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The Surin Phuket (SHA Plus+)
The Surin Phuket (SHA Plus+)
The Surin Phuket (SHA Plus+)
The Surin Phuket (SHA Plus+)
The Surin Phuket (SHA Plus+)
The Surin Phuket (SHA Plus+)
The Surin Phuket (SHA Plus+)
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8.8

Excellent

760 reviews

760 reviews

Beach35
Breakfast8
View7

Buffet dinner was wonderful.

Vincci
- Aug 19, 2019
See map

9

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Phuket FantaSea 2.9 km
Patong Beach 9.8 km
Bangla Road 10.0 km
Karon Beach 15.4 km
Chaithararam Temple (Wat Chalong) 16.2 km
Big Buddha Phuket 17.5 km
Nai Harn Beach 22.9 km
Nearby landmarks
Pansea Beach 220 m
Catch Beach Club 300 m
Park Garden 400 m
Sutai Muay Thai 440 m
Pineapple Beach 510 m
Surin Beach 630 m
The Wedding Bliss 780 m
The Plaza Surin 920 m
Laem Sing Cape 1.1 km
Wat Anamai Kasem 1.3 km
Free Wi-Fi

The Surin Phuket (SHA Plus+)

118 Moo 3, Choeng Talay, Surin, Phuket, Thailand, 83110 - See map
Amazing Thailand Safety and Health Administration Plus: (SHA Plus)

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Spa

Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Phuket every 1 minutes on Agoda.com
Value for money8.3
Distance to city center25. Km
Location rating9.0
Nearest airportPhuket International Airport (HKT)
Distance to airport14.8 km

Rooms available at The Surin Phuket (SHA Plus+)

Excellent
Room comfort & quality

8.7

Beach Suite
...
  • Room size: 65 m²/700 ft²
  • Beach view
  • 1 king bed & 1 sofa bed and...
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1-Bedroom Hillside Cottage
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
1-Bedroom Superior Cottage
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Deluxe Beachfront Suite
...
  • Room size: 90 m²/969 ft²
  • Beach view
  • 1 king bed & 1 sofa bed
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1-Bedroom Deluxe Ocean View Cottage
...
  • Room size: 46 m²/495 ft²
  • Partial sea view
  • 1 king bed & 1 sofa bed
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Beach Deluxe Suite
...
  • Room size: 90 m²/969 ft²
  • Balcony/terrace
  • 1 queen bed
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Two-Bedroom Family Cottages
...
  • Room size: 68 m²/732 ft²
  • Balcony/terrace
  • 2 single beds and 1 king be...
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Beach Deluxe Suite
...
  • Room size: 66 m²/710 ft²
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Double or Twin Superior
...
  • Room size: 46 m²/495 ft²
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Double or Twin Superior
...
  • Room size: 90 m²/969 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Surin Phuket (SHA Plus+)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Surin Phuket (SHA Plus+)?

The Surin Phuket (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Surin Phuket (SHA Plus+) has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Surin Phuket (SHA Plus+)?

Wake up to a great à la carte breakfast at The Surin Phuket (SHA Plus+).

What are my dining options at The Surin Phuket (SHA Plus+)?

The Surin Phuket (SHA Plus+) features 3 on-site restaurants for your dining convenience.

What is the smoking policy at The Surin Phuket (SHA Plus+)?

The Surin Phuket (SHA Plus+) does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby The Surin Phuket (SHA Plus+)?

The Surin Phuket (SHA Plus+) is located in Surin, famous for good restaurants such as Madagascar Bar """"Reggae Bar"""""", The Beach Restaurant at The Surin Phuket and Twin Brothers.

What are popular attractions near The Surin Phuket (SHA Plus+)?

The Surin Phuket (SHA Plus+) is located in Surin area, which is famous for attractions such as Park Garden, Taste and Laem Sing Cape.

What popular beaches are close to The Surin Phuket (SHA Plus+)?

The Surin Phuket (SHA Plus+) is located in the Surin area, which includes Surin Beach, Laem Singh Beach and Pansea Beach.

What popular natural sightseeing spots are close to The Surin Phuket (SHA Plus+)?

The Surin Phuket (SHA Plus+) is located within Surin, which makes it conveniently close to natural sights including Green Elephant Sanctuary Park.

