The Sumner Hotel
Queen Double The Sumner Hotel
Interior view The Sumner Hotel
Interior view The Sumner Hotel
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8.6
Excellent
/10
(89 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Homemade London30 m
  • West London Synagogue70 m
  • Salt Whisky Bar140 m
  • Still Water Horse Head Statue240 m
  • Tyburn Tree250 m
  • Marble Arch Tube Station250 m
  • Marble Arch280 m
  • Tyburn Convent310 m
  • Speakers’ Corner350 m
  • Embassy of Switzerland380 m
  • Free Wi-Fi

    The Sumner Hotel

    54 Upper Berkeley Street, Hyde Park, London, United Kingdom, W1H 7QR - See map
    "Good central location for walking and taking the underground"
    ERIN - October 22, 2016
    Exceptional cleanliness
    9.1 rating for cleanliness
    Exceptional service
    9.1 rating for service
    • 250 meters to public transportation

    • Located in heart of London

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 25,711 London properties
    See all rankings
    Value for money score
    8.0/10
    Location score
    9.3/10
    Service score
    9.1/10
    Cleanliness score
    9.1/10
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Value for money8.0
    Location rating9.3
    Nearest airportLondon City Airport (LCY)
    Distance to airport14.6 km

    Rooms available at The Sumner Hotel

    8.5
    Excellent
    Room comfort & quality
    De Luxe Double Room
    De Luxe Double Room
    ...
    • Room size: 16 m²/172 ft²
    • Street view
    • 1 double bed
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    King Double
    King Double
    ...
    • Room size: 16 m²/172 ft²
    • Street view
    • 1 king bed
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    Queen Double
    Queen Double
    ...
    • Room size: 12 m²/129 ft²
    • Street view
    • 1 queen bed
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    Standard Double or Twin Room
    Standard Double or Twin Room
    ...
    • Shower
    • 1 double bed or 2 single be...
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    Deluxe Double Room
    Deluxe Double Room
    ...
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      Deluxe Double Room (Double Bed)
      Deluxe Double Room (Double Bed)
      ...
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        DOUBLE BED - SMOKING OR NONSMOKING ROOM
        DOUBLE BED - SMOKING OR NONSMOKING ROOM
        ...
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          Double Deluxe
          Double Deluxe
          ...
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            Double With Double Bed
            Double With Double Bed
            ...
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              Standard Twin Beds
              Standard Twin Beds
              ...
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                What people love about The Sumner Hotel

                • 6.0
                  Review score
                  Breakfast

                  "The breakfast was good with lots of options."

                  Kerry

                  |

                  February 28, 2017

                • 7.6
                  Very good
                  Location

                  "Basic hotel in a good location."

                  Gary

                  |

                  March 6, 2018

                • 5.2
                  Review score
                  Breakfast

                  "Breakfast and departure were the best part of our short stay here."

                  DAVY

                  |

                  August 29, 2018

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                More about The Sumner Hotel

                More about The Sumner Hotel

                8.4
                Excellent

                "Friendly staff, great location, comfortable and quiet hotel"

                Beverley

                |

                January 5, 2019

                An overview

                Show less

                What they offer

                9.2
                Exceptional

                "Enjoy the tea and coffee on demand ."

                Daniel

                |

                November 6, 2016

                Read more reviews
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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What to eat nearby

                British cuisine
                British cuisine
                The Mae Deli
                30 m British, Cafe, Gluten Free
                Hunter 486 at The Arch London
                100 m British, Contemporary, European
                The Grill At The Montcalm
                110 m British, Contemporary
                American cuisine
                American cuisine
                The Lockhart London
                30 m American
                Black & Blue Steakhouse - Wigmore Street
                680 m American, British, Gluten Free
                The Colony Grill Room
                700 m American, British, European
                European cuisine
                European cuisine
                Vinoteca
                30 m European, Wine Bar
                Lurra
                80 m European, Mediterranean, Spanish
                Safa Restaurant
                300 m European, Halal, Mediterranean

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show more

                Property's guest policies

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                Some helpful facts

