8.9

Excellent
/10
(43 reviews)See what guests said
Housekeeping1
See map

9.8

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Block Arcade 270 m
Eureka Skydeck 930 m
Queen Victoria Market 950 m
SEA LIFE Melbourne Aquarium 1.1 km
National Gallery of Victoria 1.1 km
Melbourne Museum 1.2 km
Melbourne Cricket Ground (MCG) 1.9 km
Shrine of Remembrance 2.1 km
Royal Botanic Gardens Victoria 2.1 km
Melbourne Zoo 3.5 km
Nearby landmarks
David Jones 40 m
Caledonian Lane 90 m
Creelman's Pharmacy 90 m
Yarra Trams 100 m
Union Lane 110 m
Princes Bridge 110 m
Street Art 120 m
Curtin House 120 m
Melbourne Vistor Booth 120 m
Bourke Street Mall 140 m
Pullman Melbourne on Swanston

"Loved the in-room tablet and bluetooth speaker, made our stay worthwhile."

Kiam - February 16, 2020
Double Standard Pullman Melbourne on Swanston
Lobby Pullman Melbourne on Swanston
Interior view Pullman Melbourne on Swanston
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Free Wi-Fi

Pullman Melbourne on Swanston

195 Swanston Street, Melbourne CBD, Melbourne, Australia, 3000 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Block Arcade
Within 270 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 90 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Melbourne every 20 minutes on Agoda.com
Value for money8.6
Distance to city center0 km
Location rating9.8
Nearest airportEssendon Airport (MEB)
Distance to airport11.2 km

Rooms available at Pullman Melbourne on Swanston

Deluxe Room 1 King Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
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Premium Executive Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed
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Premium Deluxe Room 1 King Bed
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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Classic Queen Bed
...
  • Room size: 25 m²/269 ft²
  • 1 queen bed
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Superior King room with Club Lounge Access
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 queen bed
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Superior Room 2 Queen Beds
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 2 queen beds
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Superior Room, Lounge Access, 1 King Bed
...
  • Non-smoking
  • Shower
  • 1 king bed
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Twin Standard
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 double beds
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Premium Deluxe Room, Lounge Access, 1 King Bed
...
  • Non-smoking
  • Shower
  • 1 king bed
Enter dates to see prices
Double Standard
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Pullman Melbourne on Swanston?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pullman Melbourne on Swanston?

Pullman Melbourne on Swanston is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 AUD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Pullman Melbourne on Swanston also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Pullman Melbourne on Swanston has a car park that's close to the hotel. Parking is available for a fee of 22 AUD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Pullman Melbourne on Swanston?

Start your mornings right, with the à la carte and continental breakfast options offered at Pullman Melbourne on Swanston. Western breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 25 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Pullman Melbourne on Swanston?

Pullman Melbourne on Swanston features an on-site restaurant for your dining convenience.

What is the smoking policy at Pullman Melbourne on Swanston?

Pullman Melbourne on Swanston does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Pullman Melbourne on Swanston

  • 10.0

    Exceptional
    Staff 

    "Everything is good, staff is good, location very very very nice."

    Ding

    |

    March 16, 2020

  • 10.0

    Exceptional
    Location

    "Great service and a convenient location for a 5 star hotel."

    Bryan

    |

    March 8, 2020

  • 9.2

    Exceptional

    "I had the best sleep in the most comfiest bed."

    Kiam

    |

    February 16, 2020

Property ranking|Compared to 3,100 Melbourne properties
See all rankings
Location score
9.9/10
Service score
8.8/10
Cleanliness score
8.6/10
Cheapest price score
Better than
99
%
of Melbourne properties
Better than
97
%
of Melbourne properties
Better than
95
%
of Melbourne properties
Better than
94
%
of Melbourne properties
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Overall rating:

8.9

Excellent
43 reviews
Cleanliness
8.8
Facilities
8.5
Location
9.8
Read all reviews >
What travelers say they love:
Great location at the center of CBD, all shopping sites are ...
Wing from Hong Kong SAR, China
Couple
More about Pullman Melbourne on Swanston

