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Excellent service ”
The staff here were very welcoming and only too keen to help. One even ran to the market to top up my phone when I couldn't find the right spot. The hotel is small enough to feel like a welcome guest rather than just another room number. Rooms are spacious and bedding is super comfy, a rare thing in India where a hard bed is much more common. The rooms need a refurb but everything works and the original fit out was quite groovy, I enjoyed the brekkie too and service was always very attentive. Would stay again when visiting Chandigarh as was great value and had all the services of a much bigger hotel.
Need a better name...”
the hotel is excellent, but why call it "toy hotel"....owner needs to be more creative
Excellent location but no windows in rooms, great staff attitude a redeeming factor”
Lack of windows makes it quiite claustrophobic; sunlight filtering in from a skylight into our top (4th) floor room did little to alleviate it. Breakfast was served in a closed basement room which was probably a banquet hall. Staff untrained, not hygiene conscious, breakfast waiter kicked water melon pieces under the table when he dropped them accidentally. Room service waiter at dinner used a spoon to prise open a handle - less door leading to sitting space in our room, then replaced it on the tray before my wife corrected him. Long parfait spoon substituted for tea spoons at breakfast. Safety chain missing from room door. Hand shower fixed at waist level and mot adjustable. Excellent flow from overhead rain shower. Staff appear helpful, but could do with lots of training. Great location, pity the toy hotel has nothing playful about it, so a wasted opportunity. Although I wouldn't have selected it if I knew there were no windows, but a clean functional hotel could have saved the day
Very Good Hotel”
It's a good hotel with very courteous and helpful staff. The breakfast was not wow but acceptable. Room had tea/coffee making facility, safe, nice hot shower, A/C, very clean rooms as well as room wi-fi but the only problem with wi-fi was you need to change the usrname and password everyday which is very irritating. Otherwise very good hotel.
Very comfortable hotel in Chsndigarh”
Modern decor, and very comfortable hotel, a little away from the sights, but they are a pleasant cycle rickshae ride away.
overall stay at toy hotel almost was good.
A good stay”
A lovely stay in a modern room with a nicely dressed bed and interior. Bathroom was beautifully big and the shower strong and hot. Heating is provided, and more than adequate storage space. Breakfast was delicious. Staff was attentive. Location good, in a quiet part of the sector. Laundry service was promised but not delivered, which is a minus, as is the slightly worn out finishes on some of the furnishings.
Nice stay but the room was cold the hotel provided a heater which helped
Great service, but building it self in bad condition”
Very helpful staff, the concierge helped me with a lot of issues. Very nice bar hidden behind the reception back wall. The rooms were clean and airy, but the shower and bath water temperature would not go more than three degrees above or below room temperature. All joints between walls and floor or ceiling and wall or glass wall and glass door were poorly put up, or poorly maintained.
Clean and basic”
Basic hotel with friendly staff. Clean. Wifi did not work well though, but staff was helpful.
Nice clean hotel”
i went to chandigarth to attend the wedding of a friend. the staff promptly helped me find the locations of the different ceremony and gave useful recommendation on how to get there in most cost effective way.
Everything surpassed expectations, great staff, special mention for Front office executive Mr.Suraj Kumar and Captain Ms.Devika for their overwhelming hospitality.
Stay was comfortable but not a great one.”
we stayed just for a day hence could not soak in the atmosphere of the hotel, it was ok.
Fine hotel but not value for money.”
Not comfortable for the first night , My room got a bad smell. After tell hotel manager , he immediately change and upgrade room for me. New room are ok , Good smell and clean.
Nice rooms, really slow Wi-Fi though
Dear Valued Guest, Greetings from The TOY Hotel, Chandigarh!!! Thank you very much for sharing your feedback on this forum. I sincerely apologise for inconvenience cause during your stay and assure you that all justified measures would be under taken pertaining to your constructive comments. We urge to treat this incident in isolation, do allow us another opportunity to serve you better. We look forward to welcoming you back.
Equipped with bunch of very helpful & courteous staff
Not too great, better options available”
I found staff very rude, guy at counter was very biased towards some guests upgrading 3 of their 3 rooms to suits. I found flaws in security check, while they were collecting ID cards, they were doing it for formality and not attaching to room papers.
No Infrastructure and just OK service”
The hotel from outside looks like just another apartment building (and that too an old one). Inside the lobby stinks and the service provided by the staff is just OK. The only good thing is the interior design of the rooms which is quite unique but then again the furniture is old and shows a lot of signs of wear and tear. The breakfast is OK in taste and variety. Overall a bad experience. Would recommend to look for another hotel
Tired, dated and dirty”
Scruffy from reception to bedroom. Carpet very grubby, as was the window blind. Bathroom tiles needed a good clean. Water leaked from under shower door and floor awash with water. Could feel springs in bed. Bed large. Room spacious. Breakfast ok.
Dear Valued Guest, Greetings from The TOY Hotel, Chandigarh!!! Thank you very much for sharing your feedback on this forum. I sincerely apologise for inconvenience cause during your stay and assure you that all justified measures would be under taken pertaining to your constructive comments. We urge to treat this incident in isolation, do allow us another opportunity to serve you better. We look forward to welcoming you back. With warm Regards, for The TOY Hotel chandigarh.
it ia best value for money ”
It was excellent
Very poor service.
Housekeeping is very slow Restroom was dirty Worst reception service ever
value of money”
They rework on tariff rate!
Average hotel, ok value for money”