Location rating score
"It was my first time in Bacolod and wanted to stay in a decent and yet comfortable place with reasonable amenities."
Charito - March 11, 2019
Free Wi-Fi in all rooms!
Room service [24-hour]
|Value for money||7.6|
|Nearest airport||Bacolod-Silay International Airport (BCD)|
|Distance to airport||16.2 km|
Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
The Sugarland Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Sugarland Hotel has a car park available for guests. Parking is free for guests.
The Sugarland Hotel does permit smoking in some areas and is not 100% smoke-free.
"Overall, when I go back I will stay in this hotel again."
January 6, 2020
"The staff are very nice and very disabled-friendly."
August 24, 2018
"The breakfast buffet is great value for my money."
August 24, 2018
Well-placed in the sightseeing, business area of Bacolod (Negros Occidental) city, The Sugarland Hotel provides a most conducive spot for you to take a break from your busy days. The hotel lies from the city center and provides accessibility to important town facilities. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Casino Filipino, San Antonio Abad Parish Church, Gaisano Mall.
The facilities and services provided by The Sugarland Hotel ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
The Sugarland Hotel is home to 88 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel offers wonderful recreational facilities such as outdoor pool, massage to make your stay truly unforgettable. The Sugarland Hotel is a smart choice for travelers to Bacolod (Negros Occidental), offering a relaxed and hassle-free stay every time.
"Our room was nice because we were checked-in at the new wing..."
January 10, 2020
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-3 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Back In Time City of Smiles!”
Never a dull moment when my family and I stayed at Sugarland Hotel for a week. My family and I enjoyed our stay at the hotel. Its a dream come true after ten years that I haven't been to Bacolod City, I finally came to stay at my "dream hotel" in Negros Occidental, Philippines. My family and I had a great time and we cherished every moment of every day of our stay and we'll definitely recommend Sugarland Hotel globally since the overall package was excellent. I'm thankful for our spectacular vacation stay at Sugarland Hotel and for all the staff members that made Sugarland Hotel five of five stars! -Khris S. Abne
Excellent service personnels”
my experience with Sugarland Hotel have been positive and will definitely recommend to friends if visiting Bacolod City. Its the people that makes the customer experience memorable and what i have seen and felt was excellence people attitude. Please send my deep appreciation and thanks to staff
The hotel has a cosy and nice athmospere. Rooms and bathrooms were clean. The pool was refreshing, the water clean. It was nice to have the breakfast beside the pool. The variety of the breakfast buffet was excellent, a little bit Filipino, a little bit Western style and plenty of fresh fruits . The restaurant served also excellent dishes - Flipino - Western at reasonable prices. All over all I could recommend this hotel for a stay in Bacolod and I will definately stay again during my next trip to Bacolod.
Best of the Best”
I have stayed at many hotels while in the Philippines. I would like to say that the Sugarland is one of the best if not the best. The staff is excellent and professional. Cleanliness was fantastic, and the rooms you could not ask for much more they were OUTSTANDING. The only thing was location, but hey with the great service, staff and the cleanliness above many of the hotels that I have stayed at even in the United States, I really really enjoyed my stay.
Nice and clean hotel”
Price and quality are in good relationship. Clean hotel with nice rooms. Professional and friendly reception staff. Good food in nice restaurant. Service personnel could be a bit more guest oriented. Taxis easily available but relatively long way to new airport in the north ob Bacolod - about 50 minutes. The hotel is situated in the south of Bacolod and in walking distance to the Goldenfield Commercial Complex which is evidently in decline. During my stay, most of the time the elevator was out of order, but luckily there were only 3 floors. The nice swimming pool was unusable for one day because of over-emphasis by cleaners.
Sugarland Hotel never disappoints.”
