7.6
Very good
/10
(214 reviews)See what guests said
Housekeeping6
Food & Dining5
Breakfast4
See map
7.3
Very good
Location rating score
Very good location
Parking
FREE
Popular landmarks
SM City Bacolod 2.09 km
Negros Museum 2.19 km
San Sebastian Cathedral 2.23 km
Dizon-Ramos Museum 2.66 km
Negros Forests and Ecological Foundation Biodiversity Conservation Center 2.98 km
New Government Center 3.25 km
Panaad Stadium 4.05 km
Barangay Sang Virgen Chapel 5.02 km
Laguerta Home Of The Vintage Glasses Museum 6.08 km
Capitol Lagoon Park 6.24 km
Nearby landmarks
Casino Filipino 260 m
San Antonio Abad Parish Church 810 m
Gaisano Mall 860 m
Jojo Vito Designs Gallery 1.07 km
Bacolod Sanitarium Hospital 1.26 km
University of Negros Occidental - Recoletos 1.36 km
Paglaum Sports Complex 1.43 km
Jose Rizal Monument 1.53 km
Bongbong's Native Delicacies 1.56 km
Murcia Jeep and Bus Station 1.79 km
The Sugarland Hotel

"It was my first time in Bacolod and wanted to stay in a decent and yet comfortable place with reasonable amenities."

Charito - March 11, 2019

Superior - Bedroom The Sugarland Hotel
Interior view The Sugarland Hotel
Swimming pool [outdoor] The Sugarland Hotel
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3-star Hotel
Free Wi-Fi

The Sugarland Hotel

Araneta St., Singcang, Singcang, Bacolod (Negros Occidental), Philippines, 6100 - See map
Property highlightsRead all 214 reviews
Exceptional reputation
Recommended by 88% of guests
Excellent service
8.0 rating for service
Very good comfort
7.9 room quality and comfort
Very good cleanliness
7.8 rating for cleanliness

I'm thankful for our spectacular vacation stay at Sugarland Hotel and for all the staff members that made Sugarland Hotel five of five stars!

Khris | December 23, 2018

My family and I enjoyed our stay at the hotel.

Khris | December 23, 2018

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

Value for money7.6
Location rating7.3
Nearest airportBacolod-Silay International Airport (BCD)
Distance to airport16.2 km

Rooms available at The Sugarland Hotel

7.9
Very good
Room comfort & quality
Superior
Superior
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Standard
Standard
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room Assigned on Arrival
Room Assigned on Arrival
...
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
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      Frequently asked questions

      What time is check-in and check-out at The Sugarland Hotel?

      Check-in is from 2:00 PM, and check-out is until 1:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to The Sugarland Hotel?

      The Sugarland Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of PHP 150. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Sugarland Hotel has a car park available for guests. Car parking is free for guests.

      What is the smoking policy at The Sugarland Hotel?

      The Sugarland Hotel does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

      See map
      Explore the neighborhood

      What people love about The Sugarland Hotel

      • 10.0
        Exceptional
        Bathroom

        "The bathroom is clean and big with organic soap,shampoo and conditioner."

        June K.

        |

        January 6, 2020

      • 10.0
        Exceptional
        Spaciousness

        "The room is big and the mattress,pillows and comforters are so good."

        June K.

        |

        January 6, 2020

      • 8.0
        Very good

        "Our room was nice because we were checked-in at the new wing."

        Chryssel

        |

        January 10, 2020

      Property ranking|Compared to 167 Bacolod (Negros Occidental) properties
      See all rankings
      Room comfort score
      7.9/10
      Room size
      30 sqm.
      Review score - United States
      8.1/10
      Cleanliness score
      7.8/10
      Better than
      95
      %
      of Bacolod (Negros Occidental) properties
      Bigger than
      91
      %
      of Bacolod (Negros Occidental) properties
      Better than
      86
      %
      of Bacolod (Negros Occidental) properties
      Better than
      82
      %
      of Bacolod (Negros Occidental) properties
      Up to 30% off with Agoda Insider Deals!