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Explore the neighborhood

What people love about The Surin Phuket (SHA Plus+)

  • 8

    Very good

    "Buffet dinner was wonderful."

    Vincci

    |

    August 19, 2019

  • 8

    Very good

    "Beautiful Hotel with lots of green."

    Vincci

    |

    August 19, 2019

  • 8

    Very good

    "Convenient location and walkable distance to a lovely beach."

    Vincci

    |

    August 19, 2019

Property ranking|Compared to 3,475 Phuket properties
See all rankings
Location score
9.1/10
Room comfort score
8.7/10
Cleanliness score
8.9/10
Service score
8.9/10
Better than
97
%
of Phuket properties
Better than
95
%
of Phuket properties
Better than
93
%
of Phuket properties
Better than
92
%
of Phuket properties
Overall rating:

8.8

Excellent
760 reviews
Cleanliness
8.9
Facilities
8.8
Location
9.0
Read all reviews >
What travelers say they love:
Very connected to the nature, amazing breakfast!
Ziv from Thailand
Family with older children
More about The Surin Phuket (SHA Plus+)

More about The Surin Phuket (SHA Plus+)

Surrounded by the Andaman Sea along the coast of the Pansea Beach, The Surin Phuket (SHA Plus+) is designed to be the ideal tropical sanctuary. Each of the 103 cottages and luxury cottages are set among coconut groves or by the white sandy beach with a splendid view of Pansea. The resort is just a 20-minute drive from the bustling nightlife of Patong, and within a 30-minute drive from five golf courses. Enjoy beachside dining which includes a BBQ and buffet on selected days at the restaurant at Surin Phuket, and after a meal sip exotic cocktails on the beach. Its superior facilities include a swimming pool, library, spa, gift shop, car rental, water sports facility, and state-of-art conference facility.

Show more
Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Beach

74 mentions

Breakfast

14 mentions

Swimming Pool

14 mentions

Food & Dining

12 mentions

Languages spoken

  • English
  • French
  • German
  • Italian
  • Thai

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Diving
  • Fitness center
  • Garden
  • Massage
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Wind surfing

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site

Beach Restaurant

  • Cuisine: International, Thai
  • Menu: Buffet

Sunset Cafe

  • Cuisine: International, Thai
  • Menu: Buffet

Lomtalay Restaurant

  • Cuisine: International, Thai
  • Menu: A-la-carte

Poolside Dining

  • Cuisine: International
  • Menu: Buffet
Location
118 Moo 3, Choeng Talay, Surin, Phuket, Thailand, 83110
Exceptional
Location

9

Airports

  • Phuket International Airport (HKT)
    14.8 km
  • Krabi International Airport (KBV)
    78.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    710 m
What's nearby

Popular landmarks

  • Phuket FantaSea
    2.9 km
  • Patong Beach
    9.8 km
  • Bangla Road
    10.0 km
  • Karon Beach
    15.4 km
  • Chaithararam Temple (Wat Chalong)
    16.2 km
  • Big Buddha Phuket
    17.5 km
  • Nai Harn Beach
    22.9 km

Nearby landmarks

  • Pansea Beach
    220 m
  • Catch Beach Club
    300 m
  • Park Garden
    400 m
  • Sutai Muay Thai
    440 m
  • Pineapple Beach
    510 m
  • Surin Beach
    630 m
  • The Wedding Bliss
    780 m
  • The Plaza Surin
    920 m
  • Laem Sing Cape
    1.1 km
  • Wat Anamai Kasem
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.
  • Children under 4 years old stay for free if using existing bed and breakfast included.
  • Children 4-12 years old will be charged THB 600 per child per night for breakfast and the use of resort facilities and services.
  • The extra guests over 12 years will be charged THB 2,900 per person per night with existing sofa bed and breakfast provided.
  • Baby cot is available upon request.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center25. Km
  • Travel time to airport (minutes)25

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges3
  • Number of floors1
  • Number of restaurants3
  • Number of rooms 103
  • Room voltage220
  • Year property opened1983
  • Most recent renovation2012
Property announcements

If your booking is within the Phuket Sandbox or Test & Go program, you will need to directly contact the property for further arrangements. The property’s email address can be found on your booking confirmation or when viewing your booking on the Agoda website or app, or connect with the property using our Agoda chat. When you first contact the property, please provide:
1. A statement that your booking is a Phuket Sandbox or Test & Go booking.
2. Full names and flight details for each guest.
3. Whether this booking is for your first stay during this trip.

