Exceptional 9.2
Based on 251 reviews

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About this property


All 150 rooms at this 4.5-star hotel are tailored to satisfy guests' needs. All rooms have air conditioning as well as other amenities. Featuring a car park, The Tokyo Station Hotel is sure to make each guest's trip an enjoyable one.

The Atrium offers buffet-style breakfast, only available for in-house guests, with absolute servings of approximately 70 items including a wide variety of European and Japanese foods. The hotel offers you best start of the day beneath the skylight at The Atrium, on the top 4th floor of the hotel.

A convenient location, a dedicated staff, and first-rate facilities make this hotel a favorite among travelers. Attractions within walking distance include Ginza Mitsukoshi, Tokyo Imperial Palace, and Akihabara Electric Town. To continue with your reservation at The Tokyo Station Hotel, please enter your arrival date and the number of nights you wish to stay.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Spa

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Shop(s)
  • Smoking area


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Japanese
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Please note that the check-in counter at the hotel is very busy between 15:00-17:00. The hotel apologizes for the inconvenience. Guests may ask the hotel staff for luggage storage service before the check-in or after check-out times.

The breakfast is buffet.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 4180 JPY
Check-In From: 03:00PM
Check-Out Until: 12:00PM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 3
Number of Floors: 4
Number of Restaurants: 11
Number of Rooms : 150
Parking Fee (per day): 2000 JPY
Room Voltage: 110
Year Hotel Built: 1915
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type

based on 251 reviews
  • Cleanliness 9.7
  • Facilities 9.0
  • Location 9.8
  • Room comfort and quality 9.4
  • Service 9.5
  • Value for money 8.4
  • Food and dining 8.4
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Chris from Australia
Palace Side Superior Twin Non-Smoking
Stayed one night in September 2016
Wonderful way to start a trip in Tokyo
Amazing. Well worth the money you spend
Reviewed September 23, 2016

warren from Australia
Dome King - Non-Smoking
Stayed one night in September 2016
A great place to stay
could not have been happier with the attention to detail and service offerings of this hotel. The only minor downer was the distance to walk to the room at the end of a long travel. Would highly recommend this hotel to everyone
Reviewed September 19, 2016

Yi-An from Taiwan
Business traveler
Palace Side Queen Non-Smoking
Stayed 5 nights in August 2016
good location
Reviewed September 05, 2016

sau from Malaysia
Family with young children
Palace Side Superior Twin Non-Smoking
Stayed one night in August 2016
You have got to experience it for yourself!
Sitting right on top of one of the busiest train station and situated right in the city centre, it was absolutely impressive how The Tokyo Station Hotel managed to offer such a high level of privacy, quietness and overall comfort to the hotel guests. We are a family travelling with 4 young children. Each and everyone had a tremendously pleasant and restful stay at the hotel. The beds, bath, housekeeping were of high quality. Concierge staff was always helpful in giving directions, they spoke good English. Shopping and restaurants just a few steps away. Highly recommended.
Reviewed August 30, 2016

Daniel from United Kingdom
Dome King - Non-Smoking
Stayed 4 nights in August 2016
engagement holiday
amazing location and facilities
Reviewed August 12, 2016

Chi from Singapore
Palace Side Queen Non-Smoking
Stayed 3 nights in July 2016
Beautiful and clean room. Excellent location. Helpful staff. Old school charm with nice renovation.
Reviewed August 04, 2016

Tee from Singapore
Dome King - Non-Smoking
Stayed 2 nights in July 2016
All Great!
Clean rooms. Great location. Fantastic staff. Amazing that the hotel is so quiet when we are in the middle of one of the busiest train station in the world.
Reviewed July 20, 2016

Carolyn from United States
Family with teens
Palace Side Superior King Non-Smoking
Stayed one night in July 2016
Perfect location in Shibuya!
Central location great for shopping, restaurants & trains. Good for teens - plenty of places to visit nearby. Nice lobby, amazing views of Shibuya scramble. Room is pretty basic but has lots of amenities. Triple room was good for a family.
Reviewed July 14, 2016

Heng from China
Dome King - Non-Smoking
Stayed one night in July 2016
Best service ever experienced
Literally the best hotel ever stayed at, will definitely come back.
Reviewed July 09, 2016

Long from Australia
Solo traveler
Palace Side Queen Non-Smoking
Stayed one night in June 2016
Great hotel and location
Great hotel albeit smallish room, getting to the Hotel can be a challenge initially arriving at Tokyo station by train due to lack of any direction to find the right passage.
Reviewed July 02, 2016


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