The Tokyo Station Hotel
The Tokyo Station Hotel
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9.6
Exceptional

"Staff excellent."

lionel L.

|

May 5, 2018

Palace Side Queen Non-Smoking - Room amenities The Tokyo Station Hotel
Palace Side Queen Non-Smoking - Room amenities
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Lobby The Tokyo Station Hotel
Lobby
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Interior view The Tokyo Station Hotel
Interior view
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Fitness center The Tokyo Station Hotel
Fitness center
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See map The Tokyo Station Hotel
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Exceptional
Location
9.7
See all 6 photos The Tokyo Station Hotel
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What guests are saying:
we had an amazing stay. every thing was perfect.
Zainab from Kuwait
Family with young children
We highly recommend anyone who visits Tokyo to stay in this hotel if budget allows. Convenient location, great food, great staff and very beautiful hotel. We will definitely stay with them if we visit Tokyo again
Selina from Singapore
Couple
Excellent location and customer services. 15 min walk to Ginza.
Kimberly from United States
Solo traveler
Excellent location. Satisfactory but not great in-room dining quality - could have been better at this price point.
Wai from Hong Kong
Couple
Excellent location. Very friendly and helpful staff. Nice rooms. Very faint train running noise but not significant. Expensive but this is central Tokyo!
mecheri from United States
Couple
The longest walk from lobby to our room ever. So inconvenient, to get down we have to go a a long long corridor. They should think service is convenient.
Wimpy from Indonesia
Couple
This is the one of the best hotels in Tokyo, if you consider staying near the main station, and don't mind paying the higher-than-normal price! Look no further. Period.
Loh from Malaysia
Family with young children

The Tokyo Station Hotel

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 719 reviewsSee what guests said
9.2
/
10
Exceptional cleanliness
9.7
Recommended by 96% of guests
Value for money8.4
Location rating9.7
Nearest airportHaneda International Airport (HND)
Distance to airport14.5 km
  • 180 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
9.4
Exceptional
Room comfort & quality
This property is in high demand!Booked 13 times since yesterday | 17 travelers are looking at this property right now
Dome King - Non-Smoking
Dome King - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Palace Side Superior King Non-Smoking
Palace Side Superior King Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Palace Side Queen Non-Smoking
Palace Side Queen Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
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Palace Side Superior Twin Non-Smoking
Palace Side Superior Twin Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Palace Side King Non-Smoking
Palace Side King Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
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Junior Suite Twin - Non-Smoking
Junior Suite Twin - Non-Smoking
...
  • Room size: 58 m²/624 ft²
  • Shower and bathtub
  • 2 single beds
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Maisonette with King Bed - Non-Smoking
Maisonette with King Bed - Non-Smoking
...
  • Room size: 65 m²/700 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Palaceside Deluxe Twin Room - Non-Smoking
Palaceside Deluxe Twin Room - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
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Comfort King Room - Non-Smoking
Comfort King Room - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Dome Side Superior Twin Room - Non-Smoking
Dome Side Superior Twin Room - Non-Smoking
...
  • Room size: 44 m²/474 ft²
  • Shower and bathtub
  • 2 single beds
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What people love about the property

  • 9.6
    Exceptional

    "Very attentive service all throughout."

    Jeanna

    |

    October 17, 2017

  • 9.6
    Exceptional

    "Breakfast was wonderful; taste, variety."

    Pantipa

    |

    February 3, 2017

  • 8.8
    Excellent

    "Lovely interiors and dedicated staff."

    Ai L.

    |

    December 29, 2016

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More about The Tokyo Station Hotel

More about The Tokyo Station Hotel

10.0
Exceptional

"Elegance, GREAT LOCATION, NEAR TO TOKYO STATION."

MAZENAH

|

April 30, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.2
Exceptional

"I will definitely stay here again!"

Priscilla

|

January 1, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

The electricity will not be available due to electrical inspection from January 10, 2019 to January 31 2019 from 01:00 AM to 03:00 AM. Guests cannot use air conditioning, business center, ice making machine, smoking room, elevator, parking, and hot water. You may not be able to use all other electronic device such as Internet and Wi-Fi during the time.

