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8.9

Excellent
/10
(92 reviews)See what guests said
See map

9

Exceptional

Location rating score

Exceptional location - 1.3 kilometers from city center
Exceptional for walking
Walkable places
Di Donna Gallery

60 m

Kenneth W. Rendell Gallery

70 m

David Finlay Galleries

70 m

Keszler Gallery

70 m

H.M. Luther Antiques

70 m

Popular landmarks
The Metropolitan Museum of Art

550 m

Central Park

960 m

Top of the Rock

2.1 km

Broadway

2.6 km

Times Square

2.6 km

Closest landmarks
Consulate General of Lebanon

60 m

Judy Goffman Cutler Fine Art

120 m

William Secord Gallery

120 m

Consulate General of France

150 m

Conservatory Water

160 m

The Surrey

"Anyhow we arrived later in the evening and did advise the hotel of late arrival.Supposedly the rooms were recently renovated."

Robert - March 2, 2020
Deluxe King - Suite room The Surrey
Lobby The Surrey
Lobby The Surrey
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The Surrey

20 East 76th Street, Upper East Side, New York (NY), United States, 10021 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Upper East Side part of New York (NY), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Central Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
  • 360 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

  • Daily housekeeping

Value for money8.1
Location rating9.0
Nearest airportLaGuardia Airport (LGA)
Distance to airport7.6 km

Rooms available at The Surrey

Excellent
Room comfort & quality

8.8

Two Bedroom Suite
...
  • Room size: 92 m²/990 ft²
  • Non-smoking
  • 2 king beds
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Deluxe One Bedroom Suite
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 king bed
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One Bedroom Suite
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
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Deluxe Salon 2 Queens - Accessible
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 queen beds
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Deluxe 2 Full Size Beds
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 queen beds
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Deluxe King
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
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Premium City View
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
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Deluxe Two Bedroom Suite
...
  • Room size: 91 m²/980 ft²
  • City view
  • 2 queen beds
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Grand Deluxe King Bed
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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City View Deluxe King
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at The Surrey?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Surrey?

For those who wish to drive their own cars, The Surrey has a car park available for guests. Parking is available for a fee of 85 USD per day. Parking options include a full-service valet for total ease.

Is breakfast offered at The Surrey?

Wake up to a great continental breakfast at The Surrey. Adults can enjoy breakfast offered with an additional charge of 29 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Surrey?

The Surrey features an on-site restaurant for your dining convenience.

What is the smoking policy at The Surrey?

The Surrey does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Surrey?

The closest train, metro, or bus station is 77th Street Subway Station, 350 m away from The Surrey.

What restaurants are nearby The Surrey?

The Surrey is located in Upper East Side, famous for good restaurants such as Three Guys Restaurant, 3 Guys Restaurant and Café Boulud.

What popular shopping places are close to The Surrey?

Shopping options in The Surrey’s Upper East Side neighborhood include Di Donna Gallery, Kenneth W. Rendell Gallery and David Finlay Galleries.

What are popular attractions near The Surrey?

The Surrey is located in Upper East Side area, which is famous for attractions such as Central Park, The Metropolitan Museum of Art and Frick Collection.

What popular natural sightseeing spots are close to The Surrey?

The Surrey is located within Upper East Side, which makes it conveniently close to natural sights including Friedsam Memorial Carousel and East River Waterfront Esplanade.

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Explore the neighborhood

What people love about The Surrey

  • 7.6

    Very good

    "Anyhow we arrived later in the evening and did advise the hotel of late arrival.Supposedly the rooms were recently renovated."

    Robert

    |

    March 2, 2020

  • 10

    Exceptional
    Staff 

    "Nice Location at central Park -Upper East side - very friendly staff - tasteful spacious rooms"

    Pia

    |

    July 23, 2019

  • 9.2

    Exceptional

    "A wonderful hotel."