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      Overall rating:
      7.6
      Very good
      214 reviews
      Cleanliness
      7.8
      Facilities
      7.1
      Location
      7.3
      Read all reviews >
      What travelers say they love:
      Newly renovated rooms in the new wing are nice and clean, an...
      Chryssel from Singapore
      Group
      More about The Sugarland Hotel

      More about The Sugarland Hotel

      Well-placed in the sightseeing, business area of Bacolod (Negros Occidental) city, The Sugarland Hotel provides a most conducive spot for you to take a break from your busy days. The hotel lies from the city center and provides accessibility to important town facilities. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Casino Filipino, San Antonio Abad Parish Church, Gaisano Mall.

      The facilities and services provided by The Sugarland Hotel ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

      The Sugarland Hotel is home to 88 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel offers wonderful recreational facilities such as outdoor pool, massage to make your stay truly unforgettable. The Sugarland Hotel is a smart choice for travelers to Bacolod (Negros Occidental), offering a relaxed and hassle-free stay every time.

      Show less

      Most talked about facilities

      Food & Dining
      9 mentions
      Breakfast
      8 mentions
      Swimming Pool
      8 mentions
      Housekeeping
      8 mentions

      What they offer

      10.0
      Exceptional
      Breakfast

      "The breakfast buffet was good and it was at the pool area wh..."

      June K.

      |

      January 6, 2020

      View all reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Property announcements

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      Reviews of The Sugarland Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (214)Booking.com Reviews (31)
      7.6
      /
      10
      Cleanliness7.8
      Facilities7.1
      Location7.3
      Room comfort and quality7.9
      Service8.0
      Value for money7.6
      High score for Bacolod (Negros Occidental)
      Rating
      9+ Exceptional (25)
      8-9 Excellent (32)
      7-8 Very Good (52)
      6-7 Good (12)
      <6 Below Expectation (25)
      Time of the year
      Mar - May (27)
      Jun - Aug (46)
      Sep - Nov (22)
      Dec - Feb (51)
      All guests (214)
      All room types
      All languages

      Show reviews that mention 

      Showing 146 verified guest comments
      12345
      10.0
      Exceptional
      Khris from United States
      Family with teens
      Standard
      Stayed 8 nights in December 2018

      Back In Time City of Smiles!”

      Never a dull moment when my family and I stayed at Sugarland Hotel for a week. My family and I enjoyed our stay at the hotel. Its a dream come true after ten years that I haven't been to Bacolod City, I finally came to stay at my "dream hotel" in Negros Occidental, Philippines. My family and I had a great time and we cherished every moment of every day of our stay and we'll definitely recommend Sugarland Hotel globally since the overall package was excellent. I'm thankful for our spectacular vacation stay at Sugarland Hotel and for all the staff members that made Sugarland Hotel five of five stars! -Khris S. Abne

      Reviewed December 23, 2018
      9.3
      Exceptional
      Dennis from Australia
      Solo traveler
      Standard
      Stayed 4 nights in January 2013

      Excellent service personnels”

      people are friendly and willing to assist out of their way

      my experience with Sugarland Hotel have been positive and will definitely recommend to friends if visiting Bacolod City. Its the people that makes the customer experience memorable and what i have seen and felt was excellence people attitude. Please send my deep appreciation and thanks to staff

      Reviewed January 29, 2013
      9.7
      Exceptional
      Steven from United States
      Couple
      Standard
      Stayed 3 nights in March 2015

      Best of the Best”

      Execellent Staff, Cleanliness, Foood

      I have stayed at many hotels while in the Philippines. I would like to say that the Sugarland is one of the best if not the best. The staff is excellent and professional. Cleanliness was fantastic, and the rooms you could not ask for much more they were OUTSTANDING. The only thing was location, but hey with the great service, staff and the cleanliness above many of the hotels that I have stayed at even in the United States, I really really enjoyed my stay.

      Reviewed March 13, 2015
      9.2
      Exceptional
      Axel from Germany
      Couple
      Superior
      Stayed 4 nights in March 2017

      Nice Hotel”

      The hotel has a cosy and nice athmospere. Rooms and bathrooms were clean. The pool was refreshing, the water clean. It was nice to have the breakfast beside the pool. The variety of the breakfast buffet was excellent, a little bit Filipino, a little bit Western style and plenty of fresh fruits . The restaurant served also excellent dishes - Flipino - Western at reasonable prices. All over all I could recommend this hotel for a stay in Bacolod and I will definately stay again during my next trip to Bacolod.

