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Very good
From 52 reviewsSee what guests said
7.0
/
10

Reviews of The Toy Hotel Reviews from real guests

Provided by verified guests of Agoda
7.0
/
10
Very good
Cleanliness6.7
Facilities6.1
Location7.8
Room comfort and quality7.5
Service7.3
Value for money6.8
Rating
9+ Exceptional (4)
8-9 Excellent (2)
7-8 Very Good (12)
6-7 Good (3)
<6 Below Expectation (7)
Time of the year
Mar - May (11)
Jun - Aug (5)
Sep - Nov (3)
Dec - Feb (9)
All guests (52)
All languages

Show reviews that mention 

Showing 28 verified guest comments
7.6
Very good
Alison from Australia
Solo traveler
Superior Room
Stayed 4 nights in August 2016

Excellent service ”

The staff here were very welcoming and only too keen to help. One even ran to the market to top up my phone when I couldn't find the right spot. The hotel is small enough to feel like a welcome guest rather than just another room number. Rooms are spacious and bedding is super comfy, a rare thing in India where a hard bed is much more common. The rooms need a refurb but everything works and the original fit out was quite groovy, I enjoyed the brekkie too and service was always very attentive. Would stay again when visiting Chandigarh as was great value and had all the services of a much bigger hotel.

Reviewed August 07, 2016
10.0
Exceptional
Apisith from Thailand
Group
Superior Room
Stayed 2 nights in December 2016

Need a better name...”

the hotel is excellent, but why call it "toy hotel"....owner needs to be more creative

Reviewed December 27, 2016
6.4
Good
Syed from India
Couple
Superior Room
Stayed 1 night in May 2017

Excellent location but no windows in rooms, great staff attitude a redeeming factor”

Lack of windows makes it quiite claustrophobic; sunlight filtering in from a skylight into our top (4th) floor room did little to alleviate it. Breakfast was served in a closed basement room which was probably a banquet hall. Staff untrained, not hygiene conscious, breakfast waiter kicked water melon pieces under the table when he dropped them accidentally. Room service waiter at dinner used a spoon to prise open a handle - less door leading to sitting space in our room, then replaced it on the tray before my wife corrected him. Long parfait spoon substituted for tea spoons at breakfast. Safety chain missing from room door. Hand shower fixed at waist level and mot adjustable. Excellent flow from overhead rain shower. Staff appear helpful, but could do with lots of training. Great location, pity the toy hotel has nothing playful about it, so a wasted opportunity. Although I wouldn't have selected it if I knew there were no windows, but a clean functional hotel could have saved the day

Reviewed May 28, 2017
8.0
Excellent
Bharat from United Kingdom
Couple
Superior Room
Stayed 3 nights in May 2016

Very Good Hotel”

It's a good hotel with very courteous and helpful staff. The breakfast was not wow but acceptable. Room had tea/coffee making facility, safe, nice hot shower, A/C, very clean rooms as well as room wi-fi but the only problem with wi-fi was you need to change the usrname and password everyday which is very irritating. Otherwise very good hotel.

Reviewed May 19, 2016
9.0
Exceptional
Nicola from Australia
Couple
Superior Room
Stayed 1 night in February 2014

Very comfortable hotel in Chsndigarh”

Great bed, fantastic buffet breakfast, comfortable stay

Modern decor, and very comfortable hotel, a little away from the sights, but they are a pleasant cycle rickshae ride away.

Reviewed February 25, 2014
8.0
Excellent
jasvir from Sweden
Couple
Superior Room
Stayed 2 nights in November 2015

quite good”

food,service,staff was good

overall stay at toy hotel almost was good.

Reviewed December 12, 2015
7.7
Very good
Sheilin from Singapore
Solo traveler
Superior Room
Stayed 1 night in January 2014

A good stay”

Comfortable bed, large bathroom, good breakfast

A lovely stay in a modern room with a nicely dressed bed and interior. Bathroom was beautifully big and the shower strong and hot. Heating is provided, and more than adequate storage space. Breakfast was delicious. Staff was attentive. Location good, in a quiet part of the sector. Laundry service was promised but not delivered, which is a minus, as is the slightly worn out finishes on some of the furnishings.

Reviewed January 25, 2014
7.7
Very good
Lucy from United Kingdom
Couple
Designer Suite
Stayed 2 nights in December 2014

Nice hotel”

Food good staff very friendlyn

Nice stay but the room was cold the hotel provided a heater which helped

Reviewed December 20, 2014
6.8
Good
Lars from Norway
Solo traveler
Superior Room
Stayed 2 nights in September 2016

Great service, but building it self in bad condition”

Very helpful staff, the concierge helped me with a lot of issues. Very nice bar hidden behind the reception back wall. The rooms were clean and airy, but the shower and bath water temperature would not go more than three degrees above or below room temperature. All joints between walls and floor or ceiling and wall or glass wall and glass door were poorly put up, or poorly maintained.

Reviewed September 19, 2016
8.0
Excellent
Rick from Singapore
Business traveler
Superior Room
Stayed 2 nights in December 2015

Clean and basic”

Basic hotel with friendly staff. Clean. Wifi did not work well though, but staff was helpful.

Reviewed November 12, 2016
8.0
Excellent
SERGE from Belgium
Solo traveler
Superior Room
Stayed 1 night in March 2011

Nice clean hotel”

Clean, modern, staff committed to help

i went to chandigarth to attend the wedding of a friend. the staff promptly helped me find the locations of the different ceremony and gave useful recommendation on how to get there in most cost effective way.