    Peter

    |

    July 1, 2019

Overall rating:

8.9

Excellent
92 reviews
Cleanliness
8.9
Facilities
8.1
Location
9.0
Read all reviews >
More about The Surrey

More about The Surrey

The Surrey

Wake up to the wonder of New York (NY) with a stay at The Surrey, located only minutes from the heart of the city.
The facilities and services provided by The Surrey ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at The Surrey. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
The Surrey also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at The Surrey. Pamper and indulge yourself with a visit to the massage, spa and sauna. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

There are many attractions to discover within close proximity to The Surrey. Learn about the city's art history with a day at The National 9/11 Memorial & Museum located 8.1 km away, where you can see collections by famous artists. Photograph yourself in front of Top of the Rock located 2.1 km away, which people travel great distances to see.

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Amenities and facilities
Excellent
Facilities

8.1

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • Sauna
  • Spa
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • Check-in/out [express]
  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Car park [charges apply]
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Desk
  • Free bottled water
  • In-room safe box
  • Mini bar
  • Non-smoking
  • TV [flat screen]
Food and dining
Breakfast options
  • American
  • Continental
  • Vegetarian
Location
20 East 76th Street, Upper East Side, New York (NY), United States, 10021
Excellent
Location

9

Airports

  • LaGuardia Airport (LGA)
    7.6 km
  • Teterboro Airport (TEB)
    12.4 km

Public transportation

  • 77th Street Subway Station
    360 m 5 min walk
  • 68th Street-Hunter College Subway Station
    730 m

Hospital or clinic

  • Metro Pharmacy
    690 m

Shopping

  • Macy's Herald Square
    3.4 km

Convenience store

  • 7 Eleven
    750 m

Cash withdrawal

  • ATM
    50 m 3 min drive
What's nearby

Popular landmarks

  • The Metropolitan Museum of Art
    550 m
  • Central Park
    960 m
  • Top of the Rock
    2.1 km
  • Broadway
    2.6 km
  • Times Square
    2.6 km
  • Grand Central Terminal
    2.6 km
  • Empire State Building
    3.4 km
  • High Line
    4.5 km
  • The National 9/11 Memorial & Museum
    8.1 km
  • Statue of Liberty
    11.7 km

Nearby landmarks

  • Consulate General of Lebanon
    60 m
  • Di Donna Gallery
    60 m
  • Kenneth W. Rendell Gallery
    70 m
  • Keszler Gallery
    70 m
  • David Finlay Galleries
    70 m
  • H.M. Luther Antiques
    70 m
  • The Met Breuer
    90 m
  • Leo Costelli Gallery, new york city, usa
    100 m
  • Store Next Door
    100 m
  • Michael Werner
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property will collect a resort fee which is inclusive of alcohol, Internet, discounts on drinks, phone calls and the use of other facilities. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)29 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of restaurants1
  • Number of rooms 189
  • Room voltage220
  • Year property opened1926
  • Most recent renovation2009

Parking

  • Daily parking fee85 USD
Property announcements

Extra bed charges will be USD 50.

Reviews of The Surrey from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.1
Location9.0
Room comfort and quality8.8
Service8.7
Value for money8.1
High score for New York (NY)
Rating
9+ Exceptional (13)
8-9 Excellent (5)
7-8 Very Good (6)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (5)
Jun - Aug (10)
Sep - Nov (5)
Dec - Feb (5)
All guests (40)
All room types
All languages

Show reviews that mention 

Showing 25 verified guest comments
12
9.7
Exceptional
Stefanie from United States
Couple
Deluxe King
Stayed 2 nights in October 2012

our second time because we loved it the 1st time!”

Luxurious

We stayed at The Surrey Hotel last summer for a week with our daughter, her husband and our 3 little granddaughters. It was wonderful last year so we chose to stay here again and were not disappointed. This time we tried the Cafe Boulud in the hotel for dinner; it was excellent and the fois gras was to die for. The hotel is within walking distance to many museums and the very best shopping. We would highly recommend this hotel.

