The Tower Hotel
Free Wi-Fi
2017

The Tower Hotel

St Katharine's Way, Tower Hamlets, London, United Kingdom, E1W 1LD
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Standard Sleeper Double - Bed The Tower Hotel
Standard Sleeper Double - Bed
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    Lobby The Tower Hotel
     The Tower Hotel
    Exterior view The Tower Hotel
    Standard Sleeper Double - Bed The Tower Hotel
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     The Tower Hotel

    Guest reviews

    8.4
    Excellent
    /10
    (960 reviews)See what guests said
    10.0
    Exceptional

    "Great views staff was very helpful"

    William

    -

    September 6, 2018

    8.6
    Excellent cleanliness
    Recommended by 86% of guests

    Property highlights

    Things you'll love

    • 580 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Daily housekeeping

    Exceptional
    Location
    9.2
    See map
    Exceptional location - 230 meters from city center
    Nearby
    Popular
  • St. Katharine Docks70 m
  • Dickens Inn100 m
  • St Catherine Docks100 m
  • Girl with a Dolphin Fountain310 m
  • Tower Bridge310 m
  • Paul Patisserie400 m
  • Tower of London410 m
  • Tower Bridge Exhibition450 m
  • Shad Thames470 m
  • Trinity House500 m
  • This property is in high demand!

    Last booked 6 hours ago | 15 travelers are looking at this property right now

    Value for money8.2
    Location rating9.2
    Nearest airportLondon City Airport (LCY)
    Distance to airport8.3 km
    Select your room
    8.2
    Excellent
    Room comfort & quality
    Suite
    Suite
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed
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    Executive Double
    Executive Double
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 1 double bed
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    Standard Double
    Standard Double
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 1 double bed
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    Standard Twin
    Standard Twin
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds
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    Standard Sleeper Double
    Standard Sleeper Double
    ...
    • Room size: 10 m²/108 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Standard Double Tower Bridge View
    Standard Double Tower Bridge View
    ...
    • Room size: 16 m²/172 ft²
    • River view
    • 1 double bed
    Enter dates to see prices
    Standard Twin Tower Bridge View
    Standard Twin Tower Bridge View
    ...
    • Room size: 22 m²/237 ft²
    • River view
    • 2 single beds
    Enter dates to see prices
    Executive Twin
    Executive Twin
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Single
    Single
    ...
    • Non-smoking
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    Standard Triple Water View
    Standard Triple Water View
    ...
    • Non-smoking
    Enter dates to see prices
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    What people love about the property

    • 9.2
      Exceptional

      "It was great to be close to pier, where citiy boats go along the river."

      Hyunchul

      |

      January 2, 2019

    • 10.0
      Exceptional

      "Excellent experience great hotel lovely and friendly staff made to feel safe and welcome."

      Priya

      |

      August 3, 2018

    • 8.4
      Excellent

      "Very friendly staff, spacious room, good location with the tower bridge and the tower of London at your doorstep."

      Rashidah

      |

      December 30, 2018

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    More about The Tower Hotel

    More about The Tower Hotel

    8.8
    Excellent

    "You will find many bar, pub n resto near the hotel."

    Dwinanto

    |

    November 25, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Perfect location for exploration around the Tower bridge."

    Si Y.

    |

    October 30, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    British cuisine
    British cuisine
    XI Bar
    50 m British, Spanish
    The Brasserie at The Tower
    170 m British, European, French
    Tower Bar and Grill
    600 m British
    American cuisine
    American cuisine
    Revolution America Square
    650 m American, Bar, British
    Bodean's BBQ - Tower Hill
    690 m American, Bar, Barbecue
    Gourmet Burger Kitchen Tower Place
    690 m American
    European cuisine
    European cuisine
    Kilikya's Cafe Bar Restaurant
    80 m European, Halal, Mediterranean
    The Garden Brasserie Restaurant
    680 m European, French
    Restaurant 130
    740 m European

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (960)
    8.4
    /
    10
    Cleanliness8.6
    Facilities8.0
    Location9.2
    Room comfort and quality8.2
    Service8.4
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (960)
    All room types