Reviews of The Surin Phuket (SHA Plus+) from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.8
Location9.0
Room comfort and quality8.7
Service8.9
Value for money8.3
High score for Phuket
Rating
9+ Exceptional (210)
8-9 Excellent (104)
7-8 Very Good (96)
6-7 Good (24)
<6 Below Expectation (23)
Time of the year
Mar - May (112)
Jun - Aug (155)
Sep - Nov (128)
Dec - Feb (62)
Don't miss out!Users are booking a place in Phuket every 1 minutes on Agoda.com
All guests (525)
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Show reviews that mention 

Showing 457 verified guest comments
12345
9.2
Exceptional
Hary from Netherlands
Couple
Beach Suite
Stayed 10 nights in June 2017

Super place to stay!”

We found out about The Surin Phuket online. It was listed among the best places to stay in Phuket accordingly to a travel site. We've picked The Surin Phuket among couple of other hotels, because of facilities that it offers (gym, private beach). We never regretted our choice! When arriving to the hotel we got lots of compliments - from sweets in the room to a free Thai Oil massage in the hotel's SPA. It was great experience! Stuff of the hotel is SUPER caring and friendly. We received lots of attention from the arrival to departure! Room was cleaned twice a day (general cleaning in the morning and another check-up in the afternoon, where stuff is leaving flowers on the bed and some cookies for the evening :) ). Hotel has a great gym, that has all the needed equipment for a regular workout. Pool area is great and enjoyable! Another things that we liked a lot - is a private beach. We were visiting many beaches around the area, but the Surin Phuket's is best - so clean, not many people and of course lots of white sand to enjoy beautiful sunsets on! Hotel offers great activities. We especially enjoyed Friday evening cocktail hour with complementary drinks & snacks from the hotel. The special thing about this hour is that guests could meet not only each other, but also people who work at the hotel and enjoy a drink together! Great time to meet local people! Hotel has no standard rooms, but cabins, that are situated separately from each other and standing right among trees and palms, which gives you a feeling of staying on exotic island. Thank you The Surin Phuket for great 11 days of a honeymoon stay! It was great time at unforgettable place!

Reviewed June 26, 2017

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10.0
Exceptional
Alvin from Indonesia
Couple
1-Bedroom Hillside Cottage
Stayed 2 nights in July 2013

Home away from home”

Room, breakfast, private beach

You know how when you look at photos of hotels on the internet it's never the same. It's usually range between far ftom photos or slighty close but never better in real life. Well that's not the case with Surin Phuket. We were blown away by the fact that the hotel especially the room is so MUCH better than what we saw in photos. Our room was actually really comfy that we decided to spend our 1st day inside of it and was actually planning to never leave the hotel haha. Overall it was one of the best hotel experience we had. Will definitely come back!

Reviewed July 24, 2013

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9.6
Exceptional
Minji from South Korea
Couple
1-Bedroom Hillside Cottage
Stayed 1 night in August 2017

Very well worth the price”

I only stayed at the surin for one night and i recomend to come check in early and see the sunset is a must it s Very beautiful The only con about the hotel is that the pool close at 7pm and i had nothing much to do than to have a drink by the beach and go to sleep early(well if u want u can go to surin beach or patong but surin was quite empty when i went there the next day and patong was too far) Oh and if u r staying at hillside cottage, so many stairs 😂😂 u should know that before u decide to stay.... no elevator or buggy to go to my room(but as u go up the stairs u can see the beauuuuutifulllll view of the beach and i quite liked it later) Anyway overall experience was just perfect and i am definately visiting the surin phuket again

Reviewed August 24, 2017

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10.0
Exceptional
ILLKA from Australia
Solo traveler
Beach Suite
Stayed 3 nights in May 2017

Seriously, if you can afford it, do it”

I've been to many hotels in my life, and this is by far one of the best beach hotels you can possibly stay it. It is really unique. Yes, it can be a bit expensive but you sure won't regret it once you are at the hotel. I often come during the rainy season (this was my third visit), as rain or shine, its a wonderful place to be. The GM, Claude, has made subtle changes for the better over the past two years and you can feel that the staff at the hotel love working there under him. I've stayed in three different types of rooms at the hotel, but I'd never go book anything other than beach cottages again. They are superb and it's wonderful being beside the ocean. The waves lull me to sleep and its perfect for access for an early morning or evening walk. The Surin Phuket think of everything. All you need is your swim suit, something fresh and nice to wear for dinner and a big fat smile. Go!