Reviewed October 22, 2012

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7.6
Very good
Robert from Canada
Couple
Deluxe King
Stayed 2 nights in February 2020

Not a pleasant weekend”

Just spent the weekend in the Surrey. Was in NYC for a celebration and it was recommended by our friends in NYC to stay at the Surrey as they were 6 blocks away. Have stayed there in the past for other family functions. Anyhow we arrived later in the evening and did advise the hotel of late arrival.Supposedly the rooms were recently renovated. However it seems we were given a room that was not fully updated. I asked for a high floor but we were on the 6th. When we got into the room it was 67 degrees considering it was 30 degrees out side. It took till 1:00 am to warm up. I mentioned this to the front desk person the next morning and they were going to have a manager contact me but that never happened. When we departed today I spoke to the front desk person and I had to ask for some relief for our stay. I felt they could have done more considering I have to be back in NYC for a wedding. Location is excellent and so is the bar restaurant but the staff could have been more helpful.

Reviewed March 02, 2020

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10.0
Exceptional
Pia from Austria
Group
Deluxe Room
Stayed 3 nights in July 2019

Fabulous ”

Nice Location at central Park -Upper East side - very friendly staff - tasteful spacious rooms

Reviewed July 23, 2019

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9.2
Exceptional
Don from United States
Solo traveler
City View Deluxe King
Stayed 3 nights in September 2019

Cozy boutique hotel in Upper East Side”

Price is what one would expect for high end hotel in the neighborhood, but once you're there the location and proximity to the galleries, museums, and striking area to other areas makes the stay pleasant and memorable.

Reviewed September 30, 2019

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8.7
Excellent
Takuo from Japan
Solo traveler
Deluxe King
Stayed 1 night in March 2012

Pricey but worth the cost”

friendliness of the receptionists

I was supposed to arrive at the JF Kennedy Airport at 5:35 on March 22, but my flight was delayed by 30 minutes, and of all things, I had to stand in line for two hours and a half to get through the passport control. It was almost 10:00 when I got to the hotel by share-ride taxi. When I explained my circumstances to the staff at the front desk and made a late checkout request, they agreeably accepted it, so I could take a nap for 4 hours to expel my long flight fatigue. And most importantly, all the receptionists were totally friendly. Unlike most standoffish employees at luxury hotels, they understand what hospitality is all about.

Reviewed March 26, 2012

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9.2
Exceptional
Peter from United States
Couple
Deluxe King
Stayed 3 nights in June 2019

Exceptional”

A wonderful hotel. Service and restaurants are superb, but our room 513 had a poor privacy connection door to the next room. Each night we had to ask security to ask our neighbor to turn down/off the sound on their television. Noise until 4:30am on the first of three nights!!!

Reviewed July 01, 2019

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8.0
Excellent
Alexis from Switzerland
Solo traveler
Deluxe King
Stayed 1 night in June 2019

Beautiful location, lousy service”

I checked in and wasn’t even asked if I needed help with my bags, wasn’t given a printed receipt, wasn’t given an overview of the hotel, checkout times, etc, wasn’t accompanied to my room. I later tried to call down to the concierge, guest services and finally the operator- no one answered the phone - I had to walk down to the lobby. Terrible service for such a high end hotel. Very disappointing

Reviewed June 28, 2019

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9.0
Exceptional
Barbara from United States
Solo traveler
Deluxe King
Stayed 1 night in July 2013

Beautiful room,low floor no view whatsoever,”

Location,food,staff

What can I say. It's a luxury hotel I've stayed there before I had a pretty room but with an unpleasant view.. I would insist on a higher floor With a better view next time.

Reviewed August 02, 2013

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8.0
Excellent
Constantinos from Canada
Couple
Stayed 2 nights in January 2011

Great hotel and very well situated ”

It was very well located by the park, near the subway and many attractions
The only thing I found disruptive was the noise outside the room, whether it was in the hallways or the rooms next to us

Overall we very much enjoyed the ambience of this boutique hotel that was very well situated. The decor was quite striking with a very art deco feel about it and the most comfortable bed we have slept in in a while. The service was very friendly and helpful giving us some great restaurant suggestions. We were also close enough to the subway line to get anywhere we wanted.

