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About The Tourist Hotel

Description

In the heart of the bustling Hanoi’s Old Quarter sits The Tourist Hotel, an accommodation perfect for travelers who set out to discover the true charms of Vietnam’s capital city. Just a few blocks away, you will find the much visited Hoan Kiem Lake, the main must-see site of Hanoi. From the lake, a short walk will bring you to the Water Puppet Theater where you can enjoy the famous traditional performance. The hotel makes a perfect base for guests on casual trip or on business with its location near the city center. Its location combined with the professional service from the staff promise an enjoyable stay at The Tourist Hotel.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Salon
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Pets allowed

Languages spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Breakfast Charge (when not included in room rate): 2 USD
Check-Out Until: 12:00 PM
Distance from City Center: 02.00 Km
Distance to Airport: 35.00 Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 6
Number of Rooms : 18
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2005
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Very good



based on 190 reviews
  • Cleanliness 6.4
  • Facilities 4.9
  • Location 8.5
  • Room comfort and quality 6.9
  • Service 7.0
  • Value for money 7.7
  • Food and dining 6.1
Sort by

Emma from Australia
Couple
Deluxe Triple
Stayed 2 nights in September 2016
Terrible
Incredibly rude staff, put us in small room when we paid for triple deluxe but still charged us higher amount. Staff were awful and not helpful at all.
Reviewed September 19, 2016

Long from Hong Kong
Couple
Standard Double or Twin
Stayed 1 night in August 2016
Average
staff are nice
Reviewed August 28, 2016

Wing from Hong Kong
Couple
Family Room
Stayed 4 nights in August 2016
facilities
there are many stairs access to the room.There is no lift. The room facilities is bad , TV in the room cannot be showed . Wall paint is falling down from wall and roof . Bed sheet are dirty . You can see some blood on it...
Reviewed August 17, 2016

Max from Australia
Solo traveler
Standard Double or Twin
Stayed 7 nights in July 2016
Good hotel
Good hotel
Reviewed August 08, 2016

Harry from Netherlands
Couple
Standard Double or Twin
Stayed 1 night in July 2016
first room fungi, second was ok
My girlfriend and I stayed for 2 night with the specified hotel. The first night we were placed in a room that smelled like a basement. There was fungi all over the sealing. Secondly, we booked and paid for an ac room. However.... the ac didn't work, so instead they gave us another room. It was better. But had is own issues like too hot or cold water. Would I recommend this hotel..? Nope...
Reviewed July 31, 2016

Marcus from Sweden
Group
Deluxe Triple
Stayed 2 nights in July 2016
Worst hotel manager ever
Every time the hotel manager saw us he harassed us and tried to convince us to buy his overpriced tours. The beds were so hard that sleeping on a rock would be soft! No heat water and the room was very dirty, bathroom looked like a thumb.
Reviewed July 06, 2016

David from New Zealand
Couple
Standard Double or Twin
Stayed 1 night in June 2016
Very bad hotel
When We arrive hotel by taxi ask check in, the pregnancy receipts say your booking room rented now introduce another hotel charge $15 extrame $5 you pay she say this is internet block no any sory I refuse she return my booking money this unfair need charge them more.
Reviewed July 02, 2016

Nguyen from Vietnam
Group
Standard Double or Twin
Stayed 1 night in June 2016
Unfriendly staff
The only thing positive thing about this hotel is the location, just take a few walks you will see club after club, draft beer every where... but the staff was really unfriendly. He asked my friend if we want to checkout early but i told him that i want to come back later and pack my stuffs myself but for no reason when i came back all my stuffs was left in big nylon bag with no explanation or sorry.
Reviewed June 27, 2016

Ivy from Vietnam
Business traveler
Standard Double or Twin
Stayed 1 night in June 2016
not really friendly staff
I was asking him for parking my bike overnight, but he keep playing with his Facebook and ignore my request. I ask for the remote control of my room, but he was still buzy with his facebook or chatchit with somebody, told me that somebody would bring to my room after that. but i never see the remote control brought to my room until i check out at 10h30 AM next morning.
Reviewed June 27, 2016

Long from Vietnam
Couple
Stayed 7 nights in December 2015
Good
Good hotel
Reviewed May 24, 2016



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