The Sultan Hotel
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The Sultan Hotel

Jl. Jend.Gatot Subroto Po Box 3315, Senayan, Jakarta, Indonesia
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Deluxe  The Sultan Hotel
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     The Sultan Hotel

    Guest reviews

    7.5
    Very good
    /10
    (2585 reviews)See what guests said
    10.0
    Exceptional

    "Good Service and clean"

    Dade

    -

    December 26, 2017

    7.6
    Very good service
    Recommended by 87% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Excellent
    Location
    8.2
    See map
    Excellent location - 2.17 kilometers from city center
    Nearby
    Popular
  • Embassy of the Republic of South Africa380 m
  • Jakarta Stock Exchange410 m
  • Senayan Golf Driving Range420 m
  • IDX - Indonesia Stock Exchange430 m
  • Pacific Place Shopping Mall500 m
  • Embassy of South Africa510 m
  • Centro Club520 m
  • Jakarta Convention Center (JCC)550 m
  • Plaza Semanggi560 m
  • Embassy of Jordan610 m
  • This property is in high demand!

    Last booked 9 hours ago

    Value for money7.4
    Distance to city center0.05 km
    Location rating8.2
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport9.9 km
    Select your room
    Grand Deluxe
    Grand Deluxe
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 king bed & 2 single beds
    Enter dates to see prices
    Executive Club
    Executive Club
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 king bed & 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 40 m²/431 ft²
    • Garden view
    • 1 king bed & 2 single beds
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 133 m²/1432 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Double Or Twin Executive
    Double Or Twin Executive
    ...
      Enter dates to see prices
      Double Or Twin Grand Deluxe
      Double Or Twin Grand Deluxe
      ...
      • Room size: 46 m²/495 ft²
      Enter dates to see prices
      Double Single Use Deluxe
      Double Single Use Deluxe
      ...
      • Room size: 46 m²/495 ft²
      Enter dates to see prices
      Double Single Use Executive
      Double Single Use Executive
      ...
      • Room size: 46 m²/495 ft²
      Enter dates to see prices
      Double Or Twin Executive
      Double Or Twin Executive
      ...
      • Room size: 45 m²/484 ft²
      Enter dates to see prices
      Double Single Use Grand Deluxe
      Double Single Use Grand Deluxe
      ...
      • Room size: 46 m²/495 ft²
      Enter dates to see prices
      Have a question for The Sultan Hotel?

      What people love about the property

      • 10.0
        Exceptional

        "The hotel provide free shuttle to senayan city."

        Monthi

        |

        November 29, 2018

      • 9.6
        Exceptional

        "Good place and nice breakfast."

        Octavianus

        |

        November 12, 2018

      • 10.0
        Exceptional

        "Location is great, its in the middle of Jakarta."

        Rossy

        |

        January 2, 2019

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      More about The Sultan Hotel

      More about The Sultan Hotel

      5.6
      Review score

      "Has a swimming pool and a good buffet breakfast."

      daniel

      |

      August 15, 2018

      An overview

      Show less

      What they offer

      7.6
      Very good

      "nice staff."

      Quang

      |

      July 13, 2018

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Indonesian cuisine
      Indonesian cuisine
      Bengawan
      3.4 km Indonesian, International, Mexican
      Hermitage Lounge
      3.9 km Indonesian
      Huize Trivelli
      4.1 km Indonesian, International
      American cuisine
      American cuisine
      Choux Cream
      570 m American
      J Co Donuts & Coffee
      570 m American, Cafe
      Jamz Pub & Restaurant
      770 m American, Pub
      Asian cuisine
      Asian cuisine
      QQ Kopitiam
      190 m Asian, Malaysian
      Nippon Kan
      310 m Asian, Japanese, Sushi
      Mie Menteng
      570 m Asian

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (2585)Booking.com Reviews (797)
      7.5
      /
      10
      Cleanliness7.4
      Facilities7.4
      Location8.2
      Room comfort and quality7.3
      Service7.6
      Value for money7.4
      Provided by verified guests of Agoda
      All languages
      All guests (2585)
      All room types

