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The Umrao Hotel & Resort

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Very good7.7
Based on209reviews
The Umrao Hotel & Resort
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7.7 Very good location
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7.7Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Superior Room
  • Garden view
  • 27.22 m²
  • 1 double bed
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Deluxe Room
  • Garden view
  • 25.08 m²
  • 1 king bed or 2 single beds
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Executive Room
  • Garden view
  • 30 m²
  • 1 double bed
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Nearest essentials

  • Airports
    • 3.7 km
    • Indira Gandhi International Airport (DEL)
    • 174 km
    • Agra Airport (AGR)
  • Public transportation
    • 2.8 km
    • Micromax Moulsari Avenue Rapid Metro Station
    • 3.2 km
    • IndusInd Bank Cyber City Rapid Metro Station
  • Hospital or clinic
    • 4.3 km
    • Indian Spinal Injuries Centre
  • Pharmacy
    • 6 km
    • Med Plus
  • Convenience store
    • 7 km
    • Twenty Four Seven
  • Cash withdrawal
    • 1.1 km
    • ATM

More about The Umrao Hotel & Resort

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Verified guest reviews

Agoda Reviews (209)
Booking.com Reviews (177)

6.4

Filter by traveler type:
Very good
  • Cleanliness 8.2
  • Facilities 7.5
  • Location 7.7
  • Room comfort and quality 8.0
  • Service 7.6
  • Value for money 7.4
  • Food and dining 7.4
Very good
  • Cleanliness 8.1
  • Facilities 6.6
  • Location 7.4
  • Room comfort and quality 7.9
  • Service 7.3
  • Value for money 7.2
  • Food and dining 6.8
Very good
  • Cleanliness 8.1
  • Facilities 7.8
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 7.8
  • Value for money 7.5
  • Food and dining 7.7
Very good
  • Cleanliness 8.4
  • Facilities 7.5
  • Location 7.8
  • Room comfort and quality 8.0
  • Service 7.9
  • Value for money 7.4
  • Food and dining 7.3
Excellent
  • Cleanliness 8.6
  • Facilities 7.2
  • Location 8.5
  • Room comfort and quality 8.3
  • Service 7.4
  • Value for money 7.8
  • Food and dining 8.3
Excellent
  • Cleanliness 8.5
  • Facilities 8.7
  • Location 8.2
  • Room comfort and quality 8.4
  • Service 8.2
  • Value for money 8.5
  • Food and dining 8.6
Very good
  • Cleanliness 8.8
  • Facilities 9.0
  • Location 7.5
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 6.7
  • Food and dining 7.8
Provided by verified guests of Agoda
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Room type
  • Deluxe Room
  • Superior Room
  • Executive Room

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Showing 201 verified reviews
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7.6
Jennifer from United Kingdom
Business traveler
Deluxe Room
Stayed 1 night in March 2017
Very good”
Check in was shocking. We checked in at night, for 1 night. A twin room had been booked as we were two business travellers sharing a room. The incredibly rude receptionist advised that we had a double bed, which was fine, and that would be ok for us. Eventually after refusing to share a bed, he said that we could have a twin room but it would take time. The hotel and grounds were beautiful, and the room was nice, clean and well kept. Reception staff were slow and not helpful. The staff would put me off staying here again.
Reviewed June 04, 2017
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6.4
Jason from India
Family with young children
Superior Room
Stayed 2 nights in May 2017
Has potential, But a boring place”
Went to the spa for a message, but after 10 mins of telling us about the services, when we opt for one, we are told that staff is not available. Food is ok.., could be better.. not of the caliber expected. Repeated calls / reminders before room service delivers. No recreational areas for children apart from the pool. Vast acreage but more of a desert than relaxing gardens, one would expect from a resort style hotel. (Nearby competition has more aesthetic offerings) On the positive side, staff is friendly and helpful Pick & drop services were prompt. Rooms are better lit than typical hotels, and allows comfortable working and reading ambiance. However, space is tight, especially if families with very small children are considering a stay.
Reviewed June 02, 2017
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9.2
Patricia from Australia
Couple
Deluxe Room
Stayed 1 night in January 2017
Wished we stayed longer”
We needed a hotel for 1 night close to the airport and The Umrao was so perfect - we did not want to leave. The service from the moment we arrived to left was beyond expectations. Front of house staff were outstanding and not only offered answers to queries, went a step beyond and made appointments/reservations on our behalf. Every contact with the Umrao staff was without mishap or 'lost in translation'. The gym staff were AMAZING offering free private yoga sessions once I'd finished a workout, then ran the private steam room, sauna and a spa bath for me - it was such a value add to have a spa session without the associated fees. The dining and breakfast buffet was delicious, staff well trained and reasonably priced. Rooms were well appointed and clean. This hotel will be our first choice next time in New Delhi.
Reviewed March 16, 2017
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6.0
Heli from Finland
Family with young children
Deluxe Room
Stayed 3 nights in March 2017
Above average”
Personnel in the lobby and reseption were very arrogant and we didn't feel that we were welcome at all.
Reviewed March 08, 2017
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8.4
Stephen from United Kingdom
Couple
Deluxe Room
Stayed 2 nights in February 2017
Excellent”
Clean room lovely buffet breakfast and lovely lobby patisserie which had 30% reduction after 8 pm. This hotel is close to the airport 280 rupees by prepaid taxi, but is not on the main route so from the point of arrival it is necessary to get a taxi to everywhere you go eg to metro station. The hotel have their own expensive taxis but have no facility to order for you the ola or uber taxis for which you need app on Indian SIM card. We used to walk to the gate of the hotel and got taxi or tuktuk pulling up for us in short time. Some staff very helpful. Beautiful entry to hotel. Too cold to use outdoor pool. Indian metro excellent and there is a stop at aerocity so getting accommodation within walking distance of that is good option.
Reviewed February 12, 2017
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8.0
neil from New Zealand
Couple
Deluxe Room
Stayed 1 night in February 2017
Very clean and handy to airport. ”
Great place for an overnight near airport. Very professional staff. Food OK but very pricy for India. Had very good pasta but terrible leek and potato soup. No leeks just blended flavorless potato. Very clean spa, steamroom and pool.
Reviewed February 11, 2017
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5.2
Ulrike from Austria
Couple
Deluxe Room
Stayed 1 night in December 2016
Ok but nothing special ”
We were looking for a hotel close to the airport. Driver had troubles to find it and it took more than 30 min to go there. The hotel doesn't arrange external taxi service or offer airport shuttle service. The only option is to use their own car, which is significantly more expensive. Rooms were dated and not 4*. I wouldn't recommend this hotel as a Airport hotel.
Reviewed January 07, 2017
1 traveler found this review helpful. Did you? |
7.6
Ahmed from United Arab Emirates
Family with young children
Deluxe Room
Stayed 1 night in December 2016
Quite & good location close to the airport ”
Decent hotel and very quite, enjoy a nice walk in the surrounding area, its worth it.
Reviewed December 15, 2016
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8.4
Colin from United Kingdom
Business traveler
Deluxe Room
Stayed 1 night in December 2016
Excellent Hotel”
I stayed here in transit. I enjoyed my stay. The hotel was very quiet on the Sunday night when I stayed. Food was excellent and the staff attentive.
Reviewed December 10, 2016
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8.4
Abhishek from India
Couple
Deluxe Room
Stayed 1 night in December 2016
Very well maintained and comfortable hotel”
Great location. Modern facilities and very well kept rooms
Reviewed December 08, 2016
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