Wonderful place except on thing”

I stayed 5 days at this place. Most things are perfect, delicious food, private beach, calm and peaceful garden and villa. But on thing hurt my great experience badly. One female front staff was very unfriendly and seemed to be annoyed at the last day. You could enjoy perfect break if you don't meet the female staff.

Spectacularly wonderful”

We only stayed for one night and came around 7pm. Surin is considerate enough to allow us a late check out so that we can spend the whole day enjoying the food, beach and magnificent view. We have visited Patong beach, Bantao beach and Surin beach and Surin is definitely the best of all. In fact, Amanpuri used our beach and facilities. We will certainly come back and staying longer. You will not regret choosing Surin Phuket!

Perfect Spot for Honeymooner..”

Thanks for the flower arrangement for our honeymoon. We enjoyed our stay in the hotel! The hotel has a private beach and beach restaurant. We had our dinner in the beach restaurant as well, price was decent (<USD50 per pax) and we have nice beach view (tip: pls book in advance if you want a nice spot). Pros: Nice room design, Nice pool, Nice beach bar, Nice breakfast place & options. Cons: (i) too many stairs, not good for older people (but they do have buggy car to send you to the room, but still need to walk abit here n there). (ii) for daily free activities, suggest to increase the limit of pax, quite limited and i didnt get to enjoy any of those.

Fab rooms in a great location”

Since the renovation the place the rooms are safe and luxurious in all the right places. Big comfortable beds, spacious dressing areas, lounge areas and bathroom. Food, staff and gym all excellent. The beach is the icing on the cake. We will be back.

Beautiful & Secluded”

Lovely romantic beach resort on one of the most beautiful private beaches of phuket. We were lucky enough to stay in one of the beach villas, which are spacious, beautifully laid out and offering all the necessary comforts. The bed is very comfortable and the bathroom is huge. Mini bar is complimentary which gave us a very relaxed feel. Gym is good, spa is wonderful. Beach is clean and water is clear. What else do you need ?

Perfect weekend getaway ”

Have been there a few times already and as usual everything was to great satisfaction. The staff was really attentive and friendly. Thanks a lot to the team for all the arrangements! (even though we couldn't do the candle light dinner due to weather conditions) the staff still made an effort to make it a memorable experience. The rooms might need some interior design upgrade but the hotel in general is still very charming, which one of the best beaches in Thailand. We will definitely come back soon! Cheers Bernd

Seriously, if you can afford it, do it”

I've been to many hotels in my life, and this is by far one of the best beach hotels you can possibly stay it. It is really unique. Yes, it can be a bit expensive but you sure won't regret it once you are at the hotel. I often come during the rainy season (this was my third visit), as rain or shine, its a wonderful place to be. The GM, Claude, has made subtle changes for the better over the past two years and you can feel that the staff at the hotel love working there under him. I've stayed in three different types of rooms at the hotel, but I'd never go book anything other than beach cottages again. They are superb and it's wonderful being beside the ocean. The waves lull me to sleep and its perfect for access for an early morning or evening walk. The Surin Phuket think of everything. All you need is your swim suit, something fresh and nice to wear for dinner and a big fat smile. Go!

Amazing Family Hotel”

We went with our 3 kids and they had a great time at the hotel and didn't want to go outside for activities since every thing was available at the beach for free i.e. surf boards, snorkeling, stand-up paddle boards, canoes and a hobby catamaran on offer. ..etc. rooms are specious and have all amenities. Lots of stairs, had stiffness in my legs the first few days :) eventually got used to it. Will go back for sure.

Fantastic”

I appreciate the honesty of the hotel to announce up front that the swimming pool was under repair and to offer very interesting compensation with room upgrade and free dinner. We took the dinner at the beach restaurant where we could select from the normal menu and it was delicious. For my birthday the chef baked an amazing cake for me respecting my diet needs, this was a real surprise. The cottages are super comfortable and the top of comfort is the traditional fan and windows that we can open (a/c makes me sick). Nothing is missing including the breeze and the noise of the waves. The beach is almost private as shared only with private villas at its end. The scenery is beautiful and from the sea we hardly can see the bungalows. The breakfast buffet is excellent with a wide variety for westerners and fresh omelets. The staff is full of attention, just right, never too much or too little. The only detail that may need attention is that the shower water was not constant. Otherwise, just perfect. A few minutes by foot, there are shops and a few minutes down, the Surin beach back to its original state with only 1 or 2 restaurants at its end. Would love to go again.

9.9 Rating!”

By far, the Surin Phuket resort was one of the best resorts we have visited. We loved the attentive, impeccably detailed service, from housekeeping, to the Thai spa massages to the Beach restaurant meals. Breakfast menu was also one of the best we've had. A definite recommendation!