Real reviews from real guests

Agoda Reviews (719)Booking.com Reviews (784)
9.2
/
10
Exceptional
Cleanliness9.7
Facilities8.9
Location9.7
Room comfort and quality9.4
Service9.5
Value for money8.4
Provided by verified guests of Agoda
All languages
All guests (719)
All room types
Showing 439 verified guest comments
12345
9.2
Exceptional
premin from Thailand
Solo traveler
Palace Side Superior Twin Non-Smoking
Stayed 1 night in December 2018
Great hotel”
Love the feelings ofthe hotel. Beautiful interior & exterior with a story. Love the room. Bell staffs had a wonderful service mind. Good location.. Surrounded with all the good restaurants, cafes, shops and activities.
Reviewed December 14, 2018
10.0
Exceptional
Susan from United States
Family with teens
COMFORT Twin Room Non-Smoking
Stayed 5 nights in August 2018
Exceptional”
We spent five nights here during my family's first trip to Japan. Part of the reason we chose it was because we wanted access to a top-of-the-line concierge to help us make dinner reservations at certain places. The hotel was spectacular. The location is so easy, and transport is also easy because it's literally on the train station (yet the rooms were quiet.) The staff made this place absolutely shine - the best service we encountered in Japan. Money well spent in a very expensive city.
Reviewed November 16, 2018
10.0
Exceptional
Valerie from Taiwan
Family with young children
Palace Side Superior Twin Non-Smoking
Stayed 3 nights in October 2018
Very satisfactory stay!”
Great location right in the Tokyo Station and a beautiful historic building. We had a palace side room so great view of the square outside and the palace. Excellent services from all staffs. They're very friendly and attentive. There was a special event outside on the square, and the hotel left a card explaining to us what the tradition was and the schedule of the event. This was really thoughtful to travelers who would like to experience more of the local culture. Great deco of the room and very clean. This was our second time visiting this hotel and we would definitely come back again.
Reviewed October 19, 2018
10.0
Exceptional
Tzu from Taiwan
Couple
Dome King - Non-Smoking
Stayed 1 night in October 2018
Great location”
Hotel staff are very friendly and kind. You feel welcomed and at home right away. As it was my husband’s birthday, the hotel offered to take our picture and gave us a photo card at checkout to remember this special day by.
Reviewed October 19, 2018
10.0
Exceptional
Chuan from Taiwan
Couple
Stayed 1 night in September 2018
Wonderful experience ”
I forgot my personal belongings in the hotel room, they send someone to deliver my left items to the Henada airport just like I am their family, what a high level of service in the World. I will definitely stay in the Tokyo Station Hotel again. Btw, breakfast is delicious and their staff are the best in service.
Reviewed September 21, 2018
10.0
Exceptional
Erin from United States
Group
Palace Side Twin [Non Smoking] [Sleeps 2]
Stayed 3 nights in November 2018
Perfect! ”
We stayed at this hotel for 3 nights and could not be happier. Our first we arrived at 6:30 am, too early for check in. The front desk was so helpful and gave us access to the spa so we could shower ans refresh before exploring for the day. The concierge was amazing! They secured dinner reservations for us prior to arriving, including a reservation at Sukiyabashi Jiro! I have been wanting to eat here since 2006. The rooms were clean, beds extremely comfortable, location perfect and all of the staff could not have been more helpful. The breakfast buffet is a little pricey but definitely worth it!
Reviewed November 26, 2018
10.0
Exceptional
Phillip from United States
Family with young children
Maisonette with King Bed - Non-Smoking
Stayed 2 nights in August 2018
Wonderful Staff, Great Hotel, Prime Location!!!”
This is our 3rd time staying at The Tokyo Station Hotel, my son and husband love this hotel. The rooms are beautiful, the staff goes over and beyond to insure our stay was enjoyable. They were very friendly and take great pride in the positions they held. The buffet in the Atrium was always fresh, delicious and satisfying, Osamu-san was a most excellent host. We will back again in December =D!!!
Reviewed August 05, 2018
10.0
Exceptional
Yin from Singapore
Family with young children
South Wing Superior Twin Room - Smoking
Stayed 2 nights in July 2018
Convenient location ”
Very strategic location , at the central of Tokyo , easy access to jr line , Shinkansen and subway. Hotel staff are friendly and speak English very well. U can ask conceirge for food recommendations, directions etc , they can help to make a reservations for dining . Very good experience and definitely will come back again
Reviewed July 23, 2018
10.0
Exceptional
Selina from Singapore
Couple
Palace Side Superior Twin Non-Smoking
Stayed 1 night in July 2018
Lovely hotel to stay”
We highly recommend anyone who visits Tokyo to stay in this hotel if budget allows. Convenient location, great food, great staff and very beautiful hotel. We will definitely stay with them if we visit Tokyo again
Reviewed July 19, 2018
9.2
Exceptional
Margaret from Australia
Couple
Palace Side Queen Non-Smoking
Stayed 2 nights in October 2018
Superb elegance”
