The Tower Hotel

St Katharine's Way, Tower Hamlets, London, United Kingdom, E1W 1LD - See map
Free Wi-Fi
8.5
Excellent
/10
(7,217 reviews)See what guests said
View97
Housekeeping28
Breakfast9
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The Tower Hotel

"The location is great and the view of the Thames and bridge is stunning.The staff are very helpful and friendly, couldn't be better."

Carol - May 29, 2018

Standard Sleeper Double - Bed The Tower Hotel
Lobby The Tower Hotel
Lobby The Tower Hotel
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Popular landmarks
Tower Bridge 310 m
Tower of London 400 m
London Eye 3.37 km
Big Ben 3.76 km
National Gallery 3.97 km
The British Museum 4.14 km
Buckingham Palace 4.93 km
Madame Tussauds London 6.1 km
V&A - Victoria and Albert Museum 7.09 km
Natural History Museum 7.37 km
Nearby landmarks
St. Katharine Docks 70 m
Dickens Inn 100 m
St Catherine Docks 100 m
Girl with a Dolphin Fountain 310 m
Tower Bridge 310 m
Paul Patisserie 400 m
The Crown Jewels 400 m
Tower of London 400 m
Tower Bridge Exhibition 450 m
Shad Thames 470 m
9.2

Exceptional

Location rating score

240 meters from city center
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Health and Medical
First aid kit
What guests are saying:Read all 7,217 reviews
Exceptional reputation
Recommended by 91% of guests
Excellent cleanliness
8.5 rating for cleanliness
Excellent service
8.5 rating for service
Excellent comfort
8.2 room quality and comfort

To the management, staff and everyone who helps support daily operations “Thank You” you guys are amazing.

Kenneth | August 17, 2019

Our room overlooked Tower Bridge with fabulous views of the river, bridge and the Shard.

Rosemary | December 11, 2019

Beautiful view of London bridge and situated on the south bank.

Amanda | August 16, 2019

Nice, clean rooms and great value for money.

Amanda | August 16, 2019

The hotel was amazing!

Kenneth | August 17, 2019

  • 580 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Daily housekeeping

  • Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in London every 9 minutes on Agoda.com
Value for money8.2
Location rating9.2
Nearest airportLondon City Airport (LCY)
Distance to airport8.3 km

Rooms available at The Tower Hotel

8.2
Excellent
Room comfort & quality
Suite
Suite
...
  • Room size: 66 m²/710 ft²
  • City view
  • 1 double bed
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Standard Double
Standard Double
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
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Executive Double
Executive Double
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
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Standard Twin
Standard Twin
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds
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Standard Double Tower Bridge View
Standard Double Tower Bridge View
...
  • Room size: 15 m²/161 ft²
  • River view
  • 1 double bed
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Standard Twin Tower Bridge View
Standard Twin Tower Bridge View
...
  • Room size: 17 m²/183 ft²
  • River view
  • 2 single beds
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Standard Sleeper Double
Standard Sleeper Double
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 double bed
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Executive Twin
Executive Twin
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds
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Family Room
Family Room
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 1 double bed and 1 sofa bed
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Executive Tower Bridge View Double Room
Executive Tower Bridge View Double Room
...
  • River view
  • Shower and bathtub
  • 1 double bed
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Frequently asked questions

What time is check-in and check-out at The Tower Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Tower Hotel?

For those who wish to drive their own cars, The Tower Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 20 GBP per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at The Tower Hotel?

The Tower Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about The Tower Hotel

  • 9.2
    Exceptional
    Location

    "This is a brilliant location, right by Tower Bridge and the Tower of London."

    Donna

    |

    June 28, 2019

  • 9.6
    Exceptional
    Location

    "The location is great and we got a room with a view of Tower bridge."

    Lars

    |

    February 10, 2020

  • 9.2
    Exceptional

    "Her sweet approach for various issues was so lovely n appreciated."

    Mohammad

    |

    February 17, 2020

Property ranking|Compared to 13,490 London properties
See all rankings
Location score
9.2/10
Room comfort score
8.2/10
Value for money score
8.2/10
Service score
8.5/10
Better than
99
%
of London properties
Better than
99
%
of London properties
Better than
98
%
of London properties
Better than
98
%
of London properties
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Overall rating:
8.5
Excellent
7,244 reviews
Cleanliness
8.5
Facilities
8.0
Location
9.2
Read all reviews >
What travelers say they love:
Excellent experience great hotel lovely and friendly staff m...
Priya from United Kingdom
Group
More about The Tower Hotel

More about The Tower Hotel

The Tower Hotel is nestled between the River Thames, St Katharine Docks and alongside world Heritage Site, the Tower of London with incredible views of Tower Bridge. Within easy reach of the financial district, Canary Wharf, the Excel Centre, London City Airport, historic Greenwich, the West End and Westfield Shopping Centre – making it the most sought after location in London.