      Reviewed March 30, 2017
      8.7
      Excellent
      Hans-Peter from Switzerland
      Group
      Standard
      Stayed 2 nights in November 2012

      Nice and clean hotel”

      nice atmosphere, very professional and friendly reception personnel

      Price and quality are in good relationship. Clean hotel with nice rooms. Professional and friendly reception staff. Good food in nice restaurant. Service personnel could be a bit more guest oriented. Taxis easily available but relatively long way to new airport in the north ob Bacolod - about 50 minutes. The hotel is situated in the south of Bacolod and in walking distance to the Goldenfield Commercial Complex which is evidently in decline. During my stay, most of the time the elevator was out of order, but luckily there were only 3 floors. The nice swimming pool was unusable for one day because of over-emphasis by cleaners.

      Reviewed November 30, 2012
      8.0
      Excellent
      Michael from Philippines
      Business traveler
      Superior
      Stayed 1 night in October 2013

      Sugarland Hotel never disappoints.”

      Nice rooms, newly renovated, good value for money.

      I was a regular guest at Sugarland in 2006 to 2009. I have always been impressed by how the rooms were tastefully decorated and the efficiency of the staff. For a time I stopped using Sugarland because I would like to try other hotels in the city. Finally, this time around, I cam full circle as Sugarland is the only one that can offer me the home that I need while away from home. Next time, no more experiments. Next time, it will be Sugarland Hotel. Just one more thing to improve, the small TV has to go. :)

      Reviewed November 02, 2013
      8.0
      Excellent
      Charito from Philippines
      Business traveler
      Superior
      Stayed 2 nights in March 2019

      Decent and Comfortable Place to stay”

      It was an emergency business trip and one that I made arrangements in a hurry. It was my first time in Bacolod and wanted to stay in a decent and yet comfortable place with reasonable amenities. Sugarland was a good choice as it provided a nice, clean place for me and my husband. One thing though, the bed's head board is not nailed to the walk and thus causes sounds when you toss and turn at night. Still, I would choose to stay in Sugarland again, if the opportunity arises again.

      Reviewed March 11, 2019
      8.7
      Excellent
      Donggil from South Korea
      Solo traveler
      Standard
      Stayed 3 nights in September 2014

      A good hotel.”

      Good foods, goodservice and excellent location.

      Sugarland hotel is good. It has excellen service, good foods, good location. But one problem I'd like to point out is that inside of an air conditioner needs to be cleaned. I cleaned the air conditioner with an wet towel myself.

      Reviewed September 16, 2014
      9.0
      Exceptional
      Jezreel from Philippines
      Couple
      Superior
      Stayed 1 night in November 2012

      At Home within my Homeland”

      accommodating staff, excellent housekeeping and tasty breakfast buffet

      I live in Bacolod City but since I'm not based there anymore, everytime i went home i choose to stay in this hotel. The place is not that spacious, but reasonable enough to give you a feeling of luxury. The receptionists are well versed in vernacular and Filipino language, and they make sure they wear that welcoming smile everytime they encounter me:D Our room is so lovely that you would rather stay and spend most of the day rather than go out and wander the busy streets of the city. Perfect for overnight stay and bonding with your loved ones :D

      Reviewed November 29, 2012
      8.7
      Excellent
      WAYNE from Australia
      Couple
      Superior
      Stayed 1 night in September 2013

      enjoyable,attentive staff,flexible”

      understanding any problems and showing flexibility for our concerns

      due to airline problems arrived 1 day late but the staff at sugarland showed remarkable understanding and provided my wife and i with a very enjoyable stay thank you sugarland very much

      Reviewed October 14, 2013
      9.7
      Exceptional
      Brian from Philippines
      Couple
      Superior
      Stayed 2 nights in December 2012

      Nice hotel with good location”

      Free Wifi, good service- check-in and check-out was a breeze, free breakfast.

      We drove to Bacolod from Dumaguete. Parking was a bit scarce during this time(December) because the hotel was booked for weddings ang group parties. They should have reserve space for guests that stays in the hotel. Besides that we enjoyed our stay and hope to come back again to this place.