Private beach with great staff”

We arrived there and was very welcomed by the stuff. During our whole stay the staff was amazing friendly. Also remember all what u ordered before and asked u if u wanna have the same again for breakfast. The privat beach is amazing and to book a beach bungolow is a must. U can hear the waves to get ur sleep. Only one thing i not liked... the massage staff stayed in front our beach bungalow and talked the whole day or was on the phone. This very disturbing for this romantic place.

Excellent resort with great staff”

Everything is perfect, particularly the friendliness of the staff. Comfy room and quiet beach. One thing is that a lot of stairs within the resort which might not suitable for young kids or toddler. But we do enjoy the view walking down and back to the room using the stairs and good exercise for city people.

Excellence on every detail”

Excellence on every detail in this magnificent Resort. The resort has the perfect location to rest. The private beach makes you feel alone in the clear water, which is quite difficult in Phuket. The houses are very well maintained and have an elegant charme. The landscape is beautiful and the gardens well kept. The are different places to rest within the resort, that makes you don´t feel bored spending the whole day in. Staff is beyond kind, polite and helpful. Dining is surprisingly good. Even pizza had a real Italian mass taste. Breakfast is very good and Dinner buffet was also good, but a bit expensive. If you can afford it, it worths every penny!!! MAGNIFICENT

Best beach hotel in Phuket”

This was our 10th stay at The Surin over the years. We have tried many other hotels in the area but eventually always return. The hotel is well-maintained, well-managed and has the perfect beach location. Beach and water are always nice and clean. Waves are often too high to swim during rainy season (May-September) but the hotel provides body boards which can be a lot of fun. Staff would remember you over the years, provide free upgrades and generally do whatever it takes to make your stay enjoyable. Guests are mainly European which is another big plus in times of visa-free traveling for Chinese tourists.

Wonderful retreat for family or couples”

WOW, it was a great arrival. We were immediately swept off our feet into paradise. The front desk staff were heavenly and could not have done better. We were in the room within moments which was another pleasant surprise. It was a small bungalow with a ocean view. Nestled up the hill in a tropical paradise. We rested up and then went to explore the property. Nice pool, great access to the beach and plenty of free activities. The pool bar and restaurant was great. Mee (one of the bar staff) was always watching out for our needs and made us feel right at home. We also went down to the city and visited the local beach. nice high end bars like the catch beach club and surin beach restaurants. I great pleasure all around!

Luxury hotels”

This hotel is in Surin beach, have their own beach. The room was okay need more improvement of bathroom. Very far from patong beach and city. Breakfast was excellent many choice of thai, chinese and western food. My room is located hillside and nice view.

Home away from home”

You know how when you look at photos of hotels on the internet it's never the same. It's usually range between far ftom photos or slighty close but never better in real life. Well that's not the case with Surin Phuket. We were blown away by the fact that the hotel especially the room is so MUCH better than what we saw in photos. Our room was actually really comfy that we decided to spend our 1st day inside of it and was actually planning to never leave the hotel haha. Overall it was one of the best hotel experience we had. Will definitely come back!

Relax and calm holidays”

Hotel is located in a secluded area, with a beautiful beach for it own. Staff are extremely friendly and attentive, breakfast is excellent except the coffee tastes awful for some unknown reasons. Room is spacious and clean but required a lot of walking up and down staircase from the main lobby. Furthermore, the signpost showing the direction to each room is very confusing, for that the hotel needs to improve. Nevertheless, it is a nice hotel to be recommended for those who are seeking a quiet and relaxing holidays in phuket. Alas, it takes only 20+ mins to Patong for nightlife by taxi.

Nice hotel, perfect location, but a bit old”

The Surin Phuket hotel is perfectly located in Surin beach, with direct beach access. The hotel has recently gone through some renovations, but surprisingly the design and construction still feel "old". Certain aspects are great (e.g., direct beach access, gym, each room is independent/quiet), but others are disappointing, such as the small swimming pool or some of the uncomfortable outdoor furniture. If Surin Phuket really went through a major renovation (as we were told by the hotel), the result is a bit disappointing. However, food was absolutely top notch: from the buffet breakfast, to the Thai restaurant to the Italian restaurant: all of it was absolutely outstanding. Staff is generally very friendly, unfortunately reception staff was clueless when asked about suggestions for restaurants outside of the hotel. It's a pity, as they seem to be willing to help, but lack basic training. We kept bumping into a trainee left alone at reception, and each time we asked a question she had to disappear in the back to ask for some help from a more senior colleague.

Fabulous Private Beach”

fantastic stay! can't wait for the hotel to be refurbished next year and be back again! have stayed in various 5 stars hotel in phuket, but surin phuket, we gonna be back for sure. while others complain about the steps, we felt it was so down to earth and back to basics.. we love the steps, it was all good exercise! btw, would be nice to change the tv and have more interesting channels.