    Show reviews that mention 

    Showing 586 verified guest comments
    12345
    10.0
    Exceptional
    Jackie from United Kingdom
    Couple
    Standard Double
    Stayed 3 nights in February 2019
    Fabulous hotel in a perfect location ”
    Nothing but praise for the staff, location & facilities. The room although a little dated, was spotlessly clean & serviced daily. Food delivered by room service was lovely albeit from a limited selection. Breakfast was superb with an abundance of choice. Amazing views. Looking forward to staying here again.
    Reviewed March 01, 2019
    Dear Jackie, Thank you very much for staying with us at The Tower Hotel. It means a great deal to me to hear your positive feedback about our staff. We hope to welcome you back soon. Kind regards, Bechir Messaoud Hotel Manager
    Responded March 03, 2019
    The Tower Hotel
    8.8
    Excellent
    Leon from United Kingdom
    Couple
    Standard With View Double
    Stayed 1 night in February 2019
    Superb location and great experience”
    The view from a bridge side room especially at night is spectacular and worth the extra money when compared to a river side view (I was initially placed in a river side view in error). The rooms are only slightly dated but comfortable. I'd definitely stay again.
    Reviewed February 19, 2019
    Dear Leon, Thank you for staying with us at The Tower Hotel and for your time to write a review of your stay with us. It is true the view above the tower bridge is absolutely breathtaking! I am happy to read that our reception team could directly assist you after the error occurred. We are looking forward to welcome you back again. Kind regards, Bechir Messaoud Hotel Manager
    Responded February 22, 2019
    The Tower Hotel
    8.8
    Excellent
    Dwinanto from Indonesia
    Business traveler
    Standard Double Tower Bridge View
    Stayed 3 nights in November 2018
    City hotel with great view”
    the hotel located near to tower of london brige n museum. You will find many bar, pub n resto near the hotel. Very nice staff. The nearest station to this hotel is tower hill, just walk less than 10 minutes. My room quite small but has a great view, tower of london bridge.
    Reviewed November 25, 2018
    Dear Dwinanto, Thank you so much for your review and for staying with us at The Tower Hotel. We are indeed very proud of our location and I am glad that you find it convenient, too. We hope to welcome you back soon. Kind regards, Bechir Messaoud Hotel Manager
    Responded November 26, 2018
    The Tower Hotel
    8.8
    Excellent
    Dwinanto from Indonesia
    Business traveler
    Standard Double Tower Bridge View
    Stayed 3 nights in November 2018
    City hotel with great view”
    the hotel located near to tower of london brige n museum. You will find many bar, pub n resto near the hotel. Very nice staff. The nearest station to this hotel is tower hill, just walk less than 10 minutes. My room quite small but has a great view, tower of london bridge.
    Reviewed November 25, 2018
    Dear Dwinanto, Thank you so much for your review and for staying with us at The Tower Hotel. We are indeed very proud of our location and I am glad that you find it convenient, too. We hope to welcome you back soon. Kind regards, Bechir Messaoud Hotel Manager
    Responded November 26, 2018
    The Tower Hotel
    10.0
    Exceptional
    Nicolette from United Kingdom
    Couple
    Standard Double
    Stayed 1 night in January 2019
    Great hitel”
    Great location for sightseeing. Very busy hotel but all staff were helpful and efficient. The suite was wonderful and very spacious for a London hotel. The area was interesting with lots to see and do.
    Reviewed January 14, 2019
    Dear Nicolette, Thank you for your feedback. How lovely to hear that the staff was helpful and nice to you whenever you approached them. I am glad that the suite was meeting your expectations and that you enjoyed your stay in our hotel. I hope to see you again in the future. Kind regards, Bechir Messaoud Hotel Manager
    Responded January 20, 2019
    The Tower Hotel
    9.6
    Exceptional
    Florian from Germany
    Couple
    Standard Twin
    Stayed 6 nights in December 2018
    Great Stay”
    My girlfriend and I were guests in the Tower Hotel for 6 nights over New Year. The hotel itself is right next to the Tower Bridge and in walking distance to the tube station "Tower Hill". Its a huge hotel (800 rooms) and we were queuing ~20 min for CheckIn because of a Cheerleader group for LNYDP. Very nice and efficient staff member who upgraded us to an executive room. Clean room, good bed,more than enough power sockets and the auxiliary services were tremendous.
    Reviewed January 06, 2019
    Dear Florian, Thank you so much for your time to write a lovely review of your stay with us at The Tower Hotel. It means a great deal to me that you enjoyed your stay with us and I am glad to read that you enjoyed your upgrade as well! We hope to welcome you back again. Kind regards, Bechir Messaoud Hotel Manager
    Responded January 06, 2019