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                Reviews of The Sumner Hotel from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (89)Booking.com Reviews (737)
                8.6
                /
                10
                Cleanliness9.1
                Facilities7.7
                Location9.3
                Room comfort and quality8.5
                Service9.1
                Value for money8.0
                Rating
                9+ Exceptional (23)
                8-9 Excellent (16)
                7-8 Very Good (14)
                6-7 Good (3)
                <6 Below Expectation (5)
                Time of the year
                Mar - May (9)
                Jun - Aug (15)
                Sep - Nov (20)
                Dec - Feb (17)
                All guests (89)
                All room types
                All languages
                Showing 61 verified guest comments
                1234
                10.0
                Exceptional
                Claudette from United States
                Solo traveler
                Queen Double
                Stayed 2 nights in August 2019

                Exceptional”

                Wonderful stay in an excellent location with friendly and accommodating staff. I will definitely stay here again.

                Reviewed August 26, 2019
                7.6
                Very good
                Greg from United Kingdom
                Business traveler
                Queen Double
                Stayed 1 night in August 2019

                Very good”

                Nice clean, decent size room with Air Conditioning. Staff were very polite and welcoming.

                Reviewed August 05, 2019
                6.8
                Good
                Louise from Australia
                Family with teens
                Standard Double or Twin Room
                Stayed 2 nights in July 2019

                So-so”

                Location is good, room was clean, lady who served breakfast was lovely. There’s a lift but it doesn’t go to every floor - older people beware. It gets a pass mark but I wouldn’t go back. Staying at the Mercure Hyde Park now - a little bit more expensive but WAY nicer.

                Reviewed July 19, 2019
                9.2
                Exceptional
                Elaine from United Kingdom
                Group
                Queen Double
                Stayed 1 night in July 2019

                Very clean & great location ”

                We went to a concert at Hyde Park and so the location was excellent. Easy to walk to and a good location for shopping the next day. I will definitely book again.

                Reviewed July 12, 2019
                8.0
                Excellent
                Andrew from United Kingdom
                Couple
                King Double
                Stayed 3 nights in April 2019

                Quiet and comfortable”

                Good sized, quiet room. Good bathroom with excellent shower. Helpful and friendly staff.

                Reviewed April 15, 2019
                9.2
                Exceptional
                Selwyn
                Business traveler
                De Luxe Double Room
                Stayed 3 nights in February 2019

                Exceptional”

                I stayed at the Sumner for three nights this week and have only good comments about the Hotel The staff are friendly and helpful, the rooms are spotless and were well maintained during my stay, and the location for my purposes was excellent. The lack of a kettle (or similar) in the room is somewhat of a limiting factor but my request for tea at all hours was met with a polite and efficiently delivered pot of tea to my room ..................... on a tray and at no extra charge !!!! I would certainly stay there again on future business trips

                Reviewed February 21, 2019
                8.4
                Excellent
                Beverley from United Kingdom
                Couple
                Queen Double
                Stayed 1 night in December 2018

                Excellent”

                Friendly staff, great location, comfortable and quiet hotel

                Reviewed January 05, 2019
                9.2
                Exceptional
                tim from United States
                Couple
                King Double
                Stayed 4 nights in September 2018

                Nice stay”

                The staff are wonderful, Mathew and Chaba were very kind. There were minor maintenance issues with the rooms, we stayed in two different rooms. Leaking faucets, broken shelf , but still a nice stay

                Reviewed September 30, 2018
                5.2
                DAVY from United Kingdom
                Couple
                Standard Double or Twin Room
                Stayed 1 night in August 2018

                Wedding Celebration”

                The room was poorly appointed relative to others I've stayed in at other hotels. In all good hotels ironing facilities, hot drinks facilities, a full length mirror for dressing and at least one armchair are standard. Our room possessed one chair; a standard desk chair. This is not enough for a couple. An illuminated make up mirror would also have been appreciated. The bed was too soft, with an old, lumpy, sunken-in mattress. I'm sure that the hotelier wouldn't provide this poor quality accommodation to guests in his home so why does he choose to earn a living from it. Sleep quality was very poor. Breakfast and departure were the best part of our short stay here. We shall not be returning to or recommending this hotel anytime.

                Reviewed August 29, 2018
                6.8
                Good
                Bader from Saudi Arabia
                Couple
                King Double
                Stayed 6 nights in August 2018

                Nice and calm experience, but..”

