Luxury and Convenience at The Surrey in New York
Experience the ultimate in luxury and convenience at The Surrey in New York. This 5-star hotel offers an array of facilities including 24-hour room service, a coffee shop, bar, laundry service, restaurant, safety deposit boxes, salon, tours, valet parking, and a concierge. Stay comfortable with air conditioning, bathrobes, daily newspaper, in-house movies, a hair dryer, and a mini bar. Stay connected with satellite/cable TV and Free Wi-Fi in all rooms and public areas. Relax and rejuvenate with massage, fitness center, sauna, and spa. Other amenities include car park, refrigerator, dry cleaning, express check-in/check-out, car hire, luggage storage, daily housekeeping, gift/souvenir shop, taxi service, ticket service, and continental breakfast. A car park charge is applied. Stay fit with the 24-hour fitness center available to all guests.
Luxurious Room Types at The Surrey
The Surrey offers a range of luxurious room types to choose from including the Deluxe King, Premium City View, City View Deluxe King, Grand Deluxe King Bed, Deluxe 2 Full Size Beds, Deluxe One Bedroom Suite, One Bedroom Suite, Deluxe Salon 2 Queens - Accessible, Deluxe Two Bedroom Suite, and Two Bedroom Suite. Each room is uniquely designed with elegant decor and modern furnishings to ensure a comfortable and memorable stay in New York City.
Discover New York's Cultural Gems and Natural Wonders from The Surrey
The Surrey's location in the Upper East Side puts you within walking distance of some of the most iconic landmarks and attractions in New York. Take a stroll through Central Park, just a block away, and marvel at the natural beauty of the city's largest park. Art lovers will appreciate the proximity to The Metropolitan Museum of Art, Frick Collection, and Guggenheim Museum, all within a 15-minute walk from the hotel. For a closer look at the park's wildlife, head to the Central Park Zoo, just a 10-minute walk from the hotel. Whether you're a first-time visitor or a seasoned New Yorker, The Surrey's location makes it easy to explore the city's cultural gems and natural wonders.
A Wonderful Hotel with Friendly Staff and Tasteful Rooms
The Surrey in New York is a wonderful hotel with a nice location at Central Park's Upper East Side. Visitors have praised the hotel's very friendly staff and tasteful, spacious rooms, which were recently renovated. One guest even mentioned that they arrived late in the evening and advised the hotel of their late arrival, but the staff still provided excellent service. Overall, visitors have had a great experience at The Surrey and highly recommend it to others.
Experience Exceptional Comfort and Service at The Surrey in New York
The Surrey in New York has consistently received high customer ratings for its exceptional comfort and service. With an overall rating of 8.6, guests have praised the hotel for its impeccable cleanliness and prime location, receiving a rating of 9.0. The staff at The Surrey have also been commended for their outstanding performance, receiving a rating of 8.7. The facilities provided by the hotel have been rated at 8.1, with guests appreciating the comfortable rooms and amenities. Although the food and dining options received a rating of 7.5, guests have still been satisfied with the overall experience at The Surrey. For those looking for an exceptional stay in New York, The Surrey is the perfect choice for comfort, service, and location.
our second time because we loved it the 1st time!”
We stayed at The Surrey Hotel last summer for a week with our daughter, her husband and our 3 little granddaughters. It was wonderful last year so we chose to stay here again and were not disappointed. This time we tried the Cafe Boulud in the hotel for dinner; it was excellent and the fois gras was to die for. The hotel is within walking distance to many museums and the very best shopping. We would highly recommend this hotel.
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Not a pleasant weekend”
Just spent the weekend in the Surrey. Was in NYC for a celebration and it was recommended by our friends in NYC to stay at the Surrey as they were 6 blocks away. Have stayed there in the past for other family functions. Anyhow we arrived later in the evening and did advise the hotel of late arrival.Supposedly the rooms were recently renovated. However it seems we were given a room that was not fully updated. I asked for a high floor but we were on the 6th. When we got into the room it was 67 degrees considering it was 30 degrees out side. It took till 1:00 am to warm up. I mentioned this to the front desk person the next morning and they were going to have a manager contact me but that never happened. When we departed today I spoke to the front desk person and I had to ask for some relief for our stay. I felt they could have done more considering I have to be back in NYC for a wedding. Location is excellent and so is the bar restaurant but the staff could have been more helpful.
