Excellent 8.2
Based on 447 reviews

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About The Swanston Hotel Grand Mercure


Sitting right in the heart of Melbourne, this property is surrounded by wonderful places you should visit. The popular attractions include shopping precincts, theaters, galleries, bars, and restaurants. Just a stones' throw away from vibrant Bourke St. Mall, Federation Square, Southbank, Her Majesty's and Regent Theaters, Queen Victoria Markets, and Melbourne Central Shopping Complex, it is an ideal location for leisure travelers. The property features spacious and contemporary rooms that are well furnished. It also offers amenities like TV, DVD players with a DVD library, satellite channels, mini bars, toasters, personal safes, and internet access. The Swanston Hotel Grand Mercure is a great hotel that is well appointed and an excellent choice.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Microwave
  • Mini bar
  • Refrigerator
  • Restaurant(s)
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service


  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0 km
Distance to Airport: 25 km
Number of Bars: 1
Number of Floors: 15
Number of Restaurants: 1
Number of Rooms : 200
Parking Fee (per day): 22 AUD
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1987
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Verified traveler reviews

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based on 447 reviews
  • Cleanliness 8.1
  • Facilities 7.7
  • Location 9.5
  • Room comfort and quality 8.1
  • Service 8.3
  • Value for money 8.0
  • Food and dining 6.9
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