Best Bed and Great Location”

The rooms are really clean, but there is definite signs of ware and tare. The shade had some stains on it, and the lighting in the room is confusing because there's a million switches and if you switch the wrong you might not have any light. The La Columbe coffee machine is such a perk, but the bar/restaurant area was closed which was a bummer. The staff was very friendly and quick to respond to any request. The price for the location is good.

Great spot for a nightly visit”

We stayed one night here. Room was gigantic and clean. Bed was pretty good. Pillows could use improvement. One elevator was broken at the time of visit but being on second floor wasn’t that bad since we could use stairs. Def hear road noise especially during the day. Meter parking but after 7 on 38th was free saving the expensive garage fees. Would def go back again.

Great location and hotel but be aware of service costs”

Great location. 2 minutes from Grand central station 10 minutes walk to Times square. Empire state and Madison square gdn Nice generous rooms .staff excellent but be aware that you will be charged $30 a day service charge to use gym .mini bar WiFi and coffee machine even if you don't use them.Be very aware when you check in as this is not explained very well and you will be charged

Decent affordable hotel in great location.”

The Tuscany is a good hotel. Rooms are adequate size and clean, staff is helpful, location is great and pricing is generally reasonable. Just be aware that there is a daily facility fee in addition to the price.

The Tuscany was perfectly located in central New York - easy access to trains, subway and to walk”

It was clean, spacious, well located Free coffee machine - bar in room available - we only had 2 packets of crisps and 2 bottles of water Charged over 100 dollars on leaving which we weren’t expecting! Would book again though

Great hotel, great service, great price for the city. Will stay there in the future.”

It was easy to check in, valet the car, room size was fantastic. Free coffee 24/7.

We love the hotel. It’s in a great spot near Oatk Ave and Grand Central station. The staff is great”

I wish they had a better coffee set up for the morning. A little cafe for grab and go would be nice. That being said this is our second stay this year and we will go back. The rooms are great and the staff is friendly and accommodating. It’s perfect

Exceptional”

Hotel room was really big, grand and nice. Bed was comfortable. Asked for a complimentary upgrade as it was my birthday trip and they upgraded me to the corner suite! (Which is a handicapped room but doesn’t matter!) Free coffee machine downstairs and great location! Deserved a 5 stars rating!

Great little hotel”

My stay was very brief, but lovely. I was going into the hospital at 5:30 in the morning, and the gentleman who takes care of the valet parking noticed a spot on the street very near the hotel and he parked the car there to save us the cost of a parking garage. Then he refused to accept a tip from my husband. Just a really nice, decent person. The hotel room was spatious, spotless, and quiet. I’ll use it again and recommend to friends. Great experience.

good location, nice staff and big room ever!”

the room is big and comfortable for 2 as it has separate bedroom, closet, bathroom with the nice walkway. the location is quite good near bus stop from airport and subway, supermarket and so on. the staff is friendly give information that be useful and the taxi service is convenient. The only thing that i would ask is more cleanliness window and bigger enough to enjoy the city view outside. My room is so dirty as i can see nothing. Next time i will consider this hotel again.

The most roomy accomodation in its category....”

I have stayed in numerous properties in Midtown East and The Tuscany won me over with its generous room space for properties in similar category.The well equipped gymn is also quite impressive. What bothered me however, was the poor wifi connection in the rooms. I stayed in 2 different rooms over 2 different weekends and on both occassions I was not able to use my iPad.

Good value great room great location !”

Staff was friendly, accommodated early check in. The rooms were a good size it was clean and the bar and sushi restaurant was great. My only criticism would be that it's a bit tired looking. Some of the room furniture could be updated but the rooms was large enough with a nice bathroom. We will stay again.

Really happy with our stay”

Only stayed here for a night but we were really happy with our stay. We got a good price using Agoda and booking last minute as we weren’t sure if we would be staying overnight in the city or not. The size of the room really surprised us with how big it was for a room in NYC. Very clean and modern facilities. Only down side was not being aware of needing to pay $29 for WiFi and a few other facilities (not sure what) on arrival. This was not optional so I don’t get why it wasn’t included in the original price. We didn’t have many dealings with staff given it was such a short stay, however they were polite and friendly at the check in desk. The location was perfect for us and a really short walk from grand central (4 min). All in all, we were really happy with our stay and would definitely stay again for the right price.

Bait and switch”

Would have given it higher marks were it not for the fact that I got a "studio" when it was in fact a not so spacious standard room. I had paid for a "studio" room, which by any standard should include a discreet sitting area. Not by Tuscany's standard, though. The front dest insisted that was a "studio." So be forewarned and prepared to get something less if you think you're getting a "studio" room.

A great choice overall”

This was the second time I stayed at the Tuscany Hotel. The first time, 4 years ago, left a strong impression on me. This time around, although I don't have any major compalints, you can feel the years that passed bye through the condition of the furniture in the room. It is time to change and renew the little night desks, closets etc. Besides that, everything was great!

Great stay”

I like the strategic location in midtown and the hotel itself. Rooms are quite big,clean and comfortable. Staff are friendly and helpful. Really enjoyed my stay.

Does not worth the money ”

Counter Check in experience was great. Ed was very helpful and at tentative. However the client service experience was bad, very hard to get someone to answer the phone when there was needs. And the service attitude was bad and rude. Location was OK but not exactly I would describe as convenient location. Room was spacious but bathroom was small.

Excellent”

There was two plastic bags of trash laying on the sidewalk in front of the lobby entrance all day. We went in and out a number of times and no staff ever bothered to pick them up. No pride.

Nice Hotel but high resort fee. ”

This is a nice hotel with excellent staff, clean and decent rooms. The $30 a day resort fee is annoying.

Just perfect!”

I planned this stay as a present for my boyfriend and could not be happier that I chose this location for our weekend! The staff was very friendly, the rooms perfectly clean and well designed. We loved staying here and even got upgraded to a deluxe studio and the view from our room was just amazing! All in all a perfect experience and we will definitely come back!