More about Pullman Melbourne on Swanston

Sitting right in the heart of Melbourne, this property is surrounded by wonderful places you should visit. The popular attractions include shopping precincts, theaters, galleries, bars, and restaurants. Just a stones' throw away from vibrant Bourke St. Mall, Federation Square, Southbank, Her Majesty's and Regent Theaters, Queen Victoria Markets, and Melbourne Central Shopping Complex, it is an ideal location for leisure travelers. The property features spacious and contemporary rooms that are well furnished. It also offers amenities like TV, DVD players with a DVD library, satellite channels, mini bars, toasters, personal safes, and internet access. Pullman Melbourne on Swanston is a great hotel that is well appointed and an excellent choice.

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What they offer

10.0

Exceptional
Cleanliness

"Rooms are nice and clean, stylish and with full range of equ..."

Wing

|

February 18, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Full English/Irish

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Pullman Melbourne on Swanston from real guests

Provided by verified guests of Agoda
8.9
/
10
Excellent
Cleanliness8.8
Facilities8.5
Location9.8
Service8.8
Value for money8.6
High score for Melbourne
Rating
9+ Exceptional (13)
8-9 Excellent (1)
7-8 Very Good (4)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (4)
Jun - Aug (0)
Sep - Nov (5)
Dec - Feb (10)
Don't miss out!Users are booking a place in Melbourne every 20 minutes on Agoda.com
All guests (43)
All room types
All languages

Show reviews that mention 

Showing 19 verified guest comments
9.2
Exceptional
Wenny from Australia
Couple
Superior Room 2 Queen Beds
Stayed 4 nights in December 2019

Great location, nice room”

We have been to Melbourne many times, this is the best hotel in the city, convenient and nice newly renovated hotel, website photos are exactly what we expected. We will stay here again.

Reviewed December 21, 2019

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9.6
Exceptional
Selda from Australia
Family with teens
Superior Room 2 Queen Beds
Stayed 1 night in December 2019

Fantastic”

Omg clean! Love this place Will be my where to stay when staying in Melbourne CBD

Reviewed December 31, 2019

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10.0
Exceptional
Sandi from Australia
Couple
Superior Room 1 King Bed
Stayed 2 nights in February 2020

Faultless stay. ”

We had the perfect stay at the Pullman. The staff were beautiful, our room was lovely and the locate was ideal. We enjoyed peaceful sleep ins in a dark quiet room and we were able to stroll around and enjoy dining, shopping and nearby attractions.

Reviewed February 06, 2020

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10.0
Exceptional
Wing from Hong Kong SAR, China
Couple
Superior Room 1 King Bed
Stayed 2 nights in February 2020

Super nice location”

Great location at the center of CBD, all shopping sites are nearby. Rooms are nice and clean, stylish and with full range of equipment.

Reviewed February 18, 2020

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5.6
Suwandy from Australia
Business traveler
Classic Queen Bed
Stayed 2 nights in November 2019

Didn't worth my money this time.”

I stayed at Pullman for 3 nights. Came back to my room late at night to see that there's a little stain on the Quilt Cover. I could've asked for replacement but i'm too tired and have an early start the next morning so I didnt. Before heading out the next morning, I mentioned this to the reception desk and was promised linens will be changed. I came back later at night to find out that the same stain is still there in the same spot!! Called reception and didnt get any apology but they did send someone to replace the quilt cover. When I asked, I was told that they only change their linen every 5 days or so! He even told me that if I wanted it to be changed daily I need to tell reception although there may be extra charges! That's absolutely horrendous. When I mentioned this to reception upon checking out , he said it's a daily linen change (for free), this indicates that there's the lip-service that they advertise publicly, and there's the actual service. Beware of this hotel!

Reviewed December 04, 2019

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9.2
Exceptional
Kiam from Philippines
Group
Superior Room 2 Queen Beds
Stayed 1 night in February 2020

Exceptional”

The room I got with 2 Queen Beds was really big and could actually fit 5 people! Loved the in-room tablet and bluetooth speaker, made our stay worthwhile. The room was beautifully well designed (good for social media posts) and very quiet. I had the best sleep in the most comfiest bed. Will definitely stay there again!

