or family/friend events. Rooms are very nice and very clean. TV has huge selection of foreign channels which I can't get in Manila (there's no KBS World though). Breakfast is good but the foods served weren't really breakfast dishes except for the first morning there. I just hope next time they add more sockets to be able to charge more of our gadgets. The safe wasn't working too so I hope they get it fixed. Overall, when I go back I will stay in this hotel again.

    Reviewed January 06, 2020
    9.0
    Exceptional
    Jezreel from Philippines
    Couple
    Superior
    Stayed 1 night in November 2012

    At Home within my Homeland”

    accommodating staff, excellent housekeeping and tasty breakfast buffet

    I live in Bacolod City but since I'm not based there anymore, everytime i went home i choose to stay in this hotel. The place is not that spacious, but reasonable enough to give you a feeling of luxury. The receptionists are well versed in vernacular and Filipino language, and they make sure they wear that welcoming smile everytime they encounter me:D Our room is so lovely that you would rather stay and spend most of the day rather than go out and wander the busy streets of the city. Perfect for overnight stay and bonding with your loved ones :D

    Reviewed November 29, 2012
    8.7
    Excellent
    Donggil from South Korea
    Solo traveler
    Standard
    Stayed 3 nights in September 2014

    A good hotel.”

    Good foods, goodservice and excellent location.

    Sugarland hotel is good. It has excellen service, good foods, good location. But one problem I'd like to point out is that inside of an air conditioner needs to be cleaned. I cleaned the air conditioner with an wet towel myself.

    Reviewed September 16, 2014
    9.0
    Exceptional
    Roger from United States
    Solo traveler
    Superior
    Stayed 20 nights in September 2012

    Wonderful Service”

    clean and execellant food

    This little hotel is a diamond in a pile of rocks. wonderful staff. Clean rooms, I would like a bigger bathroom but, that was the only negitive for entire stay of three weeks. it is hard to see the actual personality of a hotel when you stay only three to five days, but with a 21 day stay I saw the real deal. all employees were top notch. I would put the staff at this hotel up against any 5 star hotel I have ever stayed. and I have stayed in many all around the world. The hotel is not near anything that you may want to see on the Island but for me that was great. Taxis are a bargain. If I ever visit this Island again i will stay here. just to visit my old friends

    Reviewed September 27, 2012
    9.7
    Exceptional
    Brian from Philippines
    Couple
    Superior
    Stayed 2 nights in December 2012

    Nice hotel with good location”

    Free Wifi, good service- check-in and check-out was a breeze, free breakfast.

    We drove to Bacolod from Dumaguete. Parking was a bit scarce during this time(December) because the hotel was booked for weddings ang group parties. They should have reserve space for guests that stays in the hotel. Besides that we enjoyed our stay and hope to come back again to this place.

    Reviewed December 25, 2012
    8.7
    Excellent
    WAYNE from Australia
    Couple
    Superior
    Stayed 1 night in September 2013

    enjoyable,attentive staff,flexible”

    understanding any problems and showing flexibility for our concerns

    due to airline problems arrived 1 day late but the staff at sugarland showed remarkable understanding and provided my wife and i with a very enjoyable stay thank you sugarland very much

    Reviewed October 14, 2013
    9.0
    Exceptional
    remie from Philippines
    Family with young children
    Standard
    Stayed 1 night in January 2013

    Nice Experience”

    Good Customer Service, Clean rooms

    Nice overnight stay at Sugarland. They did good renovation of the place. We like the lounge area by the poolside.

    Reviewed January 17, 2013
    7.7
    Very good
    Stefani from Philippines
    Solo traveler
    Standard
    Stayed 1 night in February 2011

    Closest hotel to Pana-ad Stadium”

    Location, value

    Sugarland is a solid pick in Bacolod City, with well-reputed cuisine and very clean rooms. It's been an institution for a while, perfect for attending football matches there.

    Reviewed February 13, 2011
    9.7
    Exceptional
    Millete from Philippines
    Family with teens
    Standard
    Stayed 2 nights in February 2011

    A-Ok Hotel ”

    I like the service given by the reception and housekeeping

    i had a nice time staying in sugarland hotel, i will surely go back

    Reviewed February 23, 2011
    8.0
    Excellent
    asa from Sweden
    Couple
    Superior
    Stayed 3 nights in October 2011

    Nice hotel with friendly staff”

    Nice hotel, clean and fresh. Good helpful staff. Good food at roomservice

    we were there during the masskara festival. the staff was very helpful. we had a great stay at the sugarland. the only negative thing was that they forgot to bill us for the room service when we left so i got an email 2 weeks later reminding me about an unpaid restaurant bill. but we had a pleasant stay there.

    Reviewed November 01, 2011
    10.0
    Exceptional
    June from Philippines
    Couple
    Standard
    Stayed 1 night in January 2020

    Great accommodation”

    I booked this hotel because of my friends wedding. We arrived so early for possible early check-in but too bad the room was not yet available but my friend was so kind that she let us leave our bags at her room. The staffs are very accommodating. The place was clean. The room is big and the mattress,pillows and comforters are so good. AC was working great. The bathroom is clean and big with organic soap,shampoo and conditioner. The downside about the bathroom is they don't have exhaust and bidet hose. The breakfast buffet was good and it was at the pool area which was so cool. I will definitely comeback to this place

    Reviewed January 06, 2020
    8.3
    Excellent
    Richard from United Kingdom
    Couple
    Standard
    Stayed 4 nights in May 2013

    Excellent Hotel ,I would recommend ”

    Friendly, Very Clean, Food

    My stay in the Sugarland was excellent. I would recommend this hotel to any traveler

    Reviewed June 11, 2013
    9.7
    Exceptional
    Eric from Belgium
    Solo traveler
    Standard
    Stayed 2 nights in May 2011

    Great experience all around”

    service, food, room quality

    i really enjoyed sugarland, very nice rooms, very good service all around 5 stars level

    Reviewed May 21, 2011
    12345
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