This London riverside hotel boasts 801 bedrooms, 19 meeting rooms with the largest having capacity for 550 people, free Wi-Fi access, a fitness center, and a terrace with unrivalled views of Tower Bridge, The Shard and the Thames.

With superb transportation links, The Tower Hotel puts its guests at the very center of this vibrant city, including being just a 5-minute walk from Tower Hill Station of the London Underground, and a 5-minute walk from the Thames Clippers. Guests are also a less than 10-minute walk from the Fenchurch Street Station, and just 30 minutes from London City Airport.

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Most talked about facilities

View
57 mentions
Breakfast
31 mentions
Housekeeping
30 mentions
Internet
9 mentions

What they offer

9.2
Exceptional

"The outside bar/restaurant seating was fabulous for people w..."

Donna

|

June 28, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Full English/Irish

Restaurants on site

Vicinity
Cuisine:International
Menu:Buffet
The Gallery
Cuisine:Local
Menu:A-la-carte

Nearby restaurants

British cuisine
British cuisine
XI Bar
50 m British, Spanish
The Brasserie at The Tower
170 m British, European, French
Tower Bar and Grill
600 m British
American cuisine
American cuisine
Revolution America Square
650 m American, Bar, British
Bodean's BBQ - Tower Hill
690 m American, Bar, Barbecue
Gourmet Burger Kitchen Tower Place
690 m American
European cuisine
European cuisine
Kilikya's Cafe Bar Restaurant
80 m European, Halal, Mediterranean
The Garden Brasserie Restaurant
680 m European, French
Restaurant 130
740 m European

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of The Tower Hotel from real guests

Overall rating
8.5
Excellent
From 7244 reviews
9.4Location
8.6Service
8.5Cleanliness
Agoda Reviews (1120)Booking.com Reviews (6097)
Rating via Agoda8.4
/
10
Cleanliness8.5
Facilities8.0
Location9.2
Room comfort and quality8.2
Service8.5
Value for money8.2
High score for London
Rating
9+ Exceptional (247)
8-9 Excellent (153)
7-8 Very Good (137)
6-7 Good (55)
<6 Below Expectation (54)
Time of the year
Mar - May (174)
Jun - Aug (221)
Sep - Nov (130)
Dec - Feb (121)
Don't miss out!Users are booking a place in London every 9 minutes on Agoda.com
All guests (1120)
All room types
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Show reviews that mention 

Showing 646 verified guest comments
12345
10.0
Exceptional
antony from United Kingdom
Business traveler
Standard Double
Stayed 1 night in January 2012

A tranquil oasis in the heart of London”

A quality hotel at a bargain price.

when i booked to stay at the tower, i was convinced it was going to be a bit past it's best as the price for my stay was so reasonable. i grew up not far from this hotel and remember it being built which was a long time ago. often these type of hotels have passed through several owners and each time they lose a bit of their splendour. that was not the case though with the tower. from the exterior, it is not an attractive building, a big concrete monolith but don't be put off by that. liveried staff are in attendance everywhere and as you appoach the entrance to the hotel, there is a pleasant jasmine smell which i assumed was being pumped into the air. the room was everything you'd expect from a quality hotel with all usual facilities and a fabulous view over the river and tower bridge. it is also very peaceful there as the nearest main road is the bridge itself. for the money i paid for my stay, i wouldn't have been able to stay in a travelodge/days inn, type establishment for less and this hotel was far superior. i can't wait for my next stay there. the hotel is ideally placed for a quick walk to the tower, shopping areas like brick lane and middlesex street, the nightlife in hoxton or maybe just a peaceful stroll along the river. the transport facilities are excellent with tube stations, buses, taxi's and even a river bus service to take you to westminster or the opposite direction to greenwich. highly recommended...

Reviewed January 24, 2012
9.3
Exceptional
David from United Kingdom
Couple
Standard Double
Stayed 2 nights in April 2012

Very good first impressions, friendly staff.”

Very clean hotel, good river view from room, helpful staff. A very good hotel experience.