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Fabulous ”
Nice Location at central Park -Upper East side - very friendly staff - tasteful spacious rooms
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Cozy boutique hotel in Upper East Side”
Price is what one would expect for high end hotel in the neighborhood, but once you're there the location and proximity to the galleries, museums, and striking area to other areas makes the stay pleasant and memorable.
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Pricey but worth the cost”
I was supposed to arrive at the JF Kennedy Airport at 5:35 on March 22, but my flight was delayed by 30 minutes, and of all things, I had to stand in line for two hours and a half to get through the passport control. It was almost 10:00 when I got to the hotel by share-ride taxi. When I explained my circumstances to the staff at the front desk and made a late checkout request, they agreeably accepted it, so I could take a nap for 4 hours to expel my long flight fatigue. And most importantly, all the receptionists were totally friendly. Unlike most standoffish employees at luxury hotels, they understand what hospitality is all about.
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Exceptional”
A wonderful hotel. Service and restaurants are superb, but our room 513 had a poor privacy connection door to the next room. Each night we had to ask security to ask our neighbor to turn down/off the sound on their television. Noise until 4:30am on the first of three nights!!!
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Beautiful location, lousy service”
I checked in and wasn’t even asked if I needed help with my bags, wasn’t given a printed receipt, wasn’t given an overview of the hotel, checkout times, etc, wasn’t accompanied to my room. I later tried to call down to the concierge, guest services and finally the operator- no one answered the phone - I had to walk down to the lobby. Terrible service for such a high end hotel. Very disappointing
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Beautiful room,low floor no view whatsoever,”
What can I say. It's a luxury hotel I've stayed there before I had a pretty room but with an unpleasant view.. I would insist on a higher floor With a better view next time.
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Great hotel and very well situated ”
Overall we very much enjoyed the ambience of this boutique hotel that was very well situated. The decor was quite striking with a very art deco feel about it and the most comfortable bed we have slept in in a while. The service was very friendly and helpful giving us some great restaurant suggestions. We were also close enough to the subway line to get anywhere we wanted.
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Good but not great”
The hotel was good but not great. We experienced too many separate issues (four in total) that really took the shine off of the stay. Most of these were fixed first time (one wasn't) but still in a $600+ / night hotel you shouldn't be faced with this volume of issues.
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Love this hotel”
I lovely this hotel ! Very sweet , cool, classy ! It just offers the best of all worlds !
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beautiful hotel , effortless style , great staff”
Great stay will be back perfect location , beautiful hotel , and very helpful staff Highly recommended !
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Friendly staff”
Fantastic - Could not fault anything. Close to 5th Avenue / Madison avenue shops. Good standard hotel
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wonderful”
It is the one that I would definitely like to recommend.
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Great Hotel, friendly staff, lovely!”
Enjoyed our stay, friendly staff, I would stay here again.
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nice”
nice
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Luxe et charme”
rien à dire ni à redire. les chambre sont très confortables et très spacieuses. le personnel est à votre disposition. nous avons eu un souci de bagages non livrés par la compagnie aérienne. l'hôtel s'est occupé de les localiser et de les faire livrer.
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NYのスタイリッシュなホテル”
NYの大人の雰囲気を満喫できるホテル！ お奨めです。
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部屋は機能的だけど狭い”
部屋は近代的で良かったけどスタッフの対応もろもろ高いレベルではないです。 5つ星のホテルとは到底思えませんでした。 チェックイン時の要領も悪いし、まずフロントにいるほとんどのお客さんがクレームしてることに驚きました。 立地も良いわけではなく周辺も不便です。 ＮＹなので地下鉄があるので良かったですが今後2度と利用しようとは思いません。
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ニューヨークらしい対応”
スタッフさんたちの対応がクールだった。 でも、一人とっても明るくて話しやすい黒人さんスタッフがいた。 部屋の中は、ほこりとか髪の毛とかが落ちていて、 日本のホテルとは違うな、と思った。 部屋にDEAN&DELUCAのお菓子が、お酒のおつまみとしてたくさん置いてあって、いくつか持ち帰りました。 ベッドは広くてマッタリできました。
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