      Reviewed December 25, 2012
      9.0
      Exceptional
      Roger from United States
      Solo traveler
      Superior
      Stayed 20 nights in September 2012

      Wonderful Service”

      clean and execellant food

      This little hotel is a diamond in a pile of rocks. wonderful staff. Clean rooms, I would like a bigger bathroom but, that was the only negitive for entire stay of three weeks. it is hard to see the actual personality of a hotel when you stay only three to five days, but with a 21 day stay I saw the real deal. all employees were top notch. I would put the staff at this hotel up against any 5 star hotel I have ever stayed. and I have stayed in many all around the world. The hotel is not near anything that you may want to see on the Island but for me that was great. Taxis are a bargain. If I ever visit this Island again i will stay here. just to visit my old friends

      Reviewed September 27, 2012
      7.7
      Very good
      Stefani from Philippines
      Solo traveler
      Standard
      Stayed 1 night in February 2011

      Closest hotel to Pana-ad Stadium”

      Location, value

      Sugarland is a solid pick in Bacolod City, with well-reputed cuisine and very clean rooms. It's been an institution for a while, perfect for attending football matches there.

      Reviewed February 13, 2011
      9.0
      Exceptional
      remie from Philippines
      Family with young children
      Standard
      Stayed 1 night in January 2013

      Nice Experience”

      Good Customer Service, Clean rooms

      Nice overnight stay at Sugarland. They did good renovation of the place. We like the lounge area by the poolside.

      Reviewed January 17, 2013
      9.7
      Exceptional
      Millete from Philippines
      Family with teens
      Standard
      Stayed 2 nights in February 2011

      A-Ok Hotel ”

      I like the service given by the reception and housekeeping

      i had a nice time staying in sugarland hotel, i will surely go back

      Reviewed February 23, 2011
      8.0
      Excellent
      asa from Sweden
      Couple
      Superior
      Stayed 3 nights in October 2011

      Nice hotel with friendly staff”

      Nice hotel, clean and fresh. Good helpful staff. Good food at roomservice

      we were there during the masskara festival. the staff was very helpful. we had a great stay at the sugarland. the only negative thing was that they forgot to bill us for the room service when we left so i got an email 2 weeks later reminding me about an unpaid restaurant bill. but we had a pleasant stay there.

      Reviewed November 01, 2011
      9.7
      Exceptional
      Eric from Belgium
      Solo traveler
      Standard
      Stayed 2 nights in May 2011

      Great experience all around”

      service, food, room quality

      i really enjoyed sugarland, very nice rooms, very good service all around 5 stars level

      Reviewed May 21, 2011
      7.7
      Very good
      Joel from Philippines
      Group
      Standard
      Stayed 1 night in February 2011

      It's the closest hotel to Panaad Stadium”

      Clean rooms, affordable price and the food is good. Also, the newly renovated pool area is a nice place to chill and have a beer.

      It's a nice cozy place. The rooms are clean and the place in itself is pretty chill. The food isn't expensive at all (it's quite good as well)... but I guess you can say that about the entire Bacolod. It's on the outskirts of the city (which isn't all that big) but it's close enough that it only takes a 3-7 minute driveto get to the center of town. There's WiFi in the hotel wihch is quite convenient as well and their newly renovated pool area reminds me of a beach resort more than anything else.

      Reviewed February 22, 2011
      8.3
      Excellent
      Richard from United Kingdom
      Couple
      Standard
      Stayed 4 nights in May 2013

      Excellent Hotel ,I would recommend ”

      Friendly, Very Clean, Food

      My stay in the Sugarland was excellent. I would recommend this hotel to any traveler

      Reviewed June 11, 2013
      7.6
      Very good
      Carmen from Philippines
      Couple
      Standard
      Stayed 2 nights in July 2019

      We booked the hotel with Agoda and I thought we will get a good rate ”

      The hotel did not give us a senior discount and we ended getting billed the hotel standard rate with no discount at all. So no more booking with Agoda and Sugarland for me

      Reviewed July 17, 2019
      12345
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      The Sugarland Hotel
      |Very good 7.6
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      Experiences on Agoda. Because your room is just the beginning.

      • Very good location
      • SM City Bacolod
      • Murcia Jeep and Bus Station is within 1.79 km
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