The location of the hotel was spot on for the sites we wanted to visit. Easy walking distance from underground, overground and DLR stations. All staff were helpful, friendly and accomodating. No request was too much trouble. The Brassserie restaurant is well worth a visit with a good range of dishes and a very good service. The rooms were clean and well furnished, the beds comfortable. A number of sites are within easy walking distance such as Tower bridge, St Katharines Dock, The Tower of London and the London Dungeons for example. The Tower Hotel makes a perfect base for sightseeing. I would definitely stay again and have no problem in recommending the hotel to future visitors.

Reviewed May 02, 2012
9.6
Exceptional
Gaynor from United Kingdom
Couple
Standard Double
Stayed 2 nights in August 2019

Great stay in a great location ”

We always choose to stay at the Tower hotel when coming to London. It’s location is great to visit St Katharine’s Dock, Tower Bridge, Tower of London, Southbank, Butlers Wharf and Borough market. I’ve recommended to friends many times who now won’t stay anywhere else. My only criticism this visit was vet slow service in the Vicinity bar and then only receiving half our order. Some customers we noticed left as they were waiting too long to be acknowledged and served. Also the prices of drinks in the XI bar are a bit steep, we were charged £15 for a Baileys!! Other than that, the service in the hotel itself was good.

Reviewed August 05, 2019
8.8
Excellent
Julianne from United Kingdom
Couple
Standard Sleeper Double
Stayed 1 night in September 2018

Friends Wedding”

Great Location Excellent view of St Catherines Dock. Sadly Breakfast was expensive & Cold £12.00 each. Although the food served for the wedding was lovely and Hot. Drinks at the bar are what I would expect for the Location. City Prices. Check out time was 12 noon but by 11.15 they were knocking on our door for access to clean. Two different housekeepers knocked even though the do not distrube sign was switched on. Lots of nice views Tower Of London from various parts of the hotel. Just a short walk to the Tower of London & Tower Bridge. Would Stay Again.

Reviewed October 01, 2018

Dear Julianne, Thank you for staying with us at The Tower Hotel and for your time to write a detailed review. I do apologise that the breakfast did not meet your expectations, but I am glad to read that you enjoyed the food of the wedding. I will pass both comments to our chefs. Please be assured that I will do an investigation with the Housekeeping manager regarding your feedback, since it is strictly forbidden to enter or to knock at a room, if the "Do not disturb" sign is on. We hope to welcome you back soon. Kind regards, Bechir Messaoud Hotel Manager

Responded October 01, 2018
The Tower Hotel
9.6
Exceptional
cheng from Indonesia
Couple
Standard Double
Stayed 2 nights in July 2016

Excellent location”

The hotel location is just beside the Tower Bridge and Castle with beautiful view and direct access also to St Katharina dock. And pretty near from Tower Hill tube station. What a perfect location. I got given a room facing to the river and it was fantastic view. The hotel is pretty old building and the facilities are also a bit old fashion. But cleanliness is good. The staffs are also friendly and helpful. There is luggage storage room for temporary store the luggages and very easy also to get taxi. There is Tesco supermarket near hotel, open till midnight. I would love to come back again to this hotel on my next trip to London. Value for money!!

Reviewed July 21, 2016
9.3
Exceptional
John from Ireland
Couple
Standard Double
Stayed 2 nights in November 2012

Great hotel, friendly staff, incredible view, WiFi”

View of Tower Bridge was amazing, the room was very comfortable, breakfast good value and very tasty, Free WiFi throughout...

We were both really pleased by this hotel, and will definitely stay here again next time we're in London. Great location right by Tower Bridge and the Tower of London, easy access to Tower Hill / Monument tube station, very comfortable rooms, on-site parking, free WiFi (always great to have in a hotel), and very friendly and helpful staff throughout. Really happy with our choice!

Reviewed November 21, 2012
9.2
Exceptional
Donna from New Zealand
Solo traveler
Standard Sleeper Double
Stayed 2 nights in June 2019

Great location”

I said for two nights on my own while travelling around the UK. This is a brilliant location, right by Tower Bridge and the Tower of London. The outside bar/restaurant seating was fabulous for people watching. It’s a vibrant location. The room I had was a standard double which was quite small, which wasn’t really an issue for me since I was on my own. Everything was nice and clean and there was some painting etc going on. The staff were friendly and efficient. I did not eat in the hotel so cannot comment on the quality of the food. I would definitely stay there again

Reviewed June 28, 2019
10.0
Exceptional
Sam from United Kingdom
Group
Standard Twin
Stayed 1 night in April 2012

Brilliant location and very helpful staff”

Right on the Thames, with excellent views from the Xi Bar

I stayed at this hotel on a weekend away. The rooms were fantastic, the staff were very helpful - in particluar the concierge who looked after our bags as we arrived before check in time. The hotel is situated on the Northbank of the Thames right next to the Tower of London so would be great for sight seeing. Tower Hill tube station is 2 mins walk away, and there is a great marina with bars and restaurants behind the hotel.