Reviewed May 15, 2017

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9.7
Exceptional
Conny from Switzerland
Couple
Stayed 9 nights in July 2010

Excellent hotel at best beach!”

Best location, bungalow style, quiet, unique in Phuket, extremely friendly staff, care for detail, nicest beach in Phuket
nothing really... for the high season full price, bungalows are on the smaller side.

You can't find a similar hotel on Phuket. Bungalow style and this beachfront location is unique! This is NOT one of the package style big family resorts. True, it comes into age, but it's very well maintained, has a lot of charme, and the location can't be topped. Nicest beach in Phuket with lots of palmtrees and fine sand. In rainy season not suitable for swimming because of waves and currents (red flag), as almost all beaches on Phuket. Breakfast buffet is a real treat with almost all you can dream of! Bungalows are on the smaller side in this category, but very charming with lots of care for the detail. Try to get a superior room (seaview and closer to beach) if you can afford it. The beach is secluded and shared between 2 hotels only, which makes it very quiet. Walk 10-15 minutes over the hill to Surin beach for restaurants, or hire a motorbike just 10 minutes away from hotel, only 200 baht per day.

Reviewed August 05, 2010

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9.6
Exceptional
Sandra
Couple
1-Bedroom Hillside Cottage
Stayed 3 nights in December 2017

Exceptional”

Its located on a wonderful beach. One of the best in Phuket, in my opinion. After 3 nights, we changed to a little cheaper, but still 5* hotel(rennaissance) Boy did we regret it. It was nothing like The Surin. We liked it so much here, that we canceled our booking there and came back to the Surin the same day. Hotel is surrounded by luscious green tropical forest, located on white sand beach, water is the loveliest shade. There is enough sun lounges even on the busiest peak time (few days before Christmas) as the whole beech is for the hotel. Breakfast is ok, plenty of fresh juice and fruit. Amazing ocean view from breakfast restaurant. Lovely beech restaurant (although pricey) on a green lawn on a beech. Cosy bungallows, free international calls (UK, US, France etc). Lots of steps to the beach but dont be put off by that if you have no walking disabilities. Very calm location, no annoying long tale boat noise. All in all, its truly lovely!

Reviewed December 18, 2017

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10.0
Exceptional
Penny from Australia
Couple
1-Bedroom Superior Cottage
Stayed 3 nights in May 2014

Highly Recommended - Planning my return trip”

Quality of the resort is very high; including the rooms and public spaces. Wifi Access EVERYWHERE yes even the beach. Super Friendly and Helpful Staff

We stayed at The Surin for 3 nights and it was the most amazing, relaxing, beautiful and hassle free holiday i have ever had. The staff treated us like VIP guests from the moment we arrived. The rooms are spacious, well designed and private with fabulous views of the spectacular beach. The well equipped gym even has views of the beach. The beach is simply gorgeous! its clean and not accessible to the public. Wifi access is EVERYWHERE in the resort, even the beach! Every meal we had at the resort was 5 star! I cannot recommend this resort highly enough and we are already planning our return trip. Living in Singapore we visit Phuket frequently and we have stayed in some amazing places; but The Surin wins hands down as the best resort on the island.