    The Tower Hotel
    8.0
    Excellent
    Anna from Canada
    Couple
    Standard Sleeper Double
    Stayed 2 nights in August 2018
    Ok, not worth the price ”
    Good location, has underground parking onsite, and many amendities. Poor concerige service, many don’t speak English fluently. Our room, which was prepaid, wasn’t available when we go there, gave us an upgraded room but we had to pay extra. If we didn’t upgrade, we probably wouldn’t have gotten a room. There was a club lounge available for anyone with an executive room, and was supposed to offer a more quiet area, but they don’t restrict access to adults only, so there families with their young kids screaming and running around.
    Reviewed August 31, 2018
    Dear Anna, Thank you for staying with us at The Tower Hotel and for taking time to write a review. Indeed we are very proud of our location. I do apologise that you had such a bad experience during check in. Please be assured that I will investigate this with my reception team, since you will never pay for an upgrade if there is no other room available. Furthermore I took note of your concern regarding your club lounge experience. We hope to still have the opportunity to welcome you back. Kind regards, Bechir Messaoud Hotel Manager
    Responded August 31, 2018
    The Tower Hotel
    8.4
    Excellent
    Decy from Australia
    Couple
    Standard Sleeper Double
    Stayed 4 nights in August 2018
    Excellent location, amazing tower bridge view”
    Check in and check out was quick and easy. Room was quite small (we had 2 big luggages and 2 small ones), however the view is amazing! We were in room 645, its a corner room. Lots of cafes and restaurant around. About 5-8 mins walk from Tower Hill station. Very satisfied with this hotel.
    Reviewed August 24, 2018
    10.0
    Exceptional
    Si from Singapore
    Solo traveler
    Single
    Stayed 2 nights in October 2018
    2 nights in The Tower”
    Perfect location for exploration around the Tower bridge. About 15 mins walk to the underground, bustling neighborhood. Awesome restaurants around St Katherine's dock. Full English breakfast, helpful concierge who can help with your purchase of tickets at discounted prices.
    Reviewed October 30, 2018
    8.8
    Excellent
    Julianne from United Kingdom
    Couple
    Standard Sleeper Double
    Stayed 1 night in September 2018
    Friends Wedding”
    Great Location Excellent view of St Catherines Dock. Sadly Breakfast was expensive & Cold £12.00 each. Although the food served for the wedding was lovely and Hot. Drinks at the bar are what I would expect for the Location. City Prices. Check out time was 12 noon but by 11.15 they were knocking on our door for access to clean. Two different housekeepers knocked even though the do not distrube sign was switched on. Lots of nice views Tower Of London from various parts of the hotel. Just a short walk to the Tower of London & Tower Bridge. Would Stay Again.
    Reviewed October 01, 2018
    Dear Julianne, Thank you for staying with us at The Tower Hotel and for your time to write a detailed review. I do apologise that the breakfast did not meet your expectations, but I am glad to read that you enjoyed the food of the wedding. I will pass both comments to our chefs. Please be assured that I will do an investigation with the Housekeeping manager regarding your feedback, since it is strictly forbidden to enter or to knock at a room, if the "Do not disturb" sign is on. We hope to welcome you back soon. Kind regards, Bechir Messaoud Hotel Manager
    Responded October 01, 2018
    The Tower Hotel
    3.2
    Hyejin from South Korea
    Solo traveler
    Standard Twin Tower Bridge View
    Stayed 3 nights in September 2018
    the service is awful!!!!”
    I booked a room with the tower bridge view ( it is more expensive than other rooms ) When I checked in, the staff was nice, but never mentioned the room I booked was sold out. So when I went up to my room, I realized it was not a room I booked. After I told them, they admitted their mistake, and promised to change another room the next day. (they said, there is no room in that moment. How could it be possible?? I booked the room in advance!!!) so I SHOULD stay a room I didn't want the day...It was awful!!! I booked there to see a beautiful night view~ but I couldn't!! Actually, they ruined my trip!! After that, they repeated other mistakes...their staffs don't communicate well! I should explain the situation again and again..but no difference! very arrogant...even supervisor said 'sorry' but the staff who made a mistake didn't say sorry at all. (I think it was not a mistake! they cheated me! how come do they tell me the truth from the first time?) the worst hotel ever!!!
    Reviewed September 28, 2018
    Dear Hyejin, I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologise for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Kind regards, Bechir Messaoud Hotel Manager
    Responded September 29, 2018
    The Tower Hotel
    9.2
    Exceptional
    Hyunchul from South Korea