Reviewed May 02, 2012
10.0
Exceptional
Angela from United Kingdom
Couple
Standard Sleeper Double
Stayed 1 night in September 2016

Stunning view”

Loved this hotel for it's view, absolutely stunning view from our room of the Thames and Tower Bridge. A minute away from the Tower of London plus in St Katharines docks which boasts restaurants, pubs and great walks. The staff were friendly and efficient, the rooms comfy and modern. The bar area boasts a fantastic view of the lit up bridge after dark. Can't comment on the breakfast as we didn't dine in. Definitely worth a visit.

Reviewed September 05, 2016
9.6
Exceptional
Linda from United Kingdom
Solo traveler
Standard Sleeper Double
Stayed 1 night in August 2016

Excellent situation to enjoy London”

Everything about this hotel makes it perfect for a short break in London. Situated next to the Tower and the south bank there is lots going on! More London has added lots of restaurants/shops/ entertainment. The staff at this hotel have been so friendly and welcoming all the times I have stayed here. The rooms are clean and the view of the river so interesting. I know the breakfast is great from previous stays. I was disappointed it wasn't included this time.

Reviewed August 28, 2016
9.0
Exceptional
John from United Kingdom
Couple
Stayed 3 nights in April 2010

Tower Hotel”

Location, fantastic views, extremely friendly and helpful staff, clean, spacious comfortable rooms.
No ice-making machines on every floor.

Have stayed at this hotel on numerous occasions when staying in London, have occasionally stayed at one or two others but have always come back to the Tower. The staff are helpful and courteous. When we have checked in we request if possible a view of the bridge and the receptionists' have always tried to oblige and 9 times out of 10 have. The one occasion they couldn't they gave us an equally fantastic view of St Katherine's Dock. The most recent visit was to celebrate my partner's birthday and on explaining this on checking in, we were given an upgrade and a bottle of wine was placed in the room. My only one complaint, if you can call it a complaint is that at the buffet breakfast it can be a little slow in obtaining your tea or coffee from the waiters.

Reviewed May 16, 2010
9.2
Exceptional
Adrian from United States
Couple
Standard Sleeper Double
Stayed 3 nights in April 2018

3 great nights right next to Tower Bridge”

Upgraded our reservation at check-in - staff was courteous, professional and helpful - to executive level and bridge view. Bridge view was stunning, and the value of the upgrade was absolutely beyond expectations. I definitely recommend this property; it’s very convenient to Tower Bridge, Tower of London, St. Katharine’s Dock, and other hotspots. Tower Hill tube station is only a short walk away too.

Reviewed April 06, 2018

Dear Adrian, Thank you for your wonderful review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind regards, Bechir Messaoud Hotel Manager

Responded April 08, 2018
The Tower Hotel
10.0
Exceptional
Simon from United Kingdom
Family with young children
Standard Double
Stayed 1 night in November 2014

FANTASTIC!!!!!”

Fabulous staff,fantastic view, wonderful location

We would totally recommend The Tower Hotel. From the lovely warm reception from Jose at the Check Inn desk to the room service staff and not forgetting the dining staff who could not do enough for our daughter when we arrived late for breakfast and she was hungry. Very much appreciated, thank you! We were totally impressed from the very first moment...friendly helpful doorman, lovely foyer and it smelled beautiful! Rooms were spacious and very comfortable and we were blown away with the VIEW. We arrived after dark and saw Tower Bridge and surrounding places of interest in all it's glory. It was magnificent! We will definitely stay again!

Reviewed November 25, 2014
9.3
Exceptional
sandra from United Kingdom
Couple
Standard Twin
Stayed 1 night in October 2012

fantastic view, nice room”

clean, helpful staff and that view!

this was my 2nd visit and will be back again. the hotel is right by tower bridge and st katherine's dock and quay. just a short walk away is the tower of london and all its history. I could have just stayed happily in my room with its comfy bed and magnificent view of tower bridge which we were lucky enough to see open.

