The Suites at Calle Nueva

Nice and clean Room. Quiet Place. Friendly Staff and good Breakfast.

I booked The Suites for the first time to try it out. Rooms were clean and good enough. Free breakfast was also good, coupled with good service. Some points for improvement, though: Wifi was absent even if there was free wifi. According to the lady at the front desk, they were having problems with their wifi during our stay. although my aunt was able to connect intermittently. Another were the pillows. they were already showing signs of over-use (too soft and there were lumps already). it would be nice if these could be replaced. Other than that, I was overall satisfied with The Suites. I'd still consider staying with them when I return to the City of Smiles next yr 😊

Had a problem regarding our room. The locked door can be opened from the outside even without using the key. We were just told that they'll gonna fix the knob the ff morning and it's safe naman kasi may cctv. The staffs are accomodating and location is very good tho rinig sa room namin yung mga nag vi-videoke along the area.

The staff are very courteous. The bed sheets and blankets were clean and thick enough to keep us warm. We were also satisfied with their buffet breakfast. However, the lighting in our room was a bit dim. I hope they can change the lights to make the room look brighter. The CR was small and narrow, but yeah overall it was a great experience!

I always book in this hotel because it is not only affordable but also very clean. The only problem I encountered during my stay was the unavailability of GenSet. When the power is out, everything is affected. I checked out without having a shower, was even forced to check out because of the incident. This is something the hotel needs to address ASAP.

Clean room, comfortable bed, decent buffet breakfast, cheap restaurant food, good access to city centre and malls, and friendly staff.

Pros: Located near the Plaza, San Sebastian Church, Manokan Country, and SM; Very accessible to public jeepney routes; Room had the basic things you need but you would be touring around anyway; Homey feel Cons: Water pressure on second floor was weak; Took time for me to know how to use the TV remote; Neighborhood karaoke noise (although not much an issue for me)

i liked the location its a walking distance from public plaza manukan country and sm bacolod. for the price that i paid its worth the stay. buffet breakfast and its not the same breakfast everyday. i hope they could improve on the facilities though cause the aircon is too loud, the night lamp is broken as well as one ceiling light and there are exposed wires near an outlet.

What I like: Buffet breakfast, good facilities, very good location : plaza, church, mall and manokan country is at walking distance. What I didn't like Lighting is not enough. Room is a bit dark and gloomy. Receptionist informed wrong airport trasnfer fare cost but they are accomodating, a smile would be a good improvement

We stayed only for a night, but we had a good sleep. It’s near the places we wanted to go to in Bacolod, and they had a decent breakfast spread. Their beds are single, so do take note when booking. It is easy to book Grab in Bacolod; commuting via jeepneys is easy too.

The staff were very nice and have a genuine smile on their faces the whole time. They were so accommodating and did not show any sign of displeasure despite my initial grumpy attitude. Will definitely recommend this hotel to anyone who’s visiting Bacolod on a tight budget.

Stayed in at Room 102, the room is big than I expected it to be but our aircon leaked and told by the reception that they don't have any maintenance available so she just put towel and pail to collect the water that was dripping from the aircon. Their receptionist isn't knowledgable of the "tourists spots" when I asked for assistance and directions. The location is very accessible to the main road and plaza and also to Manukan Country.

We just spent a night here before traveling on. Everything was just as expected and very good value for that price, we think. The Room has a window, but still it’s quite dark as it goes to the staircase and the houses interior. Location is great, you are downtown and quite close to everything. Staff was very friendly and helpful. Definitely a recommendation.

Approved for late check out upon check in. I confirmed day before check out. The answer? “Oh no sure we can’t “ Why? I asked “We have the room booked now after you leave” Totally unprofessional in my view. Room WiFi did not work the entire stay and nobody cared.

The place is tucked away from the very busy streets and for us, location is near the center but not walking distance. The room it self was clean and nice and the bathroom was spacious. They prepared plenty of options for the breakfast buffet given that the number of guests during our stay was not that high. We only had one glitch, the aircon which kept on switching off that it woke us up at night. The most remarkable thing for me was how accommodating and helpful the staff were from the security guard to the receptionist.

I think for its price, it exceeded our expectation. Rooms were clean and spacious, staff were friendly, breakfast buffet is nice (although typical). They just need to repair their sink drain. I think it's clogged. Also, they are helpful with how are we going to go to the airport for an affordable price.

My friend and I stayed here during our 2-day vacation in Bacolod. It looked like an apartment with different rooms. The staff at the reception was always kind and accommodating. I also liked their breakfast. It was simple but filling. The staff assigned to the buffet was also nice. However during our stay, they were doing some renovation and repainting which was a bit of a downside since their were some workers outside our room. We were a bit concerned since we are both girls in the room. Fortunately, nothing bad happened and the workers were also nice. It's just a bit of a hassle that the corridor space for us to walked on was a bit small due to the scaffolding that the workers used. Also, the lock of the bathroom door was damaged. There was also a time that the heater did not work. Meanwhile, the hotel was near San Sebastian Cathedral and the Manokan Country is about 10-15 minutes walk.

I went to Bacolod for birthday trip. I was hesitant at first because the place might not be nice but I was happy with the room because it is spacious and clean, a good value for my money. The breakfast buffet was also also okay and the staff is very considerate when I had difficulty opening the door 😊

Clean and comfortable

Clean & nice room. stayed for 2x. Friendly & very accomodating staff.