                All was good, but they were missing porters and room service staff were the receptionists , also water boiler wasn’t available, although we asked for it. Amazing breakfast. However, breakfast lobby lacks some decoration.

                Reviewed August 24, 2018
                7.6
                Very good
                Gary from United States
                Family with teens
                King Double
                Stayed 6 nights in February 2018

                Very good”

                Basic hotel in a good location. Clean, with a pleasant and helpful staff.

                Reviewed March 06, 2018
                8.0
                Excellent
                Riddhi from India
                Solo traveler
                Queen Double
                Stayed 7 nights in January 2018

                Great hospitality, experience”

                Just a little disappointed with the size of my room this time. My last stay here; really really had me even more impressed.

                Reviewed January 17, 2018
                4.8
                Lourenço from Brazil
                Solo traveler
                King Double
                Stayed 1 night in October 2017

                Acceptable”

                I stayed in room 200. In the basement. Very noisy and right by the bfast hall. Awful experience.

                Reviewed October 20, 2017
                10.0
                Exceptional
                Riddhi from India
                Solo traveler
                Queen Double
                Stayed 1 night in September 2017

                The ideal hotel for all”

                I absolutely loved everything about my experience here. Strategically located, very very accommodating staff, lovely breakfast. My choice every single time I'm in London x

                Reviewed September 07, 2017
                9.2
                Exceptional
                Kathryn from United States
                Couple
                Queen Double
                Stayed 2 nights in August 2017

                Quaint, well run hotel”

                We had a great stay here. Clean, comfortable room, though on the small side for 2 people. Helpful staff, convenient location. The only thing is we wish the breakfast could be in a room with natural light (like the upstairs lounge area) instead of in the basement. Good breakfast though.

                Reviewed August 16, 2017
                9.6
                Exceptional
                Ajay from United Kingdom
                Business traveler
                King Double
                Stayed 1 night in June 2017

                Great place”

                Lovely place, big rooms, great air con, pleasant staff, good breakfast. Recommended

                Reviewed June 21, 2017
                6.0
                Kerry from Canada
                Business traveler
                King Double
                Stayed 2 nights in February 2017

                Close to Oxford Street and Marble Arch tube station”

                I read many great reviews before booking and was happy with the location, lots of great restaurants in the neighbourhood, an easy walk to Oxford Street and Selfridges, and very close to Hyde Park. I found some of the staff not to be very friendly. Our room was very tired, the furniture old and our King bed was in fact two single beds (which I know is common) however they were in very different condition, one had a very visible sag. Plus the one quilt was too small for the bed so we kept pulling the covers over all night. Also if you have a challenge navigating stairs you are required to take your own bags to your room and the elevator stops between floors so you to carry them up or down a steep and narrow set of stairs. The breakfast was good with lots of options.

                Reviewed February 28, 2017
                9.6
                Exceptional
                Paul from United Kingdom
                Couple
                King Double
                Stayed 3 nights in January 2017

                Great for a weekend break”

                Close to Marble Arch and Hyde Park. Easy access to buses and Tube. We had a spacious room on the second floor overlooking the street that was quiet. Breakfast facilities are a bit cramped.No tea/coffee making facilities in rooms but available free on order with room service including an early morning cuppa.

                Reviewed January 24, 2017
                8.4
                Excellent
                sulaiman from Oman
                Couple
                De Luxe Double Room
                Stayed 2 nights in November 2016

                very good”

                cleanses and nice staff

                Reviewed December 08, 2016
                7.6
                Very good
                Martin from Australia
                Couple
                King Double
                Stayed 6 nights in November 2016

                Great location, annoying mixup”

                On checking out, the hotel staff advised that they had no record of payment via Agoda. So, TAKE ALL OF YOUR PAPERWORK from Agoda to avoid being charged twice! The hotel manager also cheekily recommended booking with the hotel directly in future even though there are Booking.com and Trip Advisor plaques everywhere you look at the reception desk. A disorganised accounts department should be a red flag for most guests in future.

                Reviewed December 05, 2016
                1234
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                • Exceptional location
                • Buckingham Palace
                • Marble Arch Tube Station is within 0.25 km