Reviewed October 30, 2012
9.6
Exceptional
Florian from Germany
Couple
Standard Twin
Stayed 6 nights in December 2018

Great Stay”

My girlfriend and I were guests in the Tower Hotel for 6 nights over New Year. The hotel itself is right next to the Tower Bridge and in walking distance to the tube station "Tower Hill". Its a huge hotel (800 rooms) and we were queuing ~20 min for CheckIn because of a Cheerleader group for LNYDP. Very nice and efficient staff member who upgraded us to an executive room. Clean room, good bed,more than enough power sockets and the auxiliary services were tremendous.

Reviewed January 06, 2019

Dear Florian, Thank you so much for your time to write a lovely review of your stay with us at The Tower Hotel. It means a great deal to me that you enjoyed your stay with us and I am glad to read that you enjoyed your upgrade as well! We hope to welcome you back again. Kind regards, Bechir Messaoud Hotel Manager

Responded January 06, 2019
The Tower Hotel
10.0
Exceptional
donna from United States
Solo traveler
Standard Twin Tower Bridge View
Stayed 4 nights in March 2016

The Tower location and staff are awesome-they made my London vacation awsome”

Girl trip to London. The Tower location and staff were awesome. The 2 David's helped us everyday map out our travel plan. The 5th floor club room staff were also very helpful. From check in to the morning our limo picked us up we were treated great. The room was nice and clean always. I have already recommended The Tower and I will stay there again.Thanks Donna Kelley and Denese Tibbetts RM 530.

Reviewed March 29, 2016
9.0
Exceptional
Stanislav from Slovakia
Couple
Standard Sleeper Double
Stayed 3 nights in October 2015

Location”

location,location,location

Hotel is located a few steps from Tower bridge and Tower of London. Metro station is 5 min walk, ferry is even less than 5min. Behind the hotel is nice marina with 5-6 restaurants. Room is OK and clean. In the peak time you may facing with "traffic jam" on lifts, thus ask for room on first floor :-)

Reviewed October 21, 2015
9.2
Exceptional
Seh from Singapore
Couple
Standard Double Tower Bridge View
Stayed 1 night in May 2018

Great location for sight-seeing”

It is, literally, at the foot of the Tower Bridge, and so, easy access to the many attractions of downtown, as well as public transport access to Underground. The rooms are large and comfortable, but be warned that it is very popular. As it is a custom-built hotel, there are many amenities and has proper central climate control. Road access can be confusing as there is just beyond a turn-off at the Tower Bridge, and has a barrier. If using public hire rides, you must wait for the driver at the Tower Bridge junction, or risk missing your ride.

Reviewed May 28, 2018

Dear Seh, Thank you so much for your good feedback. I am very glad to hear, that you enjoyed your stay with the Tower Hotel. Kind regards, Bechir Messaoud

Responded June 03, 2018
The Tower Hotel
8.8
Excellent
Dwinanto from Indonesia
Business traveler
Stayed 3 nights in November 2018

City hotel with great view”

the hotel located near to tower of london brige n museum. You will find many bar, pub n resto near the hotel. Very nice staff. The nearest station to this hotel is tower hill, just walk less than 10 minutes. My room quite small but has a great view, tower of london bridge.

Reviewed November 25, 2018

Dear Dwinanto, Thank you so much for your review and for staying with us at The Tower Hotel. We are indeed very proud of our location and I am glad that you find it convenient, too. We hope to welcome you back soon. Kind regards, Bechir Messaoud Hotel Manager

Responded November 26, 2018
The Tower Hotel
8.8
Excellent
Dwinanto from Indonesia
Business traveler
Stayed 3 nights in November 2018

City hotel with great view”

the hotel located near to tower of london brige n museum. You will find many bar, pub n resto near the hotel. Very nice staff. The nearest station to this hotel is tower hill, just walk less than 10 minutes. My room quite small but has a great view, tower of london bridge.

Reviewed November 25, 2018

Dear Dwinanto, Thank you so much for your review and for staying with us at The Tower Hotel. We are indeed very proud of our location and I am glad that you find it convenient, too. We hope to welcome you back soon. Kind regards, Bechir Messaoud Hotel Manager

Responded November 26, 2018
The Tower Hotel
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  • Exceptional location
  • Tower Bridge
  • Tower Hill Tube Station is within 0.58 km
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