      Show reviews that mention 

      Showing 1985 verified guest comments
      12345
      9.2
      Exceptional
      Rommy from Indonesia
      Family with young children
      Executive Club
      Stayed 1 night in February 2019
      Large Area Hotel”
      One of the best in Jakarta. I really love the pool, its crystal clear water. Room is spacious, Breakfast was great. This hotel is perfect for kids. Good idea for short vacation inside Jakarta. Better than going far from the city with traffic jam
      Reviewed February 04, 2019
      7.2
      Very good
      Kee from Malaysia
      Business traveler
      Deluxe
      Stayed 3 nights in February 2019
      Old”
      Old, time for refurbishment
      Reviewed March 02, 2019
      8.8
      Excellent
      Randy from Indonesia
      Business traveler
      Deluxe
      Stayed 1 night in October 2018
      Oldie but goodie”
      Hotel was strategically located near where our meeting was. Staffs were friendly and helpful. Room was a bit dated but very clean. Recommended if you are on a business trip in Jakarta and have meetings nearby.
      Reviewed October 30, 2018
      9.6
      Exceptional
      manawin from Thailand
      Group
      Deluxe
      Stayed 2 nights in October 2018
      Impressive Stay”
      The hotel is fantastic with several buidings. Smiley staff make me feel comfortable; the doorman, front desk, cleaning guy, the guard and ...everyone. Breakfast is great on every dish, if you are blind-folded and pick any food; you still got a delicious one. Room is big and you also got free bar on soda drinks everyday. As we visited there as the group to join tennis tournament for my nephews; it would be nice if we got special discounted for the room as you see the more days we stay, the more price we pay. Well, my nephew is very good ; anywhere he plays he would pass to the final 8, at least. It would be nice if good player get more special price.
      Reviewed October 28, 2018
      9.2
      Exceptional
      ted from Malaysia
      Group
      Apartment - 2 Rooms
      Stayed 3 nights in October 2018
      Great location and great facilities”
      We stayed at the residence 2 service apartment block and it was great...huge 3 bed rooms with washer and dryer and full kitchen.. 2 & 1/2 baths..what we liked most was that we could use the 9 tennis courts as much as we wanted.
      Reviewed October 22, 2018
      9.6
      Exceptional
      Solray from Philippines
      Business traveler
      Deluxe
      Stayed 3 nights in October 2018
      Kinda Old but Still Very Good..”
      I highly recommend this hotel especially if you are attending conferences at the Jakarta Convention Center. There is a special tunnel grom the hotel going to the convention center. No.need to ride taxi. That is a big plus factor for me. The hotel is kinda old (formerly Hilton) was it is well kept and very ckean. The room was spacious and we had a good view of the city especially at night. The staff are very helpful and courteous. The buffet breakfast was good but you kinda look for some variety after a few days. All in all, I had a nice stay at the hotel.
      Reviewed October 14, 2018
      10.0
      Exceptional
      Showkat from Bangladesh
      Business traveler
      Deluxe
      Stayed 1 night in February 2019
      Lovely atmosphere, best place for business meeting ”
      Awesome breakfast n location
      Reviewed February 10, 2019
      10.0
      Exceptional
      Showkat from Bangladesh
      Business traveler
      Deluxe
      Stayed 1 night in February 2019
      I sissy’s live in this property while I come Jakarta, good breakfast n food. ”
      Excellent rooms, beautiful sowing pool and surrounding nature
      Reviewed February 09, 2019
      8.8
      Excellent
      Jarot
      Family with young children
      Deluxe
      Stayed 1 night in December 2018
      Old & Stylish”
      This hotel are a remarkable place to stay with a complete facilities and strategic location eventhough it was quite old. Perfect for family with a younger children and you can play tennis and swim include jogging track. Also provide shuttle to Senayan City, although i am barely used it. Breakfast variety was good, and also friendly services from the staff in the hotel.
      Reviewed January 19, 2019
      9.6
      Exceptional
      Chong from Malaysia
      Couple
      Deluxe
      Stayed 4 nights in August 2018
      Good Location and Friendly staffs”
      Happy stay at Sultan Hotel for 4 nites during Asean games, would like to thank Mr Rendy for his 5 star services for helping to solve our problem during our stay there, very nice and helpful staff, very convenient location and near stadium, will back again if visit Jakarta again.
      Reviewed August 29, 2018
      8.4
      Excellent
      Charlie from Singapore
      Business traveler
      Deluxe
      Stayed 1 night in July 2018
      Looking forward to the newly renovated Main Wing and Swimming Pool”
      Renovation in Sultan has been going on for long time, and it is indeed really necessary for this big hotel. With the new swimming pool, health center and new room, hope we will have better chance to feel the previous glory of this grand hotel, was Hilton before long time ago.
      Reviewed August 13, 2018
      8.0
      Excellent
      Charlie from Singapore
      Business traveler
      Deluxe