Reviewed February 16, 2020

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10.0
Exceptional
Christine from Malaysia
Solo traveler
Superior Room 2 Queen Beds
Stayed 2 nights in November 2019

Exceptional”

Strategic location and fantastic room. The hotel staff were accommodating too.

Reviewed November 24, 2019

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9.6
Exceptional
Kiam from Philippines
Group
Superior Room 2 Queen Beds
Stayed 1 night in March 2020

Exceptional”

Second time staying here, never fails to amaze me. Room big enough to fit groups, and had the best sleep in the comfiest bed in a quiet room yet again!

Reviewed March 09, 2020

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10.0
Exceptional
watie from Indonesia
Group
Superior Room 2 Queen Beds
Stayed 5 nights in September 2019

Good service ”

Strategy area, really in the city. You just walk few minutes then you can find any store for shopping & eat. Room was comfortable. Like a lot to stay there.

Reviewed September 11, 2019

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9.2
Exceptional
Dharmesh from Australia
Couple
Stayed 1 night in January 2019

Comfortable and quiet, simple, well located”

Great staff friendliness Best sleep I’ve had in a hotel- comfy bed and quiet Great location Excellent vegetarian breakfast options

Reviewed January 20, 2019

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8.8
Excellent
Gareth from South Africa
Business traveler
Classic Queen Bed
Stayed 3 nights in March 2020

I'd come back”

Very nice hotel in a great location, with easy access to good restaurants and transportation. I would definitely come back.

Reviewed March 20, 2020

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10.0
Exceptional
Bryan from Australia
Couple
Superior Room 2 Queen Beds
Stayed 5 nights in March 2020

Great service and conveniently located”

Great service and a convenient location for a 5 star hotel. Value for money!

Reviewed March 08, 2020

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8.0
Excellent
Raj from Singapore
Solo traveler
Superior Room 1 King Bed
Stayed 2 nights in March 2020

Not quite the 5 star experience”

Great location, great room, just a shame the service fell pretty short of a 5 star experience. Management did apologise for the misgivings and did look to make amends! However, too little too late to really leave a great impression.

Reviewed March 18, 2020

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10.0
Exceptional
Hayley from Australia
Couple
Superior Room 2 Queen Beds
Stayed 1 night in February 2020

Great location”

Great location and very nice looking hotel

Reviewed March 04, 2020

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10.0
Exceptional
Ding from Malaysia
Family with teens
Superior Room 2 Queen Beds
Stayed 2 nights in November 2019

Everything is nice”

Everything is good, staff is good, location very very very nice..

Reviewed March 16, 2020

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8.0
Excellent
Wan from Malaysia
Business traveler
Superior Room 1 King Bed
Stayed 1 night in December 2019

Overall excellent stay but it was understaffed during breakfast so service was terribly slow ”

Overall excellent stay but it was understaffed during breakfast so service was terribly slow

Reviewed December 13, 2019

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7.2
Very good
Jana from Germany
Couple
Superior Room 1 King Bed
Stayed 7 nights in January 2020

Sehr zentral aber auch sehr laut und dunkel”

Modernes Hotel -sehr zentral,aber auch sehr laut und dunkel.Personal nur teilweise Kundenorientiert.

Reviewed January 31, 2020

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10.0
Exceptional
Yanan from Australia
Couple
Superior Room 1 King Bed
Stayed 3 nights in November 2019

推荐”

地理位置非常方便,就在chinatown旁边,去哪逛街都方便。下了skybus可搭乘免费电车到达,酒店整洁设施好。床很舒服睡的很好。总之一切都很不错。非常推荐!

Reviewed November 27, 2019

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8.0
Excellent
NOVITA from Indonesia
Couple
Superior Room 2 Queen Beds
Stayed 2 nights in January 2020

Hotel ”

Lokasi strategis, dikelilingi mall dan restaurant enak

Reviewed February 11, 2020

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