Reviewed May 14, 2014

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9.0
Exceptional
Patrick from United Kingdom
Couple
Stayed 7 nights in January 2008

Location, location, location”

Beautiful location
Stairs to hillside cottage

Overall lovely hotel, wonderful staff and service, very beautiful place - location is everything: perfect quiet beach and the image of an idyllic tropical escape. Also no complaints about the room - large, firm comfortable bed and a great night's sleep. A huge bonus was the unlimited free bottled water - never come across this before. However, we must mention the stairs. We are relatively young and fit (and have gym membership) but did get tired of climbing 200+ steps to the top of the hill at least twice daily (to room 228). This did not detract from our wonderful relaxing holiday but it would really be worth spending more and upgrading one category of room from a hill side cottage in order to be closer to beach and reception. Don't worry about Tsunamis. Only rooms up to same level as the pool were affected. We opted for a high room to be safe but it was completely unnecessary. On the plus side think of it as a built-in stairmaster! We certainly came home fitter. Also the drive is quite steep so make sure you wear grippy shoes (and take the torch provided in the room) if you go out. But don't let these points put you off the Chedi. This is a lovely beach hotel with loads of character and soul. ie: not a corporate business 5 star - if you want this maybe you'd be better off at the Laguna complex.? ( We have a lot of experience of both types and chose this hotel for its individuality). Most other guests were European and people tended to keep themselves to themselves creating a very quiet relaxed atmosphere. We ate lunch most days at the little independent beach restaurant (on your left as you face the sea) - yes, it really does serve food although how they do it none of us could work out! Allow at least an hour for your order for great Thai food and relax with a spectacular view and cheap beer! The hotel restaurants are good and not madly priced although Thai dishes are limited. We prefer a more Thai experience and went to Surin beach each night. Walk to the end

Reviewed June 14, 2009

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10.0
Exceptional
Dian from United States
Couple
1-Bedroom Hillside Cottage
Stayed 4 nights in May 2013

Excellent hotel! ”

Location, comfort, staff

The Surin Phuket is an excellent hotel. Located on a beautiful private beach . The cottages are spacious, clean and very comfortable. The staff is friendly, professional and very helpful. The main beach area is within walking distances and has several excellent restaurants however the hotel also has a couple of restaurants that are also excellent. The breakfast buffet had an excellent selection and the food was wonderful. The fitness center has a good selection of equipment and a great view of the beach area. This hotel is an excellent value!

Reviewed June 06, 2013

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8.0
Excellent
Jean from Switzerland
Couple
1-Bedroom Superior Cottage
Stayed 6 nights in July 2012

Nice hotel, perfect location, but a bit old”

Fantastic location, direct beach access, excellent

The Surin Phuket hotel is perfectly located in Surin beach, with direct beach access. The hotel has recently gone through some renovations, but surprisingly the design and construction still feel "old". Certain aspects are great (e.g., direct beach access, gym, each room is independent/quiet), but others are disappointing, such as the small swimming pool or some of the uncomfortable outdoor furniture. If Surin Phuket really went through a major renovation (as we were told by the hotel), the result is a bit disappointing. However, food was absolutely top notch: from the buffet breakfast, to the Thai restaurant to the Italian restaurant: all of it was absolutely outstanding. Staff is generally very friendly, unfortunately reception staff was clueless when asked about suggestions for restaurants outside of the hotel. It's a pity, as they seem to be willing to help, but lack basic training. We kept bumping into a trainee left alone at reception, and each time we asked a question she had to disappear in the back to ask for some help from a more senior colleague.

Reviewed August 09, 2012

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10.0
Exceptional
wanlin from Taiwan
Couple
1-Bedroom Hillside Cottage
Stayed 1 night in April 2019

Spectacularly wonderful”

We only stayed for one night and came around 7pm. Surin is considerate enough to allow us a late check out so that we can spend the whole day enjoying the food, beach and magnificent view. We have visited Patong beach, Bantao beach and Surin beach and Surin is definitely the best of all. In fact, Amanpuri used our beach and facilities. We will certainly come back and staying longer. You will not regret choosing Surin Phuket!