I was a regular guest at Sugarland in 2006 to 2009. I have always been impressed by how the rooms were tastefully decorated and the efficiency of the staff. For a time I stopped using Sugarland because I would like to try other hotels in the city. Finally, this time around, I cam full circle as Sugarland is the only one that can offer me the home that I need while away from home. Next time, no more experiments. Next time, it will be Sugarland Hotel. Just one more thing to improve, the small TV has to go. :)
Decent and Comfortable Place to stay”
It was an emergency business trip and one that I made arrangements in a hurry. It was my first time in Bacolod and wanted to stay in a decent and yet comfortable place with reasonable amenities. Sugarland was a good choice as it provided a nice, clean place for me and my husband. One thing though, the bed's head board is not nailed to the walk and thus causes sounds when you toss and turn at night. Still, I would choose to stay in Sugarland again, if the opportunity arises again.
The best hotel to stay if you go to Bacolod whether it's for leisure, business, or family/friend events. Rooms are very nice and very clean. TV has huge selection of foreign channels which I can't get in Manila (there's no KBS World though). Breakfast is good but the foods served weren't really breakfast dishes except for the first morning there. I just hope next time they add more sockets to be able to charge more of our gadgets. The safe wasn't working too so I hope they get it fixed. Overall, when I go back I will stay in this hotel again.
At Home within my Homeland”
I live in Bacolod City but since I'm not based there anymore, everytime i went home i choose to stay in this hotel. The place is not that spacious, but reasonable enough to give you a feeling of luxury. The receptionists are well versed in vernacular and Filipino language, and they make sure they wear that welcoming smile everytime they encounter me:D Our room is so lovely that you would rather stay and spend most of the day rather than go out and wander the busy streets of the city. Perfect for overnight stay and bonding with your loved ones :D
A good hotel.”
Sugarland hotel is good. It has excellen service, good foods, good location. But one problem I'd like to point out is that inside of an air conditioner needs to be cleaned. I cleaned the air conditioner with an wet towel myself.
This little hotel is a diamond in a pile of rocks. wonderful staff. Clean rooms, I would like a bigger bathroom but, that was the only negitive for entire stay of three weeks. it is hard to see the actual personality of a hotel when you stay only three to five days, but with a 21 day stay I saw the real deal. all employees were top notch. I would put the staff at this hotel up against any 5 star hotel I have ever stayed. and I have stayed in many all around the world. The hotel is not near anything that you may want to see on the Island but for me that was great. Taxis are a bargain. If I ever visit this Island again i will stay here. just to visit my old friends
Nice hotel with good location”
We drove to Bacolod from Dumaguete. Parking was a bit scarce during this time(December) because the hotel was booked for weddings ang group parties. They should have reserve space for guests that stays in the hotel. Besides that we enjoyed our stay and hope to come back again to this place.
due to airline problems arrived 1 day late but the staff at sugarland showed remarkable understanding and provided my wife and i with a very enjoyable stay thank you sugarland very much
Nice overnight stay at Sugarland. They did good renovation of the place. We like the lounge area by the poolside.
Closest hotel to Pana-ad Stadium”
Sugarland is a solid pick in Bacolod City, with well-reputed cuisine and very clean rooms. It's been an institution for a while, perfect for attending football matches there.
A-Ok Hotel ”
i had a nice time staying in sugarland hotel, i will surely go back
Nice hotel with friendly staff”
we were there during the masskara festival. the staff was very helpful. we had a great stay at the sugarland. the only negative thing was that they forgot to bill us for the room service when we left so i got an email 2 weeks later reminding me about an unpaid restaurant bill. but we had a pleasant stay there.
I booked this hotel because of my friends wedding. We arrived so early for possible early check-in but too bad the room was not yet available but my friend was so kind that she let us leave our bags at her room. The staffs are very accommodating. The place was clean. The room is big and the mattress,pillows and comforters are so good. AC was working great. The bathroom is clean and big with organic soap,shampoo and conditioner. The downside about the bathroom is they don't have exhaust and bidet hose. The breakfast buffet was good and it was at the pool area which was so cool. I will definitely comeback to this place
Excellent Hotel ,I would recommend ”
My stay in the Sugarland was excellent. I would recommend this hotel to any traveler
Great experience all around”
i really enjoyed sugarland, very nice rooms, very good service all around 5 stars level