Reviewed January 14, 2011

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7.7
Very good
David from United Kingdom
Couple
Deluxe King
Stayed 4 nights in October 2013

Good but not great”

Room, location and the reputation of teh hotel

The hotel was good but not great. We experienced too many separate issues (four in total) that really took the shine off of the stay. Most of these were fixed first time (one wasn't) but still in a $600+ / night hotel you shouldn't be faced with this volume of issues.

Reviewed November 04, 2013

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10.0
Exceptional
Gina from United States
Solo traveler
Deluxe One Bedroom Suite
Stayed 4 nights in August 2012

Love this hotel”

Roof top sitting and comfy beds

I lovely this hotel ! Very sweet , cool, classy ! It just offers the best of all worlds !

Reviewed September 02, 2012

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9.3
Exceptional
paul from United Kingdom
Couple
Deluxe King
Stayed 3 nights in December 2013

beautiful hotel , effortless style , great staff”

staff , location , style

Great stay will be back perfect location , beautiful hotel , and very helpful staff Highly recommended !

Reviewed December 11, 2013

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10.0
Exceptional
Karthik from India
Family with young children
Stayed 2 nights in August 2014

Friendly staff”

friendly staff, Clean rooms, Close to boutique shops

Fantastic - Could not fault anything. Close to 5th Avenue / Madison avenue shops. Good standard hotel

Reviewed September 01, 2014

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9.3
Exceptional
WANTING from China
Solo traveler
Grand Deluxe King Bed
Stayed 2 nights in August 2013

wonderful”

location, stuff, design

It is the one that I would definitely like to recommend.

Reviewed August 29, 2013

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9.3
Exceptional
KRISTY from United States
Family with teens
Stayed 3 nights in October 2012

Great Hotel, friendly staff, lovely!”

Elegant hotel, beautiful furnishings, classic.

Enjoyed our stay, friendly staff, I would stay here again.

Reviewed November 14, 2012

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10.0
Exceptional
M from United States
Business traveler
Ultra One-Bedroom Suite
Stayed 5 nights in April 2016

nice”

nice

Reviewed May 10, 2016

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9.3
Exceptional
Jean-Louis from France
Family with young children
Grand Deluxe King Bed
Stayed 2 nights in August 2011

Luxe et charme”

Belle déco, chambre spacieuse, service très disponible

rien à dire ni à redire. les chambre sont très confortables et très spacieuses. le personnel est à votre disposition. nous avons eu un souci de bagages non livrés par la compagnie aérienne. l'hôtel s'est occupé de les localiser et de les faire livrer.

Reviewed August 28, 2011

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9.0
Exceptional
MIKI from Japan
Solo traveler
Stayed 2 nights in December 2014

NYのスタイリッシュなホテル”

高級アパートメントをホテルに改装していて、独特の洗練された雰囲気があります。 UPTOWNの閑静な場所。こじんまりした快適さ。

NYの大人の雰囲気を満喫できるホテル! お奨めです。

Reviewed December 23, 2014

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4.7
MAI from Japan
Group
Deluxe King
Stayed 4 nights in March 2012

部屋は機能的だけど狭い”

朝のコーヒーサービス

部屋は近代的で良かったけどスタッフの対応もろもろ高いレベルではないです。 5つ星のホテルとは到底思えませんでした。 チェックイン時の要領も悪いし、まずフロントにいるほとんどのお客さんがクレームしてることに驚きました。 立地も良いわけではなく周辺も不便です。 NYなので地下鉄があるので良かったですが今後2度と利用しようとは思いません。

Reviewed May 18, 2012

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7.3
Very good
Tatsuyoshi from Japan
Solo traveler
Stayed 2 nights in May 2011

ニューヨークらしい対応”

ニューヨークにしては部屋が広いほう(だと思う)

スタッフさんたちの対応がクールだった。 でも、一人とっても明るくて話しやすい黒人さんスタッフがいた。 部屋の中は、ほこりとか髪の毛とかが落ちていて、 日本のホテルとは違うな、と思った。 部屋にDEAN&DELUCAのお菓子が、お酒のおつまみとしてたくさん置いてあって、いくつか持ち帰りました。 ベッドは広くてマッタリできました。

Reviewed August 17, 2011

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12
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