Reviewed April 22, 2019

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9.3
Exceptional
Nat from Australia
Family with young children
Stayed 3 nights in October 2009

Chedi Hotel Phuket”

A clean beach, unique site on the hillside, great staff, an authentic Thai experience, amazing views of the ocean from the villas, private and luxurious
Will need a bit of an upgrade eventually, no hotel convenience store, not much local shopping, very old fashioned cot

We came with our 20 month old son from Patong beach for our final 3 days in Phuket. The Chedi was a breath of fresh air and a luxurious experience. The hotel is built into the hillside with the design of the main building all open and facing the beach. Several levels house the foyer and waiting areas, the restaurants and the bar over looking the pool (and ocean). The villas are all connected by garden lined paths and stairs that wind through the hill. Our villa was Superior (not Hillside) and was very private with views over the sea. The Chedi is the perfect place to unwind and relax with all the luxurious service you need. We swam in the sea and the pool, taking walks to the main Surin Beach for some casual Thai food and went to dinner at the Oriental Spoon nearby. The breakfast buffet is of a high standard and the 2 for 1 cocktails at the bar watching the sunset is a must. The best Cosmopolitan I have ever had. The staff were genuine and very pleasant, especially to our son.

Reviewed November 05, 2009

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9.0
Exceptional
Sieska from Indonesia
Couple
Stayed 3 nights in October 2010

Perfect location , great rooms, friendly staff”

Balcony, the Beach , the room , the spa

stay at the surin for the weekend, we came there tired and left feeling new and rested. We love the balcony with the view and sound of the sea , the room is comfortable and wireless system in the cottage is great ! Spa is is relaxing , garden bath is fantastic. all staff were warm, nice and friendly . they are helpful too ! from all my visit to hotels , I like the breakfast at the Surin a lot. The surin made me feel like being at home in paradise , it gave me the boost energy that was needed. I'm we will be back for more stays at the Surin

Reviewed November 04, 2010

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8.7
Excellent
JULINN from Singapore
Couple
Stayed 4 nights in December 2010

Fabulous Private Beach”

peaceful private beach, unique individual cottages rather than traditional hotel rooms.
indeed its time for refurbishment but thumbs up for its good maintenace despite operating for 2 decades.

fantastic stay! can't wait for the hotel to be refurbished next year and be back again! have stayed in various 5 stars hotel in phuket, but surin phuket, we gonna be back for sure. while others complain about the steps, we felt it was so down to earth and back to basics.. we love the steps, it was all good exercise! btw, would be nice to change the tv and have more interesting channels.

Reviewed December 22, 2010

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9.7
Exceptional
Paul from Australia
Couple
Stayed 3 nights in January 2009

Beautiful!”

The beach is secluded and stunning, only sharing with Amanpuri Breakfast is the best (Western) we've had in Thailand Staff are very friendly and helpful Bungalows are gorgeous
Resort *is* a little tired looking as people say but didn't bother us Taxis anywhere are expensive (not their fault)

The Chedi was recommended to us by a friend and we were not disappointed, it truly is a gorgeous destination. We were upgraded to a bungalow third row back from the beach on arrival, which was very much appreciated. We'd booked the hillside cottages, and they are set quite back and I wouldn't have fancied staying in those however. Many people have mentioned that the resort is a little tired looking, which it is, but we didn't mind at all. The beach alone is worth the trip, it is perfect - the water is crystal clear and they have a great floating platform offshore which you can swim out to for sun-baking or just enjoying the different perspective of the resort. It sits along side the famed "Amanpuri" resort and shares the same beach, it apparently *is* a public beach, but felt very private and not busy at all. The rooms were well equipped, free wifi through the whole resort, DVDs available to borrow and great lounge chairs outside on your balcony to watch the sun setting. There seems to be a trend with hotels to use ceramic pots to refill shower gel, shampoo etc which i really dislike, they seem unclean and you have no idea of the quality of the products. (which I have to say I didn't think was great) - they do supply you with gorgeous lemongrass soap though which we loved. Definitely take the free shuttle-bus to Patong (9pm leave, 12:30am return) - to experience the madness of Patong, it's a big heaving mess but worth looking at. We ate at the hotel restaurants on several occasions, which was all lovely, but the buffet breakfast was incredible, everything conceivable and delicious (I'm not a buffet fan at all - but this was great). Location is near Surin Beach, which as mentioned the local Taxi mafia will charge you 500-600 baht to take you anywhere - it was a real downer on the trip and we would rent a car/bike next time (as dangerous as Thai driving is) - but gets expensive to go anywhere.

Reviewed January 19, 2009

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9.3
Exceptional
Paul from United Kingdom
Family with young children
1-Bedroom Superior Cottage
Stayed 5 nights in July 2013

A superb location with a beautiful clean beach.”