      Stayed 3 nights in July 2018
      Most Convenient Hotel for JCC”
      The Sultan Hotel was old Hilton. This is one of the oldest grand hotel in Jakarta. If you visit JCC for exhibition, this is the hotel to stay, as there is a tunnel that connects the two. One wing of the hotel is under renovation, as well as the swimming pool and health center. I believe by end of 2018, this hotel will become great again.
      Reviewed August 04, 2018
      8.4
      Excellent
      Cameron from Australia
      Business traveler
      Deluxe
      Stayed 4 nights in April 2018
      Comfortable but feel outdated ”
      Was really nice rooms, service was great. But the facilities for the price felt really out dated. Buffet was pretty good. Food good. Employees were friendly. But yeh the whole feel of the place feels a bit older and dated than the pictures give off. I’m sure 20 years ago it was 1st class.
      Reviewed April 13, 2018
      8.0
      Excellent
      Hans from Malaysia
      Couple
      Deluxe
      Stayed 7 nights in March 2018
      Good place to stay, although already a little old”
      Most of the time when we travel to Jakarta we choose for The Sultan Hotel. The place is convenient and on a good location. Rooms are big and for the breakfast the have a wide variety of choices. Staff is friendly and helpfull.
      Reviewed March 13, 2018
      7.2
      Very good
      Samuel from Taiwan
      Business traveler
      Deluxe
      Stayed 2 nights in November 2018
      Excellent and friendly services but a big improvement on the coordination!”
      This hotel staffs are friendly and trying to provide the best service quality. However, this hotel's cordination needs to be improved! For example: 1. Black water came out from faucet of my room for about one hour. The hotel staff should notify the client one day in-advanced before washing the water tanks. Of course, after my complain, the hotel staff opened up a room with diff flood for showering. 2. Hotel staff took my cloth to wash without me writing or sign on the cloth laundry form and I could not find them next day as I was rushing to check out. At the end, the hotel staff found my washed cloth. Overall, this hotel still provides the good quality services and the breakfast is excellent.
      Reviewed November 20, 2018
      6.8
      Good
      Chern from Malaysia
      Solo traveler
      Deluxe
      Stayed 1 night in October 2018
      Good”
      the shower room water cant flow and stuck, end up all water come out from shower area to toilet area and whole bathroom. Until next day morning still spreading around bathroom, end up i have to use old bathtub to have a quick shower, did complaint to the reception when checkout especially i was in a rush for marathon this time, quite disappointing this happen to a local famous hotel.
      Reviewed October 28, 2018
      9.2
      Exceptional
      Sri from United States
      Couple
      Grand Deluxe
      Stayed 4 nights in October 2018
      Exceptional”
      Pro:Overall is good. Com: Swimming pool is located outside the hotel, no lights at night , no privacy where staff and people walk to and from wherever they need to go. No privacy. Breakfast. It’s free for us who stays there but it charges close to 300k rupiah per additional person which is a little bit pricey for the food they serve. If you get there late for breakfast, most food are gone. It shouldn’t be first come first serve as we all guest have the same values , , I asked for condiments for chicken porridge and the server didht do nothing. We had our table for 4 chairs and then other guests strangers sat with us since there is no table available. The hotel will need to coordinate between the available capacity of the tables with people coming in for breakfast. Too many people we had to share tables with strangers.
      Reviewed October 23, 2018
      9.2
      Exceptional
      URASA from Thailand
      Business traveler
      Deluxe
      Stayed 4 nights in September 2018
      Exceptional”
      I was most impressed by the size of the room, which was very spacious, including the bathroom. It went beyond what I expected. The swimming pool was amazing. Breakfast was a very decent, large spread. I had minor problems (the drain not working so well in the bathroom, my keycard not working twice), but I could overlook them given everything else. A very convenient walk to the convention center. My room was always cleaned very nicely and most of the staff were very friendly. The room was also beautiful, the bed comfortable, and I had a very nice view of the pool and garden. A good place to relax. It was a very comfortable stay. I felt at home throughout.
      Reviewed October 08, 2018
      9.6
      Exceptional
      vielzha from Indonesia
      Couple
      Grand Deluxe
      Stayed 2 nights in December 2018
      Great hotel, perfect location”
      The staff were very friendly, big room, standard breakfast, close to senayan
      Reviewed February 02, 2019
      8.0
      Excellent
      Slawomir from Japan
      Business traveler
      Deluxe
      Stayed 1 night in January 2019
      Very good”
      Hotel is a little bit old and here and there requires some maintenance. Staff very kind and efficient. Good facilities. Breakfast ok. No complains
      Reviewed January 29, 2019
      12345
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