The Sumner Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Hygiene Plus
Safety Features
Preventative Equipment
Health and Medical
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Bar
Laundry service
Great hotel with impeccable staff”
The hotel building itself is beautiful and still retains some of its original features and detailing. Initial access is via intercom - which made us feel very safe (in an already nice part of London) - afterwhich you are given a card for access. The hotel is bright and inviting and the rooms are spacious and spotless. The quality of furnishings in the room was similar to that of a big chain hotel (with an added bonus of robes and slippers, although no tea/coffee making facilities) but what really puts this hotel above the others was the friendliness, politeness and service offered by all of the staff, all of the time. They were absolutely faultless and nothing we asked of them was a problem or inconvenience and they seemed genuine in their efforts to make sure we had everything we needed. The shower was lovely and hot and the choice for breakfast in the morning was plenty. We will definitely stay here again!
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Exceptional”
Wonderful stay in an excellent location with friendly and accommodating staff. I will definitely stay here again.
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Visit Feb 22”
Well situated hotel , very clean & helpful staff. Breakfast at nearby hotel very good
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Exceptional”
I stayed at the Sumner for three nights this week and have only good comments about the Hotel The staff are friendly and helpful, the rooms are spotless and were well maintained during my stay, and the location for my purposes was excellent. The lack of a kettle (or similar) in the room is somewhat of a limiting factor but my request for tea at all hours was met with a polite and efficiently delivered pot of tea to my room ..................... on a tray and at no extra charge !!!! I would certainly stay there again on future business trips
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Very clean & great location ”
We went to a concert at Hyde Park and so the location was excellent. Easy to walk to and a good location for shopping the next day. I will definitely book again.
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Great hotel lovely staff”
Really friendly and helpful staff lovely warm hotel great beds would highly recommend
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Excellent”
Friendly staff, great location, comfortable and quiet hotel
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Quiet and comfortable”
Good sized, quiet room. Good bathroom with excellent shower. Helpful and friendly staff.
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Very good”
Nice clean, decent size room with Air Conditioning. Staff were very polite and welcoming.
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So-so”
Location is good, room was clean, lady who served breakfast was lovely. There’s a lift but it doesn’t go to every floor - older people beware. It gets a pass mark but I wouldn’t go back. Staying at the Mercure Hyde Park now - a little bit more expensive but WAY nicer.
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Save your money”
Bed was two twin beds put together. Made with cheap inner springs and primary side had huge valley. Shower was ok, just small and for someone over 6'... Breakfast was included and more then just a Continental breakfast. It's one saving grace. Way, way over priced. Our later stay, 4 days later, at the Radisson, Park Plaza Westminster bridge, same price and significantly better. Although the breakfast is not included. Staff was very kind and gave good Intel on the area.
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Weekend excursion”
This was our second visit to the Sumner and we weren't disappointed. We were on our way back from a cruise and stopped off in London for a quick shopping trip. The location couldn't be better - only 5 minute walk to Oxford Street! We arrived early yet our room was ready and we were given an upgrade which was a nice surprise. The staff are very polite and helpful and the breakfast is more than adequate. Only downside is the price but it is London after all. Would recommend staying here next time you're in London.
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it's really a great hotel I spend in ”
I love this hotel it's good location for shopping very near for bus stoping the stuff of sumner hotel are super kindly real I'm enjoying there thanks a lot 😊
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Great for a weekend break”
Close to Marble Arch and Hyde Park. Easy access to buses and Tube. We had a spacious room on the second floor overlooking the street that was quiet. Breakfast facilities are a bit cramped.No tea/coffee making facilities in rooms but available free on order with room service including an early morning cuppa.
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Friendly and central”
The Sumner House has a great location just off Marble Arch. Was a bit on the expensive side, and I am not sure its worth its price compared to the cheaper hotels. But, very enjoyable and comfortable stay in friendly and helpful environment.
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A nice stay in London”
Good central location for walking and taking the underground.Close to the central line Marble Arch station and Hyde Park. Lots of different restaurant choices near by. Good continental breakfast and employees polite, helpful. Room was spacious and comfortable.
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Close to Oxford Street and Marble Arch tube station”
I read many great reviews before booking and was happy with the location, lots of great restaurants in the neighbourhood, an easy walk to Oxford Street and Selfridges, and very close to Hyde Park. I found some of the staff not to be very friendly. Our room was very tired, the furniture old and our King bed was in fact two single beds (which I know is common) however they were in very different condition, one had a very visible sag. Plus the one quilt was too small for the bed so we kept pulling the covers over all night. Also if you have a challenge navigating stairs you are required to take your own bags to your room and the elevator stops between floors so you to carry them up or down a steep and narrow set of stairs. The breakfast was good with lots of options.
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The ideal hotel for all”
I absolutely loved everything about my experience here. Strategically located, very very accommodating staff, lovely breakfast. My choice every single time I'm in London x
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Very nice and cozy hotel!”
very nice food and clean room. The reception person is very kind and neat. The location of the hotel is very close to mable arch and metro, very good choice for stay.
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Pleasant hotel but room on the small side”
enjoyed our stay, convenient location.rooms seemed on the small side for the money-would have been good to have a couple of small armchairs. also i thought i had booked a double bed, not twins but perhaps i got it wrong. anyway for one night it didn't matter. breakfast was adequate, hot food not really hot enough but this is a common complaint when kept in a buffet container. hot plates would have helped. would have liked tea and coffee making facilities in room
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