The room, the breakfast and the beach with rolling surf.

We have stayed in Phuket several times before, but this was the best hotel in which we have stayed. From the relaxing and spacious reception area, flanked by lily ponds and a discrete shop, steps cascade down to a restaurant and continue down to the large hexagonal pool, beyond which is a superb sandy beach set in a shallow bay. Rooms are individual by elevated walkways and steps. The chalets are spacious, with a comfortable super king-size bed and a large bathroom/dressing room; a sofa bed accommodates a third person with children free of charge. Air conditioning and lighting is good and there is no need to bring electric plug adapters because all sockets are multi-types which fit all types of plug; wireless Internet is god and free of charge. There are plenty of high quality towels and all bottled water is free of charge. The buffet breakfast is the best we have had anywhere in Thailand and the dining area is beautifully located. We dined in the hotel once and found the quality of the food very good. The pool is large and has ample shallow area for children. A few steps down from the pool and you are on the superb beach, which in July had good rollers suitable for body surfing. However, a strong rip at high tide made the sea potentially dangerous for non-swimmers and children. About 100 metres along the beach were more sun beds under umbrellas and shaded by trees. The beach is effectively a private beach. Our only criticism is that the hotel staff did not warn us about they hazardous sea and red flags were up at all times, even though the sea was much safer at low tide. Overall, a superb hotel in a superb location, but not suitable for people who have difficulty climbing steps.

Reviewed July 22, 2013

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10.0
Exceptional
JAN from Canada
Couple
1-Bedroom Hillside Cottage
Stayed 4 nights in June 2016

9.9 Rating!”

By far, the Surin Phuket resort was one of the best resorts we have visited. We loved the attentive, impeccably detailed service, from housekeeping, to the Thai spa massages to the Beach restaurant meals. Breakfast menu was also one of the best we've had. A definite recommendation!

Reviewed June 23, 2016

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9.3
Exceptional
Angelo from Italy
Solo traveler
1-Bedroom Hillside Cottage
Stayed 3 nights in February 2015

Very good ”

-location / food / cottage

Overall a good experience. Just the independent sellers of food and drinks on the beach are tricky. They have tired to charge me for burger of the hotel at double price on the menu!! The hotel claims that they are not part of the hotel staff but somehow they let them buy and resell food from the hotel to the guests adding extra crazy markup? It was really weird.. I had an early departure in the morning and the staff was supposed to provide a breakfast to consume on the go but this did not happen.. For the rest the experience at the Surin was still quite good.

Reviewed February 27, 2015

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10.0
Exceptional
Jean-Christophe from France
Couple
1-Bedroom Hillside Cottage
Stayed 2 nights in June 2016

Fantastic”

I appreciate the honesty of the hotel to announce up front that the swimming pool was under repair and to offer very interesting compensation with room upgrade and free dinner. We took the dinner at the beach restaurant where we could select from the normal menu and it was delicious. For my birthday the chef baked an amazing cake for me respecting my diet needs, this was a real surprise. The cottages are super comfortable and the top of comfort is the traditional fan and windows that we can open (a/c makes me sick). Nothing is missing including the breeze and the noise of the waves. The beach is almost private as shared only with private villas at its end. The scenery is beautiful and from the sea we hardly can see the bungalows. The breakfast buffet is excellent with a wide variety for westerners and fresh omelets. The staff is full of attention, just right, never too much or too little. The only detail that may need attention is that the shower water was not constant. Otherwise, just perfect. A few minutes by foot, there are shops and a few minutes down, the Surin beach back to its original state with only 1 or 2 restaurants at its end. Would love to go again.

Reviewed June 26, 2016

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10.0
Exceptional
Donal from United Kingdom
Couple
1-Bedroom Hillside Cottage
Stayed 4 nights in June 2016

Excellent Experience ”

We originally booked for four nights, at the end of our stay we checked out to move on to a 5 star hotel in Karon Beach. When we checked in we realised we had been spoilt by our experience at The Surin. We called The Surin to see if we could come back. Of course this was no problem. When we arrived back they made us feel very welcome. We were so glad to spend more time at this resort. Great attentive service, and genuine interest in their customers. Well done guys!

Reviewed June 21, 2016

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