Reviewed April 10, 2011
10.0
Exceptional
Rohit from India
Business traveler
Superior Room
Stayed 6 nights in April 2016

Excellent”

Everything surpassed expectations, great staff, special mention for Front office executive Mr.Suraj Kumar and Captain Ms.Devika for their overwhelming hospitality.

Reviewed April 13, 2016
6.7
Good
Raman from India
Couple
Superior Room
Stayed 1 night in March 2014

Stay was comfortable but not a great one.”

location, food and cordial staffs

we stayed just for a day hence could not soak in the atmosphere of the hotel, it was ok.

Reviewed March 05, 2014
5.3
anawat from Thailand
Business traveler
Executive Room
Stayed 6 nights in May 2011

Fine hotel but not value for money.”

Just re innovation , It quite new.

Not comfortable for the first night , My room got a bad smell. After tell hotel manager , he immediately change and upgrade room for me. New room are ok , Good smell and clean.

Reviewed May 20, 2011
8.0
Excellent
Peter from Canada
Group
Superior Room
Stayed 1 night in November 2017

Very good”

Nice rooms, really slow Wi-Fi though

Reviewed November 13, 2017

Dear Valued Guest, Greetings from The TOY Hotel, Chandigarh!!! Thank you very much for sharing your feedback on this forum. I sincerely apologise for inconvenience cause during your stay and assure you that all justified measures would be under taken pertaining to your constructive comments. We urge to treat this incident in isolation, do allow us another opportunity to serve you better. We look forward to welcoming you back.

Responded February 28, 2018
The Toy Hotel
8.4
Excellent
puneet from India
Family with young children
Superior Room
Stayed 1 night in July 2016

centrally located.”

Equipped with bunch of very helpful & courteous staff

Reviewed August 01, 2016
5.3
KAILASH from India
Business traveler
Superior Room
Stayed 1 night in May 2014

Not too great, better options available”

Breakfast, parking and arrangement for driver

I found staff very rude, guy at counter was very biased towards some guests upgrading 3 of their 3 rooms to suits. I found flaws in security check, while they were collecting ID cards, they were doing it for formality and not attaching to room papers.

Reviewed June 05, 2014
2.8
Tejas from India
Couple
Superior Room
Stayed 1 night in March 2017

No Infrastructure and just OK service”

The hotel from outside looks like just another apartment building (and that too an old one). Inside the lobby stinks and the service provided by the staff is just OK. The only good thing is the interior design of the rooms which is quite unique but then again the furniture is old and shows a lot of signs of wear and tear. The breakfast is OK in taste and variety. Overall a bad experience. Would recommend to look for another hotel

Reviewed March 30, 2017
4.4
Debra from New Zealand
Couple
Superior Room
Stayed 1 night in June 2017

Tired, dated and dirty”

Scruffy from reception to bedroom. Carpet very grubby, as was the window blind. Bathroom tiles needed a good clean. Water leaked from under shower door and floor awash with water. Could feel springs in bed. Bed large. Room spacious. Breakfast ok.

Reviewed June 11, 2017

Dear Valued Guest, Greetings from The TOY Hotel, Chandigarh!!! Thank you very much for sharing your feedback on this forum. I sincerely apologise for inconvenience cause during your stay and assure you that all justified measures would be under taken pertaining to your constructive comments. We urge to treat this incident in isolation, do allow us another opportunity to serve you better. We look forward to welcoming you back. With warm Regards, for The TOY Hotel chandigarh.

Responded August 17, 2017
The Toy Hotel
10.0
Exceptional
Akshat from India
Business traveler
Superior Room
Stayed 1 night in April 2014

it ia best value for money ”

location, teriff and rooms

It was excellent

Reviewed October 14, 2014
3.2
Ravi from India
Business traveler
Superior Room
Stayed 1 night in February 2021

Hopeless”

Very poor service.

Reviewed February 23, 2021
3.2
Anshul from India
Couple
Superior Room
Stayed 1 night in January 2021

Worst service”

Housekeeping is very slow Restroom was dirty Worst reception service ever

Reviewed January 31, 2021
10.0
Exceptional
amrik from Canada
Couple
Superior Room
Stayed 1 night in January 2017

value of money”

5 star

Reviewed January 19, 2017
7.6
Very good
Shikher from India
Business traveler
Superior Room
Stayed 1 night in March 2016

Decent Hotel”

They rework on tariff rate!

Reviewed September 27, 2016
7.2
Very good
suyash from India
Business traveler
Stayed 1 night in June 2016

X”

X

Reviewed June 24, 2016
6.0
Shyam from India
Family with young children
Superior Room
Stayed 1 night in May 2015

Average hotel, ok value for money”

Room
Reviewed August 01, 2015
7.7
Very good
Anil from India
Family with teens
Superior Room
Stayed 2 nights in December 2014

Decent Hotel”

The staff were polite. Breakfast good. Decent rooms
Reviewed December 25, 2014
8.0
Excellent
Yuichi from Japan
Family with young children
Superior Room
Stayed 1 night in August 2016

部屋が広い”

部屋が広々としていて快適だった。バスルームもバスタブあったが使用後に水を捨てるとその水が排水溝から逆流してきてバスルームが水浸しになった。改善必要。ファーストフロアーにあるバーが、夜はディスコになり、部屋にも重低音が響く。深夜まで騒音がひどい。気になる人は気になると思う。朝食はこの価格帯のホテルでは内容が貧弱かと思う。インド料理が数種類、パン、シリアル、フルーツなど。良かった点は、フロントがウーバーのタクシーを手配してくれ、安くあがったこと。

Reviewed August 22, 2016
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