    Family with teens
    Standard Twin
    Stayed 4 nights in January 2018
    Nice location”
    It was great to be close to pier, where citiy boats go along the river. Breakfast at 1st floor was in a quite social mood, I prefer sandwitches in the lobby.
    Reviewed January 02, 2019
    Dear Hyunchul, Thank you for staying with us at The Tower Hotel and for your review. I am delighted to read that you enjoyed your stay with us. We hope to welcome you back soon. Kind regards, Bechir Messaoud Hotel Manager
    Responded January 02, 2019
    The Tower Hotel
    8.4
    Excellent
    Rashidah from Singapore
    Family with young children
    Standard Sleeper Double
    Stayed 3 nights in December 2018
    Holiday at the Tower”
    Very friendly staff, spacious room, good location with the tower bridge and the tower of London at your doorstep.
    Reviewed December 30, 2018
    Dear Rashdiah, Thank you for your positive review. I am glad to read that you fully enjoyed your stay with us. We hope to welcome you back soon. Kind regards, Bechir Messaoud Hotel Manager
    Responded December 31, 2018
    The Tower Hotel
    10.0
    Exceptional
    Linda from United Kingdom
    Couple
    Standard Twin
    Stayed 1 night in May 2017
    Great location and service, very good value”
    Our one night here was excellent. Love the location overlooking the Thames and Tower Bridge and just a short walk from Tower Hill underground. Underground parking great too. I'd definitely stay here again.
    Reviewed May 21, 2017
    8.8
    Excellent
    Mario from France
    Couple
    Standard Twin Tower Bridge View
    Stayed 3 nights in November 2016
    Brilliant Location”
    This is my favourite part of town. The hotel is well located, lots of nice cafes and restaurants around and you can walk to all the nice tourism spots around town. My only negative is our suite was next to the lounge and it was very noisy from early start in the morning.
    Reviewed November 15, 2016
    8.8
    Excellent
    Elizabeth from United Kingdom
    Solo traveler
    Standard Twin
    Stayed 1 night in August 2016
    Old but impressive”
    The hotel is old and the rooms are a bit worn and outdated but the view more than makes up for it! I had a beautiful view across the docks and London. The staff were very efficient and welcoming. I didn't spend much time at the hotel so cannot comment on the food or other services. Overall with such a great location it's hard to go wrong.
    Reviewed August 15, 2016
    8.7
    Excellent
    David from United Kingdom
    Couple
    Standard Double
    Stayed 1 night in September 2015
    1 night in London ”
    location, staff
    Very nice hotel, although its starting to look a bit threadbare, carpet on stairs is starting to wear, my room needed a refurb, skirtin boards and paint work old and chipped. Found long blonde hairs on cushion on bed. But staff where very helpful and attentive. Had a meal in the brasserie, had to have the table cleaned after we sat down, the food was good which reflected the price. Overall not a bad stay.
    Reviewed September 29, 2015
    8.3
    Excellent
    BONIFACIO from Philippines
    Family with teens
    Standard Twin Tower Bridge View
    Stayed 3 nights in May 2014
    Great”
    View/Location, English Breakfast, Concierge
    Our stay was great and we really enjoyed the accommodation. We would like to acknowledge the invaluable help of the 2 men at the concierge especially the man in the evening shift of 3 May 2014, Mr. Myles. We took a very early tour to Windsor Castle, Stonehenge and Oxford University in the morning of 3 May 2014 that we forgot to book our Airport Express to LHR for 4 May 2014 to catch a 6:15 AM flight. We have to be picked up as early as 3:30AM of 4 May. We arrived in the hotel from the tour at almost 10:00PM, too late to book an Airport Express and almost in a panic mode. Mr. Myles browsed through his handbook and booked us a taxi at almost the same price of an Airport Express. Thanks to Mr. Myles.
    Reviewed May 25, 2014
    6.4
    Good
    minjee
    Couple
    Standard With View Double
    Stayed 1 night in February 2019
    SOSO”
    SOSO IT'S NOT TOWER BRIDGE VIEW... 1ST FLOOR.. OMG
    Reviewed February 21, 2019
    8.0
    Excellent
    Mathis from United States
    Couple
    Standard Double Tower Bridge View
    Stayed 1 night in August 2018
    Older hotel in a nice location. Great view”
    The staff and location of the hotel was top notch, but the physical property was a tad old. The wallpaper was peeling off of the wall in several locations (but maybe that was just my room). I did have a good stay, but it was just one night.
    Reviewed September 02, 2018
    Dear Mathis, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Kind regards, Bechir Messaoud Hotel Manager
    Responded September 02, 2018
    The Tower Hotel
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    The Tower Hotel
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    • Exceptional location
    • Tower Bridge
    • Tower Hill Tube Station is within 0.58 km