We stayed here for a special occasion and it was so lovely. However be warned, it’s japan so the rooms are small and we had difficulty with 2 large bags. However the whole place exudes elegance and style. The location is stunning with a plethora of fantastic restaurants in the station to choose from for meals. In regards to value for money we paid nearly $1000au for 2 nights and that didn’t include breakfast. In regard to that I’m pretty cranky. Someone made money from this and it wasn’t us. Looking at you Agoda.
Reviewed November 01, 2018
9.6
Exceptional
Gui from Japan
Family with young children
Palace Side Superior Twin Non-Smoking
Stayed 1 night in April 2018
My favorite hotel”
If can get (and afford) a booking at this hotel, then book it. It doesn't get more central than this hotel, and the building itself is about as famous and historically significant as a hotel can get (while having the design and holding all of the luxuries one might expect from a five-star hotel).
Reviewed May 02, 2018
8.4
Excellent
ted from Malaysia
Couple
Palace Side Twin [Non Smoking] [Sleeps 2]
Stayed 1 night in April 2018
Elegant Grand Old Hotel”
A really beautiful and historic old hotel..beautifully restored... the most prime location in all of tokyo... well worth staying one night even if its only once in a lifetime... its just steps away from the trains and shinkansen ...and the breakfast buffet is to die for... do not miss trying the breakfast... superb selections of both japanese and western items... we stuffed our stomachs for nearly 3 hours it was lovely
Reviewed April 30, 2018
8.4
Excellent
Tsoi from Hong Kong
Couple
Palace Side Queen Non-Smoking
Stayed 1 night in April 2018
Location great. Room is a bit small”
We stayed in both palace queen and king dome. Both rooms are small. One side of bed that placed near the wall or curtain can’t of course has no bedside table or socket which is not so convenience. However location is great
Reviewed April 29, 2018
9.2
Exceptional
Ho from Singapore
Business traveler
Palace Side Superior Twin Non-Smoking
Stayed 1 night in March 2018
Legendary Hospitality”
Grand old dame whose rooms are simply amazing. The best rain shower in whole of Japan! Sit in the shower area and let the rain wash away your aches. Great air conditioning and extremely comfortable bed settings.
Reviewed March 13, 2018
9.2
Exceptional
Priscilla from Singapore
Family with young children
Palace Side Superior King Non-Smoking
Stayed 2 nights in December 2017
Exceptional”
The boutique hotel was lovely. One of the best I have stayed at and service was entirely excellent. The king bed was so spacious and we had one of our best sleeps at this hotel. The location cannot be beat as the NEX to Narita Airport leaves directly from the train platform below the hotel directly. I will definitely stay here again!
Reviewed January 01, 2018
7.2
Very good
Ong from Brunei Darussalam
Couple
COMFORT Queen Bedroom Smoking
Stayed 1 night in December 2017
disappointed with small room”
The hotel is very clean and beautifully decorated. Location is superb. However, I am very disappointed with the small room for the extremely epxensive rate that i paid. I can actually find much bigger room at the same price. It is really not worth the price to pay for. This is my first and will be my last. just for the expereince
Reviewed August 07, 2018
5.6
joshua from Singapore
Couple
Comfort King Room - Non-Smoking
Stayed 1 night in July 2018
5 Stars with NO Soul”
Paid premium for the stay. Lacks soul. No turn down service for a USD 500 room BECAUSE only Suite Rooms have turn down service. Had to walk 200m thru the narrow corridors to my room. That’s ridiculous. Concierge acts smart but am truly sub standard.
Reviewed August 02, 2018
9.2
Exceptional
Lip from Hong Kong
Couple
Palace Side King Non-Smoking
Stayed 2 nights in July 2018
Small luxury hotel”
The room is spacious with high ceilling. Location of the hotel is excellent for traveler who wishes to explore tokyo city and it's just next to the palace. Don't miss the breaskest buffet, one of the best in Japan.
Reviewed July 28, 2018
9.6
Exceptional
Michael from United States
Family with young children
Palace Side Superior Twin Non-Smoking
Stayed 5 nights in June 2018
Best of the Best”
This was an excellent hotel which is located in the heart of Tokyo. My family and I were very impressed with the overall quality, location and staff at this hotel. The rooms were large, luxurious with beautiful views of the square. We used the Japan Rail system while traveling in Japan, so when we arrived at Tokyo Station we were only a one minute walk from our room. I also recommend buying the buffet breakfast which was located in a large, dramatic and beautiful glass atrium. There was a good selection of Japanese and Western breakfast options. Our trip started in Tokyo and ended in Koyasan (highly recommend), unfortunately, we had to just our trip which meant we had to go back to Tokyo before heading home. There were no discussions on where to stay in Tokyo again, everyone simply said; "Call the Tokyo Station Hotel".
Reviewed July 26, 2018
8.8
Excellent
Amrita from United Kingdom
Business traveler
Palace Side Superior Twin Non-Smoking
Stayed 3 nights in July 2018
Excellent”
Excellent. But there are 2 issues. Firstly I was stunned that as a paying guest we had to pay to use the gym-this was very disappointing. Secondly the breakfasts are too much. There was no option in the breakfast room to have just a simple coffee. The food options were quite expensive.
Reviewed July 15, 2018
12345
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  • Exceptional location
  • Tsukiji Outer Market
  • Tokyo Train Station is within 0.18 km